Grand Sirenis Riviera Maya Hotel & Spa
Zona Costera K256, 77710 Akumal, Quintana Roo, Mexico
+52 984 875 1700
Cheapest
rate per night
8.7
Excellent
based on 3,555 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| EasyClickTravel | €132 |
| Hotels.com | €144 |
| Booking.com | €145 |
Good to know
| Distance to city centre | 3.9 km |
|---|---|
| Location rating | 8.5 |
| Nearest airport | Cancun |
| Distance to airport | 80.4 km |
Rooms
Standard rooms
€167+
Photo
Bed type
Provider
Nightly base price
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Unknown
€167
per night
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Unknown
€210
per night
Superior rooms
€204+
Photo
Bed type
Provider
Nightly base price
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Unknown
€204
per night
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Unknown
€254
per night
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Unknown
€287
per night
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Unknown
€297
per night
Double rooms
€237+
Photo
Bed type
Provider
Nightly base price
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Double bed
€237
per night
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Double bed
€266
per night
Reviews
Pros
| "Great location, great staff." | (in 11 reviews) |
|---|---|
| "Staff were friendly and helpful." | (in 25 reviews) |
| "Lazy River was great" | (in 23 reviews) |
Traveller rating
53
31
13
7
0
Time of year
Traveller type
Show reviews that mention
+
| ala carte | in 4 reviews |
|---|---|
| certain areas | in 4 reviews |
| comfy bed | in 14 reviews |
| facilities are very good | in 13 reviews |
| great beach | in 35 reviews |
| great staff | in 15 reviews |
| hot tub | in 4 reviews |
| huge room | in 14 reviews |
| lazy river | in 26 reviews |
| mexico | in 5 reviews |
| negative impact | in 2 reviews |
| pools and the beach | in 7 reviews |
| screw | in 2 reviews |
| specialty restaurants | in 5 reviews |
| staff were friendly | in 44 reviews |
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ExcellentOct 20198.8
Friendliness of staff and level of cleanliness
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ExcellentOct 20198.3
The food was like cruise food felt processed and noticed repeats and the meat looked like mystery meat , ended up eating salad for 7 days straight
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GoodJul 20197.9
food, enjoyed being able to have waitress service in some restaurants in evening , not always a buffet
bathroom- wet area never drain away so whole room flooded after shower , asked 2 times to it be be cleaned but nothing helped / no evidence anyone tried to clean it
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GoodJul 20196.3
Room was a junior suite and was really spacious, clean, airy and nice.
Check in took ages and there was only one group in front of us. Too much paperwork to fill in at the desk. Could easily have been done online and just needed a signature. Food was of poor quality in the buffet and that is the only place we experienced. Zero air conditioning other than the room which meant eating was very uncomfortable due to the humidity. Swim up bar was a joke. One guy serving and many people wanting drinks, chaotic as everyone asking and no order to the queue.
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GoodJun 20197.5
Yes
Poor a/a on public spaces
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.
About
Overview
Mexico is one of the most exciting places to visit. Tourists from all over the world flock to its beaches each and every year. When they are looking for a place to stay in Mexico, there are many resorts. These resorts have a lot to offer their guests. One of the most chosen is the Grand Sirenis Rivera Maya Resort 5. This is a 5-star resort, one of a kind resort. It is made of two hotels, and it was inspired by Mayan culture. It has two miles of beaches and so much more.
The resort features three pools, a lazy river, open-air lounges, two buffet-style restaurants, eight other restaurants, 11 bars, a coffee shop, a disco, theatre, spa, mini supermarket, shops, laundry, medical center, and 946 suites. Guests of the resort have pretty much everything that they need here.
The rooms have many great features as well. Guests will enjoy large beds, sitting areas, iron, flat-screen televisions, luxury bathrooms, gaming console, whirlpool and massage jet shower, in-room safe, bathrobe, slippers, hairdryer, mini bar, air conditioning, coffee maker, ceiling fans, microwave, WiFi, and work desk.
Guests of the hotel will love the amenities that they have here. The bilingual staff is very friendly and can help guests with any questions that they may have about the area. There is a lot of Mayan culture and history to explore here, and guests of the hotel will be in for a treat when it comes time to travel around the area more.
Features
8.7 Excellent
based on 3,555 reviews
8.5
Vibe
8.5
Location
7.3
Food
5.2
WiFi
Things to know
- Friendly service
- Pleasant hotel grounds
- Great menu
- Recreation staff is nice
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Complimentary breakfast
Fitness centre
Disabled access
ATM on-site
Car hire
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Room service
Game room
Spa
Hot tub
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Tennis
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Playground
Pool table
Private beach
Designated smoking area
Storage available
Terrace/Patio
Lift
Hiking
Massage
Laundry facilities
Child pool
No smoking
Hairdryer
Coffee shop
Pets not allowed
Steam room
Wedding services
Towels
Babysitting or child care
Laundry service
Meeting/Banquet facilities
Bicycle hire
Cable or satellite TV
Linens
FAQs when booking at Grand Sirenis Riviera Maya Hotel & Spa
What are the transport options available at the Grand Sirenis Riviera Maya Hotel & Spa?
If you are looking for a way to move around while on vacation, the resort has a few options that you can choose from. A car rental concession is available on site if you want to hire a car for the day, and if you prefer taking a cab, you will find a taxi rank inside the complex. Finally, public transport is also available, with a bus stop located just outside the resort taking guests to Playa Del Carmen. This bus runs every day until 11:00 pm and runs every 15m.
What are the services available for children at the Grand Sirenis Riviera Maya Hotel & Spa?
Kids will love staying at the resort and hanging out at the Sirenios Kids Club. It offers activities all day long for kids aged 4 to 12 years old, such as beach games, cooking lessons, sports activities, arts and crafts activities and cinema sessions. If you are traveling with an infant, you’ll be glad to know that the buffet restaurants at the resort have food options for infants in the form of purees. A baby sitter is also available at an extra charge if you wish to have a date night off.
Why should I book a treatment at the spa of the Grand Sirenis Riviera Maya Hotel & Spa?
If you are looking for a bit of pampering, you will love the Beach Spa experience at the resort, where you can enjoy a massage treatment under a beach umbrella right on the sand at the beach. There are 5 massage options you can choose from, with length varying between 25m and 50m, and most are also offered as a couples massage if you wish to enjoy this experience with your partner or with a friend.
How much is the late check-out fee at the Grand Sirenis Riviera Maya Hotel & Spa?
Guests hoping to sleep in on departure day who would like to check out later than the regular time can make the request with reception, and the resort will be happy to accommodate them for an extra fee if the room is available. The check-out time can be extended until 5:00 pm at the latest, for a fee of 250 MXN (about 14 USD) per hour, and anyone wishing to stay later than that time will have to pay the full guestroom fee for the night.
What are the available excursions that I can join when staying at the Grand Sirenis Riviera Maya Hotel & Spa?
Don’t miss a visit to Dolphin Discovery, the dolphin park that is located right next to the resort. Kids and adults alike will love the experience, and the little ones are in for a treat as they receive a special handshake and a kiss from their dolphin friends. If you’re looking for something a little more active, go on a hike or ride a bicycle along one of the four different trails that will take you on a discovery journey around the resort.
(Prices checked 07/07/19).
Photos
All photos (35)
Banquets (1)
Bar (1)
Bathroom (1)
Beach (1)
All photos
01 of 33
Reviews about Grand Sirenis Riviera Maya Hotel & Spa
“The bartender Oscar at the pool bar was amazing!”
“Buffet restaurant had a huge selection of good quality choices including Mexican dishes, grilled fish, meat, salads, etc.”
Location
Most popular landmarks
- Yal-ku Lagoon 2.2 km
- Half Moon Bay 2.8 km
- Akumal Ecological Center 3.9 km
- Hekab Be Biblioteca 4 km
- Akumal Beach 4.1 km
- Riviera Maya Golf Club 7.6 km
Getting around
| Playa Del Carmen | 31 km |
|---|---|
| San Miguel de Cozumel | 39.2 km |
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