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Grand Palladium Colonial Resort & Spa

Ctra. Chetumal-Cancun km 259.9, 77710 Akumal, QR, Mexico
+52 984 877 2100


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Overall guest ratings

8.4/10 Excellent
based on 395 reviews
See all reviews

Review highlights

  • 9.5
  • 9.3
  • 8.9
  • 5.9

Good to know

  • Friendly atmosphere
  • Pleasant hotel grounds
  • Friendly service


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    Located in Kantenah (Xetna), Grand Palladium Colonial Resort & Spa All Inclusive is close to Yal-ku Lagoon and Taj Mahal Cenote. This 4-star resort is within the vicinity of Half Moon Bay and Xpu-ha Beach.


    Make yourself at home in one of the 414 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private furnished balconies. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 13 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). When you are in need of a refreshing drink, visit a beach bar or one of 7 bars/lounges, or 5 swim-up bars.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Private beach
    • Steam room
    • Wedding services
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    Guest reviews

    Overall rating

    8.4 Excellent
    based on 395 reviews
    • 9.5 "Excellent breakfast."
    • 9.3 "Excellent pool."
    • 8.9 "Location is great."
    • 7.4 "Good bar."
    • 7.4 "Tasty food."
    • 5.9 "Rooms are ok."
    • 4.3 "Internet is poor."
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    Overall rating

    8.4 Excellent
    based on 189 reviews
    • 9.2 "Excellent pool."
    • 8.9 "Location is great."
    • 7.8 "Good amenities."
      9.0 "90% found the grounds to be nice."
    • 7.6 "Good bar."
    • 7.5 "Tasty food."
    • 6.0 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.6 "Only 56% said rooms were clean enough."

    Overall rating

    8.7 Excellent
    based on 205 reviews
    • 9.2 "Excellent pool."
    • 8.7 "Location is great."
    • 8.5 "Vibe was good."
      8.9 "89% enjoyed the friendly atmosphere."
    • 8.0 "Amenities are good."
      9.1 "91% found the grounds to be nice."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
    Good to know
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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