Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Alpenhof

Matterstrasse 43, 3920 Zermatt, Valais, Switzerland
+41 27 966 55 55

€152+

Overall guest ratings

9.1/10 Excellent
based on 739 reviews

Review highlights

  • 9.3
  • 9.0
  • 8.9
  • 5.0

Good to know

  • Professional service
  • Friendly atmosphere
  • Friendly service

Nearby

    show all

    About

    Located near a train station, Hotel Alpenhof is a great choice for a stay in Zermatt. You can visit the spa to indulge in deep-tissue massages, detox wraps, or aromatherapy, and international cuisine is served at Restaurant Alpenhof, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with premium bedding and pillow menus.

    Less More
    Hotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Train station shuttle
    • Ski-in/Ski-out
    • Steam room
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 739 reviews
    • 9.3 "Terrific location."
      9.3 "93% thought it was easy to get to the train station."
      8.6 "City centre within easy reach, said 86%."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      8.5 "85% found the restaurant service to be one of the best."
      7.7 "Management was excellent, said 77%."
    • 8.1 "Food is delicious."
      7.5 "75% were happy with the price."
    • 7.0 "Nice rooms."
      5.6 "Beds were acceptable for 56%."
      5.7 "Only 57% said the rooms were modern."
    • 5.0 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      5.0 "For only 50%, the noise level was all right."

    Overall rating

    9.1 Excellent
    based on 384 reviews
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.2 "Management was excellent, said 82%."
    • 9.4 "Terrific location."
      9.4 "94% thought it was easy to get to the train station."
    • 9.2 "Excellent breakfast."
    • 8.1 "Very nice wellness & sports facilities."
    • 8.1 "Food is delicious."
      8.9 "89% loved the menu selection."
    • 6.5 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.4 "Only 54% said the rooms were modern."
    • 4.8 "Not very comfortable."
      3.7 "63% said rooms were small."
      1.4 "86% criticized the small bathroom."
      4.6 "Air conditioning was criticized by 54%."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 288 reviews
    • 9.3 "Terrific location."
      9.0 "90% thought it was easy to get to the train station."
    • 9.0 "Excellent breakfast."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.1 "Food is delicious."
    • 7.7 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 5.3 "Average comfort."
      5.4 "Beds were acceptable for 54%."
      5.0 "Only 50% said rooms were big enough."

    Overall rating

    9.0 Excellent
    based on 66 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.1 "Food is delicious."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 6.7 "Rooms are ok."
    • 4.5 "Not very comfortable."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

    Photos
    Map

    Map

    Close