Overview

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Hotel Alpenhof

Matterstrasse 43, 3920 Zermatt, Valais, Switzerland
+41 27 966 55 55

€317+

Overall guest ratings

9.1/10 Excellent
based on 820 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.2
  • 7.0

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    Located near a train station, Hotel Alpenhof is a great choice for a stay in Zermatt. You can visit the spa to indulge in deep-tissue massages, detox wraps, or aromatherapy, and international cuisine is served at Restaurant Alpenhof, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with premium bedding and pillow menus.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Ski storage
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Train station shuttle
    • Ski-in/Ski-out
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 820 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      8.0 "80% found the restaurant service to be one of the best."
    • 9.3 "Terrific location."
      9.1 "91% thought it was easy to get to the train station."
    • 9.2 "Excellent breakfast."
    • 8.8 "Very nice wellness & sports facilities."
      8.9 "89% loved the sauna."
    • 8.2 "Food is delicious."
      8.8 "Yummy desserts, said 88%."
      7.5 "75% were happy with the price."
    • 7.0 "Nice rooms."
      5.2 "Only 52% said rooms were big enough."
      5.0 "Beds were acceptable for 50%."
      5.0 "For 50%, maintenance was acceptable."
      6.4 "Only 64% said the rooms were modern."
      6.7 "Only 67% thought the furniture was functional."
    • 5.2 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      5.0 "Beds were acceptable for 50%."
      6.0 "For only 60%, the noise level was all right."
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    Overall rating

    9.1 Excellent
    based on 426 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      9.2 "92% said the reception staff was great."
    • 9.4 "Terrific location."
      9.3 "93% thought it was easy to get to the train station."
    • 9.3 "Excellent breakfast."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.0 "Food is delicious."
      8.5 "85% loved the menu selection."
    • 6.4 "Rooms are ok."
    • 4.6 "Not very comfortable."
      4.7 "53% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      1.7 "83% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
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    Overall rating

    9.0 Excellent
    based on 319 reviews
    • 9.2 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 8.1 "Food is delicious."
    • 7.2 "Nice rooms."
      8.7 "87% thought the view was good."
      10.0 "100% said rooms were clean."
    • 5.3 "Average comfort."
      5.0 "Beds were acceptable for 50%."
      5.7 "Only 57% said rooms were big enough."

    Overall rating

    9.0 Excellent
    based on 73 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.7 "Very nice wellness & sports facilities."
    • 7.9 "Tasty food."
    • 6.8 "Rooms are ok."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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