Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Alpenhof

Matterstrasse 43, 3920 Zermatt, Valais, Switzerland
+41 27 966 55 55

€148+

Overall guest ratings

9.0/10 Excellent
based on 731 reviews

Review highlights

  • 9.3
  • 9.1
  • 8.8
  • 5.8

Good to know

  • Clean rooms
  • Professional service
  • Friendly atmosphere
  • Friendly service

Nearby

    show all

    About

    Located near a train station, Hotel Alpenhof is a great choice for a stay in Zermatt. You can visit the spa to indulge in deep-tissue massages, detox wraps, or aromatherapy, and international cuisine is served at Restaurant Alpenhof, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with premium bedding and pillow menus.

    Less show all
    Hotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Cable or satellite TV
    • Train station shuttle
    • Ski-in/Ski-out
    • Steam room
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    based on 731 reviews
    • 9.3 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
    • 9.1 "Excellent breakfast."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      9.3 "Management was excellent, said 93%."
      8.5 "85% found the restaurant service to be one of the best."
      10.0 "100% were happy with the shuttle service."
    • 7.6 "Good cleanliness."
      7.4 "74% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.5 "Nice rooms."
      9.0 "90% thought the view was good."
      7.4 "74% said rooms were clean."
      8.0 "80% loved the minibar."
    • 5.8 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
      5.0 "For only 50%, the noise level was all right."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 402 reviews
    • 9.5 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 9.3 "Excellent breakfast."
    • 8.2 "Food is delicious."
    • 7.3 "Nice rooms."
      8.9 "89% thought the view was good."
      7.8 "78% said rooms were clean."
    • 5.6 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
      5.0 "For only 50%, the noise level was all right."

    Overall rating

    9.0 Excellent
    based on 285 reviews
    • 9.4 "Terrific location."
      9.4 "94% thought it was easy to get to the train station."
    • 8.7 "Breakfast is good."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.0 "Food is delicious."
    • 7.8 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 6.0 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      6.4 "Only 64% said rooms were big enough."

    Overall rating

    9.1 Excellent
    based on 43 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Food is delicious."
    • 7.4 "Nice rooms."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou
    Photos
    Map

    Map