Overview

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Hotel Alpenhof

Matterstrasse 43, 3920 Zermatt, Valais, Switzerland
+41 27 966 55 55

€212+

Overall guest ratings

9.1/10 Excellent
based on 820 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.2
  • 5.2

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    A stay at Hotel Alpenhof places you in the heart of Zermatt, walking distance from Gornergrat Station and Matterhorn Golf club. This 4.5-star hotel is within close proximity of Mountaineers Cemetery and St. Mauritius Church.

    Rooms

    Make yourself at home in one of the 62 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and ski storage.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Mingle with other guests at a complimentary reception, held daily. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge.

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    Hotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Safe
    • Sauna
    • Ski storage
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Train station shuttle
    • Ski-in/Ski-out
    • Steam room
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 820 reviews
    • 9.4 "World class service."
    • 9.3 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.2 "Food is delicious."
    • 5.2 "Average comfort."

    Overall rating

    9.1 Excellent
    based on 426 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      9.2 "92% said the reception staff was great."
    • 9.4 "Terrific location."
      9.3 "93% thought it was easy to get to the train station."
    • 9.3 "Excellent breakfast."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.0 "Food is delicious."
      8.5 "85% loved the menu selection."
    • 6.4 "Rooms are ok."
    • 4.6 "Not very comfortable."
      4.7 "53% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      1.7 "83% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 319 reviews
    • 9.2 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 8.1 "Food is delicious."
    • 7.2 "Nice rooms."
      8.7 "87% thought the view was good."
      10.0 "100% said rooms were clean."
    • 5.3 "Average comfort."
      5.0 "Beds were acceptable for 50%."
      5.7 "Only 57% said rooms were big enough."

    Overall rating

    9.0 Excellent
    based on 73 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.7 "Very nice wellness & sports facilities."
    • 7.9 "Tasty food."
    • 6.8 "Rooms are ok."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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