Overview

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Hotel Soul Suzhou
Best Service Friendliness

27-33 Qiaosikong Xiang, Ping Jiang District, Suzhou Jiangsu, China, Suzhou 215005, China
+86 512 6777 0777

€44+

Overall guest ratings

8.7/10 Excellent
based on 6,808 reviews

Review highlights

  • 9.3
  • 8.6
  • 8.4
  • 6.6

Good to know

  • Clean rooms
  • Spacious rooms
  • Friendly atmosphere
  • Great shopping

Nearby

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    About

    Hotel Soul Suzhou offers an airport shuttle (available on request) for CNY 1100 per vehicle one way. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Brasserie 101, one of 3 restaurants, which serves fusion cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights, and rooms at this upscale hotel offer up nice touches like bathrobes and slippers.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews of Hotel Soul Suzhou

    Overall rating

    8.7 Excellent
    based on 6,808 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.1 "Near to public transport, according to 81%."
      10.0 "100% thought parking was inexpensive."
      9.4 "94% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Breakfast is good."
      8.1 "81% were happy with the price of the breakfast."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      9.7 "97% were happy with the shuttle service."
      7.3 "Housekeeping was great, according to 73%."
      7.9 "Management was excellent, said 79%."
    • 8.2 "Food is delicious."
      9.7 "97% enjoyed the snacks that were offered."
      9.1 "91% loved the menu selection."
      8.4 "84% were happy with the price."
    • 7.8 "High comfort."
      9.0 "90% thought rooms were spacious."
      8.5 "85% liked the big bathroom."
    • 6.6 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.7 "Beds were acceptable for 67%."
      5.5 "Only 55% thought the furniture was functional."
    • 5.8 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
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    Overall rating

    8.7 Excellent
    based on 2,042 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.8 "Near to public transport, according to 78%."
      9.5 "95% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Breakfast is good."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.8 "98% were happy with the shuttle service."
    • 8.3 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      8.6 "86% liked the big bathroom."
    • 7.4 "Good bar."
    • 6.5 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.1 "Only 61% said rooms were clean enough."
      5.7 "Only 57% thought the furniture was functional."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.8 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
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    Overall rating

    8.7 Excellent
    based on 3,131 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      9.5 "95% enjoyed the restaurants & bars nearby."
      8.1 "Near to public transport, according to 81%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.8 "98% were happy with the shuttle service."
      7.3 "Housekeeping was great, according to 73%."
      7.7 "Management was excellent, said 77%."
    • 6.1 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.7 "Only 67% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
      5.6 "Only 56% thought the furniture was functional."
    • 5.9 "Internet is average."
      5.5 "55% thought the wifi quality was ok."

    Overall rating

    8.8 Excellent
    based on 953 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.5 "Breakfast is good."
    • 8.3 "Food is delicious."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.6 "96% were happy with the shuttle service."
    • 6.7 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 6.1 "Internet is average."

    Overall rating

    8.6 Excellent
    based on 680 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.4 "Near to public transport, according to 84%."
      9.5 "95% enjoyed the restaurants & bars nearby."
    • 8.3 "Breakfast is good."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      9.8 "98% were happy with the shuttle service."
    • 7.4 "High comfort."
      9.1 "91% thought rooms were spacious."
      8.7 "87% liked the big bathroom."
    • 6.6 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.1 "For only 51%, the bathroom was ok."
    • 5.1 "Internet is average."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Spacious rooms"
    "Friendly atmosphere"
    "Great shopping"
    data provided by TrustYou

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