Overview

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Garden Palace Hotel Surabaya

Jl Yos Sudarso 11, Surabaya 60271, Indonesia
+62 315 321 001

€33+

Overall guest ratings

8.1/10 Excellent
based on 1,923 reviews

Review highlights

  • 10.0
  • 9.1
  • 5.9
  • 5.8

Good to know

  • Spacious rooms

Nearby

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    About

    A great choice for a stay in Surabaya, Garden Palace Hotel Surabaya features a nightclub and offers an airport shuttle (available on request) for IDR 250000 per vehicle. Guests can indulge in massages, and Green House, one of 3 restaurants, serves international cuisine. 2 bars/lounges and a health club are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and slippers.

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    Hotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Terrace/Patio
    • Spa
    • Coffee shop
    • Free babysitting/child care services
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,923 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.1 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      7.1 "City centre within easy reach, said 71%."
      8.3 "Easily accessible by car, said 83%."
    • 8.9 "Good value."
      10.0 "100% thought it was a great value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.9 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.4 "Great service."
    • 5.9 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 4.5 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 0.3 "Horrible pool."
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    Overall rating

    7.9 Good
    based on 461 reviews
    • 9.2 "Terrific location."
    • 8.9 "Good value."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 7.5 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 6.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.9 "Internet is average."
    • 4.3 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 673 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 9.1 "Excellent value."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.8 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 6.7 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 6.0 "Internet is average."
    • 4.8 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 519 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 9.0 "Excellent breakfast."
    • 8.7 "Good value."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 4.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 269 reviews
    • 9.3 "Terrific location."
    • 9.1 "Excellent value."
    • 8.9 "Breakfast is good."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.4 "Food is delicious."
    • 5.5 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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