Overview

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Artotel

Jl Dr Soetomo 79 - 81, Surabaya 60264, Indonesia
+62 315 689 000

€26+

Overall guest ratings

8.4/10 Excellent
based on 1,561 reviews

Review highlights

  • 9.5
  • 9.2
  • 8.1
  • 5.1

Good to know

  • Nice building
  • Great reception
  • Clean rooms
  • Friendly service

Nearby

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    About

    ARTOTEL offers an airport shuttle for IDR 260000 per vehicle one way. Guests can indulge in massages, and RoCA serves breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights, and rooms at this boutique hotel offer 24-hour room service and LCD TVs.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Car hire
    • Internet
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Terrace/Patio
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Bar/Lounge
    • Coffee shop
    • Safe
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Free valet parking
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,561 reviews
    • 9.5 "Perfectly clean."
      9.5 "95% said rooms were clean."
      10.0 "100% thought it was clean."
      9.0 "90% said the bathroom was clean."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 8.1 "Vibe was good."
      8.1 "81% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
      8.3 "83% thought the hotel was luxurious."
      7.3 "73% thought, the hotel was modern."
    • 7.7 "Tasty food."
      8.0 "80% loved the dining experience."
    • 5.1 "Internet is average."
    • 4.0 "Wellness & sports facilities were not very nice."
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    Overall rating

    8.2 Excellent
    based on 546 reviews
    • 9.6 "Perfectly clean."
      9.6 "96% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.4 "Vibe was good."
      9.6 "96% said it was a stylish hotel."
      8.2 "82% enjoyed the friendly atmosphere."
    • 8.1 "Breakfast is good."
    • 7.3 "Nice rooms."
      9.6 "96% said rooms were clean."
      8.8 "88% said the beds were comfortable."
    • 5.3 "Internet is average."

    Overall rating

    8.2 Excellent
    based on 312 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 8.3 "Breakfast is good."
    • 8.1 "Food is delicious."
    • 7.9 "Good vibe."
      8.1 "81% enjoyed the friendly atmosphere."
    • 6.8 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."

    Overall rating

    7.7 Good
    based on 327 reviews
    • 9.5 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 8.1 "Breakfast is good."
    • 7.4 "Tasty food."
    • 5.7 "Internet is average."
      5.0 "50% thought the wifi quality was ok."

    Overall rating

    8.3 Excellent
    based on 374 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 7.9 "Tasty food."
    • 7.9 "Good breakfast."
    • 7.8 "Good location."
    • 5.2 "Internet is average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Nice building"
    "Great reception"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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