Poor
1.0
Pros:
The housekeeper was very polite and good at her job.
Cons:
The office staff was terrible unbelievably rude. Drug addicts everywhere, doors from exterior to interior don't lock there supposed.
Poor
1.0
Pros:
There where people doing drugs in the stairwell. And living in the stairwell. The back door entrance is never monitored so everybody can come in. Even though you have to use a code to get in. Well people are always using a door prop so they can stand there and smoke. Ya smoking crack in the stairwell was over the top for me. I told the front desk about it. And they said well nothing that I can do about it. Yep no big deal Ramada. Staff doesn’t care.
Cons:
The hotel is becoming a drug house. People coming and going out of there. Smoking is bad in the hotel. People prop the door and smoke all the time there. There is no accountability at that hotel. Terrible place. Definitely not a place for your family to stay at.
Okay
4.0
Pros:
Had a jacuzzi tub. Beds weren’t bad. And had a tv that I could plug a laptop into.
Cons:
Was super dirty. Homeless people lived in the stairwell. Always smelled like weed. And front desk seemed angry.
Mediocre
2.0
Pros:
In-room whirlpool tub in king suite was almost worth the extra money
Cons:
Homeless people sleeping in stairwells/hallways, no security, but lots of hookers and drug dealers in parking lot, food littering stairwells for multiple days, thin walls
Poor
1.0
Pros:
Location
Cons:
The office staff was betond rude I could not even believe it!! They completely ruined this hotel all around!!
Mediocre
3.0
Pros:
Clean towels Close to airport.
Cons:
The hallways smell like reggie weed. There was mold in the bathroom and the the know was broken on the AC. Cable barely worked. Wanted the receipt at checkout but would not give me anything due to me checking out early. Never heard that before
Okay
5.0
Pros:
Shuttle Ability to control the heat. Closeness to the airport.
Cons:
Wish the restaurant was open for seated dining. Covid closer ☹️
Mediocre
2.0
Pros:
Cheap.
Cons:
The used happy birthday balloons deflated in the room, Stains in the toilet. Faulty key that was issued to me. Bathroom fan screamed like a banshee in heat. No refrigerator. The heat was basically broken.
Okay
5.0
Cons:
Some of the staff was not as friendly,inviting or helpful as the other hotels we have stayed at on this trip lasting a couple months. Price matters sometimes...however this hotel was only $10 less than the Redlion and Hampton in Bellevue.
Good
6.0
Cons:
It was like a college dorm on a Saturday night. People were all over the halls, banging on doors, TV sets up too loud, and loud music. Went on until past 2 in the morning. Would like to have seen security take care of some of the situations. Room was great. Price was great but the other guest made it an unfavorable experience
Good
7.0
Pros:
Close to the airport. Room was clean
Cons:
The room was very cold when we got there. Heater was off took time to warm up!
Excellent
10.0
Pros:
Is was clean and had a shuttle.
Okay
5.0
Pros:
The in house Asian restaurant was very good. My best friend is Chinese and this was the only place I have found that has authentic Asian food, not the fake American version that lacks quality!
Cons:
The front desk wasn't very helpful when I called for a pickup. Took 3 times to finally find where they wanted me to go. Then it took 30 minutes for the van to arrive when it was less than an mile away.
Good
6.0
Pros:
That it is close to the place that I being.
Cons:
I didn't like that the smell and there was a little bugs in the bathroom.
Okay
5.0
Pros:
Room was comfortable. Close to airport. Price was good.
Cons:
The room was fine. However, the halls, stairs and corridors were dirty. Also, noise in between room walls was higher than expected.
Excellent
10.0
Pros:
Good
Cons:
Awesome
Excellent
10.0
Pros:
Security access
Cons:
Elevator not near entrance
Excellent
10.0
Pros:
The staff was prompt in assisting me with everything from the beginning to end. It’s cleaner than what I had imagined. They were willing to switch rooms for me right away due to the heater issues.
Cons:
Yes, the moment I got out of the elevator on the 2nd floor and the 4th floor, it wrecked with the smell of weed. Good thing it wasn’t in any of the rooms but it’s just horrible that they can’t get rid of it & have cameras to keep trac
Poor
1.0
Pros:
there was nothing about this place that I liked. Even the "food" there was $15 for a burger
Cons:
the clerk was RUDE AND UNFRIENDLY. This hotel is suitable for drug addicts.
Excellent
9.0
Pros:
Location
Cons:
No smoking rooms and restaurant hours of operations
Excellent
9.0
Pros:
Clean, good location, friendly efficient staff!
Excellent
9.0
Pros:
Close to airport and vlean
Cons:
Did not have frig or microwave
Good
6.0
Pros:
Convenient
Cons:
The first room they gave us had not been cleaned, we arrived at midnight and had been traveling with no sleep for 20 hours. So we had to go back down to desk and lady was not at front desk. Extremely exhausted and having to change rooms and wait for service. Very frustrating.
Okay
4.0
Pros:
Seeing it’s a pandemic room wasn’t cleaned in the 5 days
Cons:
Location although very close to the airport lots of weird behavior going on
Good
6.0
Pros:
Proximity to transportation
Cons:
No housecleaning due to pandemic
Okay
5.0
Pros:
Rate, but you get what you pay for.
Cons:
Staff and cleanliness
Good
7.6
Good
6.0
Pros:
The room was clean and comfortable. If staying for the proximity to the airport, it is very close.
Cons:
Don't judge a hotel by it's "name". Although it was only a 2.5, I thought the Ramada brand would offer more. As a female, had I been by myself I would have left. There were constant people coming and going to rooms. Smell of marijuana in the hallways.
Okay
4.0
Pros:
Shuttle to the airport took 5 min
Cons:
The elevators are old and scary. The fridge made a lot of noise
Poor
1.0
Cons:
My sheets were dirty (blood and fluid stains). When I called the front desk to request clean sheets, I was told I can get them but I would have to go down to get them myself. I had higher expectations of the hotel since it was associated with Wyndham.
Mediocre
3.0
Pros:
The location is not to far from the airport.
Cons:
The shower head was extremely old, the bathroom looked like it had a water leak and they didn’t fix it properly (wallpaper was falling off the wall and liquid stains. The room hotel need updating. And you had loiterers asking for a jump. No securit
Poor
1.0
Pros:
Location
Cons:
Rude staff, homeless hanging out in parking lot, dirty rooms
Poor
1.0
Cons:
I didn’t like my vehicle getting broken into and my wallet stolen.
Excellent
8.0
Pros:
Location
Cons:
The drug addict out side following me to car and wanting money. Scary.
Good
6.2
Pros:
It’s literally right there next to the sea/tac airport
Cons:
You Park in the back and u have access with a code .... that’s good but when u walk in an go through the hall Every door has a do not smoke sign well the whole hallway smells like cigarettes and weed until I got to my room
Excellent
9.0
Pros:
Staff were great.
Cons:
covid related.
Poor
1.0
Cons:
Everything
Poor
1.0
Pros:
Nothing
Cons:
Bed bugs
Good
6.0
Pros:
The cleaning lady was kind enough to give me another coffee packet when I requested it.
Cons:
The front desk wasn't wearing masks, and wasn't courteous. When I'd called the front desk to ask a question, I heard a swallowed curse. It didn't feel welcoming on any level and the Internet didn't work - had to use my phone as hotspot.
Excellent
8.0
Excellent
10.0
Pros:
Front desk staff was pleasant, check in was quick and no noise. I was able to get a good night sleep and shuttle service was excellent
Excellent
8.0
Pros:
Staff was great and room was clean
Cons:
The way the back door was left open all night
Good
6.4
Okay
4.0
Pros:
The location
Cons:
Ice machines and vending machines were out of order only two of five ice machines worked had to walk a long way for ice and I use a walker. The ice machine near my room was out had to walk all th way to the other end of the hotel.
Okay
4.0
Pros:
Closeness to the airport
Cons:
Not very well kept, parking lot was sketchy
Mediocre
2.0
Pros:
Location and price.
Cons:
Cleanliness and customer service was horrible. Hotel smelled and my kids felt unsafe
Poor
1.0
Pros:
Nothing.
Cons:
Dirty, smelled like pot, stains all over the bed.
Poor
1.0
Cons:
I received the wrong room. No microwave, fridge or sink. Hotel staff is rude. I needed a fork and went down stairs to the restaurant in the lobby and they told me I would have to make 10$ minimum purchase to get a fork. Never going here
Good
7.2
Okay
4.0
Pros:
I liked the location to the airport.
Cons:
I didn't like the noise coming from upstairs and the water draining down the wall next to my bed. The alarm clock didn't work! Also, the false advertising about your pool. It was closed. A big disappointment! One reason I chose this hotel.
Mediocre
2.0
Pros:
The AC worked well.
Cons:
The back door to the parking lot uses a code to enter and there were three unsavory characters outside blocking the back door when we arrived. Security saw it all and did nothing. First floor hallway windows were open with no screens. Not a safe place!
Mediocre
2.0
Mediocre
3.0
Pros:
A handicap roll-in shower room nice bed nice but there was no microwave or refrigerator in the room and there was a place for them with a handicap person hey microwave and a refrigerator is a must not like the Ramada inn years ago sincerely Dee Jay Cooley
Cons:
Yes I did not like them not wanting to give out mini towels I asked for three extra I got one also there was no microwave or refrigerator in the room and there was faces for them and was supposed to be as things go out appliances they do not replace them
Good
6.0
Pros:
Location, airport shuttle service, clean room.
Cons:
Too close to elevator (noise). Flushing noise from room above was loud enough to awaken me.
Mediocre
3.0
Pros:
Location
Cons:
Smell of smoke in halls The office phone was not answered on several occasions
Mediocre
3.0
Pros:
Location
Cons:
Rude front desk clerk. Hallway reeked of tobacco. Ice and soda machines not functioning. Room was tired and sad. Peeling wallpaper, uncomfortable beds.
Okay
4.0
Pros:
Good location and price
Cons:
The reception person was very rude. The morning reception people equally as rude and very unhelpful
Okay
4.0
Pros:
The room was startlingly clean. The staff managed what looked to be a challenging shift (people checking out who smoked in their rooms, left stuff, didn't check out on time, loitering angrily outside) with superhuman patience.
Cons:
There was a what appeared to be a homeless man urinating in one of the access stairwells as I was returning from my car and walking to the main entrance. I encountered the smell of weed being smoked at some point in the hotel every time I left my room.
Mediocre
2.0
Pros:
Clean room, housekeepers are nice.
Cons:
The front desk staff is horrible I’m not sure how they got a job working with the public, they should be ashamed on how they conduct business. Is there a manager ? They all need training on professionalism. I would never recommend this place.
Mediocre
2.0
Pros:
The room was good but I am very surprised this place carries the Ramada name - see below.
Cons:
Drug dealers working the back parking lot day and night. There are men posted at the parking entrances all day waiting to make sale. I told the desk clerk, she said she just works there and didn't want to hear any more about it.
Good
6.0
Pros:
Location to the airport and comfortable bed.
Cons:
The individual who checked me in was gruff and unfriendly but competent in that my room key worked and I encountered no problems.
Mediocre
3.0
Cons:
My bathroom & the entire lobby reeked of cigarettes, I’m 8 months pregnant & was disgusted. Staff said to come 10 mins before the airport shuttle leaves, I sat almost 40 mins waiting for the driver. He was just sitting in the back. No breakfast eit
Good
7.0
Pros:
It was so close to the airport, it had a restaurant in the building, shuttle to the mall, and washers and dryers in the building.
Cons:
I think the only thing I did not like was that we found one bed bug. I was very upset not at the staff, but just wondering if there were any more bed bugs in my clothing or bedding. The staff was very helpful and accommodating after that.
Good
7.0
Pros:
The restaurant downstairs, and the cleanliness of the room.
Cons:
Being far away from the exit. And questionable quest...
Good
6.5
Pros:
Nice Room. Somewhat clean. Found a pill on the floor. Leaky sink
Cons:
When having my room key redone three times it should have worked but didn't
Good
7.0
Pros:
Kind and helpful staff
Cons:
The listing said that there would be a continental breakfast in the morning, there wasn't. There was also so much chlorine in the pool that it bleached my daughter's bathing suit.
Good
6.0
Cons:
It did not have microwave, refrigerator nothing you could need in one week of stay.
Excellent
8.2
Pros:
Location is fantastic to the airport. Perfect for us as we had an overnight layover so it was good to be 3 min away from the airport.
Cons:
A little noisy as it's right by the highway, but that's also why it's super convenient to the airport so you can't have one without the other. For nursing mothers, they don't have a freezer at all, but are happy to refrigerate milk for you. Airport shuttle only leaves on the half hour in the morning and ti would have been nice if it was mentioned by the staff in case you miss the sign that states this. Facilities are a bit dated in general but great value for a brief stay.
Okay
4.5
Pros:
The room was ok for the price nothing fancy
Cons:
The main door was broken and the staff made me feel like I was interrupting there day/personal conversations. It was a quick reservation due to flight cancellation I should’ve researched more.
Good
6.8
Pros:
The closeness to the airport and in comparison to prices of other hotels nearby it was cheaper. All the staff we came into contact with were very nice.
Cons:
The building needs to be renovated. So it felt a little dirty. When we first got to our room it was very noisy in the hallway. People talking loudly and playing music. And the person above us could be heard. We didn’t try the restaurant downstairs but the prices were a little too much. $12 for a BLT... so we chose not to eat there but walk 10 min to a subway. There are no close restaurants within a reasonable walking distance. If you have a vehicle you would be fine but we didn’t. And the places that deliver wouldn’t deliver to the hotel because they considered it too far. Even though it was only a 5-7 min drive. There were some pizza places the hotel provided that would deliver but we had had pizza for lunch so we didn’t want that for dinner. The staff we came in contact with were all very friendly though. And we just stayed for one night to catch an early flight the next morning.
Excellent
8.8
Pros:
Clean room, great location.
Cons:
No refrigerator or microwave in room.
Mediocre
3.4
Pros:
Noisy all night, could hear guests on floor above our 3rd floor.
Cons:
It would be nice to have al least coffee in the lobby. Room coffee is deplorable.
Good
6.0
Pros:
King bed and hot tub that did not work.
Cons:
We got the last room by the stairs. We can hear the door open and closed and people walking up and down the stairs. The hot tub jet in the room was not working. There was only 3 small pillows for a king size bed. I would think there should at least be 4 pillows. The staff was not friendly, no one smile or greet you kindly.
Okay
4.0
Pros:
Close to airport
Cons:
Dirty room, awful hallway, needs painting, there was filth all over my door. It's more like a bad motel. I'd never stay there again
Excellent
8.8
Pros:
Room was clean, shuttle pickup, friendly staff. Restaurant worker very friendly
Excellent
10.0
Pros:
With the Ramada's convenient location (to SeaTac and Link trains), we returned our rental car the day before flying out of SeaTac and took their airport shuttle on our day of departure.
Cons:
Ramada's convenient location also means that car and airplane traffic noise will occur all day and night. Bring good earplugs.
Good
6.8
Pros:
Just needed a place to sleep due to flight problems. It worked out for a 10 hour stay.
Cons:
I could smell cigarette smoke off and on throughout the night
Excellent
8.5
Okay
4.0
Pros:
It was close to the airport and had a free shuttle to the airport.
Cons:
We called for the shuttle from the airport to pick us up and we were told it would take 5-10 minutes. 30 minutes later, and multiple phones calls to the hotel, the shuttle finally showed up. It took about 3 minutes to get to the hotel from the airport, so not sure what took so long. When we arrived to check in we double checked they had a crib for us. (When I called to ask about cribs prior to making the reservation I was told I didn’t need to reserve one and they had several.) We were told the only crib left was broken...it was missing a wheel so it was lopsided. We asked how many cribs they had, and they only have 3...counting the broken one! It was incredibly noisy...we heard doors slamming and people walking around all night. The shuttle in the morning leaving for the airport was also late. We will never stay here again.
Okay
4.8
Pros:
Was your typical hotel, the best thing about it is that it is close to the airport.
Cons:
I booked the room on hotels.com and prepaid for the room. When I got there they told me I had not. They took my credit card and even after I showed them the email they charged my room. I am now in the process of disputing the charge with my credit card.
Excellent
9.1
Pros:
This hotel is super close to the airport and had caring, polite staff. The restaurant, with its excellent happy hour was very welcome after a hard day of travel.
Okay
4.8
Pros:
Comfy beds and close to airport
Cons:
A bit pricey for what you get
Okay
4.5
Pros:
Staff was nice
Cons:
Courtesy shuttle took a long time to pick up at airport
Excellent
8.0
Pros:
It's close to the airport, light rail and not far from the interstate. Plenty of restaurants and shops within walking or driving distance.
Cons:
It's a place that caters to the fly in fly out group. Nice rooms but hard to get sleep when people are stomping around or getting ready at 1am for a flight.
Good
6.8
Pros:
Location was good and staff was really friendly room was large. Price was good also.
Cons:
Next to airport and parking for guests was not a priority paved lot was full and we parked in a dirt lot next to motel.
Excellent
8.5
Pros:
great long term parking, nice, helpful staff
Good
6.0
Pros:
Convenient to the airport for a layover Overnight.
Cons:
Staff seemed a bit like they didn't want to be bothered aside from the manager. The room was okay but overall did not give me a feeling of wanting to look very closely in the likely case I did find something. Would have paid the extra 15$ to stay down the road had I known.
Good
7.4
Pros:
Come to airport ...had shuttle...cars can stay there
Excellent
8.0
Pros:
Friendly staff, nice lobby and good little Chinese restaurant on sight. Room was clean and beds were comfy. My one complaint is that the hallway near my room smelled a bit funny, but the room smelled just fine.
Excellent
10.0
Pros:
I thought the service was exceptional. Close to the airport.
Excellent
10.0
Pros:
Excellent and affordable service, it was a great experience to use Ramada services with my family. I will highly recommend this place. Thanks
Cons:
Excellent and affordable service, it was a great experience to use Ramada services with my family. I will highly recommend this place. Thanks
Okay
5.4
Pros:
Close to rental car return.
Cons:
Sink wouldn't drain until I fished all the hsir out of it.
Good
7.1
Pros:
Rooms were very clean and comfortable
Cons:
The front desk clerk was very rude
Okay
4.5
Pros:
It was close to the airport
Cons:
Food was terrible, the place was dirty and insecure, the amenities were poor
Okay
4.0
Pros:
Loccation is close to car rental.
Cons:
Felt light hotel site is so tight.
Okay
4.8
Pros:
I didn't dislike the place. I stayed once before, the last time my daughter had a surgery, and it was fine for what I needed it for. Just a place to stay the night before she went in to surgery.
Cons:
Once again I was staying because of my daughters surgery. The first night was fine. The second night...not so much. We got her back to the room and resting, and around 11 o'clock that night, the fire alarm goes off and we all have to evacuate the building. My poor daughter had to get all dressed and we had to carry her out of the building. Once we finally got back to the room and got her settled, it just got better. We all finally got back to sleep, and 4 more times throughout the night the alarm went off again, for about 5 to 10 seconds at a time and then shut off. It was the worst night ever. I am not blaming the hotel for the problem, the part that bothered me was when I checked out, no one even acknowledged what had happened or even just said I'm sorry about what had happened. I'm not the kind of person that goes and demands refunds but an I'm sorry would have went a long way.
Mediocre
3.1
Pros:
Nothing
Cons:
The shuttle wasn't running even though we made multiple calls and they said he was busy. We eventually were able to convince a cab to drive us. The hotel stunk, thankfully the room didn't stink--as bad. Pool was cloudy and nasty. Cleaning people barged in the room at 8:30a when I was naked and getting ready. Their staff was awful and couldn't possibly care less that we were unhappy. We have stayed at some pretty seedy places in the past when we were younger and couldn't afford better and this place was way worse than anywhere we've ever stayed. We were only there for 7 hours total and it was 7 hours too long.
Mediocre
2.0
Cons:
This place was horrible..the staff is not friendly at all. The room smelled like musk..I was happy that I had a early flight so I could get out of there
Mediocre
3.1
Pros:
Clean
Cons:
Friendliness of staff
Mediocre
3.6
Pros:
Not much
Cons:
Hotel was in very poor condition. The beds were horribly uncomfortable. The staff was not friendly and not helpful. I wish I would have stayed somewhere else!