Overview

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Hotel Universal

Plaza Galicia, 2, 15706 Santiago de Compostela, Galicia, Spain
+34 981 585 800

€30+

Overall guest ratings

8.1/10 Excellent
based on 2,047 reviews

Review highlights

  • 9.1
  • 8.8
  • 4.7
  • 4.1

Good to know

  • Accessible parking
  • Comfortable beds
  • Near city centre

Nearby

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    About

    Hotel Universal offers a great location, putting you within just a 10-minute walk of Santiago de Compostela Cathedral and Obradoiro Square. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Car hire
    • Internet
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Concierge service
    • No smoking
    • Air-conditioned
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 2,047 reviews
    • 9.1 "Terrific location."
      7.2 "Great parking, according to 72%."
      9.9 "City centre within easy reach, said 99%."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      8.0 "80% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 6.0 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      5.9 "Only 59% said rooms were big enough."
      5.3 "Only 53% said the rooms were modern."
      5.1 "Only 51% thought the furniture was functional."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 4.7 "Breakfast is below average."
      2.5 "75% said the breakfast was too expensive."
    • 4.1 "Disappointing food."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 2.7 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 1,269 reviews
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      7.1 "Great parking, according to 71%."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "World class service."
      7.9 "79% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 6.0 "Average value."
    • 5.5 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.6 "For only 66%, the bathroom was ok."
      5.1 "Only 51% said the rooms were modern."
      5.7 "Only 57% thought the furniture was functional."
    • 5.2 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 4.9 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
    • 2.9 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 347 reviews
    • 9.3 "Terrific location."
      7.6 "Great parking, according to 76%."
      9.9 "City centre within easy reach, said 99%."
      9.6 "Near to public transport, according to 96%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 5.9 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.0 "Only 60% said rooms were big enough."
      5.2 "Only 52% said the rooms were modern."
    • 5.3 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 4.7 "Vibe wasn't good."
      4.1 "59% criticized the unstylish hotel."
    • 4.4 "Breakfast is below average."

    Overall rating

    8.0 Good
    based on 429 reviews
    • 9.4 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "Good access to the airport, said 100%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 5.9 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      5.6 "Only 56% said rooms were big enough."
      5.5 "Only 55% said the rooms were modern."
    • 4.6 "Breakfast is below average."
    • 4.4 "Disappointing food."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 2.6 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Comfortable beds"
    "Near city centre"
    data provided by TrustYou

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