Overview

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The Westin San Jose
Top Romantic Hotel

302 South Market Street, San Jose, CA 95113, United States
+1 408 295 2000

€141+

Overall guest ratings

8.5/10 Excellent
based on 817 reviews

Review highlights

  • 8.8
  • 8.3
  • 6.2
  • 5.9

Good to know

  • Comfortable beds
  • Friendly service

Nearby

    show all

    About

    Located in the historic Sainte Claire Hotel building, The Westin San Jose has undergone a full renovation. Our downtown hotel is near the convention center, San Jose State University, and the city’s most popular shops, restaurants, and attractions. Meetings and events are flawlessly executed in our function rooms, which combine vintage charm with state-of-the-art technology. Catering can be provided by Il Fornaio, our acclaimed restaurant that specializes in fresh, authentic Italian cuisine. Relaxing, inspiring, and sophisticated, our guest rooms and suites reflect our desire to address your every need. Connect via High Speed Internet Access and 40-inch LCD TVs, sleep blissfully in a Westin Heavenly® Bed, and renew with the Heavenly® Bath.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 817 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.3 "Location is great."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "75% liked the proximity to shopping."
    • 7.9 "Internet works."
    • 7.8 "Good vibe."
      10.0 "100% said it was a stylish hotel."
      8.2 "82% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      5.6 "For 56%, maintenance was acceptable."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 5.9 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 4.1 "Not very comfortable."
      1.5 "85% said rooms were small."
      1.7 "83% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 4.0 "Value below average."
    • 2.9 "Bar is disappointing."
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    Overall rating

    8.7 Excellent
    based on 326 reviews
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.1 "Location is great."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      5.1 "For 51%, maintenance was acceptable."
    • 5.8 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 4.0 "Value below average."
    • 4.0 "Not very comfortable."
      1.4 "86% said rooms were small."
      1.8 "82% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 228 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.2 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.2 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
    • 4.0 "Value below average."
    • 4.0 "Not very comfortable."
      1.4 "86% said rooms were small."
      1.6 "84% thought it was too noisy."

    Overall rating

    8.3 Excellent
    based on 89 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.8 "Good vibe."
    • 5.9 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.9 "Rooms are ok."
    • 3.8 "Not very comfortable."
      1.4 "86% thought it was too noisy."
      1.5 "85% said rooms were small."

    Overall rating

    8.1 Excellent
    based on 171 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.4 "Location is great."
    • 6.0 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.8 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 4.4 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      1.3 "87% said rooms were small."
    • 3.7 "Value below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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