Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Heritage Queenstown
Top Luxury Hotel

91 Fernhill Road, Queenstown 9300, New Zealand
+64 3450 1500

€160+

Overall guest ratings

8.5/10 Excellent
based on 1,828 reviews

Review highlights

  • 8.8
  • 7.7
  • 7.6
  • 5.8

Good to know

  • Nice building
  • Comfortable beds
  • Great view
  • Spacious rooms

Nearby

    show all

    About

    Heritage Queenstown offers an airport shuttle for NZD 27 per person one way. Guests can visit the spa to indulge in massages, body scrubs, or facials, and Mackenzies Restaurant serves breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this luxurious hotel offer 24-hour room service and minibars.

    Less More
    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Tennis
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Wedding services
    • Grill
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,828 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.2 "72% thought the service was very professional."
      7.8 "78% were happy with the room service."
      10.0 "100% were impressed by the laundry service."
      10.0 "100% said the concierge service was amazing."
      7.5 "75% found the restaurant service to be one of the best."
      8.8 "88% said the booking process went smoothly."
    • 7.7 "High comfort."
      8.7 "87% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
      8.7 "87% liked the big bathroom."
    • 7.6 "Good breakfast."
    • 7.6 "Nice rooms."
      9.1 "91% thought the view was good."
      8.7 "87% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
      7.4 "74% enjoyed the balcony."
      8.7 "87% liked the big bathroom."
    • 7.5 "Good location."
      7.9 "Easily accessible by car, said 79%."
      9.4 "94% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
      7.5 "75% liked the proximity to sightseeing."
    • 5.8 "Internet is average."

    Overall rating

    8.5 Excellent
    based on 1,151 reviews
    • 8.4 "Comfort level is high."
      9.2 "92% said the beds were comfortable."
      9.6 "96% thought rooms were spacious."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      7.8 "78% were happy with the room service."
    • 7.8 "Nice rooms."
      9.2 "92% said the beds were comfortable."
      8.7 "87% thought the view was good."
      9.6 "96% thought rooms were spacious."
      7.5 "75% enjoyed the balcony."
    • 7.4 "Good breakfast."
    • 7.0 "Good location."
      6.7 "Average proximity to the city centre, said 67%."
      5.4 "Parking was ok, according to 54%."
    • 6.5 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.0 "Vibe was decent."
    • 5.7 "Internet is average."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 566 reviews
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 7.4 "High comfort."
      8.3 "83% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 7.1 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      9.1 "91% thought the view was good."
      9.3 "93% thought rooms were spacious."
    • 7.1 "Good location."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.5 "Internet is average."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 109 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.9 "High comfort."
      9.5 "95% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
    • 7.7 "Nice rooms."
      9.5 "95% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      9.2 "92% thought the view was good."
    • 7.3 "Good location."
    • 6.7 "Average value."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.6 "Internet is average."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Comfortable beds"
    "Great view"
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close