Okay
4.0
Pros:
Room was large and comfortable bed.
Cons:
Loud noise above our room for several hours last night. Had to call the front desk twice before it was handled. We had to be up at 5:30 and this was most annoying since it went on until well after 10. After all this the elevator was broken and we had to walk down three flights of stairs with our bags.
Mediocre
3.0
Pros:
The people who worked there were nice and it was clean.
Cons:
It took 45 minutes to check-in, room key cards didn't work. Best part though is when they fixed my keys and opened up the door someone was already in the room. There was no other rooms except on a floor that had torn up carpet and smelled like glue.
Excellent
10.0
Pros:
Had my own food
Cons:
Being next to someone nxt door.
Mediocre
3.0
Pros:
The desk and table area was perfect for my need to spread things out and work on several things at once.
Cons:
Several issues: ice maker in freezer didn't work, fridge was making loud noise, heat didn't work, thermostat seemed off, water would not stay a constant temperature when taking a shower and washing hands, didn't have hot water when needed, spottyinternet
Excellent
10.0
Pros:
The staff are friendly and professional. The hotel room iis a Mini apartment with home comfort include gym, laundry area, snack & coffre area. Had kitchen, table / office, wifi, câble tv, large bathroom, comfortable vers and pillows
Cons:
NA
Excellent
10.0
Pros:
Very comfortable
Excellent
8.0
Pros:
Relaxing, beds comfortable, and location is great. The hotel does need through cleaning and updated. There wasn't much staff, which is understandable due to the virus. Overall, staff is friendly, cozy location, and hotel is taken safety measures.
Cons:
There is an musty odor,I don't know if it was my floor, but smelled like smoke. Hotel does need to be updated.
Excellent
10.0
Cons:
DID NOT LIKE THE FACT I COULD NOT PAY WITH CASH WITHOUT A CREDIT CARD BEING AUTORIZED AS WELL!!!
Excellent
9.0
Pros:
the room was very large and comfertable.
Cons:
People were extremely nice and sorry when our room key didn't work and battery needed to be changed and had to wait for maintenece person at midnight. and then the next night key didn't work again because they had mistakenly had us checked out.
Excellent
10.0
Pros:
Location
Cons:
No
Excellent
8.0
Pros:
Clean spacious rooms. Staff very nice
Cons:
Dogs allowed in hotel, and we had one next door to us that barked one morning from about 7-9 AM VERY loudly and without interruption :-(
Excellent
10.0
Pros:
The best I've seen in a while
Excellent
10.0
Pros:
CUSTOMER SERVICE WAS EXCELLENT
Cons:
THE TUB STOPPED UP WHILE TAKING A SHOWER IN ROOM 125
Excellent
8.0
Pros:
Location and staff
Excellent
10.0
Cons:
My room window faced a bright street light and there were no blinds just a thin linen curtain.
Poor
1.0
Pros:
I didn't like anything about this hotel.
Cons:
There are too many to list; random fire alarms, coffee maker broken, lobby out of coffee, noisy, way over priced,...etc.
Mediocre
2.0
Pros:
Absolutely nothing.
Cons:
The list is too long.
Good
7.0
Pros:
A dry place to stay during hurricane Florence.
Cons:
Thin walls, no sink counter space
Good
6.0
Cons:
Small bed for two people. Isolated location. No breakfast.
Okay
5.0
Pros:
Spacious. Didn't have to wait on elevators a long time. Comfortable beds.
Cons:
Not only, would the desk staff not allow early check in (I was ok with that), but would not even allow me to fill out paperwork early when there was no waiting.
Excellent
10.0
Pros:
This hotel was perfect in all aspects. Wonderful staff, perfect size room with kitchen and excellent price. Location was perfect for going back and forth to ECU. There is a Walmart and plenty of retail needs in the area. The room was super clean
Excellent
10.0
Pros:
It is clean and quiet
Cons:
Nothing My wife was happy So this makes my stay so much better
Excellent
10.0
Pros:
The staff always greet me with a smile and are genuinely a great group of folks
Cons:
There was nothin I would change about my atay!
Okay
5.0
Pros:
Room was clean, staff was friendly, location near ECU campus
Cons:
Hotel is very old and in need of major renovations. Rooms are clean but hotel in general is very run down.
Excellent
9.0
Pros:
Beds we're absolutely wonderful, so comfortable. The sheets and bedding we're great!
Excellent
10.0
Pros:
The staff was very attentive to my needs very accommodating
Cons:
There is nothing about my stay that I did not like
Excellent
10.0
Pros:
The stafff were very professional and addressed me by name they saw me. The place felt safe to me also. I'm a single female traveling alone and that is very important to me.
Excellent
10.0
Pros:
The desk clerks were very helpful
Okay
5.0
Pros:
Easy to get to.
Cons:
Called front desk to complain about construction workers (who where partying in the parking lot till 1am). Front desk lady told me she has told them 3 times to quiet down and there is nothing else she could do.
Mediocre
2.0
Pros:
Very dirty hotel
Cons:
Did not like anything, loud, dirty even found a roach!
Okay
5.0
Pros:
Hotel was nice spacious and has a good location, next to shops and main rode.
Cons:
Be careful bringing pets they charge by the pound and ended up pay an extra $75, I expected to pay extra fees for a pet but, if I knew it was going to be this much I would have found somewhere else.
Poor
1.0
Pros:
The manager was very kind when she found out I could not use internet for my entire stay. She was very apologetic and promised they are trying to correct the problem. I will stay there again ONLY because of her.
Cons:
The lack of internet.
Mediocre
2.0
Cons:
Internet didn't work well. Was down most of the night. Limited help from the front desk on multiple items. The HVAC system was VERY loud.
Excellent
10.0
Pros:
Our room was definitely much better than we expected and the staff was great if I'm ever in Greenville again I will be staying here
Good
6.0
Pros:
The room and bed were clean and comfortable with full size fridge and small kitchen with amenities. Very happy with the trim and staff.
Cons:
There was no ice machine as the fridge in room has an ice maker, but was empty of ice when we got there so we had to go buy some at a local gas station. There was no breakfast provided. At this rating they should provide this as most do.
Good
7.0
Pros:
Very clean, nice hotel
Cons:
Would think rooms would be bigger since an all suite hotel, but kind of tight. Internet access, while available, was horrible and for all intents and purposes was non-existent. Very much on the outskirts of town, so location not ideal
Good
7.7
Pros:
Good Location and it was a nice room,very surprised The day shift staff was very friendly. I would stay there again if we My wife and I needed to stay in Greenville.
Cons:
The night shift gentleman seem like he didn't want to be there when asked a question very short and somewhat rude. I didn't let one person ruin the experience for my Wife and I. Please recommend this to anyone just stay clear of the curly headed white male with a scruff look when he's working.
Excellent
9.7
Pros:
Hotel was much nicer than we we're expecting for the price, room came with a full kitchen, very comfortable bed, everything was very clean. Staff was super helpful/ knowledgeable.
Cons:
It was just a pitstop, wish we could have stayed longer! We were headed to OBX, it was 2 hours away, otherwise we would have come back for another night.
Excellent
9.7
Pros:
Property was a good value, staff was responsive and rooms were well kept and comfortable.
Cons:
Stayed at Candlewood to attend an ECU football game that night. The INN had a full complement the day before and had all rooms booked for that night. We were told that it might be possible to get an early check-in, 2PM vs. 3PM so we would be able to get started on our tailgate. They did get us in by 3PM but they were scrambling to get rooms ready for the turnover. Good effort just an unusual set of circumstances.