Hotels near Orlando Sanford Intl airport

Hotels near Orlando Sanford Intl airport

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Orlando Sanford Intl (SFB) - Orlando, FL, United States
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Best hotels near Orlando Sanford Intl airport

Cleanliness
9.5
Comfort
9.1
Facilities
10.0
Location
9.4
Overall
10.0
Overall 9.4 Excellent
Based on 103 reviews
Cleanliness
9.5
Comfort
9.1
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.5
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
8.0
Location
10.0
Services
8.0
Staff
8.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
8.3
Staff
10.0
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
7.5
Services
7.5
Staff
9.2

Excellent 10.0
Pros: I loved the surrounding areas and convenience to restaurants...stores..etc. The room was gorgeous and very clean. The staff were friendly and very helpful! I definitely would stay again.
Cons: No complaints
Excellent 10.0
Pros: Clean
Cons: Rooms
Okay 4.0
Cons: The staff literally harassed us ... telling me we were to “ loud “ it was only me and my husband in the room . While on the way back to the room from our car my husband informed me that he could hear my whole phone conversation (really thin walls) ... I’m guessing that why the guy at the desk threaten to call the cops on me ... accusing of have a party... wall had a hole in it ,, paint chipped off counter ... dropping the ac to 50 did the room no justice it still felt like 80 degrees
Excellent 10.0
Pros: All was exceptional.
Excellent 9.0
Cons: I was expecting to get a room with a step in the shower at that is what I need however there were none available
Excellent 10.0
Pros: I loved the layout of the suite, spacious & efficient. Excellent bed & bedding.
Excellent 10.0
Pros: Excellent location. Friendly staff. Spacious clean rooms. Better than average breakfast
Excellent 10.0
Pros: 'Hotel employee was super nice and welcoming.The suites are modern and has great amenities. They had a pool, hot tub and basketball hoop.
Cons: Nothing
Excellent 10.0
Pros: Location and cleanliness
Excellent 10.0
Pros: Everything!
Cons: Nothing, everything was perfect
Excellent 10.0
Pros: Clean, clean, super Clean!
Cons: No complaints.
Excellent 8.0
Pros: Room was much more accommodating than I expected. Very modern decor & time & thoughtfulness has been given to the layout & simple yet important features like placement of light fixtures, light switches & placement & number of electrical outlets.
Cons: Unfortunately the hot tub was closed due to resurfacing for the majority of my stay. The low temps were in 40s & 50s, perfect weather for enjoying some relaxing time in the hot tub in the evening after a long day.
Excellent 10.0
Pros: Loved the fire pit. Excellent studio room with glass showers and multiple towel racks. Rooms and hotel very clean. Great location.
Excellent 9.0
Pros: Very friendly and helpful staff. The room was very clean and we had plenty of space to spread out.
Cons: nothing, it was a very enjoyable stay and we would definitely stay again
Excellent 10.0
Pros: We found the hotel to be very attractive and updated, in a great location for visiting family in the area, and the staff was polite and friendly. Great breakfast also.
Excellent 10.0
Pros: Nice spacious and clean rooms.
Good 6.0
Pros: The kitchen.
Cons: The noise from the ac unit
Good 7.0
Pros: Location and breakfast
Cons: The staff. During my 4 night stay, there was only one front desk staff member who was courteous and friendly
Good 7.0
Pros: Room size was good couch bed very bad springs with fabric over them impossible for anyone to sleep on.
Residence Inn by Marriott Orlando Lake Mary - Lake Mary
Rated no. 1
9.4
Excellent 9.4
Based on 103 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.5
Facilities
8.8
Location
9.0
Overall
9.3
Overall 9.2 Excellent
Based on 113 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
8.8
Location
9.0
Overall
9.3
Cleanliness
8.6
Comfort
8.0
Facilities
6.6
Location
7.3
Overall
7.3
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
8.6
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.5
Location
9.5
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
10.0

Excellent 10.0
Pros: clean & modern
Excellent 10.0
Pros: Stayed here before. Close to my grand children.
Cons: No
Excellent 10.0
Pros: Great atmosphere
Cons: No
Excellent 10.0
Pros: Comfortable bed
Cons: No
Excellent 9.0
Pros: Location location location.
Cons: There was a event at the hotel, which meant there was bearly any parking spots.
Excellent 10.0
Pros: Location. Cleanness and the food was fabulous
Cons: No
Excellent 10.0
Pros: It's a favorite for us... plus shulas offers great food
Cons: We were given a accessible room and it joined another room with noisy kids... we requested a different room and were accommodated immediately
Excellent 10.0
Pros: Everything very clean
Cons: No
Excellent 10.0
Cons: Very clean, well maintained property.
Excellent 8.0
Cons: Yes, had dinner at the bar. Ordered what was listed as $8.50 glass of wine (bartender made a big deal that there was only about one glass left). Bill ended up being $23.00 for the glass. The first column was for a "flight". Super misleading.
Okay 5.0
Cons: Parking lot not very well lit. Sheets on bed were uncomfortable.
Okay 5.0
Pros: Clean
Cons: Yes, $244 hold on room was way too much They charged me for the room after I booked and paid months ahead of time and still haven't got my refund. Not happy
Good 6.0
Pros: Location
Okay 5.0
Cons: Breakfast not included
Good 7.0
Pros: Great location. Kind staff, very helpful.
Cons: Well, I requested 2 Queen beds and I got a king bed instead.
Mediocre 3.0
Pros: It does not take much to make me happy and I was extremely disappointed.
Cons: We were assigned a MURPHY bed in a room that was not connected to any other room. Very uncomfortable considering that was supposed to be like any other room. In the morning it took 5min to get hot water. OVERRATED for the money they charge.
Good 7.0
Pros: Location convenient to I4
Cons: Parking difficult due to paving of hotel parking area
Poor 1.0
Pros: Requested two beds in the room, and when I arrived only a single king bed was offered. Staff was unable to accommodate and unwilling to offer any assistance for the inconvenience.
Good 6.0
Pros: Location was convenient to restaurants and groceries and entertainment
Cons: Sink did not drain, humidity level in room was high and coffee was not available to guests unless made in the room. Needed to request coffee packets from front desk each day.
Excellent 10.0
Pros: Stayed for a week while training for a new business. Staff was great! Room had all the required business outlets, desk, comfortable chairs, refrigerator, and most importantly a very nice bed. Room was clean and well appointed. Close to restaurants and Publix. Very convenient hotel to the interstate and 417. If you need to stay in the Lake Mary area, I highly recommend the Westin.
Cons: That they have Starbucks in the room! Lobby bar did not have beers on tap. Everything Elise was great, not much to criticism to give.
Okay 5.7
Pros: The bar and restaurant were nice. The bathroom in room was a nice size.
Cons: The staff was not friendly. We were not happily greeted, welcomed with a smile, or made to even feel welcome at all when we arrived.
Excellent 8.8
Pros: The Shula 347 Steakhouse
Cons: Nothing
Excellent 9.1
Pros: very clean very green had great conversations around the pool with other guests on site steak house was nice but not cheap We would stay there again
Cons: ac wouldn't go as low as needed, we like it freezing black out shades are not totaly blacked out so we got sunshine in the morning
Excellent 9.7
Pros: We had an early morning flight so the location was convenient to get to airport quickly.
Cons: Only minus was the hot tub didn't work. They rest of the hotel was great!
Good 6.8
Pros: Beds were comfortable. Front desk staff very helpful.
Cons: Pool was freezing even though it was "supposed" to be heated. Nothing for kids to do...Don't choose if you are traveling with kids.
Excellent 9.7
Pros: Nice hotel near a location we wanted to stay
Excellent 10.0
Pros: Very clean and quiet hotel. Great location to the highway and plenty of food nearby.
Excellent 10.0
Pros: It was fantastic. Great staff. great price...$90/night (AMAZING FOR A 4/5 STAR HOTEL) Just all around great
Excellent 9.3
Pros: Loved the pool @ Shula's
Cons: No complaints
The Westin Lake Mary, Orlando North - Lake Mary
Rated no. 2
9.2
Excellent 9.2
Based on 113 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.4
Facilities
9.3
Location
9.2
Overall
9.3
Overall 9.0 Excellent
Based on 100 reviews
Cleanliness
9.3
Comfort
9.4
Facilities
9.3
Location
9.2
Overall
9.3
Cleanliness
9.4
Comfort
9.6
Location
9.4
Services
9.3
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.7
Location
9.3
Services
9.3
Staff
8.8
Cleanliness
8.8
Comfort
8.8
Location
9.6
Services
9.6
Staff
9.2
Cleanliness
9.2
Comfort
8.8
Facilities
9.0
Location
8.7
Overall
9.0
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.4
Staff
9.2

Excellent 9.0
Pros: I loved the location and how clean this place was. ED at customer service was soo amazing and nice to me and my sister. He checked us in and explained everything we needed to know and was very helpful
Cons: The only issue I had was the elevator. It seemed like only one worked!
Excellent 8.0
Pros: Convenience to airport
Cons: No washcloths in our room toilet wasn’t flushing well
Excellent 8.0
Pros: Beautiful, modern decor.
Cons: Sheets were not clean and duvet was soiled with what looked like fecal matter.
Excellent 10.0
Pros: Really nice hotel! Nicely for the Holidays and immaculate.
Excellent 10.0
Pros: The location was outstanding. We walked over to restaurants. The beds in the room were super comfortable. We didn't get a chance to eat or have a drink at the bar but it all looked really nice.
Excellent 10.0
Pros: Everything
Cons: No
Excellent 9.0
Pros: accomodations
Cons: no
Excellent 10.0
Pros: Location was great. Staff was feiendly
Cons: They didn’t have valet service
Excellent 10.0
Pros: Very comfortable room. Appreciated the wood flooring. Very short walk to nice restaurant Fish Bones. A short drive to Sanford Orlando Airport makes it a great hotel either before or after a flight.
Excellent 10.0
Pros: Loved the room decor
Cons: NO, everything was great!
Excellent 10.0
Pros: newly remodeled, very clean, friendly check in, within walking distance to restraunts
Cons: wish it was a little closer to the airport but would stay here again.
Excellent 10.0
Pros: Cleanliness and restaurant
Cons: We were there 1/2 hour before checkin and front desk said no rooms were available. They allowed us to use a restroom to change clothes which was very nice but awkward to handle luggage. As soon as we had changed they suddenly had a room available.
Excellent 10.0
Pros: Clean...beautiful facility and staff were all fantastic
Cons: No
Excellent 10.0
Pros: Very clean, modern, lots of room and comfortable bed.
Cons: Parking dark and skimpy.
Good 7.0
Pros: Great front desk staff, extremely helpful and super friendly, and location was perfect for what I needed.
Cons: Rooms were antiquated, not so well appointed and felt old as well as mine was quite warm - a/c was struggling. Just not what I usually find at a Marriott. I loved the locale and staff, but expect more for that brand and price point.
Excellent 10.0
Pros: The newly renovated room was outstanding! I also ordered in-room dining, which was great service and amazing food! Overall very happy with my experience at this hotel.
Mediocre 3.0
Pros: Location for my need for this trip
Cons: Construction going on and we weren't informed when booking the hotel. We had water shut off for several hours from 9.30 AM through mid aft. It was very inconvenient for us as we had to get ready and attend party that afternoon around 1.00 PM.
Mediocre 3.0
Pros: Nothing
Cons: Staffs aren’t respectful, I stayed in this hotel 4 days and they didn’t bring crip for my child, everyday they said, we will bring crip tomorrow morning then next day they said sorry! We will bring you breakfast now, and they didn’t b
Excellent 10.0
Pros: Convenient and a great staff. Good restaurant.
Cons: All good.
Okay 5.0
Pros: The location was excellent.
Cons: Poor property management. The supervisor for the cleaning staff does not do their job well. We had to be moved to another room after finding vomit on the bathroom floor. The front desk staff was not particularly attentive or apologetic about the matter.
Good 7.0
Pros: Location
Cons: TV had a green shadow on the screen while on. No pool.
Excellent 8.2
Pros: Great staff. Very cordial and responsive.
Cons: They were apparently understaffed for the conference I was attending. Very difficult to get a drink and bar food as only one person was working a very full bar. The breakfast room service came 30 minutes late and was not hot, server said there were "too many orders." Since many people left there orders on the door the night before, they could have anticipated this. When I alerted the manager, my breakfast was reversed.
Orlando Marriott Lake Mary - Lake Mary
Rated no. 3
9.0
Excellent 9.0
Based on 100 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
9.5
Location
9.4
Overall
9.5
Overall 8.9 Excellent
Based on 197 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
9.5
Location
9.4
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.4
Services
9.0
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
9.3
Comfort
9.2
Location
9.4
Services
9.2
Staff
9.3
Cleanliness
9.5
Comfort
9.2
Location
9.8
Services
9.5
Staff
9.2
Cleanliness
8.9
Comfort
9.1
Facilities
9.3
Location
9.2
Overall
9.3
Cleanliness
9.0
Comfort
9.3
Location
9.3
Services
8.8
Staff
9.4

Excellent 10.0
Pros: Location
Cons: Breakfast was bad
Excellent 10.0
Pros: Beautifully kept.
Excellent 9.0
Pros: The bed was spacious and firm. Loved the room. As well as area everything in walking distance! Very quiet and affordable.
Cons: The sink in the kitchen area tiny. The fridge was too little. Otherwise nothing else was wrong. Spa outside was down, but a storm came we stayed inside. Pillows too soft.
Good 7.0
Pros: Clean easy to check in Nice to be left alone
Cons: Night person checking me in was rude and annoyed to be working Needed more options for drinks and food in lobby
Excellent 8.0
Pros: Location
Cons: Amenities: Gym and pool are not classy
Excellent 9.0
Cons: Box breakfast... Alot to be desired Water pressure in shower very low
Excellent 9.0
Cons: No
Excellent 10.0
Pros: Very neat and COVID compliant
Excellent 8.0
Pros: The staff was very nice and the location was great.
Cons: We had a leaking toilet and a clogged bath, that took 2 days to get fixed. They were apologetic but it should have been fixed the first day.
Excellent 10.0
Pros: Area close to restaurants and highways. Clean rooms and clean open areas, clean parking lot. Desk clerks very helpful
Cons: Would have rather had a wrapped sweetroll for the grab and go breakfast. But at least there was water and orange juice and fruit and granola bars and oatmeal mix. Thank you.
Excellent 8.0
Pros: pool, hot tub, breakfast
Excellent 10.0
Pros: Friendly staff. Clean and comfortable room.
Poor 1.0
Pros: Great location and staff.
Excellent 8.0
Pros: Nice accommodations and close to Sanford Orlando airport.
Cons: Would like a few more breakfast choices, but good overall.
Excellent 10.0
Pros: Best hotel ever, staff was fantastic. Very clean, great room, perfect location.
Cons: Nothing.
Excellent 8.0
Pros: Staff is very friendly, professional and helpful.
Cons: Mattress could be more comfortable -- a bit to firm for me.
Excellent 10.0
Pros: The staff was friendly and helpful. The room was clean and comfortable. Breakfast was good.
Excellent 10.0
Pros: Nice staff. Hot breakfast, coffee and teas were great.
Cons: Coffee maker in the bathroom. Gross and extremely unsanitary. Would never touch it.
Hampton Inn & Suites Lake Mary At Colonial Townpark, FL - Lake Mary
Rated no. 4
8.9
Excellent 8.9
Based on 197 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
9.3
Location
9.2
Overall
9.3
Overall 8.8 Excellent
Based on 91 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
9.3
Location
9.2
Overall
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.4
Comfort
8.4
Location
9.1
Services
8.4
Staff
9.3
Cleanliness
9.7
Comfort
9.7
Location
9.7
Services
9.7
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.2
Services
7.9
Staff
8.2
Cleanliness
5.0
Comfort
5.0
Location
7.5
Services
5.0
Staff
7.5

Excellent 8.0
Cons: We booked the hotel specifically because it has a hot tub but there were a bunch of kids and someone hit the emergency stop so it was COLD & only fixed by engineering on Monday
Good 7.0
Pros: Courteous staff Location was great
Cons: Elevator broke Pool and spa broke
Good 6.0
Cons: The room was clean but it has seen better days, the ac unit, from the 90's is very noisy, the bath, the mattress is worn down and needs to be replaced. The bathroom was clean but had a smell to moisture.
Excellent 9.0
Pros: Comfortable, clean room. Prompt, courteous service from staff
Cons: Breakfast area closed due to COVID
Excellent 8.0
Pros: The staff was wonderful. They made our stay wonderufl.
Excellent 10.0
Pros: Everything
Cons: N/A
Excellent 9.2
Pros: Everything and everyone. The housekeeping were extra pleasant
Cons: Being next to the hwy really was loud
Poor 1.0
Cons: We were billed 3 separate extra charges but we didn’t make any transactions. I Called the hotel staff when notified of charges but manager would not take my call. I stayed there the night of Dec 26 and arrived after ten. Restaurant was not opened
Excellent 9.6
Pros: Rooms were very comfortable, clean, TV works great.
Cons: The breakfast and staff were ok, however they were unable to properly take an order and serve 2 or 3 tables. That was a real mess what those guys did.
Mediocre 3.0
Pros: The staff
Cons: No free breakfast. For the price you pay a night there should be free breakfast. Bathroom could have been cleaner.
Excellent 9.0
Pros: Great hotel in a great location. Nice clean rooms . Nice workout facilities.
Excellent 10.0
Pros: It is in a very good location, clean, staff very friendly and helpful.
Cons: no
Excellent 10.0
Pros: clean, modern rooms. Nice pool. Easy access to amenities close by.
Excellent 10.0
Pros: The location
Cons: The small tv
Excellent 10.0
Pros: Hotel is located close to Sanford International Airport just off of I4, so it was convenient to stay there prior to catching our flight. The hotel is updated and clean, the staff was courteous and professional. There was an outdoor pool and hot tub.
Excellent 10.0
Pros: clean and friendly staff and bed was great
Excellent 10.0
Pros: Clean
Cons: Had to pay for parking
Good 6.0
Pros: The staff was professional and courteous.
Cons: The bed was not made well; the bathroom, while there was no odor,could have been cleaned better. I noticed a soda bottle behind the head of the bed and the ice in the refrigerator had melted. Had to do it myself.
Good 6.0
Cons: Had a musty smell
Good 7.0
Pros: clean, attractive room
Cons: Room 317 shower curtain rod was broken and drooped so curtain would not stay closed. Tub bottom was too concave.
Good 7.0
Pros: Very reasonably priced for a last minute reservation.
Cons: No complimentary breakfast or coffee in lobby
Good 7.0
Pros: The location of this hotel is great -- it's spitting distance to the interstate and convenient to restaurants and shopping.
Cons: The room was quite dusty, and could have used a bit of an update.
Good 7.0
Pros: Staff was excellent! Great room rates.
Cons: The hotel needs updating. The Courtyard sign on the side of the building needs lights replaced, rooms need updating and they need to pay for consistent pest control as most Florida hotels, especially the Marriott brand, do. Great staff though!
Good 7.0
Cons: There was a minor smell in the room could not identify it.
Okay 5.0
Pros: Convenient
Cons: No breakfast
Courtyard by Marriott Orlando Lake Mary/North - Lake Mary
Rated no. 5
8.8
Excellent 8.8
Based on 91 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
9.1
Overall
7.0
Overall 8.7 Excellent
Based on 120 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
9.1
Overall
7.0
Cleanliness
9.0
Comfort
8.8
Location
8.9
Services
8.5
Staff
9.1
Cleanliness
8.0
Comfort
4.0
Facilities
6.0
Location
8.0
Overall
4.0
Cleanliness
9.3
Comfort
9.5
Location
9.6
Services
9.1
Staff
9.7
Cleanliness
8.5
Comfort
8.7
Location
9.0
Services
8.3
Staff
9.1
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
8.9
Services
7.8
Staff
9.4

Excellent 10.0
Pros: Rooms were very clean,roomy. Staff was great to talk to. Megan and Carlos were excellent and friendly. Willing to assist with every need. Will be staying again on next trip to flordia.
Cons: Nothing everything was great.
Okay 5.0
Pros: very limited due to covid. the staff did their best. it was fresh.
Cons: the property was dated and did not meet my expectations for Marriott. The decor of the room was dark and depressing and the bathtub did not drain properly.
Poor 1.0
Pros: Desk clerk was helpful.
Cons: Room was dated and poorly renovated. Paintwork was sloppy. Old lowboy toilet. Shower valve did not shut off fully. Shower drain was slow. Room had a chemical smell maybe to cover up mildew odor? Phone did not work. No breakfast buffet-bag breakfast.
Excellent 9.0
Pros: Good, no breakfast due to covid
Good 7.0
Pros: It was very clean
Cons: Bathroom didn’t have any rags in it TV was a weird position to watch from the bed
Good 7.0
Pros: Altamonte Springs was perfect for our needs as we used to live there. The 2 bedroom penthouse was spacious and gave us the room and privacy we needed for 3 adults and a toddler. The stairs to 2nd and 3rd floors were tiring for me. We enjoyed the pool, too.
Cons: There was no cleaning of the room, but a vacuum was supplied on request. Instructions were to leave our garbage bag outside the door, but it was only picked up after we complained, most days it stayed there. Breakfast was minimal due to COVID, but they could have done more.
Excellent 9.0
Pros: I didn’t try the breakfast.
Cons: Toilets are a big deal for me. Seat was not secure, but not a deal breaker. It was clean and worked, which is sometimes not the case in hotels. A more conventional toilet that feels like home is kind of the gold standard.
Excellent 10.0
Pros: I liked the set up of the room. It was very private, spacious and comfortable.
Excellent 10.0
Pros: The receptionist was exceptionally courteous and helpful.
Cons: All my expectations were met by this hotel. They are great people and kept the Marriott standard.
Good 6.0
Pros: Reserved a King got 2 queens ok but.... no ice machines no fitness room .. good breakfast
Excellent 9.0
Pros: The room was spacious and the A/C Worked great!!!
Cons: Hot Water didn't last long
Poor 1.0
Pros: Customer service at the front desk
Cons: The hotel is an older building that may have been renovated a few years back.There were huge water stains & leaks on the ceiling; it smelled very damp and mold was evident. The mold smell was overbearing- there were cleanliness issues everywhere!
Excellent 10.0
Pros: We absolutely loved everything about this room.
Cons: Nothing at all.
Excellent 10.0
Pros: Very clean, spacious
Cons: Ran out of some items at breakfast on a Saturday before 9:30am. It was packed at that time.
Excellent 9.0
Pros: The location was good. Room was great and even though we did not use it the kitchen was a plus. Breakfast was great and staff was amazing kind and knowledgeable.
Excellent 9.0
Pros: Location was great. near Restaurants and freeway is great.
Cons: Bathrooms need update.
Excellent 10.0
Pros: Full kitchen/studio apt
Cons: Loves everything
Excellent 10.0
Pros: Very friendly staff. Breakfast surpassed my expectations. We had an issue with hot water and they fixed it right away (breaker was turned off). Bed was comfortable. The carpets looked nice and clean. The kitchen was well equipped. Will come back!
Cons: Being picky, bathroom could have use an upgrade but was clean and functional.
Excellent 8.0
Pros: Staff was great Room was clean
Cons: Bed was very hard Pillows are not good
Excellent 10.0
Pros: The free breakfast buffet included protiens (scrambles eggs, sausage, etc.), not just a bunch of carbs, yogurt or fruit.
Cons: The road construction around there is playing a little havoc with traffic. Just remember that you need to leave the hotel out the back entrance.
Residence Inn Orlando Altamonte Springs/Maitland - Altamonte Springs
Rated no. 6
8.7
Excellent 8.7
Based on 120 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.9
Facilities
9.1
Location
8.9
Overall
9.3
Overall 8.5 Excellent
Based on 385 reviews
Cleanliness
8.7
Comfort
8.9
Facilities
9.1
Location
8.9
Overall
9.3
Cleanliness
8.9
Comfort
9.1
Location
9.0
Services
8.7
Staff
8.7
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.4
Staff
8.7
Cleanliness
8.3
Comfort
8.4
Facilities
10.0
Location
9.1
Overall
9.0
Cleanliness
8.9
Comfort
9.2
Facilities
9.0
Location
9.1
Overall
9.6
Cleanliness
8.7
Comfort
8.6
Location
9.1
Services
8.5
Staff
8.6

Poor 1.0
Pros: Not much... please email me
Cons: They overcharged me.and lied about which card to use... I need at least a partial refund... they spoke poorly about booking.com Feel free to email me for details
Excellent 8.0
Pros: Friendly, helpful staff....clean room.
Cons: maybe, coffee available at breakfast...it ran out and I had to leave
Excellent 10.0
Pros: Clean room, nice set up.
Cons: No problems with any area
Excellent 8.0
Cons: The front desk wanting to charge for coffee in the morning was not acceptable.
Excellent 10.0
Pros: Great
Cons: Quite
Excellent 8.0
Pros: Appropriate
Cons: Danish
Mediocre 3.0
Pros: Hotel should tell guest they no longer have Ethernet in rooms
Cons: I called 3 days before arrival to confirm Ethernet connection in rooms. The staff confirmed and upon arrival no Ethernet was available. I lost a week of work because of this.
Poor 1.0
Pros: We didn't like anything
Cons: I did like anything about this hotel service was terrible I request the room get to clean up I. The morning for my return when I get back they didn't clean up I call then and what I get was a ugly Attitude and came to clean room with upset faces
Excellent 10.0
Pros: EVERYTHING!!!! Super GREAT!!!!! location! Staff were GREAT!!!
Cons: It would have been nice to have had a few more fruit options for breakfast (bananas, peaches, grapefruit and pears) or something of the sort.
Excellent 10.0
Pros: Everything! Very clean, spacious room! Best hotel experience we have had! Staff was amazing! We had a wonderful staycation over the holiday weekend. Relaxing salt water pool. Very nice breakfast. COVID safety rules were maintained and enforced.
Cons: No...amazing experience!
Excellent 10.0
Pros: Room layout. It’s very spacious and comfortable.
Cons: I’ll just recommend to have bread by itself available. I don’t eat meat so the sandwich offered wasn’t an option for me. I just had coffee and juice for breakfast.
Good 7.0
Pros: I was able to get coffee whenever I needed, the salt water pool was also a bonus!
Cons: probably location, being so close to the freeway you get a lot of noise from i4.
Excellent 10.0
Pros: Very clean
Cons: No free water
Excellent 10.0
Pros: The hotel is nice very clean and staff was so friendly and kind definitely I will come back. 100% recommended
Good 6.0
Pros: We love this hotel chain and stay whenever we can find availability. We love the rooms with two beds and a sofa bed as then we have enough room for our children in the same room.
Cons: There was TRASH everywhere. Many bins were heaped to overflowing with trash on the ground around the bin. The pool deck was awful. Empty food boxes and cups under pool chairs. Food scraps on the ground near the overflowing bin, attracting ants.
Excellent 8.0
Pros: It was clean and quiet
Cons: The night front desk staff, the guy was rude. I needed extra Pillows for the room and since he did not want to get up and get them he just told me that they don’t have access to get them because the housekeeping staff was already gone home.
Excellent 9.0
Pros: The location of the hotel was excellent! There is a CVS pharmacy almost adjacent to the property. The hotel staff was in what appeared to be a brief morning meeting but stopped to sing happy birthday to me! Very thoughtful! Room was clean, large and nice!
Cons: The hotel charged us 2x for coffee, but they agreed to fix it. My room assignment was very close to the elevator so I could hear everything, which wasn’t that bad. Because of COVID, we didn’t want to change rooms again. Phone didn’t w
Excellent 8.0
Pros: close proximity to airport. Clean room.
Cons: No one was at the front desk when I checked out (5ish AM). I just dropped my key on the counter and left.
Excellent 8.0
Cons: better breakfast options
Excellent 10.0
Pros: I appreciate that they offered individually packaged items for breakfast.
Good 7.0
Pros: Location and price.
Cons: This was by far the dirtiest Hyatt Place I stayed in. The shower grout was dirty and cracking. The mini fridge smelled like someone spilled beer in it and it was sticky.
Good 7.0
Pros: The location is great, and the night staff was friendly.
Cons: But management below average. No one wants to take responsibility for decision making. Fitness room was closed and I stayed at 2 other hotels and they were opened earlier in the week. Nobody seemed to know why theirs was still locked down from the guests,
Okay 5.0
Pros: Location was close to family and friends, restaurants and shopping.
Cons: No microwave, bed was firm, parking lot is extremely dark needs more lighting, tub was not clean, and my room was not vacuumed.
Okay 5.0
Pros: The size of the rooms and layout
Cons: The staff came into the room without knocking and even after seeing us did not excuse herself she just placed blanket in bed.
Excellent 10.0
Pros: This hotel is very close to I-4. I arrived in the middle of the night and the front door was adequately secured and monitored. The staff was very helpful and friendly. Food was available 24 hours. The room was clean and stocked with coffee and tea. Bed was comfortable and lots of space to stretch out.
Cons: The only thing that was not great was the TV. The picture was horrible. I wouldn't consider this a vacation hotel, but its great for a business trip or quick overnight stay.
Excellent 10.0
Pros: Room was gorgeous and the best best bed!
Excellent 10.0
Pros: Love the layout and amenities.
Hyatt Place Lake Mary-Orlando North - Lake Mary
Rated no. 7
8.5
Excellent 8.5
Based on 385 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
9.0
Location
8.8
Overall
8.7
Overall 8.5 Excellent
Based on 288 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
9.0
Location
8.8
Overall
8.7
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.5
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.7
Staff
9.1
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
9.0
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.5
Cleanliness
8.8
Comfort
8.3
Location
8.8
Services
8.6
Staff
9.1
Cleanliness
8.6
Comfort
8.8
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.7
Comfort
8.6
Facilities
9.0
Location
8.7
Overall
8.0
Cleanliness
8.8
Comfort
8.0
Location
8.3
Services
7.8
Staff
9.4

Excellent 8.0
Pros: Liked the staff. And great location close everything.
Cons: No power vent for bathroom
Okay 4.0
Cons: I paid a higher price for 2 queen beds. The beds had full mattresses that were 53" wide. Queens are 60". The manager denied it. They also allowed a sports team to have a buffet dinner in the lobby with no masks. 50+ people equals super spreader event!
Good 7.0
Cons: Room temperature could have been better. We had to keep turning down the air
Excellent 10.0
Pros: I enjoy the staff. They are cheerful, helpful and will accommodate my needs.
Cons: I neglected to add the food ticket when I booked the room.
Excellent 10.0
Pros: Staff was great
Cons: No
Good 7.0
Pros: Location
Cons: Charges for everything...water, breakfast,etc Nosey, many kids running around every where, on the grounds, loud at the pool
Excellent 10.0
Pros: Clean and loved hot tub in room
Good 6.0
Pros: The internet was down the first day and I had to cut my trip short by one day. It took me two hours to find a solution and get a one day refund.
Mediocre 2.0
Pros: The location
Cons: It’s not like cigarette smoke in the hallway and in the room. We did not get our room clean and or a change of towels all that we asked several times we had to end up going down late the second night to get some. Loud guests baseball tournament
Good 6.0
Pros: Clean and safe. Well lit close parking. Not too many sketchy people.
Cons: I’ve had repeated problems with general unhelpful and rudeness from the older gentleman who works evenings at the front desk. More than one visit. However, the girl who comes on at midnight has always been super helpful and friendly. Love her
Excellent 10.0
Pros: Location and Staff
Cons: I’ve been there a week now and they still haven’t changed my bedding
Excellent 9.0
Pros: Not bothered
Cons: Nope
Excellent 8.0
Pros: I liked the location and friendliness of the staff.
Okay 4.0
Cons: Air conditioner broke at 10:00 pm Staff tried to fix it but it never cooled down. The toilet broke during the night. Didn’t even bother to tell them. Had to get some rest. Told them on the way out the next morning.
Excellent 10.0
Pros: everything excellent
Cons: cannot complain everything is awesome
Mediocre 3.0
Pros: The staff
Cons: Guest in other room played loud music late into the night.
Okay 5.0
Cons: Dated and worn. Old hotel smell.
Excellent 10.0
Pros: Very clean and organized
Excellent 9.0
Pros: Staff was amazing.
Excellent 10.0
Pros: Free water bottles, Great TV experience. Every thing brand new
Excellent 10.0
Pros: Welcoming Staff
Good 6.0
Pros: The location is convenient to most places in Lake Mary. Quiet neighborhood setting.
Cons: There is no free breakfast. Breakfast is about $10.95. Free coffee in the room. When asked about getting coffee in the lobby, was told it was $10.95, also, because it only went with the breakfast. Most hotels at least leave out coffee for their guests
Okay 4.0
Pros: Location near my destination
Cons: Listed as having breakfast with room. Found out it was not. Additionally, it was $11.
Okay 5.0
Cons: I was not assigned the room I paid for
Okay 4.0
Pros: Very clean
Cons: You NEED to include breakfast at your high price, not charge $10.95 extra. Hampton Inn just as nice and breakfast is included.
Okay 4.0
Pros: The room was comfortable and clean.
Cons: The staff were very loud and disturbing, especially the housekeeping staff. The management team played loud hip-hop/rap music in the public areas of the hotel (foyer, patio, restaurant, patio, etc.) That music is inappropriate for any hotel.
Good 7.0
Pros: Location and accessibility was good. Room was reasonably nice, not anything extraordinary. Hotel was fairly full, and being a Saturday night, noise settled down fairly well by 11:00 or so pm. Room A/C was very good.
Cons: As mentioned room was reasonable, but the two beds were "standard doubles", rather than "queen" sizes. Very unusual we thought for this level of hotel. Also, I'm very tired of k-cup type coffee makers. I think they make very mediocre coffee, at best.
Good 7.0
Pros: Clean lovely location
Cons: Wifi did not work in rooms. Staff did not attempt to help fix it. Was told o was wrong but would not check the room
Good 6.0
Pros: The staff was friendly and courteous.
Cons: The Jacuzzi did not work the entire time we were there. It did not appear that anyone was trying to repair it.
Good 7.0
Cons: My family had a very early flight the next morning and music was quite loud until very late.
Okay 5.7
Pros: The location was good and near the airport
Cons: The room was not comfortable and it's really in need of upgrading. There was rust inside the shower area and beds were really uncomfortable
Good 6.0
Pros: Comfortable beds
Cons: Starting to get a little run down,the bedspread didn't seem clean. The pool was closed for the day for a private party,a disappointment for me considering that I chose this hotel for the pool.The room smelled strongly of deodorizer.
Excellent 9.4
Pros: The hotel was in a great location and inexpensive. My room was clean, roomy, and smelled fresh... loved the bathtub.
Cons: I reserved a king bed but when I arrived, I was placed in a room with 2 queen beds. I called the front desk and was informed that the hotel was just renovated and doesn't have king beds anymore. Staff was nice and apologetic but it would have been nice to know in advance. Also, my room was right next to the ice machine which was loud. I heard it drop ice all night.
Good 6.0
Pros: It is close to my family and friends.
Cons: Checkin was at 4pm I arrived at 6am Showed up at hotel the second time at 3:55pm room still not ready.. Got into my room at 4:24pm no jetted tub as I had requested..
Excellent 10.0
Pros: Rooms & grounds were clean & beautiful!!! Pool & fitness center are well-maintained! I highly recommend this hotel!!
Excellent 10.0
Pros: Loved it! Thx for a great experience!
Hilton Garden Inn Lake Mary - Lake Mary
Rated no. 8
8.5
Excellent 8.5
Based on 288 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
7.5
Location
8.8
Overall
7.5
Overall 8.4 Excellent
Based on 1,059 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
7.5
Location
8.8
Overall
7.5
Cleanliness
6.0
Comfort
6.6
Facilities
6.6
Location
8.6
Overall
6.6
Cleanliness
8.5
Comfort
8.4
Location
8.8
Services
8.4
Staff
8.3
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.7
Staff
8.7
Cleanliness
8.5
Comfort
8.7
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Facilities
8.6
Location
8.7
Overall
8.6
Cleanliness
8.3
Comfort
8.2
Location
8.6
Services
8.1
Staff
8.4

Excellent 10.0
Pros: Very clean and comfortable
Cons: Nothing
Excellent 8.0
Pros: Location was good, very clean, comftible bed, good price
Cons: The breakfast finish to earlier
Mediocre 2.0
Pros: Not much.
Cons: Front desk staff in dirty stained clothes, piles of sand trailing down stairs, was booked on third floor at far end of hotel - next to the non-working elevator, holes and scuffs on walls, mystery stains in bathroom., Breakfast was a joke. Do not recommend
Okay 4.0
Pros: It’s was a nice room
Cons: Front desk took too long , the breakfast wasn’t good the tv kept acting up WiFi wasn’t working
Excellent 10.0
Pros: everything was great
Cons: nothing
Excellent 8.0
Pros: Only a bag breakfast was offered due to Covid.
Cons: Testing the fire alarm in the middle of the night.
Mediocre 3.0
Pros: No breakfast just snacks.
Cons: We were in handicap room. The ice machine was broke. Elevators were not working. Staff was a little edgy. No assistance for anything. I needed a luggage cart...was told to go find one. I had a person with walker with me. Thought they would have been a little more compassionate. Enjoyed staying at the La Quinta near Sanibel. That's why we chose this one. We were there for a event
Excellent 10.0
Pros: Very clean and in a great location
Excellent 10.0
Pros: Very well maintained.
Excellent 9.0
Pros: location and price was good.
Cons: no
Good 7.0
Pros: Great room nice layout, good shower, bed OK.
Cons: They play games with the AC settings, we had (2) rooms we both like it cold, had thermostat set at lowest 65... AC would run then turn off well before getting to 65, this is why I gave low marks... If I want it cold, let me, don't play games
Excellent 10.0
Pros: Front desk staff. House keepers were friendly. Quiet.
Cons: Not anything I can think of that I really disliked.
Good 7.0
Pros: Price
Cons: Breakfast not to my liking.
Good 7.0
Pros: It was a good stay
Excellent 10.0
Pros: The room was very spacious
Cons: No
Excellent 10.0
Pros: Was very clean
Cons: One of the ladies at the front desk was very rude and not friendly at all
Okay 5.0
Cons: When I enquired I asked for a hotel shuttle to the Sanford Airport. We were our in the middle of no where, it really sucked. We had been dropped of by a friend. I felt totally duped and made a fool of.
Excellent 9.0
Pros: checking fast
Cons: No breakfast and no swimming
Excellent 9.0
Pros: Clean, comfortable rooms. Courteous staff. One of the best values among hotels in Lake Mary.
Excellent 9.0
Pros: Room rates are a good value. Staff is very helpful. Good security. Mask policy enforced. Basic breakfast due to COVID.
Excellent 9.0
Pros:  
Cons:  
Good 7.0
Pros: Close to my business meetings
Cons: Baseball tournament and kids running halls loud noises until 11:00 PM and I had to open my door to address it. Young kids 10 - 12 yrs old 4 or 5 kids just slamming doors and loud talking
Excellent 10.0
Pros: The location was perfect. We had an early morning flight and were able to get to the airport quickly.
Okay 4.0
Pros: Location
Cons: Dirty, smelly
Good 6.0
Pros: Location
Cons: Ants in bathroom .
Poor 1.0
Pros: ROACHES
Cons: ROACHES ROACHES ROACHES
Good 6.0
Pros: They have a fitness center and jacuzzi, although its extremely over chlorinated.
Cons: Pool is not heated, it is like going into ice cubes. Pet rooms do not have the same plush beds as upstairs. The AC has major issues and loud sounds. Staff in evening is unattentive.
Okay 5.0
Cons: Walls were thin and you can hear everything.
Okay 4.0
Pros: Location of the hotel.
Cons: no breakfast just a bad due to covid. Also the carpet was wet from ac dripping.. nice remodel
Okay 5.0
Pros: Very clean and comfy
Cons: upon check in AC was off and room was extremely hot. I even had it lowered to 60 and temperature stayes at 74 degrees. Entire stay was extremely hot in room. Very disappointed 😞
Good 6.0
Pros: Ac problem
Okay 4.0
Pros: It was in a quiet area but was not easy to find.
Cons: They had customers renting rooms with pets Large dogs and a older couple with 3 smaller dogs which upsets my allergies for I'm allergic
Good 7.0
Pros: The king deluxe rooms are really nice.
Cons: The pool is still closed. It would be nice to actually be able to sit by the pool even if you can’t swim in it. Most other hotels allow their guests to practice social distancing by the pool. Stop being lazy and disinfect the chairs in your spare t
Okay 4.0
Pros: The bathroom was gorgeous.
Cons: The concession was extremely expensive.
Good 7.0
Pros: Clean, modern, comfy bed, breakfast
Cons: Pool was cold. Hot tub closes early. Further from airport than expected.
Good 7.4
Pros: Spacious king size room. Friendly front desk staff. Nice lobby area. Nice pool area. Large workout room.
Cons: Broken door handle. A cleaner was next door and helped us figure out how to get into our room. After that his cleaning cart was parked in front of our door and was kind of blocking our way in and out for a good hour or so. Coffee stain on the bedspread.
Good 7.4
Pros: The size of the room is large and clean.
Cons: I didn't like the fact that there was no refrigerator and microwave.
Excellent 8.8
Pros: Rooms were clean and operational.
Cons: Close to Interstate 4, traffic noise was there though not overly bothersome. Breakfast was ordinary - I overdid on waffles because they were the only attractive choice. Few nearby choices for lunch and dinner.
La Quinta Inn & Suites by Wyndham Orlando Lake Mary - Lake Mary
Rated no. 9
8.4
Excellent 8.4
Based on 1,059 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
7.6
Location
8.9
Overall
8.1
Overall 8.3 Excellent
Based on 307 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
7.6
Location
8.9
Overall
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
7.3
Location
10.0
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Location
9.0
Services
8.4
Staff
8.7
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.5
Staff
8.6
Cleanliness
8.9
Comfort
9.1
Location
8.9
Services
8.4
Staff
9.3
Cleanliness
8.3
Comfort
8.4
Facilities
9.0
Location
8.7
Overall
9.0
Cleanliness
8.7
Comfort
8.7
Location
8.8
Services
8.3
Staff
8.8

Excellent 10.0
Cons: They definitely need new mattresses and painting in the bathroom some of the paint was peeling off. However it was very clean I enjoyed having a restaurant right on site everyone was very friendly.
Excellent 10.0
Pros: very goodbeatifull stqay
Good 6.0
Pros: The location
Cons: Beds are too small
Excellent 10.0
Pros: Clean. Friendly. Professional
Good 7.0
Pros: Pool was open, staff was friendly.
Cons: Although I didn't mind not having my room cleaned daily, I wish the consumables would have been replenished (coffee, cups). There was no place to deposit trash from my room.
Excellent 8.0
Pros: I read poor reviews from recent stays after I booked, so I was worried. However, I did not experience anything bad. My room was clean, staff was friendly. Covid messed up some perks, but it wasn't too bad. I was happy with our stay.
Cons: Only negative was it was out dated and high priced in comparison to local hotels.
Good 6.0
Cons: The facilities particularly the bathroom was old and not well maintained.
Poor 1.0
Pros: Location
Cons: First room we were put into 307 had a whole in the tub Omaha steakhouse menu absolutely ridiculous for the changes in the price to still be the same cacarpet in lobby steel stain and soil from last visit I remember this hotel being almost five star hotel
Excellent 8.0
Pros: good location; great staff
Cons: room 420 was moldy; its bathroom needs more ventilation
Excellent 10.0
Pros: Clean and quiet.
Cons: I did not know there was no daily housekeeping service. It wasn't a big deal, they front desk was accommodating and I got extra coffee for the morning.
Excellent 10.0
Pros: Everything was what you except from an Embassy Suites. They are wonder, staff is always helpful and friendly. Even in a pandemic. The room was clean, the beds were comfortable, so much so it was hard to want to get up and go.
Cons: This really was Embassy's fault, this is actually on the county/city. The road that the entrance to the hotel is on is under construction and the main entrance was closed. And of course Google didn't update the information to help.
Good 7.0
Pros: Breakfast
Cons: Pool shower was messy
Excellent 10.0
Pros: Great breakfast
Excellent 10.0
Pros: The rooms were clean and they were cleaned every day. The staff were very friendly and helpful
Cons: I didn't like the food at the restaurant nor did anyone else we spoke to. And I wish they had airport shuttle
Excellent 9.0
Pros: The location and amenities. Great location, central to shopping district, movie theaters and Crane Roost park. The hotel is beautiful, great location! Crane Roost Park was fantastic!
Cons: The furnishings were very outdated . The room decor looked like it was from the 90's. Nice hotel, but needs to be updated badly.
Excellent 8.0
Pros: Convenient location.
Cons: Could you an update / refresh.
Poor 1.0
Pros: Room has bugs & ants and hotel is very old.. I will never go back to this hotel again. I had to check right away .
Okay 4.0
Cons: the fact that it is 4 days after my daughter checked out and I still have not been issued the promised credit for the 2 nights my daughter did not stay
Excellent 10.0
Pros: Clean and comfortable room. Friendly staff. Great location.
Cons: Nope.
Excellent 10.0
Pros: The environment, the breakfast, the employees, and the room itself. The view was very cool from my room.
Cons: I liked it so much there was nothing not to like.
Good 6.0
Pros: Convenience of location
Cons: Felt old ... color scheme ... bed ... decor
Good 6.0
Pros: The location was perfect. We always love the hot breakfast which is included with the night's stay!
Cons: We booked a double room. When we arrived they only had king beds. Our first room had a huge conference table in the living area (instead of a couch/sofa bed.) We had to go back downstairs and wait while they "found" a new room ...
Excellent 9.4
Pros: Very comfortable with great food and a great location right next to a beautiful park.
Cons: They seemed to be having so issues with water in the hotel. Many area were roped off with fans and the staff wasn’t as nice as other stays
Good 7.0
Pros: I enjoyed the complementary beverages at evening. The hotel room shower was a disappointment as the water flow from the shower fixture head was very light and not much of a flowing spray. The refrigerator was a necessary item and also the microwave.
Cons: The inclusive breakfast was welcome and the cook to order omlet was filling to the stomach.Thanks to the chef
Good 6.0
Pros: I liked the free alcohol and how comfy and Big the room was
Cons: The housekeeper asked when we were leaving so she could clean the room I found that very rude because I had no intention of leaving until checkout time. She stood outside our door for 20 minutes felt very uncomfortable walking in and out. The TV if you go past channel 20 it will turn off and you'll have to reset and it did this five times to us it was very annoying. Ausel first suggestion at the drinking station you should have a list of fruity drinks instead of just having to say your own like the other embassies do same for the breakfast there should be a list of omelettes
Mediocre 3.0
Pros: location
Cons: rooms were below par. staff was friendly and helpful!
Good 7.0
Pros: Friendly and helpful staff. Cooked to order breakfast and evening cocktail hour. Complimentary newspaper. Comfortable bed. Relatively quiet area. Safe area around a shopping area. Free parking. No resort fees.
Cons: The hotel is a bit dated, but clean. A 45 minute commute to the resort areas, but no resort fees. 3/19/2017 F.R. Seven Hills, OH
Poor 1.0
Pros: It was located exactly where we needed to be. The room revive from the on location Omaha Steakhouse was really good (but expensive).
Cons: The hotel claims to be "pet friendly" but that was far from the case. The room was disgusting. The shower head was broken and falling out from the wall. The chair in the room had a pee stain on it. You can hear everything going on outside your room.
Good 7.0
Pros: The front desk staff was friendly and very helpful. The location was very good. It has grocery store, a mall, a park, a movie theatre and restaurants within a short distance. Most within a short walk.
Cons: Compared to our prior experience at the Embassy Suites at West Palm Beach airport, this location was a disappointment. The breakfast and evening reception was of a lower quality. There was some noise in the room because of the courtyard hotel layout.
Poor 1.0
Cons: Air conditioning did not work well , would never stay there again.
Okay 5.0
Pros: The size of the room is large, spacious and the very tall ceilings in the bedroom was a treat.
Cons: Sink falling off the wall, held up by pipes, siliconed back up numerous times. The grungy showerhead. The bathroom was an accident waiting to happen. The staff was hard to understand. The location is difficult to get in/out. Surprisingly disappointed.
Excellent 10.0
Pros: Happy hour - although food could have been better but the breakfast buffet was fantastic
Cons: The fact that the walk around the lake was closed, one of the reasons I picked this hotel was fora nice walk inthemorning
Good 6.8
Pros: Rooms all have separate bedroom with a door, which is good for kids that need their own room to sleep well, like small kids in a crib. Pretty good included breakfast. Large atrium, lobby area with some fountains and seating, which my 2.5 year old son enjoyed. Clean rooms, comfy bed.
Cons: Kind of a bunch of mostly small issues for us, but added up to being a bit annoying. A/C made a jarringly loud bang every 30 minutes or so, but I'm a sound sleeper. Low ceiling in shower (no prob for me, I'm 5'4, but shower head is only about 5'6 above floor), and no bath tub, which is better for young kids than a shower. Multiple issues with the front desk in getting the booking right - twice my room keys stopped working because they thought I should have checked out already. Unusable WiFi (do not stay here if you are counting on their complimentary WiFi to do any work) and a bad cell reception for using your data instead. And all the cords connecting the TV were completely unhooked when we arrived (but I knew how to hook it back up). And there was a sketchy thumb drive left in the room. Preferred my last stay at the Hampton Inn that's a bit cheaper and literally 2 minutes away.
Excellent 8.2
Pros: The front desk staff were so friendly and helpful. Out first night the a/c was broken and we had to move to another room. There was no hassle to make the change and they were very quick to make the adjustment, new room, and a nice credit to the restaurant on site. Very nice and we thank you. Pet friendly makes this location so much more attractive since our pet is family too. The breakfast is really outstanding. We enjoyed our stay... thank you.
Excellent 9.4
Pros: Fabulous breakfast ... even custom cooking was quick and delicious. Free happy hour. Walking distance to parks, lake, and stores.
Cons: Location is kind of hidden.
Excellent 10.0
Pros: From the moment we walked in the door, we felt welcome and comfortable. The made to order breakfast included in the stay was delicious and extensive. The staff was helpful and friendly. Can't say enough! Will definitely return when we visit the area.
Excellent 8.0
Pros: Check in was quick and friendly. Room cleanliness was excellent. No complaints. I would visit again.
Okay 5.4
Pros: This location is next to a lake/park with a walking trail. Nice morning walks.
Cons: It took the maids too long to get to our room. We were gone all day and come back around 4, and our room still had not been cleaned. His happened twice in two stays.
Embassy Suites by Hilton Orlando North - Altamonte Springs
Rated no. 10
8.3
Excellent 8.3
Based on 307 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
8.7
Overall
6.0
Overall 8.2 Excellent
Based on 261 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
8.7
Overall
6.0
Cleanliness
8.5
Comfort
8.0
Location
8.5
Services
8.3
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.8
Comfort
9.0
Location
8.6
Services
8.5
Staff
9.0
Cleanliness
8.3
Comfort
8.8
Location
8.6
Services
8.4
Staff
9.1
Cleanliness
8.7
Comfort
8.7
Facilities
6.0
Location
8.8
Overall
6.0
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.5
Staff
8.8

Excellent 10.0
Pros: Staff is super friendly, the hotel itself was amazing, super super clean, love being able to cook as the room has a kitchen plus gas grills at the pool
Poor 1.0
Pros: Nothing
Cons: Being put in a handicapped room
Excellent 9.0
Pros: Very Clean place
Cons: When we checked in nobody asked about a pet until we checked out. We were then told there is a pet fee.
Excellent 8.0
Pros: Layout and space
Cons: Shirt time
Excellent 10.0
Pros: The fridge, stove
Cons: Not ant all. Everything was great
Excellent 10.0
Pros: Staff was friendly and welcoming. The rooms were clean, large, and had a stove, fridge, and freezer, and the pool was open!
Mediocre 3.0
Pros: The exercise room.
Cons: I didn't appreciate the fact that this hotel was not listed as an extended stay facility/rooming house. I will NOT book Candlewood Suites again.
Poor 1.0
Pros: It is nothing but issues since day one. Someone came into our room when we called the front desk the next day the manager was threatening to kick us out and we booked another room and hair conditioner work it wouldn't change her room at all
Cons: Read the above statement and then make matters worse when we switch rooms again after that they accused us smoking in the room and told us we couldn't stay there anymore because they wouldn't help us and it was dirty
Mediocre 2.0
Pros: Location was the best part. But other than that nothing. The Hotel doesn’t adhere to CDC guidelines. We stayed in many hotels across the states and this is the only one we came across that doesn’t protect against the pandemic. Nuts!
Cons: During this pandemic, some of the hotel staff opted not to wear a mask. Customers for the most part didn’t either. No sanitizer stations anywhere. Not enough social distancing reminders around. Hotel sticks you next to pet owners so you’ll h
Excellent 10.0
Pros: The front desk staff were friendly and helpful.
Excellent 10.0
Pros: Hotel was so clean. Everyone was very sweet. Noy sure why this hotel is 2.5 stars. Should be a 5 star hotel. I loved it. My daughter went to visit me with family and ended up booking a suite and was also absolutely beautiful
Cons: nothing at all
Mediocre 3.0
Pros: The room was dirty and I was very disappointed. Also the conditioner dispenser and hairdryer handle were both broken. It was very dark and depressing.
Excellent 10.0
Pros: Hotel was 2.5 stars. Should be a 4 star
Cons: Nope
Excellent 10.0
Pros: Modern decor. Super clean. Comfortable bed. Nice kitchenette. Convenient location.
Cons: Nothing
Excellent 8.0
Pros: Nice hotel, great value.
Cons: Everything was good with the exception of the location of the room. The hotel is located right next to the interstate, which was very noisy.
Excellent 10.0
Pros: my new favorite
Cons: no
Excellent 10.0
Pros: Clean hotel. Friendly staff. Right where I needed to be
Cons: Everything was great
Okay 4.0
Pros: it was close to airport
Cons: too many things to list. A bit dirty, didnt feel like a place that was safe. Lots of rowdy folks lugging coolers full of beer
Poor 1.0
Cons: The room was on second floor next to I-4 and even with est plugs could hear noise. Also high humidity in room and showed signs of a prior water leak as well as a huge palmetto roach in bathroom.
Okay 5.0
Pros: Location
Cons: The room always smells like mildew. Needed an air freshener... I asked for one and was never given one.
Good 6.0
Pros: Ammenities
Cons: Elevator was not working
Good 7.0
Pros: Location and cleanliness
Cons: After I was given my receipt I thought about using my AARP discount and receptionist would not change my bill total. And I was not asked if I had any thing that would give me a discount.
Poor 1.0
Pros: Close to airport and neat.
Cons: Booked online for 2 queen but got only 1 queen bed.
Okay 4.0
Pros: The location was a 15 minute drive to the Orlando/Sanford airport. A refrigerator and microwave were in the room.
Cons: The lobby was old and small......not a very pleasant place to check in. The air conditioner in the room was noisy and kept us up most of the night because it seemed to go on and off about every 5 minutes.
Good 6.0
Pros: The attention was fairly good and so the room..
Cons: Room is not spacious for the standard
Okay 5.0
Pros: New
Cons: Sound from the freeway was very loud; the hotel is new, but the quality of the place will most certainly deteriorate very quickly because materials used (carpets, flooring, etc.) were very cheap.
Mediocre 2.0
Pros: Free parking. It was located in an out of the way place, but in a pretty area. I enjoyed my morning walk.
Cons: Our room and the hall smelled funny. Don't know if it was mold or a chemical smell. My husband had a reaction to it and had respiratory problems from that point on during our vacation.
Okay 4.0
Pros: Availability for trip
Cons: Bed
Mediocre 3.0
Cons: Reserved one bedroom smoking suite..went to room and it was a studio. Called desk and they had no 1 brdrm suites available
Good 7.4
Pros: Very welcoming staff. Great rate.
Cons: I got in too late to switch rooms to the other side of the hotel. My room was facing the freeway and it was extremely noisy.
Excellent 10.0
Pros: The Manager Mr. Rashid Alloui was very helpful, kind, professional - all the staff is great! The rooms are clean, comfortable. It's my place of choice while in the Lake Mary area.
Candlewood Suites Lake Mary - Lake Mary
Rated no. 11
8.2
Excellent 8.2
Based on 261 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.1
Facilities
8.2
Food
10.0
Location
8.2
Overall 7.9 Good
Based on 949 reviews
Cleanliness
8.0
Comfort
8.1
Facilities
8.2
Food
10.0
Location
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
7.5
Location
9.0
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.8
Comfort
7.8
Location
8.1
Services
7.8
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
8.7
Comfort
8.2
Facilities
8.3
Food
10.0
Location
8.9
Cleanliness
8.1
Comfort
8.1
Location
8.3
Services
7.9
Staff
8.4
Cleanliness
7.9
Comfort
8.0
Location
7.6
Services
7.7
Staff
7.9
Cleanliness
8.1
Comfort
8.3
Facilities
8.6
Location
8.5
Overall
8.7
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
8.3
Staff
8.6

Excellent 10.0
Pros: Great service. Good location.
Good 6.0
Cons: Breakfast was not available. Only had coffee.
Excellent 10.0
Pros: Nice service. Quick check in. Location.
Excellent 9.0
Pros: That I could pay cash
Cons: There was a roach in my room
Mediocre 2.0
Pros: None, they did not clean my room due to COVID-19
Cons: None
Good 7.0
Pros: Nice staff, clean room, quite location
Cons: the room was very cold when we arrived. It was cold that day outside but the temperature at the room was set very low. Freezing.
Excellent 10.0
Pros: Great location. Quiet setting. The TV and WiFi were good.
Okay 5.0
Pros: The location was great, 30 mins from airport, shopping mall is less than 3 mins away..very centralize To all the shopping areas n restaurant..it was very quiet and parking is free..
Cons: My shower facet was dripping the whole stay, room had a lot of ants in the carpeted area..i had to keep my luggage on the desk so they didn’t get into me n my daughters clothes.
Mediocre 2.0
Cons: It's supposed to be a 3 stars hotel and it looks like a 1 star motel. Dirty, roaches in bathroom, super noisy, and a deep smell to marijuana on the floor. Very disappointed.
Mediocre 3.0
Pros: Well I loved the location,close by interstate ,I loved that it has a kitchen,staff was nice...
Cons: Ok,doing the night the refrigerator made a lot of noise,and the air condition was knocking,couldn't get much sleep,and had to get up EARLY...WAS TRYING TO CATCH SOMEONE ON MY WAY IN AND OUT..BUT I DIDNT...SO I JUST SAID.I DONT THINK IM COMING BACK..THANKS
Okay 4.0
Pros: Staff was very friendly.
Cons: Needs upgrading.
Okay 5.0
Pros: The location was convenient to everything.
Cons: My room. The refrigerator handle was loose. It was obvious that someone had been punching the front of the refrigerator as it was dented in numerous areas. The caulking was loose in the bathroom area & the pillows were lumpy & uncomfortable.
Excellent 10.0
Pros: no problems - room was ready clean set-up no problems
Cons: the gym was closed - did not like the breakfast - not hotels problem it has to do with covid 19.
Excellent 10.0
Cons: They take 50.00 dollars deposit without letting you know, and then they take for ver yo hey your money refund
Good 6.0
Cons: Room was musty smelling and dingy.
Mediocre 2.0
Pros: Toilet backed up and the staff was terrible
Poor 1.0
Cons: There was black mold present on the walls of the room. I reported the issue to the front desk.
Mediocre 3.0
Cons: The room had a terrible smell. I was also told it was non smoking but it smelled like smoke on the floor I stayed on I was very disappointed in both those things. It was not worth the money spent and made me glad I was only staying one night
Okay 5.0
Pros: Location to my work
Cons: Room was old and delapated
Poor 1.0
Pros: Good location in Altamonte Springs
Cons: What I did not like about this hotel was 1st the elevators were out of order. 2nd the air condition in the hallways were broken so it made it very hot in the building and the smell of the dirty carpet was so loud! Lastly my hotel room had roaches.
Excellent 9.0
Pros: It was close to the springs and a reasonable price. The elevator wasn’t working when we arrived and they accommodated us on the first floor.
Cons: The microwave and the hair dryer didn’t work.
Excellent 10.0
Pros: Location & cleanliness
Poor 1.0
Pros: Leaving
Cons: Trash everywhere inside and out, dust all over the room, homeless people roaming the parking lot, room was right next to the highway VERY LOUD. We stayed for 45 minutes until we gave up. The place is a dump, my girlfriend didnt feel safe.
Poor 1.0
Pros: Nothing
Cons: It smelled and my room was right by a major highway
Okay 4.0
Pros: It's was quite and friendly people.
Cons: Hair was in the Bathtub, Around the toilet, towels and also in the bed . I told management they re clean my room and gave me clean towels.
Good 7.0
Pros: The staff made the hotel home away from home, they were friendly; start from the front desk all the way down to maintenance. I will always come back. In fact I am ready to book my July there. Thank you for your service.
Cons: To be honest. The rooms I stayed in the carpets or smells (where ever it’s coming from). Can we also try to put some alternative channels on the rooms, not everyone watches MTV. I am a black male and I would love to see BET or TV1 sometime.
Excellent 9.0
Pros: It was clean, easy to get to. Everything was in good working order.
Cons: Could have used a fourth pillow or bigger pillows.
Poor 1.0
Cons: Dirty and disgusting, bugs everywhere.
Excellent 9.0
Pros: It was quiet
Cons: Room felt out of date and the breakfast was lacking. There were no cereals and no hot food items
Excellent 9.0
Pros: Good value hotel in Altamonte Springs
Excellent 10.0
Pros: The hotel was in a nice location and it was very clean
Good 6.0
Cons: Needs to be updated.
Excellent 9.0
Pros: Clean, comfortable rooms. Reasonable breakfast.
Poor 1.0
Pros: nothing
Cons: My hotel room door was able to be unlocked without a key for TWO nights. very unsafe!!!!!!! Anything could have happened with me and my 4 year old being in the room. Manager didnt compensate me a free night, a refund or NOTHING
Mediocre 3.0
Cons: Hotel was in bad need of maintenance and update. Decor was dated, Walls and ceiling had peeling paint, door did not lock properly, bed was sagging in the middle, heater did not work well, room was generally musty and old looking. And right next to I-4
Good 6.0
Pros: The evening sovi
Cons: The hall way constantly smelled of pot even after notifying the front desk
Okay 4.0
Pros: The room was beautiful, very clean tastefully decorated.
Cons: It is right by I 4 and I had the traffic noise from I for keeping me awake all night long
Okay 4.0
Pros: The staff was excellent. My room was clean.
Cons: The room was very old and the lobby was very dismal.
Good 6.0
Pros: The Location was 1mile from meeting
Cons: Warn
Good 7.0
Pros: Friendly staff and well maintained.
Cons: Looks like it's due for an upgrade. Room furnishings are a little dated and there are no USB ports. Window unit a bit noisy for me, but that's because I'm used to central air.
Okay 5.0
Pros: Breakfast
Cons: Had a roach in the bed, staff at front desk was not welcoming or friendly. Did even look like she worked there.
Good 7.7
Pros: Ok
Cons: Options
Good 7.0
Pros: It is convenient and has breakfast
Cons: There was a constant smell of weed in the hallways.
Poor 1.0
Pros: Nothing a miserable dirty & noisy stay with no sleep and they refused to refund our money.
Cons: Room had spider webs, the floor was dirty &highway noise so no sleep. 2nd room was noisy air conditioner leak from upper floor and loud refrigerator&they never cleaned room&staff watching tv on hispanic channel, They promised to fix problems and never did
Good 6.0
Pros: Front desk staff
Cons: In need of a makeover. Funny smell
Excellent 10.0
Excellent 10.0
Excellent 8.5
Pros: Breakfast Friendliness of staff
Cons: Carpet was dirty in room
Excellent 10.0
Pros: Exceeded expectations, such a value, room was quiet, a/c cooled the room better than a Ritz. Free wifi & parking. Added pleasant surprise was Free full breakfast every day.
Good 7.4
Pros: Location. It was close to my meeting location.
Cons: The bathroom shower had low water pressure
Excellent 8.8
Pros: Attractive suite with kitchenette located close to major attractions and walking distance from a mall. Hot breakfast bar was well stocked.
Cons: Construction nearby was unsightly.
Excellent 10.0
Pros: Had everything I needed
Cons: nothing
Excellent 8.2
Pros: Clean room. Friendly staff. Close to all the activities we wanted to do.
Cons: Front door of rooms to hallways are not very sound proof. Noisy.
Good 7.4
Pros: The front desk person was excellent, she accommodated my room request with a smile. The room was clean, carpet needs updating. Bed was comfortable. nice to have free WiFi. Breakfast was typical for most hotels ; well stocked
Cons: Needs a new carpet or change entire room to wood . There needs to be a bedside table on both side of the bed, there was only one on the Left. Would have liked more silverware as used one set that night and did not have one for am. Would have liked full pillows rather than the half pillows given
Good 7.7
Pros: Location right off of I-4 but slightly down the road away from the other motels. Great Wi-Fi reception Nice work table for computer. Breakfast, with some hot-entrees, was slightly above average for the motel room rates. Canadian ham was very nice.
Cons: Over-all, the motel showed a little aging, but no glaring sore-points. Breakfast area was very tiny and cramped. Only has elbow-to-elbow seating at tables for 16-people. Most people have to bring food back to room. Would have liked bananas & whole-wheat bread as breakfast selections. Scrambled eggs were somewhat "iffy". No Ethernet port at work table.
Excellent 8.2
Pros: Comfortable and clean, Good breakfast. Good value for money
Cons: Had a leaky Faucet in the bathroom which was not repaired after mentioning it to the front desk on 3 different days.
Excellent 8.2
Pros: Room was clean, staff was friendly.
Cons: No maid service on weekend,
Excellent 8.0
Pros: The hotel was clean relatively quiet, enjoyable
Cons: Parking was a little walk. I told them my coffee maker did not work only to be told they did not have a replacement available. Place was not sold out they could have found another.
Excellent 8.0
Pros: The kitchenettes were exactly what we needed as well as the location for our visit. The price was well worth the value.
Cons: There was a lot of noise above us which made it disruptive to sleep. The AC was very loud so it was fine when it was on but it would turn off and on several times during the night which would wake us up. Would be nice to have a fan option on constantly. The bed was pretty saggy in the middle as well.
Excellent 9.4
Pros: Room was plentiful with own microwave, coffee maker, dishwasher, iron with board, hangers, frig, stove, plates and silverware. Bed was a queen size; nice and firm. Bathroom was clean with plenty of towels. The location does have a gym and laundry facility; didn't use them myself but, nice to have if you do on site. Would stay again in the future.
Cons: One complaint I somewhat had was the noise. It wasn't too bad but, at times during the night from 9ish pm till when they stop, all I heard stomping/running coming from the upper floor (I was on the 2nd floor).
MainStay Suites Orlando Altamonte Springs - Altamonte Springs
Rated no. 12
7.9
Good 7.9
Based on 949 reviews
Details
Reviews

Cleanliness
7.8
Comfort
8.3
Facilities
9.0
Location
8.5
Overall
10.0
Overall 7.9 Good
Based on 79 reviews
Cleanliness
7.8
Comfort
8.3
Facilities
9.0
Location
8.5
Overall
10.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
7.5
Comfort
8.0
Location
8.4
Services
7.6
Staff
9.0
Cleanliness
8.5
Comfort
8.9
Location
8.9
Services
9.0
Staff
9.3
Cleanliness
8.3
Comfort
8.3
Location
8.3
Services
8.3
Staff
9.2
Cleanliness
7.9
Comfort
8.6
Location
8.6
Services
7.9
Staff
8.6
Cleanliness
7.0
Comfort
8.0
Location
8.0
Services
7.5
Staff
8.5

Excellent 10.0
Pros: I was looking for a safe place foe me and my kids. This place have it all. Quite, safe, great location, friendly staff. Thank you
Excellent 10.0
Pros: A wide variety to choose from
Cons: Shower keep making loud noises
Excellent 8.0
Cons: the breakfast they offer is not good, The room they gave me had a dirty and stinky carpet
Excellent 8.0
Pros: The breakfast was awesome & staff was very professional
Excellent 10.0
Pros: Staff friendly, ease of check in...
Cons: Should check rooms more thoroughly before booking...we had a broken towel shelf coming out of wall...
Excellent 10.0
Pros: Quiet clean spacious rooms
Cons: Loved everything
Excellent 10.0
Pros: Proximity to the Sanford airport
Cons: Were looking forward to the dinner when we were there, but because of, of course covid b/s, we had to seek dinner ourselves. Breakast was also underwhelming compared to other times we've gone.
Okay 5.0
Pros: Location
Cons: Carpets very stained things worn out
Excellent 10.0
Pros: Nice room good location
Cons: No
Good 7.0
Pros: The staff was extremely helpful and friendly. The room was a decent size.
Cons: Not enough amenities. The hot water ran out. The toilet had to be flushed multiple times per use. The ice maker did not work. Other guests we spoke to also had things wrong with their room.
Poor 1.0
Pros: I need my money refunded as I had to pay for the room upon approval
Excellent 9.0
Cons: Breakfast ended at 10am.I didn't know what time it ended. I missed it the 1st day of a 2 day stay.
Excellent 10.0
Pros: It was like being at home
Cons: No
Mediocre 2.0
Cons: Not well maintained. Mirrored door of closet had cracks on bottom half of door, door knob to bedroom hanging off, ceiling fan had black dust on blades heavy and rugs in hallways filthy. Reservation for handicap accessible and room given was not.
Homewood Suites By Hilton Lake Mary - Lake Mary
Rated no. 13
7.9
Good 7.9
Based on 79 reviews
Details
Reviews

Cleanliness
7.0
Comfort
7.2
Facilities
6.2
Location
7.9
Overall
5.5
Overall 7.0 Good
Based on 637 reviews
Cleanliness
7.0
Comfort
7.2
Facilities
6.2
Location
7.9
Overall
5.5
Cleanliness
6.5
Comfort
6.8
Location
7.8
Services
6.4
Staff
7.1
Cleanliness
3.2
Comfort
5.3
Facilities
5.3
Location
4.2
Overall
4.5
Cleanliness
6.8
Comfort
6.8
Location
7.8
Services
6.5
Staff
7.6
Cleanliness
6.9
Comfort
6.9
Facilities
8.0
Location
7.9
Overall
4.0
Cleanliness
7.7
Comfort
7.9
Facilities
6.6
Location
8.3
Overall
7.3
Cleanliness
6.9
Comfort
7.1
Location
8.0
Services
6.7
Staff
7.3

Poor 1.0
Pros: I need my refund asap
Cons: I need my refund asap
Excellent 10.0
Pros: The hospitality was great
Cons: No coffee or the grab n go and the vending machine didn't work RT
Poor 1.0
Pros: Air conditioner unit worked well and had a constant fan on setting. Location was nice
Cons: The hotel is dated and dirty. The hallways did not look like they have been vacuumed for weeks. Everything in the room was dated and worn from age. Nothing looked or felt clean
Excellent 10.0
Pros: THE STAFF IE WONDERFUL AND ACCOMMODATING
Cons: NO
Excellent 10.0
Pros: The staff are all so sweet. They are amazing!! Very patient!! Not like a lot of the extended stays I’ve stayed at before.
Excellent 9.0
Pros: Wifi
Cons: No
Excellent 10.0
Pros: It’s way better than the extended stay beside it.
Excellent 10.0
Pros: Staff. I was late on rent a few times. And they helped with that it was not longer than an hour though!!! So don’t expect that. They also asked if I preferred a certain floor!!
Excellent 10.0
Pros: Staff. I was late on rent a few times. And they helped with that it was not longer than an hour though!!! So don’t expect that. They also asked if I preferred a certain floor!!
Excellent 10.0
Pros: Staff. I was late on rent a few times. And they helped with that it was not longer than an hour though!!! So don’t expect that. They also asked if I preferred a certain floor!!
Okay 5.0
Pros: The size of the room
Cons: There were roaches, the furniture had stains, we had to make our own beds, I had to vacuum and sweep because staff wouldn't do it. We had no utensils or anything to use the kitchen. Only 1 washer was working
Okay 4.0
Cons: There were no emintities in room as advertised. No dishes, utensils, pans etc.
Excellent 10.0
Pros: Staff. One employee named Josh. He always goes above and beyond! Seems to love his job!
Cons: We just can't use all the washers atm. But that's because of covid.
Excellent 10.0
Pros: Kitchen
Cons: Wifi
Mediocre 2.0
Pros: Nothing
Cons: I was moved to 6 different rooms before I just gave up and accept the Conditions. First room I got electrocuted second third fourth and fifth rooms were not cleaned two of them showers was not working properly. The hotel had a funny smell and I ended up c
Excellent 10.0
Pros: Quite
Cons: no
Excellent 10.0
Pros: Very clean and staff is very polite
Excellent 10.0
Pros: The hotel is extremely clearn. The staff is fantastic no noise for being a pet friendly place. Due to covid I lost my house and have had a tuff time finding a place to stay. Here they have helped me do that. Very friendly and very informative.
Cons: Nothing I didn't like at all. Just that building is kind of old, so in my opinion the furniture that has getting worpped over time due to the moisture should be replaced. The carpet as well should be taking out. No carpet at all would be my suggestion
Okay 4.0
Pros: Friendly staff.
Cons: Sofa bed mattress terrible. Queen bed a little better than terrible. Didn't even see breakfast.
Excellent 10.0
Pros: clean, extremely friendly staff
Cons: No
Excellent 9.0
Cons: pool was closed, no breakfast. understandable with covid, but would have been nice to know in advance
Okay 4.0
Pros: The location is the best.
Cons: This hotel has no coffee pots or coffee in the rooms. They also have no coffee available in the mornings in the lobby. The description said that they have breakfast. They do not.
Excellent 9.0
Cons: They are trying to save money by using low flow toilets that do not flush solid waste.
Poor 1.0
Pros: None
Cons: Dirty rooms , elevator didn’t work, linens not changed. Unprofessional stuff.. When we asked about the breakfast, they told us they have no idea how does it works and what do they provide
Poor 1.0
Pros: Location to doctors
Cons: Staff poorly trained. Doesn’t seem like anyone knows what is going on.
Okay 5.0
Pros: Great area
Cons: Yes I was up al night with noise someone above me banging and stomping across the floor for hours did not sleep at all informed hotel and they never got back me or apologized or anything
Excellent 10.0
Pros: The staff and environment
Cons: Need to clean rooms more than once a week,need more staff.
Okay 5.0
Pros: Location was not too bad
Cons: The floors in my room were sticky and the shower did not properly work and the bed sheets were dirty.
Good 7.0
Pros: Hotel needs some updating and it could be cleaner.
Mediocre 3.0
Cons: The room was not what we expected.To get into bed there was 6 inches between bed&chest of drawers. No glasses or ice machine. We heard there would be breakfast not even any water or coffee downstairs.For new towels we had to take towels to front desk.
Poor 1.0
Pros: Nothing was good about this hotel.
Cons: Police escorting people out when arrived. The attitude of person checking us in was abrupt. The mattress was very worn. There was no water in any faucets when I woke up the next day.
Mediocre 2.0
Cons: old, worn, patches in the walls. not a good experience at all
Good 6.0
Cons: A bit run down. Could be cleaner.
Good 7.0
Pros: Good price
Cons: They did not have ESPN 2 on tv. We stayed specifically to watch a game at 900pm on ESPN 2. Watch it on my phone. Won't go back since this a basic channel at all hotels
Okay 5.0
Pros: price was right but always can be lower
Cons: construction going on made it a bit over priced for the atmosphere. No AAA discount.
Mediocre 2.0
Poor 1.0
Pros: Nice and clean comfortable
Cons: Staff was not in right industry I wanted to stay one more night as mix up on reservation I had to book another night on site at much higher rates! Fine but to make me check out check in or pay bigger fee for early check in room is open! Bad customer care!
Good 6.0
Pros: Room was neat
Cons: Booking four hours in advance and was told I was still going to have to wait 45 mins
Okay 4.0
Cons: Breakfast is very poor
Okay 5.0
Cons: No maid service. I had to exchange my towels at the front desk. Morning coffee put away by 10 am. Room was dark.
Poor 1.0
Cons: Yes the front desk person for today Sunday dec 8th was not friendly and seem to not wanna help me out with a misunderstanding that I was going through. Front desk agent customer service was not good at all.
Mediocre 2.0
Pros: Close and convenient to the airport.
Cons: The floors in the room were very dirty. It looked like it had not been mopped or cleaned in a long time. Furniture was old and outdated.
Mediocre 2.0
Pros: It was quiet.
Cons: Strong odor in lobby possibly mold and\or mildew. The hall also had a strong odor, but not sure of what. If you have breathing problems, you'd definitely have major issues. The bed was like laying on concrete.
Good 6.0
Pros: Suite
Cons: No dishes in kitchen. But not far from airport so made it work
Poor 1.0
Pros: Was filthy. Smelled awful we slept in our clothes and did not take our shoes off except to go to bed
Cons: Gross
Good 6.0
Pros: Location
Cons: In room lighting is very poor. Get rid of the cfls and get LEDs
Poor 1.0
Pros: what was good? only the price - a candle fire left me standing outside till aa [m to check in. old and odors make it unpleasant. stay next door at the laquinta, 100 % better
Cons: a lot will not stay again if I can get elsewhere
Good 6.0
Pros: The front desk staff was great as always!
Cons: My room wasn't cleaned the best this stay. I usually don't have any issues here. But this room 211, someone clearly smoked inside. It stunk!!!
Mediocre 3.0
Pros: Room was clean and the size of the room was great
Cons: The mildew smell was strong. The staff knocked at your door early in the morning when you really want to sleep in just to ask if there's any service I want. That's not really something I would like to be disturbed early morning when I'n trying to sleep
Mediocre 2.0
Pros: The size of the room
Cons: The hallway and my room has a dusty aroma. And, there wasn't an ice machine.
Mediocre 3.0
Cons: Nice area but the hotel needs a major renovation and the room smelled musty.
Okay 4.0
Cons: Room did not smell clean. Either old smoke or mildew. Could not open door all the way in bathroom as it hit the toilet. Very awkward. Just an old, dingy hotel in desperate need of a facelift.
Mediocre 3.0
Pros: The staff were accommodating and friendly.
Cons: It was loud. The kitchen was outdated. There was no knob on the dishwasher. I had to ask for a hairdryer. The bathroom door didn't open all the way because it hit the toilet.
Poor 1.0
Pros: Nothing
Cons: Nothing
Mediocre 3.0
Pros: Shower was warm
Cons: The floor was sticky. Although the room didn't "look" dirty, I didn't trust anything. I did not sleep well and just wanted to leave as soon as I could. At one point I looked down and saw a red dot on the floor. I didn't want to know what it was.
Good 6.0
Cons: I had hooped to be closer to the airport - it was 20 minutes away. Also no coffee pot in the room as we left for airport at 4:30 before breakfast was open.
Good 7.0
Pros: Staff was great
Cons: Smell in room and hallways
Poor 1.0
Pros: Bad attitude at front desk...... Not accommodating at all...
Good 7.0
Pros: Proximity to downtown.
Good 7.7
Pros: It was pleasant, no problems.
Cons: The heating/cooling system in the room was poor.
Okay 5.7
Cons: There is a moldy odor on the lobby. I suspect that the flooring is plastic/vinyl and that moisture from the sub flooring (concrete?) cannot evaporate, thus providing a water source for mold.
Mediocre 2.0
Cons: Found a condom in the draw, fridge didnt work and charged us for smoking in the room when we didnt.
Excellent 8.0
Pros: Location, room comfort.
Cons: Noise and dirt due to construction. Young people outside the room making noise until late.
Mediocre 3.4
Cons: Bed was filthy

Cleanliness
7.0
Comfort
6.9
Facilities
6.5
Location
8.2
Overall
7.2
Overall 6.9 Good
Based on 591 reviews
Cleanliness
7.0
Comfort
6.9
Facilities
6.5
Location
8.2
Overall
7.2
Cleanliness
2.0
Comfort
6.0
Facilities
2.0
Location
8.0
Overall
4.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.5
Comfort
6.5
Location
7.9
Services
6.5
Staff
7.9
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
6.0
Cleanliness
7.0
Comfort
6.9
Location
8.2
Services
6.8
Staff
8.1
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
8.2
Staff
8.8
Cleanliness
6.9
Comfort
6.8
Location
8.2
Overall
10.0
Services
6.8
Cleanliness
7.0
Comfort
7.0
Location
8.2
Services
6.9
Staff
7.9

Mediocre 3.0
Cons: Nothing room stunk come to find out someone just died next to me n roaches n rooms n halls was dirty
Excellent 9.0
Cons: No ice machine
Okay 4.0
Pros: What I like best about the hotels the cleanliness and the location
Cons: What I did not like was the air conditioner did not work the window was stuck open and the staff were very rude
Mediocre 2.0
Pros: I've had great stay before
Cons: The room that was assigned to me had some defects where the smoke detective where hanging from the ceiling with wiring exposed the headboard on the bed were not properly attached to the wall went to lay down in bed it almost fell on my head..the bathroom seemed to that it wasn't properly cleaned there were BLOOD SPLATS splattered onto the bottom of the door...after that I had had enough I left without finishing my stay...I had stayed there once before but never had problems like my last stay...
Okay 4.0
Pros: The price was good and it was clean!!
Cons: It was too nosy, there was a dog that barked most of the night & the people above us jumped and ran through the halls all night.. Other than that it was clean and comfortable..
Excellent 10.0
Pros: I always stay here when I’m in the area
Cons: Nothing to dislike.
Poor 1.0
Pros: THey did refund our room.
Cons: Our hotel room was disgusting. I can say that all the rooms were but ours was. We had to go to a differ hotel.
Good 7.0
Pros: I like the location of the property. The staff was friendly, and the room was ok
Cons: I didn’t like that my bathtub wasn’t really clean.
Excellent 10.0
Pros: Hotel employee is just amazing and so kind .
Good 7.0
Pros: Easy check in
Cons: Room had not been cleaned
Excellent 9.0
Pros: Location.
Cons: Housekeeper,gave me a hard time,when I ask her for Toilet Tissue.was not polite.
Mediocre 3.0
Cons: Smell in room
Excellent 10.0
Okay 5.0
Pros: It was conveniently placed near the highway and easily accessible to busier roads. The staff was also very nice.
Cons: The stairwell smells really bad of either old rubber or weed or both. On our last day there was spilled chinese food along the stairwell and it didnt get cleaned for several hours. The shower curtain rod was also broken, but nothing else was wrong.
Okay 4.0
Cons: Arrived Late. Staff seemed like housekeeper who was filling in. Did not speak english well. Took forever to check us in. Gave us wrong room and tried to charge me extra for different room. I had to pay extra rather than my child sleeping in floor
Good 7.0
Pros: The location the staff is friendly and helpful
Excellent 10.0
Pros: great customer service, quick, clean room
Cons: n/a
Mediocre 3.0
Pros: Not much
Cons: The “full kitchen” is a kitchenette. No oven And tiny countertop. There is no pool- which I figured would be standard. Each hallway smelled of smoke.
Mediocre 3.0
Pros: The price
Cons: I didn't like how long it took me to check in. The upstairs neighbor and people next door were too loud. The ac kept turning on and off. The room wasn't a comfortable temperature. The sink was dirty and there was only one tissue in the kleenex box.
Excellent 10.0
Pros: Price
Excellent 8.0
Cons: 1st night kitchen sink was making a noice like when a pipe back flows. 2nd night it was normal.
Excellent 8.0
Pros: I liked the location. I needed a hotel close to Sanford Airport for a cheap Uber ride. It was a 10-15 minute walk to tons of stores and restaurants. The staff was super friendly and helpful. Not really much complaints About the room got what I paid For
Cons: Slight odor that comes from all wall air conditioning units from continuous use over time. Nothing major that would prevent me from staying again.
Excellent 9.0
Pros: Location
Cons: No breakfast.No drinking Water
Good 6.0
Pros: It had a small kitchen and a regular size refrigerator, freezer and sink. The carpet was clean or newer.
Cons: It was hard to move items in and out of the hotel, especially with a cart. The internet was very poor. Hard to get on and stay on. Mattress was old, hard and squeaky. Lots of different smells from other people cooking without proper ventilation.
Excellent 9.0
Pros: Great location. Price is good for the ares.
Cons: Noisy refrigerator-needs--upgrading. Not much of a breakfast--needs much more.
Excellent 10.0
Pros: STAFF
Poor 1.0
Cons: At checkin I specifically asked for a non animal room, since I was asked if I brought a pet. We were exhausted from our trip. Our room was grimy, refrigerator was dirty, and the room stunk like a pack of animqls had slept there the night before, Not 2.5!
Okay 4.0
Pros: Close to Sanford airport, staff was friendly
Cons: It wasn't very clean, we had to walk through a pack of smokers everytime we went in or out.
Good 6.0
Pros: Nice and helpful staff
Cons: Wouldn't say a breakfast was provided - was coffee and muffins and oatmeal
Excellent 8.0
Pros: location
Cons: It did not have a lobby where I could work after check out.
Poor 1.0
Pros: Kids jumping off beds above me at midnight then drunks fighting in hallway at 1:30 am and nobody would do nothing. I left and slept in car.
Poor 1.0
Pros: Not a thing!
Cons: On the third floor and the elevator was broken. It was dirty, the light beside the bed was broken. Had to go to the desk for a wash cloth. The tv was analog with snow.
Mediocre 2.0
Pros: Bed was comfortable, plenty of pillows, and clean linen.
Cons: Room smelt musty/ like mildew. There was hair in shower. Bathroom smelt like urine. Staff in morning was very rumpled and slow to respond. Creamer for coffee in lobby that was put out at 6 am at 645 am was already gone. Drunk loiters.
Poor 1.0
Cons: I was discriminated against by the office staff, the Assistant GM was disrespectful and dismissive to my concerns as a disabled traveler
Mediocre 3.0
Pros: Convenient location to my training location.
Cons: Staff not fully trained. Room was moldy with roaches. Room had trash under the beds. Couldn't open the windows to get fresh air. As a military member, I've stayed at hotels all around the world, this was the worst experience I've ever had. Very poor hotel
Mediocre 3.0
Pros: Area/location was nice.
Cons: Cleanliness was horrible. Roaches in the room. Was not pleased at all.
Okay 5.0
Pros: The staff was fantastic!
Cons: There was the previous guest food in my room.
Okay 5.0
Cons: It's not really clean rugs-skanky. Bed sheets clean so ok to stay overnight! No dishes glasses,silverwareor cooking utensils in kitchen. Had to go to front desk,tell them exactly what you wanted, a very limited selection, towels skimpy-very worn out
Good 7.0
Pros: The location
Cons: I was disappointed that the room only had one bed
Mediocre 2.0
Pros: nothing
Cons: Its a bad smelly hotel
Okay 5.0
Pros: Staff support Very helpful and customer service oriented with a problem solving attitude i needed to get a print out of something and they figured a workaround for a train ticket reservation I thought I would need.
Cons: no real business center cleanliness of kitchen Parts are becoming unglued smells wierd
Poor 1.0
Cons: None of the wall outlets worked ,the towels that they give you are the size of towels to dry dishes.breakfast they offered toast,oatmeal or more toast.
Mediocre 2.0
Pros: Nothing.
Cons: The room was filthy - I mean everything was filthy. Please do not ever recommend this hotel to me again.
Good 7.0
Pros: The room rate.
Cons: Card keys to room kept malfunctioning.
Mediocre 2.0
Cons: No personal to clean . No breakfast . They don't change the towels n two nights . They room smells very bad. Please don't never ever refer me to this hotel like this Thanks
Okay 5.0
Cons: Coffee was only available during breakfast. Breakfast area was a mess.
Poor 1.0
Pros: This place was the worst. It had roaches, fleas and rooms that were smoked in as non smoking. Just a horrible place. One day we and another couple had to move three times because the room conditions were terrible.
Cons: Terrible
Mediocre 3.0
Pros: Location
Cons: Roach in room, cooking odor
Poor 1.0
Pros: Nothing
Cons: Everything
Good 7.0
Pros: The hotel is so reasonable priced and close to Sanford airport for early flights.
Cons: It is showing some wear and tear. Room had a bit of a funny smell to it.
Okay 5.0
Pros: Location was near my destination
Cons: I was amused by the "continental breakfast" that's a stretch!
Good 7.0
Pros: Price
Cons: The bed was extremely hard and I sleep on a firm bed nightly so for me to say it was hard, it was hard and uncomfortable. Also the sheet came off and it was dingy and a large stain spot was right in my face area :(
Good 6.0
Pros: The location was the best thing.If I was going to stay longer than one day I would choose a different hotel.
Cons: The room was not clean. There was a dirty wash rag left hanging on the shower. Only stayed a few hours overnight for an early flight.
Poor 1.0
Pros: Price
Cons: Room 209. Fleas in room. Realised once it was too late. I killed a small cockroach and room smelled of urine. I cannot smell very well, once again realised once it was too late.
Good 6.0
Pros: Proximity to where I wanted to stay.
Cons: No coffee in the room!
Okay 5.0
Pros: The Hotel smelled like fried fish and cabbage.
Cons: Too many people cooking in their rooms. Hallway didn't smell good.
Poor 1.0
Cons: The room was basically a disappointment for the cost due to the fact that it was very dated and well worn. The furniture was dirty and ripped as well as the curtains. The bathroom did not look clean which made my wife anxious to leave.
Excellent 10.0
Pros: The staff was very nice
Cons: Really no breakfast. That was a joke and misleading

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