Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Heritance Tea Factory
Top Luxury Hotel

Kandapala, Nuwara Eliya 0, Sri Lanka
+94 522 229 600

€209+

Overall guest ratings

8.5/10 Excellent
based on 764 reviews

Review highlights

  • 8.9
  • 8.6
  • 6.5
  • 6.4

Good to know

  • Great menu
  • Friendly atmosphere

Nearby

    show all

    About

    Located near a train station, Heritance Tea Factory is a great choice for a stay in Nuwara Eliya. You can visit the spa to be pampered with massages or body scrubs, and Kenmare Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. There are 2 bars/lounges and a fitness center, and rooms at this luxurious hotel offer 24-hour room service and LED TVs.

    Less More
    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 764 reviews
    • 8.9 "Great service."
      9.1 "91% thought the service was very professional."
      9.1 "91% said the recreation staff was great."
    • 8.6 "Bar is amazing."
    • 7.9 "Good breakfast."
    • 7.9 "Good location."
    • 7.7 "Good amenities."
      7.2 "72% thought the building was wonderful."
      9.7 "97% found the grounds to be nice."
      8.6 "86% thought the architecture was beautiful."
    • 6.5 "Vibe was decent."
    • 6.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
    • 5.5 "Pool is mediocre."
    • 3.3 "Not very comfortable."
      2.3 "77% said rooms were small."
      2.6 "74% thought it was too noisy."
      4.5 "Air conditioning was criticized by 55%."
      1.3 "87% criticized the small bathroom."
    • 1.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 519 reviews
    • 8.9 "Bar is amazing."
    • 8.7 "Great service."
      7.2 "72% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 7.7 "Good location."
    • 7.0 "Good vibe."
    • 6.4 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.0 "Only 60% said rooms were clean enough."
    • 4.1 "Value below average."
      4.7 "The price was too high for 53%."
    • 3.6 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      2.4 "76% said rooms were small."
      4.6 "Air conditioning was criticized by 54%."
    • 1.6 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 191 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 8.0 "Location is great."
    • 7.3 "Good amenities."
      9.6 "96% found the grounds to be nice."
    • 6.5 "Vibe was decent."
    • 6.2 "Rooms are ok."
    • 4.1 "Value below average."
    • 3.0 "Quite uncomfortable."
      1.9 "81% said rooms were small."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 53 reviews
    • 9.1 "World class service."
      7.4 "74% said the reception staff was great."
    • 8.1 "Location is great."
    • 8.0 "Food is delicious."
    • 6.5 "Rooms are ok."
    • 6.2 "Vibe was decent."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great menu"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close