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Mexico City hotels in Cuauhtémoc
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Best hotels in Cuauhtémoc (Mexico City)
Located in Downtown Mexico City, this hotel is within a 5-minute walk of Metropolitan Cathedral (Catedral Metropolitana), Zocalo and Templo Mayor. Palacio Nacional and Palacio de Bellas Artes are also within 10 minutes. Allende Station and Zocalo Station are within a 5-minute walk.
Overall 9.4 Excellent
Based on 1,401 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Excellent
10.0
Excellent
10.0
Pros: Super friendly staff and great location.
Cons: Need more sound proofing walls, you can hear your neighbors conversations.
Excellent
10.0
Pros: The wonderful location.
Cons: Nothing
Excellent
9.7
Pros: Best view of Zocalo, the front desk staff were very professional and accommodating. The free water bottles and apples were quite welcoming.
Cons: Rooftop restaurant did not have a bar, you have to order and sit on a table to drink. I paid the most expensive mojitos I ever had $24 dollars for two to be exact plus tip for the waiter. The room I had was tiny with a 1foot by two slim overhead window, quite claustrophobic for me... The breakfast buffet was $24 dollars, really! You walk next block to Restaurant El Popular and order their menus for less than $6.
Excellent
10.0
Pros: Fantastic location in the heart of CDMX. Excellent service. Professional and personable staff work hard to make your stay enjoyable. Lovely boutique hotel.
Excellent
9.7
Pros: The hotel is located in a great location. The staff was great.
Cons: The rooms are small.
Excellent
10.0
Pros: The rooms at the Zocalo Central are well accommodated and well maintained. The staff is phenomenally helpful and friendly, and the roof-top cafe has an unbelievable view of the national cathedral and central plaza below. For sightseeing purposes, one can't beat the location, which is merely steps away from the cathedral, Palacio Nacional, and the city's archeological site.
Excellent
8.2
Pros: Location. Staff members were very accommodating and did successfully resolve a major problem with noise.
Cons: There was a terrible problem with noise late one night due to needed repairs. This should not have happened; an alternative should have been found., and conflict avoided.
Excellent
10.0
Pros: The hotel is a gem. It is centrally located, very clean and the staff was amazing. They were friendly and helped us out with getting around the city. As soon as you walk in they make you feel welcomed. They greet you with a smile and a glass of authentic horchata or jamaica. Love it!! The evening guest services provides us with suggestions for excursions, which we took advantage of.
Cons: The restaurant buffett was a bit overpriced. It does provide a great view, so that's what you mainly pay for.
Excellent
10.0
Pros: Their hospatality, great customer service, their breakfast delicious, my room was amazing peeeeerfect view to the Zócalo.
Cons: N/A
Located in Downtown Mexico City, this luxury hotel is steps away from Plaza de la Constitucion and Zocalo. Metropolitan Cathedral (Catedral Metropolitana) and Palacio Nacional are also within 5 minutes. Zocalo Station is only a 4-minute walk and Allende Station is 9 minutes.
Overall 9.3 Excellent
Based on 831 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: From the start, I was treated amazingly. Given a glass a champagne and told about the magaestic history of the hotel. The staff was very friendly and accomodating. Especially senor ernesto. Thank you!
Excellent
8.8
Pros: Perfect location, beautiful, historic, high-class, staff is VERY friendly/accomadating/helpful/welcoming
Cons: A bit outdated, in need of some renovations/modernization. It could be a truly luxurious experience if the lobby area were brought up to date. The piano bar/lounge could be wonderful if it were renovated. I envision something truly great in the future.
Located in Reforma, this luxury hotel is within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. The Angel of Independence Monument and U.S. Embassy are also within 15 minutes. Chapultepec Station is 7 minutes by foot and Sevilla Station is 7 minutes.
Overall 9.2 Excellent
Based on 367 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Excellent
9.1
Good
7.7
Excellent
9.4
Excellent
10.0
Pros: Fantastic hotel. Well oiled machine. Very clean and well kept. Central gardens amazingly manicured
Cons: Nothing!! Maybe a bigger pool...
Excellent
10.0
Pros: From when we checked in to when we left two days later, our experience at the Four Seasons in Mexico City was a very pleasant one. The staff is professional and speaks very good English. The restaurant served very good food in a nice space (indoor and outdoor). We are looking forward to going back!
Good
6.0
Pros: Comfortable bed, room size of suite.
Cons: Bathroom poorly appointed, ventilation system not maintained or working. Shower was small and dated. Service staff at breakfast not helpful after ordering something off the menu, they told us we could make it ourselves at the buffet. Breakfast buffet a bit disappointing. Bar closes earlier than posted hours. Spotty slow internet Poor TV service
Excellent
10.0
Pros: The service was excellent. When we made a comment about a service, they immediately rectified it. They truly had a customer is always correct attitude.
Located in Reforma, this luxury hotel is within a 10-minute walk of Torre Mayor and The Angel of Independence Monument. U.S. Embassy and Museo de Arte Moderno are also within 15 minutes. Sevilla Station is 8 minutes by foot and Chapultepec Station is 14 minutes.
Overall 9.1 Excellent
Based on 760 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: I found the value for this hotel to be amazing. There were several restaurants to choose from in the lobby plus the bar stayed open past 2am. I thought the segregated spa was a bit odd, but my wife and I were able to get an excellent 90-minute couples massage. The hotel is close to the main park where there are plenty of attractions. The staff was always able to accommodate me and they were super friendly. Even though I speak Spanish, I didn't need to as the staff was very fluent in English. I would stay here again.
Cons: I didn't like that the spa was segregated. I would like to have spent some time in the Jacuzzi with my wife, but that is not the case with the spa facility.
Excellent
10.0
Good
6.5
Excellent
9.7
Pros: The staff
Cons: No free wifi
Excellent
10.0
Pros: Centrally located hotel. This is a 5 star hotel with a great price. The staff is very attentive to our needs. The room was made in the morning and when we came back, it was set for bed time with a piece of chocolate on the pillow. The hotel constantly sanitize and takes hygiene very seriously. They even provided us masks and hand sanitizers. We would definitely return back to the same hotel
Cons: The room ber a little small but the level of service made up for it. I would have the staff and the hotel a 10 star.
Good
7.7
Pros: Very nice reception and excellent restaurant
Cons: Room are very small
Excellent
8.8
Pros: Great location, nice business stay.
Cons: Upcharge for everything. Works for business, not as ideal for family.
Excellent
10.0
Pros: Restaurante
Cons: Location
Excellent
10.0
Pros: The Hotel has a very good location. Rooms are clean and provide all amenities. The food is very well prepared and the Spa is top of the line.
This family-friendly Mexico City hotel is located in the entertainment district, just steps away from Diana the Huntress Fountain and Paseo de la Reforma. The Angel of Independence Monument and Chapultepec Park are also within 10 minutes. Sevilla Station is 6 minutes by foot and Chapultepec Station is 13 minutes.
Overall 9.2 Excellent
Based on 155 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
9.4
Excellent
10.0
Pros: Best hotel in Central America.
Cons: Slight update needed in some rooms. Covid had many places limited around the hotel restaurants and facilities.
Excellent
10.0
Pros: The staff from arrival to departure did everything to make this a memorable trip. They went above and beyond most luxury hotels would do take care of their guests on a personal level. When we told them it was our anniversary they made each day a special one. The chef cooked us a special meal. I cannot say enough about our experience. For a large hotel to give personalized service at this level was indeed very satisfying. Would recommend this hotel very highly.
Located in Reforma, this luxury hotel is within 1 mi (2 km) of Teatro Metropólitan, Palacio de Bellas Artes and Reforma 222. Zocalo and U.S. Embassy are also within 1 mi (2 km). Hidalgo Station is 6 minutes by foot and Juarez Station is 8 minutes.
Overall 9.0 Excellent
Based on 3,601 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
8.2
Excellent
9.4
Excellent
10.0
Excellent
10.0
Good
6.5
Pros: It was in a good location, the rooms were clean and the esthetics of the hotel were nice.
Cons: The service from check-in was horrible. The staff were pretentious and not helpful. They were not friendly and had an attitude of getting the job done at the very least effort. If asked to do something mundane, like giving you change for a bill, it was obvious they were irritated. We had issues with the ATM, which ended up eating up our ATM card and the staff said they were not responsible and didn’t offer any help; not even to call the bank in charge of the ATM. The elevators were really slow and the check in line was really long.
Excellent
8.2
Excellent
9.7
Okay
5.4
Excellent
8.2
Good
7.1
Pros: Once inside the room, the room was extremely clean and comfortable. You can feel safety with the service provided.
Cons: The check in computer system was always not working properly and even with the clercs were working hard there always was a long row of people waiting to be checked in. You would be lucky if you could check-in in less than 40 minutes. But there were a number of people claiming Someone else was already staying in the room you finally got. There was a day when more than ten people were overbooked and claiming for hours. The electric key was broken, sometimes it worked, but gets broken again, and usually you have to wait about 7-8 minutes for someone to come and open your room.
Mediocre
3.1
Cons: I could go on and on here.... WiFi practically non-existent!!! Water from faucet was brown Water was never left in my room - Front desk told me to call from my room with the request. Called at 10:30pm. Called again at 11:30 pm. Called again at midnight. Received one bottle of water at 12:30am!! No minibar, although some food for purchase showed up on my third day. No minifridge. Safe did not work. Note regarding to help yourself to one free coffee packet - but no packets were ever there. Very loud - people at night and construction during the day Very expensive for very mediocre room Front desk people were unknowledgeable about the hotel NO SPA or gym or anything - which is why I even stayed there. There was no information in room about anything the hotel offered. Super-slow elevators....that is a very LONG wait many times Very lame "lobby bar" Dark/dingy restaurant I would have left after the first night, but I had prepaid.
Mediocre
2.0
Pros: Only the location
Cons: The service is too bad and the people working in the hotel is very rude especially reception poor service and the parking is charged separately
Good
6.0
Pros: The Location.
Cons: The second day after our arrival we returned to our room and our room was not clean.
Excellent
9.7
Pros: The pool and gym are very nice. The staff was friendly and helpful. The location is very central in the downtown so the surrounding neighborhood does not have much charm.
Cons: The facilities were great except the fancy elevators.
Good
7.4
Pros: Clean, quite, modern, well located
Cons: cold environment.
Excellent
9.7
Pros: Everything was clean and very luxurious. Blackout curtains will let you sleep in as much as you want. Loved the huge bathroom and shower. Great location for tourists close to downtown.
Cons: No fridge or ice machines (to be fair, the hotel staff will bring you ice if you call). Hard to get to by car due to street closings.
Excellent
10.0
Pros: The only PROBLEM. The parking NEEDS to be included in the cost of the room. Charging extra is really bad.
Excellent
9.7
Pros: Very comfortable newly decorated room
Cons: AC didn't work well
Excellent
9.4
Pros: Great Wifi Great Room - Superior - Renewed
Cons: Minor remodelling works going on
Excellent
10.0
Pros: It was clean. Room service was excellent.
Cons: The staff adjusting A/C controls when cleaning.
Excellent
8.5
Pros: The room was nice, the front desk service was very helpful, and the restaurant was okay.
Cons: I had an item missing from my room, and it was basically ignored.
Excellent
8.0
Pros: Central location. Lots of places to visit nearby. Not too far from the subway station Hidalgo.
Cons: It is clean, well furnished, but feels a bit outdated.
Excellent
9.7
Pros: The facilities were beautiful. Staff extremely polite and helpful. Location was amazing.
Excellent
9.4
Pros: Everyone that we encountered with questions or request was friendly and helpful.
Excellent
10.0
Pros: Really just loved this hotel. Great location, loved having the Sonora Grill downstairs, and I absolutely LOVED their gym. Top notch stay.
Excellent
8.0
Cons: Staff is slow and sometimes unresponsive.
Excellent
10.0
Pros: Accommodating staff, friendly. The hotel is very clean. They have a Nesspreso coffee shop. Great views of the city from our room. Close to Bellas Artes, el Angel and the revolution observatory tower. Overall it was great!!
Good
7.7
Cons: AC don't work even after the tech adjusted it. This is my 2nd stay in a week where this has happened
Excellent
10.0
Pros: location, service, staff, price, Sonora Grill.
Excellent
10.0
Pros: I really like the attention to detail by the staff of the hotel, room service was prompt and the front desk was very helpful. Also the hotel itself is nicely upgraded.
Good
7.1
Pros: The hotel personnel is nice and the location is good
Cons: Internet is not working great. Being on a business trip I need it to work all the time. From time to time the connection is interrupted followed by the periods where I could not connect at all. While the staff acknowledged the problem it should not happen that often in the first place (and it happened both times when I stayed in the hotel. The 2nd time was working much better than the first time)
Okay
5.1
Pros: well when I got there the hotel charged me for parking 15 dolars per day, the desk staff are only there for image because when you ask for something they always have a excuse to no do it, really poor service and PLEASE INCLUDE IN THE DESCRIPTION THAT THE PARKING IS CHARGED SEPARATELY. Thank you!
Cons: Location
Excellent
10.0
Pros: First time staying in Mexico City before heading to my hometown to see the family and Krystal was my one and only choice. Great location. Great restaurants. And best of all..... GREAT staff! I booked 2 stays within my 10 day vacation. Going forward, this will be my only hotel in Mexico City.
Good
7.6
Pros: Not very convenient to some parts of Mexico City a tourist/business traveler might like (such as Polanco, Lomas, etc. ) but very close to Alameda, Bellas Artes, and because it is on the Reforma Avenue a good launch pad.
Cons: This property is badly in need of an update. The plumbing is messed up -- our bathtub (but not sink or shower) ran brown water, I guess from the rust. The mattresses were quite old. TV was not flatscreen.
Excellent
9.1
Pros: overall a good experience (clean and modern facilities, helpful service). the hotel is modern, stylish, and fairly close to attractions.
Cons: i had a few frequent traveler nitpicks (strange light switches, missing menu, no laundry on sunday) but also some unexpected delights (hbo game of thrones finale, usb outlets, very nice walk-in shower, above-average gym).
Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and The Angel of Independence Monument. U.S. Embassy and Glorieta de Insurgentes are also within 10 minutes. Sevilla Station is 6 minutes by foot and Insurgentes Station is 10 minutes.
Overall 8.9 Excellent
Based on 1,671 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Super staff...bilingual which was very helpful Food was exceptional. I will always stay here when I am in Mexico City
Excellent
8.3
Pros: Nice pool and gym area on roof, but it closed too early. Well located.
Excellent
8.2
Pros: Location and price
Cons: Beds not that comfortable - constructions next door made it hard to sleep in and atafc checked in on room too many times a day
Excellent
8.0
Pros: I like the facilities which supplied the gym and business center and breakfast is good.
Located in Reforma, this hotel is steps away from The Angel of Independence Monument and U.S. Embassy. British Embassy and Diana the Huntress Fountain are also within 10 minutes. Sevilla Station is 13 minutes by foot and Insurgentes Station is 13 minutes.
Overall 8.9 Excellent
Based on 956 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Mediocre
3.1
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: The hotel is excellent, the staff are super courteous and attentive. Nice fitness center, lobby bar, and great club lounge. Easy access to Starbucks for your morning latte. There is also a currency exchange onsite, as well as an ATM and business center. Good location, too.
Cons: The one thing missing, that is usually available in large hotels, is the basic gift shop. You know, the small shop that sells bandaids, candy bars, batteries, souvenirs, sodas, postcards. That would be a nice convenience to add.
Excellent
9.7
Pros: Este hotel queda en la mejor zona de Ciudad de México, al frente del Angel de la Independencia. Esto es muy bueno pues hay muchos sitios donde comer y conocer cerca. Si van a ir el fin de semana de día de muertos, tienen que tener mucha paciencia, pues el tráfico es un caos, lo bueno es que pueden ver el desfile desde la ventana del hotel.
Cons: El hotel tiene un muy buen desayuno y servicio al cuarto. El internet en las habitaciones tiene costo y hoy en día esto es una desventaja.
Excellent
8.8
Pros: Overall the facility is a good quality and located well.
Cons: The room did not over look Reforma. The room faced the rear of the hotel...
Excellent
8.0
Pros: Good
Cons: Na
Excellent
10.0
Pros: Staff is amazing, rooms are spacious and spotless, guests are pampered but not pressured. Fitness and sauna are great! Breakfast yummy and with broad choice of dishes, Also Mexican specialties, menu changing every day. location is great, can walk or Uber easily to main attractions.
Cons: Can’t think of anything !!
Excellent
8.0
Pros: El servicio
Cons: El olor del cuarto a humedad
Excellent
10.0
Pros: The service at the Sheraton was beyond great. I also enjoyed the location. It was def worth it staying there as I was in the middle of everything.
Cons: N/A
Good
7.7
Pros: staff they treated us like family! they are friendly, display always courtesy
Cons: curtains didn’t close property so was always a gap to close, bathroom didn’t have an air extractor. food is just Ok
Excellent
8.2
Pros: Very friendly and helpful staff. Excellent restaurant buffet options. Great location. Really nice outdoor patio seating. 24 hour gym.
Cons: Room door to hallway had a noticeable gap under it. I could hear people in the hallway rather clearly, so I imagine they could also hear me. I was gone most of the day, and in the room alone on business so it didn't bother much. I imagine I would have felt very differently given other circumstances. Also, I'm not sure AC temp was just for show. The first night at 76*F felt almost the same as second night at 65*F
Excellent
10.0
Good hotel, convenient location
Located in Downtown Mexico City, this luxury hotel is within a 5-minute walk of Teatro Metropólitan, Paseo de la Reforma, and Alameda Central. Palacio de Bellas Artes and Torre Latinoamericana are also within 10 minutes. Juarez Station is only a 5-minute walk and Hidalgo Station is 5 minutes.
Overall 8.8 Excellent
Based on 831 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
8.0
Pros: Good location
Cons: Wifi did not work until around midnight of the night that I was there. Hot water in the shower didn't work either.
Excellent
8.5
Pros: Great location. Friendly staff. Great breakfast. Very clean room with a great view. Spacious room.
Cons: Very noisy ventilation system. The fan in the ventilation system made an incredible racket. Staff said it could not be fixed though they tried. Lights in the bathroom were delayed fluorescent bulbs which made being in the bathroom a dark experience.
Located in Reforma, this eco-friendly hotel is within 1 mi (2 km) of Reforma 222, The Angel of Independence Monument and Torre Latinoamericana. Palacio de Bellas Artes and Zocalo are also within 2 mi (3 km). Juarez Station is 10 minutes by foot and Revolution Station is 12 minutes.
Overall 8.7 Excellent
Based on 2,002 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Okay
4.0
Good
7.4
Excellent
8.0
Okay
4.8
Excellent
9.1
Excellent
9.1
Pros: El servicio es excelente, habitaciones muy confortables. La ubicación el hotel es muy céntrica para todos los sitios turísticos.
Cons: Un poco viejo el Hotel.
Excellent
8.5
Cons: Everything was going well until at 1 AM on Sunday 1/22 night they lost power to the rooms, and it wasn't restored until 3AM. Phones stopped working, there was no lights in room, it was scary. You do not expect this from a top end hotel.
Mediocre
2.0
Cons: Dishonest staff, charged me multiple times to bring a friend in building. Gave no receipts. Charged again next time. Paid for 2 room occupancy on Expedia. Obviously security was pocketing the cash. Additionally, was promised a bottle of wine for being an Expedia Gold member via email. The hotel never made good on this offer. Highly reccomend you stay elsewhere.
Located in Zona Rosa, this spa hotel is within a 10-minute walk of The Angel of Independence Monument and U.S. Embassy. Museo de Cera and Chapultepec Park are also within 1 mi (2 km). Insurgentes Station is 9 minutes by foot and Sevilla Station is 9 minutes.
Overall 8.6 Excellent
Based on 1,091 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.7
Excellent
8.8
Good
7.1
Excellent
10.0
Excellent
8.2
Good
6.8
Excellent
10.0
Good
7.7
Excellent
10.0
Pros: Learning about the history of this hotel was more informative than the tour I took at Teutihuacan. The breakfast in the Veranda was excellent (authentic), and winding down in the Telephone Bar was perfect.
Cons: I had to ask the housekeeping repeatedly to replenish the coffee water and keep my windows locked, but they had a good attitude and kept the room clean and fresh.
Good
6.2
Pros: Location only!
Cons: The shower was disgusting! water spilled everywhere. The room stunk like wet carpet or dirty laundry. You should not rent those rooms. You know they are in poor condition.
Excellent
10.0
Pros: Great location the metro is just around the block as well as a strip full of bars. Safe area would definitely recommend this to anyone traveling to the city and not wanting to take a taxi or the metro at night to go have some drinks. Food,metro,bars all within a block plus only about 3 or 4 blocks from the angel de independencia.
Cons: Wifi cuts on and off not a big deal most of the trip is not in the room.
Excellent
10.0
Pros: Everything is very nice, I return here several times a year and always enjoy it. Love the soft cotton sheets and bed is just perfect.
Cons: Internet can be a bit better in the rooms, the internet is a normal Mexico City problem. Washing clothes / work long sleeve shirts, indicate in Spanish they should check the arm pits area and apply extra effort there, again standard Mexico City problem in the last 50 hotels I stayed.
Excellent
9.1
Pros: loved everything but the bedding
Cons: the sheets, too rough!
Excellent
10.0
Pros: A sense of pride and overall competence of an establish from decades past. A wonderful experience and stay while in Mexico City.
Cons: The location was a bit touristy, but once inside the doors (and it being so close to some very hip neighborhoods + 5 star hotels) it was a step into past that I didn't want to leave.
Located in Zona Rosa, this hotel is within a 10-minute walk of Glorieta de Insurgentes, Paseo de la Reforma and The Angel of Independence Monument. U.S. Embassy and Reforma 222 are also within 10 minutes. Insurgentes Station is 7 minutes by foot and Sevilla Station is 8 minutes.
Overall 8.5 Excellent
Based on 1,070 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.8
Okay
5.4
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
8.5
Excellent
9.1
Excellent
10.0
Good
6.2
Pros: The hotel is in a wonderful location, how can the owners do not invest in into a modern hotel. Although it floor by floor. I expected anytime Mauricio Garcés appeared in the elevator.
Cons: If I'll travelling around Muslims countries, dictatorial systems countries or communists countries I could understand but in Mexico??? In Mexico City??? This hotel is restricted, censored, banned from many internet pages. I tried to buy underwear online because I had no time to go to a store and I was unable to access such pages. What ??? It is perhaps this hotel owned by the Vatican? Also, I was in the 16th floor and the smell of a burn oil from kitchens is amazing. One maid told me that probably the smell goes up through the elevator. Really???
Excellent
8.8
Pros: Excelent location, location, location.
Cons: The small business center has no printer.
Good
7.7
Pros: The hotel is well-located with all kind of business services around it
Cons: The receptionist kept changing the nightly price that was a bit unusual
Good
7.7
Pros: Food at restaurant; restaurant staff. Location. View. Housekeeping staff.
Cons: Wifi is terrible; blocks half of sites know to man. Cheesy 80s decor. Weird smell in room.
Excellent
9.6
Pros: The Century Hotel is the best value for your money in Zona Rosa. If you plan to stay in Zona Rosa, I highly recommend the Century Hotel.
Excellent
9.4
Pros: OMG, the location is great, and the STAFF is what's set's them apart. The doormen are over-the-top great, the ladies behind the desk are so friendly. Only wish I had taken a look at the pool and gym!
Cons: The ONLY problem is that we had a great room on an upper level and it was almost at the intersection of an imaginary "T" with Calle Amberes. There are 2 bars on Calle Amberes that play music very, very, very loud until at least 2 am if not later and the room isn't soundproof. Normally i can sleep through anything, but this was really loud and my 'fix' was kleenex in the ears. Next time, I'm asking to stay on the 'other' side of the building.
Located in Downtown Mexico City, this hotel is within a 10-minute walk of Paseo de la Reforma and Alameda Central. Palacio de Bellas Artes and Monument to the Revolution are also within 15 minutes. Hidalgo Station is only a 2-minute walk and Juarez Station is 7 minutes.
Overall 8.3 Excellent
Based on 1,199 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.7
Pros: Location was exceptional. Very accessible to all kinds of public transportation, fairly safe area except the back of the hotel (from outside). It needs more lighting and have a more friendlier appearance. Bellman/security very friendly some of them very knowledgeable, and the young lady that serves the food at the breakfast buffet really knows what the customer service business is all about. She has a great smile and everything you ask for she gets for you without hesitating. One of the best things at the hotel are the security cameras on every corner of the floors. Beds were very comfortable, I guess it depends on your preferences as far as mattresses since I saw bad bed reviews from this hotel before.
Cons: Staff for the most part don't know what they are doing during check in/out.they seem lost. I'll give the front desk manager the credits for their lack of customer service and old system to run the operation. The restaurant hostess keeps telling you that you have to pay for breakfast as soon as you enter the restaurant; they say its policy to remind the guest they have to pay even if they have seen you for two weeks straight or if you have a visitor (potential client) for breakfast. (Not the best way to greet a customer), also chairs are extremely dirty. Front desk charges you for lost key cards and they question you if you ask for extra keys; when if you go to a branded hotel you can loose 100 key cards and you won't pay a penny. If you want to exchange dollars at the hotel the pay you 10 pesos per dollar when if you go outside its 16 pesos per dollar. Basically they steal from you. Bad business practice! And lastly housekeeping don't dust rooms or deep clean bathrooms.
Excellent
10.0
Excellent
8.5
Pros: Great area
Cons: Bathroom lights need to be fixed
Excellent
10.0
Pros: Servicio
Cons: Malos olores alrededor al hotel
Excellent
8.5
Pros: Very helpful staff, though limited English proficiency. The hotel is near a train (Metro) station, which makes it easy to get around the city for 5pesos one-way.
Cons: Being nitpicky here...the cleaning staff starts going around a little too early for my liking. I think around 8:30 or so I they go around, While I had the do-not-disturb notice on my door, I could still hear them them knocking on nearby doors since they were so close.
Good
6.0
Pros: Housekeeping personnel
Cons: Reception personnel
Located in Zona Rosa, this eco-friendly hotel is within a 10-minute walk of Glorieta de Insurgentes, Paseo de la Reforma, and The Angel of Independence Monument. U.S. Embassy and Reforma 222 are also within 15 minutes. Insurgentes Station is 6 minutes by foot and Sevilla Station is 8 minutes.
Overall 8.3 Excellent
Based on 2,048 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Good
7.7
Pros: Nice comfortable room.
Cons: We were moved rooms due to an air conditioning malfunction and I left a jacket in the old room. The next day I asked the front desk for the item but no one seemed to care. Two days after many follow-up calls they informed me that they had found nothing. I was not fond of the dishonesty of the workers or the service from the front desk.
Excellent
9.7
Pros: The facilities at the hotel were modern and spacious. Breakfast selection was extensive. Hotel room was clean and beautifully decorated. Pool, bar and restaurant felt intimate at times.
Cons: The check-in process was shaky and we weren't allowed to check in until after 30 minutes after check in time because there wasn't a room available.
Excellent
8.2
Pros: The new rooms really make a difference to the old ones. Very comfortable and finally a bathroom with shower that gives you enough space. Breakfast as usual is very good and offers a daily changing variety. The Hotel is currently under refurbishment. Floors 3-7 and the lobby are being renewed.
Cons: Closet
Excellent
10.0
Pros: I loved the location of the hotel. It was always very clean. The view from my room was fantastic!!
Cons: I didn't like that a room key was needed to be put in a slot to power your room. So if you were gone most of the day the AC was off.
Excellent
10.0
Pros: Room and breakfast was excellent
Excellent
9.7
Pros: The attention to our special event!
Cons: Great hotel!
Good
6.0
Pros: Updated, chic decor. Comfy bed. Good location. Staff is friendly.
Cons: General upkeep and maintenance. Room walls and door are thin - had to switch rooms because there was a kid running and crying outside in the early AM. Second room, the toilet bowl was leaking. Third room, which was an upgrade, the balcony door didn't lock and could easily be accessed by the adjoining room that shared the balcony if they wanted to risk maneuvering over the balcony separator.
Excellent
8.0
Pros: Room was nice killer shower and a high tech tv!!
Cons: I didnt like the private cab service out side . He over charged me by more than double . And then to justify the charge he took a longer route . So pretty annoying . On my way home I paid a third of the price and it took a quarter of the time .
Located in Colonia Roma, this hotel is within 1 mile (2 km) of Museo de Cera, National Medical Center (Siglo XXI) and Parque Delta. Arena Mexico and Glorieta de Insurgentes are also within 1 mile (2 km). General Hospital Station is only a 3-minute walk and Medical Center Station is 10 minutes.
Overall 8.2 Excellent
Based on 323 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
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