Overview

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Hôtel La Citadelle Metz Mgallery By Sofitel
Top Romantic Hotel

5 Avenue Ney, 57000 Metz, Lorraine, France
+33 3 87 17 17 17

€125+

Overall guest ratings

8.6/10 Excellent
based on 603 reviews

Review highlights

  • 8.6
  • 7.9
  • 5.5
  • 4.1

Good to know

  • Very quiet
  • Spacious rooms

Nearby

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    About

    Opened in 2005 and located near the cultural and historical center of Metz, the Citadelle Hotel is worthy of the highest accolades any upscale hotel can receive. Construction of this large-scale military building began in 1559 to safeguard the conquest of Metz by King Henri II. The simple and sleek building has 68 rooms, including 2 suites, 4 meeting rooms, 1 lounge bar and Chistophe Dufossé's Michelin-starred gastronomic restaurant, Le Magasin aux Vivres.

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    accorhotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 603 reviews
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Tasty food."
      8.6 "86% enjoyed the side dishes."
      8.0 "Yummy desserts, said 80%."
    • 7.4 "High comfort."
      8.5 "85% thought rooms were spacious."
      7.5 "75% thought it was pleasantly quiet."
    • 7.1 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 4.1 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
    • 3.8 "Value below average."
      1.1 "89% said the breakfast was too expensive."
    • 1.9 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    • 0.6 "Disappointing wellness & sports facilities."
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    Overall rating

    8.4 Excellent
    based on 488 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "High comfort."
      8.5 "85% thought rooms were spacious."
      7.5 "75% thought it was pleasantly quiet."
    • 6.9 "Service is ok."
      6.0 "60% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
    • 6.2 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.3 "53% said the view was so-so."
    • 3.9 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 1.3 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 60 reviews
    • 8.2 "Location is great."
    • 7.5 "High comfort."
      8.2 "82% thought rooms were spacious."
    • 7.3 "Good service."
    • 6.3 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.6 "64% complained about the bathroom."
    • 3.9 "Value below average."

    Overall rating

    8.7 Excellent
    based on 6 reviews
    • 5.5 "Rooms are ok."

    Overall rating

    8.7 Excellent
    based on 48 reviews
    • 8.1 "Food is delicious."
    • 8.0 "Location is great."
    • 7.8 "High comfort."
    • 7.8 "Good vibe."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Very quiet"
    "Spacious rooms"
    data provided by TrustYou

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