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Polana Serena Hotel
5 stars

Polana Serena Hotel

Avenida Julius Nyerere 1380 Po Box 1151, Maputo, Mozambique
Maputo, Mozambique
See location+258 21 241 700
From
€131
Cheapest

rate per night

8.5
Very good
based on 464 reviews
464 reviews
Room Type
Provider
Nightly total
Deluxe room
€131
Standard Room
€138
Double room
€161

Photos of Polana Serena Hotel

Overview

Rating

Within a 15-minute car trip of Maputo International Airport, Polana Serena Hotel provides a sauna, an indoor pool, a Jacuzzi and free Wi-Fi. It has a fitness centre, as well as a kids pool, 24-hour room service and an express check-in and check-out feature.

This historic hotel provides family facilities, such as babysitting/child services. The front desk operates around the clock and the friendly staff can suggest sights to visit and provide other tourist information.

Polana Serena Hotel has 150 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.

The hotel features restaurant and bar where guests are able to unwind at the end of the day. For those preferring to eat out, the surrounding neighbourhood offers a number of bars and restaurants with a range of different cuisines.

Polana Serena Hotel has easy access to Joaquim Chissano Convention Center.

Rating
8.5
Very good
Based on 464 verified guest reviews

Latest deals for Polana Serena Hotel

Wed 7/5
Thu 8/5
Deluxe room
1 twin bed
bed type unknown
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Executive room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
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Double room
bed type unknown
1 twin bed
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Polana Serena Hotel

  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Coffee machine
  • Dining area

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Towels/sheets (extra fee)
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Fitness

  • Aerobics
  • Fitness centre
  • Tennis

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping

Reviews of Polana Serena Hotel

8.5
Very good
464 verified ratings
Wonderful
281
Very good
78
Good
56
Okay
21
Fair
10
Mediocre
8
Poor
10

Summary of reviews

Guests say
Guests appreciated the spacious and clean rooms, as well as the excellent breakfast options. However, many reviews highlighted issues with service, including slow response times and disorganization. The location and views were also praised, contributing to a generally positive experience despite some drawbacks.
AI-generated from customer reviews
Cleanliness9 out of 10
Breakfast8.5 out of 10
Location8 out of 10
Room Size7.5 out of 10
Service3 out of 10
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Location

Avenida Julius Nyerere 1380 Po Box 1151, Maputo

What's nearby

  • Museum of Natural History1.4 km
  • Joaquim Chissano Convention Center2 km
  • Cathedral of Our Lady of the Immaculate Conception, Maputo2.3 km
  • Maputo City Hall2.4 km
  • Avenida Theater2.4 km
  • Maputo Botanical Gardens2.5 km
  • Maputo Fortress2.8 km
  • Praca dos Trabalhadores3.3 km
  • Machava Stadium9.2 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Polana Serena Hotel

Low season

November

High season

November

Average price (weeknight)

€259
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Polana Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Polana Serena Hotel

  • How long should you stay at Polana Serena Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Polana Serena Hotel

  • Where is Polana Serena Hotel located?

    Polana Serena Hotel is located at Avenida Julius Nyerere 1380 Po Box 1151, 8.5 km from the centre of Maputo. Museum of Natural History is the closest landmark to Polana Serena Hotel.

  • When is check-in time and check-out time at Polana Serena Hotel?

    Check-in time is 14:00 and check-out time is 11:00 at Polana Serena Hotel.

  • Does Polana Serena Hotel offer free Wi-Fi?

    Yes, Polana Serena Hotel offers free Wi-Fi.

  • Does Polana Serena Hotel offer free parking?

    Yes, Polana Serena Hotel offers free parking.

  • How far is Polana Serena Hotel from the airport?

    Polana Serena Hotel is 6.2 km from Maputo Intl. Polana Serena Hotel is 97.9 km from Manzini King Mswati III Intl.

  • Does Polana Serena Hotel have a pool?

    Yes, Polana Serena Hotel has a pool on-site.

  • How does KAYAK find such great Polana Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Polana Serena Hotel in Maputo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Polana Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Polana Serena Hotel.

See more FAQs

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Good to know

Value for money

7.9

Distance to city centre

8.5 km

Nearest airport

Maputo Intl

Distance to airport

6.0 km