Overview

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Cititel Mid Valley Hotel

Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
+60 322 961 188

€53+

Overall guest ratings

7.6/10 Good
based on 6,985 reviews

Review highlights

  • 9.3
  • 8.8
  • 4.0
  • 4.0

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Set amid the bustling commercial and leisure district of Mid Valley City, Kuala Lumpur, the award winning business hotel in Klang Valley offers comfort, affordability and warm hospitality at business-class standards.

    Boasting a room inventory of 646 Superior and Deluxe Rooms, the hotel welcomes you with a totally fulfilling stay beyond expectations, complemented with modern room amenities and an appealing environment.

    Complementing the hotel is the Mid Valley Megamall, reputed as one of the largest shopping malls in Asia, offering an exciting and endless variety of fashion, food, entertainment and family fun, along with a wide range of unique promotional events.

    Spearheaded by three reputed mega-stores of Carrefour, Jusco and Metrojaya, over 430 specialty stores, an 18-screen Cineplex, a 38-lane bowling alley, a children’s entertainment centre, the megamall also houses a 400-metre long of lush landscaped pedestrian walk, packed with chic cafes, themed restaurants and bars.

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    Cititel Mid Valley Hotel

    AMENITIES

    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Coffee shop
    • Internet (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 6,985 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      9.5 "95% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.4 "Housekeeping was great, according to 94%."
      7.5 "75% were happy with the room service."
      8.9 "89% said the recreation staff was great."
      10.0 "100% said the concierge service was amazing."
      8.3 "83% found the restaurant service to be one of the best."
    • 8.4 "Food is delicious."
      7.9 "79% loved the menu selection."
      10.0 "Yummy desserts, said 100%."
      7.3 "73% were happy with the price."
    • 6.5 "Average value."
    • 6.4 "Breakfast is mediocre."
    • 4.0 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.0 "80% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      2.1 "79% thought they were poorly maintained."
      0.8 "92% criticized the small bathroom."
      0.6 "94% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      0.8 "92% thought the tv was sub-standard."
      2.3 "77% had problems with the shower."
      4.1 "Air conditioning was criticized by 59%."
      2.3 "77% were disappointed with the minibar."
    • 2.6 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      0.8 "92% criticized the small bathroom."
      4.1 "Air conditioning was criticized by 59%."
      1.9 "81% thought it was too noisy."
    • 2.6 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
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    Overall rating

    7.4 Good
    based on 2,095 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      9.6 "96% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.5 "Housekeeping was great, according to 95%."
      7.9 "79% were happy with the room service."
      8.1 "81% found the restaurant service to be one of the best."
    • 8.2 "Food is delicious."
      7.8 "78% loved the menu selection."
      10.0 "Yummy desserts, said 100%."
      7.8 "78% were happy with the price."
    • 6.6 "Average value."
    • 6.5 "Breakfast is mediocre."
    • 3.7 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.4 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.3 "For 97%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      1.8 "82% thought they were poorly maintained."
      2.4 "76% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
      3.9 "Air conditioning was criticized by 61%."
      0.7 "93% thought the tv was sub-standard."
    • 2.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 2.2 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      0.8 "92% criticized the small bathroom."
      1.8 "82% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
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    Overall rating

    7.5 Good
    based on 2,374 reviews
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.4 "Housekeeping was great, according to 94%."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      9.6 "96% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Food is delicious."
      8.2 "82% loved the menu selection."
    • 6.9 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 4.2 "Rooms are not good."
      1.9 "81% said rooms were small."
      2.7 "73% complained about the bathroom."
      0.2 "For 98%, the rooms looked old."
      2.4 "76% thought they were poorly maintained."
      1.2 "88% criticized the small bathroom."
      2.2 "78% said the bathroom was dirty."
      0.6 "94% found problems with the furniture."
      0.7 "93% thought the tv was sub-standard."
      2.5 "75% had problems with the shower."
      4.4 "Air conditioning was criticized by 56%."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.2 "88% criticized the small bathroom."
      4.4 "Air conditioning was criticized by 56%."
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    Overall rating

    7.3 Good
    based on 838 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.8 "Food is delicious."
      8.2 "82% loved the menu selection."
    • 7.0 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.8 "Average value."
    • 6.7 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.0 "80% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
      0.7 "93% criticized the small bathroom."
    • 3.9 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.5 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      0.7 "93% criticized the small bathroom."
    • 2.5 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    based on 1,676 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      9.6 "96% thought parking was inexpensive."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      9.3 "Housekeeping was great, according to 93%."
      7.0 "70% were happy with the room service."
    • 8.5 "Food is delicious."
      7.8 "78% loved the menu selection."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average value."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.3 "For 97%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
      1.1 "89% thought the tv was sub-standard."
      2.3 "77% had problems with the shower."
      1.9 "81% said the bathroom was dirty."
      0.5 "95% found problems with the furniture."
      0.7 "93% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
    • 2.8 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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