The Palms Hotel, Key West Hotels from €198

Guest reviews

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Solo

Overall rating

based on 1,601 reviews

Pool

9.3 "Excellent pool."

9.3 "Clean pool, said 93%."
Service

8.2 "Great service."

9.1 "91% found the staff to be very friendly."
Amenities

7.8 "Good amenities."

7.0 "70% thought the building was wonderful."

9.4 "94% found the grounds to be nice."

9.9 "99% loved the outdoor sports facilities."

10.0 "100% thought the architecture was beautiful."

9.2 "92% loved the terrace."
Location

7.5 "Good location."

9.7 "97% thought parking was inexpensive."

8.3 "83% liked the proximity to sightseeing."

7.9 "79% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."
Breakfast

7.5 "Good breakfast."

9.7 "97% were happy with the price of the breakfast."
Value for money

5.7 "Average value."
Beach

5.6 "Beach is so-so."
Room

4.5 "Rooms are not good."

1.5 "85% said rooms were small."

2.6 "74% complained about the bathroom."

0.8 "Air conditioning was criticized by 92%."

0.3 "97% criticized the small bathroom."

1.2 "88% had problems with the shower."

1.1 "89% thought they were poorly maintained."

4.1 "59% were disappointed with the minibar."

0.5 "For 95%, the rooms looked old."

4.0 "60% said the bathroom was dirty."
WiFi

4.2 "Internet is poor."

3.7 "63% said the wifi quality was bad."
Comfort

3.8 "Not very comfortable."

1.5 "85% said rooms were small."

3.8 "62% thought it was too noisy."

0.8 "Air conditioning was criticized by 92%."

0.3 "97% criticized the small bathroom."

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Overall rating

based on 1,040 reviews

Pool

9.1 "Excellent pool."

9.1 "Clean pool, said 91%."
Service

8.4 "Great service."

9.0 "90% found the staff to be very friendly."

7.4 "Housekeeping was great, according to 74%."
Location

7.3 "Good location."

9.8 "98% thought parking was inexpensive."

8.6 "86% liked the proximity to sightseeing."
Breakfast

6.9 "Breakfast is mediocre."
Value for money

6.1 "Average value."
Room

4.6 "Rooms are not good."

1.4 "86% said rooms were small."

2.4 "76% complained about the bathroom."

0.4 "96% criticized the small bathroom."

1.0 "Air conditioning was criticized by 90%."

1.2 "88% had problems with the shower."

4.2 "58% were disappointed with the minibar."

0.6 "For 94%, the rooms looked old."

1.3 "87% thought they were poorly maintained."

4.9 "51% found problems with the furniture."

3.9 "61% said the bathroom was dirty."
WiFi

4.0 "Internet is poor."

3.6 "64% said the wifi quality was bad."
Comfort

3.8 "Not very comfortable."

1.4 "86% said rooms were small."

3.8 "62% thought it was too noisy."

0.4 "96% criticized the small bathroom."

1.0 "Air conditioning was criticized by 90%."

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Overall rating

based on 464 reviews

Pool

9.3 "Excellent pool."
Service

8.6 "Great service."
Location

7.5 "Good location."

9.8 "98% thought parking was inexpensive."
Breakfast

7.0 "Good breakfast."
Value for money

5.3 "Average value."
Room

3.9 "Rooms are not good."

1.3 "87% said rooms were small."

2.5 "75% complained about the bathroom."

0.9 "Air conditioning was criticized by 91%."

0.2 "98% criticized the small bathroom."

1.0 "90% had problems with the shower."

3.8 "62% were disappointed with the minibar."

1.4 "86% thought they were poorly maintained."
WiFi

3.9 "Internet is poor."

3.5 "65% said the wifi quality was bad."
Comfort

3.0 "Quite uncomfortable."

1.3 "87% said rooms were small."

3.4 "66% thought it was too noisy."

0.9 "Air conditioning was criticized by 91%."

0.2 "98% criticized the small bathroom."

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Overall rating

based on 96 reviews

Pool

9.4 "Excellent pool."
Service

8.1 "Great service."

9.2 "92% found the staff to be very friendly."
Location

7.8 "Good location."
Breakfast

7.6 "Good breakfast."
Room

4.6 "Rooms are not good."

2.6 "74% complained about the bathroom."

1.8 "82% said rooms were small."
Comfort

4.1 "Not very comfortable."

1.8 "82% said rooms were small."