Overview

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The Palms Hotel

820 White Street, Key West, FL 33040, United States
+1 305 294 3146

€205+

Overall guest ratings

7.8/10 Good
based on 1,591 reviews

Review highlights

  • 9.5
  • 8.2
  • 5.5
  • 4.5

Good to know

  • Clean rooms

Nearby

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    About

    Just 3.1 mi (5 km) from the airport, The Palms Hotel puts you within a 10-minute drive of Ernest Hemingway Home and Museum and Audubon House and Tropical Gardens. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Rooms at this Victorian guest house offer flat-screen TVs and free WiFi.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Outdoor pool
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,548 reviews
    • 9.5 "Excellent pool."
      9.1 "Clean pool, said 91%."
    • 8.2 "Great service."
      7.1 "71% said the reception staff was great."
      7.7 "Housekeeping was great, according to 77%."
    • 7.5 "Good breakfast."
      9.8 "98% were happy with the price of the breakfast."
    • 7.5 "Good amenities."
      9.4 "94% found the grounds to be nice."
      9.9 "99% loved the outdoor sports facilities."
      10.0 "100% thought the architecture was beautiful."
      8.9 "89% loved the terrace."
    • 7.5 "Good location."
      9.1 "91% thought parking was inexpensive."
      9.2 "92% liked the proximity to sightseeing."
      7.5 "75% liked the proximity to shopping."
    • 5.5 "Average value."
    • 4.5 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.3 "77% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      0.5 "95% criticized the small bathroom."
      1.2 "88% had problems with the shower."
      1.3 "87% thought they were poorly maintained."
      4.3 "57% were disappointed with the minibar."
      4.5 "55% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
      0.6 "For 94%, the rooms looked old."
    • 3.8 "Not very comfortable."
      1.5 "85% said rooms were small."
      4.4 "56% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      0.5 "95% criticized the small bathroom."
    • 3.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 1,006 reviews
    • 9.2 "Excellent pool."
      8.9 "Clean pool, said 89%."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "Housekeeping was great, according to 82%."
    • 7.4 "Good location."
      9.3 "93% thought parking was inexpensive."
      9.3 "93% liked the proximity to sightseeing."
    • 6.8 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 4.5 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.7 "93% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
      1.2 "88% had problems with the shower."
      4.6 "54% were disappointed with the minibar."
      1.3 "87% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      3.8 "62% said the bathroom was dirty."
      4.0 "60% thought the tv was sub-standard."
    • 3.7 "Not very comfortable."
      1.4 "86% said rooms were small."
      4.3 "57% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 417 reviews
    • 9.5 "Excellent pool."
    • 8.6 "Great service."
    • 7.7 "Good location."
      9.2 "92% thought parking was inexpensive."
    • 7.2 "Good breakfast."
      9.8 "98% were happy with the price of the breakfast."
    • 5.2 "Average value."
    • 3.8 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.3 "77% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      0.4 "96% criticized the small bathroom."
      1.0 "90% had problems with the shower."
      4.0 "60% were disappointed with the minibar."
      4.7 "53% found problems with the furniture."
      1.5 "85% thought they were poorly maintained."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.0 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      3.9 "61% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      0.4 "96% criticized the small bathroom."
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    Overall rating

    8.0 Good
    based on 123 reviews
    • 9.6 "Excellent pool."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.8 "Good location."
    • 7.7 "Good breakfast."
    • 4.7 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.0 "80% said rooms were small."
    • 4.4 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.1 "59% thought it was too noisy."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    data provided by TrustYou

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