Overview

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Cinnamon Citadel Kandy

124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
+94 812 234 365

€113+

Overall guest ratings

8.2/10 Excellent
based on 1,182 reviews

Review highlights

  • 9.3
  • 8.8
  • 7.7
  • 2.6

Good to know

  • Nice building
  • Great menu
  • Friendly atmosphere
  • Great view

Nearby

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    About

    Everything about the Cinnamon Citadel Kandy is an escapist's dream. Be it the luxurious amenities and panoramic views offered in every room, or boat rides and nature walks that get you up close and personal with the wild inhabitants of the surrounding forests. Or simply the warmth of our ever-smiling staff, whose prompt service and attention to every little detail completes the experience of the perfect getaway.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Laundry facilities
    • Spa
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 1,182 reviews
    • 9.3 "Incredible bar."
    • 8.8 "Breakfast is good."
    • 7.7 "Good location."
      9.3 "93% liked the proximity to sightseeing."
    • 7.2 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% found the restaurant service to be one of the best."
      7.3 "73% said the booking process went smoothly."
    • 6.9 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
    • 2.6 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.5 "Disappointing wellness & sports facilities."
      1.7 "83% didn't like the fitness area."
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    Overall rating

    8.1 Excellent
    based on 697 reviews
    • 9.4 "Excellent pool."
    • 9.3 "Incredible bar."
    • 8.8 "Breakfast is good."
    • 8.0 "Location is great."
    • 7.6 "Nice rooms."
      9.8 "98% thought the view was good."
      9.2 "92% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
      8.4 "84% enjoyed the balcony."
    • 2.8 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."

    Overall rating

    8.0 Good
    based on 449 reviews
    • 9.3 "Incredible bar."
    • 9.2 "Excellent pool."
    • 8.9 "Breakfast is good."
    • 7.5 "Good amenities."
      7.5 "75% thought the building was wonderful."
      9.1 "91% enjoyed the lobby entrance."
      8.4 "84% found the grounds to be nice."
    • 7.5 "Good location."
    • 6.8 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
    • 6.5 "Vibe was decent."
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    Overall rating

    7.8 Good
    based on 35 reviews
    • 9.4 "Excellent pool."
    • 9.0 "Excellent breakfast."
    • 7.9 "Tasty food."
    • 7.1 "Good location."
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Nice building"
    "Great menu"
    "Friendly atmosphere"
    "Great view"
    data provided by TrustYou
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