Overview

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Crowne Plaza Hangzhou Xanadu Resort

3318 Xiang Lake Road, Hangzhou 311258, China
+86 571 8388 0888

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+86 571 8388 0888

Overall guest ratings

8.9/10 Excellent
based on 437 reviews

Review highlights

  • 7.6
  • 7.1
  • 5.4
  • 5.3

Nearby

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    About

    With a stay at Crowne Plaza Hangzhou Xanadu Resort in Hangzhou (Xiaoshan), you'll be close to Hangzhou Polar Ocean World. This 4.5-star resort is within the vicinity of Hangzhou Paradise Park and Crazy Appleland.

    Rooms

    Make yourself at home in one of the 301 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as complimentary newspapers and coffee/tea makers.

    Amenities

    Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. This resort also features complimentary wireless Internet access, babysitting/childcare, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.

    Dining

    You can enjoy a meal at a restaurant serving the guests of Crowne Plaza Hangzhou Xanadu Resort, or find a snack in a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Sauna
    • Pets not allowed
    • Steam room
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 437 reviews
    • 7.6 "Good location."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.0 "Good vibe."
      10.0 "100% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Food is average."
    • 5.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.3 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
    • 4.4 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      4.2 "Disappointing facilities for kids, said 58%."
    • 3.8 "Value below average."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 34 reviews
    • 7.7 "Good location."
    • 7.1 "Good service."
    • 6.9 "Vibe was decent."
    • 5.5 "Rooms are ok."

    Overall rating

    9.1 Excellent
    based on 279 reviews
    • 7.4 "Good location."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Food is average."
    • 5.3 "Average cleanliness."
      5.2 "52% thought the cleanliness of the hotel was average."
      5.9 "Only 59% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.9 "Only 59% said rooms were clean enough."
    • 4.3 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      4.7 "Disappointing facilities for kids, said 53%."
    • 4.1 "Value below average."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 109 reviews
    • 7.6 "Good location."
    • 7.3 "Good service."
    • 7.0 "Good vibe."
    • 6.6 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.4 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.8 "Value below average."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 13 reviews
    • 6.7 "Service is ok."
    data provided by TrustYou

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