Overview

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Hotel Excelsior

Golden Sands, Golden Sands 9007, Bulgaria
+359 5235 7114

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+359 5235 7114

Overall guest ratings

7.9/10 Good
based on 607 reviews

Review highlights

  • 8.5
  • 8.3
  • 8.2
  • 6.1

Good to know

  • Friendly atmosphere
  • Friendly service
  • Clean hotel facilities
  • Recreation staff is nice

Nearby

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    AMENITIES

    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Game room
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Parking
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Playground
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 607 reviews
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.6 "96% said the recreation staff was great."
      8.9 "89% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      8.3 "83% found the restaurant service to be one of the best."
      8.0 "80% were happy with the shuttle service."
      10.0 "Excellent childcare, thought 100%."
    • 8.3 "Generally very clean."
      7.4 "74% said rooms were clean."
      9.2 "92% thought it was clean."
      9.1 "Clean pool, said 91%."
      7.7 "77% thought the dining area was clean."
    • 8.2 "Good value."
    • 7.9 "Tasty food."
      7.1 "71% loved the menu selection."
      8.3 "83% loved the dining experience."
      9.2 "Yummy desserts, said 92%."
      7.7 "77% thought the dining area was clean."
      10.0 "Salads were tasty, according to 100%."
      10.0 "100% loved the pizza."
    • 7.3 "Good location."
      8.2 "82% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 6.1 "Rooms are ok."
      5.4 "Only 54% thought the furniture was functional."
      6.7 "Only 67% thought the shower was ok."
    • 5.5 "Internet is average."
      6.7 "67% thought it was adequately priced."
    • 5.0 "Breakfast is mediocre."
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    Overall rating

    8.0 Good
    based on 236 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.4 "94% said the recreation staff was great."
      8.9 "89% thought the service was very professional."
    • 8.2 "Good value."
    • 8.1 "Generally very clean."
      7.4 "74% said rooms were clean."
      9.1 "91% thought it was clean."
    • 6.8 "Location is acceptable."
      5.7 "Proximity to the beach was acceptable, thought 57%."
    • 6.4 "Rooms are ok."
      5.7 "Only 57% thought the furniture was functional."
      5.2 "Only 52% thought the air conditioning was adequate."

    Overall rating

    7.9 Good
    based on 285 reviews
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
    • 8.3 "Food is delicious."
      7.4 "74% loved the menu selection."
      8.6 "86% loved the dining experience."
    • 8.2 "Good value."
    • 8.2 "Generally very clean."
      7.4 "74% said rooms were clean."
      9.0 "90% thought it was clean."
      8.9 "Clean pool, said 89%."
    • 7.5 "Good location."
    • 5.9 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.6 "Only 56% thought the furniture was functional."
    • 5.2 "Internet is average."
      6.9 "69% thought it was adequately priced."
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    Overall rating

    8.1 Excellent
    based on 84 reviews
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.4 "Generally very clean."
      7.6 "76% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.2 "Good value."
    • 7.9 "Tasty food."
    • 7.5 "Good location."
    • 7.0 "Good beach."
    • 6.3 "Pool is mediocre."
    • 5.9 "Rooms are ok."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Clean hotel facilities"
    "Recreation staff is nice"
    data provided by TrustYou

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