Overview

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The Gurney Resort Hotel & Residences

18 Persiaran Gurney, George Town (Penang) 10250, Malaysia
+60 4370 7000

€33+

Overall guest ratings

7.1/10 Good
based on 3,238 reviews

Review highlights

  • 8.9
  • 7.3
  • 3.9
  • 3.3

Good to know

  • Spacious rooms

Nearby

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    About

    The Gurney Resort Hotel & Residences puts you within a 10-minute drive of Wat Chaiya Mangkalaram and Fort Cornwallis. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the restaurant. There are 2 outdoor pools and a steam room, and rooms get the details right with jetted tubs and rainfall showerheads.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 3,238 reviews
    • 8.9 "Location is great."
      9.1 "91% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      8.5 "City centre within easy reach, said 85%."
      10.0 "100% thought parking was inexpensive."
      8.8 "Easily accessible by car, said 88%."
      8.2 "82% appreciated the closeness to the beach."
    • 7.3 "High comfort."
      9.7 "97% thought rooms were spacious."
      9.3 "93% liked the big bathroom."
    • 6.0 "Service is ok."
      5.0 "50% thought the management was tolerable."
      5.0 "Hotel security was average, thought 50%."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.6 "56% thought the minibar was ok."
    • 3.9 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
      2.9 "71% didn't like the architecture."
    • 3.3 "Not very clean."
      3.5 "65% said rooms were dirty."
      3.0 "70% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
      2.1 "Dirty pool, said 79%."
    • 2.9 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 2.6 "Disappointing wellness & sports facilities."
      2.4 "76% didn't like the fitness area."
      2.7 "73% were unhappy with the sauna."
    • 1.9 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
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    Overall rating

    6.9 Good
    based on 744 reviews
    • 8.8 "Location is great."
      9.2 "92% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 7.2 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 6.2 "Service is ok."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 3.9 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      1.1 "89% complained about the elevator."
    • 2.9 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      2.6 "74% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
    • 2.9 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.2 "Disappointing wellness & sports facilities."
      2.1 "79% didn't like the fitness area."
    • 2.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
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    Overall rating

    7.0 Good
    based on 2,007 reviews
    • 9.1 "Terrific location."
      9.2 "92% liked the proximity to shopping."
      9.5 "95% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
      8.5 "City centre within easy reach, said 85%."
    • 7.4 "Good pool."
    • 7.1 "High comfort."
      9.5 "95% thought rooms were spacious."
      9.2 "92% liked the big bathroom."
    • 6.1 "Service is ok."
      5.4 "Only 54% thought the service was professional."
      5.6 "56% found the room service acceptable."
    • 5.3 "Breakfast is mediocre."
    • 4.2 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
      4.9 "For 51%, the lobby entrance was sub-standard."
    • 3.3 "Not very clean."
      3.3 "67% said rooms were dirty."
      3.2 "68% thought it was rather dirty."
      2.2 "Dirty pool, said 78%."
    • 2.6 "Disappointing wellness & sports facilities."
      2.3 "77% didn't like the fitness area."
    • 2.6 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 2.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
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    Overall rating

    6.8 Good
    based on 226 reviews
    • 9.1 "Terrific location."
      9.2 "92% liked the proximity to shopping."
    • 7.6 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 5.9 "Service is ok."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 3.8 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.7 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 2.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    6.5 Good
    based on 259 reviews
    • 8.9 "Location is great."
      8.1 "81% appreciated the closeness to the beach."
    • 7.3 "High comfort."
      9.8 "98% thought rooms were spacious."
    • 5.6 "Service is ok."
    • 5.1 "Food is average."
    • 4.9 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      3.4 "66% said rooms were dirty."
      0.7 "93% found problems with the furniture."
      0.4 "For 96%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
      2.3 "77% had problems with the shower."
    • 3.9 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
    • 1.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

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