Overview

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The Gurney Resort Hotel & Residences

18 Persiaran Gurney, George Town (Penang) 10250, Malaysia
+60 4370 7000

€34+

Overall guest ratings

7.1/10 Good
based on 3,100 reviews

Review highlights

  • 9.0
  • 7.4
  • 4.2
  • 3.4

Good to know

  • Spacious rooms

Nearby

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Pets not allowed
    • Steam room
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 3,100 reviews
    • 9.0 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      8.6 "City centre within easy reach, said 86%."
      9.0 "Easily accessible by car, said 90%."
      8.2 "82% appreciated the closeness to the beach."
      10.0 "100% thought parking was inexpensive."
    • 7.4 "High comfort."
      9.8 "98% thought rooms were spacious."
      9.2 "92% liked the big bathroom."
    • 5.8 "Service is ok."
      5.0 "Hotel security was average, thought 50%."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 4.2 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
      4.5 "For 55%, the lobby entrance was sub-standard."
    • 3.4 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
      2.4 "Dirty pool, said 76%."
    • 3.1 "Disappointing wellness & sports facilities."
      2.4 "76% didn't like the fitness area."
    • 2.8 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 1.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
      4.5 "For 55%, the lobby entrance was sub-standard."
      4.2 "58% didn't like the unstylish hotel."
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    Overall rating

    6.9 Good
    based on 713 reviews
    • 8.9 "Location is great."
      9.2 "92% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 7.1 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 6.0 "Service is ok."
      5.0 "Only 50% thought the service was professional."
    • 5.8 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 4.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.6 "84% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
    • 3.0 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
    • 2.9 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.8 "Disappointing wellness & sports facilities."
      2.1 "79% didn't like the fitness area."
    • 2.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    based on 1,829 reviews
    • 9.2 "Terrific location."
      9.2 "92% liked the proximity to shopping."
      9.5 "95% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
      8.5 "City centre within easy reach, said 85%."
      8.1 "81% liked the proximity to sightseeing."
    • 7.1 "High comfort."
      9.5 "95% thought rooms were spacious."
      9.1 "91% liked the big bathroom."
    • 7.1 "Good pool."
    • 6.0 "Service is ok."
      5.4 "Only 54% thought the service was professional."
      5.5 "55% found the room service acceptable."
    • 5.4 "Breakfast is mediocre."
    • 4.2 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
      2.5 "Dirty pool, said 75%."
    • 3.0 "Disappointing wellness & sports facilities."
      2.3 "77% didn't like the fitness area."
    • 2.6 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 2.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
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    Overall rating

    6.8 Good
    based on 248 reviews
    • 9.2 "Terrific location."
      9.2 "92% liked the proximity to shopping."
    • 7.7 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Service is ok."
    • 5.5 "Rooms are ok."
    • 4.1 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 1.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    6.5 Good
    based on 310 reviews
    • 9.0 "Terrific location."
      8.1 "81% appreciated the closeness to the beach."
    • 7.4 "High comfort."
      9.8 "98% thought rooms were spacious."
    • 5.4 "Service is ok."
    • 5.0 "Rooms are ok."
    • 5.0 "Food is average."
    • 4.2 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.6 "84% complained about the elevator."
    • 3.4 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 1.6 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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