Hotels near Fort Smith airport

Pros: It was super clean!

Cons: I have a 5 year old with special needs.the man next door to us, watched the TV so loud I could hear the gunshots in the movie. He snored so loud he woke my daughter up several times. Walls so thin, I would hear using the bathroom!!!! BBAARRFF!!!!

Pros: I love that it's pet friendly. Even without the pool, we had a great time. The lady at Front Desk was very helpful!

Cons: We went specifically for the pool but it was closed. So we only spent one night instead of three.

Pros: Everything was perfect even access to rooms

Cons: There was nothing I didn’t like

Pros: This was our first time traveling since Covid started and while I was extremely nervous, I was very pleased to discover how clean this property was. The lobby was absolutely beautiful and there was hand sanitizer available all throughout. Check-in was quick and easy. The rooms were sealed as an additional means to let you know no one had entered after cleaning had finished. Multiple times when we entered the elevator, there was someone inside cleaning, which was so nice to see. They only allow one person in the fitness center at a time, by appointment, and sanitized in between so I felt safe in my workout. There was no hand sanitizer in there, which I wished there was, but it was right out the door by the elevators so it was okay. Breakfast had several grab and go choices, which was nice. Comfortable bed and space. Overall, great experience!

Cons: The shower head pressure was pretty low. I find that with most hotels, unfortunately, but I’m sure it’s an effort to save water. I have lots of thick hair so it just takes forever to wash but it didn’t ruin our trip by any means. Another thing that is no fault of the property, this location is very loud. It sounded like constant drag races through most of the night. I think I finally fully fell asleep around 2 A.M. which was unfortunate given we had to be up by 4:30. Again, not the hotel’s fault but just sharing for anyone who may be sensitive to the loud noises.

Pros: The staff took care of every need and made you feel at home! I noticed staff timely disinfecting high touch areas thru out the hotel during Covid making my stay feel a lot safer.

Cons: Road noise was a bit intrusive from the nearby gas station. Thats about the only negative

Pros: This was one of the cleanest hotels I had the pleasure staying in considering this Covid life we are in living. Everything was top notch!

Cons: Not so much the property but the street / car noise was louder than I would like.

Pros: Breakfast was good, staff were very friendly and helpful.

Cons: The cost was a little more than I would of liked to paid

Pros: Convenient location. Bath towels nice.

Cons: The sheets were too worn. Pillows too soft. Comforter would not stay on bed.

Pros: Friendly staff and clean room.

Cons: If they can serve coffee, why can’t they serve orange juice for breakfast?

Pros: The room was big and had plenty of room to move around without running into each other.

Cons: The breakfast could have been better.

Pros: I love staying in Home2suites. This was overall the best one . Even with COVID , the breakfast offered something for everyone in a very safe environment. Housekeeping was cleaning elevators frequently .

Cons: The swimming pool was not open to everyone because of COVID. This was one main reason we made the trip . We weren’t aware that an appointment needed to be made to use the pool

Pros: Room was spacious and clean

Cons: Pillows were very uncomfortable and the noise from the street was disturbing

Pros: We loved everything from the room to the breakfast and the indoor pool!”

Pros: It was a big room, very clean, beds comfy

Cons: Not very sound proof, could hear the man next door talking on his phone and could understand what he was saying. Heard another's person's alarm go off. The "rolling table" was sort of in the way.

Pros: Very comfortable. Room had everything you could ask for.

Pros: The room was not what we expected. It was above and beyond. Very clean and the staff was accommodating and friendly.

Pros: Comfortable bed and convenient location.

Cons: Breakfast just looked ok. We chose to eat elsewhere.

Pros: Large open room

Cons: Had to leave

Pros: Size of rooms was impressive and hotel and rooms up to date and very clean

Cons: Nothing at all

Cons: Bathroom sink drains really slow, called the reception, they sent maintenance to fix it but was not able to fix really well, still drains slow. I Didn’t follow up, since I think the drain needs extensive declogging, I’m not gonna ruin our stay because of that. Toilet flushes really slow too.

Pros: The location not having to go far out.

Cons: I love the location everything was right there the restaurant's the shopping great location..

Cons: They couldnt give us any room keys there system was down.

Pros: Loved the staff, very friendly. We were there for a youth wrestling tournament and the front desk just wanted to feed all the kids cookies and chips but couldn’t because they hadn’t weighed in yet.

Cons: Parking

Cons: Several extra charges on my card. Rooms were dirty

Pros: Cleanliness, service, and staff were excellent.

Cons: Not one thing.

Pros: Staff is always nice and accommodating. Breakfast is good considering the pandemic. The rooms are nice clean and everything works lol quiet they were so nice when I over slept past check out and didn't rush me out.

Pros: Clean

Cons: No

Pros: Everything was great. Room was nice and was right by the elevator. Hotel was quiet. Hotel employee runs an amazing hotel.

Pros: Room was clean and staff was very nice

Pros: The majority of the staff where very friendly and polite.

Cons: Just a problem with the toilet.

Pros: Staff was wonderful, amenities were great, and it was very quiet except for the fire alarms.

Cons: Roach and fire alarms going off 3 times in the middle of the night

Pros: Very clean facility, friendly, helpful staff, great breakfast

Cons: No

Pros: Fast & efficient.

Cons: Everything was great.

Pros: It was clean.

Cons: I enjoyed everything!

Pros: The staff at the front desk were extremely nice.

Cons: We had stayed in this hotel numerous times before but this time we left with bed bug bites all over my children. I have tried to contact the hotel manager more than once and with no return call.

Pros: Breakfast very limited due to covid

Cons: Wish they had enforced mask policy

Pros: We often choose hotels based on food options, including breakfast. Usually this chain does a better job of it. I paid more for this hotel than others because I expected a decent continental breakfast, but it was dismal!

Cons: Breakfast was nothing, they say due to COVID. The only sandwich available contained sausage, I can't eat sausage, there were boiled eggs-gross, cold cereal, nothing worth eating. Toast, a variety of pastries, a waffle maker, it needed much more!

Pros: Healthy breakfast options.

Cons: No room service the first day.

Pros: The room and hotel overall was clean. Staff was friendly

Pros: A heated kid pool.

Cons: Old, stinky, work being done on the hotel I was not told at time of booking, i would not have booked.

Pros: Clean

Cons: Hard to get into - not much parking

Pros: We stayed at a Homewood, Best Western, Marriott and Hampton Inn. You all were the best of all.

Cons: Elevators/Hallways were very dirty. Had to ask for towels. Dining area was closed.

Pros: It's super easy and fast to check in. The staff are super friendly

Cons: They dont have any smoking rooms

Pros: room was nice and the staff was great

Cons: Elevators were never cleaned as long as we were there

Pros: Loved it! Will definitely go back.

Pros: Beds were comfortable and balcony was nice.

Cons: Pool was totally disgusting. It was so dirty the water was salty and didn't seem to have any chlorine and it had big balls of hair floating around in the water. Elevator needed more cleaning, especially now with the pandemic.

Pros: The clean room.

Cons: The noise..kids slamming doors next to us all through the night!

Pros: As always The Garner Family feels welcome when we stay. Everything is perfect

Pros: Last minute booking but it was definitely a great find!

Cons: Close to downtown. Made my dog and I feel really welcomed.

Cons: Bathtub was less than sanitary and the pool looked nasty as well. Heat was very loud and the breakfast we paid for was not fit for a dog.

Pros: Everything was great

Cons: No

Pros: Everything was great

Cons: No

Pros: Well the bed covers weren’t the cleanest but the one thing that was horrible was the toilet didnt flush so I was upset over that but the ratings were exceptional on the website and I didn’t feel that at all it was average

Pros: Openness and bistro bar along with the indoor pool.

Cons: Provide a breakfast

Cons: We did not have trash bags in the trash cans and the bathroom was NOT hair free. But the staff was super friendly!

Pros: Location

Cons: Price and plumbing issues.

Pros: Nice hotel conveniently located to downtown and the Convention Center.

Cons: Chose this hotel for the indoor pool, trying to keep the kids happy. Unfortunately, there was an issue and the pool was closed that night. Children were disappointed.

Cons: Room service did not restock the toilet paper and we ran out. :(.

Pros: This a very clean and nicely decorated hotel. It is very quiet with great amenities.

Pros: I felt safe!

Cons: N/a

Pros: It was committed to cleanliness and our safety during Covid.

Cons: No one through your website advised us that this pet-friendly hotel would charge an extra $75 dollars for my mother-in-laws small dog.

Pros: Beds

Cons: No microwave or hot tub

Pros: It was clean and the staff was nice.

Cons: Our first room had a busted toilet that was leaking. Went to get dinner while they fixed it got back to no water. Moved us to another room, hot water was not very hot and the water pressure was awful.

Cons: The hotel was in a very scummy area. We did not have soap in our room. The pull out bed was only large enough for one person, so one of our kids had to sleep in the bed with us. We would not stay here again.

Pros: Very clean, very accessible.

Cons: Bed was not very comfortable.

Pros: Accommodating staff

Cons: Room was rather tight. Very little room to move or walk

Pros: Great stay

Cons: it was Not stated when booking that food services of the hotel were closed and no coffee available in the room. This should be stated when booking especially since these services are listed as amenities and are important to customers.

Pros: Everything else was good and was a nice get away for the night.

Cons: I wish the balcony that we paid extra for had not been right over the air conditioning units

Pros: The balcony

Cons: Its located in an area with too many constant sirens hospital and jail are in the view of the hotel so lots of noise other than that excellent place to stay

Pros: The staff.

Pros: Location and cleaniness

Cons: The website stated it had a hot tub but the hot tub was tiled over and made into a seating area. We based our selection off of it having a hot tub so we were extremely disappointed it did not.

Pros: The location is good and the hotel is a pleasant place to stay

Cons: We checked in went to room freshened up then went down to hotel bar only to find it was closed at 9pm on a Saturday night disappointing

Cons: Person in room above me was jumping off of bed onto the floor at 11 pm. Very noisy.

Pros: Front desk person was friendly and did a great job! Room was clean and comfortable as usual!

Cons: The bistro was a disaster. I ordered food, took 30 mins to get it, was supposed to be to go but came out on a plate. Served a brown banana as a side. Bar patrons were loud using foul, inappropriate language. I suggest management take a look at the bar.

Pros: Beautiful room design and nice, clean and high end fixtures, quiet. Nice furniture, impressive lobby. Great for suits and pretty people, apparently. Must be a five star gourmet hotel mislabeled as three, cause it felt hostile to my beard and work-pants.

Cons: Key malfunctioned, every door, even after "refresh"? Promised it fixed. 'Member that desk guy? Circling building looking for working door, used front door, from other side of big building. Housekeeping had to let me in room cause key's bad. No breakfast.

Cons: When a booked this room, i looked specifically for pet friendly hotels. Once I arrived at the hotel, I was informed there was a $75 non refundable deposit required for our small dog. I was not made aware of this prior to booking or I would not have chosen

Pros: Location, pool

Cons: Sink ran slow, toilet handle broken, hair dryer stored in wall closet.

Pros: Location

Cons: Thin walls and could hear everything

Pros: The room was nice and clean. The staff was friendly and helpful. We definitely recommend this hotel and will stay there again when in town!

Cons: The room that I booked online was unavailable when we arrived at the hotel, though the young lady at the front desk failed to mention that she had to reassign us. Then we noticed that the beds hadn't been turned down and we had to get another room.

Pros: The hotel was clean.

Cons: They did not have the 2 queen beds promised; they did not inform us that breakfast was not included in our stay until breakfast; morning front desk staff was rude (evening staff was fine).

Pros: clean and easy access, close to activities, niteclubs, historical points of interest

Cons: looks like it could use a little refreshing. the drapes in our room had tears, the tile in the shower was cracked, the water tasted like it came out of a garden hose.

Cons: Bathroom tiles were breaking out. No breakfast. Pool room so hot, humid and smelling of chlorine you couldn't stay in it very long.

Pros: bed very comfortable

Cons: no free continental breakfast for breakfast buffet for $8, fruit was very poor, had black bananas restaurant was out of steak and most everything for dinner

Pros: Clean good neighborhood

Cons: Tv didn¿t work the first night, was next day before it got fixed

Pros: very nice room and was very clean. It was very quiet even though it is on a bus road.

Pros: Quiet, clean. Lots of space.

Cons: Even with the restrictions still in place, it would have been nice to have some fresh fruit to choose from or yogurt, in addition to the cold cereal and packaged muffin choices.

Pros: Quiet

Cons: Free breakfast was a muffin and bottle water

Pros: The location of the hotel

Cons: Not clean. I found two face clothes that had previously been used hanging on the shower curtain. This was very uncomfortable considering these Covid times.. The services that we got at this hotel is not commensurate with the charges... I would rate this hotel as a 2 star and not 3 star.

Pros: Was a large room, with a large tv. The kitchen would be nice for someone staying longer.

Cons: The mattress was very uncomfortable, had issues with the toilet, shower didn't drain well. Overall the room should be updated to be considered 3 stars. All of the appliances were outdated.

Pros: Convenient location in walking distance to almost every thing you may need

Cons: No breakfast hot food

Pros: That it had a 2 bedroom suite and laundry center.

Cons: The carpet was dirty and there were signs of dogs chewing on furniture, carpet, and curtains.

Pros: Clean, comfortable room with very pleasant staff.

Cons: This was a very nice hotel and there was nothing not to like.

Pros: The nice room & hotel staff were extra friendly.

Pros: leaving

Cons: no hot water lukewarm at best

Pros: Nice staff, huge rooms, hot water!

Pros: Location was the best

Cons: The hotel receptionist did not provided the correct room despite of confirmation previous day of travel. I had called and made sure that I have 1 bedroom suite. At the time of check in, I asked her about 1 bedroom suite and she said we have studio for you

Pros: Clean rooms. Nice scenery. Beautiful fire pit and outdoor sitting area. Had a great time!

Cons: Person at front counter when we checked out was not very nice, but I understand she was doing her job. Just think she could've been nicer about the way she interacted with me.

Pros: Very roomy and I like having a kitchen area.

Pros: Location

Cons: The staff were extremely rude and housekeeping wore no mask

Pros: Size of room

Cons: Pillows

Pros: AC

Cons: I asked for another night at around 9am Saturday. Was told it was added. Notified at 4pm while asleep that she didn't add the night. Other staff were not aware and it was an avoidable situation.

Pros: The price and location, staff were very friendly

Cons: False advertising, we booked online a suite room with king beds and when we get there they only have rooms with queen beds.

Pros: Everything

Cons: Nothing

Cons: The hotel did not have in room coffee available . They also did not have coffee available in the lobby. The attendant said management told them hot to put out the coffee anymore. The same person also apologized because all in room coffee was decaffeinated

Pros: not fair to answer covid-19

Cons: discount rite for no pool , no breakfast and so on.

Pros: great location. Near stores and restaurants and Hospital. The staff was excellent and we loved it there.

Pros: Location and having a separate bedroom.

Cons: The room needs to be cleaned and spruced up a bit.

Pros: quiet and convenient

Cons: mattress

Cons: There was stains on the couch and the bathtub did not drain. Not what you expect from a Marriott brand!

Pros: Staff was very friendly and good location.

Cons: We have stayed at many Marriott hotels, however, this hotel does not live up to the Marriott standard. Small beds, furniture stained, pull out sofa had coils drilling into your back and the fire alarm went off at 3 a.m. forcing everyone out. False alarm.

Cons: There was only one queen size bed in the room. The elevator was not working and we had to walk up three flights of stairs each day. The staff wasn't very nice.

Pros: The staff was impeccable at 1am when we checked in, nicest I've ever encountered. Room was clean and comfy. Breakfast was so so. Starbucks Coffee in our room.

Cons: Pool and Hot tub was down.

Pros: LOCATION

Cons: THE GARGABE DISPOSABLE SMELLED AWFUL. THE CLOSET DOOR WAS OFF TRACK. THE STOPPER IN THE SHOWER WAS JUST SITTING IN THE TUB UNATTACHED.

Pros: It's location is right across the street from my job.

Cons: My key wouldn't work once and my initial room would not lock automatically when I left. I had to switch rooms.

Pros: Conveniently located behind Red Lobster.

Cons: The couch in the living room had stains where people had wiped their fingers across it with food or something on them. Nail clippings found in front of bathroom vanity. Room smelled like mold. Found small hairs in fridge. Air conditioner made such a loud

Pros: I was excited about the location, it was around the area I needed to be. The staffs are very helpful and super nice..

Cons: I did not know tthe hotel accommodates pets until after the purchase. We have severe allergies, we ended up staying with our relatives. Even though the room appears clean but it’s in the air.

Pros: Location

Cons: Bathtub was not clean and no amenities were put out

Pros: It's close to a lot of places

Cons: Everytime I stay here I keep finding hair in the bathroom especially in the tip and around the sink area. It is disgusting. I don't how this hotel get a three star rating

Pros: Looked clean and room was large; location was good for food and shopping; rooms were quiet at night.

Cons: ENd of 2nd day found our wet towels on floor, bed unmade, trash still in room BUT our tip was gone!Front desk immediately brought clean towels and apologized, said since checkout was NEXT day we didn't get housekeeping? Fine but don't take the tip!!!!!

Pros: Exercise facilities and pool

Cons: Only one bed and a couch

Pros: Very nice hotel. I prefer Residence Inn to over others.

Cons: Everything was pretty great except they have a little pest problem. I found two roaches in my room.

Pros: The room was spacious with a living room and kitchen in addition to the bedroom and bath. The bedroom was quite small with a king bed in it and the living space was proportionally larger. Breakfast was included and was better than expected.

Cons: There were several families with kids and pets staying here so it was quite noisy, particularly in the early morning. One dog barks and then they all do. Kids are energetic and run and scream.

Pros: Can't think of much.

Cons: Yes. We were given a handicap room. So we walked down 2 long hallways back to the front desk. We asked the young man at the desk if we could have a different room. He said no because there wasnt any available. This was a lie. The hotel was half empty

Pros: We weren't expecting a room with disabled access, and didn't really need it. But it was nice to know it's available.

Cons: We couldn't get the shower diverter in the bathtub to work properly, and the drain was slow.

Pros: Staff people were very helpful. We were trying to find our way to the National Park Fort Smith area and the desk clerk found good resources to give us. He also suggested great places to get a meal.

Cons: Nothing to complain about. Our stay couldn't have been better.

Cons: Breakfast could have been better but we understand because of covid is why it was such little to choose from.

Pros: Everything else

Cons: Sofa bed was broken.

Pros: It was a good value for the money. Keep doing what you are doing.

Pros: Beds were comfy, shower had good water pressure. TV and wifi were up to expectations.

Cons: Lots of cosmetic damage throughout the hotel. In our room, one picture had a large piece of glass broken out of it. Lots of damage on walls (chipped paint, dents in elevator door, etc.). Elevator and hallways smelled bad. Did not have a printer to use. Was told it was due to COVID, but did have a computer. Doesn't make sense as you touch the mouse and keyboard and don't touch a printer often. Computer was also ridiculously slow (took 2+ minutes just to log on as a guest). Also cheap single ply toilet paper is always disappointing. Parking lot covered with work trucks tells the story. I worked on the road for 8 years so I know some of these guys just destroy rooms. It's the kind of place I'd be happy to stay at for work, just not the kind of place I want to take my family if there was another option.

Pros: Staff was super helpful, room was great and very clean. Breakfast was best grab & go we have seen.

Cons: A little bit of a trick to find. But worth the effort.

Pros: One of the cleanest, quietest hotels I have ever stayed in! Would def recommend it to anyone.

Pros: The process of booking was simple. The check in process was simple. The pricing was good.

Cons: No

Pros: I loved everything about this hotel and had a great experience with my stay.

Cons: There was nothing I didn't like.

Pros: First class accommodations all the way... enough said.

Cons: Nada.

Pros: Location and the breakfast bar.

Cons: I had a 9 hr trip and was tired, the first room we were given someone was in the second one not clean and the third one had cobwebs in th corners and I had to ask for house keeping.

Pros: Location is central. Great air conditioning.

Cons: I guess because of covid they aren’t making beds with housekeeping service. I just wasn’t aware of that.

Pros: They moved us in to a clean nicer room

Cons: The first room they put us in was not properly cleaned

Pros: The general manager was exceptional and polite and professional.

Cons: Hmmm... due to covid the housekeeping is a bit lacking. And breakfast was pitiful.

Pros: Nice room

Cons: I booked this property specifically because they offered airport shuttle service. ...They did not, even though their site never posted it was cancelled. I had to take and pay for a taxi. The console in the room had sticky, dirty spots all over.

Pros: As above

Cons: NOone at the front desk worn a face mask.

Pros: It was located close to the hospital where I had to go.

Cons: Pool was closed Phones didn’t work in the room

Pros: Great little hotel with friendly staff.

Pros: The only thing I liked about it was the manager who checked us in on Friday. She was very pleasant and offered great customer service.

Cons: The room smelled like a dog had been in it, the bed felt like we were sleeping on the ground, another guest was smoking pot in their room and you could smell it everywhere, and housekeeping didn’t even attempt to clean the room while we were there.

Pros: I love the location

Cons: Things didn't work in the room Bc they had a lot of ants and. Wet carpet in the room.

Pros: Location

Cons: Pool wasn’t open and no bath tub in room

Pros: Easy access to highway and restaurants.

Cons: The hotel staff came into our room unannounced and then hung up on us when we called the front desk about it. When we checked out (front desk clerk) was extremely rude. If I could give zero on staff, I would.

Pros: The staff was nice I think back door should be locked at all times that is why u got a card I feel safety frist I’m not a smoker so do like that people stand right at the back door and smoke 💨 u should have a place for smokers . But it wa

Pros: Then general manager checked me in and could not have been any more genuine and warm . Definitely the right job for her. Very pleasant and accommodating to me and answered all of my questions professionally.

Cons: I was charged an extra 20.00 without any reason given to me I’m very busy and haven’t made the time to ask why That’s the only negative

Pros: Convenient uptown

Cons: A lot of noise looks like maids are off on Sunday

Pros: Location

Cons: Ants in room in my bed and my son's bed we were bit. Took pictures and told front desk his response was ew.

Cons: The shower door was broke and i had to fix it myself.

Cons: Cracks in sheetrock, bathroom needed repairs.

Pros: Super clean, big suite, stocked kitchen

Pros: The home like atmosphere.

Cons: Can't think of a thing.

Pros: the room was clean

Cons: Free Breakfast. There was no Breakfast, offered a brown bag that was worse than a continental Breakfast and have to don a mask each time I came in the door was a bit much. There was no crowd of people around. I had to call for fresh towel's.

Pros: They have adapted.

Pros: The food was good . The attendant was excellent.

Cons: All good thank you

Pros: Location was convenient

Cons: Everything but location was absolutely terrible. I would not recommend to anyone.

Pros: Extremely clean! Enjoyed staying there.

Pros: Room, breakfast,recepcionista and some housekeepers

Cons: Pool

Pros: the room space was perfect.

Cons: nope!

Pros: Great clean large rooms.

Pros: clean and spacious. very nice!

Pros: excellent stay!

Cons: Had problems with the door key card. Had to constantly go to front desk to have it reprogrammed. Construction taken place on 2 nd floor. Room was clean and staff were helpful.

Pros: The hotel was very clean. We had to come stay because our water lines froze. The staff was super friendly. Did not have any trouble noise. Breakfast was good. Found out you can keep pets here too.

Cons: Nothing

Pros: Easy access

Cons: COVID limits on breakfast offerings. No way to hold water in sink to shave using razor. Toilet paper holder too far from toilet.

Pros: Location

Cons: Mold all over bathtub. Handicapped room, shower chair screws were falling out and unusable. No breakfasts were served other area motels served breakfast sandwiches for microwave orange juice etc. We had apples banana and coffee. No discount was offere

Pros: This is the best La Quinta I’ve stayed at and I stay at quite a few. I routinely travel with my dog and they are clean and make it so easy. Staff is wonderful and I actually wanted to write a commendation anyway. Wonderful hotel!

Pros: Room layout Not good.... was given an occupied room on arrival & walked in on him dressing then given new room dirty cutlery next to microwave continued below

Cons: Staff did not clean or restock our room the entire stay and when told after first day it was not fixed the 2nd day either for the most part room was clean when we got there but there was several food items behind the tv cabinet on the floor & more.

Pros: Sent the hotel a message directly.

Cons: Sent the hotel a message directly.

Pros: Close to everything. Nice staff and recently remodeled and clean. Stayed 2 nights to visit with family for a funeral. Although I felt the doors should have locked at night after hours (back and side entrances), I never once felt unsafe at the location.

Cons: Although COVID-19 restrictions were in place, I would have like to have seen additional ‘free breakfast’ besides some coffee, fruit and a few muffins. But the coffee and muffins were still very much appreciated. Would stay there again.

Pros: The bed was very comfortable and the floor of tile made the space feel very clean.

Cons: Look

Pros: Awesomw

Pros: The quiet! The friendly, helpful staff, and great breakfast.

Cons: Pillows were difficult to arrange, bed was a little too firm, and we noticed left over pee on the side of the toilet from a former guest.

Cons: Air conditioner not working well

Pros: Hot tub in room was great, as well as the large shower.

Cons: The pool was not heated, we never received the towels we needed, and the room needed more lighting.

Pros: Nice and clean hotel.

Cons: Most of the staff was not very friendly.

Pros: The rooms were clean, staff was nice

Cons: Breakfast was not at all what was advertised which was a big deal for us since we were there for a baseball tournament and our players needed a good breakfast.

Pros: I absolutely loved the staff!! So nice! The girl when we checked in was beyond helpful! Out tv didn't work the 1st night, she immediately handled it and got us switched before we could even unpack so that was amazing!! The entrance was beautiful! The beds were also very comfortable! I usually have to ask for more pillows but they definitely had more than enough. The fridge and microwave helped, especially since their are no vending machines because soda, which I do not drink. Loved the built in soap/shampoo/conditioner bottles in the bathroom! They smelled amazing.

Cons: We stayed here because I had both of my young boys and they've always offered such a good breakfast (we were there for 2 nights) that I did not mind paying a tad more instead of going for a cheaper rate at another hotel. We did not know until we went to get breakfast that it was limited due to the Covid19. I understand the reasoning, I just would've liked too know this before I booked. Especially since even on the limited part, I was told they were out of items.

Cons: There were no outlets to use by the bed for charging.

Pros: The hotel is close to the airport, the beds are really comfortable.

Pros: Love this hotel, stay here every time we go to Ft Smith. The rooms are great & the staff are awesome.

Cons: No

Pros: The location was quite. Breakfast hot meal.

Cons: The room smelled like wet carpet. And my beds sheets din not smell clean.

Pros: Excellent service and accommodations. Friendly staff. Great location. Very clean room!

Cons: Nothing to say negative about this hotel. Very well kept and clean.

Pros: It was quiet, elevator was helpful , free breakfast was great.

Cons: The television service we did have trouble with. Kept showing a code error if you tried surfing the channels.

Pros: Everything

Cons: No

Pros: Hot tub

Cons: Pool temperature

Pros: This was a fantastic place to stay. We would stay there again. The location was a little off the beaten path, but it wasn't a bad neighborhood.

Cons: no

Pros: The staff was great!

Cons: Our room was located in front of the door to the stairs. The guy next door had a dog,that he had to take out and down the stairs throughout the night and morning.

Pros: Very clean. Great hot breakfast. Friendly and accommodating staff. Close to airport and close to town. Great pool

Cons: Nope

Pros: Very clean, friendly staff, simple but good breakfast. Comfortable bed.

Cons: No

Pros: The cost.

Cons: There were pets allowed and the room I stayed in had to be sprayed with air freshener due to the smell. Perhaps only certain rooms in the hotel should be designated pet friendly.

Pros: The night staff was friendly and nice. Room Was very clean with most amenities. We would stay at another holiday inn express in the future.

Cons: No

Pros: The facility and staff was great as usual a little disappointed in the flooring as if the carpet had just been cleaned or needed to be

Cons: The room smelled bad like mildew or dogs

Pros: Great location, amazing, helpful staff, clean room. Also the location can not be beaten with a cstore, dunkin donuts and a grocery store right there next to it.

Cons: The grounds were ki d of in need of attention. We found d hypodermic needles in the parking lot, which we picked up using soda bottles,and irresponsible pet owners neglected to pick up their dog waste.

Pros: Staff was so nice

Cons: Everything was great 😀

Pros: everything but i didn't use wifi wish there would have been an oven but no biggie

Cons: wish we would have had a better view and been closer to the elevator but still no biggie

Pros: The staff was very friendly.

Cons: Was there for only 2 nights but had to change rooms 4 times. In one the bathtub was dirty and looked like blood in it. Another one the commode wouldn't flush. And one smelled like smoke. The staff was great and kept getting us new rooms as problems occure

Pros: The location was good. Room was clean.

Cons: The sleeper sofa was broken and sunk in to the point you couldn’t sit on it. It should be replaced ASAP.

Pros: Two of us stayed. One of us liked the bed & the other did not.

Cons: Yes. No bar soap in bathroom. Attendant said due to covid. I stayed 2 weeks ago at another Candlewood,they had individually wrapped. No shower curtain. It was roll in shower but once again at other Candlewood it had curtain. Pillows sucked. Not too clean.

Pros: It was clean, comfortable and I felt very safe.

Cons: Nope - looking forward to my next stay there

Cons: Could not call out sometimes on the phone

Pros: A big refrigerator. A 2 burner electric cooking stove. Dishwasher. Conveniently located close to the Airport. Close to many eating establishments. Room located on first floor. Quiet surroundings.

Cons: Bread toaster in room didn't work first morning, and I had to request a replacement twice. Overhead light in bathroom was not working. Turntable in microwave didn't turn. Card reader on door quit working for upwards of 24 hours and I had to be let into my room by management several times.

Pros: Nice and quiet area, very clean

Cons: Not enough toilet paper in the bathroom

Pros: The location is as very good.

Cons: The room was quite small.

Pros: On Friday there was a sweet house keeper,that went out of her to make my special need child comfortable. I wish I knew her name

Cons: Some of the stuff was really rude. And I did not appreciate the attitude.

Cons: I got double charged for the room

Pros: Nothing.

Cons: Normally Candalwood Suites are nice hotels. This was the exception. The first room they assigned us hasn’t been serviced. The second room wasn’t much better.

Pros: Very clean and comfortable! Staff very courteous! One of the best bargains I have ever had!!!!

Cons: Was a little hidden!!

Pros: Room was clean nice bed water pressure lacking and ceiling in bathroom is peeling over shower and on floor by the shower.

Cons: Pool closed

Pros: Kitchenette area was good.

Cons: No ice machine Had to use one in refrigerator. Had to turn it on and wait. It was slow, and ice was black and dirty. No coffee cups, no maid service. You have to hunt someone down to get anything you need. Soap dispenser less than half full.

Pros: Got a great room at a great price

Cons: The Queen bed was too small and the handle on the toilet was almost impossible to flush

Pros: It has a stove top and a full size refrigerator.

Cons: Nothing.

Pros: The room

Cons: The pool was closed No breakfast. The beds were hard and springy

Pros: Friendly service as always

Cons: Ants in the room and the tv went out.

Pros: Great location easy getting in and out and close to restaurants and store and excellent staff..

Pros: Courtous and great staff

Pros: location

Cons: the exercise room is joke all equipment does not work we will spend our vacation dollars elsewhere

Pros: The hotel was spotless and in a quiet location.

Cons: The toilet did not work in the first room we were assigned. It would not flush and the water was running continuously. One call to the front dest resulted in a staff member bringing a new card key to a different room. This room had a few dings.

Pros: It was clean and close to airport.

Cons: The ice machine did not work, the AC/heat was either freezing cold or burning hot. Would not hold a normal room temp. Staff was ok at best.

Pros: The location

Cons: The rooms/ hotel stank like smoke. The dryers and washers did not work my room was dirty. When I said something to the front desk the woman said “I know, your room used to be a smoking room”, nothing more.

Pros: location

Cons: No house keeping staff. If you wanted towels or toiletries you had to go to the desk. No exhaust fan in room.

Pros: Close to where I was visiting.

Cons: No

Pros: Beds where comfortable.

Cons: We order a non smoking room. But you could smell smoke. So they brought us a bottle of febreze to spray.

Pros: Location

Cons: Power was out for a couple hours

Pros: Average experience. Not the best and not the worst. For the money it costs, it was ok.

Cons: I was put in a handicapped room which was an issue. I am not handicapped.

Cons: No ice machine, only slow ice maker in room frig. Noisy

Pros: The kitchen

Cons: I had small bugs in my kitchen area

Pros: Nice room and Personel very Attentive

Cons: Small TV

Pros: The cleanliness

Cons: The bed was hard and the light coming through the window with sheer curtains

Pros: Easy to find and kept well.

Pros: Easy check in and very professional friendly staff. Beds were comfortable and clean.

Pros: Not much !!

Cons: Beds were awful, shower water dripped loudly all night, weird smells in haul ways, parking was scarce, just didn’t seem like they took care of things in general !!

Pros: The staff. The cleanliness. The breakfast.

Cons: The bed was very hard. I have a bad back, so beds are very important to me. Could not sleep, get comfortable, and when I did get up for the morning I could barely move. Also the dark curtains should be able to close all the way. The sheer curtains do not keep lights out and I was in a room facing the high way. So even with the lights off the room was light up like they were still on.

Pros: Cleaness

Pros: The room was excellent! Very clean and since my wife and I were unexpectedly needing a room for a couple days due to-a home repair we both loved the comfy room. The bed was amazing,the hot tub and shower along with the flat screen cable t.v.’s. The location was close by many good restaurants and stores so it couldn’t of been any better. Nice work-out room as well along with eggs, sausage, biscuits and gravy and hot coffee for breakfast during this pandemic was unexpected.

Cons: Zero complaints.

Cons: Had to walk a very long maze of hallways to get to elevator. Then another maze to get to the room which was above service desk next to stair case

Pros: The cleanliness and location.

Pros: Location and cleanliness of the room

Cons: I could not use the shower at all the handle was broke. Every time I went to front desk (normally) in the evenings young girls were manning the front desk and were really loud and talking to other guys did not feel comfortable addressing in front Of theM

Pros: Staff was very friendly. The breakfast on Saturday was bigger/better than I think they described it as being.

Cons: On Sunday the Breakfast was much smaller and not as well stocked. The staff responded to this by stocking it up fairly quickly.

Pros: LOCATION

Cons: Mattress was horrible Refrigerator did not work well Air conditioner was loud and noisy and Kept shutting off

Pros: The fitness center was amazing and the breakfast!!!

Cons: We wish the pool was open our first stay but maybe by the second stay it will be.

Pros: The room was beautiful

Cons: The breakfast was not very good

Pros: It was a great place.

Pros: Great staff

Cons: The outside trash not being emptied. The back door no entrance in

Cons: 1. The breakfast was the worst. 2. The staffs are unkind. The breakfast is the worst. I think it's a waste of money to pay for the hotel.

Pros: Leaving

Cons: Advertised pool closed and empty. Two remotes and TV still failed. Broken ice machine. Key did not open exterior entry door.

Pros: The parking lot

Cons: The staff, and the beds did not fit the description

Pros: the staff was friendly and helpful.

Cons: it was extremely dated and a stark difference from a Baymont that I had stayed in the night before in another city. it wasn't exactly dirty but not really clean either. the place needs a face lift.

Pros: The clerk that checked us in on Saturday evening was friendly and helpful. Due to covid, the breakfast was bags of Nutra grain bars, Belvita cookies, etc.

Cons: The clerk that checked us out on Sunday morning didn't smile and acted like it was an inconvenience just being there.

Pros: Quick and easy to my work location

Cons: Didn't care for an extra $40 for a cash payment refundable at checkout they already have a credit card on record if I destroyed anything inside the room they would know it until the maid come around so want to charge me an extra $40 to give it back to me when I checked out

Pros: How comfortable the beds were

Cons: GPS took us way off I-40

Pros: Very clean and quiet.

Cons: No vending machines. There were signs that said vending that lead to nothing, on each floor. Instead I had to ring a bell at the front desk, wait for the staff to come from the back room to open a little shopping room. Not a very good selection and I felt rushed like I was a bother.

Pros: Property was in a good location to access restaurants and stores. It was clean and the bed was comfortable.

Cons: I could hear the traffic from the interstate.

Pros: Very friendly front desk personnel, close to shopping and restaurant's. Price.

Cons: Room was very musky smelling and when we turned the heater on it smelled like cat urine. Needed to be cleaned and a new filter

Pros: Didn't have the breakfast but I believe it was a bagged one due to covid

Pros: Staff was really nice.

Cons: No I loved my stay

Pros: Very clean room, nice shower good water pressure

Cons: The highway side was noisy

Pros:  

Cons:  

Pros: parking lot

Cons: shower head height i am not a midget

Pros: It was very clean.

Cons: Not really

Pros: Old and needs updating

Cons: Not a lot

Pros: Location

Cons: Breakfast warmers need to be upgraded or updated biscuits hard as hockey pucks

Pros: Price, comfy bed, breakfast included.

Cons: Location.

Pros: Lady at the front desk was really nice,i was worried a little since i arrived earlier than check in time but she assured me it was ok to check in.she always had a smile every time we walked past her.the breakfast time was awesome, its was our favorite part of the stay all because of the the lady in charge.she was very helpful,all smiles,engaged with us and couldn't wait to see us everymorning.we got very close it hurt to say goodbye.i realised during my stay she was like that to everyone.God willing we will definately be back.

Cons: The throws on the edge of the beds were dirty.

Pros: Terrible breakfast. Few choices nothing hot and fresh. No fruit

Cons: Have coffee available 24/7 in the lobby. Not really a friendly staff. Room ok but for almost $100 per night should have been much better. Once you sign in you are on your own. Much prefer Holiday Inn or IHG affiliated hotels

Pros: The kids loved the indoor pool and that they had their own bed and the staff was great and very friendly And for the pandemic with everything going on the breakfast was really good they had make your own waffle yogurt three different types of cereal donuts three different types of juices it was really good will definitely stay there again

Pros: I didn't have the breakfast. the Bed was very comfortable. I didn't know it had a jacuzzi in the bathtub

Cons: I couldn't get the temperature right when i turned on the shower. The location is hard to get to.

Pros: Everything

Cons: There were no elevators

Pros: Coffee,

Cons: No hot tub, little pillows, pool was closed one night, stairs were muddy, overall was decent. Website was very misleading, stating there was a hot tub/jacuzzi and also was pictures if these amenities. Get here and there was none! This is one of the only reasons I booked this hotel. Wont stay here again

Pros: Wifi is NOT available in the room unless w/the help of support desk NOT in house. And it is VERY stressful.

Pros: Location

Cons: The chair in the room has a strange stain

Pros: The rooms was clean and the staff was friendly.

Cons: No there was nothing wrong with anything

Pros: Nothing

Cons: Evertything. Nasty. Rude. No air.

Pros: comfortable, clean

Pros: Quality just not as good as others we have stayed in.

Pros: Hotel was not kept up. Maid service never happen for the 3 days we were there. Had to go get towels from front desk every day. Will not be going back to that one again.

Cons: People were talking and listening to music all night long which caused us to be unable to sleep much at all

Pros: Close to stores and freeway

Cons: Coffee pot was not clean there was still stuff from the previous tenants and there was only one set of towels in a room that is supposed to have more than two people.

Pros: Ease of access to room. Front desk attendants was very helpful!!

Cons: Remote did not work, had to keep having our keys redone,had problems gaining access through side doors.

Pros: The staff were friendly and courteous. The room was clean and comfortable. The complimentary breakfast was standard fare, except that there was no fruit or yogurt.

Cons: No

Pros: Decent location near restaurants and shops and not too far from where we were visiting. Nice rooms. No bugs or weird smells. Friendly staff.

Cons: The A/C took quite awhile to cool off enough for my husband. The continental breakfast was limited but not too bad. No elevators for people who needed extra assistance.

Cons: rude manager. original check said ok on 5 lb dog. on check out told we would be charged $150 as they saw dog on video. Apparently video did not see person in parking lot in middle of night setting off alarms on cars. room was not very clean and smell smok

Pros: Location...Location...Location

Cons: Desk had phone trouble

Cons: The hot tub was broken.

Pros: All the personnel were very friendly and polite. Our rooms were clean and the bed was comfortable. Plenty of nearby restaurants.

Cons: One of the outside , side entrances was NOT lockable due to a broken door frame. Safety problem

Pros: Location and the room was huge. No problem with having my dog. Pet fee was $15 which is the average.

Cons: There was some mold on the ceiling at a crack in the entry way. Otherwise, the room was great.

Pros: Indoor pool

Cons: Bathroom was a little small

Pros: Breakfast

Cons: A female staff physically threatened me saying stop messing with my boyfriend or else

Pros: The location. It was near all the stores and restaurants.

Cons: Needs an upgrade. appliances are old.

Pros: Somehow my reservation did not show we needed a 1st level room because my husband could not do stairs. All lower level rooms were filled. Not only did they carry all our luggage to the 2nd level, they volunteered to help my husband up the stairway.

Cons: Way too noisy. .. Drunk people in hallways all night long

Pros: It was clean and fairly nice breakfast was run of the mill hot breakfast!

Cons: It was not quiet people in hall and teens yelling and doing cannon balls in pool so didn't stay pool side more then ten minutes! And snack items are high a dollar for a can coke a two dollars for small bag of cookies small chips 1.50 so we made a trip to Walmart over all stay was OK!

Pros: Location was good. Bed was good.

Cons: No breakfast

Pros: Location

Cons: Not getting the room I booked

Pros: Convenient and close to job sight

Cons: Carpet in room could use a good cleaning, or be replaced

Pros: Ground floor room.

Cons: First, did not state on Booking.com that there would be a charge for pets. No breakfast due to COVID, but other hotel/motels are serving. Not well cleaned. Mold around sink & tub hardware. Ceiling above bathtub molded and cracked, as if there had been a leak. Smoke detector hanging out of ceiling. Could feel springs in bed. Towels & wash clothes stained and towels small. Cigarette burns in blanket and comforter. Air conditioner extremely dirty. Have to push buzzer at front desk for assistance day & night. Guest laundry: dryer would not completely dry clothes. $2.00 per load to wash then $2.00 to dry.

Pros: The beds were comfortable

Cons: In the morning I could hear a loud car running right outside my window and people talking in the room next door. It was about time to get up anyway so it wasn’t that bad, but still not pleasant.

Pros: There was no breakfast because of covid . they are still being cautious

Pros: Nothing

Cons: Pay way to much

Pros: Nothing

Cons: Checked in and went to our room. Is smelled of pesticide. Bed comforter had caked food on it in 3 different places. Nights stands were very dirty with dead bugs on them. Desk was dirty. We checked out and was told they were unable to refund my fe

Pros: The rooms were very neet and clean. The people were friendly and helpful.

Cons: Not a thing

Pros: Price

Cons: Upstairs, and no elevator.

Pros: Room was clean, quiet, ease of access

Cons: Breakfast was not until 7am. Are you kidding me? That's at least an hour late for most travelers. We were billed the second time even though we had already paid, so now I have to dispute the charge to my account. What a bother.

Pros: Nothing

Cons: Their wasnt even a room available and they were under construction and very disorganized! Sent me to their sister hotel cause they didn't have a room and that one was also not nice or clean. Very bad hotel

Pros: Loove the, hottub and pool

Cons: The front desk receptionist was rude and didnt care things were wrong

Pros: Nothing

Cons: The room was dirty, bed sheets were stained, towels were stained and bathroom had mold in it. Room was very dirty and smelled bad.