Hotels near Memorial Field airport

Hotels near Memorial Field airport

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Memorial Field (HOT) - Hot Springs, AR, United States
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Best hotels near Memorial Field airport

Cleanliness
9.5
Comfort
9.4
Facilities
9.3
Location
9.2
Overall
9.3
Overall 9.1 Excellent
Based on 326 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.3
Location
9.2
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.2
Services
9.4
Staff
9.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
4.0
Overall
8.0
Cleanliness
9.6
Comfort
9.4
Location
9.2
Services
9.4
Staff
9.6
Cleanliness
9.4
Comfort
9.5
Location
9.2
Services
9.5
Staff
9.8
Cleanliness
9.4
Comfort
9.2
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.8
Comfort
9.5
Location
9.6
Services
9.9
Staff
9.8

Excellent 10.0
Pros: I believe his name was Bernis. He was absolutely amazing. Every time we walked in, he was very welcoming and kind. He truly was genuine and so friendly to every one who walked in. The room and hotel were nice, but his customer service was exceptional and we will make sure to come back to this property strictly based on our interactions with him.
Excellent 10.0
Pros: The entire facility was clean. The gentleman at the front desk was very nice and helpful. I over heard him calling one customers to ask if his room was satisfactory and let them know he would be there until 11 pm if they needed anything. He helped me sign in to the wifi, told us when the bar would be open. I believe his name was Bernie. You have a great employee in him.
Cons: The mattress was showing some wear but was not uncomfortable. My room was very clean and comfortable.
Excellent 8.0
Pros: Location
Cons: All ok
Excellent 10.0
Pros: Staff was very nice. Clean facilities and an overall satisfactory stay.
Cons: No complaints.
Excellent 10.0
Pros: The room appeared to be recently updated with a modern comfortable decor. We slept so good because of the quality pillows and mattress. The large shower (no tub) felt luxurious. The soap, shampoo, etc smelled great.
Excellent 10.0
Pros: Very friendly and helpful staff.
Excellent 9.0
Pros: This hotel was really nice inside and our room was nice. It was clean and the staff was amazing and so nice. The bed was comfortable and clean and the pillows were soft. It was also in a great location just a very short drive until downtown.
Cons: There was no free breakfast. They did offer complimentary coffee. The bistro was also not open but it is close to many restaurants. Also, there was only a shower in the bathroom, they tried to change our room but no tub was available, Still a great stay!
Excellent 9.0
Pros: Clean.
Good 7.0
Pros: I absolutely loved the bed! It was also close to several places to eat, some within walking distance.
Cons: Free breakfast was advertised, but it wasn’t until I arrived that I was informed there would be NO free breakfast due to COVID-19. Change the advertisement! Business center only had outdated Explorer and no other choices. Not compatible with my w
Excellent 10.0
Pros: Excellent property. Very nice and maintained. Friendly staff.  Hotel employee at the front desk is to be commended. A great hotel.
Good 7.0
Pros: The location was the best thing about this hotel. It was easy to get to and the back parking lot entrance was convenient to get to a red light which was helpful for getting onto the main hwy which was sometimes busy.
Cons: There was no housekeeping service. I called the front desk for clean towels. And no in house meal service. The coffee pot in the room was dirty. I understand that this is all because of COVID 19 restrictions. All except for the dirty coffee pot.
Excellent 10.0
Pros: Very clean, rooms were a nice size and the beds were super comfortable.
Cons: Nothing
Good 6.0
Pros: Staff wonderful
Cons: Covid 19 limited some of the best parts of Courtyard services (food and bar)
Excellent 8.0
Pros: This is a new facility and as such was in really good condition. The fitness center had a full assortment of free weights plus cardio. There is a great neighborhood right behind the hotel that is great for walking or running. The shuttle service.
Cons: Breakfast at the bistro is very expensive. The sign for the hotel on the main street is very small and the hotel is located behind other businesses so we drove right past the entrance.
Excellent 9.0
Pros: Staff was so helpful
Cons: No
Good 7.0
Cons: The room had a musty odor - similar to cigarette smoke, although I don't think that is actually what it was.
Excellent 10.0
Pros: Everything
Cons: NO
Excellent 10.0
Pros: clean large rooms and in a good location
Cons: none
Excellent 10.0
Pros: good beds, newly remodeled, clean, modern decor, great value, would be my first choose next time i stay here.
Good 6.0
Pros: Location
Cons: The view
Excellent 10.0
Pros: I loved this very comfortable hotel. The location was quiet. The rooms were spacious and well-appointed. I enjoyed having a fridge and a microwave available . The beds were comfy and the linens were so soft. Having a walk-in shower is always a treat
Cons: I had a hard time finding the property since it sits back off the road and shares an sign with a furniture store that is in front of the hotel. I drove up and down the street several times before I found the hotel. I will definitely stay there again and will recommend it to others.
Good 6.8
Pros: Modern comfortable room and.bedding clean
Cons: Location
Courtyard Hot Springs - Hot Springs
Rated no. 1
9.1
Excellent 9.1
Based on 326 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Overall 9.1 Excellent
Based on 306 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.3
Services
9.1
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
9.1
Comfort
9.4
Location
9.3
Services
9.1
Staff
8.9
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
8.6
Staff
9.1
Cleanliness
9.2
Comfort
9.2
Location
9.4
Services
9.0
Staff
9.2

Okay 5.4
Pros: Seemed ok for the price and was comfortable.
Cons: I got terribly bitten by bedbugs. The hotel disn’t look dirty, so this was surprising. But they definitely have a bug problem.
Excellent 10.0
Pros: Room was clean, large, bed very comfortable and bathroom updated. Shower had good water pressure as well.
Cons: Everything was great.
Excellent 9.0
Pros: It was easy to get to off the highway
Excellent 10.0
Pros: Considering Covid - the breakfast was very good— be glad when we can go back to the full service breakfast
Cons: Price could be a little better
Excellent 8.0
Pros: Rooms were super clean and the beds were very comfortable great location. Staff were very friendly and nice.
Cons: I didn't like the sack breakfast I was expecting a hot breakfast. But it was ok first day wasn't charged for it rest of stay we ate at waffle house good breakfast. Water for shower wasn't very hot but temp good enough for a shower
Good 7.0
Pros: Close to everything.
Cons: Breakfast was limited grab bag they made for you. No options.
Excellent 10.0
Pros: Staff was extremely friendly and helpful and the beds were so comfortable we didn't want to leave.everything was very clean and the breakfast had a lot 9f variety.
Cons: no
Mediocre 3.0
Pros: The space in the room.
Cons: The bed sheets had brown stains on the comforter. Front desk offer more sheets & didn’t want to refund me my money. Wasn’t there an hour. Want go back!!
Excellent 10.0
Pros: Beautiful hotel. We booked a suite to a whirlpool and it was very nice.
Excellent 10.0
Pros: Clean friendly and safe
Cons: I didn’t like they couldn’t match the online price
Poor 1.0
Pros: Close to alot of stores/restaurants
Cons: The rooms air unit main noises every time it turned on nothing was done y maintenance when notified, pool was not cleaned huge black hair balls, there was exposed screw/washer that is sharp which caused injury to my daughters foot
Excellent 9.0
Pros: quiet ,clean ,good location .good breakfast
Cons: I was asked to be someone from Norwalk, Ct while I am from Lavaca, ar
Excellent 10.0
Pros: Best hotel in town cleanest quiet room and breakfast was good the cinnamon waffles are great well worth the price
Cons: Nothing
Excellent 10.0
Pros: Great stay! No complaints!
Excellent 10.0
Pros: Our room was very nice and clean, and the location of the hotel is only a few miles from downtown.
Excellent 10.0
Pros: Comfortable beds
Cons: I would have liked the indoor swimming pool the best except it was over crowded, loud, and parents weren't watching their children run around the pool on the wet floor.
Excellent 9.0
Pros: The rooms were large and the beds were comfortable. Everything was very clean. The breakfast was good. Location is great! Very quiet rooms.
Cons: The only negative was our bathroom toilet was clogged upon our arrival. I called the front desk and they told me to come get the plunger. My husband gkt it unclogged. I had family members on the same floor and they all trouble with the toilet flushing.
Excellent 9.0
Pros: The hotel was very clean and quite.
Good 6.0
Pros: Location
Cons: understaffed, has maintenance issues in the room - carpet, light bulbs, AC
Excellent 10.0
Pros: Comfortable bed, ample parking, clean, polite staff
Cons: Shower didn't drain properly, but they promptly fixed it. A/c was loud.
Excellent 10.0
Pros: Clean, convenient
Excellent 8.6
Pros: Friendly, helpful staff, decent location, cleanliness, decent breakfast options.
Cons: Pool water was very warm, almost like a hot tub.
Comfort Suites Near Hot Springs Park - Hot Springs
Rated no. 2
9.1
Excellent 9.1
Based on 306 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
9.5
Overall 9.0 Excellent
Based on 364 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.3
Services
9.2
Staff
9.1
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
9.3
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.3
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.1
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
8.8
Staff
9.0
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.2

Excellent 8.0
Pros: Nice receptionist. Facilities were clean. Location was easy to find.
Cons: The beds were much too hard for me. Felt like laying on a board with very little padding!
Excellent 10.0
Pros: The rooms were big and spacious. The breakfast was fresh and had a huge variety. The personnel in the breakfast was very friendly and provided everything with a smile!
Cons: I wish they were asking all visitors to wear masks. We saw many in the elevators, in the line for breakfast and entering the hotel without masks.
Mediocre 2.0
Cons: I want my 50 deposit credited back to my account immediately !!! Rediculous! You take it from my account immediately then I have wait how long to have it put back !! Deposit my 50 back to my account !!!!!
Excellent 10.0
Pros: Nice, clean, smoke-free! Everything was great! Had a nice take-out breakfast. (Jimmy Dean sausage, egg, biscuit) Got to also wash clothes for $1.00 wash and $1.00 dry.
Cons: Nothing notable that I can remember.
Okay 5.0
Pros: Place is clean, staff was nice.
Cons: The AC in my room was very laud, I felt like slept on a factory’s rooftop. And it was leaking the whole night, the carpet beneath it all wet. Wasn’t have a good rest.
Excellent 10.0
Pros: Property was clean and comfortable. Registration clerk was friendly and informative.
Cons: Although the property had proper COVID protocols in place, when we arrived at registration, someone in the lobby was not wearing a mask. She seemed to be an employee and was not within 6 feet but probably should've been wearing a mask anyway since that is what the hotel is asking of its guests.
Excellent 10.0
Pros: location is very convenient ..very friendly staff . good breakfast but maybe have one more person to help instead of 1 person. It was a family of 5 took almost 20 min wait ..they were very picky but not blaming the worker . she was very nice
Cons: nothing
Excellent 10.0
Pros: I appreciated how clean and well maintained the hotel was.
Cons: The size of pool and it wasn’t heated.
Excellent 10.0
Pros: Location and cleanliness
Excellent 10.0
Pros: It was quiet, clean, and easy to find. The room was nice and had everything I needed, coffee pot, blow dryer, microwave and fridge. I also liked the fact that I felt safe there.
Cons: No
Poor 1.0
Cons: Our room smelled of mold and mildew! We notified the front desk and an excuse was made the A/C had been off for a few days and then proceeded to give me air freshener. Worst hotel stay ever!
Good 6.0
Pros: It was clean
Cons: YES!!! Covid and hotel guidelines prevented us from use of the swimming pool and we didn't get breakfast. They need to organize that better. That is the only reason we got the hotel. We could have stayed in our cabin on the lake
Excellent 9.0
Pros: Staff was super friendly and helpful! Newer modernized facility.
Excellent 10.0
Pros: Staff were professional and very friendly.
Cons: Wished it was a 12:00 noon check-out.
Okay 5.0
Cons: The bed was very hard made it extremely rough to sleep
Excellent 10.0
Pros: The kids loved the pool and breakfast was a good selection.
Excellent 9.0
Pros: Great breakfast. Flat parking.
Cons: no
Excellent 10.0
Pros: Clean, updated, and friendly
Good 7.0
Pros: Close to food restaurants and Wal-Mart across the street
Excellent 9.0
Pros: New and clean!
Good 7.0
Pros: Room was very clean.
Cons: There was a lot of noise late at night and early morning.
Good 6.0
Cons: The room was next to indoor pool lots of kid traffic
Excellent 8.5
Pros: I liked that the facility was so new.
Cons: The showers drained slow. Surprisingly, I stood ankle deep in a brand new bathroom.
Excellent 9.4
Pros: The room/hotel was new and overall very clean. The free breakfast was very nice, far better than the majority of free hotel breakfasts.
Cons: Found a towel from a previous guest that the cleaning service did not.
Holiday Inn Express & Suites Hot Springs - Hot Springs
Rated no. 3
9.0
Excellent 9.0
Based on 364 reviews
Details
Reviews

Cleanliness
10.0
Comfort
9.6
Location
9.8
Services
9.6
Staff
9.9
Overall 9.6 Excellent
Based on 27 reviews
Cleanliness
10.0
Comfort
9.6
Location
9.8
Services
9.6
Staff
9.9
Cleanliness
10.0
Comfort
8.0
Location
9.0
Services
8.5
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.9
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 9.0
Pros: We had the Toad Hollow champagne and a cheese plate. They were wonderful. The cheese plate was huge. We had a room with a spa tub. It was very relaxing. It is nice to sit outside in the garden and just look at the lake. They have a waterfall in the garden. As you look out at the lake you can hear that waterfall.
Excellent 9.0
Pros: They had very good breakfasts
Excellent 10.0
Pros: quiet
Excellent 10.0
Pros: Even though they have restrictions due to Covid, they made our stay very welcoming. The property and rooms are well cared for and the breakfast & cookies were amazing. Can't wait to come back.
Excellent 10.0
Pros: The Tranquility and beauty of the area was wonderful. The breakfast was excellent and staff was amazing.
Excellent 10.0
Pros: We were beyond in love with this place! It felt like home- the staff treated us like family. It was our anniversary and they even put chocolate covered strawberries in our room while we were out to dinner❤️❤️ We absolutely plan on returning! Peaceful and loving are my 2 go to words for this place!
Cons: Absolutely nothing
Excellent 10.0
Pros: We loved everything! Beautiful place, clean and stocked rooms, great people. Definitely will be back!
Lookout Point Lakeside Inn - Hot Springs
Rated no. 4
9.6
Excellent 9.6
Based on 27 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Location
9.0
Overall
8.6
Overall 8.7 Excellent
Based on 166 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Location
9.0
Overall
8.6
Cleanliness
9.3
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.5
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Location
9.0
Services
9.3
Staff
9.2
Cleanliness
9.4
Comfort
9.4
Location
9.8
Services
9.2
Staff
9.4
Cleanliness
8.5
Comfort
7.9
Facilities
9.0
Location
7.6
Overall
9.0
Cleanliness
9.1
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.4

Mediocre 2.0
Pros: How attentive the worker was- truly made us feel at home!
Excellent 8.0
Pros: I understand that because of covid you cannot serve breakfast. I will be glad when all hotels are able to offer a hot breakfast again.
Cons: Unable to serve a hot breakfast
Excellent 10.0
Pros: Very clean and comfortable!
Good 6.0
Pros: Cleanliness
Cons: Rented this room specifically for the jacuzzi. The jacuzzi had a broken knob and it did not work very well at all.
Okay 4.0
Pros: nothing in particular
Cons: first the high price we expected way nicer than that the sheetrock was cracked about 8 foot long on the ceiling the bed and the pillows sucked really bad laQuinta hotel is where we always stay we wont do that ahain
Excellent 10.0
Pros: It was a clean hotel and the breakfast was good
Cons: Ac never really got cold
Okay 5.0
Cons: It is unfair to charge for the night we could not stay as I had booked online. Very unhappy about that as our income is rather low but have always chosen Hampton for the cleanliness.
Excellent 10.0
Pros: As a former resident of Hot Springs I like the location. Hotel is close to shopping, restaurants. Facility was clean, room was clean, bed very comfortable. Staff was courteous and friendly. I would be happy to stay there again.
Excellent 10.0
Pros: Breakfast
Excellent 10.0
Pros: Location and Easy Access
Cons: None
Excellent 8.0
Pros: clean and quiet
Excellent 10.0
Pros: Location, staff, and room was great! When we go back I will definitely stay there again!
Good 7.0
Pros: The location was perfect.
Cons: The rooms are small for the price and there isn't much healthy selections for breakfast. The only thing I could eat was a boiled egg white. Too many carbs on buffets. Construction painting made the halls reek of chemical fumes.
Excellent 9.0
Pros: The staff!!
Cons: Little far from the downtown
Excellent 9.0
Pros: My wife and I enjoyed the cleanliness and the staff workers were extremely nice, giving us great instructions and apologizing over and over for the renovation. We certainly enjoyed the full breakfast.
Cons: We would suggest some no-slip mats or something in the bathtubs. There was not in our room and the tub can be a little slippery. Also, an extra waffle maker would benefit the breakfast area. Other than that, everything else was great.
Mediocre 2.0
Pros: Very good breakfast
Cons: Construction was awful along with the smell
Excellent 9.1
Pros: The breakfast was good even without biscuits and gravy. The staff was friendly and helpful. The location is convenient - an easy turn in at the light on Central Avenue.
Cons: I have no idea why hotels in the United States use these heavy bed spreads that combine a blanket with the top sheet. This is a european tradition that is unnecessary with a heated and cooled room. Hampton Inn - save yourself some money and do away with them! Replace them with a medium weight blanket. The furniture in the dining area is too heavy. The large chairs in front of the TV are too big, too heavy, too hard and uncomfortable. Get rid of them! Please! People behind them can't see the TV when sitting down.
Hampton Inn Hot Springs - Hot Springs
Rated no. 5
8.7
Excellent 8.7
Based on 166 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
8.8
Food
10.0
Location
8.9
Overall 8.6 Excellent
Based on 1,292 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.8
Food
10.0
Location
8.9
Cleanliness
8.7
Comfort
8.9
Location
8.7
Services
8.7
Staff
9.2
Cleanliness
6.0
Comfort
4.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Facilities
9.0
Food
10.0
Location
8.3
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
8.8
Staff
9.4
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.5
Staff
9.3
Cleanliness
9.1
Comfort
9.0
Facilities
9.0
Location
9.1
Overall
9.3
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.9
Staff
9.3

Excellent 8.0
Pros: A well kept, well staffed, gem in the middle of it all in Hot Springs! It was a great choice to stay here! I’d stay at this location if I visited again. I’d highly recommend this property to anyone and everyone I know traveling to Hot Springs.
Cons: Availability of Disability Accessible rooms that allow smoking are hit or miss. You might need to be prepared to smoke outside or forego the bathtub and handrails in the bathroom depending on which you might have to be prepared to compromise if you try to stay longer, especially over an additional weekend.
Excellent 8.0
Pros: Bed was very comfortable. Close to Oaklawn and Rocky's Pizza which we loved. Easy to get to room. We have stayed here often.
Cons: Previous occupant left a cup of something and two packages of jam in the refrigerator that told me the room was not cleaned adequately. I didn't receive any information about the breakfast (where/when).
Good 7.0
Pros: The breakfast! Those ladies really made the stay great;
Excellent 8.0
Pros: Enjoyed the breakfast area. Great, hot freshly made food, good coffee. The staff at check-in and serving breakfast were really helpful and friendly. It made my one night stay relaxing, refreshing, and enjoyable.
Cons: Older hotel, but in good condition.
Excellent 10.0
Pros: Breakfast was amazing, couldn't find better staff to serve you anywhere else.
Cons: Beds weren't the most comfortable, but they weren't the worst either.
Okay 5.0
Pros: Breakfast was amazing. Great hot meal.
Cons: Loud
Excellent 10.0
Good 6.0
Pros: Location
Cons: No
Excellent 10.0
Excellent 9.0
Pros: I enjoyed the spontaneity of housekeeping and the location was almost perfect.
Cons: We had some rowdy right next to us who kept us up all night.
Good 7.0
Pros: Free breakfast was amazing! Eggs, bacon, sausage, biscuits, gravy, and your choice of cereals, sweet rolls, coffee, milk-chocolate or white and several different juices, along with all kinds of jelly. Not just sweet rolls as most free breakfasts are!
Cons: It could use some updating. Do not care for carpet, especially with the Covid-19 pandemic going on, and the bathtub in our room was old and very small
Excellent 9.0
Pros: The staff is friendly and helpful as they should be. The breakfast bar was the best of any hotel that we have stayed.
Excellent 8.0
Pros: The breakfast was the highlight of the stay!
Cons: There were not enough towels in the room, but otherwise it was a good experience
Excellent 10.0
Pros: It was a wonderful trip. The hotel very clean,pool was wonderful very clean and water was sparkling clear! All the staff that works are very nice and helpful if you need anything. Hot breakfast every morning is very good. I always stay at The Best Western
Cons: No
Excellent 10.0
Pros: I loved everything. From the staff, the pool, the room and the breakfast! We will be going back.. I didn't think it was gonna be a good experience but they fooled me it was a great experience. My kids are ready to go back.
Good 7.0
Pros: The front desk attendant was simply delightful. I sincerely appreciated how hard the ladies working the breakfast buffet were working to keep the line moving quickly.
Cons: The rooms are a bit outdated, smelled odd and had carpet everywhere ... which also had an odd smell.
Excellent 10.0
Pros: The pool and the breakfast
Cons: The room carpet should be deep cleaned.
Excellent 10.0
Pros: It simply had everything I needed for a decent stay!
Cons: Nope.
Excellent 9.0
Pros: Pool was open and staff was accommodating
Cons: A/c didn't work wonderfully. Took out filters and cleaned them in the bathtub which it was overdue for, but the unit just wouldn't blow much air. So we stayed warm for two nights.
Excellent 10.0
Pros: how clean our room was
Cons: no
Okay 5.0
Cons: I didn't get the king room I reserved and I was too exhausted to complain
Good 7.0
Pros: Location is excellent for Oaklawn.
Cons: Slight musty smell upon arrival to the room. No extra towels.
Poor 1.0
Pros: The locations was nice.
Cons: The hotel workers lack hospitality and do not accommodate. They do not sympathize and have not been trained in customer service. This was the worst hotel experience I have ever had and will NEVER book a room at Best Western ever again.
Excellent 10.0
Pros: Staff form management all the way down...front desk, maids ,breakfast cooks to maintenance went above and beyond expectations... The guests in the hotel were pleasant and friendly..The experience met and exceeded any expectations I might have had...
Cons: That the staff was busy and I enjoyed talking to them...great people...
Poor 1.0
Pros: They make us stay in smoking room
Excellent 9.5
Mediocre 2.0
Pros: The location was good.
Cons: I traveled with 2 dogs. The night manager knew I had dogs and said nothing. The next day, I was locked out of my room and they wanted a $100 deposit and $25 cleaning fee, before I could get back in the room. They did not get the $200 deposit.
Okay 4.0
Pros: nothing
Cons: I wanted to extend my stay and the desk indicated to come in the morning put cc down. Next morning I was told room not available.
Okay 5.0
Cons: The room smelled bad.
Okay 5.0
Pros: Great location. The offerings for breakfast was diverse and excellent. The staff as very helpful and friendly. A matter of fact the staff was awesome.
Cons: The pool really needed to be skimmed and clean. It was almost gross
Mediocre 3.0
Pros: location
Cons: double beds was too small
Good 7.0
Pros: The breakfast buffet and the two ladies that oversee it were the BEST part of the hotel.
Cons: I didn't like how close my room was to the main road (Central Ave) because of the continuous car/road noise. The other negative was my non-smoking room was right next to a smoking room, so the smell just made its way into mine.
Okay 5.0
Pros: Great breakfast. They actually had people that refilled your coffee, made you a waffle, toast etc. It's a buffet but they are there to help you. And then they bring it to you at your table.
Cons: Location was horrible as this is a tourist town and right on the main road so very hard to get in and out of parking area. However it was quiet
Good 6.0
Pros: The motel was clean. Employees were friendly and accommodating. The room was ready before check-in and she let us go ahead and get our keys. The bathroom was extremely clean. I loved that the most. The beds were comfy enough.
Cons: Although updates had been made, the motel still felt dated. I did not like that it was accessible to the outside and it seemed like the neighborhood was sketchy. The iron base was bolted to the ironing board. That was inconvenient for ironing.
Poor 1.0
Pros: Nothing nice to say.
Cons: Old. Ratty. Worn out. Saggy mattresses. Years of deffered maintenance. A one star. In a shady part of town. Don't know why this place has as many good reviews as it does.
Okay 5.0
Pros: The staff was nice at check in.
Cons: I did not like that this was a motel, when I thought I was booking a 2.5 star hotel. This was not a 2.5 star hotel.
Excellent 9.7
Pros: Hot breakfast and the service from Donna Room facility Service
Cons: The space is a little tight
Mediocre 2.0
Pros: The staff was friendly.
Cons: The hotel does not have any interior hallways and is not in the best area for a female traveler alone. The room had a bar in the bathroom window, two doors and gaps around the window and doors. There were roaches in the bathroom.
Poor 1.0
Pros: Nothing
Cons: Misrepresented as a 2.5 star hotel. Might be a 1.
Mediocre 2.0
Pros: Nothing best. I do not understand why their name is 'Best' Western. They do not deserve this name.
Cons: Room was not clean at all. They did not clean room properly and even did not put towels in the room. Staff and manager was not friendly.
Poor 1.0
Pros: I had to Forfeit stay at this hotel
Cons: I had to Forfeit stay at this hotel. The staff was rude and unaccommodating. Rooms were smokey and my whole family has asthma. Location was seemingly unsafe and not in the center of downtown as I had hoped.
Good 6.0
Pros: Friendly staff, clean room, good breakfast
Cons: A one star property at best in a bad location in town.
Okay 4.0
Cons: It smelled horrible, and my child found a half smoked weed blunt.
Best Western Winners Circle - Hot Springs
Rated no. 6
8.6
Excellent 8.6
Based on 1,292 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
8.8
Overall
9.1
Overall 8.6 Excellent
Based on 444 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
8.8
Overall
9.1
Cleanliness
8.8
Comfort
8.7
Location
8.9
Services
8.5
Staff
8.8
Cleanliness
7.8
Comfort
10.0
Facilities
10.0
Location
7.2
Overall
8.7
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.7
Cleanliness
9.0
Comfort
8.8
Location
8.8
Services
9.0
Staff
9.2
Cleanliness
8.4
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.8
Comfort
9.5
Location
9.3
Services
9.5
Staff
9.5

Excellent 9.0
Pros: It could’ve been better they could’ve had more variety of items to select for it to be so called buffet style.
Cons: The allowing of dogs on the elevator.
Excellent 10.0
Pros: My room and the steaming pool
Good 7.0
Pros: The hotel was very clean, it was quiet, and the bed was very comfortable.
Cons: The breakfast was mediocre which is understandable due to COVID-19. Everything else was great with the exception of the temp in my room. My husband and I are hot sleepers and the thermostat would not let you place the setting below 76. We later recognized the thermostat on the wall which read that our room was 80 degrees. We switched it to cool and were able to adjust the temp that way, but even then the overall temperature never fell below 76. The front desk staff were kind enough to give us their personal fan though, so aside from that and an okay breakfast, the stay was pretty good.
Excellent 8.0
Pros: Not too close to heavy traffic at town center. Clean room with kitchenette.
Cons: Small kitchenette, minimum cooking utensils. Not adequate smoke vent for cook top. Alarm came on while cooking and took quite a while for staff to shut it off. Back entrance did not lock throughout the night, so anyone can walk right in.
Okay 5.0
Pros: The staff were very nice.
Cons: The room smelled horrible. The mattress was not very comfortable and made creaking sounds when I moved, The bathroom smelled like mildew and the bathroom light was very dim.
Excellent 10.0
Pros: It was like a home away from home
Cons: The front desk staff was not very friendly
Excellent 8.0
Pros: The room was very nice
Cons: Water was only warm when taking a shower. Couldn't get it hot. The bed was to firm.
Good 6.8
Excellent 10.0
Excellent 10.0
Pros: Friendly staff, quiet, convenient location, clean, COVID 19 policies followed & encouraged
Cons: Miss having free Buffett breakfast & evening snacks
Excellent 10.0
Pros: The room was spacious, comfortable, and clean. The staff was welcoming and helpful. I like that they found a way to offer breakfast and access to the pool and fitness areas during the pandemic.
Cons: Nope
Excellent 10.0
Pros: Clean and friendly
Cons: No
Excellent 10.0
Pros: Hotel employee whom greeted us at the front desk upon check in is amazing. We were there for a softball tournament and the day of check in she worked hard to get us checked in early and out of the bad storm that blew in and caused power outages and floodi
Excellent 10.0
Pros: Nice room
Cons: Only that they were not serving breakfast because of the pandemic.
Okay 5.0
Pros: Staff, food, location
Cons: Telephone did not work. Wrong cord that would not connect to the phone. Did not stay more than one night as the rate doubled from for weekends.
Excellent 10.0
Pros: We have stayed at literally hundreds of hotels nationwide. This hotel was by far the best experience we have had -- surpassed our expectations and experience for a 5 star hotel. The rooms were clean, the amenities great and the staff actually friendly
Good 6.0
Pros: Location is good. Laundry service is complimentary but most machines are not working. I have to wait four hours for my turn. It's a really frustrating experience. The machines are way too outdated. Just one elevator is not enough for the building.
Excellent 10.0
Pros: Safe clean great location with a river view
Cons: Nope
Good 7.0
Cons: Reserved a Queen studio. Clerk said it was a Queen, but the bed was really a full/standard size bed. Room was really small. Small bathroom.
Good 7.0
Pros: location
Cons: room service. they forget to clean my room, twice.
Good 7.0
Cons: The whole hotel had a nasty smell. I guess that's what I get for staying in a hotel that accepts animals. Yuck! The parking lot is very small.
Good 6.0
Pros: Location was good. Free breakfast.
Cons: The room was too small for 2 double beds. The buffet line was too small in space if several people were trying to get around it. Not enough dining space, tables, or chairs for everyone to sit and eat. Not all staff members spoke English.
Good 6.0
Pros: Staff
Cons: Buffet was not filled in a timely manner
Excellent 9.4
Pros: The room was great and for a great price! It was very comfortable, clean, and had a great view! The downstairs area was great, I loved the fireplace in the lobby and the eating area. The pool was awesome, and the complimentary breakfast was good!
Cons: I wish the breakfast had bacon! That would have made my day!
Excellent 9.3
Pros: The staff was very friendly and everything was well kept and clean
Cons: The drive way to the hotel is very hard to find the first time and a little steep. Also, the breakfast was definitely not the greatest.
Staybridge Suites Hot Springs - Hot Springs
Rated no. 7
8.6
Excellent 8.6
Based on 444 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
9.0
Overall
10.0
Overall 8.6 Excellent
Based on 273 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.2
Services
9.0
Staff
9.1
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.9
Cleanliness
9.3
Comfort
9.0
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
7.5
Comfort
8.2
Location
8.4
Services
7.8
Staff
8.5
Cleanliness
8.3
Comfort
9.5
Location
8.8
Services
8.5
Staff
9.5

Okay 5.0
Pros: Good location.
Cons: Extremely slow elevator. Not enough toilet paper in the room at check in, had to get from front desk. Hotel is over priced for the accommodations it has to offer.
Excellent 8.0
Pros: That you go swimming anytime want without being on schedule like other hi hotels. Love the hot water dont run out.the beds were comfty.
Cons: For the price wish had better breakfast.
Excellent 10.0
Pros: Staff was very nice an rooms was Comfortable.
Cons: Every thing was great
Excellent 8.0
Pros: Friendly staff
Cons: Everything was excellent
Okay 5.0
Pros: Everything else was great.
Cons: We had horrible guest around us! They were drunk, loud, yelling, slamming doors until about 2 in the morning. You could hear them puking in our room. It kept our kids awake 😣 It wasn't the hotels fault at all.
Poor 1.0
Cons: Didn't stay here because you have to have a credit card
Okay 5.0
Pros: I like the bed and pillows. Always sleep pretty well. Although my husband had something on his sheets.......
Cons: no coffee at 8am, toilet was broken, tub was dirty, microwave stunk
Okay 4.0
Pros: It was in a good location of town
Cons: The bed was horrible very hard..the bathroom was not clean as I expected it too be
Mediocre 3.0
Cons: The smell in the room was awful. Old and moldy I had to go to Walgreens and get some spray to try to combat the stale air and smell. All the carpet needs to be removed. The bathtub needs replacing. The hotel needs an upgrade. Not good value for the price
Okay 4.0
Pros: Location
Cons: Mold in the bathroom.
Excellent 9.0
Pros: Location and Staff
Cons: Due to COVID limited breakfast, but you have to follow guidelines which is understandable. Your breakfast is always something to look forward to when staying there.
Excellent 9.0
Pros: Staff very nice and the hotel very clean. A very good breakfast that was continuously restocked.
Excellent 10.0
Pros: Hotel had a great location for what we were in town to do, great price, and great proximity to several restaurants. The free continental breakfast was definitely a plus.
Cons: No
Excellent 10.0
Pros: Convenience to the Bank of Ozarks and Arena and restaurants. Staff was very friendly and the room was excellent!
Cons: This hotel was great...will be staying there, if available, when I travel to Hot Springs.
Excellent 9.0
Pros: For a holiday, it was very quiet!
Excellent 9.0
Pros: It was very clean and the breakfast was good. Overall a great place to stay!
Cons: The floor of the bathtub in our room wasn't supported well underneath and would give. It didn't cause any problems for us but it might cause someone to fall if they're not prepared for it.
Excellent 8.0
Pros: Breakfast was good.
Cons: No
Excellent 9.0
Pros: Very clean, and wonderful staff.
Cons: N/A
Excellent 10.0
Pros: Excellent location right off the highway. Very close to nice restaurants. Nice comfortable rooms and good breakfast.
Excellent 10.0
Pros: For the money the hotel was clean, staff was friendly, it is a simple hotel for a good price. The pool was nice, patio for smokers, breakfast included.
Cons: It was a couple miles from downtown, but still a great place to stay :)
Comfort Inn and Suites Hot Springs Central - Hot Springs
Rated no. 8
8.6
Excellent 8.6
Based on 273 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.3
Facilities
9.0
Location
8.9
Overall
9.0
Overall 8.3 Excellent
Based on 309 reviews
Cleanliness
8.7
Comfort
8.3
Facilities
9.0
Location
8.9
Overall
9.0
Cleanliness
8.7
Comfort
8.4
Location
9.1
Services
8.5
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.6
Comfort
8.2
Location
8.8
Services
8.0
Staff
8.5
Cleanliness
9.0
Comfort
8.6
Location
8.9
Services
8.8
Staff
9.0
Cleanliness
9.0
Comfort
8.3
Location
9.0
Services
8.8
Staff
8.3
Cleanliness
9.2
Comfort
8.3
Location
9.2
Services
8.3
Staff
9.6

Excellent 8.0
Pros: The room was nice and the view was beautiful ans assessable to Hot Springs and surrounding areas.
Cons: You can hear the people above walking around, very loud. I think a little thicker carpet would help to minimize the noise. The kitchen could use a few more cooking items and utensils.
Mediocre 3.0
Pros: The dishes in the cabinet were dirty. The floor was stained and dirty. The view was nice Beds ok not real comfortable. We ended up leaving a day early without refund which we didn’t expect. The place was not at all what we expected.
Cons: Dirty dishes in cabinet. Floors dirty. Musty smell
Excellent 10.0
Pros: The view of the lake.
Cons: N/A
Good 6.0
Cons: Covid restrictions
Poor 1.0
Pros: The location
Cons: My view was a car wash the wasn’t cleaned management was rude paid for a lake view didn’t get it no closet space and heater was in there nothing like what the website said
Mediocre 3.0
Pros: Location is beautiful.
Cons: There was no staff to speak of. The office was closed upon my 4pm arrival and my 10am departure. The ice machine was inoperable “due to covid” and there was no water in the vending machine.
Excellent 10.0
Pros: The price and atmosphere.
Cons: Not at all, all was good.
Excellent 10.0
Pros: Clean, simple but nice, great location, beautiful view from inside of the lake and hills.
Excellent 10.0
Pros: Room was right on the water with a balcony overlooking Lake Hamilton and was fairly convenient to downtown Hot Springs. Price was extremely reasonable. Room appeared to be recently renovated. Very rustic/retro feel-- somewhat like going "back in time".
Cons: no
Mediocre 2.0
Pros: It was on the water
Cons: The owners are a-holes. Once they have your money they do not do anything to accommodate any changes you may have. I would not ever stay at this place again even if it was the only room in town.
Excellent 10.0
Pros: We rented a studio unit with a patio with lake view, so it was really nice being able to step outside whenever we wanted and have a beautiful sight. The room had a full kitchenette with dishes and everything, small stove but no pans.
Excellent 8.0
Pros: Good location
Cons: Had a faulty Dish network connection, but didn't spend much time watching TV. No major issues.
Country Inn Lake Resort - Hot Springs
Rated no. 9
8.3
Excellent 8.3
Based on 309 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.8
Overall
9.5
Overall 8.3 Excellent
Based on 290 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.8
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
5.0
Location
5.0
Overall
10.0
Staff
5.0
Value for money
5.0
Cleanliness
8.9
Comfort
8.6
Location
9.1
Services
8.7
Staff
8.9
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.4
Cleanliness
9.3
Comfort
9.2
Location
8.7
Services
8.4
Staff
8.8
Cleanliness
9.3
Comfort
9.4
Location
9.0
Services
9.2
Staff
8.8
Cleanliness
9.4
Comfort
9.2
Location
9.0
Services
9.0
Staff
9.2

Excellent 10.0
Pros: Free laundry and full kitchenettes
Cons: Cereal. No milk.
Good 7.0
Pros: The size and the view.
Cons: When I first got in my room it smells like someone had cooked fried food in here.
Excellent 8.0
Pros: The hotel and room was clean. Staff was friendly.
Cons: Couldn't get the heat to turn up or the fan to turn down. The fan was either on full blast or off.
Excellent 8.0
Pros: The staff was friendly and accomadating. The hotel is in a central area walking distanc to everything.
Cons: No onsite breakfast and no caffeinated coffee in the room.
Okay 5.0
Cons: Everything was good
Excellent 10.0
Pros: It was great overall! Bed was so comfortable
Cons: I had to get a fan from the front because my air conditioning did not work very well!
Mediocre 2.0
Cons: Are room wasn't clean and are bed looked like someone had been laying on the bed
Excellent 8.0
Pros: Large room size, quiet
Excellent 9.0
Pros: Nice hotel. Nice staff. Good location.
Cons: 1 queen bed.
Excellent 10.0
Pros: Everything! It was peaceful, clean close to everything.
Excellent 10.0
Pros: Staff was as helpful as they could be. Room was exceptionally nice..
Cons: Fully booked hotel the night we stayed.. Had to settle for a smoking room..
Excellent 10.0
Pros: Everything
Cons: No not at all everything was just as expected
Excellent 9.0
Pros: Clean and warm
Cons: No breakfast
Excellent 8.0
Pros: Great Location.. Convenient to everything we needed Clean Rooms.. Plenty of parking.. Friendly Front Desk staff...
Cons: A continental breakfast would be a great asset to your facility.
Poor 1.0
Pros: Location
Cons: Staff assigned us to an ADA ROOM. We made attempts to explain it was for persons with disabilities and they cold not seem to understand. It had a doorbell and stove light that goes off when you call the room or ring door bell. We did not need or Request.
Good 6.0
Cons: Room was to be assigned at check-in. Was almost made to accept a SMOKING room though I’m allergic, could not get 2 beds, no fire pit as stated. Hotel wanted additional money $20 plus to accommodate.
Mediocre 2.0
Pros: Bed was so comfortable.
Cons: Could not get internet service on any of my three devices.
Excellent 10.0
Pros: Staff very friendly and efficient. Amenities were nice.
Cons: Allows smoking inside building.
Excellent 10.0
Pros: It was AMAZING
Poor 1.0
Pros: Nothing
Cons: smoking room, asked for 2 kids and 2 adults and a single queen was booked.
Poor 1.0
Pros: Nothing
Cons: Got a room with a single bed paid for a room with two beds
Good 6.0
Pros: 1. Everything worked out as expected except coronavirus protection.
Cons: 1. No protection for coronavirus. No masks, no distancing, Nothing!
Excellent 10.0
Poor 1.0
Pros: Like the comfort of the suites and the firm and soft pillow opts
Cons: Took an hour to Check-in...after booking and paying online..
Good 7.0
Cons: Too far off the route
Poor 1.0
Pros: price
Cons: smelled like smoke in non-smoking room, also smelt like mold/mildew/musty cheaply built, screwed up room reservation
Good 6.0
Pros: Location.
Cons: Hotels at this star level almost universally have a complimentary breakfast, but this one does not. That was a major negative surprise when woke up and were forced to go to breakfast at restaurants that were jam packed full for Fathers Day.
Mediocre 3.0
Pros: Our room had ants and bugs in there it appeared clean but as soon as we got in the bed to lay down we had a problem. We noticed bugs and ants on the bed. Also it was a line of ants crawling on the wall behind the bed. The front desk was nice but that room
Cons: Room
Good 7.0
Pros: Hotel was clean, staff was helpful and friendly. Has plenty of parking and right off the main road.
Cons: I thought the price was excessive for the rating; particularly when there are hoops of places to lodge in and around the area. In their defense, all of the hotels in the area are over priced.
Good 6.0
Pros: Internet fast and reliable.
Cons: Mattress so-so. Cable TV had no premium channels. TP translucent. Towels good quality but improperly rinsed (scratchy). No free breakfast (inappropriate at this price point). Air conditioner blasts super cold regardless of setting. No maid service!
Candlewood Suites Hot Springs - Hot Springs
Rated no. 10
8.3
Excellent 8.3
Based on 290 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
6.6
Location
8.6
Overall
6.6
Overall 7.8 Good
Based on 770 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
6.6
Location
8.6
Overall
6.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.4
Comfort
7.5
Location
8.4
Services
7.2
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.4
Comfort
8.3
Location
8.7
Services
8.0
Staff
8.9
Cleanliness
8.1
Comfort
8.1
Location
8.7
Services
7.8
Staff
8.7
Cleanliness
8.4
Comfort
8.4
Facilities
2.0
Location
8.6
Overall
2.0
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.4
Staff
9.1

Excellent 8.0
Pros: The beds were comfy the pool was awesome best coffee
Cons: The room was a little small
Excellent 8.0
Cons: breakfast was skimpy,but we got there late
Excellent 8.0
Pros: Management
Cons: The lady that checked us in got us a non working jacuzzi tub,
Mediocre 3.0
Pros: Front desk lady was nice and apologetic.
Cons: The rooms are completely outdated. The furniture is beat up, faux leather headboards are peeling off and carpet was dirty. One of our beds had dirt on the top of the bed. Did not appear that the rooms were cleaned appropriately for pandemic.
Poor 1.0
Pros: Towels were somewhat descent.
Cons: The hotel is very outdated. It felt that everything was dirty and disgusting, I didn’t feel comfortable touching anything there. The location is very inconvenient.
Excellent 10.0
Pros: The evening receptionist, was incredibly helpful, polite, and happy. She made our stay very enjoyable.
Cons: I wish it had a hot tub but that’s not a huge issue.
Excellent 8.0
Pros: Having an indoor pool,
Cons: The rooms had a bad smell to them and no breakfast if any kind.
Poor 1.0
Pros: location
Cons: non working items land lane, no batteries in remote, clothes iron, hair dryer, gym closed roaches in room! asked if we could move to another hotel was told yes but then was only moved to another room & then new guests came walking in on us in new r
Excellent 8.0
Pros: Wesley was at the front desk when we came for our stay. She went above and beyond to accommodate us. She was so kind and made our stay a wonderful experience!
Cons: No hot breakfast due to the COVID.
Excellent 8.0
Pros: Location
Mediocre 3.0
Pros: The only thing I liked about this hotel is it was located next to a really good restaurant.
Cons: The rooms windows were disgustingly filthy. Hair was found on toilet lid. Phone was very dirty. Comforter had holes on it and both headboards had a abundant amount of tears. We were totally disappointed for it being La Quinta.
Okay 5.0
Pros: The staff was very friendly and accomodating.
Cons: The ceiling leaked when it rained. Had to be moved to another room.
Good 7.0
Pros: Staff was cool, the cleanliness was great and the hotel was disinfected real good, you could smell it in the air😂😂😂,
Cons: The toilet ran all night, me personally overpriced for just an hotel room, breakfast shut down early both days.
Good 7.0
Pros: location
Cons: breakfast
Excellent 8.0
Pros: Staff are phenomenal and attentive, especially for the star level. Good location for most activities.
Cons: Room is showing a little advanced wear and tear. Headboards are damaged and bathrooms could use maintenance with regard to flooring, etc...
Good 7.0
Pros: Good location
Cons: A little difficult to find
Excellent 9.0
Pros: Staff very courteous and accommodating for pets
Cons: Loose and broken tiles in bathroom floor and glazing peeling on tub
Excellent 10.0
Pros: Gentlemen @ check in was very friendly & knowledgeable of the area.
Good 7.0
Cons: room smelled and little outdated.
Poor 1.0
Pros: We had a 2 night reservation & checked out after the first.Selected it because of indoor pool & convenient location.Pool area looked like it should have been closed for renovation.Constant noise in room from HVAC,hallway -worst night's sleep ever.
Cons: Walls in pool area needed to be scraped & repainted.Open windows to outdoor smoking area made it stink with smoke.Un- supervised kid in pool cut his foot and was bleeding.Round item on room floor with "stand clear" warning was alarming.
Good 7.0
Pros: Friendly and helpful staff. Good breakfast variety; quality varies from day to day, but had some of the best hotel scrambled egg on one day.
Cons: Hot shower did not work for 2 days. Single sofa in room (no double seat couch).
Excellent 10.0
Pros: Friendlyness
Cons: No
Excellent 10.0
Pros: Very clean and updated rooms!
Cons: None that I could think of
Excellent 8.0
Pros: Breakfast
Cons: Inconvenient parking access to doors. If you park on the opposite side of the main entrance you have to walk to the far ends of the hotel to get inside and then the elevator is adjacent to the entrance lobby. Lots of walking incurred.
Excellent 8.0
Pros: Trouble free stay.
Cons: Wish I could have stayed longer.
Mediocre 2.0
Pros: Nothing
Cons: The hotel gave away my room even though I went by early and they assured me that as long as I had a reservation they would save my room. The lobby bathroom smelled ratchet, can't comment on the rooms.
Good 6.0
Pros: The staff was very friendly
Cons: It was very noisy people running up and down the hall
Excellent 10.0
Pros: The staff knowledgeable and friendly, housekeeping was awesome, and our pups loved it, we always stay at LaQuinta and this one was awesome...
Cons: Absolutely nothing
La Quinta Inn & Suites by Wyndham Hot Springs - Hot Springs
Rated no. 11
7.8
Good 7.8
Based on 770 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.9
Facilities
9.5
Location
8.6
Overall
9.5
Overall 7.7 Good
Based on 728 reviews
Cleanliness
8.0
Comfort
7.9
Facilities
9.5
Location
8.6
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
7.6
Location
8.5
Services
7.6
Staff
8.5
Cleanliness
7.5
Comfort
10.0
Facilities
10.0
Location
7.5
Overall
9.0
Cleanliness
8.1
Comfort
8.1
Location
8.6
Services
7.7
Staff
8.6
Cleanliness
8.1
Comfort
8.2
Facilities
8.0
Location
8.5
Services
8.0
Cleanliness
8.3
Comfort
8.4
Location
8.6
Services
8.3
Staff
8.8
Cleanliness
8.0
Comfort
7.8
Location
8.7
Services
7.9
Staff
8.6

Excellent 8.0
Pros: Breakfast was in a sack, the kids liked it but not sufficient for adults especially men. Beds were comfortable and location is good.
Cons: Chlorine was so strong in the pool that it burns your eyes.
Good 6.0
Pros: It was convenient, it was close by major stores
Cons: The breakfast, and the ice machines was not working.
Good 6.0
Pros: Everything was clean it take two tries to get a room that was cleaned but we got it
Cons: No real issues
Good 7.0
Pros: Indoor pool
Cons: Traffic and hot tub was cold
Excellent 10.0
Okay 5.0
Pros: Bad bags
Cons: Bad bags
Mediocre 3.0
Pros: Staff was helpful
Cons: Dirty and disrepair. Tub could not shut off. Sink would not drain. Stains all over carpet.
Mediocre 3.0
Cons: Property is run down.
Excellent 10.0
Pros: Everything
Cons: No
Excellent 10.0
Pros: No surprises. Clean, quiet, friendly staff.
Cons: No
Good 7.0
Pros: The location is great. The parking is good. Even though the free breakfast was bagged, it was still satisfying. The staff is very friendly and accommodating. It is peaceful and safe.
Cons: I have stayed several times, and was always completely satisfied, but on my last stay, check in date Nov. 12, 2020, was was not completely satisfied with the cleanliness of the room. The carpet was very dirty. It looked like maybe the a/c leaked.
Excellent 8.0
Pros: Everything, bed, breakfast!!
Cons: Location!!!
Excellent 10.0
Pros: The staff is awesome and is the main reason we only stay here on hot springs trips.
Cons: The side doors never work with room key.
Excellent 10.0
Pros: inside pool
Cons: no
Okay 4.0
Pros: The pool and hot tub were nice.
Cons: Hair and stain on bathroom wall making it's cleanliness rating decrease significantly. Breakfast was a bag with a box of apple juice, blueberry muffin and nutri grain bar. Most of this none of us like. For the prices we paid we were very unhappy.
Good 6.0
Pros: Indoor pool
Cons: Handle on toilet broken and lumpy bed and pillows
Mediocre 2.0
Pros: I’d be better served talking about what I disliked the least.
Cons: The TV wouldn’t change channels and it was stuck on the Adam and Eve adult toy channel. The shower was stopped up and wouldn’t drain, sink wouldn’t drain, smelled like smoke with burns all in the carpet, and something crusty on unde
Poor 1.0
Pros: Nothing
Excellent 9.0
Pros: Room was clean. Staff was very personable and helpful.
Cons: Pool was a little dirty and hot tub was too hot.
Poor 1.0
Pros: Close to everything
Cons: The air didn’t work at all in both rooms that I reserved. No toilet tissue holders in bathroom. The guests were noisy but that wasn’t the hotel’s fault
Mediocre 3.0
Cons: Ice machines were broken and we were told we could walk next door to the next hotel for ice The smoke detector in our room was broken There were two half used rolls of toilet tissue
Okay 5.0
Pros: Pool
Cons: Nothing
Poor 1.0
Pros: I did like the room at all nor the hotel I was misled in the information about the room the room was old dated and smelly
Cons: Again there is nothing that I like about the room and looked at nothing like that it was advertised online
Mediocre 2.0
Pros: Nothing
Cons: It was dirty
Good 7.0
Pros: It's a 2.5 star hotel
Cons: Cov-19
Excellent 9.0
Pros: The pool was wonderful, my son had a blast. Shopping nearby. Quiet,safe, just a wonderful home away from home
Cons: A hot breakfast would been nice
Excellent 9.0
Pros: The staff was super friendly and very accommodating. Our room was spacious and clean. Due to covid, we were offered a sack breakfast that was filling. We had a mini fridge and microwave in our room which was great since we were there for a week.
Cons: The only dryer was out of order so I had to go to a laundromat to dry clothes. The ice machines were broken.
Okay 4.0
Pros: The location was nice.
Cons: I did not like the rooms because they were outdated, nasty, and had a funny smell like the carpet was old! When my kids took their shower the water was at a standstill and filled up making it hard to bathe!
Mediocre 3.0
Pros: Close to every thing
Cons: Yes I did not like how the airconditioner was leaking or condensation but the floor by the AC was soaken wet which got my clothes wet my grandaughters as well
Excellent 10.0
Cons: Towels
Excellent 8.0
Pros: Staff was friendly and helpful when informed of issues with the room and location was excellent.
Cons: We were there for our honeymoon. The room we were in (325) plumbing was messed up. We had to plunge the toilet repeatedly, the bathtub had issues with backing up as well and huge hairball was pulled from the bathtub drain. Also the a/c wouldn’t sta
Okay 4.0
Cons: The room was very small, the curtains did not close fully, the decor is outdated, funky smell in the hotel room, the ac did not cool down the room, Fridge also did not keep my drink cold. No breakfast, location farther away than was told.
Poor 1.0
Pros: The staff was accommodating
Cons: Drunk guest broke the elevator we had to use the stairs the whole time
Poor 1.0
Cons: When I arrived. It took 40 min just to find someone . just to check in . I called I knocked on the office door . to finally wake the person up . to get my room key . it smelled like mold . dirty towels in the dresser drawers . worst hotel I've ever stayed
Good 7.0
Pros: Clean
Good 7.0
Pros: Helpful staff.
Cons: First room TV did not work and light between beds had short in switch. Moved to another room.
Good 6.0
Pros: Location and price. Room was a nice size and clean.
Cons: The breakfast buffet was very basic. The room was worn looking in places; cigarette burns on suite furniture. Baseboards and moulding scuffed and worn. You get what you pay for.
Okay 5.0
Pros: Looks nice and is pretty clean. Comfortable bed and spacious room. Got a free room upgrade. Nice indoor pool and hot tub.
Cons: The WiFi is terrible and can’t even load a video. During our stay the air conditioning would not work and it made for an extremely hot night.
Okay 4.0
Pros: the location was great for where we were going
Cons: we had zero TV, the shower/tub drain was clogged, there was masking tape holding up the wallpaper in the bathroom. No one cared to help us either.
Mediocre 3.0
Pros: Nice indoor pool. Good-quality towels.
Cons: Checkin clerk was unbelievably slow (not comfortable with their computer setup). She also botched a request for a replacement hair dryer, causing me a 30-minute delay.
Poor 1.0
Pros: Nothing.
Cons: The hotel is certainly not a 2.5 star property. DIRTY, I mean FILTHY- ceiling, walls, lampshades EVERYTHING.
Okay 5.0
Pros: I liked the location, the area of town wasn't sketchy and in reasonable distance to the areas in Hot Springs I wanted to visit. Staff was very friendly and helpful when one of the keycards quit working.
Cons: Carpet could use a cleaning. My feet tracked dirt into shower walking from bed to bath. Wall paper around shower surround top was peeling and repaired with masking tape. Provided breakfast was mediocre at best the first day, didn't eat it on second day.
Good 7.0
Pros: Good location and was relatively quiet.
Cons: The room needed to be updated very few power outlets!
Good 6.0
Cons: carpet dirty,bed look unmade AC did not work had to move to another room dining room too small
Good 6.0
Pros: Good for price...comfortable bed
Cons: Needed some renovating
Okay 4.0
Pros: The Bed was very comfy
Cons: The 1st room Had a fridge that was not cold at all and the freezer was so over frosted that the fridge did not close. The TV in the front room was missing the cable box and remote. 2nd room had similar issues with fridge and cushions torn, needs carpet
Mediocre 3.0
Pros: None
Cons: We were told pet friendly but it wasn't, ac didn't work, commode ran all night, didn't get any rest!
Poor 1.0
Pros: The breakfast waffle was good.
Cons: The beds were so hard that nobody in the family of 4 got any sleep. We were scheduled for 4 nights but left a day early because of the bed problems. I had paid in advance and did not expect to get a refund for the last day. The staff helped get refund.
Good 6.0
Pros: Good price but not surprising for off season.
Cons: We were excited to be staying in this brand of hotel as they have been really nice hotels. Not this place, took half an hour to check in. Breakfast was a little better then a Super 8 hotel. Nothing special.
Okay 4.0
Pros: Not much.
Cons: Terribly limited parking; room was so hot and AC didn't work properly.
Poor 1.0
Pros: Nothing.
Cons: This was by far the worst hotel staff I have ever encountered. Room smelled terrible and was filthy. Do NOT stay here
Poor 1.0
Pros: The spa and indoor pool, but the spa was down for maintenance
Cons: The make front desk employee was not helpful, and extremely rude. When we asked to speak with a manager he refused. Then he called the police and asked me to leave.
Poor 1.0
Pros: The indoor pool and spa, however, the spa was closed
Cons: The front desk gentleman was not helpful and was extremely rude every time we dealt with him.
Mediocre 3.0
Pros: location
Cons: The fact that there were three of us and we all had to sleep in the same bed even though there were rooms with double beds available! It said room would be decided upon check in in the fine print. I assumed the staff would accommodate with double beds
Okay 5.0
Pros: Nothing really to recommend about this place. The price was decent. Parking was easy. Bed was comfortable. Mini fridge (which was set to maximum - i.e. freeze - and then defrosted all over the carpet when I turned it down to a more normal level).
Cons: Towels were rather low quality. Doors seem to be thin, so I could hear all hallway conversations of guests departing hours before I was ready to get out of bed. Room carpet desperately needed update. Not particularly convenient to town center.
Mediocre 3.0
Pros: Location
Cons: Hotel staff was horrible. Very rude and not accommodating. Hotel employee was GREAT!!! I really appreciate him. Room was not clean. Did not smell fresh. Carpet was stained, smelly, and very worn. I will never stay at this location again. I was very uncomf
Excellent 10.0
Pros: Staff helpfulness n breakfast n friendless
Excellent 10.0
Pros: Very satisfying visit. No complaints about anything.Would definitely stay again.
Excellent 8.6
Pros: The staff were wonderful to work with. The fresh baked cookies and hot breakfast in the morning were a nice touch.
Cons: They weren't the most comfortable beds I've ever slept in, but good enough.
Country Inn & Suites by Radisson, Hot Springs - Hot Springs
Rated no. 12
7.7
Good 7.7
Based on 728 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.8
Facilities
4.6
Location
8.4
Overall
5.0
Overall 7.7 Good
Based on 185 reviews
Cleanliness
8.1
Comfort
7.8
Facilities
4.6
Location
8.4
Overall
5.0
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
2.0
Staff
2.0
Cleanliness
7.2
Comfort
6.9
Location
8.1
Services
6.7
Staff
7.8
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
6.0
Overall
5.0
Cleanliness
8.3
Comfort
8.1
Location
8.6
Services
7.7
Staff
8.3
Cleanliness
8.5
Comfort
8.2
Location
9.1
Services
7.7
Staff
8.4
Cleanliness
8.2
Comfort
7.7
Location
8.0
Services
7.4
Staff
8.1
Cleanliness
8.5
Comfort
8.3
Location
9.0
Services
8.7
Staff
9.2

Excellent 10.0
Pros: It was very clean. But the outside looks like it's run down but it's a nice place for a quick stay it's close to alot of stuff
Cons: The beds are hard like bricks.
Excellent 9.0
Pros: The location is perfect being on central ave just up the street from downtown. Owners are pleasant and attentive to guest needs and the rooms very cozy. The kitchenette is also very convenient and the updates to the rooms makes it feel more modern.
Cons: My main issue was the oven portion of the kitchenette in my room didn’t work so only the stovetop and sink were useable. Electrical outlets are also in mildly inconvenient places so make sure you either have a long cord or are okay with setting what you’re charging off to the side for awhile
Good 7.0
Pros: It was roomy for one, comfortable, clean and had good TV
Cons: Location, although I had no problems.
Excellent 9.0
Pros: Great
Cons: Location
Okay 5.0
Pros: Location was good if you wanted to spend time in town. One of the cheaper places to stay. Staff was friendly.
Cons: A bit dated. Beds not very comfortable. I think they would benefit from hiring a qualified electrician to redo some obvious code violations.
Mediocre 3.0
Pros: The room is semi-updated.
Cons: The staff were extremely rude and disrespectful. At check in, the men working asked "you smoke right?" (Although I had reserved non-smoking and quote. After I clarified that I wanted a non-smoking room, the staff continued to ask whether or not I smoke. It got to the point where I had to ask the man, why are you asking me this? He replied that many people lie about smoking, and warned me once again not to smoke. After this happened they didn't seem to believe that my debit card was my card, they asked "whose card is this? I went back to ask for more coffee since I reserved three nights and they gave me one coffee after I basically had to beg them. The room smelled like someone was cooking and it blew through the vents making it difficult to enjoy my night
Excellent 8.0
Pros: Not fancy, a bit dated, but clean and a good value. Had a kitchenette.
Cons: Neighborhood is a bit sketchy.
Excellent 10.0
Pros: The people was nice
Cons: No everything was nice & clean
Mediocre 3.0
Pros: The location was great. Being right between Oaklawn and downtown made things super convenient.
Cons: The smell in the (non-smoking) room was a mix of cigars, mold, and something intended to mask the smell. The bed was...We would’ve been better off sleeping on the floor. At one point we actually considered going to sleep in the car.
Excellent 9.0
Cons: No breakfast
Excellent 8.8
Pros: Room was comfortable and had everything a hotel room should. Very clean and easy access. I need to note that we don't spend our time in a hotel room while on holiday. We use it to sleep and to get ready for each big day.
Cons: Design of the room left the bathroom very small. The bathtub was only 4' not a standard 5'. Again good value for the money.
Mediocre 3.4
Pros: location
Cons: Rude staff
Mediocre 2.3
Cons: Its not a 3 star hotel. Beds were wore out.Tolet was broke in our room . management was rude.
Kings Inn Hot Springs - Hot Springs
Rated no. 13
7.7
Good 7.7
Based on 185 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.3
Facilities
4.0
Location
6.9
Overall
2.0
Overall 6.9 Good
Based on 63 reviews
Cleanliness
7.2
Comfort
7.3
Facilities
4.0
Location
6.9
Overall
2.0
Cleanliness
7.3
Comfort
7.5
Location
6.9
Services
6.7
Staff
7.5
Cleanliness
7.7
Comfort
7.6
Location
7.5
Services
7.0
Staff
7.1
Cleanliness
8.1
Comfort
8.3
Location
7.2
Services
6.7
Staff
8.1
Cleanliness
5.9
Comfort
5.9
Facilities
4.0
Location
5.7
Overall
2.0
Cleanliness
7.5
Comfort
8.0
Location
8.0
Services
6.0
Staff
8.5

Mediocre 3.0
Cons: Typical casino town on weekends. 80 bucks for a dump that should be 50 max. I'd rather camp in a tent. I get being on a budget but put some money back in to your business. A new alarm clock, some paint, something.
Mediocre 3.0
Pros: There was no breakfast no coke machine and no soap. The room was shabby the bathroom was nasty and the air didnt work it was all bad. The room looked nothing like the picture and when you plugged the fridge in cuz it was fridge or microwave it shocked you
Cons: The place needs to be shut down or brought up to code in all rooms otherwise they are all bad 29.00 rooms
Excellent 10.0
Pros: Great non-smoking room #114. No complaints at all. Nice and quiet. Powerful A/C.
Good 7.0
Pros: Location was great, the staff was great and the room was comfortable
Cons: There was no bathtub, only shower.
Excellent 9.0
Pros: Location poor.no breakfasts
Cons: Breakfasts and security.
Mediocre 2.0
Pros: Nothing much
Cons: Dude tried to charge me 15$ extra after I already got the room for what it was. Then I asked for a later check out an extra hour and they wanted 20$ extra when the room was 70$ to begin with.
Okay 5.0
Pros: The room was pretty clean, except for the carpet, which looks to be several decades old. Bed was comfortable and A/C ran well. There’s a good BBQ restaurant across the street, but otherwise there’s not really anything to do around the property.
Cons: The property is pretty run-down. “Headboard” was broken and leaning on the floor.
Poor 1.0
Pros: I didn't like nothing about the Shamrock Hotel on is all bad. I do not recommend anyone staying there.
Okay 4.2
Pros: Room was okay. No hot water in the shower
Cons: Staff wasn’t friendly and didn’t want to fix the problem with the shower and called the cops. After letting them selves into my room while I was trying to take a shower. Yeah this really happened
Excellent 8.0
Pros: Very large room and well kept up and very clean.
Cons: Location a little off the main area and parking area small.
Excellent 8.0
Pros: It was economical and within walking distance of shopping, restaurants and airport. The television had had direct tv with many channels.
Cons: The smoking rooms should be better separated from nonsmoking ones. Had to be careful to keep smoke out of my room.
Shamrock Motel Hot Springs - Hot Springs
Rated no. 14
6.9
Good 6.9
Based on 63 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.3
Facilities
6.0
Location
7.8
Overall
8.0
Overall 6.4 Good
Based on 467 reviews
Cleanliness
7.3
Comfort
7.3
Facilities
6.0
Location
7.8
Overall
8.0
Cleanliness
7.4
Comfort
7.5
Location
8.1
Services
6.9
Staff
8.0
Cleanliness
4.6
Comfort
6.6
Facilities
4.6
Location
8.0
Overall
7.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.2
Comfort
7.0
Location
7.5
Services
6.8
Staff
7.4
Cleanliness
7.2
Comfort
7.2
Location
8.0
Services
6.9
Staff
8.0
Cleanliness
7.2
Comfort
7.4
Facilities
7.0
Location
7.9
Overall
9.0
Cleanliness
6.7
Comfort
7.2
Location
7.7
Services
6.4
Staff
7.3

Good 7.0
Pros: The people who came in the last night I was there had kids and the were extremely loud and disruptive until around 2:00am. The shower water fluctuated between hot and warm.
Cons: Room was spacious and clean.
Okay 5.0
Pros: It wasn’t a ditch or under a bridge
Cons: Beds were old and decor very dated
Excellent 10.0
Pros: Everything
Cons: There was nothing I didn't like
Good 7.0
Pros: The staff was very helpful, our first room smelled like someone had just smoked weed in it and they quickly switched us rooms to a better room
Cons: Even the non smoking rooms felt like they¿d been smoked in in the past. Like they were clean and had been updated but it seemed like we could still smell smoke.
Good 6.0
Pros: Very spacious room. It looked like it was newly remodeled. Bed was comfortable.
Cons: The fridge was not very cold, and there were 3 used needles on top of the closet. I am lucky i didn't stab myself with one as i put my things up there. We had to check out a day early because of the snow storm coming in and I wasn't even offered a refund or anything!! I feel like they should of at least offered a free stay.
Mediocre 2.0
Pros: Size of the room and location. I appreciate that they allow pets.
Cons: Stool leaked when flushed, bathroom light switch broke, one of the beds leaned to one side, one of the bulbs were burned out in overhead light, phone didn't work so couldn't even call front desk. Hot and cold water were reversed in sink faucet so nearly scalded myself. Employee attitude ( there's nothing I can do about it).
Poor 1.0
Pros: Was no WiFi at all and my mom couldn’t get in the bathroom with her wheelchair and the people did not speak very good English without being told to repeat what they said so I checked out 4 days early and never got a receipt.
Excellent 9.0
Pros: Comfortable bed
Cons: There was no place to hang up clothes.
Excellent 8.0
Cons: Did not come for any thing but locked me out.
Okay 5.0
Pros: The beds and pillows were pretty good
Cons: The location, it was run down with paint on top. Didn’t feel very safe, and wouldn’t rate it half of a 5 star hotel!
Mediocre 2.0
Pros: Location is great
Cons: Don't stay an extra day or you get triple charged
Mediocre 2.0
Pros: Staff was nice and fast at check in.
Cons: I woke up to cockroaches crawling on me and the bed. Morning staff didn’t seem to care at all. Room is very plain.
Okay 5.0
Pros: The size of the bed
Cons: Yes the bath tub had the drain plug in the drain and the tub was half full of water that is unsanitary
Excellent 9.0
Pros: The staff is super chill, and the location is near everything,shopping and eating.
Cons: I didn't enjoy the hardwood floors and the fact that if you stay longer than 2 days, housekeeping won't clean the room or give fresh linens
Poor 1.0
Pros: It was available when I needed one the most
Cons: The price was way to high for the living conditions the bathroom wasn’t cleaned and it smelled terrible in the room
Okay 4.0
Pros: Location
Cons: Bed was hard as a rock. Bathroom ceiling was damaged which appeared to be from water. Mold/mildew on exterior of bathroom door. Room looked like a recent coat of paint was thrown on to attempt to cover mold/ mildew. Paint was poorly applied.
Excellent 8.0
Pros: Quiet. Peaceful
Cons: Parking lot was bad.
Excellent 10.0
Pros: price
Cons: no elevator but not bad because only 2 floors lol
Okay 5.0
Pros: The bed and tv was thrown best part.
Cons: The office was more clean and upgraded than the hotel itself. This hotel sits by two pretty sisters while it’s the ugliest.
Excellent 10.0
Pros: The pool was clean and open and It was quiet
Poor 1.0
Pros: Notta...brown dog hair in my bed. No working television in my booked rooms...had to change to a room with one bed. A suite! For my daughter and two grand kids...my room was horrid. Stunk like a wet dog!
Cons: Looked dishevelled and in use prior to my family being there. I took pictures. Bedspreads had cigarette burns in bedspreads and snags all over them. Beds we're small and low to the ground. Iron was dangling. Shower nasty, hair balls in floors. Awful!
Poor 1.0
Pros: The location
Cons: Room smelt horrible.. tv didn’t work.. pool was closed..not very pleasant stay
Good 7.0
Pros: It was in walking distance of one of our attractions and it was also centrally located to our other places we visited.
Cons: No
Good 6.0
Pros: Great location. Great for the price. I loved the laminate floor instead of having icky carpet.
Cons: We had some leaking things during a rainstorm, but it was minor and wouldn’t keep me from staying there again.
Poor 1.0
Pros: Absolutely nothing but the huge jacuzzi tub but couldn’t use long
Cons: The entire room had been used they checked me in I went to room all bedding pulled off in floor nasty diapers everywhere food dog poop dirty towels poop in toilet poop on bed mattress a note from previous person cussing them out
Excellent 10.0
Pros: The location was great. It's 16 minutes away from Magic Springs.
Cons: When I arrived to the hotel. I had a very issues with my room. The hotel staff was friendly, knowledge, and professional.The young lady who work the night audit shift was amazing. She took care of all of my concerns. Thanks again for everything,
Okay 4.0
Cons: My room didn’t have a shower curtain in it I was there for a softbal tournament an when I tried to get hold of front desk I couldn’t an she couldn’t be found.
Excellent 10.0
Pros: Price and cleanliness.
Cons: N/a
Poor 1.0
Pros: Calling this hotel a 2.5 star is a JOKE. It was nasty. Roaches and water bugs. We left and booked somewhere else.
Cons: It was gross. Roaches. Bed springs poking us in the back. Parties up and down their stairs. We were not safe so we left
Okay 5.0
Pros: There was nothing like except to sleep and wake up and leave to get away from it
Cons: The room was in poor condition, main lock was broken, bed made noises when you moved around in it like it was going to break. Also I booked a smoking room, but when I got there, they did not have one reserved for me!!
Okay 5.0
Pros: Not Much.
Cons: The TV did not work and I tried calling the desk 4 times an no one answered.
Good 7.0
Pros: Location
Cons: Felt like overpriced for a cheaper hotel. Beds were horrible.
Excellent 10.0
Pros: Had trouble with the key reader they immediately upgraded us toa suite. The suite was fantastic.
Excellent 8.0
Pros: The beds are so comfortable.
Cons: Room smelled like fresh paint. The outside is a bit run down looking.
Okay 5.0
Pros: The hotel location and price was good
Cons: The remote did not work. When I tried to call the front desk about the broken remote, then phone receiver did not work to talk to the front desk. Then when we were leaving, at 6:50 AM, the lady would not let us since it was not 7:00 yet.
Okay 4.0
Pros: The staff were very friendly.
Cons: the carpet was sticky, stained and just gross. Even though the bed seemed new, it was hard and thin.
Poor 1.0
Pros: Nothing. It was the most horrible hotel experience I have ever had.
Cons: Yes. Crazy staff screaming at me, my wife and kids, calling us scumbags.
Good 7.0
Pros: Easy to get to.
Cons: Needs updated.
Okay 5.0
Pros: The room was OK. Matched a 2 star rating. Bed was comfortable. Staff was able to accommodate a pricing difference, which was appreciated.
Cons: The overall room condition was OK. The first morning breakfast didn't offer any coffee or juices. This should be improved on for future guests.
Poor 1.0
Pros: The staff was friendly.
Cons: The room stunk. The carpet looked dingy and dirty. This hotel needs some major updating!
Poor 1.0
Pros: Room was smelling. There was fungus on the furniture. They changed the room but other room was also smelling bad
Cons: Damp Room, bad smell
Poor 1.0
Pros: The location
Cons: I was very disappointed. When I first arrived at the hotel I had to wait 15 min before someone decided to show up on front desk to check me inn. 2nd night I woke up and my son had spot on his arms I know what it was. When I search the bed it was BED BUGS.
Good 6.0
Pros: Location
Cons: Dirty towels hanging behind bathroom door and vacuum cleaner left in room
Mediocre 3.0
Pros: Breakfast was better than expected. Good location.
Cons: Wifi didn't work in room--just in lobby. Phone charger plug and coffee pot in room were broken.
Good 6.0
Pros: The biscuits on the breakfast buffet were some of the freshest and softest I've ever had. Wish I had been well enough to have had more.
Cons: The room smelled a little stuffy when I first walked in and the color scheme was not very inviting. Also, the staff had not cleaned the tub/shower well from the previous occupant as I found several long hairs on the wall and I have a buzz cut.
Good 6.0
Cons: Our toilet overflowed in the middle of the night. When we called the front desk they had us come get a plunger to unclog it ourselves, and then we had to ask for a mop and sanitizer to clean it ourselves. This should have been handled by the staff!!!
Mediocre 2.0
Pros: Location
Cons: Horrible experience. Took 40 minutes to check in. Charged us an extra $40. Glad it was just 1 night.
Good 7.0
Pros: Had a better breakfast than we thought it would have.
Cons: Felt a bit out of place and people hanging around outside. Uneasy feeling about people around our vehicle.
Mediocre 2.0
Pros: Location
Cons: Didnt seem very clean. Needed some TLC. Paint coming off door and walls. Sheets stained and torn.
Mediocre 3.0
Pros: Price
Cons: Cleanliness, shady activities of other guests into the wee hours.
Mediocre 2.0
Pros: AC was working good.
Cons: Room was okay, earlier was given a different room which had bugs, basin was not clean, bedsheet had stains, other room was a little better, but cannot recommend.
Good 6.0
Cons: The carpet was very loose and bunched up. The pool was dirty.
Mediocre 2.0
Pros: cable tv, frig
Cons: Needs an update. The first room had a terrible odor and was dusty. The second room was also in poor shape. I have had worse rooms, but they were $--- per night.
Mediocre 3.0
Pros: Bkft was alright
Cons: Room in poor shape
Mediocre 3.0
Pros: it had hbo and cinemax and stars.
Cons: the room was not in good shape, there were stains on the walls and on the furniture and on the carpet, the bed was old and springy, the showerhead was only as tall as my chest, and I saw a roach crawling down the wall..this should have been a 1 star hotel
Excellent 9.1
Pros: Great value
Excellent 9.7
Pros: Rooms were very comfortable and everything in the room worked. We enjoyed having regular and decaf coffee in the room. Beds were comfortable and we had a great sleep. Breakfast was very good too!
Cons: The fridge was a little noisy but we turned it off for the night so we could sleep. Not a big deal.
Mediocre 3.7
Pros: The second room was clean
Cons: I wanted a king non smoking and got a smoking. My wife arrived before I did and asked for a non smoking room. The front clerk was very rude and told her there was mothing availible. When she got to the room was dirty. It had trash next to the bed, a tear in the sofa and the walls had a gross yellowish tint on them. She called the front desk to complain and miracuasly there was a king non smoking availible. Not good customer service. I will never stay there again.
Good 7.7
Pros: The bed I my room was clean and comfortable. It was extremely affordable. The breakfast was ok. The staff were all very nice and attentive.
Cons: Bathroom needs serious updating.
Okay 5.3
Pros: The staff was very accommodating and worked to help us solve our problems quickly.
Cons: The bed appeared slept in, the couch's seat cushion had a large rip in it, and the fridge was moved from the entertainment center to the corner (leaving an unattractive opening in the entertainment center).
Quality Inn & Suites - Hot Springs
Rated no. 15
6.4
Good 6.4
Based on 467 reviews
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