Okay
5.0
Pros:
Friendly staff
Cons:
It was dirty and dingy
Okay
5.0
Pros:
Close to the airport
Cons:
The bathroom need to be worked on. Not enough outlets for appliances. Had to unplug the refrigerator to use the microwave.
Okay
5.0
Pros:
I liked how it was nice inside
Cons:
It seemed a bit sketchy around the area
Poor
1.0
Pros:
Breakfast was not offered and the hotel was filthy. If I weren't exhausted by the time I got there I would have chose a different hotel entirely. Just because the building is old doesn't mean the rooms cannot be kept clean. There was soap scum around the rim of the sink, there were hairs on the dust ruffle of one of the beds and I had to switch rooms when I first got there because the first room they put us in smelled like throw up.
Cons:
Overall cleanliness and upkeep. From the grout around the bathroom sink and tub to the stains on the carpet. The room was horrible.
Mediocre
3.0
Pros:
It wasn't crowded.
Cons:
No breakfast and facility was really old.
Poor
1.0
Pros:
Location
Cons:
People smoking pot next door
Poor
1.0
Pros:
Close to airport!
Cons:
Nearly everything about this hotel is horrible! Outdated, broken, beds are terrible, needs a thorough cleaning too!
Poor
1.0
Pros:
Smoking room was available.
Cons:
Everything. The room was dark and nasty. The walls were peeling, the tub was disgusting, the mirror was broken...overall, just horrible.
Good
6.0
Pros:
The staff was very friendly and helped me get to the airport and drop off my rental car.
Cons:
The room was just ok. I would have liked for the bathroom, specifically the shower to have been cleaner or more updated. I wanted to use the tub, but it was kinda gross.
Excellent
9.0
Pros:
Staff was friendly and it was very clean
Good
6.0
Pros:
The staff attempted to assist with multiple issues quickly.
Cons:
The bed was not level, the walls and carpet were in disrepair, feces was left not fully flushed in the toilet and the toilet seat was dirty.
Good
6.4
Good
6.0
Pros:
I'm sure the hotel was absolutely amazing when it was first built but now it's more than outdated. The furniture had stains, hallway's were hot with a smell..
Cons:
Outdated. The furniture had stains, hallway's were hot with a smell.. Has potential but needs the effort.
Okay
5.0
Pros:
Shuttle service to the airport.
Cons:
Stayed here before with no issues but very disappointed in how dirty the room and bathroom were. Floor was not swept and bathroom overall disgusting. Not sure why happened or if short staff due to COVID, but wont be back unfortunately.
Excellent
9.0
Pros:
Staff was very friendly. Room was clean.
Good
7.0
Pros:
Location to airport
Cons:
I had to pay for my service animal to stay. Unacceptable.
Poor
1.0
Pros:
The woman desk was very kind
Cons:
The hotel looked very shabby. Much disrepair. Room smelled terrible! We turned around and left!
Poor
1.0
Pros:
Convenient location and pricing
Cons:
Unprofessionalism by workers in the Hotel.
Excellent
8.0
Pros:
I requested a certain room and was able to get it. The location is good. The front office employee was very polite and helpful. She really made me feel welcomed when I entered because she greeted me with a smile.
Cons:
No everything was fine
Okay
5.0
Pros:
Outstanding staff
Cons:
Chose because it still said it had breakfast. Breakfast was suspended.
Poor
1.0
Cons:
We had told them many times that the fumes from the pool were making us sick.. they did not tell us they were painting it or I would not have stayed . I had three small kids under two with me and they didn’t care and I had a constant headache from
Excellent
8.0
Pros:
Hotel employee at the front desk was very helpful in giving me direction on my morning flight. She is kind and very sharp!
Cons:
I saw a chair in a hallway that looked broken. The continent breakfast was cereal, toast, and some fruit. Not what I come to expect for a hotel breakfast.
Mediocre
3.0
Pros:
Clean friendly good spot for airport
Cons:
Rooms are small some rooms needed
Excellent
10.0
Pros:
Staff WAS on point, everyone was very professional.
Cons:
None
Good
7.0
Pros:
Location
Cons:
Breakfast was sad and the pool next to the lobby...
Mediocre
3.0
Pros:
The front desk staff was pleasant and efficient.
Cons:
It was disgusting. Dirty, run down, in disrepair. Like a hotel forgotten in some time warp. The bathroom was dirty and had tiny sandpaper-like towels. There was no trash can. The carpets in the room were dirty. It smelled bad. Overall it was disgusting.
Mediocre
3.0
Pros:
The location was very close to the airport.
Cons:
The hotel was in dire need of maintenance. The room was dirty with holes in the walls and fridge , phone and some outlets did not work.
Poor
1.0
Pros:
It was conveniently located for my travel.
Cons:
There were bedbugs in my bed. I got bit 3 times. I had to check out early and get on the road to home because I was not going to stay at the hotel. I have requested a redund, but the hotel manager has not called me back after numberous phone calls.
Mediocre
2.0
Pros:
The photos must be pretty old.
Cons:
The room had a cracked wall, broken air conditioner/heater, the room phone was broken and all the furniture was well worn.
Poor
1.0
Pros:
It was close to the airport
Cons:
This hotel is awful. My room was in a hall on the first floor with one other guest room. The carpet in the hall was covered in trash including someone's already chewed gum. The chair in the room looked like it had blood stains all over it.the furniture
Poor
1.0
Pros:
Nothing
Cons:
This hotel is a filthy, run down dump, with stained carpeting throughout, ill-fitting sheets, a refrigerator that didn’t work and bad coffee, and stale bread for breakfast. Take this property off you site. It doesn’t even rank as a 1-
Good
6.0
Pros:
The hospitality was good
Cons:
That once we checked in we had to wait 30 minutes before someone came to the desk there was only one worker
Okay
5.0
Pros:
Price
Cons:
Toilet was already clogged when we got there. Ice Maker didn't work There was an old hard boiled egg in the fridge Shuttle was beat up & trashy
Poor
1.0
Cons:
A damp used hand towel was replaced on the rack as if it was new. A bath towel was soiled from previous use. A used wash cloth was left on the shower curtain rod.
Good
7.0
Pros:
Very nice and accomading
Okay
5.0
Pros:
Nothing Really
Cons:
Location, no restaurants near by, bathroom out dated, lobby dirty, airport shuttle unkempt
Poor
1.0
Pros:
Our stay here was very bad. We arrived during the wee hours of the morning and the staff person made us wait to check-in because he was doing a night audit. Not a deal breaker but his attitude could've been a bit more pleasant as we kindly agreed to wait.
Cons:
Local residents to Columbus, OH are charged a $300 hold fee. The hotel held $600 on my account...by accident. Our room felt damp/moisture and was very outdated. Overall poor expectations for the Columbus OH airport. Very disappointing stay and a waste
Good
6.0
Pros:
The lobby and pool area were very inviting. The front desk were very accommodating.
Cons:
The room was below average. It needed updating and the mattresses were very used and uncomfortable. The breakfast description was not at all what you received. You had an option of cereal or toast. That was about it. Not at all what I expected
Excellent
8.0
Pros:
Proximity to airport
Cons:
Lame breakfast
Okay
5.9
Okay
4.2
Pros:
Good proximity to airport and it’s nice that there is an airport shuttle. The gym looked good but we didn’t have a chance to use it.
Cons:
Carpets were dirty and we didn’t like walking around on them barefoot. Towels were so rough and scratchy- not soft whatsoever. Plumbing made a loud whistling noise every time we turned on the shower. The free breakfast was lackluster- nothing we could really “grab and go” except red apples and underripe oranges. No WiFi signal in the room.
Okay
5.7
Pros:
Quiet
Excellent
8.2
Cons:
I think the continental breakfast could have been better. There were no kid friendly options with the exception of Frosted Flakes which my kids do not like. It was definitely geared more towards adults.
Mediocre
2.0
Pros:
it was out of the elements. It was better than sleeping in a cardboard box.
Cons:
The place is old and run down. There is a sketchy trailer park across the street. Everything is dirty. The elevator broke so often that they had a out of order sign on the room cleaning cart which was left in the hall overnight. The room was not clean. The bathroom was especially disgusting.
Good
6.0
Pros:
Close to airport and have shuttle running every half hr to airport
Cons:
No alarm in room and front desk said wakeup calls don't work.
Mediocre
3.4
Pros:
staffs were fliendly.
Cons:
It was so terrible dirty . I haven't expected.
Mediocre
2.8
Pros:
Proximity to the airport, The plants in the lobby were absolutely beautiful.
Cons:
It was a dump. The first room we were put in was filthy, the carpets looked as though they hadn't been vacuumed in years, and the heater in the room did not work. When I asked for a new room the lady at the front desk who gave me my room key just 15 minutes before completely forgot who I was and insisted I sign for the room a second time. No food in hotel other than the underwhelming "continental breakfast" of toast or cereal and the change eating vending machines. The staff was stand-offish at best , and the whole place felt awkward and creepy like a hotel in a cheap horror flick. Opted to take the stairs as the elevator was so ill kept it wreaked of burnt oil, none of the lights on the buttons or floor level indicator worked, and is shook and bounced up and down as it went. Hands down the worst part of my trip to Columbus.
Excellent
10.0
Pros:
The inside was really cool with the tropical feel of the indoor pool. Wish the cabana restuarant was open...then it would have been perfect.
Good
6.8
Pros:
Clean room, very reasonable price. Fun airplane theme inside. Much better inside than it looks outside.
Cons:
The bed was way too worn and soft. The area looks a little dicey. The fitness center is old and pretty beat up.
Excellent
8.2
Pros:
It was clean, and extremely convenient to the airport. My flight landed at 11:45 pm. I called for a shuttle, which was waiting for me when I walked out of the airport. Very nice driver and desk staff. Clean room. Non-smoking room that really was a non-smoking room. Nice, big, fresh, crisp apples and other fresh fruit at the breakfast bar.
Cons:
the light was burned out in the bathroom, which didn't bother me, because I was only there for 6 hours. I survived. I told the desk clerk about it in the morning, as I was leaving. No other complaints. Great place for the money.
Mediocre
2.0
Cons:
I guess I should have expected it given the location but the hotel was terrible.
Good
6.8
Pros:
The location was great. Close to airport and the side of town we needed to be on. Price was right for what was available and location.
Cons:
Kept needing to get new room key cards. They kept getting deactivated and we couldn't get into the rear entrance after parking. It was a cold weekend so we had to keep going back to the front.
Good
7.4
Pros:
The young lady who drove the shuttle was exceptional. Not only a good driver but was friendly and most helpful. She graciously drove us back to the airport when we discovered that we had left something in our rental car. Our thanks to her. The desk clerk quickly gave us another room when we discovered the non smoking room has been heavily smoked in. The day staff assured us that we would get a wake up call but the night staff but ignored that request as we received no call. Fortunately our alarm clock worked! Overall an adequate place for what we needed and the price was fair.
Cons:
Toilet tank took about a half hour to refill after a flush. Not a big problem with only two in the room. No significant complaints on our part.
Okay
5.1
Pros:
Staff was helpful and courteous.
Cons:
Bed was uncomfortable, sheets were thin, I asked for another set and used two. Wallpaper was peeling off wall and only part of the lights worked.
Good
6.2
Cons:
The door at room 168 was terrible. It was extremely hard to open. I have to like fight against it every time I open it.
Mediocre
3.3
Pros:
Ok breakfast
Cons:
Too dirty run down