Good
7.0
Pros:
Location was good, staff was friendly, breakfast selection was good considering the Covid pandemic.
Cons:
The hot water in the sink was very, very hot and the shower temperature was tepid before 8 am and literally cold after 8 am. One of us had to take a cold shower on day one and on day 2 the other had to take the cold shower.
Excellent
10.0
Pros:
I liked the Manager. She was amazing. She made sure you enjoyed your stay. I don't wanna leave. Breakfast is great.
Okay
5.0
Pros:
Price and location
Cons:
No elevator and the staff was very rude and unfriendly
Excellent
10.0
Pros:
The staff is very professional and courteous. Safe. Clean. A great night sleep.
Cons:
No
Excellent
10.0
Pros:
Everything
Cons:
Great time
Excellent
10.0
Pros:
Sky at front desk she was always polite and very helpful
Excellent
9.0
Pros:
It was clean and peaceful the staff was nice it felt secure. The breakfast was good and house keeping was very kind and hard working the rooms where very clean.
Cons:
No complaints nice place clean quite.
Excellent
9.0
Pros:
Nice place. Better than expected. Booked me last minute and had a nice room. Loved how my room had office space, chargers, lights, storage, etc.
Cons:
Everything was pretty good honestly. Wifi was a little unstable tho
Good
7.0
Pros:
Can walk straight out the front entrance of the hotel and be in the parking lot of a 24hr. convenience store.
Cons:
The size of the TV's are very small, especially in comparison to other hotels in the area that rate near the same star level.
Excellent
10.0
Pros:
Location and clean
Cons:
no
Poor
1.0
Pros:
Really nothing - I would not choose Quality Inn Brand ever again - I suppose you can say the location is very convenient to the airport and the bed (not pillows) were comfortable.
Cons:
Many things in the room were damaged or broken, towel rack, caulking etc in the bath were in poor repair - wallpaper had badly glued and peeling patches, pillows were amongst the lumpiest I've encountered. Carpet was flithy (feet blackened if barefoot)
Excellent
8.0
Pros:
It was really nice in a good location staff was very helpful and I liked that they had a big refrigerator
Cons:
Yes the pool had to much chlorine
Poor
1.0
Pros:
Nothing at all ! I book here all the time and because it was makeup on the towel and the pillow case they was not trying to give me my deposit back!
Cons:
The staff takes advantage of Giving back deposits. The rooms was not cleaned our whole stay ! And the staff is rude as hell!
Excellent
10.0
Pros:
Extremely helpful, friendly staff! Hotel is super clean!
Cons:
Not one complaint!
Okay
5.2
Excellent
9.0
Pros:
The staff was very professional, accommodating, and the room was very clean
Cons:
Some of the guests were loud late into the night and the surrounding neighborhood is a little sketchy
Mediocre
3.0
Cons:
Right next to a 7-11 that was party central for bikers and sketchy characters.
Excellent
10.0
Pros:
They took care of any issue immediately
Cons:
Had a room and under the bed was a highly in appropriate item found and let the hotel staff know. They moved me out of that room and gave me a up graded room for same price. Very much appreciated that professionalism.
Excellent
10.0
Pros:
Coffee available, breakfast ,ice cream
Cons:
Internet not real good
Excellent
8.0
Pros:
Clean rooms, amply stocked with advertised amenities. Room service is good. It looks like they have been making ongoing updates to the building but it doesn't detract from your stay. Breakfast is good too.
Cons:
I didn't really see anything that was bad. There is a security deposit you have to put down when checking in but don't damage or smoke in the room and you get it back. People seem to complain about this but its actually standard for most all hotels
Excellent
8.0
Pros:
Very nice young lady who checked us in
Cons:
There were coffee supplies in room but no coffee maker! But I went back downstairs and young lady at front desk got one for me. Not her fault, but, it had a dry crusty used coffee pod inside. Housekeeping maybe needs to be more attentive
Poor
1.0
Pros:
Nothing.
Cons:
we had to wait till 5 until they finally finished cleaning our room and when we got in our room it was still dirty. The house keeping lady went into our room without us being checked out and the manager was very rude.
Okay
5.0
Pros:
It was where I needed to be
Okay
5.0
Pros:
It was quiet.
Cons:
No.
Okay
5.0
Pros:
The location of it
Cons:
The hotel change me an extra$50.00
Good
7.0
Cons:
No elevator
Good
6.0
Pros:
close to airport, decent for the price
Cons:
We chose this hotel because it has an airport shuttle. No one mentioned that the shuttle stops running at 10. It cost $13 for the taxi from the airport.
Okay
4.0
Cons:
It was an excellent hotel had a problem with the front desk staff member didn't let my wife and when she left her key I wasn't there and she had to stand outside in the freezing cold cuz the lady at the front desk said she didn't have a phone charger to
Good
7.0
Pros:
It was a good hotel at a good price
Cons:
No
Mediocre
2.0
Pros:
not much at all, front desk staff was ok
Cons:
bed was slept out, sagged badly. Refrig was old and loud. A/C was also too loud for use and sleep. BEDBUG'S. Was bitten and it could have only been here. Bath and tub surfaces slippery without handrails or grabs. Unsafe, Unclean, Unkept. You suck badly!
Poor
1.0
Pros:
Frount desk lady
Cons:
The price room smelled like cigarette smoke when I checked in
Mediocre
3.0
Cons:
There were no quality of food at all. Juice was watered down. There was no elevator to lift baggage.
Mediocre
3.0
Pros:
Friendly staff and plenty of breakfast selections.
Cons:
The first room they tried to put us in, smelled like a chain smoker had lived in it. The shower curtain was falling off of the wall in our room and it seemed like the room could use some maintenance.
Excellent
10.0
Pros:
Was within 7 miles of good restaurants, a block from the other hotels, next door to the gas station. Staff were pleasant every day and their make your own waffles were excellent.
Cons:
N/A
Mediocre
2.0
Cons:
Pool wasn''t working, first room smelled like smoke and then used the room service option and got food 2hrs later and it was cold.
Mediocre
3.0
Pros:
Two of the staff did well.
Cons:
Majority of staff poor. Broken furniture in room, no replacement was provided. Tub became VERY slick when bathing. Wi-Fi very poor.
Mediocre
2.0
Cons:
Charged for damages (stain on bedding) I did not do and staff is avoiding responding to my messages.
Poor
1.0
Pros:
It was nothing that we ordered it wasn't like what it said it was a total lie and I really want all my money back and I'm going to petition it at the bank
Cons:
You can call me at my phone number very very disappointed
Mediocre
3.0
Pros:
Not much but it was cheap
Poor
1.0
Pros:
The manager was very friendly and patiently listened to my complaints and suggestions. To his benefit, I discussed no elevator issues, but did not tell him of the dirty and stinky room. I realized my error after I left.
Cons:
NO ELEVATOR. Room was so heavily scented we couldn't breathe. Front desk staff not helpful or willing to change rooms to first floor for handicapped customer. I was told "nothing available in my price range."
Okay
5.0
Pros:
Airport Shuttle Driver was Great!!!
Cons:
This hotel did not have an elevator. I should of been advised of this on check in. Hotel was extremely noisy and a helicopter flew over head for a long time.
Okay
4.0
Pros:
It was close to the airport.
Cons:
The staff at check in were rude.There was no elevator so you have to carry all your luggage up the stairs to the second floor. Overall the hotel is very outdated.
Good
6.0
Pros:
Not much
Cons:
Just average
Good
6.0
Pros:
Airport Shuttle, which I could not get the first night because it only runs until 10pm
Mediocre
2.0
Cons:
1. The room I reserved was not the room I got after the hotel was called to verify pets. 2. Check-in was an arduous. 3. The carpet in my room was damp like it was recently cleaned making the room humid. 4. The bathroom floor was dirty.
Good
6.0
Pros:
Location and cleanliness. The staff we respectable. The coffee was also decent.
Cons:
The roaming people at night around the hotel (not customers).
Okay
5.0
Pros:
Some nice staff, notably housekeepong. Desk staff, however, repeated allowed agrees I've guests to cut in front for service. Sorry, but worst review I could ever write.
Cons:
My brother went to lobby restroom area. Water had overflowed from restroom and he took a nasty nasty fall, hurting himself and soaking his clothing as we were about to leave for graduation. Their "make whole"? A 20% comp.
Good
7.0
Pros:
Location
Cons:
Low term renters.
Good
6.0
Pros:
Big an nice
Cons:
They would let me do an early check in then I come in and i see them checking people in...then my room was ice cold had to change room heat did not want to come on....mind u this we are in colorado too cold..
Poor
1.0
Pros:
Nothing.
Cons:
Initially failed to be given a non-smoking room Downsized from a queen to a king bed TV channels, only half of them worked Shower, control was broken fluctuated between scalding hot and cold Requested additional towels, never received them
Good
7.0
Pros:
It was a quiet setting, until Friday night when the drag racers started and the hotel staff refused to call police.
Cons:
I had requested a lower level room due to a handicap and not being able to climb stairs (and an elevator is not available on premises. It was told to me that I would get a lower level room. When I went to check in, I was told I could not have a LL room.
Poor
1.0
Cons:
Rooms smelled like mold and cigarettes. The staff said it was the new carpet smell and that it couldn't have possible been cigarettes because it was a non-smoking hotel. We left.
Okay
5.0
Pros:
It was close to the airport. They offer shuttle service.
Cons:
they lost my reservation and were sold out that evening. Im still waiting to receive my refund for the cost of the room in advance. Due to the lost reservation, I to pay almost triple for the only hotel with vacancies, which that hotel wasn't any good.
Poor
1.0
Pros:
Location
Cons:
All rooms smelled like smoke, even though they were listed as non smoking. Apparently all rooms use to be smoking and the new management tried covering it up with new carpet and paint. Lady at front desk was rude, mouthy, and inconsiderate.
Mediocre
2.8
Pros:
STAFF WAS NICE
Cons:
EVERYTHING ELSE WAS BAD.
Okay
4.0
Pros:
Good location to airport Has a good pool and whirlpool and workout room
Cons:
Shower ran out of hot water. LOTS of noise outside of the room. TV didn't work for part of the stay
Excellent
10.0
Pros:
10 out of 10 Great price. professional service. Clean. We'll be back again!
Excellent
9.7
Pros:
Pillows and bed were great. Staff was excellent.
Good
6.3
Pros:
the staff were friendly, great location near the airport with shuttle service narrowing down my choice for a hotel and great breakfast
Cons:
the halls smelled like an ashtray with no elevator, and the pool had murky water with paddles of water sipping through the drainage and looked like its never taken care