Recent reviews
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- Negative
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8.5
We asked to upgrade our room for the second nights stay and the staff were very accommodating. A kid pooped in the pool while were there so only got to use the pool one day unfortunately but what can ya do?! Anyway we enjoyed our stay for sure!
review from KAYAK -
7.7
The view from our room and the swimming area was nice for a family. The change area was very small for the pools and no change tables. The water was cold in the kiddie pools but we kept alternating from the hot tub. The breakfast was a really long wait.
review from KAYAK -
6.5
Mattress was comfortable and the morning staff were quite friendly. Our room location was terrible, being able to access any amenities was quite challenging. The parking lot was brutally laid out and only after arrival did we find out they don't even provide shampoo. I will not be returning to this resort.
review from KAYAK -
6.7
The room with the kitchenette & balcony was fantastic. Underground parking and a great pool with a waterslide was great. The town experience da power outage and the hotel was completly blacked out. The hallways were pitch black as there was no emergency lighting in hallways and parkade. I would have thought safety bylaws and codes make it mandatory for hotels to have such emergency lighting. Luckily it was during daylight hours and the staff were very helpful helping people get around.
review from KAYAK -
7.0
Well appointed room with good ammenities and excellent showers! Long distances from some rooms to the front desk and pool area
review from KAYAK -
7.3
The bathroom was exceptional once we learned how to us all the options. The unit was verry well equiped.
review from KAYAK -
7.0
The size and amenities of the room. The halls are off-putting because they are far bleaker than obe would expect of a luxury hotel and detract from the experience.
review from KAYAK -
8.0
The showers were amazing! The decor in the suite was perfect. The kitchen had enough to make every meal. The view of the mountains was beautiful. The waterslide in the pool was fast, loved it!
review from KAYAK -
8.0
The room was excellent. It was well set up, the beds were very comfortable and the bathrooms great. The staff was very friendly and helpful. The location was within walking distance of the downtown area which was nice. The underground parking was alos nice to have and would be even better staying there in the winter. Overall we were very pleased with the hotel.
review from KAYAK -
8.0
That was the best hotel. we would take the shower with us if we could :) nothing
review from KAYAK -
5.2
New, nice amenities Hotel room too small
review from KAYAK -
8.0
The rate offered @booking.com was outstanding. The resort was not quite finished as per landscaping, but so very nice. Beautifully designer like decorated and fitting for the peaceful outdoors area. All bedding and amenities couldn't have been nicer. **The management disounted the unpublished Resort fee of $15! Not notedon the booking site. By appearance it seemed a bit pretentious, but the welcoming staff and sense of privacy eased that. Parking was a bit confusing. They did not even have a sign up yet so we relied on our gps. Someone flooded the spa tub above us and rained into our master bath, but the staff was quick to move us, and discounted our stay 25%.
review from KAYAK -
6.7
Condo units allow for families to "spread out" and enjoy their own space.Kitchen facilities were superior and the unit was very quiet. The room needs a good cleaning because constructiopn dust still resides in corners in the washrooms.On the surface it appears clean but it does need one more post-construction vacuum and clean.The wood around the sinks in the wash rooms are not going to remain spotless or stainless for very long.Poor choice of counter top in washrooms.The new modern design of the shower/tub/spa/stem closet is interesting but several nuts and bolt covers remained in the tub after use.A thorough inspection of all nurts and bolts is necessary to prevent rusting and doors etc opening/closing properly.the tub leked water onto the floor as the caulking around the tub/shower unit is poorly done and will most certainly cause future problems.
review from KAYAK
-
8.5
We asked to upgrade our room for the second nights stay and the staff were very accommodating. A kid pooped in the pool while were there so only got to use the pool one day unfortunately but what can ya do?! Anyway we enjoyed our stay for sure!
review from KAYAK -
8.0
The showers were amazing! The decor in the suite was perfect. The kitchen had enough to make every meal. The view of the mountains was beautiful. The waterslide in the pool was fast, loved it!
review from KAYAK -
8.0
The room was excellent. It was well set up, the beds were very comfortable and the bathrooms great. The staff was very friendly and helpful. The location was within walking distance of the downtown area which was nice. The underground parking was alos nice to have and would be even better staying there in the winter. Overall we were very pleased with the hotel.
review from KAYAK -
8.0
That was the best hotel. we would take the shower with us if we could :) nothing
review from KAYAK -
8.0
The rate offered @booking.com was outstanding. The resort was not quite finished as per landscaping, but so very nice. Beautifully designer like decorated and fitting for the peaceful outdoors area. All bedding and amenities couldn't have been nicer. **The management disounted the unpublished Resort fee of $15! Not notedon the booking site. By appearance it seemed a bit pretentious, but the welcoming staff and sense of privacy eased that. Parking was a bit confusing. They did not even have a sign up yet so we relied on our gps. Someone flooded the spa tub above us and rained into our master bath, but the staff was quick to move us, and discounted our stay 25%.
review from KAYAK
-
7.7
The view from our room and the swimming area was nice for a family. The change area was very small for the pools and no change tables. The water was cold in the kiddie pools but we kept alternating from the hot tub. The breakfast was a really long wait.
review from KAYAK -
6.7
The room with the kitchenette & balcony was fantastic. Underground parking and a great pool with a waterslide was great. The town experience da power outage and the hotel was completly blacked out. The hallways were pitch black as there was no emergency lighting in hallways and parkade. I would have thought safety bylaws and codes make it mandatory for hotels to have such emergency lighting. Luckily it was during daylight hours and the staff were very helpful helping people get around.
review from KAYAK -
7.0
Well appointed room with good ammenities and excellent showers! Long distances from some rooms to the front desk and pool area
review from KAYAK -
7.3
The bathroom was exceptional once we learned how to us all the options. The unit was verry well equiped.
review from KAYAK -
7.0
The size and amenities of the room. The halls are off-putting because they are far bleaker than obe would expect of a luxury hotel and detract from the experience.
review from KAYAK -
6.7
Condo units allow for families to "spread out" and enjoy their own space.Kitchen facilities were superior and the unit was very quiet. The room needs a good cleaning because constructiopn dust still resides in corners in the washrooms.On the surface it appears clean but it does need one more post-construction vacuum and clean.The wood around the sinks in the wash rooms are not going to remain spotless or stainless for very long.Poor choice of counter top in washrooms.The new modern design of the shower/tub/spa/stem closet is interesting but several nuts and bolt covers remained in the tub after use.A thorough inspection of all nurts and bolts is necessary to prevent rusting and doors etc opening/closing properly.the tub leked water onto the floor as the caulking around the tub/shower unit is poorly done and will most certainly cause future problems.
review from KAYAK
-
6.5
Mattress was comfortable and the morning staff were quite friendly. Our room location was terrible, being able to access any amenities was quite challenging. The parking lot was brutally laid out and only after arrival did we find out they don't even provide shampoo. I will not be returning to this resort.
review from KAYAK -
5.2
New, nice amenities Hotel room too small
review from KAYAK
