Overview

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Hotel Chicamocha by Sercotel

Calle 34, 31-24, Bucaramanga, Colombia
+57 7634 3000

€63+

Overall guest ratings

8.6/10 Excellent
based on 308 reviews

Review highlights

  • 10.0
  • 9.7
  • 6.1
  • 4.3

Good to know

  • Spacious rooms
  • Clean rooms

Nearby

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    About

    Hotel Chicamocha by Sercotel is a great choice for a stay in Bucaramanga. Guests can indulge in massages, and Piscina, one of 3 restaurants, serves international cuisine. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel get the details right with bathrobes and slippers.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Child pool
    • Indoor pool
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 308 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 8.9 "Food is delicious."
    • 6.9 "Location is acceptable."
    • 6.1 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 4.3 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.3 "Value below average."
    • 2.7 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 160 reviews
    • 9.6 "World class service."
    • 8.6 "Food is delicious."
    • 8.5 "Breakfast is good."
    • 6.6 "Pool is mediocre."
    • 6.5 "Location is acceptable."
    • 6.4 "Rooms are ok."
    • 3.8 "Not very comfortable."
      1.6 "84% thought it was too noisy."
      3.3 "67% didn't like the uncomfortable beds."
    • 2.3 "Horrible vibe."
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    Overall rating

    8.7 Excellent
    based on 77 reviews
    • 9.6 "World class service."
    • 9.1 "Food is to die for."
    • 6.8 "Location is acceptable."
    • 6.4 "Rooms are ok."
    • 4.1 "Not very comfortable."
    • 3.8 "Value below average."

    Overall rating

    9.1 Excellent
    based on 40 reviews
    • 9.0 "Excellent breakfast."
    • 6.0 "Rooms are ok."

    Overall rating

    8.7 Excellent
    based on 30 reviews
    • 9.5 "World class service."
    • 8.6 "Breakfast is good."
    • 6.0 "Rooms are ok."
    Good to know
    "Spacious rooms"
    "Clean rooms"
    data provided by TrustYou

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