Overview

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Best Western Big Bear Chateau

42200 Moonridge Road, Big Bear Lake, CA 92315-1814, United States
+1 909 866 6666

€101+

Overall guest ratings

8.3/10 Excellent
based on 891 reviews

Review highlights

  • 9.2
  • 9.0
  • 8.4
  • 4.6

Good to know

  • Clean rooms
  • Fair breakfast prices

Nearby

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    About

    Discover this charming Big Bear Lake, California hotel-the closest full-service lodging to Snow Summit and Bear Mountain Ski Resorts. Welcome to the Best Western Big Bear Chateau, the perfect hotel for avid outdoorsmen and avid ski lovers alike. Located in inland Southern California, this Big Bear Lake hotel offers well-appointed guest rooms complete with a fireplace, pillow top mattresses, cable satellite television with Showtime and high-speed Internet access. The hotel offers an array of amenities including a seasonal outdoor heated swimming pool and hot tub, game room, fitness center, full business services and meeting/banquet facilities accommodating up to 140 people. The Best Western Big Bear Chateau also features the onsite Tiffany's cocktail lounge Serving a special food menu Friday and Saturday from 5:00-9:00 p.m. Guests staying at this California hotel will find themselves less than one mile from both Snow Summit and Bear Mountain Ski Resorts. The hotel also offers convenient access to outdoor activities such as hiking, golf, horseback riding, snowmobiling, fishing, sailing and skiing on Big Bear Lake. Less than ten miles away guests can also visit the Moonridge Zoo, Meadow Park and the Big Bear Convention Center. The Best Western Big Bear Chateau is ideal lodging for groups such as church camps, wedding parties or reunions taking place at Big Bear Lake. The city also hosts a variety of events including the Bear Country Fair, the Ride the Mountain Event, the International Chili Society Cook Off and the Big Bear Cowboy Gathering. The friendly, helpful staff at the Best Western Big Bear Chateau is ready to ensure a fun-filled memorable stay in Big Bear Lake, California. Make a reservation today and save! Enjoy your stay.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Fireplace
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 889 reviews
    • 9.2 "Excellent breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 9.0 "Terrific location."
      7.5 "Great parking, according to 75%."
      7.5 "75% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "Housekeeping was great, according to 83%."
    • 5.5 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      6.0 "For only 60%, the tv was ok."
      5.8 "58% said the view was so-so."
    • 4.6 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 4.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.6 Excellent
    based on 408 reviews
    • 9.3 "Excellent breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.8 "Location is great."
      7.6 "Great parking, according to 76%."
    • 6.0 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 4.3 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."

    Overall rating

    8.4 Excellent
    based on 480 reviews
    • 9.3 "Terrific location."
    • 8.9 "Breakfast is good."
      9.7 "97% were happy with the price of the breakfast."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 5.9 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      3.3 "67% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
    • 4.4 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      3.1 "69% thought it was too noisy."
    • 4.4 "Internet is poor."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Fair breakfast prices"
    data provided by TrustYou

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