Overview

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Helnan Palestine Hotel
Best Location

Montazah Gardens Palace, Alexandria 21912, Egypt
+20 3547 3500

€78+

Overall guest ratings

8.0/10 Good
based on 2,100 reviews

Review highlights

  • 8.7
  • 6.4
  • 4.9
  • 4.0

Good to know

  • Great view

Nearby

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    About

    Helnan Palestine Hotel offers a great location, putting you within just a 10-minute walk of Montazah Palace and Montazah Beach. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Alexandrina, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There's a poolside bar and a bar/lounge, and rooms at this luxurious hotel offer balconies and 24-hour room service.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 2,107 reviews
    • 8.7 "Location is great."
      8.3 "83% appreciated the closeness to the beach."
    • 6.4 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
      6.4 "64% thought the management was tolerable."
      6.4 "64% said the recreation staff was ok."
      5.0 "50% found the room service acceptable."
    • 6.1 "Rooms are ok."
    • 5.7 "Average amenities."
    • 4.9 "Ugly beach."
      0.6 "94% thought the cleanliness of the beach was not up to par."
    • 4.0 "Disappointing food."
      0.8 "The price was too high for 92%."
    • 3.9 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
    • 3.8 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      3.1 "69% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
    • 3.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 737 reviews
    • 8.7 "Location is great."
    • 6.3 "Service is ok."
      6.0 "60% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
    • 6.1 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 5.1 "Beach is so-so."
    • 4.3 "Not very clean."
    • 4.1 "Breakfast is below average."
    • 3.9 "Disappointing food."
    • 3.2 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
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    Overall rating

    8.0 Good
    based on 1,053 reviews
    • 8.9 "Location is great."
    • 6.7 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 6.3 "Rooms are ok."
    • 5.6 "Average amenities."
    • 5.0 "Beach is so-so."
      0.5 "95% thought the cleanliness of the beach was not up to par."
    • 4.4 "Disappointing food."
    • 3.8 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 3.5 "Not very clean."
      4.7 "53% said rooms were dirty."
      0.0 "Dirty pool, said 100%."
    • 3.1 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 316 reviews
    • 8.8 "Location is great."
    • 6.4 "Service is ok."
    • 6.2 "Average comfort."
    • 6.0 "Rooms are ok."
    • 5.5 "Average amenities."
    • 4.9 "Ugly beach."
    • 4.2 "Disappointing food."
    • 3.9 "Not very clean."
    • 3.5 "Breakfast is below average."
    • 3.2 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great view"
    data provided by TrustYou

    Recent reviews

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    sea view
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    room view sea
    sea view is fantastic
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    friendly staff view
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    clearly mentioned
    late at night
    view and surroundings
    perfect for relaxation
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