Okay
5.0
Pros:
Mic fridge in room.
Cons:
Seedy
Mediocre
3.0
Pros:
The price, although after seeing the hotel, I would have paid a few dollars more to stay elsewhere.
Cons:
The lack of parking, long walk from parking to room to shuttle bags.
Mediocre
2.8
Pros:
This hotel has no redeeming qualities.
Cons:
Our room wasn’t ready until 9:30pm. The vinyl flooring was coming up; the halls were dirty; there were black spots on the tub and shower curtain. Worst of all, the hotel is infested with bedbugs. By 2am we retreated from the premises and slept in the car. In the 4 hours we were in the room I was bitten more than 20 times. The only silver lining to the whole affair was that when I brought out an engorged bedbug I’d trapped in a coffee cup, they comp’d us the room. Avoid this hotel.
Poor
1.0
Pros:
Nothing
Cons:
Everything
Poor
1.0
Pros:
Location was great and the staff were friendly and helpful.
Cons:
Worst hotel ever. Unauthorized charges to my card. Rotting food in fridge from previous guests. Dirty rooms/bathrooms (toilet bowl hadnt even been cleaned properly). Horrible ventilation and no a/c so it was brutally hot in room even when cool outside.
Poor
1.0
Pros:
Nothing!!! BED BUGS!!!
Cons:
We checked in and immediately found Canada's best value inn in white horse Yukon has bed bugs!!! I took pictures to prove this. They also did not have A/C, and it stunk like cigarettes (even though it was supposed to be nonsmoking)
Okay
5.0
Cons:
No coffee available in the morning.
Okay
5.0
Cons:
The room smelled horribly of smoke. It may be a non-smoking motel now, but definitely still smells. I also expect some kind of breakfast for the price. This room was highly overpriced.
Mediocre
3.0
Pros:
Beds good. Liked hardwood floors. 2nd floor riverside had a view. Rooms large.
Cons:
No A/C, room very hot: probably not a good hotel for summer stays. Housekeeping only changed towels. Had to beg to sweep dirty floors. Shower curtain bottom was solid mildew. Paid ----CAD. Over priced for hotel condition.
Excellent
10.0
Pros:
Fabulous downtown location
Cons:
No
Poor
1.0
Pros:
Nothing it was a horrible place to stay
Cons:
The hotel was ran down dirty and stained Linens.
Excellent
10.0
Pros:
The staff and location were excellent. Wifi was sketchy at times. They were doing some upgrades. I would recommend the hotel but with reservation.
Cons:
Curtains were old and one was longer than the other and they were missing hooks. The floors were laminate and had buckled and were nailed down in places. The bathtub was old, stained and a piece of linoleum was used as a shower surround. Grout was awful.
Excellent
8.0
Pros:
Location, price and friendly staff
Cons:
No resteraunt
Okay
5.0
Cons:
The telephone in the room did not work. We asked for a wake up call which never happened. The front staff at the check in counter didn't seem to care about anything. When a call came in from my boss, they told him that I was not even registered there!
Okay
5.4
Pros:
The rooms were pretty clean and warm
Cons:
Very loud, staff did nohing. 2 people escorted out by ambulance for being drunk
Poor
1.0
Pros:
A decent bed and bathroom if you need a place to stay. Location wasn't far off of the highway.
Cons:
Walls were very thin, you could hear people in the rooms next to you. Man in the room right next door was beating the girl he was with and police were there for about an hour. When I talked to the front desk about it they made it seem like it was normal.
Excellent
9.0
Pros:
We only stayed for one night, and we did not arrive until after 2am. The host was available and was quite pleasant for the time of day. He did explain all charges and was upfront about everything. (Charges=pet fees)
Cons:
The only reason I did not give a 10/10 overall was because the walls are CRAZY THIN- and other people are super loud and inconsiderate.
Mediocre
2.2
Pros:
Absolutely nothing.
Cons:
Bed bugs, rude employees and I was stranded at the hotel at 5am, an hour before my flight, as i was told they would shuttle me to the airport but changed their mind in the morning. Also, worst directions I've ever had from unknowledgable staff and were rude when I asked any questions about the directions.
Okay
4.0
Pros:
Not a lot. Nice location next to the river walkway.
Cons:
Located next to two bars with quite a few rough people hanging around outside. Didn't feel that I or my vehicle were secure. Pretty rundown. Staff not very communicative. But, then that is somewhat what the town was like.
Okay
4.5
Pros:
Cheap, better then others in town. Location is pretty good. Bedding was nice.
Cons:
Terrible parking situation. If your not early enough to get one if the 8 parking spots in front you have to walk all the way around the block to get in the door. The next door restaurant smell is very strong. the entire room had 2 outlets. Nice view of a bunch of broken toilets from our room.
Mediocre
2.0
Pros:
The price was the only reason I stayed here.
Cons:
I was woken up at around 1:30 to someone trying to access a roof from two propane tanks. Technically I saw him lowering himself down about 20 minutes previous but hadn't given it much thought. Once on this roof he had window access to several rooms.
Good
6.0
Pros:
Good location. Good view of the river. Close to restaurants. Room had been newly renovated and was fairly clean.
Cons:
Lobby and hallway had an unpleasant sour smell. Hallway and stairwell was not very clean.
Excellent
9.0
Pros:
Able to provide everything I need.
Cons:
Toilets have a leakage from the tanks. They constantly refill themselves. It doesn't affect me, but that hotel probably has huge water bills. Every toilet tank needs to be examined and fixed, to prevent leakage, waste of water, and large water bills.
Excellent
9.0
Pros:
The room, and the staff. Great people.
Cons:
I think Riverview should reconnect with the shuttle service to the airport. They no longer use the shuttle, and I miss the service.
Mediocre
2.0
Pros:
Location
Cons:
Heater didn't work, curtains wouldn't close, floor warped. Not a 3 star.
Poor
1.0
Pros:
Nothing!
Cons:
The hotel is not a 3 star. No AC, no window screen, very dirty, bathroom sink leaking water on the floor.
Poor
1.0
Cons:
It was advertised as equivalent to a Courtyard by Marriott but wasn't even close. We had to carry heavy luggage up a flight of stairs and there was no air conditioning. Parking was difficult and the overaoverall
Okay
4.0
Pros:
Nothing
Cons:
The star rating should be a 1 star and not a 3 The room was outdated and bathroom floor was not clean TV was very difficult to operate. The GFI in bathroom did not work therefore Couldn't use the hair blow dryer. Hallway smelled and carpet was dirty
Poor
1.0
Pros:
Downtown location
Cons:
Lack of making up room any day of our 4 day stay, no fresh towels even after requesting them, no air conditioning, ice machine out of order for entire stay, generally very grungy parking lot and grounds, alcohol cans strewn about without being picked up.
Mediocre
3.0
Pros:
The room had a modern look and the proximity to the river and downtown was nice.
Cons:
The halls looked like they hadn't been cleaned in weeks. Bags of trash were in one hall from the time we arrived and showed no signs of moving when we left. The walls were incredibly thin and our neighbors made sure we knew that. Seriously disappointed
Okay
5.0
Pros:
price
Cons:
location next to the toughest bar in town, meaning that drunks patroled the street outside and hotel parking lot. possibly unsafe to go out in the evening. no family type restaurants nearby for supper and not even a microwave in the room to heat up a froz
Okay
4.0
Pros:
It was in the main part of town
Cons:
The bathroom was dirty, and the curtains don't close all the way, leaving the room exposed to the street. The ice maker did not work, wifi was so slow it was basically non-existent. Also they advertise and airport shuttle, which they do not offer
Poor
1.0
Pros:
It is conveniently located downtown and is affordably priced.
Cons:
The room I stayed in had a serious roof leak. I was awoken in the middle of the night because my bed was completely saturated from the roof dripping onto the bed. I told the front desk attendant about the incident in the morning. Her response was" sorry"
Excellent
8.0
Pros:
Good location and rooms were simple and
Mediocre
2.0
Pros:
I suppose you get what you pay for. The price was right and the room accommodated our family of 4 perfectly. One of our tv remotes was missing when we first arrived and the gentlemen at the counter kindly and quickly replaced it for us.
Cons:
Overall, it was pretty dirty and when laying down to sleep at night a bug crawled across me.
Poor
1.0
Cons:
The Riverview is in a bad neighborhood with a lot of alcoholic and drug users on the street right outside the hotel. They also no longer have pet-friendly rooms even though their website says they do. Not a safe place to stay.
Excellent
8.0
Pros:
It was clean and the price was good. It was centrally located. It was quite.
Cons:
It was basically next door to a very seedy motel. So walking at night was not an option. The parking left a lot to be desired.
Good
6.0
Pros:
The staff was great. The room was a little run down.
Cons:
They did not have a way to get suitcases upstairs in their rooms.
Excellent
9.0
Pros:
Centrally located in the heart of downtown Whitehorse. Friendly staff, and clean, updated rooms (including no carpet floors -which was great).
Mediocre
3.0
Pros:
Price. And it was available.
Cons:
No sound proofing of rooms. I heard someone next door sneeze clearly.
Excellent
8.0
Pros:
Quiet, good location
Good
6.0
Pros:
The price. I have been to Whitehorse many many times and have found recently that the hotels are charging way too much so I thought I would try this place. The room was clean and quiet. If you are on a budget this is the place.
Cons:
When I first got there , even though it was paid in advance the check in person asked me for a $100 damage deposit. The walls must not have sound proofing because you could hear people talking. Internet was good as well.