Excellent
10.0
Pros:
breakfast is what it is for having the covid virus going on, but thankful they were giving something. the beds are the main thing I look for in comfort in a hotel, if I cant get rest in comfort then I will not stay. i
Cons:
I personally think that flavored creamer would be an inexpensive way to wow!! your clientel.
Excellent
10.0
Pros:
Everything
Cons:
I loved it all
Excellent
10.0
Pros:
It was close to shops and restaurants. They actually still served the full breakfast, just with one lady in there serving everyone to keep it safe. When we had an issue with our room not having very hot water, they immediately corrected the issue and even gave us the closet available room to us to make the move easier. Very clean hotel. Beds were very comfortable. 24/7 coffee available which I used quite a bit. All staff we encountered were very helpful and kind. This will be our hotel the next time we come to the area.
Cons:
Nothing bad
Mediocre
3.0
Pros:
Location
Cons:
Heater was not working until 1pm on a freezing night No refrigerator Only one towel in the restroom Only One-half bath tissue paper
Good
7.0
Cons:
Price
Excellent
10.0
Pros:
It was very quiet and the room was very comfortable.
Cons:
Nothing. I didn't see any issues with the facility. Thanks!
Excellent
10.0
Pros:
Convenient access to highway.
Okay
5.0
Cons:
Blood stains on curtain, worn our furniture, unknown substance stuck on tile floor, bathroom faucet had blue gel on it, bathtub was damaged with a large rust spot.
Excellent
10.0
Pros:
The staff were all very nice, the room was clean, the A/C worked great!! Will definitely stay there again!!
Excellent
9.0
Pros:
Nice breakfast!
Excellent
10.0
Pros:
Friendly staff and comfortable rooms.
Cons:
A little far from restarants
Excellent
8.0
Pros:
The staff are all friendly and polite. The hotel was clean. Coffee and lemonade are offered all day, a nice touch.
Cons:
The room took a bit of time to cool down.
Good
6.0
Pros:
Breakfast was great
Cons:
Not as clean as expected
Excellent
10.0
Pros:
Best Comfort Inn ! Friendly front desk staff. They take dogs. and the breakfast is fantastic !
Excellent
9.0
Pros:
The design with the bathroom door. It's very nice for wheelchairs.
Cons:
Some of the staff either didn't ke what a plumber is and or know where to go look for one. Very disappointed in that.
Excellent
9.0
Pros:
Location, close to restaurants and zoo.
Excellent
9.0
Pros:
good location, size, good breakfast, friendly staff
Cons:
parking limited
Good
7.0
Cons:
Noisy ice maker but they did move us. Good mattress.
Excellent
9.0
Pros:
The rooms are clean.
Cons:
The location is somewhat inconvenient.
Okay
4.0
Pros:
Location is perfect to local shopping and dining when I'm in town.
Cons:
Housekeeping staff knocked on door at 08:45 and again at 09:30 in the morning. Shouldn't the front desk communicate when guests checkout? This is highly unprofessional. Not sure if I'll be back to this location. If I do I will for sure mention this.
Okay
5.0
Pros:
Nice staff - breakfast was very good - check-in is at 3:00 and they had my room ready by 2:00...I really appreciated that.
Cons:
Room was musty - horribly musty. Because of this I won't be staying there again. Stayed at Homewood Suites the following night.
Good
7.0
Pros:
Location and front desk ladies.
Cons:
I didnt appreciate housekeeping knocking on the door at 09:30 in the morning when they should communicate with front desk to determine if any guests checked out early. That has never happened to me at this property.
Good
6.0
Pros:
Location was good
Cons:
Our room had a weird odor upon entering. Bathroom wasn't cleaned very well. We had loud people late at night but the agent did not address it.
Poor
1.0
Pros:
When I wasn't locked out of my room it was okay. The cleaning staff was nice.
Cons:
They locked me out of my damn room and treated me poorly. When I went to the front desk to get it fixed there was no apology or explanation. The next morning I talked to the manager to complain. I'm not coming back.
Poor
1.0
Cons:
We asked for a non smoking room. The room was extremely smokey. I am highly allergic to cigarette smoke and my kids have asthma. It was terrible. When I spoke to the front desk manager she advised there was nothing she could do. I had to pay for a
Poor
1.0
Pros:
Cons:
Poor
1.0
Cons:
We purchased a 4 night stay for a traveling supervisor, but the dates on the project changed so we would not be in the area on the given nights. Called the hotel to see about partial refund. No response. Not even a call back. Not happy about management.
Good
6.0
Pros:
Like the location
Cons:
The hotel was dirty and the breakfast was the worst I have ever seen cold coffee and all
Okay
5.0
Pros:
Fairly new building. Comfortable bed and furnishings.
Cons:
Room air conditioner kept cycling on and off. Temperature inside the room was not consistent. During my stay it became very crowded and a group was having a party or family reunion in the lobby area! Never experienced that before.
Excellent
10.0
Pros:
This is a very clean and quiet place to stay. The rooms are very nice and the staff is so very friendly and accommodating. The place is very pretty outside and clean. The house keeping staff are so very friendly and helpful. We are VERY SATISFIED.
Cons:
The only thing I didn't like was the $15.00 dollar a night charge for my little poodle dog. I am appreciative that they are pet friendly.