Excellent
10.0
Pros:
The staff was so friendly and we enjoyed our stay!!!!!
Excellent
10.0
Pros:
Close to everything
Cons:
Pool limit
Excellent
9.0
Pros:
Close to everything, clean and quiet. The pool is very nice, much bigger than I expected.
Cons:
Nothing really.
Good
6.0
Cons:
People slamming doors all night long kids running up and down the halls playing at 2am. We had to tell them to be quiet not sure where their parents were.
Good
6.0
Pros:
Pool and hot tub. Lobby is added bonus.
Cons:
Rooms were small, bathrooms really need updating.
Excellent
10.0
Pros:
Although conveniently located on the main drag into TC, the rooms are tucked away back off the road and were therefore very quiet!
Cons:
No!
Excellent
9.0
Pros:
We stayed at this hotel on 1/27/21 and were very impressed with the cleanliness and precautions taken for COVID. Despite those challenges, they set out a very nice breakfast buffet, that we could take back to our room.
Cons:
We did notice conversation from other guests coming from an adjoining room. We were surprised the sound carried that much for someone speaking at normal volume.
Excellent
10.0
Pros:
Clean, friendly staff.
Cons:
No
Excellent
8.8
Excellent
10.0
Pros:
A lot of precautions were taken due to covid. I appreciated that greatly. I work in a hospital, so I know careful you have to be. Since covid is on the upswing, seeing all the extra precautions made me feel safe!
Cons:
No.
Good
6.0
Pros:
Quiet
Cons:
Bathrooms, need to be more modern
Poor
1.0
Pros:
Their precautions for COVID were well done.
Cons:
Yes, I paid extra for a room with a Jacuzzi/hot tub which my email even verified. When I got to the location they said they had not had rooms with a jacuzzi or hot tub inside for 2 years. Also I was not allowed to check in until 6:30PM. Over 2hrs late!
Excellent
8.0
Pros:
Location
Cons:
Bathroom was dirty. Shower had fungus
Okay
5.0
Pros:
Room
Cons:
No
Excellent
10.0
Pros:
Hot tub was nice
Cons:
No
Good
6.0
Pros:
great pool and whirlpool
Cons:
No view, older building, low ceiling
Excellent
9.0
Pros:
Good location and close to everything but not in the thick of the action
Cons:
I know this is how northern Michigan hotels make their money but it was pricey for the weekend for what we received.
Okay
5.0
Pros:
Breakfast selection
Cons:
Uncomfortable mattress
Good
7.0
Pros:
Pool
Cons:
"Breakfast" room felt bare
Excellent
9.0
Pros:
Location wasn’t bad. We didn’t spend too much time aside from sleeping at the room. Clean and nice
Cons:
Bed wasn’t the most comfortable. Everything was clean though
Excellent
10.0
Pros:
Location was perfect for us. Easy access to public beaches, restaurants, and short drive to downtown shopping.
Good
6.0
Pros:
Easy access to the Main Street off of 8 th st. Behind the motel
Okay
5.0
Pros:
Clean
Cons:
Group of 10 year old kids playing unsupervised from 7pm to 11:30pm. Banging on hotel windows, running through the hallways banging on doors, Several people called the front desk several times (we called 4 times) but received empty promises and no help.
Mediocre
3.0
Pros:
Leaving
Cons:
The staff was extremely rude at check in. The free breakfast consisted of either a frozen biscuit or burrito with no microwave to warm it. Its an old hotel with some paint and a new name.
Excellent
10.0
Pros:
Front desk got a new room after we found our first rooms bed wasn’t to our liking.
Cons:
Walls are a little thin
Good
6.0
Pros:
the staff are very nice and friendly.
Cons:
No warm breakfast due to the shortage of the food. No yogurt. only cereal and banana for the first stay.
Okay
5.0
Pros:
The outdoor patio
Cons:
The building was not in very good condition, the pillows were not very good, the mattress sunk in the middle
Okay
5.0
Pros:
The front desk staff was exceptionally helpful, professional, and friendly.
Cons:
The room was dated, gross, bugs (ants) all over the bathroom, and the bed felt like a very old thin worn out mattress. It was truly awful.
Good
7.0
Pros:
The staff was very friendly & polite!
Cons:
We had to wait an extra hour & 45 minutes beyond our check-in time for our room to be ready, there was no maid service available, both due to the Covid-19 situation?? We don't feel that it was a good value at $----/night + taxes & fees!!!
Mediocre
2.0
Cons:
Deal was deceiving, staff was very unhelpful and unaccommodating . Sheets had hair in them. Bed was rock hard. Was supposed to be a peaceful mother/daughter get away but the hotel experience was terrible.
Okay
5.0
Pros:
The people were nice, it was easy to check in. The room, including the bathroom was clean.
Cons:
The bathroom was tiny, the included breakfast was very disappointing. I know it is tough with covid, but it seems they took the easy way out.
Mediocre
3.0
Pros:
Not far from downtown.
Cons:
At checkin for 2 nts they told us they aren’t cleaning rooms til checkout because of Covid. I think that is WHY they should clean them! I was only going to stay 1 nt then. They wouldn’t refund for nt 2 so we left after 1 nt. No refund!
Good
7.0
Pros:
Great price for a no-frills but clean & neat hotel. Each room comes w/ a microwave & mini-fridge which came in handy. Location is just a 5-minute drive from downtown. Staff was super friendly and even called to make sure everything was ok w/ the room.
Cons:
Have stayed here previously and it was never as loud as this time. The walls are tissue thin so you can hear everything. Lots of people in the hall at night, too. The noise factor was disappointing this stay.
Good
6.0
Pros:
Staff!! All around the staff was great - checkin, housekeeping & breakfast crew....everyone was very friendly & helpful.
Cons:
Hotel needs some updates - bathroom and accommodations were - but, this was not a great 3 star value.
Poor
1.0
Pros:
Nice to see they are remodeling and updating the rooms and hotel. But there is a long way to go still.
Cons:
On the booking listing it shows a whirlpool as part of the room amenities under the photo for each room except the standard room. This hotel does not have a single room with a whirlpool. Only a public hot tub. The listing is very misleading.
Okay
4.0
Pros:
Breakfast was good with a lot of variety
Cons:
Room was very dated and the paint is peeling and cracking off of the walls. Matress old and uncomfortable.
Mediocre
3.0
Pros:
The location was good.
Cons:
The price I had to pay for hotel has a lot to do with the review. For the money I paid, it was not worth it. The worst part is, they had bugs and ants. Buyer beware.
Excellent
8.5
Okay
4.0
Cons:
Not a 3 star hotel. Rate is overpriced for the value.
Poor
1.0
Cons:
Horrible bed, woke up in pain both mornings. Smelly hotel
Mediocre
3.0
Pros:
Location
Cons:
They had little league soccer tournament in town,and a team from was staying there. Besides the kids screaming and running up and down the hallways to midnight, you could hear the parents fighting with each. I was VERY disappointed with my stay.
Excellent
8.8
Pros:
My husband and I stayed here just one night. The staff was very friendly, the room was clean, the breakfast wonderful.
Cons:
We could hear the door next to us in the other room creaking and the water running.
Okay
5.4
Pros:
Staff was friendly.
Cons:
Old, run down, looks remodeled from exterior but rooms are small, noisy and have that Febreeze type odor. Not a good value for the money.
Excellent
9.4
Pros:
My only complaint was that the bathroom fan was so loud. I was going to request a different room, but was told the fans are all that loud. However, they offered to disconnect the fan for my stay and promptly did.. This totally solved the problem! I was quite pleased with the simple solution. Also, the breakfast buffet has improved since being bought by Country Inns & Suites.
Excellent
10.0
Pros:
Spacious room, clean, everything functioned well, staff very friendly.
Cons:
Nothing to complain about. Amazing value for the price they ask.
Excellent
10.0
Pros:
Very clean room, helpful & friendly staff, and great breakfast!
Excellent
8.0
Pros:
It was really nice and the jacuzzi was very relaxing. It was close to downtown, so very short drive to everything. Breakfast was fairly good with scrambled eggs and a make your own waffle stations. Staff was very quick to help clean tables and take care of empty plates.
Cons:
The bathroom had some pink in it, but we brought it up to the front disk and they cleaned it swiftly. We were glad that they were so quick. The only other complaint is that we're there on a hot week and the A/C couldn't keep up.
Good
6.0
Pros:
helpful, friendly staff. Great breakfast & pool
Cons:
no rollaway beds available External hallway door did not lock, due to parts on back order Was locked out of my room several times, due to faulty door lock. Even maintenance couldn't get in with master key
Excellent
10.0
Pros:
The staff was very friendly and accommodating. They helped us with late check in, they had a pack n' play waiting in our room upon arrival, and even made us extra bags for breakfast when we were late in the morning. There is a lot of room for a family and having an extra space for eating and a refrigerator was helpful.
Excellent
8.0
Pros:
Great breakfast and very friendly staff!
Excellent
10.0
Pros:
The staff was so friendly. And the room was big and comfortable. I loved that they had hot breakfast and the hot tub was great.
Excellent
10.0
Pros:
Clean, affordable, great breakfast and pet friendly.
Excellent
8.6
Pros:
Location, cleanliness, cookies and excellent continental breakfast.