Hotels near Syracuse Hancock Airport

Pros: We enjoyed the quiet room and surrounding. It was very relaxing. The king bed was very very comfortable! The room was spacious.

Pros: Everything

Cons: NA

Pros: clean room and bathroom.

Cons: Breakfast was mediocre.

Pros: Super clean.

Cons: Nothing

Pros: Front desk was very helpful and nice, both checking in and out. It was good overall. Nothing extra special but certainly not a dump. We would definitely stay there again. It was a last minute decision that worked out for us.

Cons: It could always be cleaner, we didn't use the shower because of covid, we really tried to get in and out without touching too much. Maybe that's weird but haven't stayed anywhere since Jan 2020.

Pros: Overall, the room looked as it appeared in pi tures

Cons: Due to covid19, I felt unsafe in this hotel. Staff did not wear masks or require masks of guests. There was no signs asking for covid precautions or indicating disinfection had taken place. The only precaution taken was no hot food at breakfast...seemed awfully convenient for staff.

Pros: We needed a hotel by the Airport. This was an excellent room for the Price. Clean and comfortable

Pros: Room is clean and well maintained.

Pros: Person at desk during check in was great

Cons: Bathroom had a slight odor. Otherwise, I would give it a 10

Pros: Checking in was such a breeze! The receptionist was super friendly. It seemed as though it was run by a small family which made our stay that much nicer. Also, they had a wall where you can pin where you were from... honestly the coolest part.

Cons: I wish they had an HDMI cord to plug your laptop in so you can use your own laptop to stream your own shows. Also, I wish they had a better recommendation as to where to eat for those coming out of town besides the bar attached to the hotel.

Pros: Staff was friendly and hotel was very clean!ifnthey put in a hot tub it'd be perfect!

Cons: None what so ever

Pros: Very clean, modern, up to date.

Pros: it was clean and very quiet in the night time. I had the opportunity to meet the owner and carried on a very nice conversation.

Cons: Nothing.

Pros: Very clean hotel

Cons: No

Pros: Kindness of staff

Cons: The quality of products offered at breakfast.

Pros: Location, cleanliness, breakfast options

Cons: Our room is across the fire pit.... the customers that night were a bit loud at 11:30 p.m.

Pros: The bed was comfortable and it's location was preferable.

Cons: The breakfast was sub-par.

Pros: Very clean. The staff was great!

Cons: Beds were super uncomfortable. Little place to put trash.

Pros: Great location! Staff is very friendly. I love how they were taking precautions by sanitizing everything.

Cons: The beds are super uncomfortable. Would have a better nights sleep sleeping in the desk chair

Pros: We loved that the doors are locked 24/7 and you can only get in with a key card! Made us feel really safe.

Cons: Nothing

Pros: Breakfast was ok but would much prefer a hot cooked breakfast

Cons: A hot cooked breakfast, but for Covid restrictions, the offerings were not bad. Mattress could be better.

Pros: Friendly staff and cleanliness

Pros: Friendly staff and very clean hotel.

Pros: They had smores for us.

Cons: no

Pros: New, clean and spacious

Cons: Pool ridiculously small

Pros: Very easy to locate in East Syracuse, just 15 minutes away from the University. Hotel is like-new and the suites are gorgeous. Beds, bathrooms, and amenities are stellar. Hotel was very quiet for being near the airport. Breakfast was great.

Cons: The suites don't have dividing doors, so prepare for limited privacy if travelling with multiple people. Also, they only give enough complimentary bath product for one individual user.

Pros: Clean and quiet.

Cons: Bathroom door did not latch

Pros: Location was good.

Cons: The heating unit in the bedroom was loud. It turned on every couple of minutes and made it hard to sleep. The beds were not the most comfortable. The pullout bed was very dirty. The mattress was only about 5” thick.

Pros: The thoughtfulness of having washers and dryers, for use, is always special. Prevents me from having to wash clothes upon my arrival home.

Cons: Some guests did not wear masks

Cons: Beds were way too firm

Pros: Staff was very pleasant and helpful. Check in went without a hitch and She provided anything we needed for our stay. Will only stay here for my future visits to the area.

Pros: Notthing

Cons: Staff

Pros: Rooms were clean and spacious, furniture was nice, appliances worked well, quiet atmosphere, easy parking, Continental breakfast and coffee was very good.

Cons: The only thing we found dirty was one of the coffee cups had a thick old coffee spot in the middle of it that I had to scrub out before I could use it. Everything else was so nice I still left a 5 star review on Google.

Pros: The location was great, and the staff was very accommodating.

Cons: I woke up to a swollen, inflamed neck, and it appeared that I was bitten by something. I later found a fire ant in the kitchenette area, so I assumed that was the culprit. The air conditioning wasn’t working properly, and needed to be serviced.

Pros: The staff and the room. Spacious and clean room and very staff

Cons: I wish it’s closer to where my son lives

Pros: Very accommodating. We had a last minute hiccup and had to bring our kids and they upgraded us to a larger room so everyone was comfortable during our stay

Cons: Nothing against the hotel, but covid kept them from serving the full meals they normally would. I would've liked to experience that.

Pros: Comfy huge

Cons: The room I ordered was not available so I got an upgrade. But that room was also not exactly clean. I had old food and milk I had clean out of the refrigerator. These one bedroom door did not close or lock. One of the tv remotes didn't work.

Pros: Huge suites, friendly staff, a working business office and free newspapers!

Cons: n/a

Pros: It is a quiet hotel. I do work in my room most times when I travel and this one has good internet and is quiet

Cons: The water drainage needs to be fixed. Very slow flushing and tub drains.

Pros: The large spacious suites and the full kitchens as well as the exercise room.

Cons: Everything was great!

Pros: Clean and awesome staff

Pros: Everything about this hotel is great and I travel a lot!

Cons: One of the treadmills didn't work and the printer for the guest computer also didn't work.

Pros: Large, clean rooms with comfortable beds and very nice staff!

Cons: No negatives, everything was great!

Pros: Breakfast and dinner included

Pros: Staff is friendly and helpful. Rooms are large. Better than average breakfast

Cons: We booked 3 rooms one was not a clean it had a red handprint on the door.

Pros: The suite was very nice and roomy as was bathroom. Lots of tv channels. Loved outdoor pool and grill area.

Cons: Trash was not removed from room prior to check in.

Pros: Having a larger than average suite with a full kitchen when traveling is great!

Cons: My room smelled terribly of the last guest's food and their dog or whatever other animal they were traveling with. I had to keep my windows open the whole time, due to the smell.

Pros: there was nothing that I liked about this hotel

Cons: the cleaniliness of the hotel bathroom and sheets. Also the hotel is suppose to be smoke free but it had an overwhelming smell of smoke. The TV in the bedroom did not work nor did the phone. The front office clerk was too busy talking with a friend

Pros: Nothing

Cons: Worst hotel ever stayed. The bed is so soft and the sofa bed is much much worse. You literally sleep on the sofa springs.

Pros: Motel had rooms available the night we stopped

Cons: Very thin walls, lots of noise from people in hallway and adjacent rooms all night Free breakfast was so-so Internet appeared to be intermittent TV in bedroom had no signal, non-working TV in living room worked but sofa very uncomfortable

Pros: The rooms where great size and the staff was extremely friendly.

Cons: The halls had a bad odor and the breakfast was not mediocre.

Pros: The location is good. The rooms are big.

Cons: Breakfast is sparse. Evening reception is sparse. Cleanliness is a big issue now for this hotel, which has turned into a contractor/ long term hotel. Rooms need a big refresh. I used to look forward to staying here; not so much now.

Pros: The location and the size of the rooms plus the kitchen.

Cons: Renovation to hotel created confusion. Asked for quiet room only to hear neighbors across the hall go in and out continually. Counter tops were dirty. Grease on refrigerator and stove. Second time in row getting a dirty room.Getting worried about hotel.

Pros: Friendly staff, cozy room

Cons: Smelt like smoke in the bathroom

Pros: Large room. Breakfast has protein. Good location. Relatively quiet.

Cons: First room reeked of smoke. Smoke in hallway in morning. Second room's HVAC didn't work right. Dust everywhere. This place has better rooms but I didn't get one.

Pros: Enjoyed the evening snacks and beverages in their dining room. Many people hang out there while eating and you feel included and can meet people.

Pros: Friendly staff, size of room, social hour served dinner/beverages, location from highway & great hot breakfast!

Cons: Bathrooms could use a bit of a refresh although they were very clean.

Pros: The outdoor pool

Cons: No AC in the living room.

Pros: The comfort, peaceful setting.

Pros: nice big room with separate bedroom and full kitchen

Cons: booking.com had the wrong email address for a reservation, and it became a two hour headache

Pros: Room was clean and close to downtown for the race. Staff was very cheerful and very helpful.

Pros: Like a small apartment. Separate bedroom, living and kitchen area. Clean, good maid service. Great for an extended stay if needed. Not sure of prices for a longer stay, for a few nights, similar to other hotels. Free breakfast and some snack food at 5:30 pm social hour. Free laundry facilities.

Cons: Small and limited fitness room.

Pros: The size and functionality of the room.

Cons: When myself and my guest arrived, there was NO ONE at the front desk to greet us. It took more than 10 minutes for us to find someone to help us. When the front desk person arrived, they were less than courteous to myself and the rest of the line up waiting to talk to someone. I felt as if our check in was rushed and that the inconvenience that I felt while waiting was not properly addressed.

Pros: Enjoyed swimming laps in their clean pool Nice assortment of foods for breakfast Clean, quiet rooms

Pros: Great customer service from Heather at front desk. Fixed a reservation problem quickly and pleasently.

Pros: Everything

Cons: Everything was perfect,!

Pros: Bed was very comfortable

Cons: Nothing was open...pool, fitness room, bistro.

Cons: Make sure you wear your mask and gloves and be safe and if you are sick stay home

Pros: Facility was clean

Cons: Pool and sauna not available due to covid guidelines

Pros: There was no breakfast. The bathroom was clean.

Cons: I booked it so my daughter and I could use pool after our day trips. Nope pool was closed, the breakfast I paid extra for also wasn’t running. There was no ice machine. Which the web site did not mention any of these things. I could have stayed somewhere a lot cheaper. Definitely not worth the money. I was very disappointed.

Pros: Pleasant and helpful staff. Cleanliness and location.

Cons: Everything was great.

Pros: It was quite

Cons: Yes the first floor had ants

Pros: From The Breakfast to the hospitality everything was a thumbs-up experience really felt like you were at home. I now know that Courtyard Marriott in Syracuse will definitely be my first choice of stay when I visit again with family thank you Syracuse for allowing the most comfortable hotel ever keep up the good work!👍

Cons: N/A

Pros: I like how there was a mini fridge and a microwave and a balcony !! And the shower soaps were in a pump bottle instead of a little tiny traveling thing that u can only really use once if u have long hair

Cons: The only thing I didnt really like was lighting over the vanity part it wasnt very good and when u put the light on behind it at the little coffee bar it didnt help at all

Pros: Clean, nice room. Pool and fitness room were appreciated.

Cons: No free breakfast? I didn't know it was a company-wide policy. The manager that morning who told me (on Aug 20) seemed to be geared up for an argument when I asked him about the courtesy breakfast. It's not THAT important to me, thank you very much.

Pros: Awesome checkin staff. Great booking and stay experience

Pros: The room is nice

Cons: I booked for 2 days but wasn't able to come the 1st day so they cancelled my 2nd day even though they charged me for that 1st day. It's a good thing there was still room available when I rebooked that 2nd day

Pros: I loved their outdoor patio and pool. Our room was pretty cozy and most importantly clean. The staff was pleasant and if I ever go back to Syracuse, I'd stay there again.

Cons: I was expecting a different kind of breakfast, but they had a variety of sandwiches and vegetarian options to choose from.

Pros: Lobby was bright and inviting. Pool was large enough for laps and the whirlpool was nice. Our room had a balcony which was very nice. Room was clean. It seemed a bit on the small size but there was a sleeper sofa.

Cons: The bed was nice when you were on to of the covers but when under them, the bed felt like a board. Pillows didn't hold their shape well.

Pros: it was conveniently located for an overnight stay on a long driving trip.

Cons: The bed was a bit too hard for me, but my husband was happy and slept well,

Pros: Staff was very friendly and helpful (switching our room when a more desirable one was available, quickly replacing our broken hair dryer within a matter of 5 min). Hotel lobby is very modern.

Pros: Amazing hotel!! My friends and I stayed here while on a shopping trip to Destiny USA from Canada. The location was excellent, not right on the highway and in a quiet location. Still only 12 minutes away from mall. The staff were so friendly and helpful! The rooms were clean and nice, it was the only hotel that I could find in the area that had two queen beds in a room for our group of four. The beds and pillows were so comfortable! The restaurant in the hotel was reasonably priced and had healthy options. We will always be staying at this hotel during our yearly visit to Syracuse!

Pros: We checked in on Saturday night and from the moment we got there the staff was amazing! Everyone was super friendly and even with the many COVID restrictions we still felt relaxed. They even had a simplified breakfast option for guests. Definitely will be coming back!

Cons: I've been staying at this hotel for a few years. Staff is great! Rooms could use a little freshening up. Paint, tile caulk etc

Pros: Everyone was very friendly and I felt comfortable with the sanitizing of the rooms.

Cons: The mattress was extremely hard! I have a "bad" back and it was very difficult to sleep but even my spouse, whose back is fine, complained about how hard it was.

Pros: Considering Covid it was fine. I did miss a hot meal though

Cons: The pillows were much too soft, price could have been a little lower.

Pros: Loved the area and the hospitality of the staff was a plus. Rooms were very clean. Also, was happy for the breakfast they provided consider the times.. Hot coffee & tea, bagels, yogurt, muffins etc

Cons: Only gripe is you need to spend at least 5 days to get your beds and towels refresh because of covid?. That needs to change.

Pros: Nothing

Cons: The staff was rude and stole my money

Pros: Location, cleanliness

Cons: The bed was horrible. I’ve stayed in terrible hotels with infinitely better more comfortable beds. This was disappointing as otherwise everything was great

Pros: Neat, clean, friendly and courteous staff

Pros: The friendly staff.

Cons: Everything was great!

Pros: It was close to the event we were attending and was reasonably priced and had a fantastic breakfast.

Cons: The street noise at night was very loud and annoying. I sleep hard and was awoken twice.

Pros: Everything! Will recommend this hotel to everyone and will book this hotel on my next trip to Syracuse.

Cons: No

Pros: The accommodations were very good. The rooms were of a nice size and clean.

Pros: This hotel is modern, clean, and the staff was great. The pool was heated which is great because its cold in Suracuse

Cons: Not having a microwave in the hotel room was a big problem for me however I would stay there again.

Pros: Clean, modern, comfortable, friendly staff

Pros: Staff all very nice. Lobby & common areas nicely decorated. Free breakfast pretty good. Bathroom in room well designed, better than most & really liked the large tiled shower & nightlight. Liked mini fridge in room. Comfy king bed.

Cons: The room was very bland: brown, brown, brown except for white duvet. One piece of artwork on wall. Barn door at bathroom trendy but eh. Shower head really high, could barely reach to change settings. One elevator not working & other one very slow.

Pros: Very clean, staff was extremely friendly and helpful, breakfast was good.

Cons: Nothing.

Pros: great breakfast and staff

Cons: I booked this hotel because Hampton inn's have hot tubs to enjoy while the kids swim. No Hot Tub. Also this Hampton inn doesn't have drinks in the evening. They did charge nearly TWICE what comparable hotels charged.

Pros: The breakfast and staff were great. Everything worked and looked nice enough.

Cons: The hotel does NOT have a hot tub! Very disappointing. This Hampton also does NOT include Complimentary Drinks in the evening. However they did Charge $$ as much as the better hotels. (Sarcasm) First time I stayed at a Hampton and walked away unhappy.

Pros: Cost and breakfast was pretty good.

Cons: Room had no chairs or couch. Were told because we booked thru outside company we were given the worst rooms available

Pros: This hotel is wonderful i had my daughter 13th birthday party here my husband got two rooms for a very reasonable price.the staff is wonderful here this hotel is a smoke free place very clean so if you are ever in need of a hotel this is the one for you very cheap very clean and wonderful staff

Pros: Location and cleanliness!!!

Cons: Nothing it was a very nice stay!!

Pros: The location of this hotel is just enough off the beaten path to be quiet but close enough to restaurants. Staff was very friendly and everything appeared to be cleaned well.

Cons: Obviously, with COVID, breakfast is done differently but I wish they followed what others were doing by providing a bag/box and allowing guests to pick the pre-packaged items they want to put in their breakfast bag/box. When we stayed, they had a bag already packaged to take for breakfast.

Pros: Very clean!

Cons: no

Pros: The rooms are just the rite size . Beds very comfortable

Pros: very good hotel and staff very friendly and accommodative

Cons: everything was good here

Pros: Very convenient space and clean. ❤️

Pros: The breakfast was good seeing the circumstances we are living in (covid) they still offer grab n go breakfast. I like the personal touch the add to the bags. Each one had a message on it. That was really nice.

Pros: The size of the room was huge: there were two double beds and a living room. Huge closets. Everything in the room was clean and new. The administrator was very nice and gave us a root on a top floor although we didn't request it in advance. Due to COVID there was no breakfast served, but instead we were given a nice supplementary take-out set. Also all the staff were wearing face coverings. which is also good.

Cons: Somehow we couldn't make the WiFi working. However, we were staying just for one night so the wasn't a big deal.

Pros: Very clean. Friendly staff

Cons: No

Pros: Cleanliness

Cons: Nothing

Pros: The hotel was beautiful and newly renovated. Very nice.

Cons: Housekeeping stole the Fitbit I accidentally left in the room.

Pros: Excellent, helpful staff. Very well located for our on both the north and south of the city.

Cons: Breakfast was better than most hotels of this class. Of course it could be better, but was good enough with decent options

Pros: Staff friendly

Cons: I liked everything

Pros: Excellent for a long term stay. Well stocked .

Cons: Un-used to sleeping in a strange bed. LOL.

Pros: The 2 at the front desk

Pros: The pantry

Cons: Some of the lingering residents

Pros: Didn’t make it

Cons: CLean just was clean

Pros: Location

Cons: No

Cons: Found feces in the room behind night table when I needed a wall outlet. Hotel would not let me book again. They lied about availability.

Pros: Service and availability

Cons: No

Pros: Convenient to NY Thruway. Good food close by.

Cons: No.

Pros: The separation between the bedroom and living room. I booked a suite and needed that space. Also masks were required because of Covid.

Cons: The room was a little dated in terms of the cabinets and appliances. Mattress for sofa bed wasn't comfy.

Pros: Seeing as how I didn’t get to stay there as I was sold a room that wasn’t available.....I didn’t like much.

Cons: Maybe don’t sell rooms that you don’t have.

Pros: The room was very good sized and set up very nicely for the time that I was there. I needed a home away from home/office space and it worked wonderfully for that.

Cons: They were suffering from an ant problem.

Pros: Location.price.

Pros: The staff first and foremost. The woman who checked me in was so sweet and understanding and the young man that worked overnight at the desk was awesome as well. Very welcoming, friendly and helpful.

Cons: That I couldn’t stay longer.

Pros: It was very clean and the staff was very helpful.

Cons: It is one of the few hotels that does not offer breakfast.

Pros: location

Pros: Location and price

Pros: the price was right for a last minute decision to stay in area, the layout of the room was nice. We were able to park under our window so we could see vehicle.The lady at the front desk was superb and very friendly, she had only been there a couple weeks.

Cons: Not the cleanest room or nicest Candlewood we have stayed at, it was outdated; no batteries in the remote, toilet flushed very slow.

Cons: messed up the billing, charged us for a prepaid room

Pros: Close to airport

Cons: Front desk person was supposed to change or room for 2nd night after being gone all day away from hotel arrived back and still was booking in same room and the room was still dirty and never cleaned,tv never worked both nights and ac shuts off during nigh

Pros: The staff at night.

Cons: It was very dirty in the bedroom the walls, doors and handles. The halway walls and carpet was very dirty. Not much hot water.

Pros: Great location and great surrounding conveniences and accommodations.

Pros: Very convenient for our purpose of the visit. Some very good eating places within walking distance. The young lady who worked the desk Saturday and Sunday  was extremely nice and had a great sense of humor. She should be the manager!!

Cons: The air conditioner in the room would not cool. We mentioned this every day during our stay, and it never got fixed. We opened the window, but it only opened about 3 inches, so the room stayed warm.

Pros: The room was decent.

Cons: Got double charged by the hotel which threw off my finances for the entire trip my boyfriend and i planned when he flew out from michigan

Pros: Friendly, attentive staff; easy check-in (including how to access complimentary wi-fi); comfortable suite; easy access to the business I was visiting as well as local eateries. Regular noon check-out time was also appreciated!

Cons: Room lighting could be a little brighter, but this is a very minor criticism.

Pros: Location was good, easy access to the airport. Rooms were fine. Nothing special.

Cons: The place was sufficiently comfortable although nothing special.

Pros: The breakfast was a real plus..bacon and eggs

Cons: Nothing

Pros: The hotel has been recently updated. Greatly enjoyed the fireplace in our room. Great experience.

Cons: Completely happy

Pros: The room

Cons: The rude staff/ security

Pros: We needed a few days away from the kids and this was just great! Thanks so much!! Clean and had everything we needed!!

Pros: The small apartment set up

Cons: The service agent not valuing my privacy while there was another customer standing on the side of me . During check in

Pros: The staff was very friendly and very helpful. They really went out of their way to meet your needs. Our first room was too small and moving to a larger room was no problem. We extended our stay. The rooms were very clean and free breakfast was to go but they had a huge variety of items. Dog friendly!! Nice property to walk your dog and still stay on the grounds. They have a grilling area and small sitting area by the pool.

Cons: Our first room had a sofa bed that was not comfortable to sleep on. He on site marketplace for food could have had more variety.

Pros: Traveling during Covid-19, we were anxious about where to stay. Felt very safe ~ everyone following guidelines and room was set up to take away as much as possible for spreading virus. Stay very helpful especially when I thought my computer had been left behind!

Cons: Booking.Com did not show a place to register our dog or mention the extra fee. It just showed pet friendly. After 12 hours on the road, I was very upset to find our small dog would cost as much to stay as the 2 adults. I am used to paying a deposit or 25.00 additional with returnable deposit. This was 100.00 and then more if they determine a problem. Need to make this clearer so the consumer can decide if they want to pay that. We would because the size of the room makes it well work keeping her quiet and us away from other dogs. It was a great place to stay.

Pros: Pool was great breakfast was great besides biting into a frozen sandwich kids had fun

Cons: Was told my room had a fridge and got to my room and didnt and was told i had to call to get 1...but i didnt cause i was there for 1 night

Pros: The staff and breakfast

Cons: Nothing

Pros: was only there to sleep to catch early flight.

Cons: need to do something with shower .slipped in shower not safe.

Pros: How close it was to the Airport. It was EXTREMELY clean and the staff was very friendly. So many food choices besides the hotel that you could walk to. Any hotel that has a Dunkin Donuts across the street is a win for me.

Pros: Was a convenient location

Cons: The king room with kitchenette was a bit deceiving it had no stove top just a microwave and fridge like any other room and no counter space and no table

Pros: They took an imprint of my Credit card for incidentals. They charged my card$15. I called two days after departure and they still haven’t taken the charge down. It should of been removed when I checked out

Cons: See Above Comment

Pros: Very close to the Syracuse Airport, and the rate was great!

Cons: Can't think of anything negative - although a microwave in the room would have been an extra treat.

Pros: The availability of a pool and extended hours. The 24 hour fitness center. And hot breakfast, not grab and go bags

Cons: The rooms were out dated. The pillows were not comfy. There were some items found behind that cleaning missed.

Pros: Friendly staff and pool

Cons: No refrigerator in room

Pros: The staff were friendly.

Cons: Did not clean room during 3 night stay. Nor offer explanation.

Pros: It was close to the customers I was visiting.

Pros: The mattresses are excellent and the staff was friendly. The room was very clean and the location was convienent for us.

Cons: There was nothing that I could think of. Overall it was a good experience.

Pros: The room was nice. Breakfast was good.

Cons: The elevator was a little scary.

Pros: Convenient to the airport and it was clean.

Cons: Ceiling was very thin and I could hear other guests through it. Also the front desk clerk forgot to note my name for the airport shuttle and it left without me. It turned out fine but was annoying especially so early in the morning.

Pros: Heated and well kept indoor pool Excellent warm breakfast

Cons: No

Pros: Location Friendly Staff Breakfast

Cons: Room had a somewhat offensive smell. Shower head broke from the wall and couldn't be fixed during our stay.

Pros: lovely room, great breakfast, handy to the aorport

Pros: Great stay at a great price. Lots of restaurants in the area including, grocery and drug stores. Very clean and comfortable. Staff was awesome esp. housekeeper on 3rd floor. Friendly and really cares about her guests. Would def. stay again when in town.

Cons: Nothing

Pros: It was close to the airport.

Cons: My room had a dirty toilet. I asked for a new room and the host switched me without issue. I scheduled a wake-up call when I first checked in, but I did not receive it. Maybe it was attached to the first room I was in? Hall carpets were filthy too.

Pros: Airport Shuttle service was entire reason for stay and shuttle staff was unaccommodating.

Cons: Morning front desk clerk

Pros: The breakfast biscuits and keirug in the room.

Cons: Most everything

Pros: greeting at front desk

Cons: WAY past due for an upgrade/remodel stains on the furniture dirty carpet - just worn down

Pros: New a/c breakfast

Cons: Furniture and bed was very old. You could feel the springs in the chair.

Pros: Nothing at all!!

Cons: Management very rude and unprofessional!!

Pros: Mixed education on parking and fly when staying at hotel.

Cons: The night auditor wasn't tracking what the day shift staff was informing costumers about parking

Pros: Close to airport. Good breakfast that opened early. Comfortable beds and pillows

Cons: The shower had not been cleaned and the desk lamp was not working.

Pros: Location

Cons: Noise level - it always seemed like doors were slamming

Cons: Booked room at listed price, they charged more for Friday and Saturday night, guess it was the weekend, they should be up front and let you know when you book the room that weekends are extra.

Pros: Continental breakfast was OK.

Cons: Overall this hotel is tired and run down. The room smelled like an ash tray, the A/C units were loud and clunky, and the decor felt like the 90's. The elevator was so slow and old.

Pros: Price wasn't too bad

Cons: The beds were horrible

Cons: It was a little noisy Bedroom was on thruway side Was put next to a family with kids I was a single traveler would expect with a less than 50% I wouldn't be near a family

Pros: A beautiful place to be

Cons: The pool timing

Pros: I thought grab and go was quite nice. Good variety Bed was comfortable

Cons: My room was by the highway noisy.

Pros: Nice love the renovation

Cons: No housekeeping

Pros: Everything was great shower bed locatuon

Cons: Was a little upset had donot distrub on door an maid knonked on door guests in some rooms down hall had kids that were very noisey

Pros: Great room and amenities. Covid may have impacted the breakfast, but the listing should have warned us.

Cons: I always liked the hot breakfast at Embassy Suites in the past, but this time we just were given a cold box. We ended up eating at a nearby restaurant. The website advertised a hot breakfast, so I felt it was not worth the extra money to stay there.

Pros: All the space to sleep clean room nicely set up

Cons: Our refrigerator did not have a freezer for the ice packs that we brought

Pros: Free drinks at happy hour. Staff was friendly and helpful.

Cons: Room was disgusting, breakfast was less than desirable. No disclaimer about no room cleaning between nights. No accommodations for trash or linens.

Pros: We love the Embassy Suites experience! We stayed on Valentine’s Day. Our room was great and the king size slept well. We liked: the corridors concept where we stood outside our 5th floor room and look down below to the center of the hotel; the bar, general gathering area which is also where the free breakfast buffet is prepared and where guests eat, manager’s social time (drinks on the house for guests only). The temporary check-in location was created for guests to check-in and check-out while in a renovation mode on the main floor. I was impressed it worked well. The staff were pleasant.

Cons: Due to renovations going on at the time, it bothered us seeing the disarray to the entry area. This was addressed on the online booking site. It took away from the experience but not that big of a deal.

Pros: The new rooms are really nice

Cons: I SPECIFICALLY booked this hotel for my children as they have a pool. The entire hotel was being renevated with drop cloths and dust and dirt everywhere!! The pool was closed!! Advised by front desk to refund in3-5days or just deal with it so unhap

Pros: The hotel was nice visually .

Cons: No air conditioning in April. It was so hot we had to leave early for another hotel.

Pros: It's roomy with a living area, which is a luxury.

Cons: The hotel is in the middle of renovation. I think it would be a good idea to inform guests prior to their arrival so they will not be surprised.

Pros: Very clean staff was courteous and very accommodating thank you.

Pros: The ambiance. Omelet to order, and free happy hour, though some of the bartenders were rude and impatient.

Cons: Cold rooms and no heat control.Toenail on the floor. They forget to give us washcloths when they changed our linen. Front desk never answer phone. Kids were allowed to run the halls. Hot tub jets didn't work.

Pros: The bedroom and living area were separated with a door. The breakfast was great and stafff was friendly.

Cons: Only one elevator area

Pros: Nice hotel, a bit dated but totally acceptable. Open bar, amazing breakfast, fast internet, staff was good, housekeeping good, restaurant on site was good.

Cons: Air in the hotel was very very dry.

Pros: That it was close to the NYS Thruway and has a good reputation.

Cons: Yes - #1 the gym did not have an bicycle (I'm in Physical Therapy and it's part of my routine for my bad knee). #2 - the room I was assigned to was RIGHT NEXT to the NYS Thruway- NOISY ALL NIGHT!! I'm convinced this is why my room was so CHEAP!

Pros: The hotel was nice, and the room was huge. Bed was amazing.

Cons: Air conditioning stopped working, woke up hot around 2 am. Staff didn't seem to care much, but it wasn't too warm out and the Windows open... The restaurant took forever to do anything, but the food was pretty good.

Pros: We loved the indoor plant gardens and streams. The room was clean and the staff was very welcoming!

Cons: The only issue we had was our toilet never stopped running and didn't always flush.

Pros: Wonderful staff,excellent restaurant, the courtyard was amazing with the feeling of being outside.rooms were very spacious and clean.

Cons: Not really Anything to complain about because any realistic person with common sense knows that nothing is perfect.

Pros: Free breakfast was outstanding. Free cocktail happy hour was nice. Staff was exceedingly kind (except for a manager who was blatantly harassing the excellent bartender).

Cons: Outdated room. Felt like a sparsely remodeled basement. Toilet was awful. Pillows so soft you may as well sleep without them. Air conditioning barely functions--it was hot in the room all night. Pool is so small and only 4ft deep. Hot tub's water level was not full and so the jets sprayed water in our faces.

Pros: Free beer

Cons: Air conditioner did not work...rooms were old and dated...and smelled old and dated

Pros: The happy hour and made to order breakfast.

Cons: Initial room given was already occupied. Had problems with our a/c. One day of our stay our room did NOT get cleaned. The hotel seemed understaffed.

Pros: everyone was friendly and the room was neat and clean.

Cons: The room was extremely warm and the only thing they could do to cool it down was bring a fan. The bar closed at 11, we would have liked to sit and watch the rest of the basketball game at the bar.

Pros: Location, room size, morning breakfast value for our dollar

Pros: The room above had a leak water was leaking they didn’t change our room till 3am

Cons: Couldn’t call desk clerk had to go find them and they didn’t change our room till 3am

Pros: The aesthetic was fantatsic; it looked like a community within a hotel. There was so many hidden perks and the room was amazing!

Cons: The room was incredibly hot, but I was able to open the window to cool it off.

Pros: Staff was very helpful and friendly. Room was clean and comfortable. Breakfast was excellent. The hotel met our needs perfectly.

Cons: At one point we came in and needed to speak to the front desk and there was a line of about 10 people. I think the front desk needs more help!!!

Pros: Hotel staff was courteous and is the best thing about hotel!

Cons: The rooms have a motel feel to them! Dark carpets, metal trims and cheap furniture! Restaurant staff was at complete loss and food quality was not good.

Pros: Reception hr and breakfast

Cons: The whirlpool was not working.

Pros: Atrium was nice. Enjoyed the complimentary cocktail hour and breakfast.

Cons: Wi-Fi wasn't working. Bath tub slow to drain and had to stand in 5 inches of water to shower. Toilet ran every few mins, difficult to sleep. Noisy room right by highway. Room was hot even though thermostat was set to 67.

Cons: The wifi didn't work the entire time I was there. The drain in my room was broken so you couldn't shower without the tub filling up.

Pros: The rooms and pool

Cons: Nasty

Pros: The room was spacious.

Cons: The breakfast area was a hot mess, with a good layer of crusty scrambled eggs all over the carpet and staff chatting and looking none too concerned about it. Tables were never cleared. The eggs from the buffet were cold and the french toast bone dry.

Pros: Free drinks breakfast complementary

Cons: Pool has been closed the past 2 times ive stayed. staff very rude about kids having nothing to do.

Cons: I paid for my sisters room, they also charged her account!! Not haveing a very good time getting her money back, everyone I have spoke with is very rude and not understanding , it's been 5 business days and the money still has NOT been refunded to her acc

Pros: Breakfast was nice due to the selection of food that can be made for you. And it was free which saved on the vacation budget. Complimentary drinks from 5:30 to 7:30 was nice as well. The hotel is very open spacious with live plants and ponds all around.

Cons: When I opened the curtainsI realized our window was taped shut with brown duct tape? To save on heat in the winter time to keep the cold out. I thought that was a fire hazard. Pool was cloudy but heated. The ceilings were all water damaged and visible.

Pros: The breakfast was great. Staff at egg station is very friendly and happy.

Cons: The hotel is dark inside, needs more lights to make it feel alive and not so dull.

Pros: The pool, complimentary breakfast

Cons: Couldn't get towels at the pool, security came to room at night saying there was a noise complaint however the man woke us when he knocked so he was at the wrong room while there was people yelling in the lobby all night, there were messes all over

Pros: Nice, spacious with a great breakfast!!

Cons: Didn't care much for the front desk staff. They were never available everytime we tried reaching them by phone.

Cons: Bugs in room. Spa not working. No towels in spa.

Pros: Reception and breakfast were actually decent

Cons: Plumbing backup flooded our bathroom. We had flies and fruit flies in our room. We booked this hotel because it had a hot tub, but that wasn't working. They didn't put up an out of order sign even though they knew it was broken. No towels in pool area. They didn't uphold no-children in pool area after 10Pm. Just a lot of disappointments.

Pros: Cooked breakfast.

Cons: Facility is showing some aging. Missing coffee making ingredients in room. Noisy location (right next to thruway).

Cons: The breakfast was not what I expect from a embassy hotel

Pros: The breakfast buffet was very good. The staff was very friendly and helpful. Was very close to thruway on and off entrance. This hotel is rated 3-1/2 star it is very well keep in the lobby and surroundings inside and out.

Cons: The hotel is very old. The lighting in the bathroom was not bright enough, no full length mirror. We had to ask for soap as there was none, no extra roll of toilet paper, no cups or glasses in the room. This should not be a 3-1/2 star hotel.

Pros: The bed and pillows were the most comfortable I have ever slept in at a hotel. Also the service was outstanding. The staff was very helpful and brought anything that was needed. Very quiet and comfortable rooms

Cons: A bit noisy in the common areas as the pool is enjoyed and used by the children that are there.

Pros: The rooms are very spacious. Bed was comfortable. The courtyard is fantastic, it's so pleasant with the little stream running through. Good breakfast, omelette station was a plus. Staff upon arrival was very hospitable (fitting for the industry).

Cons: Pool area had holes in the ceiling. Otherwise, everything seemed pretty maintained. My only other complaint is that the fire alarm went off at 6am and scared the heck out of myself and my partner. Went off for a good 5-10 minutes and as we were heading outside was shut off. When I was checking out that afternoon, the girl at the front desk just half-apologized and said the kitchen cleaners did it. I know it wasn't her fault, but pretend that you care about waking up 100+ guests with an air raid style alarm. It's hospitality 101.

Pros: good price with good buffet breakfast minutes from the thruway large accomodating suit nice atmosphere

Pros: I liked the feeling of the place...the staff was very nice and helpful and the good was excellent...the room was great and there were no problems

Cons: The bathroom was a little small and there was no fan

Pros: happy hour breakfast resturant Room housekeeping room size

Cons: Room coffee machine

Pros: The shuttle driver was excellent. Gave us a ride to and from the mall for a comedy club and then recommended a nightclub for us to go to. Very friendly!

Cons: The room was directly over the pool and it was extremely hot in our room, and there was no air conditioning. We opened the window, but too late.

Pros: This hotel was forever nice and relaxing. Nice bang for the buck if you don’t want to spend that much on a room.

Cons: I enjoyed everything about this hotel, no bad reviews for me at all. Most likely will be back in the future for another stay.

Pros: Proximity to where had to go

Cons: Dated exterior

Pros: Satisfied before.

Cons: Housekeeping has gotten lackadaisical. Not cleaning your room during your stay. People put trash in the hall but it sat there for days.

Pros: Nothing

Cons: Everything

Cons: clean, beakfast was good

Pros: Bed was very comfortable, bathroom was updated and well equipped. Breakfast availability was great

Cons: Staff was just okay. Nothing special. The hallway rugs were stained and there was an unpleasant odor in the halls. Door to unit had a large gap on the bottom so noise was very prevalent.

Pros: Convenient to the interstate highway. Very clean. Friendly staff. Convenient to restaurants

Cons: Need fan in bathroom

Pros: The staff is friendly and cognizant of each person’s needs. Due to COVID-19, there is currently no hot breakfast served at the restaurant (and theirs is pretty good). But they had a wide selection of cereals and pastries. There was something fo

Cons: The hotel has previously been a smoking hotel. In some rooms, you can vaguely still smell the smoke. However, as an asthmatic and allergy sufferer, it was not enough to bother me too much and my clothes did not leave smelling like anything.

Pros: Outstanding service

Cons: No

Pros: friendly helpful staff, coffee 24 hours a day

Pros: Staff were excellent.

Cons: noise insulation was poor - woken several times by people in the hallway at all times of the night. Normally doors are better insulated from sound. Some trim details were shabby like doors and trim.

Pros: Disappointing.

Cons: Almost everything

Pros: Front desk staff truly amazing- friendly, professional and very kind.

Cons: The phone in our room did not work- had to order our pizza using phone at front desk.

Pros: Location and check in was very good.

Cons: Room was very small. Our room was at the end the first floor hall. The back door was unlocked all night. I called the front desk to let them known and they responded that they were waiting for parts to fix it. Wouldn't it be safer to lock it? Unsecure

Pros: The location was good. It was quiet.

Cons: Housekeeping was not ideal. Bed was made, but washcloths, cups and coffee weren’t replenished.

Pros: breakfast was good. Front desk staff friendly.

Pros: The front desk staff and the coffee station available 24/7.

Cons: First floor rooms too close to breakfast area and front desk...very early morning noise. No hairdryer in room. No plug for bathtub. Only 1 chair for desk and very cramped.

Pros: staff was helpful when we called about our water not getting hot. gave us a key to the room next door to use the shower.

Cons: Water would not get hot in our room. The room smelled like mildew. No encasement on beds. Carpet was gross and moist feeling. Overall feel was a little sketchy, staff was wearing sweatpants and sweatshirt (unprofessional vibe). Would not stay there again.

Pros: Easy highway exit and restaurants within walking distance

Pros: Staff were very helpful but overwhelmed. Breakfast was decent.

Cons: No pool. Small rooms. Poor quality cabinets and bed frame. Breakfast closes at 9am during the week. They did not clean our room. Plumbing in bathrooms was terrible - tub did not drain, handles did not work. Would not give us two double beds.

Pros: Great location, quick to State Fair and Destiny USA. Check-in & housekeeping staff were friendly. Rooms were clean though bathroom had chips in the tub, stains behind the sink. Breakfast was good with several options.

Cons: No hairdryers in room. Called front desk - "we'll bring one up in 10-15 min" *20 min later* Called FD: "we'll bring one up ASAP" *15 min later* FD calls: "We're out. Will get one from another hotel" *20 min later* Called FD: "Forget it /need to

Pros: Staff were friendly, efficient and helpful.

Cons: The room was ok but not terrific. Furniture seemed oversized for the dimensions of the room.

Pros: Good value and close to great Italian restaurant.

Cons: Nope

Pros: Comfortable bed clean bright room

Cons: Housekeeping did not clean the room during our stay Back door security did not work

Cons: I requested for a two double beds in the room when i booked, but got room with one bed

Pros: Bed was a nice King. Bed pillows were very comfy. Couldn't fit comment below: seemed like property was booked full and staff was overwhelmed. Couldn't keep up with breakfast crowd needs.

Cons: Room was crowded, had to move furniture around to set up pull out couch, which made it hard to get around in room. Bathroom: Hot and cold water faucets were reversed from what we are used to; no exhaust vent in there so much steam after taking a shower.

Pros: The breakfast and fresh baked cookies

Cons: Mold in two places in the bathroom. Room smelled like mildew.

Pros: Just the location

Cons: Was definitely not a three star hotel

Pros: Breakfast was great! It definitely exceeded expectation.

Cons: noise was unbearable and floors were dangerously slippery

Pros: The location and the price.

Cons: Bathroom sink & tub were not clean. Tub did not drain & was so narrow you couldn't stand flatfooted. Dust on furniture. Stain on sheets. Furniture scratched up and doors on cabinets did not close properly. Elevator was questionable. Main hallway dirty.

Pros: The Baymont is really not bad for the value. You get a free breakfast, free WIFI, and a free gym so that's all nice. It's usually quiet and the people who stay there don't cause any trouble.

Cons: Since you aren't paying a lot for a room, you shouldn't expect anything amazing. I can't say I've had a horrible experience here but we couldn't help thinking that our bed wasn't clean. In addition, they didn't even give us a top sheet for the bed and the fitted sheet was on upside down so we just got a weird vibe. Like I said, it's not horrible, but it's not very comfortable since you don't know how clean the hotel is

Pros: Value. Staff was very friendly. Good location close to dining, shopping, etc.

Pros: I love this hotel

Cons: No smoking rooms available

Pros: Everything

Cons: No oven....no pool

Pros: It was Great! We stayed in a queen suite,it was roomy,had everything we needed and I was extremely happy with the cleanliness of the room. They offer free laundry and staff was great. We travel to Syracuse, NY often and This is our hotel from now on!

Cons: There was truly nothing we were unhappy with!

Pros: The room itself I will recommend this hotel to everyone it’s perfect

Cons: There is nothing I didn’t like

Pros: I love that my room was like a mini apartment

Cons: Not enough channels on the tv and no tv Guide or paper to tell what channels where what

Pros: No Breakfast and Drug addicts outside the hotel.

Cons: Better staff. Sheets had blood on them. Even though hotel gave me a discount - that's disgusting!

Pros: Stayed in one in Florida

Cons: Nothing

Pros: The girl at front desk was pleasant and said she would give me a full refund for the inconvenience.

Cons: Carpet in public places was old and worn and “crinkled”, elevator floor was dirty, and the entire place was in need of touch up repairs or more. Worse part was we had a 2 bedroom NON SMOKING ROOM and one of the bedrooms reeked of cigarette smoke. They had no additional rooms to offer me which was fine because based on all the other factors I would have eaten the $185 and gone to another hotel anyway.

Cons: lovely room great staff

Pros: The very friendly and helpful staff. They were more than accommodating, they above and beyond that

Cons: o, it was a pleasant experience and would stay there again

Pros: Room was very clean. Water pressure was great, and hot! King bed was comfortable. Heat was exceptional!

Cons: Number of available electric outlets was limited, but I come prepared for that.

Pros: location, big rooms, relative cleanliness, hbo

Cons: too expensive for empty motel

Cons: No airport shuttle

Pros: Family is close. I am from the area, just don't live here anymore. I came for family and couldn't stay with them.

Cons: Shower wasn't clean, having black pubic hairs when I'm blonde. Sheets had some kind of marks on them, looking like they weren't changed before my rental, toilet was severely loose, having hair on it also. Female was high on something so bad that she not only couldn't stand up, she couldn't open her door. Also having almost no clothes on. It states that there's cable television, not the case. I stayed inside until checkout.

Pros: The location it was handy to everything we wanted to go to

Cons: There was coffee over in the office but by the time you got it back to your room it was cold. A little coffee pot in the room would be much better

Pros: Stuff and owner were really nice and helpful

Cons: first night the sheets wasn't clean, maybe they were just old but they didn't looked clean but the hotel fixed it the next day. Not really funny when you come from far at 11pm and your sheets looks dirty

Pros: Cheap Good place to get arrested Great location for any prostitution experience If you enjoy the look of a 1970's motel room, this is for you!

Cons: Dirty Staff had bad attitude No coffee as promised

Pros: The room was clean and the staff was friendly.

Cons: The breakfast was sub-par and they don't include the $50 deposit in the price you pay online. This was a problem for me because that extra $50 was not budgeted in.

Pros: Quiet and easy access to vechile

Cons: WiFi did not connect properly

Cons: Dewitt Carrier Circle room(315) was very dirty the toilet had a ring around the bowl the front of the TV looked like it was wiped with a dirty rag. This use to be a very clean and nice hotel .The cleansiness has just gone down .The heater grill in the room was dirty with grease and muck .I didn't complain because the manager is so nice .

Pros: The location is great and close to gas food and easy access to highways the staff was very friendly at the front desk

Cons: The room appeared as if the housekeeper change the linens and made the bed but did not wipe down vacuum clean anything I had to go get my own cleaning supplies and clean the room to be properly cleaned there was no kitchen ware or plastic dishes or utensils as stated luckily the woman at the front desk was nice enough to let me borrow a spatula for the cooking that I did

Pros: Nice clean quiet

Pros: Hotel employee was super friendly and helpful! Quiet hotel, safe location. Close to I90, Wegmans, eateries, gas stations

Pros: No breakfast due to covid. Front desk lady was great n helpful. Was able to stay a bit after check out.

Cons: Wifi was bad. Had to walk on highway 25 mins to closest gas station as we did not drive. Our floor smelled of weed the whole time. In garbage room there should been buckets to put cans n plastics bottles instead of all over floor. Bigger sitting area outside very stuffy inside no air flow in rooms.

Pros: They offered smoking rooms

Cons: Had to buy coffee, filters, sugar, cream and stirrers. There was a roach in the freezer and I was afraid to sleep in case there was bed bugs too. Customer service was not friendly and check in and out wasn't working.

Pros: They provide us with dishes and cookware.

Cons: The smell in the second floor hallway by the elevator.

Pros: That there was a full kitchen

Cons: There was never anyone at the front desk. Out key stopped working and went up a few times and no one was there. The other guest where very loud, sounded like they where bowling in the room above us. The chair at the table was so disgusting dirty.

Pros: Very quiet that was very polite the Bears are very soft

Cons: Merryweather

Pros: Staff was very supportive

Cons: First room had not been properly cleaned so we were moved. Not confidence building. We had 3 rooms and there were maintenance issues with all of them. Needs to be updated.

Pros: Affordable rate for a clean, spacious room

Cons: Nothing comes to mind

Pros: Excellent value

Cons: In only 1 towel was in my bathroom

Pros: Location

Cons: One elevator

Pros: The hotel staff especially during the day and patience along with and everyone else at the housekeepers and maintenance are amazing. Extremely helpful and go out of their way I would say this is a five star hotel.

Pros: Certainly, treated not only professionally. But, I would be more comfortable saying courteous offering exceptional comfort. I was staying one time due to manage personal business matters. The second, some personal mattters, preparing for a job interview.

Cons: I can’t say there was anything even after giving it some thought. Seeing as though the cost was inexpensive. It offered beyond my expectations. Again, I attribute that due to the nature of the kind stafff.

Pros: The location. The evening staff is always very friendly and helpful. The room was clean.

Cons: The alarm clock did not work. We could hear people above us walking hard acroos the floor. Sounded like a cild running back and forth. We were expecting them to come through the ceiling!

Pros: Rooms were big and clean. I stayed for a week. Had no issues.

Pros: Staff

Cons: Could have been a little cleaner And air fresher cig smoke in smoking rooms extra strong

Pros: the welcome desk and male individual that work that night

Cons: was given a room that was not clean. filthy drawers, drugs left in the room from previous people who stayed there, old food left in fridge, cigarettes butts left n toilet and in ash trays, dirt carpet.... Simply nasty

Pros: Location

Cons: They don't have ice machines. They offered us trays to make ice but who has that time

Pros: It's extended stay

Cons: Checked into a room that has beer cans all over empty pizza boxes and beds not made. Complained and was moved to another room. The second room was cleaner but TV did not work. Love extended stay but was extremely disappointed this time

Pros: Location

Cons: It wasn't clean.

Pros: nothing! they gave me a dog room without any notice! smell bad and a very uncomfortable bed and dirty! very rude staff with a i don't care attitude!

Cons: they treat their costumers like animals! gave me a dog room that smell just like it! my wife and daughter and me are sick now with allergies they not even ask or told us before! very very uncomfortable bed and bad smell rug! a complete disaster

Pros: great location and although dated room - very clean

Cons: pillows were useless and towels could have been used for sandpaper (they were just really old)

Pros: Nothing

Pros: The staff was friendly and accomidating

Cons: Rooms were worn down. Made me feel the room was dirty. First room had bad older. I had to move.

Pros: Location is good. Other than that, this hotel should be rated as 1 star only.

Cons: The room has no hair dryer, no coffee machine. The room has a kitchen, but no any supply. There is a very a small notice saying that you can ask front desk. We asked, but front desk said (e.g.) they don't have extra hair dryer for you. A poor quality hote

Pros: Great location

Cons: The entire building smelled like cigarettes

Pros: Near highway. Had fridge and microwave

Cons: Television signal was analogue. Lost cable during rain Storm.

Pros: None

Cons: Horrible smell

Pros: It was clean.

Cons: No

Pros: the staff was nice

Cons: the room looked like the housekeeping could have done better,the pots and pans set they give u is old and rusted as well as the shower leaks and isnt very strong.

Pros: Easy to access from the interstate Room was a good size Water was hot Cheap

Cons: Somewhat dark and dingy looking Front desk staff was not very friendly

Pros: Comfortable beds

Cons: Breakfast very limited

Pros: price

Cons: no

Cons: halls were gross but the room was clean

Pros: Silence, real refrigerator and freezer, large desk, darkness with curtains drawn

Cons: Difficulty connecting to WiFi - had to call tech support in Toledo for a manual connection on their end. Also shower curtain wasn't installed but I didn't realize it until late when I was going to take a shower. They fixed both but should have had to.

Pros: The hotel is somewhat dated. We were there for one night so it wasn't a big deal. Extended Stay offers kitchen facilities that we did not use, but for longer stays it would come in handy. Hotel is OK .. not a 5 stay but accurate at about 2 1/2 to 3.

Cons: We returned to the hotel around 11:30 PM and there were very few parking spots available. Parked way in the rear of the building. It was a long walk to our room, near the lobby. I have a handicapped sticker but the few spots were full.

Pros: Nothing really stood out to us.

Cons: Dirty towels and linens. Had to switch rooms because the sheets on the bed were so dirty. Our second room had a pile of dirty linens on the chair in the corner.

Pros: The kitchen area was nice with a full size refrigerator.

Cons: Not enough parking area near the front.

Pros: The location and adjacency to I-90 was perfect.

Cons: The hotel smelled very bad, including our room. Subsequently, since leaving, all our clothes and belongings now need cleaned to be vanquished of the horrible stench.

Pros: The location is good to stay outside of downtown

Cons: The breakfast is really bad with no kitchen. It only provides bunch of muffins, peanut butter, oatmeal and coffee

Pros: I liked nothing about this hotel. The rooms were dirty and even I was on a non smoking floor and it reeked of smoke.

Cons: The breakfast is hideous! They had great value mini muffins and a granola bars for breakfast the coffee is horrible! The beds are lumpy and uncomfortable.. will not be coming back!

Pros: The location, but there's about 15 other hotels within a 1/4 mile radius that have the same access

Cons: Though some of the staff was very accommodating others DEFINITELY where NOT and should not be in any service industry.  they didn't want to be there. Room and bedding had a used smell to it.

Cons: It was old and could use updating. When we got back to the hotel around 11pm it was cold and could not get heat to work. As a result we had a bad night and did not get much sleep.

Cons: Smelled of smoke, very unfriendly staff and hotel was in poor condition- walls falling apart, paint peeling

Pros: Kitchen in the rooms are great.

Cons: Front Staff and maintenance guy were incredibly rude. They could use some customer service training. Also, didn''t like the cigarette odor in the rear door entrance. I witnessed an employee of the hotel smoking at the rear entrance while holding the doo

Pros: Convenient location and price

Cons: My only real complaint was that our room had only two small pillows and i was told there were no extra available. The pillows were too small and flat for comfort, so I had to buy two more from Walmart.

Pros: The clerk at front desk was very polite and professional

Cons: The bathroom wasn't clean..the covers weren't clean

Pros: Proximity to the thruway

Cons: It needed quite a bit of housekeeping attention. Very disappointed and did not feel comfortable with the lack of cleanliness Elevator floor and walls were very dirty!

Pros: I love that there's a kitchenette and a small continental breakfast and the staff are always nice. Also, it's usually a great price.

Cons: The rooms aren't sound proof at any level. YOu can hear everything especially ppl above you. It sounds like they are coming thru the ceiling even with ear plugs.

Cons: Elevator broke down twice,fire alarm set off,no one gave any reasons or checked on guest,loud music with guest doors open and a strong smell of weed through the 3rd floor hallway. When brought to the attention to staff they smiled.

Pros: It was quiet

Cons: The hotel was quiet... Other than that i wouls gice it a thumbs down.. There was hair in the shower... Open beverages in the fridge... Will not stay there again.

Pros: Location.

Cons: the chirping smoke detector. Despite bringing it to their attention, it kept me up two nights in a row. To be fair, they did refund the cost of my room.

Pros: The bed was comfortable

Cons: The grounds were filthy, glass, dog poop, beer cans/bottles all over, garbage everywhere. Someone set up a grill right on the bumper of my car, the room needed updating, I couldn't adjust the a.c. unit temp, the shower had hair in it, towels wet

Pros: Location was central to where I needed to be. Staff nice.

Cons: Really run down! Not updated over the years. Pillows, sheets & towels all yellowing & stained. TV stations limited. Not a place where business travelers stay; appeared to be a place where poor families live.

Cons: Couldn't figure out how to turn the heat off it was like a hundred degrees in there.

Pros: Location

Cons: Smelled like smoke and when I got home I had to wash all my clothes stunk like smoke.

Pros: Free parking easy access to restaurants !

Cons: Everything was good nothing to complain!

Cons: The door kept needing manpower snd some maneuvering to get in and out. Manager did not offer to change room. The room was too cold on a winter night for me and my son. Asked for extra blankets....got NONE!. I will never book red roof again!!

Pros: The location was great.

Cons: Had a hard time with the heat. Kept turning it up so it would kick on. The beds suck. And the bottom of the door you could see right out side.

Cons: 3 keys that didn’t work. People asking for money in lobby as well as wasted on drugs.

Pros: The staff was friendly house keeping was on point whatever we needed they got it for us.

Cons: the only thing was trying to open the room door lol we just couldn't get it right. but i would go back

Pros: Great staff, comfy rooms, low price

Pros: Clean,quiet,convenient

Cons: Tub area old and repaired

Pros: There was nothing to like. After dealing with a bug infested room, front desk yelling at you and piceline that you wait hours for to get back to you, there was nothing to like.

Cons: There was nothing to enjoy. It was a dump.

Pros: It was cheap, and just off of the highway.

Cons: The vending machines on the first floor were inoperable, the vending machines on the third floor were nonexistent.

Pros: Fine hotel for the price and star rating

Pros: Nice quite and good location

Cons: all was good

Pros: Convenient location

Cons: Door was hard to open

Cons: Magnetic card was trouble sum. Had to get new one and still difficult to gain entrance to room.

Pros: Spacious and clean

Cons: Carpet edging a bit tattered

Pros: The location was perfect for getting back on the thruway.

Pros: Friendly staff easy to book

Cons: Room was bu the dumpster and was emptied early in the morning.

Pros: It was on good location

Cons: We froze as the heat did not work. Called the front desk who told us to turn hear off for 10 min then turn back on and surprise that did not work. There were several guests complaining about there being no heat in their rooms either. Do NOT stay here!

Pros: The room was clean; the person at check in was friendly.

Cons: Noisy people outside the room late into night; the checkout person not friendly, heater in room was noisy

Pros: Pet friendly place. Very convenient for people who travel with pets. Rooms are always clean and staff is always pleasant.

Cons: The only 2 complaints are: 1. I wish the rooms came with a mini fridge. 2. They need to take that smelly carpet out of the elevator.

Pros: Perfect location, fair pricing, and pet friendly. We like to stay here because we travel with an elderly pet.

Cons: The elevator smells like human piss. Please remove that carpet and replace it with vinyl flooring or something that is easy to clean. I hate using it!

Pros: Nearby restaurants.

Cons: Little closet space, counter top space, and the location.

Pros: Value for price was good! Front desk staff were efficient and nice!

Cons: Hotel needs some refreshing! Could tell someone had smoked in the room previously!

Pros: Clean and comfortable beds.

Cons: No small fridge and no microwave. We brought frozen pizza we baked at home and froze for our trip expecting a microwave. We ended up having to leave pizza in our car overnight so we could eat for breakfast instead for night snack. Very unhappy. Also the person at front desk was very abrupt Nd three the key cards on the counter at us. Fire Her.

Pros: Many hotels/motels would not allow dogs or charge extra for a dog's stay. Not so at the Red Roof Inn. We visited a friend for the weekend and RRI provided an affordable place for us to stay with our pup. Staff were genuinely friendly and even had a treat for our four-legged family member. Can't wait to return the next time we're back in Syracust!

Cons: Was able to hear outside.

Pros: Friendly staff. Great restaurant next door

Cons: Drains didn't work with manual handle (both sink and tub)

Pros: The room was clean and the beds were comfortable.

Cons: The outside hallways and banisters were dirty.

Pros: The employee behind the counter was very helpful.

Cons: The room was disappointing compared to other red roof inns I have stayed at and I specifically asked for a smoke free room and it tracked of cigarettes the instant we walked in.

Pros: Bathroom was clean.

Cons: Non-smoking room smelled like cigarettes and room change could not be accommodated. Awful soundproofing. Trucks nearby were very loud the entire night. Bedding did not look clean.

Pros: Clean, affordable, comfortable. Cant ask for more then that

Pros: The room was modern, clean and quiet. The entire hotel has been recently updated, so it was quite nice- especially for the price! I would definately stay there again.

Pros: I liked the cleanliness of the room and the free soaps and tissues! I was really impressed by the cleanliness and newness of the room given the really low price for the night. The tv was brand new and it looked like a cool place to hang out and order some food in, if we had stayed longer.

Cons: I didn't like how small the bed was and I was too tired to ask the staff to switch our room. Why would the receptionist put us- a lovely young couple- in a room with two small beds?? My boyfriend thought it was romantic, I could've used a bigger blanket!

Pros: It was cheap and they don't charge extra for dogs. Free wifi and staff is nice.

Cons: In the winter the door opening to a walkway is colder and has issues. People always walking by your window so you don't open the curtains and therefore don't get much natural light. For hotel stays that's are thru a third party like this, are given smaller than normal rooms. So our room was the smallest. Only reason I'd stay here Ever, is if I had a dog. the decor is outdated

Pros: Truck stop next door and 2 major highways in view made earplugs necessary. Room itself was fine and Italian restaurant Joey next door was good. Dennys next door too as this motel only offered a ot beverage in the morning.