Hotels near St. Louis Lambert Airport

Hotels near St. Louis Lambert Airport

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Lambert-St Louis (STL) - St. Louis, MO, United States
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Best hotels near St. Louis Lambert Airport

Cleanliness
9.3
Comfort
9.2
Facilities
9.1
Location
9.4
Overall
9.1
Overall 9.1 Excellent
Based on 334 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
9.1
Location
9.4
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.3
Comfort
9.3
Location
9.5
Services
9.2
Staff
9.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
9.5
Comfort
9.2
Location
9.5
Services
9.3
Staff
9.7
Cleanliness
9.1
Comfort
8.8
Location
9.0
Services
9.1
Staff
9.5
Cleanliness
8.9
Comfort
9.2
Facilities
9.0
Location
9.3
Overall
9.5
Cleanliness
8.4
Comfort
8.6
Location
9.1
Services
8.6
Staff
9.3

Excellent 9.0
Pros: The parking & free breakfast
Cons: The cable had limited channels
Excellent 9.0
Pros: Comfortable beds. Clean. Close to airport. Price not TOO high. Friendly staff. Restaurant next door. Shuttle to airport available.
Cons: Meal ended at 7pm. Should be 730/8pm.
Excellent 10.0
Pros: First time staying at a Drury Inn & will most definitely be coming back. The whole stay was amazing. Staff was attentive and very kind, room was clean and smelled fresh, bed was comfy, kickback and breakfast were a pleasant bonus!
Cons: The only thing that I could remotely complain about is the pool. It was almost too cold for an indoor pool. Plus the hot tub was out of order.
Excellent 8.0
Pros: Breakfast and dinner was GREAT
Cons: More food selection
Excellent 10.0
Pros: Excellent.
Cons: Nothing. Everything was fine.
Excellent 10.0
Pros: The front desk lady was EXCELLENT - VERY PROFESSIONAL & PERSONABLE! Also, I would like to recognize the 2 ladies who helped with serving the liquor & food - they did an amazing job by smiling & showing great hospitality! Thank you - much appreciated!
Excellent 8.0
Pros: Excellent staff who went beyond the expectations to please us.
Cons: Room was quite small.
Excellent 9.0
Pros: The staff was very friendly. I'd like to give a shout out to the 2 young women serving the evening happy hour and dinner on Sat 11/20/20. They were friendly, personable, and just very pleasant. The front desk staff was very friendly as well. Our room was clean, beds and pillows comfortable, and the food served was good. Oh, I also used the free shuttle from the airport - that is always a great bonus (and is one of the reasons I chose the Drury!) Thanks to all of the staff for making our short stay a good one!
Excellent 10.0
Pros: Clean, inviting, and Warm.
Cons: No
Excellent 8.0
Pros: Good effort to follow Covid guidelines at breakfast buffet
Cons: only one elevator working makes it hard to follow the social distancing policy or one party per car load.
Excellent 9.0
Pros: Very nice for a three star hotel. Extremely nice staff. Happy to have free parking and free breakfast with sausage and eggs. Room and pool were fine, but nothing special.
Excellent 9.0
Pros: Location to the airport and meals
Good 7.0
Pros: It was clean
Cons: The room was only on 3rd floor and they right over the main entrance
Excellent 10.0
Pros: Everything was great.
Cons: Breakfast could start earlier for thise taking early flights.
Excellent 10.0
Pros: The cleanliness
Cons: No
Good 7.0
Pros: It’s convenient location in proximity the the airport.
Cons: When we checked in, we were told we could leave our car in their lot. When we checked out to get our flight a different staff member told us we could not and had to go somewhere else at 5am and paid $30 for parking.
Excellent 10.0
Pros: The staff was super respectful and the room was cozy!
Cons: Not a single thing!!
Poor 1.0
Cons: Yes the staff was very rude.
Good 6.5
Pros: Check-in staff were excellent.
Cons: Old. Updated but you still feel its age. Overpriced.
Okay 4.0
Pros: Proximity to airport
Cons: Could not check in until nearly midnight due to power outage. Parking is not included while flying. Hotel did offer parking compensation while checking out the next morning.
Excellent 9.4
Cons: Really small pool
Good 6.0
Pros: The hotel was very nice and clean. Offered lots of amenities..
Cons: When booking this reservation, the impression was free shuttle and parking for anyone staying. This was not the case. We were parking in a SPOT and were charged 82 dollars for parking. This could have been more clear when reserving our stay.
Excellent 9.1
Pros: The location for an early morning flight was great.
Cons: Noise from the Interstate and sometimes the wait for a shuttle was a little too long, especially standing outside in the weather.
Good 6.0
Pros: Close to the airport with shuttle service.
Cons: The receptionist was not friendly nor did she smile. Perhaps it was a very bad day for her.
Excellent 9.7
Pros: Cleanliness; food.
Cons: Security staff.
Excellent 9.7
Pros: Across the street from airport Superb shuttle service no matter what time of day Fresh, clean, sharp rooms Very good breakfast buffet
Cons: No negatives
Excellent 8.0
Pros: The hotel was clean, tidy and the room was perfect for a one night stay. Well organised shuttle service tot he airport. Free popcorn and soda for guests up to 10pm! No restaurant however and the Italian restaurant next door served the most awful pizza we have ever experienced!
Drury Inn & Suites St. Louis Airport - St. Louis
Rated no. 1
9.1
Excellent 9.1
Based on 334 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
8.5
Location
8.8
Overall
8.5
Overall 8.9 Excellent
Based on 233 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.5
Location
8.8
Overall
8.5
Cleanliness
9.3
Comfort
9.2
Location
8.8
Services
9.1
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.3
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
9.3
Comfort
9.3
Location
8.9
Services
9.0
Staff
9.0
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
9.3
Staff
9.3
Cleanliness
8.9
Comfort
9.1
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.1
Comfort
9.2
Location
8.3
Services
8.8
Staff
9.2

Excellent 8.0
Cons: The air was coming on instead of heat
Excellent 10.0
Pros: Friendly attentive staff, clean hotel, clean room, comfy bed, quiet, great price
Cons: Absolutely no complains
Mediocre 3.0
Pros: The staff when I checked in the room was great But check out staff wasn't. I tried to explain to her that my daughters got bit up during our stay and she just wasn't listening
Cons: Same as above statement
Excellent 10.0
Pros: Great room set up and was very attractive and clean.
Cons: The breakfast didnt start until 0630 and i had to leave before then and there was no coffee set up in room so i had no coffee that am. Also location was out of my way from where i was working so i would definitely not stay thru the week w/ STL traffic
Okay 5.0
Pros: Q yiet
Cons: The Weekes was on the cliche. My room had no coffee or condiments. The alarm clock was broken. The new staff barely spoke english.
Excellent 10.0
Pros: Everything was great.
Excellent 9.0
Cons: That free water wasn’t available
Excellent 8.0
Pros: They are ready to help in any matter and do so quickly. Very friendly people.
Cons: No
Excellent 10.0
Pros: Beautiful room and cleanliness was just awesome
Cons: No
Excellent 9.0
Pros: Cleanliness
Cons: Had to ask for coffee packets for room.
Excellent 8.0
Pros: The staff was really nice when I checked in a little late. The rooms were nice and easy to get to.
Cons: They had nice brand shampoo bottles in the shower for use but they were not filled up. Bathtub was also a bit dirty. Other than that no complaints.
Good 7.0
Pros: location, room furniture and amnenties, liked the small balcony
Cons: tv could have been a bit larger in inches. also, prefer tv at foot of bed to view straight head instead of having to turn neck to view from tv on side of bed. Makes it harder for two people in bed to see screen at same time. Also strains your neck.
Excellent 10.0
Pros: cant think of anything we did not like
Cons: no
Excellent 9.0
Pros: The staff was friendly. The lobby and the room were nicely remodeled with beautiful, calm colors, and the hotel's location was in a clean, quiet area.
Cons: The hallways and elevator appear old and need remodeling. Also, more of a variety of food items should be given with the complimentary breakfast.
Excellent 9.0
Pros: Staff was great, very helpful. Nicely furnished room, very clean.
Cons: Walls were very thin and we could hear the people next to us at normal conversation levels.
Excellent 10.0
Pros: I loved the location,the set up of the room and the added lounge area of the hotel. The staff was friendly too.
Cons: I didnt like having my card charged $100 in case something happened. It was a pre paid reservation and I just feel like that's something that should've been disclosed beforehand. When travelling you usually have a budget and that compromises the budget.
Good 7.0
Pros: The room itself was nice and clean
Cons: There was no hot tub and we had to pay for breakfast. The amenities that I requested were free WiFi, free parking, and free breakfast.
Good 7.7
Pros: It was the poshest courtyard by Marriott hotel I've ever stayed in, with NO continental breakfast now I see how they can afford all that.
Cons: No breakfast included.
Excellent 10.0
Pros: Everything fell into lace. I was welcomed in a friendly manner, the room was pretty and clean.
Excellent 8.0
Pros: Front desk was very helpful. Bistro was a nice place to grab a drink before going up to our room. Very clean. We would definitely stay here again.
Courtyard by Marriott St. Louis Westport Plaza - St. Louis
Rated no. 2
8.9
Excellent 8.9
Based on 233 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
8.5
Location
8.8
Overall
8.0
Overall 8.8 Excellent
Based on 185 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
8.5
Location
8.8
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Location
8.6
Services
8.8
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
7.0
Cleanliness
9.0
Comfort
9.2
Location
9.1
Services
8.8
Staff
9.1
Cleanliness
9.4
Comfort
9.4
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
8.8
Overall
9.0
Cleanliness
8.3
Comfort
8.4
Location
8.2
Services
8.2
Staff
8.8

Excellent 8.0
Pros: I needed something close to the airport and with 24-hr shuttle; Hampton Inn couldn't have been closer and the shuttle was prompt. Room was very clean, comfortable and quiet.
Cons: USB charger didn't work (which of course I didn't realize until the morning when my phone and external battery weren't charged). There was a coffee maker in the room but no supplies for actually making coffee. I was overcharged $20 from the rate quoted on Booking, but the receptionist was unable to change it, telling me I had to lodge a complaint with Booking to get a refund.
Excellent 8.0
Pros: Clean comfortable and convenient!
Cons: There was only one lady that I didn't care for working the front desk. She was sitting in what appeared to be an office area behind the desk. Myself and my fiance were needing to ask a question regarding the airport shuttle service. No one was directly in sight but you could see her feet and hear her talking to someone. When she realized we were at the desk she let out a big sigh ...as in ugh... like we were a nuisance to her, even though we had not been to the desk or asked anyone for anything since we arrived. She did answer our questions but wasn't the friendliest of people. Everyone else was absolutely wonderful! The place was clean and comfortable. I'd definitely stay again.
Good 7.0
Pros: We didn't take advantage of the breakfast.
Cons: We checked in around 4pm. We left & returned around 8pm. Our thermostat wouldn't turn up so the room was cold. The lady at the front desk did offer to move us. We decided to stay because we didn't feel like moving. She did give us another blanket which was perfect. Our room wasn't clean to perfection. Our night stand had alot of dust on it & hair in the drawer. It was black hair on the tub & toilet. The house keeper didn't put any trash bags in our trash can. The lady at the front desk gave us bag. The attendant at the front desk was AWESOME & very apologetic.
Excellent 9.0
Pros: I like that the room's cleanliness was the 1st thing noticable!
Cons: What I didn't like is things not being made clear, such as it's one price on booking.com then another price inside the hotel.
Excellent 10.0
Pros: I had a great experience . Very clean . And the front desk was very nice and gave my son free some milk
Excellent 10.0
Pros: Nice & peaceful
Cons: Everything was okay
Excellent 10.0
Pros: The location was great! The room and whole hotel was clean and the person at front desk was great!
Cons: There was nothing that I didn't like. I liked everything.
Excellent 8.0
Pros: Location and price was very nice. I'm used to the quality of breakfast but due to the coronavirus situation
Cons: I understand since the breakfast was just okay. This was the only complaint I have.
Excellent 10.0
Pros: Cleanliness, the polite staff, had a microwave, refrigerator, free parking, and free breakfast
Excellent 8.0
Pros: It was close to airport. Had vacancy when I needed it last minute. Room was clean.
Excellent 10.0
Pros: Friendly staff and walking distance to Bandana BBQ restaurant
Excellent 8.0
Pros: Proximity to restaurants.
Cons: Men's restroom door just off the lobby was loose and had to be pulled shut. A roach was found in the floor of room 401 in the middle of the night.
Good 6.5
Cons: The desk clerk was rude. Each time we went to the front desk, no one was there. It took a very long time for them to return. There was a party in the rooms across the hall; we got NO sleep.
Excellent 10.0
Pros: Nice clean motel with great staff.
Cons: No
Excellent 10.0
Pros: Staff was super friendly, the shuttle was very convenient & room was clean!
Excellent 8.0
Pros: clean,convenient to airport and a decent breakfast buffet with hot coffee.
Excellent 8.0
Pros: Breakfast was one of the best in this start rating. Location was very convenient. Staff were super friendly but some didn't want to clean the rooms.
Cons: Staff were super friendly but some didn't want to clean the rooms.
Excellent 8.0
Pros: Hotel was clean, convenient, and service was very helpful.
Cons: Breakfast was very poor.
Excellent 10.0
Pros: The location to the airport and the queen size beds.
Cons: It said free parking.. it is not free parking when you are leaving your car there after staying there to catch a flight for a few days.
Excellent 8.8
Pros: The staff were always bright, helpful, and polite.
Excellent 8.3
Pros: Convenient to the Airport. Safe. Comfortable,
Hampton Inn St. Louis-Airport - St. Louis
Rated no. 3
8.8
Excellent 8.8
Based on 185 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Overall 8.8 Excellent
Based on 144 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.3
Location
9.0
Services
9.2
Staff
8.9
Cleanliness
9.1
Comfort
9.0
Location
8.7
Services
8.8
Staff
8.9
Cleanliness
8.6
Comfort
8.9
Location
9.1
Services
9.1
Staff
8.6
Cleanliness
8.8
Comfort
8.7
Location
9.2
Services
8.5
Staff
9.2
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.8
Staff
9.3

Excellent 10.0
Cons: I liked the whole set up of the suite it was comfortably cozy really a home away from home
Good 7.0
Pros: Staff was accommodating.
Cons: Dirty dishes inside microwave, dishes left in dishwasher.
Excellent 10.0
Pros: The room was very spacious allowing us comfort and we were not piled up on each other. The fully stocked kitchenette was a blessing. The pool was one of the best I’ve experienced. It wasn’t too cold which tends to be a problem this time of year.
Cons: I thought there could have been more of a selection for snacks. I was surprised there wasn’t popcorn and the only sweet items were candy. Bottled water would have been nice too.
Excellent 9.6
Pros: Everything about the hotel
Cons: Nothing
Excellent 10.0
Pros: Everything
Cons: No problems!!!
Excellent 10.0
Pros: The cleanliness of the property
Cons: The front desk clerk was rude and very unprofessional
Okay 5.0
Pros: No one was rude or disrespectful
Cons: There was no trash pickup stayed 3 days,bed made poorly, half used paper towels,no extra anything, dishes left in dishwasher dirty,no bags for trash can not what I normally get when I visit was very disappointed this trip.
Excellent 9.0
Pros: I loved the stay i will come again..😊
Okay 5.0
Pros: Location
Cons: Cleanliness
Poor 1.0
Pros: Friendly staff)
Cons: I was initially given a room, that was suppose to be out of order. The replacement room, was dirty and and not ready. The third room was fine.
Excellent 10.0
Pros: Great place no hassle on nothing very clean
Excellent 10.0
Pros: Clean new feel
Excellent 10.0
Pros: The motel was great! New,clean, great breakfast, wonderful service and a great location. Its only 20 minutes from downtown with an easy drive there. I will definitely choose this motel the next time we visit. We truly enjoyed our stay.
Cons: All was great!
Excellent 9.0
Pros: New hotel. Very Clean. Friendly staff. Several good restaurants within walking distance. I requested taxi on 2 separate occasions and hotel staff called and arranged.
Cons: No pool?
Excellent 8.0
Cons: Housekeeping was rushed, many duties were skipped. There were no trash bags in the garbage, and some dishes were dirty. Also the do not disturb sign was ignored by staff who knocked anyway an hr before checkout time
Homewood Suites by Hilton St. Louis Westport - Maryland Heights
Rated no. 4
8.8
Excellent 8.8
Based on 144 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
8.3
Location
8.6
Overall
8.5
Overall 8.8 Excellent
Based on 94 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.3
Location
8.6
Overall
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
7.0
Overall
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
8.8
Services
8.8
Staff
9.0
Cleanliness
8.0
Comfort
4.0
Facilities
4.0
Location
8.0
Staff
10.0
Cleanliness
8.3
Comfort
8.3
Facilities
8.3
Location
7.3
Overall
8.4
Cleanliness
9.2
Comfort
9.2
Location
8.5
Services
9.1
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
9.7
Comfort
10.0
Location
9.4
Services
8.8
Staff
9.7

Good 6.0
Pros: The front desk agent was very kind. She gave me excellent service.
Cons: The hot water seems to be fixed so my shower was lukewarm and the heating in the room was slow to warm the room up. And the fitness center is closed due to covid.
Excellent 10.0
Pros: Clean rooms, helpful staff
Cons: Nothing
Excellent 10.0
Pros: The location The room style and set-up
Cons: N/A
Excellent 8.0
Pros: Ease of check in
Cons: Heard a lot of the highway noise
Excellent 9.0
Pros: We had an early flight on Saturday morning breakfast was not available for us. We only stayed for overnight so we weren’t there to give any more opinions
Cons: If a very simple breakfast would have been available for those that have to checkout before your breakfast is available.
Excellent 10.0
Pros: Clean comfortable hotel with friendly and helpful staff. Was located just of the interstate but was not congested
Okay 5.0
Pros: The room and all the amenities
Cons: For the money, I should not have to pay for breakfast, at least a very well put together continental breakfast would have been nice.
Excellent 9.4
Pros: We were really pleased with our stay. The room and hotel in general were really nice.
Okay 4.8
Pros: Location
Cons: Smelled like dead fish and skunk, did not get the room i reserved was down graded and still paid same price, no free breakfast
Excellent 10.0
Pros: I like how clean the hotel is.
Cons: There was nothing to not like.
Excellent 10.0
Pros: I would stay there again it was clean everybody was nic food was good and good drinks
Excellent 8.0
Pros: I ended up staying at another Marriott - the one closer to the airport. I had such an early call I was trying to stay as close as possible. Thank you. All employees at both locations were very helpful in helping me change my reservation over. :)
Excellent 10.0
Pros: Spacious room
Excellent 9.7
Pros: comfy beds
Cons: price of hotel food.
Good 7.1
Pros: Location
Cons: Water spot by the balcony was 6 feet wide and 3 feet long.
Excellent 10.0
Pros: We were actually amazed by how up to date, clean, and well maintained the hotel was. Of all the hotels we've ever stayed at in St Louis Courtyard Marriott ranks number one for us. We will by all means be returning soon! Thanks for making our stay rememberable!
Excellent 10.0
Pros: Everything
Cons: You need more things in handicap handles in bathrooms for showers and around the toliets thank you
Excellent 8.0
Pros: Great staff and very comfortable room
Cons: The pool was very cold and way too chlorinated
Okay 4.5
Pros: The staff is very friendly
Cons: It was very far from the airport and the shuttle didn't start until 8am and since my flight was earlier I had to Pay for a cab. I would've rather stayed at another hotel
Good 7.6
Pros: The lady at the desk was nice
Cons: Not as close to the airport as I thought and shuttle hours didn't help me
Good 6.0
Cons: No microwave no breakfast
Courtyard St. Louis Airport/Earth City - St. Louis
Rated no. 5
8.8
Excellent 8.8
Based on 94 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
8.4
Location
8.6
Overall
7.7
Overall 8.7 Excellent
Based on 108 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
8.4
Location
8.6
Overall
7.7
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
6.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.5
Location
9.0
Services
8.9
Staff
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.3
Comfort
9.5
Location
9.1
Services
9.4
Staff
9.1
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
8.1
Overall
6.0
Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
7.9
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Location
6.9
Services
8.8
Staff
9.1

Okay 5.0
Pros: The reception area was clean and the amenities in the room were nice.
Cons: The bed and pillows were not comfortable and I did not get a good nights sleep. Some of the other guests were very loud and we could hear a lot of laughing and talking in the hallways.
Excellent 10.0
Pros: Everything
Excellent 9.0
Pros: I love the style of the hotel, the bed is very comfortable... the room having a sitting area/sleep sofa of good quality is particularly nice to have with a third guest
Cons: More than once the front desk staff was seen without their mask on, and found it to be irresponsible. And it made you wonder what other sanitary measures weren’t being done.... however staff was friendly overall
Mediocre 2.0
Pros: the cleanliness
Cons: the disturbance of the room next to us who played music and smoking something other than cigarettes with the smell coming through the vents. We left early because of this.
Okay 5.0
Pros: Location area , quietness alot of adjustments due to covid 19 but over all a pleasant stay..
Cons: No hot breakfast..
Excellent 10.0
Pros: The space staff and cleanliness
Cons: Maybe the breakfast bags? I only got a water, muffin, and granola bar
Excellent 10.0
Cons: Tv needs updated so people could stream
Excellent 10.0
Pros: Everything!!!!
Cons: Nothing!!!!!
Excellent 10.0
Pros: Location
Cons: The very POOR INTERNET.. service and connection I could hook my fire stick up .. due very poor instruction from the hotel!
Excellent 9.0
Pros: The room was spacious and clean
Cons: N/A
Excellent 8.0
Pros: Location was very convenient.
Cons: I was under the impression that a shuttle bus was available to concert venue.
Excellent 10.0
Pros: Clean and close to event we were going to
Cons: You can hear the shutting of the doors from other guests from inside of the room. Started hearing this around 6am.
Good 7.7
Pros: Spacious room
Cons: Super loud AC Weird geometry of room Expensive
Okay 5.4
Cons: Cleanliness of the overall room was the main issue
Excellent 10.0
Pros: We got in late and we left late was not a problem at all My kids got to swim in the morning. Pool was really small but it was fun.
Mediocre 2.2
Cons: Oh, by the way, the airport shuttle does not run after after 11.
Excellent 9.1
Pros: I like that the hotel was quit and quick housekeeping response
Cons: I didnt like how small the pool was and the color of the water was a grey looking color, but my kids hsd fun. Also i didnt like the fact that the tv in my room didnt work and we didn't notice until it was to late
Excellent 10.0
Pros: I liked the free wifi and breakfast , as well the comfor in the room plus the flat screen tv.
Cons: There wasn't any thing I didn't like!
SpringHill Suites by Marriott St. Louis Airport/Earth City - St. Louis
Rated no. 6
8.7
Excellent 8.7
Based on 108 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
9.3
Location
8.5
Overall
9.8
Overall 8.3 Excellent
Based on 271 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
9.3
Location
8.5
Overall
9.8
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
8.2
Comfort
8.1
Location
8.2
Services
8.3
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
8.6
Services
8.5
Staff
8.6
Cleanliness
7.2
Comfort
7.9
Facilities
10.0
Location
8.7
Overall
9.0
Cleanliness
8.8
Comfort
8.9
Facilities
9.0
Location
8.8
Overall
10.0
Cleanliness
8.3
Comfort
8.5
Location
8.5
Services
8.4
Staff
8.1

Excellent 9.0
Pros: The pillows
Cons: That the pool is closed.
Poor 1.0
Pros: Didn't stay
Cons: Water running, very dirty room
Excellent 8.0
Pros: Peaceful place with friendly staff.
Excellent 10.0
Pros: Very clean and convenience to accessing the major highways. Staff was friendly and check in was very fast!
Cons: None
Excellent 9.0
Pros: Cleanliness
Cons: Pool closed due to covid
Excellent 9.0
Pros: Great staff
Cons: Pool closed
Okay 5.0
Pros: Close to hwy.
Cons: The family above me had small kids so they ran over my head all day. Also, the hotel charges $50 extra to your bill without notice for incidentals.
Okay 4.0
Pros: Location
Cons: I changed rooms because first room spa tub wasn’t clean and the room had ants all over, the second room there was hair on the floor and bed.
Excellent 10.0
Pros: very clean and nice location.
Excellent 10.0
Pros: Staff
Cons: No
Excellent 10.0
Pros: The bed was so comfortable
Cons: None
Excellent 9.0
Pros: The staff an cleanliness at this time during covid
Cons: That the pool an jacuzzi was closed a waste
Good 7.0
Pros: The bed
Cons: I had to change rooms because there was vomit on the side of the bed.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: Cleanliness
Cons: Wish the pool was larger. Issues with WiFi
Excellent 10.0
Pros: The cleanliness and the friendliness of the staff.
Cons: N/A
Excellent 10.0
Pros: Very convenient, clean and organized.
Cons: Not specifically
Good 6.0
Pros: Check-in and check out is fast.
Cons: The door of the shower does not stop water and the bathroom floor is wet after I took a shower. The shower is not clean. The paint of the shower is peeling.
Mediocre 2.0
Pros: The beds were really comfortable.
Cons: The breakfast was expensive and horrible with no selection. Refrigerator went from warm to frozen. Shower leaked really badly and was dirty. Hot tub didn't work and the water was discolored. Pillowcases were stained. Housekeepers were extremely rude.
Good 7.0
Pros: Great staff. Well trained. Very positive and customer focused.
Cons: Housekeeping was lacking. The ice bucket was never emptied & stain on a sheet was ignored. Litter in halls. The furniture in the room is getting worn... much like a shelf-worn book... scuffs and scratches. Trim above the refrigerator was falling down
Mediocre 3.0
Pros: Location
Cons: Cleanliness. Shower was broken. Upkeep of facilities.
Good 7.0
Pros: Rooms were spacious
Cons: All of the ice machines were pulled out and not working, under maintenance? The shower floor did not appear clean and the exhaust fan did not work. Walking the halls of the hotel, you could smell cigarette smoke, and all of those rooms were non-smoking.
Good 7.0
Pros: Friendly front desk person.
Cons: They put us in a hallway that was being remodeled and we were awoken at 6:30-7:00 when the remodeling started. Hadn't slept in in a long time and was looking forward to sleeping.
Okay 4.0
Pros: location
Cons: Stayed here on the wrong night on new years. Hotel was loud till after 2 in the morning. Room above me was bad and called the front desk twice. Nothing was done and the music and noise just kept getting louder. Not a good response by the hotel staff.
Good 7.0
Pros: able to get room for person with disability
Cons: no
Mediocre 3.0
Pros: Price and location.
Cons: Ring of filth around baseboards. Asked for more pillows and they were delivered with no pillow cases.
Good 7.0
Pros: pool exercise room breakfast buffet most staff members
Cons: we stayed 3 nights and received no maid service after the first night
Okay 5.0
Pros: Housekeeping very nice.
Cons: Mold in shower. Shower door would not shut. Water all over floor since shower door didn't shut.
Good 7.0
Pros: The staff
Cons: so many kids using pool for several hours.
Excellent 9.4
Pros: They overcharged us and they fixed it and gave my family free breakfast for the next day. The food is very good. The room was clean and nice and big. The bathroom was a litle small but a good size.
Cons: The pool was dirty. The pool was very small for a big hotel. Could have been a bigger pool.
Good 7.0
Cons: Bathroom tiles were a stained and chipped in some corner areas. Shower area needs a space to sit shampoo bottles etc.
Mediocre 2.0
Pros: Nothing
Cons: Was just disappointed with this hotel especially for the price. Staff was rude. Breakfast was $11.95 a person when pics make it look like free set up in lobby. They put a hold on my credit card without notification. Just not happy
Poor 1.0
Cons: They didn't have a room when I got there it took a hour to find that out, they had to send me somewhere else and ultimately ruined my whole weekend
Excellent 8.8
Pros: The location was very convenient for what I was there for. The staff were extremely nice and helpful. Everyone was very pleasant and greeted me. I love that they have a coffee area open all the time with FREE coffee, tea, hot chocolate and flavor infused water!! Makes a big difference! The hotel is extremely clean, including the gym. Didn't try the pool/spa yet. I definitely would stay here again.
Cons: I asked for a room away from the elevator so it would be quiet. I am a light sleeper. I got a room along the highway which kept me up the first night. The second night I kept the fan on to drown out the highway noise. I'll be more specific about a quiet room next time.
Mediocre 2.0
Pros: The dishes and the glassware in the restaurant were filthy After I pointed it out they rewashed them in the same dirtype water. I will never stay there again.
Cons: Filthy dishes!
Excellent 10.0
Pros: Quiet room, fitness center, secure
Cons: shower had low pressure but plenty hot
Good 6.0
Pros: clean and quick to check in and out.
Cons: We expected a two bed room; got a king w/ a pull out. Since we had children for the pull it was okay; two more adults would not have been happy. 1st room the tub faucet fell off. They quickly changed rooms with no hassle. Hot tub was lukewarm
Okay 4.0
Pros: The location was good.
Cons: The hotel staff (housekeeping) failed on two occasions to service our room. Even after I complained at the front desk.
Okay 5.0
Cons: The first time we stayed here the pool was cold and the whirlpool wasnt working. Second time again the whilrpool was cold and the pool was even colder. The room also had a horrible odor from old food trays left in hallway
Okay 5.0
Cons: The hot tub was only lukewarm and the jets did not work. pool area full of rowdy unsupervised children. shower had very low pressure and was either too cold or too hot. bed uncomfortable, did I really stay at a Hilton?
Excellent 10.0
Pros: Location, friendly staff and price
Excellent 9.1
Pros: Everything was just as advertised. Not one thing less nor one thing more
Cons: It's quite away from downtown but not too far and the staff was polite but not that helpful
Excellent 10.0
Pros: I enjoyed everything
Cons: To much chlorine in the pool couldn't enjoy swimming.
Hilton Garden Inn St. Louis Airport - St. Louis
Rated no. 7
8.3
Excellent 8.3
Based on 271 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
8.1
Location
8.7
Overall
8.0
Overall 8.2 Excellent
Based on 605 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
8.1
Location
8.7
Overall
8.0
Cleanliness
6.0
Comfort
7.0
Facilities
6.0
Location
5.0
Overall
2.0
Cleanliness
7.5
Comfort
10.0
Facilities
10.0
Location
7.5
Overall
9.0
Cleanliness
8.3
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.4
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
8.4
Comfort
8.4
Facilities
9.2
Location
8.0
Overall
8.5
Cleanliness
8.7
Comfort
8.7
Location
8.8
Services
8.6
Staff
8.7
Cleanliness
9.1
Comfort
9.3
Location
8.8
Services
8.8
Staff
8.9
Cleanliness
8.7
Comfort
8.6
Facilities
8.0
Location
8.9
Overall
8.8
Cleanliness
8.1
Comfort
8.2
Location
8.6
Services
8.1
Staff
8.7

Excellent 8.0
Pros: It was clean and access to additional supplies was readily available.
Cons: Due to COVID access to certain amenities weren’t available.
Okay 4.0
Pros: I am a Bonvoy member and I choose this hotel in particular once my flight was canceled because I was unsure about the area but I just knew the Renaissance Hotel was the best option to stay! I booked a deluxe room and it is super small! I contacted Jason the manager and he said sarcastically this was the “Deluxe room” and he also said being a Bonvoy member doesn’t get you any perks or benefits. The only plus was the inspector Chanel who addressed the dirty room was pleasant and professional!!
Cons: Jason the manager who checked us in was very unfriendly with very poor customer service! He was very unhelpful and never disclosed amenities options and the free WiFi access code info! I explained to him that my flight was canceled and the airline gave a voucher coupon he grudgingly explained they don’t except it take it up with the airline! Then to go finally get to My room and it was filthy once I arrived! I found food all over the floor in the unit and It was also dusty! Then the worst of it all was a used sex product on the floor near the bed that was left from the last guest!! I was mortified!! I will never stay here again! I will be taking this matter up with corporate!
Mediocre 2.0
Pros: The location was central and nice
Cons: The front desk staff except Julie was rude. The manager of the whole hotel was very rude. Some of the item as far as soaps and shampoos were used. The sheets had brown stains. The staff was so rude, there was no point in talking to them unless Julie was there. It was a waste of a stay. This was our first time experiencing this terrible stay at the renaissance and it changed our loyalty forever.
Good 7.0
Pros: Check in staff was courtesy, proceed smooth. Supper staff at “eat in”was pleasant.
Cons: Parking lot could have been plowed as truck with blade was parked in main entrance drive. More rugs to catch water from snow, floor was extremely slippery.
Good 7.0
Pros: Location
Excellent 10.0
Pros: Nice area. Hotel staff polite
Cons: No bathtubs in bathroom
Excellent 9.0
Pros: Great- will stay here again!
Excellent 8.0
Pros: Location and cleanliness of room. Staff was very helpful.
Cons: Nothing that I can think of.
Good 7.0
Pros: Location and overall a nice hotel
Cons: Their was hair in the bottom of the shower.
Excellent 8.0
Pros: Very friendly staff and it was absolutely gorgeous inside!
Cons: The first room they put us in smelled of awful sewage. It was so had. Then the next room they assigned us, even though it was only 2 doors down.., like literally 607 to 609... The difference was unreal!! So much better!
Excellent 8.0
Pros: Location
Cons: N/A
Excellent 10.0
Pros: The staff was amazing from front desk, the bartender she was great.
Cons: No
Excellent 10.0
Pros: The view was amazing
Cons: N/A
Excellent 10.0
Pros: Location, easy thruway access.
Cons: No
Okay 5.0
Cons: I was gone from 9:00 a.m. to 9:00 p.m. I returned to find that my room had not been cleaned. This is totally unacceptable for the price level and star level of a hotel such as this.
Good 6.0
Pros: Nothing
Cons: Yes, I was charged 50.00 a night for incidentals that wasn’t explained to me when I made the reservation. I had my kid’s with me on fall break and -- was taken from me which limited our plans and spending money for my kids. There spending m
Mediocre 2.0
Pros: Good location and the ability to handle a wedding party and guest stays.
Cons: I did not like the day shift desk staff. The guy that worked evening/nights was excellent. Several guests prepaid for their rooms, myself included. After checkout and several days later, we found additional charges were added to our credit cards.
Good 7.0
Pros: Comfortable beds, near I-70.
Cons: As stated in other reviews, staff person was rude- told me there were "700 parking spaces surrounding the building" when I asked about parking, but failed to mention that side doors were blocked off. View was of the rear maintenance area.
Excellent 10.0
Pros: Great service, great safety procedures, room was clean, love the modern bathroom especially the shower!!
Excellent 10.0
Pros: Staff was very friendly and accomadating.
Cons: Pool was closed
Good 7.0
Pros: It was nicely decorated.
Cons: The towels were not thin and appeared to be cheap, the bathroom wasn’t very clean, the room was hot, and we could hear the guests in the next room.
Okay 4.0
Cons: Very expensive parking. Please indicate parking price during booking.
Okay 5.0
Pros: Receptionist was pretty rude with her slick comments Was not told pool was closed and was told I had to pay for WiFi?? License plate was stolen and renaissance didn’t care to even help. I WOULD NEVER RECOMMEND THIS PLACE TO ANYBODY.
Cons: Rude receptionist, pool closed, no free WiFi
Good 6.0
Pros: The location of the hotel was great, also they had a few choices of drive thru restaurants close by. Checking in and checking out was a breeze.
Cons: Rooms needs updating, the toilet in our room made a horrible noise everytime it was flushed. pieces of ceiling spackle were falling. No free wifi, parking,and the pool was closed. I didnt think 4 stars was deserved at all maybe 3 will suffice
Excellent 10.0
Pros: So clean. Comfy bed. Fluffy pillows.
Poor 1.0
Pros: 1st room wasn’t clean then the pool was closed not due to COVID
Cons: No
Excellent 8.4
Poor 1.0
Pros: Close to airport
Cons: Arrived at 8pm. Phone nor clock worked. needed 4am wake up. went to desk. Said they were working on it. Nothing at 9. 10 staff changed. not aware of issue. Complained again at 11. Said would send staff. At 12 req new room. 1st occupied. wakeup 25 min late
Good 6.0
Pros: Location is easy to find and fairly close to things to do.
Cons: Employees weren’t great. They did not tell us that the parking ticket thing wasnt working. When asking them they told us like we should have known. We also had house keeping walk into our room about 10 minutes after checking in.
Good 6.0
Cons: Bathroom lighting is very odd. Room was very small with a lot of furniture crammed in. Hotel is tired.
Okay 4.0
Cons: needs better cleaning
Mediocre 2.0
Cons: The overall cleanliness was poor at best. Air conditioner did not work properly and would not cool, when I shared this with the front desk the said I m sorry with no resolution. Very poor overall cleanliness.
Mediocre 3.0
Pros: Bed was clean and comfortable
Cons: Makeup/blood spattered on counter very obviously in bathroom. Also on door. Also stepped over chicken wing bones on sidewalk outside. Also paid 12$ to park and had to buzz for help to not have to pay again at the gate. Unclean scammers
Okay 5.0
Pros: The location. Was easy access to the airport
Cons: The shower doors would not stay shut and the rooms are not 4 stars. Would never pay full price for this hotel.
Poor 1.0
Pros: Nothing
Cons: Big lady at the front desk that was condescending to my wife.
Good 6.0
Pros: Located near affordable restaurants. Airport shuttle service was great.
Cons: Located near different restaurants if you did not choose their EXPENSIVE BREAKFAST. The bar was not well stocked (asked for beer they advertised and they said, "they did not have any"?) The hotel room was very cramped. The bed was literally 2 feet fro TV
Okay 4.0
Pros: I was a clean hotel, pretty standard
Cons: The tv in our room didnt work which sucked we reported it to the dddobh desk but no one ever came
Okay 4.0
Pros: The Renaissance is a beautiful hotel and immaculately clean.
Cons: The staff acted as if they were resenting having to work over the holidays, especially those in the bar area. Their attitude and friendliness was so poor that I ended up going to other hotels down the road to eat dinner and to have a couple of drinks.
Okay 5.0
Pros: Bar and restaurant
Cons: Parking bad...candy on the floor...hair in the sink and no trash can in the bathroom. The beding had a rip.
Mediocre 2.0
Cons: They didn't have our reservation when we arrived. When we checked into our room, the toilet was unflushed. When we requested a different room, they put us in a smaller room. We were not informed of the charge for parking, and the lot was inconvenient.
Good 6.0
Pros: The hotel has nice interior design and the staff was courteous. The room service food was good.
Cons: Room 705.The walls are very thin. I went to sleep to party from the room across the hall that spilled into the hallway until 01:00 am. I woke up to Pentecostal revival meeting/conference at 04:00 am from next door. Other guests were simply very rude.
Okay 4.0
Pros: I really like the breakfast buffet. The food was amazing, and so was the wait staff.
Cons: Customer service was lacking, and check-in was a nightmare. We checked in early and they put our rooms on reserve, but when we came back they had given our rooms away and moved us to a completely different floor.
Poor 1.0
Pros: Nice pool
Cons: You have to pay to park after you already paid for a room, when you get there you have to pay a extra 100 dollar deposit
Okay 5.0
Pros: Nice appearance
Cons: Staff slow to respond to requests. Poor interaction at time of leaving. Not sure staff wants to be there.
Mediocre 2.0
Pros: The appearance was nice.
Cons: We had a large group of kids screaming and banging on our door from 9pm until 1am. Security couldnt resolve the issue for hours. Our kids were woken up and ended up staying up all night scared. I will never go there again.
Poor 1.0
Pros: Looks good in pictures. Front lobby was good. Staff were polite.
Cons: The room we were in was infested with rodents.
Okay 5.7
Pros: Redone bathroom
Cons: Avoid rooms by the elevator, they don't have enough space between the bed and TV cabinet to fit a suitcase through
Poor 1.0
Pros: Nothing just some rude staff working there
Cons: The front office staff  the night lady
Mediocre 3.0
Cons: Lost my vauables which housekeeping claim they didn't find anything included was diamond ring and wireless headset.
Mediocre 2.0
Pros: the price and location
Cons: A lot. The staff was rude and utterly inefficient. I stayed Friday, Sat., Su, and M nights. On Sat morning, the sheets were changed 'halfway' and new towels were issued. That was the last I saw of cleaning services though I asked several times.
Mediocre 3.0
Pros: The price
Cons: The room was not cleaned properly; found two trays of old, dirty dishes and food scraps in a drawer. We had to remove it because staff was too busy. Shower didn't work properly. Adjoining door to next room (with screaming kids) let in way too much noise.
Excellent 9.4
Pros: The staff was friendly and the lobby was friendly and inviting, there was ample parking and a great location!
Cons: The hotel could have used some fresh carpet.
Mediocre 2.0
Pros: It was near the airport
Cons: While swimming with my 8 and 2 year old we found a dead rodent at the bottom of the pool. The staff did not seem concerned and took them 5 minutes to come and get it out. They did not tell any of the other customers at the pool. The pool was not sanitized
Mediocre 2.5
Cons: Check in was a nightmare, they didn't clean my room in-between nights, woken up by a drunk man banging on my door because he needed to use my bathroom (for 30min) I don't stay here again. Staff was pleasant to deal with. $17 per night for Wi-Fi and breakfeat wasn't cheap!
Poor 1.0
Pros: NOTHING
Cons: NO
Mediocre 2.0
Pros: Lobby is beautiful but that's it
Cons: Terrible customer service rooms are nothing special. Ac didn't work
Excellent 10.0
Pros: bell man was awesome with the best customer service
Cons: Parking should be included! Upon check in there was only 1 person and there was a line!
Excellent 9.7
Pros: Room was nice. Bed was comfortable.
Cons: There is a $12 fee for parking that is not included in the price. There is a $10 fee for Internet in your room that is not included.
Poor 1.0
Pros: The bag boy was great and helpful carrying our bags to the room, which was great.
Cons: First, the hotel charged -- a night that they required. I later found out by the bartender, that I could had refused the charge. The hotel was over booked with a wedding, where it was a maze to leaving and arriving to the hotel. Front desk was rude.
Excellent 8.5
Cons: no free breakfast
Mediocre 2.0
Pros: I didn't like anything
Cons: I was charged TWICE for overnight parking and I was also charged for my guest overnight stay and he didn't even have a parked car. So I was charged $30! and an additional $20 that was ALREADY taken from my card from when I checked it. I HATED THE RENNAISSANCE HOTEL AND WOULD NEVER STAY THERE AGAIN!!!
Okay 4.6
Pros: The lobby and bar area where good, lots of atmosphere in those areas.
Cons: Free internet was only available in the lobby, it was and extra $10 for internet in our room. Breakfast was not free with our room rate which was $149 for the night. The room had a king size bed but the room was so small it took up almost the entire room.
Excellent 8.6
Pros: Cleanliness. Comfort.
Cons: No frig in rooms. Paying for parking. Small pool.
Renaissance St. Louis Airport Hotel - St. Louis
Rated no. 8
8.2
Excellent 8.2
Based on 605 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
10.0
Location
8.7
Overall
10.0
Overall 8.2 Excellent
Based on 104 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.1
Location
8.8
Services
8.1
Staff
8.5
Cleanliness
8.8
Comfort
8.5
Location
8.7
Services
8.1
Staff
8.7
Cleanliness
9.2
Comfort
9.2
Location
8.8
Services
8.8
Staff
9.2
Cleanliness
9.1
Comfort
9.3
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.8
Comfort
8.4
Location
8.6
Services
8.8
Staff
9.1

Excellent 10.0
Pros: Gentleman that shuttled us to airport at 4:15 was very kind and accommodating
Excellent 10.0
Pros: I loved the manager energy. He was so helpful and gave me great customer service
Cons: Nothing at all.
Okay 5.0
Cons: The sink in the bathroom only ran cold water. They put a 350 dollar hold on your money when checking in if you live in the city. The pool was closed. Overall the hotel had a weird smell to it.
Excellent 10.0
Pros: I had an early flight so left before the breakfast opened. I really missed the cinnamon rolls.
Cons: Front desk could have a cinnamon roll in a grab and go package.
Excellent 8.0
Cons: Everything was OK.
Poor 1.0
Pros: Nothing!!!!!
Cons: The bed sheets were not fresh, they were clearly from the previous guest, there was hair, dirt and stains all over sheets Fingerprints were all over the room as if the maid did as little as possible to get the ready for the next guest. Clearly not cleaned well enough. We are in a pandemic we need CLEAN rooms to avoid the virus but I can see Holiday Inn and it's maid staff doesn't care at all about that. Extreamly disappointed in this hotel and its maid staff. Also as if that wasn't enough our car was broken into in their parking lot. We will never stay there again because of this. Staff and management didn't care when we mentioned all of this to them.
Excellent 10.0
Pros: Wonderfully friendly staff, great customer service, room was quite and clean.
Cons: No
Excellent 10.0
Pros: Check in was a breeze, the staff was very kind and courteous. The room was clean and comfortable. Bed was new, clean and comfortable. It is near the hotel so some noise was expected. They offered earplugs but the noise did not bother us at all.
Cons: My only two suggestions would be better smelling soap and the breakfast buffet food was only so -so.
Poor 1.0
Pros: The room are what brings the guests back not the staff members.
Cons: Yes--staff members prejudge. Moreover question more about whether I had a room for my stay
Good 6.0
Pros: Cleanliness and friendly staff
Cons: The coffee pot didn't work in the room, and charging electronics was a challenge
Excellent 10.0
Pros: Staff was very friendly and went above and beyond to ensure our satisfaction.
Excellent 10.0
Pros: Friendly staff and a clean room. The shuttle driver was early and ready to go at 4 a.m. as promised and the price was right. Will stay here the next time we are in town. They also had continental breakfast for us at 4 a.m.
Cons: Nothing
Excellent 9.0
Pros: Location to my visit.
Cons: Room had an odor. Not bad but none the less there.
Excellent 10.0
Pros: This hotel upgraded us to a King Executive room on the 4th floor. It was the biggest hotel room I’ve ever stayed in. Modern look and feel. Friendly staff. CLEAN AND PEACEFUL. Best part: Breakfast. A legit buffet breakfast that this grown man apprec
Cons: There was nothing undesirable about this hotel, other than the fact that the ice machines are only on the 1st and 3rd floors, but at least they worked! I wish I could post pictures of the room and breakfast.
Excellent 9.0
Pros: Their breakfast buffet was the best we've had a motel! The pool is inside and asslt water pool which we do not care for.
Cons: Had a slight problem with our key cards, but it was resolved.
Excellent 10.0
Pros: Staff was very friendly
Poor 1.0
Pros: Perfect location
Cons: Blood on the sheets, bottle cap under the stool, hair in shower, the glass on the wall picture had spots all over it. Will not go back.
Excellent 10.0
Pros: Quick service!
Cons: Nope
Holiday Inn Express & Suites St Louis Airport - St. Louis
Rated no. 9
8.2
Excellent 8.2
Based on 104 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
8.3
Location
8.9
Overall
8.0
Overall 8.0 Excellent
Based on 661 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.3
Location
8.9
Overall
8.0
Cleanliness
8.6
Comfort
7.3
Facilities
8.0
Location
10.0
Overall
7.3
Cleanliness
8.0
Comfort
2.0
Facilities
8.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
7.8
Location
8.8
Services
7.9
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.6
Location
8.0
Overall
5.3
Cleanliness
8.8
Comfort
9.2
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
8.2
Comfort
8.2
Location
8.7
Services
8.4
Staff
8.6
Cleanliness
8.6
Comfort
9.2
Facilities
6.6
Location
9.3
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Facilities
9.2
Location
9.2
Overall
9.2
Cleanliness
8.6
Comfort
8.5
Location
9.2
Services
8.2
Staff
9.3

Excellent 9.0
Pros: Responsiveness of the staff!!
Cons: Could have had a shop for strained travels with the essentials for their stay. Thinking out of the box, since you are so close to the airport, would be a great money maker!! I would have paid for essentials.
Good 6.0
Pros: Location
Cons: Def not 4 stars.
Poor 1.0
Cons: They didn’t respect my confidentiality, they gave my room number information out to my stalker then let them up into my room after I’d checked out in fear. Wildly irresponsible, looking into legal liability and will make sure hotel is held
Mediocre 3.0
Pros: There was absolutely nothing outstanding or exceptional about this hotel.
Cons: In a 4 star hotel I expect to have a microwave. None. And on the right side of the bed area, there was a distinct smell of vomit. Both my husband and I smelled it. The room was very small, very tight, unusually so.
Excellent 10.0
Pros: Have stayed there many times. Enjoy being there.
Cons: Loved the experience.
Good 6.0
Pros: The pool
Cons: There were stains on the cover and when I checked in I was not told abt the 15 parking fee then used WiFi so paid 25 extra dollars then expected
Excellent 10.0
Pros: everything
Cons: not really no
Excellent 8.0
Pros: Quiet
Cons: Extra small bathroom
Excellent 10.0
Pros: Gorgeous indoor and outdoor space, great amenties
Cons: No
Good 6.0
Pros: Clean, bed wasnt as comfortable but ok
Cons: The extra fees I wasn’t told about. There was a hold on my card that still hasn’t been replaced
Excellent 10.0
Pros: The service is excellent. Rooms are extra clean and Covid protocalls are enforced. Great experience.
Excellent 10.0
Pros: Friendly staff across the board
Cons: No
Mediocre 3.0
Pros: Nothing
Cons: Had a reservation for 1 room with 2 queen beds, they couldn't find my reservation then gave me a small room with one bed that was not clean at all and expected a family of 5 to fit. The only part that was ok was my kids could watch the planes taking off at the airport across the street. Then I went and got the room changed and I was told I didn't know how many of you there were. I got a bigger room that looked like an after thought to a poor home remodeling with a view of a roof and parking lot.
Excellent 10.0
Pros: The rooms were very nice and modern, clean. Nice hotel staff and lobby area food great!
Cons: The parking was 15 dollars a day! Not happy about that.
Excellent 8.0
Cons: The information provided did not tell that they charged for parking.
Excellent 9.0
Pros: Comfortable bed. Clean room. Friendly staff.
Cons: No complaints
Excellent 8.0
Pros: Price
Good 7.0
Cons: The hold they put on my card
Okay 5.0
Pros: Friendly staff
Cons: The fact That me and my guest Had to use the bathroom and  there was not any toilet paper at all. Paying over $--- for to say at an ok hotel to have no toilet paper just doesn’t sit well with me.
Poor 1.0
Pros: The view over the pool at night
Cons: My room was dirty there was still trash in the trash can from ppl before me and the beds went made there was only one towel ans when I got my key to go to my room I had to wait 30 mins to get in because they saod the battery died in the door
Good 7.0
Pros: How close it is to the airport
Cons: Beds are too small for queen size more like full. Restroom is tiny and the toilet was loud and the water kept running all night. Housekeeping did not clean our room or even pick up trash and give us clean towels.
Okay 5.0
Cons: Many things didn't bring fresh towels toiletries didn't empty trash very poor service
Poor 1.0
Pros: There was no extra tissue the tissue that was in the room was almost done , the trash didn’t have a trash bag, the bathroom was so stuffy, the blankets were reeeally old
Cons: Almost everything
Poor 1.0
Cons: The room assigned at check in was on the first floor with windows facing the parking lot.whenever a guest was getting in or out of their car over the night i was woken up by their headlights BEAMING into my hotel room. I didn’t sleep at all.
Good 6.0
Pros: The room looked nice and clean and the staff was extremely friendly . They also took the necessary steps to keep their face covered.
Cons: When trying to take a shower the drain was extremely clogged I did not fee comfortable with how quickly the tub filled up with water.
Good 6.0
Cons: No free wifi unless you sign up for a membership, no free parking.
Mediocre 2.0
Cons: Room did not have a refrigerator or microwave and I had to pay for Wifi
Poor 1.0
Pros: Located
Cons: The “destination fee” was a surprise. I do not mind paying the money but the sneak way it was charged and managed was not expected from a hotel of this rating.
Good 6.0
Pros: The most helpful staff was the maintenance man who saw me struggling with luggage and assisted me with that a fan a menu for food
Cons: Front desk staff not helpful at all
Poor 1.0
Pros: The hotel was in a good location for our activies we had planned throughout Saint Louis.
Cons: The room was extremely dusty. There was only 1 towel in the bathroom but there were 2 guests staying. We paid for a king and were asked if we would take a queen instead. The room keys never worked and staff did not check for ID when getting a new card.
Good 7.0
Pros: The hotel staff was delightful.
Cons: We were originally placed in the East Tower and our room was covered in an extremely thick layer of dust in the headboard, pillows, lamp shades, and tabletops.
Mediocre 3.0
Pros: The breakfast and the staff were friendly.
Cons: The cleanliness of the hotel. There were spots on the pillow case and towels. The refrigerator was dirty as if it were in a storage area. I would recommend this hotel for the staff as they were friendly; however,not on the side that is not remodeled.
Mediocre 2.0
Pros: Nothing much
Cons: Small room, parking high, overrated
Okay 5.0
Pros: Good Swimming pool. Great breakfast.
Cons: The furniture is old. Bad view. Parking fee is high.
Okay 5.0
Cons: Bathroom door sticking would not close and open properly, shower pressure poor, room service did not clean my room while I was out, noisy, was not impressed
Mediocre 3.0
Cons: I did not like that I thought I was picking a hotel with a free breakfast, free parking and free internet through your website and upon arrival found out it was $15 for parking, $10 for internet and only two people allowed per room for the free breakfast.
Good 6.0
Pros: I was travelling. Great location near I-70. What have you done such that I didn't hear a single jet despite it being close to the airport. Lobby was nice.
Cons: Prom weekend? It was too busy if that is a thing. I wasn't greeted as a platinum member. When two helpful (new) clerks asked for help, the lead had to engage on the issue. She did not make eye contact, did not smile or address me once. Attitude.
Good 6.0
Cons: They had my room right where the cleaning crew maids closet/office is. I walked out to piles of dirty linen and trays of leftover food. The entire trip had dirty rags and towels that was just left there. They tried to charge e for parking when I didnt.
Mediocre 3.0
Pros: Localization the best
Cons: when you rent in the page said free WiFi free breakfast and the room was for the front of the hotel and I diero on the part of ago by the entrance of employees
Poor 1.0
Pros: The location was good for what I needed.
Cons: Bathroom wasnt clean, couldn't maintain temp in the room way too hot, staff was very rude and not helpful in anyway.
Poor 1.0
Pros: I loved how kind and understanding the hotel staff was
Cons: There was constant noise coming from the room above us. When I called to the front desk to complain I was informed that the hotel was under construction and the room above us was currently being worked on. Also the pillows and sheets weren't clean
Mediocre 3.0
Pros: The waitress at the bar was pheonominal! I asked for Green Tea, she said they did have it but would go to Starbucks to grab some... I said no big deal. She brought it anyways. She was so friendly and happy to do her job.
Cons: The room was not clean... if we didn't arrive so late and had to get up so early I wouldn't talked to staff about it. Hair in tub, not wiped down. Hair in the bed with stains. Floors didn't appear to be vacuumed.
Poor 1.0
Pros: The shower head in the bathroom was great.
Cons: I wasn't advised that although I checked in after midnight Saturday morning I would still need to check out at noon. My itinerary had a check out date of Sunday. I left my romm and came back to find that I had items missing from my room.
Good 7.0
Pros: Clean and well decorated, bed was comfy.
Cons: They charged me an extra $13 for parking upon check in. The lot was over full, not enough spots for everyone. I would have chosen another hotel with free parking. I understand pay to park if leaving the car there and flying. But I was 1 night.
Poor 1.0
Pros: The hotel is very pretty, clean, and the staff at check in was very courteous.
Cons: Large inappropriate adult party going on in the pool area that staff done nothing about.
Mediocre 3.0
Pros: Convenience of location to the airport, outside pool.
Cons: Not enough storage, no microwave, no continental breakfast, linens not restocked when requested, internet issues, front staff was not very friendly, meals overpriced, bedding skirt was inside out, hairs in bathtub upon arrival, mirrors streaked. Not good.
Mediocre 3.0
Pros: The location
Cons: The hair in the tub The nasty hand towel in my room The noisy guest that woke me up several times on Friday morning, and the noisy guests that kept me up on day two. Both of which were reported to front desk staff. The disrespectful bellhop
Okay 5.0
Pros: Staff is always friendly and professional. However this time the glasses in the room were dirty, the bath room floor was dirty and there was no bottled water. I was very disappointed with the cleanliness of the room.
Cons: Room was not clean. We had dirty glasses the bath room floor was dirty and we did not have complimentary water.
Mediocre 3.0
Pros: Location
Cons: Party down the hall, kept us up all night. Something in the room we were allergic too to.. air conditioning wasn't cool enough.
Okay 5.0
Pros: Location
Cons: Room was very small. The guy at the front desk was rude and told me to park at far end of the building to be close to my room. My room wasn't on that end. Not even near that end. No offer to help with luggage. Coffee maker but no pot.
Okay 4.0
Pros: Pretty lobby, but that was it.
Cons: Pool area is small and dirty. hot tub taped off. Minimal seating around pool. Chairs with fabric cushions in the pool area? Access to gym through pool area that was wet and dirty.
Good 7.4
Pros: Great lounge
Cons: Rooms dated, lots of issues with keys
Okay 4.0
Pros: Great bed!
Cons: .pkg $13 daily/surface lot/ask for comp/agreed/@ check-out/billed 1 .on arrival/no stopping at door to check-in/drag your bag/dark lot! .no mention of 2 towers/elevators/found out after could not find room .2nd day key did not work/back down to desk
Okay 5.0
Pros: It was near the airport. Building Engineer tried very hard to make the room liveable but ultimately I had to change rooms. hotel employee coordinated with the front desk staff and moved my belongings and verified that everything worked.
Cons: The television in the first assigned room didn't work. Wi-Fi access was intermittent. The second room that I was assigned to smelled like men who had been to the gym. The building engineer worked hard to make the room liveable.
Okay 5.0
Pros: Location is off the highway exit. Nice bar/lobby.
Cons: We did not get room service to clean our room the second day of stay, and no we did not put up any privacy sign. Called for a baby crib prior to check-in, mentioned it at the check-in, and ended up have to call them again to bring one up to the room.
Good 6.0
Pros: Bed was extremely comfortable. Very nice. Good TV. Nice set up for outlets and connections for your devices.
Cons: No Microwave, no refrigerator, and the in hotel dining was very, very expensive. $20 for 3 blueberry pancakes and 3 slices of bacon with a water-a incl $3 tip. $20 for a cheeseburger and fries with a water - incl a $3 tip. They must think they are the Ritz Carlton.
Excellent 8.5
Pros: The lobby/restaurant bar are is very well designed!
Okay 5.4
Pros: Shaff were nice enough and the main floor had a very pleasant and clean smell. Food in the restaurant was good but pricey.
Cons: The fitted sheets for the bed were under sized for the bed probably due to shrinking and wouldn't stay on which was very frustrating along with effecting my sleep. Once you moved past the main floor the smell turn from pleasant to mildly musty. Not to mention the women who checked us in said that we were not charged for parking and not to worry about it, then when I got the bill it was there. I don't mind paying for things, but don't tell me one thing then do another. When I registered my complaint during check out the fellow said sorry and quickly checked me out without another word.
Excellent 9.7
Pros: The staff was excellent, particularly the breakfast staff.
Cons: About 7 in the morning a sound check was performed in their attached facility. Was hoping to sleep in a bit.
Okay 4.8
Pros: Great atmosphere, nice lively lobby, nice pool area, etc. Overall facilities were nice Front desk staff were nice and pleasant.
Cons: Room was very damp and moist- very uncomfortable, almost unusable. Ventilation is an issue. Sales office misrepresented costs of hospitality room we obtained in connection with our dad's funeral. Very disappointed that management would not correct this issue after bringing it to their attention.
Excellent 9.4
Pros: I liked location and atmosphere
Okay 4.8
Pros: Friendly staff, tryed to make things right.
Cons: Had trash from previous guests, hair in bath tub, had ants in bathroom they moved us to new room only to have ants there also. They did come and spray but still had lots of ants got on our personal items and brought them home with us ugh.they did give us a 30.00 food credit at restaurant but the food was not good and all the dishes and glasses had a sour dishwater smell. Ugh the staff and people were great but need to have a come to Jesus meeting on room cleaning ,insect control,and a clean kitchen . at least with dishes . also when I arrived I was told I had to pay an extra fee for parking ! really ane you kidding me. I am staying and paying for a room but have to pay to park anywhere! Why not raise the price of the room and include parking . no one likes a surprise. Think it was 12.00 a day. I am not one to write bad reviews and only am writing this in hopes they will correct these things.
Excellent 10.0
Cons: The prices at the restraunts were a bit high
Okay 4.0
Pros: The location was good, as it was located by many restaurants and the airport.
Cons: We were not informed at booking or check-in that parking was $10/night. We were also not informed at booking that we would be charged $40 to a credit card that would be refunded to us after check-out if there were no damages to the room. The front desk staff was very rude and treated us as if we were children, instead of the paying customers that we were. The hotel was very old and the online photos and descriptions were very off from what it looked like in real life. They were doing some sort of construction, so half of the entrances were locked. This was the worst Mariott I have ever stayed at.
Excellent 9.0
Pros: Quick ride to the airport and nice breakfast buffett.
Cons: Parking was awkward and the room at the back of the facility was a very long walk. The crazy kids in-house for their animation convention was weird, but they seemed to quieten after about 10pm so maybe the hotel laid down ground rules. They were entertaining though.
Marriott St. Louis Airport - St. Louis
Rated no. 10
8.0
Excellent 8.0
Based on 661 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.7
Facilities
6.6
Location
8.2
Overall
6.2
Overall 7.2 Good
Based on 846 reviews
Cleanliness
7.7
Comfort
7.7
Facilities
6.6
Location
8.2
Overall
6.2
Cleanliness
6.0
Comfort
8.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
7.3
Comfort
7.3
Facilities
6.0
Location
8.0
Overall
7.3
Cleanliness
7.2
Comfort
7.1
Location
7.9
Services
6.9
Staff
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.2
Comfort
7.6
Facilities
6.4
Location
8.4
Overall
6.5
Cleanliness
7.8
Comfort
8.0
Location
8.5
Services
7.6
Staff
8.2
Cleanliness
7.6
Comfort
7.1
Facilities
2.0
Location
7.9
Overall
2.0
Cleanliness
8.2
Comfort
8.0
Facilities
7.5
Location
8.5
Overall
5.0
Cleanliness
7.4
Comfort
7.3
Location
8.1
Services
6.9
Staff
7.8

Good 7.0
Pros: It is close to the airport and the free shuttle
Cons: It’s a little dated
Excellent 8.0
Cons: You charged for parking the one night i was there. I think if i stay with you i shouldn't have to pay for parking my car at your own hotel.
Okay 4.0
Pros: Breakfast was ok
Cons: Limited food selection
Mediocre 3.0
Pros: The location is right by the airport so it was convenient
Cons: It was dirty. It had snowed the night before so it was salt everywhere nobody to clean it up and keep the lobby and hallways clean
Good 6.0
Pros: The proximity to the Airport and my car rental.
Cons: My room didn't have a refrigerator. That's ridiculous for a Hilton. The bar and restaurant were never open. The room's tv was tiny.
Poor 1.0
Cons: You have to go to the lobby to get your own tiles. No room service..snacks sky high
Excellent 10.0
Pros: The cleanliness and friendly staff.
Cons: Nothing everything was good.
Excellent 9.0
Pros: Location for parking and airport. Shuttle service was efficient and timely.
Cons: Food service
Mediocre 3.0
Pros: Location
Cons: Several issues with room. Clogged sink, broken lights. Shower not clean. Bathroom very small. Smelled of marijuana
Poor 1.0
Pros: The entrance
Cons: The room
Okay 5.0
Pros: The people
Cons: Was not that clean. Still had stuff from previous guest under the bed.
Mediocre 3.0
Pros: The staff were extremely friendly.
Cons: The hotel has a mildew scent to it as if it’s damp. The beds are old. The bathroom caulking needs to be redone to give the bathroom a cleaner look as it was badly stained gross.
Good 7.0
Pros: The staff was great and the it was very clean and comfortable.
Cons: The heat wasn't working in my room but the problem was taken care quickly.
Excellent 10.0
Pros: It's open
Cons: The pool and other amenities are closed
Excellent 8.0
Pros: Price
Cons: You have to pay for parking
Poor 1.0
Cons: Everything
Good 7.0
Pros: It was very clean and the staff was very friendly
Cons: The heater was an old heat pump and the filter was absolutely filthy too. We had to change rooms 3 different times because of it. Also it would help that all the staff was on the same page regarding the shuttle service
Excellent 10.0
Pros: Very helpful and friendly staff, only 5 minutes from the airport and you have to try the stuffed tater-tots! Awesome place to stay, will stay again
Cons: Everything good!
Excellent 8.0
Pros: The staff was very helpful and friendly
Cons: I honestly didn’t like that I had to pay $15 to park just for one night
Okay 5.0
Pros: It was nice and clean
Cons: The heat did not so it was freezing in the room. I also did like that they changed $15 to park
Excellent 10.0
Pros: Close to airport, comfortable room
Cons: No
Poor 1.0
Pros: Very Filthy, Dirty, room, filthy lenin filthy sheets dirty dusty floors wet n peeling ceiling dangerous parking lot
Cons: Should be shut down im asking for my money back
Excellent 9.0
Pros: Very clean and nice
Okay 4.0
Pros: I love the Hilton Brand but this time way more like 2 stars...more motel than hotel.
Cons: I didn't like that fact that a key to my room was given to a young lady that I didn't know. I don't like that fact that I was woke up at 3 in the morning by other rude loud hotel guests and nothing has been done about it.
Good 7.0
Pros: N/A
Cons: I didn't like that they changed me $15.00 just to park on their lot
Excellent 8.0
Pros: Great friendly staff! The food was excellent as well.
Cons: Did find a cockroach (small one) in my bathroom. Also not side entrances so you have to walk a bit to get to your room.
Good 7.0
Pros: The staff
Cons: Taking a shower was frustrating when have water filling up definitely have a pumping issue
Good 6.0
Pros: The staff
Cons: The tub has a plumbing issue taking shower water fills up
Excellent 9.0
Pros: The hotel was clean nice staff and close to the airport..
Poor 1.0
Pros: The front desk guy was soo rude i had just had surgery and he he had no care in the world about my wait time
Okay 5.0
Pros: The room was super nice
Cons: I asked about the pool but wasn’t told it was reserved for a party
Okay 5.0
Pros: The shuttle service from the airport was the only thing I can say I liked
Cons: This hotel is dirty. I was not impressed. It was drab and unwelcoming when you walk in. The first room I was assigned smelt like smoke and was dusy. Halls unvacuumed,stairwell was nasty with cigarette butts and ashes everywhere. Pool water looked unclean.
Poor 1.0
Pros: Located at a convenient location near the airport. Nice lobby area.
Cons: They charged a $15 parking fee per night for guests, which is ridiculous. The room smelled like cigarettes and the bath tub did not look very clean. There was no breakfast. No microwave or refrigerator in the room.
Okay 5.0
Pros: My second night
Cons: My first night was a nightmare from Hell
Okay 4.0
Pros: Location and bed pillows were awesome!
Cons: $15 night for parking, hotel old and needs attention.
Okay 5.0
Pros: The pool is still open
Cons: Time for upgrade the bed was hard tv out dated . Battery was dead on one of the locks so I hard to wait on help more than once.
Okay 5.0
Pros: Location and staff was friendly
Cons: AC did not work too well, toilet ran and was very loud. Wouldn’t flush every time, shower leaked. Ice machine only worked once. Hotel need TLC.
Okay 5.0
Pros: Gorgeous hotel, kind, helpful staff.
Cons: I was on sixth floor , the room next to me and across from me were extremely pound, kids running up and down hallway ay midnight, I called desk but didn’t stop until 3am. Same thing next night!
Poor 1.0
Pros: Absolutely nothing!!!!!!!!!!!!!
Cons: I did not like the rude staff or the fact that we had to pay to park and never got to use the amenities, mainly indoor pool, due to feeling unsafe! We could not even get a drink out of the vending machine unless we used a credit card.
Good 7.0
Pros: Cleabbn
Cons: Covid hurt experience. Also staff could be more accommodating
Good 6.0
Pros: It was located by the highway
Cons: Employees need training in customer service
Poor 1.0
Pros: The location
Cons: The room did not seem clean.
Good 6.0
Pros: The location
Cons: The room was dirty. The bathroom had hairs all around the bathtub and the bathroom smelled like urine.
Poor 1.0
Pros: Location close to airport.
Cons: This hotel did not live up to my expectations for a Hilton brand hotel. Our room was very dirty and dusty and obviously hasn't been cleaned for a while. The towels were dirty, the duvet inserts were brown and filthy. Never staying there again.
Poor 1.0
Cons: 1. Gave me the wrong key 2. Then they checked me into an existing room with a family already inside 3. My parking key never worked the entire stay!! 4. The last night of my stay, there was a drug bust at the hotel. Horrible location and felt unsafe!
Poor 1.0
Pros: No comment
Cons: Bed was so old when u sat at the bottom of the bed u slid off it.Room smelled like bug spray. The pool room had so much chlorine my eyes burned while I let the kids swim. Made the room for 3 ppl but they only feed 2 ppl.yall wldnt answer so I cld cancel
Good 6.0
Pros: The staff was very friendly. Very accommodating
Cons: Some of the guests were loud and rude
Mediocre 3.0
Pros: It was closer to our destination
Cons: You had to pay $15 for parking, they didn’t clean the tables or vacuum our room, And they didn’t have a fridge and microwave for paying $---. Also the pool was not clean. And the doors were really thin and you could hear everything
Mediocre 3.0
Cons: The first room we got has a running toilet. We got another room, but door was broken. Finally we got into the third room, but sheets were not clean. They also had taken no action for controlling social distancing, sanitizer, etc. Totally disappointed.
Mediocre 3.0
Cons: The room I had both times I found underwear under the bed and the next day I booked a different room there was two face towels hanging in the shower USED
Mediocre 3.0
Pros: Location
Cons: The shower was clogged up. The toilet did not flush properly. Not operable. In other word bathroom was a mess !!! I did not expect this from Hilton; stayed during the peak of COVID-19. 10 or so rooms occupied!!
Mediocre 3.0
Pros: It was close to the hotel when arriving late at night in the area unexpectedly.
Cons: The housekeeping does not keep up well with the dust in the rooms. They also seem to miss alot of hair all over the room. Also found sugar spilled in the tray for the coffee maker.
Mediocre 3.0
Pros: Right off the highway
Cons: Beds were horrible. Parking is $15.
Mediocre 3.0
Cons: Room was very dirty. I found hair by the sink, in the tub and on bathroom floor. Very disappointing.
Excellent 9.1
Pros: Good breakfast and everyong was nice!
Cons: Was told about the renovations which was appeciated. i believe the cost should have been adjusted more.
Good 7.1
Pros: Beautiful property. Very friendly staff.
Cons: Messages sent to hotel through reservation confirmation email never got there, which made our late check in a bit hectic. There was insufficient bedding for the sofa bed. The main complaint was more about the booking site than the hotel.
Okay 4.5
Pros: Good location by airport. 24/7 airport pick up
Cons: No sheets for pullout couch. Called twice. Finally went down to the lobby at midnight. Got sheets. Unacceptable There was a gap around the door to the hall 1/2 to 1inch wide. Every time someone walked by talking (which was often), we were disturbed.....and this happened late at night I would not stay here again
Good 6.0
Pros: The majority of the concierge staff was nice and helpful. Some were not polite and even though communication wasn't impolite, their face expression would say it all and came across as if you were bothering them or made it seem like u were asking for too much. On a good note, the weather was really cold and appreciated how they had hot chocolate for guest and cups with lids. That made it very helpful for me as a mom as my kids were able to have some .
Cons: Did not like the cleaning staff. One in particular made a facial expression like she didn't care of my needs. I made the concierge aware and from there don't know but I continued to have issues with getting our room clean. With lil ones, u have to have a clean sanitized rm. Also, even when they clean, u can tell that no effort is placed in making sure it's sanitized as our shower curtain was dirty, underneath the sink was dusty, and I dropped an earring and was able to see that the very bottom was super dirty, hairs, and god knows what else. Overall cleaning, 1 star! I also don't think cleaning crew was unhappy with us due to that we would always step out the rm past 12pm and would let them know that they could clean and of course they wouldn't say yes or no and would give me a stare like "whatever". On one occasion our rm wasn't cleaned! My experience wasn't what I would have expected from a Hilton.
Okay 4.5
Pros: Close to the airport, easy check in and check out. The bath products were great!
Cons: The facilities are VERY old. They do not match the photos online. Everything is painted dark brown with old fashioned wood decor. Very uncomfortable and I had a hard time sleeping. I was also sleeping next to the ice machine and walls were incredibly thin. (again, old)
Good 6.5
Pros: I love convent it was to the terminals and surround by hotels and restaurants and taxi available if need anytime, also shuttle service to airport every 15mins...it took me less than 3mins to check out and go outside to wait for the shuttle 7mins then get to the airport in 5mins.
Cons: $10 to park a night, the closet is small, the iron didn't work, the bathroom corner needs to be clean better maybe taken a vacuum cleaner to clean out the edges. The Queen size bed is on the small size.
Excellent 10.0
Pros: Upon arrival we were immediately assisted by Oscar from the door entry, over to the check in counter, and to our room. He was a fabulous assistance to me as I had two suit cases and husband in wheel chair. Also your restauant staff was exceptional to all guests in the dining room. We definitely will stay with you again.
Excellent 8.8
Pros: Pros Clean Service comfort ammentities
Cons: Cons No Hot tub Pool Area Cold Pool Water Cold Pool Water excessive clorine
Good 7.3
Pros: The staff was very friendly.
Cons: The parking process was not very good. My card never worked to open the gate. Also, I thought the resteraunt was slightly over priced bases on the quality of food.
Hilton St. Louis Airport - St. Louis
Rated no. 11
7.2
Good 7.2
Based on 846 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
8.4
Overall
6.5
Overall 7.2 Good
Based on 259 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
8.4
Overall
6.5
Cleanliness
8.1
Comfort
7.8
Location
8.6
Services
7.7
Staff
8.3
Cleanliness
9.0
Comfort
7.0
Facilities
8.0
Location
9.0
Overall
7.0
Cleanliness
8.6
Comfort
8.9
Location
9.0
Services
8.2
Staff
8.8
Cleanliness
8.0
Comfort
7.1
Location
7.3
Services
6.6
Staff
7.9
Cleanliness
7.5
Comfort
7.6
Facilities
6.0
Location
8.1
Overall
6.0
Cleanliness
6.9
Comfort
6.9
Location
7.9
Services
6.7
Staff
7.8

Excellent 10.0
Cons: Everything was good
Excellent 10.0
Pros: Really nice hotel. Luxury finishes and comfortable bed and bedding.
Excellent 8.0
Pros: It look new.
Cons: The elevators need renovations && I hate the fact that there wasn’t a refrigerator in the room!
Poor 1.0
Pros: Nothing
Cons: Every thing
Okay 5.0
Pros: Cleaniess
Cons: They did not honor the price given on Booking.com. Was told they aren't affiliated with the site but how is that possible when they had a reservation for me. Just wanted them to honor the price or I would have booked somewhere else. Front desk was not friendly about it either. Will never return.
Excellent 10.0
Pros: The check in process was smooth and the staff was friendly. Also our room was very clean.
Cons: We requested a high floor but instead our room was on the first floor right by the lobby. Also there weren’t any cookies baked on Christmas.
Good 6.0
Pros: Clean and comfortable.
Cons: No breakfast in the morning.
Excellent 10.0
Pros: Staff was exceptional. The shuttle was right on time. The hotel was pristine and comfortable. It was perfect.
Excellent 9.0
Pros: Room was very comfortable and the gentleman at the front desk was friendly. Able to leave vehicle there for $10 a night. Airport shuttle available. We got there late and left really early, so didn't see much else of the facility.
Cons: Took a looong time for the shower to get hot, so don't be in a hurry.
Excellent 9.0
Pros: Clean,bright,next to the rental car location.
Good 7.0
Pros: This hotel has a really good location. Close to airport, close to interstates. The staff is fantastic.
Cons: They are currently undergoing renovations. Some elevators don't work.
Good 7.0
Pros: Friendly staff
Poor 1.0
Pros: None
Cons: This hotel is under construction so it is very noisy after 8 am. The WiFi is the worst I have ever experienced. I can't get any reception in the room. The front desk was rude and unfriendly. It was a nightmare for our family to stay here.
Okay 5.0
Cons: We were on the first floor. I wasn't a fan of the locking system from the room to the pool. Didn't seem very safe to me.
Mediocre 3.0
Cons: Our room smelled of smoke. I did not like that I had to go out and get my plate number before we received our room keys
Poor 1.0
Pros: hotel corridors were mushy, smelling bad and un-clean
Cons: the bathrooms were stinking and the carpet was dusty causing breathing hazards and we had to leave the hotel in 10 hrs as my kids have dust allergies
Poor 1.0
Pros: There is not a lot to recommend this. Bad service, noisy
Cons: Bad service in cafe, noisy rooms, old towels, slow everything.
Excellent 8.0
Pros: Location; shuttle service
Cons: The lobby and hallways smelled musty and like urine.
Okay 5.0
Pros: The internet worked.
Cons: The hotel smelled like smoke. The TV in the room did not work.
Excellent 10.0
Pros: Great location, friendly staff and the female shuttle staff was excellent!!!
Cons: No
Good 6.0
Pros: Staff was friendly
Cons: Bed moved if you sat at the end and would tip. The coffee table had broken legs
Poor 1.0
Pros: Location was in the area I needed.
Cons: The staff weren't very friendly. The beds were to hard. There wasn't a breakfast without going to the restaurant. I didn't have time to do a sit down service. I expected more from this level of hotel. They charged my card 3x after I prepaid.
Excellent 10.0
Pros: Overall it was a true surprise. Nice
Cons: Housekeeping could have cleaned better whomever was assigned to my room on Monday 2/25
Excellent 10.0
Pros: The view of the airport
Cons: No
Excellent 10.0
Pros: The staff were very friendly and extremely helpful. They made being stranded in a snow storm bearable.
Cons: On Saturday the 12th, it took a very long time for the adults to get their food. It wasn't very busy in the restaurant but the only one that received their food in a timely fashion was my 2 year old granddaughter. It was slow for everyone in there.
Excellent 10.0
Pros: Professional Staff
Okay 4.0
Pros: Free parking
Cons: The Queen size bed is too soft, need to be changed
Mediocre 2.0
Pros: Close to the airport and shuttle got us there fast. That is all.
Cons: Staff was rude and not very informative.
Excellent 9.0
Pros: Holds car for flights , very reasonable
Cons: No
Poor 1.0
Pros: Location was as advertised
Cons: There was a weird, almost smoke smell throughout, the whole place felt old and grimy, and, worst of all,A BIG BUG FELL OFF THE CEILING ON MY WIFES HEAD IN THE BATHROOM IN THE MIDDLE OF THE NIGHT!!!
Excellent 10.0
Pros: The staff was very friendly and the facility was very clean and well kept.
Okay 4.0
Pros: Nothing
Cons: It definitely wasn't a 3 star hotel in my opinion. The restaurant and bar on the lower level closed too early and had no real options. And someone's children were playing in the halls until almost 2 am before security or the police stopped the noise.
Okay 4.0
Pros: Not much
Cons: Very outdated. Understaffed. No amenities were offered (wifi, breakfast, etc)
Mediocre 2.0
Pros: we stayed at this hotel because we wanted an early morning shuttle to the Airport. We got the shuttle and made it in time, however I had been mis-informed as to the shuttle service, and we were just LUCKY that we made it to the airport in time for our flt
Cons: I called 3 days prior to my reservation to confirm that the airport shuttle would be available 24 hours per day. I was told that Yes, the airport shuttle runs 24 hours per day. When we checked in, we were told that the shuttle starts at 4:00 a.m.
Good 7.0
Pros: The location was close to where we needed to visit and was in a decent area of St. Louis
Cons: The water in the shower was not very warm and went ice cold with in a few minutes.. Also the sheets,even though you could tell they had been cleaned had a large stain on them that was kinds off putting. We were on bottom level and it was pretty loud.
Mediocre 2.0
Pros: Nothing at all
Cons: Worst experience ever the staff was rude the beds was really small and rough the blankets was very thin the whole room was outdated
Good 6.0
Pros: The staff was great. Very friendly.
Cons: Toilet was broken-ran constantly. Carpet was very stained. TV remote didnt work.
Mediocre 3.0
Pros: hot water worked. Staff was nice,
Cons: They had ants and electrical sockets did not work
Good 6.0
Cons: There were 2 bugs floating in the coffee maker when I filled it up with water. It says free parking but you only got free parking the first day and last day of your visit. We were flying out and thought free parking meant free parking. Not true.
Poor 1.0
Pros: Comfortable bed
Cons: Sheets look like that had not been changed. Bath towels had stains on them.
Good 7.0
Pros: Staff was extremely helpful and very accommodating. The Business Center was very comfortable and had everything required, including Starbucks coffee.
Cons: Coffee machine in room was not working. Toilet did not have enough water pressure, but maintenance came within 15 minutes of my reporting it and fixed it. Restaurant only had two vegetarian options- soup and Boca burger. Bacon fat was put in Boca burger.
Good 7.0
Pros: Very close to the airport
Cons: Had to wait some for the shuttle to the airport, but it was only a 20 minute wait.
Okay 5.0
Pros: proximity to airport and rate
Cons: Main Elevator was broken.
Okay 4.0
Pros: Staff was friendly. Parking included. Room was old but clean.
Cons: Room and "restaurant/ bar" Dark..Old... Bad cell reception so use of Hot Spot for wifi was bad. I never use hotel wifi...most are not secure.
Poor 1.0
Pros: Nothing
Cons: General manager
Good 6.0
Pros: Location.
Cons: It took 45 minutes and 3 phone calls to get the hotel shuttle to pick us up. We saw all the other hotel shuttles numerous times.
Okay 5.0
Pros: Hotel was average, nothing special. Free parking was nice.
Cons: Room was not completely clean on arrival. Had to make special request for things like toilet paper.
Excellent 8.2
Pros: The location was great, just around the corner from the rental car lots with great access to St. Louis airport. I was allowed to check in to my room as soon as I arrived at noon, three hours ahead of regular check-in time. The lower-level restaurant had good food at reasonable prices.
Cons: When I attempted to shower at 8:30 p.m. the water was only tepid. That was disappointing.
Good 7.0
Cons: overpriced for stay on wednesday
Poor 1.0
Pros: The brand
Cons: The staff was rude and did nothing to assist. I am handicapped and i fell in their handicapped tub. It was handled poorly by the management.
Mediocre 2.0
Pros: The room view
Cons: Yes the rude staff
Poor 1.0
Pros: Nothing
Cons: Everything. The staff. The room. Very rude and not clean
Okay 5.0
Pros: The front desk staff and bartender in the restaraunt were all very nice and helpful.
Cons: Had to wait 40 minutes for hotel shuttle from the airport on already short night between flights. Totally unacceptable. There were 3 power cords running all thru my room into the hallway and into the room next door to run fans for wet carpet. Stupid.
Mediocre 3.0
Cons: We stayed to use the shuttle in the morning. When we went to the front desk that morning the guy working said it would be 10 min late. After 10 min he wrote a note set it on the counter that said it would be another 10 min and left. No one would come
Poor 1.0
Pros: Nothing
Cons: Staff dirty room, tv didn't work
Okay 4.0
Cons: The bathroom sink was clugged and maintenance had to be called immediately upon my entering the room . The food is average but the staff responds immediately
Mediocre 3.0
Pros: Staff was very cordial and worked to help
Cons: The BREAKFAST!! That was the pits. They gave you a plate that was about half as big as it needed to be. The Food wasn't well prepared at all. You had to ask for everything , like water to drink, coffee, juice. Not going back there.
Okay 4.0
Pros: proximity to airport and the shuttle. Also, the front desk was kind and knowledgeable.
Cons: This is DEFINITELY NOT a three-star hotel. Run-down, not very clean. The room smelled strongly of stale cigarette smoke even though we were assured a non-smoking room. Burns on the carpet.
Mediocre 3.0
Pros: It's location to the airport and shuttle service.
Cons: Yes. The bathroom counter was not clean and we did have to kill a bug in the bathroom. Also, the bathtub drain kept closing while taking a shower.
Mediocre 2.0
Cons: The customer service was almost non-existent. There was no complementary breakfast due to a remodel (which was unknown) Two of the machines were broken in the fitness room. The blind would not pull all the way which resulted in light in the room all night
DoubleTree by Hilton St. Louis Airport - St. Louis
Rated no. 12
7.2
Good 7.2
Based on 259 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.7
Facilities
5.3
Location
7.9
Overall
6.2
Overall 6.1 Good
Based on 1,021 reviews
Cleanliness
6.6
Comfort
6.7
Facilities
5.3
Location
7.9
Overall
6.2
Cleanliness
2.0
Comfort
4.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
5.8
Comfort
5.9
Location
7.4
Services
5.2
Staff
6.8
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
7.0
Cleanliness
8.0
Comfort
9.0
Facilities
7.0
Location
9.0
Overall
8.0
Cleanliness
6.9
Comfort
7.1
Location
8.2
Services
6.5
Staff
7.5
Cleanliness
6.6
Comfort
6.8
Facilities
4.0
Location
7.3
Overall
6.0
Cleanliness
6.8
Comfort
6.9
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
6.3
Comfort
6.5
Location
7.6
Services
5.9
Staff
6.9

Good 6.0
Pros: Great value and location, you get what you pay for and everything seemed clean enough. Tv, outlets, heaters, etc worked great and overall I had a comfortable stay that serves the purpose. Plus, free extended parking with a stay? Can't beat that and the staff was very friendly. Lighting was great in the room and the room itself was huge!!
Cons: Things were a tad broken down- my door handle fell off everytime I opened the door, the desk chair was hilarious looking (fully broken) and my bathroom counter had massive cracks in the sides and was at an angle. There was a faint but pervasive stale cigarette smoke smell throughout but not in the room.
Okay 5.0
Pros: Hotel is very run down. Beds are very small and uncomfortable. The window wasn’t in the track properly and cold air came in through a large gap. The door to the room didn’t seem to latch right either. The girl working the front desk in the evening was very helpful and polite. She arranged the airport shuttle for us and the driver was also nice. You can leave your car at the hotel for only 6$/day which was cheap and convenient.
Okay 5.0
Pros: I just think as long as it's been there it is time for upgrade seeing that you have upgrade hotels near you I just think it needs a little makeover
Poor 1.0
Pros: Nothing
Cons: It was freezing in my room
Good 6.0
Pros: The location to the airport and shuttle.
Cons: My room had no hot water.
Okay 5.0
Pros: Location
Cons: Stains in the bathroom
Poor 1.0
Pros: Nothing
Cons: Yes everything
Okay 5.0
Pros: It was conveniently located so it made my commute easy, the staff was friendly and willing to accommodate.
Cons: I have been here for weeks and have yet to receive a working phone for my room though I request it more than once.The water became cold and never heated back up.
Poor 1.0
Cons: The next door guest had their TV up so loud, we could not rest. They were banging against the wall as if they were doing a remodeling project.
Good 6.0
Cons: The cold water
Poor 1.0
Pros: The best part of my stay here was leaving.
Cons: I would rather sleep at my daughters house with the newborn baby, a pit bull, and an 18lb cat than sleep in this motel bed with blood spatter. Gross. I spent more than half my stay sleeping on my daughter’s couch and avoiding returning to my room.
Poor 1.0
Pros: Nothing
Cons: Everything!
Poor 1.0
Pros: The front staff and shuttle drivers were nice enough.
Cons: When I first checked in I found strange thick stains on the pillows, so I got a new room, the next morning I noticed the smoke alarm was off the wall and covered in plastic, I then noticed a hole in the bathroom door, and blood splatter on the walls...
Excellent 10.0
Pros: The price and staff
Cons: No
Okay 4.0
Pros: The front desk staff was awesome. Very friendly
Cons: The toilet ran for ten minutes. Found a gummy bear under the sheets on one bed. There was a rip in one of the towels in the bathroom. And the walls in the room looked like it had previous water damage. And the shower had some hair in it.
Excellent 8.0
Pros: Very clean easily one of the cleanest hotels i have stayed in recently in its price range. Staff was very helpful and friendly.
Cons: Hallway (non smoking) had the strong strong smell of Marijuana smell during my whole stay.
Poor 1.0
Pros: They got me in quick...
Cons: 1st room- broken door,cockroach in tub,toilet running and etc no questions asked girl at desk put me in another room.
Poor 1.0
Pros: Location in relation to airport
Cons: The room wasn’t vacuumed, paint peeling, hair in the tub, and just all around gross.
Okay 5.0
Pros: The going rate was nice for the type of room you get! And when you pay the deposit in cash you get it back right away at check out.
Cons: No more free breakfast and all the soda machines were empty.
Excellent 10.0
Pros: The satff is very friendly and helpful
Cons: No food sad
Okay 5.0
Pros: The shower
Cons: No
Excellent 8.0
Pros: Price,it was clean
Cons: No
Poor 1.0
Pros: Close to airport shuttle to airport
Cons: no blankets on bed when ask for blanket desk she had no a excess to any room as not cleaned very well
Excellent 10.0
Pros: It was very clean
Cons: None
Excellent 8.0
Pros: Price I just needed a cheap hotel for a few days. But, don't waste you money on the insurance it was a joke my husband got sick and I had to take him home and they didn't refund a dime even though I did purchase the insurance
Cons: It was an older hotel I didn't have any problems and it was clean Steps to go upstairs
Poor 1.0
Pros: Checking in, front desk worker was super nice.
Cons: Purchased parking at hotel while we were gone on flight. Returned back to hotel and found that liscense plates were stolen off of our car. Morning desk worker did not offer any concern. Refused to call a manager.
Excellent 10.0
Pros: The hotel was in a great central location. My room was clean and everything worked properly.
Cons: It's an older hotel, it needs remodeling. I didn't care for the room dressing. A new paint job, curtains, and new comforters will make a huge difference.
Excellent 8.0
Pros: The price
Mediocre 2.0
Pros: I like the location.
Cons: The hotel had roaches.
Okay 4.0
Pros: Parking was free.
Cons: We had to switch rooms because it wasn't booked correctly and the toilet leaked. The room was not clean, we could smell pot in the hallway, no microwave, and overall it wasn't clean. Some people were living out of the hotel as well. Didn't feel safest.
Excellent 10.0
Pros: everything
Cons: nothing
Okay 4.0
Pros: The closeness to the airport
Cons: some of the staff were extremely unprofessional and also the communication of incidental holds with the staff is misleading. We were in a non smoking room but yet the people next door were smoking cigarettes and woke us up out of our sleep.
Excellent 9.0
Pros: Quiet and newly decorated rooms.
Good 7.0
Pros: Easy to access, close to airport and food options
Cons: Room was not clean, with dirty bathroom door, crumbs on mattress and on floor. Markings on sheets as well that could have been dirt or stains
Okay 4.0
Pros: the hotel hall and carpet was dirty, the halls smelled of cigarette smoke and marijuana
Good 6.0
Pros: The proximity to the rental car facility and the airport
Cons: The hotel is run down, the hall carpeting is dirty, the place wreaked of smoke and marijuana.Next time I will pay more and stay in a better facility
Okay 4.0
Pros: Location
Cons: Their service was Horrible do not want to stay there again
Okay 5.0
Cons: The hotel did not meet the standard of the way it was advertised on the website .
Good 6.0
Pros: The discount
Cons: No
Mediocre 3.0
Pros: The room but no microwave.
Cons: Hair everywhere . In sheets and comforter. That’s very unpleasant. They never gave back deposit .
Mediocre 3.0
Pros: Bed was ok
Cons: Definitely not a 2.5 rating. Whole place smelled old and a strong scent of weed as soon as you walked in the door. Pictures offered don't match up to reality.
Good 6.0
Pros: I would just like to say that the front desk staff was excellent,  one was very pleasant and helpful in making guests comfortable. They only had one microwave which was not good. overall I had a nice stay
Good 6.0
Pros: It was close to the airport and plenty of nice restaurants around.
Cons: The staff did not make the beds or clean the room. One day they didn't even come to the room at all. I had to go to the front desk to get clean towels even after I requested them.
Mediocre 3.0
Pros: I have never been so disappointed in a place I had to go to Walmart and buy towels and disinfect Because their towels weren’t white they looked dirty and the room had old carpet smell that had been wet.
Mediocre 3.7
Pros: my room was close to the stairs since there were no elevators.
Cons: literally....everything. it was seedy and gross. we didn’t even sleep in the sheets. we bought our own and slept on top of the bed.
Good 7.0
Pros: The employees are very friendly and helpful, and the rooms are of good size.
Cons: The housekeeping staff could do bit better job on the cleaning. I had some used old towels in the room, in the dresser, when I checked in and also I wanted to ask for a vacuum to vacuum the floor because it was in need of it.
Good 6.0
Cons: I thought the balcony was outside
Mediocre 3.0
Pros: Location
Cons: Cigarette butts and ashes The room was not clean the sheets was not clean and the clerk at the front desk could barely see my information she kept getting Everything Wrong
Good 6.0
Pros: Na
Cons: No
Good 6.0
Cons: Not good breakfast. A little pricey for its services
Good 6.0
Pros: The lady at the front desk was so kind
Cons: The bed was hard
Mediocre 2.0
Pros: 24 hour shuttle service to the airport and park and fly option.
Cons: Some rooms are not very clean. Water damaged ceilings, window curtains that do not close properly and dirty carpets. Some rooms have been updated but not all rooms.
Mediocre 3.0
Cons: No elevator
Mediocre 3.0
Pros: It was clean and fast check in.
Cons: Ac did not work well and a spring in the mattress was poking me alnight
Mediocre 2.0
Pros: Location.
Cons: This hotel is used on weekends as a place where locals come to party. Many of rooms were filled with people playing loud music until the early hours of the morning and the entire building reeked of marijuana smoke.
Mediocre 3.0
Pros: Being able to keep car parked there while on vacation and the shuttle to and from the airport
Cons: Wasn't very clean very outdated, we reserved a standard room which is usually two double beds it was one king bed. We had 4 people
Excellent 8.5
Pros: Quiet.
Cons: Lighting. No ceiling lights therefore must turn on all the lights
Mediocre 3.1
Pros: Only the Asian woman who tried to help
Cons: The room: lots of hair on towels Which were on the on rack when we got int room, room smelled, refrigerator did not work and was moldy. Never had towels to replenish, thank goodness we had our own thinking the pool would be open. The pool was not open and it was not stated on website. We would not have stayed here in the first place. Kid wanted to swim.
Good 6.5
Pros: We had to get to the airport at 6, and it was this or a 4 am shuttle for $80. The room was clean, the bed felt nice, and the staff was nice. The shuttle in the morning was quick.
Cons: No mini fridge, which seems like a minimum essential these days. The walls were paper thin, I either heard our neighbors or they heard us several times. The AC unit rattled a little. The whole place was a bit shabby, with a bad paint job, dirty and hot hallways. I thought more than 3 towels should be provided for a 2 person room.
Mediocre 3.4
Cons: The pool isn't going to open this year, but no notice given. Spotty housekeeping for our room. We never new if we'd get clean towels, coffee, garbage emptied, etc.
Good 6.5
Pros: Close to airport. Great pick up service.
Cons: Older facility.
Excellent 8.0
Pros: Old motel, new comfortable beds and furnishings. Chose it for price and was pleasantly surprised with cleanliness and new room furnishings.
Cons: Provided a very nice breakfast at the adjacent Golden Pancake restaurant. (2 eggs scrambled, 2 link sausages, hash browns, and choice of coffee or orange juice). would have liked a small choice that included pancakes.
Quality Inn Airport - St. Louis
Rated no. 13
6.1
Good 6.1
Based on 1,021 reviews
Details
Reviews

Cleanliness
5.8
Comfort
6.3
Facilities
5.8
Location
6.4
Overall
5.5
Overall 6.0 Good
Based on 415 reviews
Cleanliness
5.8
Comfort
6.3
Facilities
5.8
Location
6.4
Overall
5.5
Cleanliness
5.0
Comfort
7.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
2.0
Comfort
2.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
5.6
Comfort
6.1
Location
6.0
Services
5.3
Staff
7.2
Cleanliness
5.3
Comfort
5.3
Facilities
5.3
Location
5.3
Overall
4.0
Cleanliness
2.0
Comfort
3.0
Facilities
3.0
Location
2.0
Overall
2.0
Cleanliness
6.2
Comfort
6.7
Location
6.5
Services
6.0
Staff
7.6
Cleanliness
5.2
Comfort
5.3
Facilities
6.0
Location
5.9
Overall
5.0
Cleanliness
6.0
Comfort
6.4
Facilities
7.6
Location
6.8
Overall
7.2
Cleanliness
5.5
Comfort
5.8
Location
6.1
Services
5.3
Staff
6.8

Poor 1.0
Pros: The free wifi
Cons: The inability to hook up my own dvd player
Mediocre 3.0
Pros: Nothing at all...
Cons: I was disrespected and mistreated by staff.
Poor 1.0
Pros: Room was huge
Cons: Staff tried to double charge and then he told me it was do or die we had to leave.
Mediocre 2.0
Pros: Staff was the only thing that made it worth while, super friendly and chill. Most front desk staff are ball busters which makes or breaks the stay for me.
Cons: Room was super out dated and wasn't clean. There was candy crumbs all over the place. The door only had 1 lock, looks like a chain used to be there by was missing. This cheap addition would have been nice because room are arranged like a motel. My door went straight to outside, not like a typical hotel would have a the concierge between your room and them. There wasn't free breakfast like the ad said there was. I understand Covid-19 is upon us, but figure it out or don't offer it.
Poor 1.0
Pros: The bed
Cons: The lady at the front desk gave me a key to a room that didn’t have a number on it t he lobby doors was locked at 9 on couldn’t get any ice cause ice machine was in lobby when i got to another room she gave me the cabinets under the sink fell apart room was musty , then started knocking on my door at 2 :20 in the morning thank his my friend came so we just packed my things and left at 2:30 am .
Poor 1.0
Cons: I was eating by bed bugs
Excellent 9.0
Pros: Price
Cons: Advertise free breakfast. No free breakfast
Poor 1.0
Pros: Large room, maintenance person was an excellent representation of what customer service should be like.
Cons: WORST HOTEL EXPERIENCE! Literally every face towel, drying towel, and bathing towel had a stain on it. There was a dead roach behind the night stand and multiple flying bugs throughout the room. Ultimately, I would not recommend staying here to vacate.
Poor 1.0
Pros: Staff was nice
Cons: Broken shower Flies Dirty/Stained sheets
Poor 1.0
Pros: The room size
Cons: Yes there where fleas in my room . Me and my wife got bit all over our bodies by fleas our head our face our neck our legs we had to leave at 4 am cause we could not take it anymore. We tried going to front desk but doors where locked.
Good 6.0
Pros: Location price price price
Cons: Yeah no ice There was a couple other issues But great overall
Mediocre 2.0
Pros: The location was cool.
Cons: Even though this was a smoking room it smelled like just that. The bed had crumbs or some type of grit in it. For the cost of this room it should have had a microwave and refrigerator. No security latch or chain on the door.
Excellent 10.0
Pros: Friendly respectful
Poor 1.0
Pros: Nothing
Cons: Everything was trash
Excellent 10.0
Pros: Check in was quick and and contactless. Staff was friendly and the room was clean.
Cons: The only issue is the bed had quite and large dip in it, being a king size bed it almost looked like a hammock. But it was not an uncomfortable mattress.
Okay 5.0
Pros: The staff was very professional and friendly.
Cons: The room was on the backside and the gangway had very poor lighting. The tub had rust and didnt look clean at all. I went and bought bathroom cleaner to clean the tub so I could take a bath. I have happily stayed here numerous times. Very disappointed!
Okay 5.0
Pros: Location
Cons: Cleanliness
Mediocre 3.6
Good 7.0
Pros: Good room size, good location, and low price
Cons: Brother HL-L3210CW Compact Digital Color Printer
Poor 1.0
Pros: Price
Cons: The "non-smoking room" wreaked of smoke so badly that we couldn't sleep. And the air conditioner was bashed in. We woke up early just to check-out as soon as possible.
Poor 1.0
Pros: Terrible
Cons: Everything..room had debris in tub and sink. Holes in sheets and walls.
Poor 1.0
Pros: Nothing
Cons: Dirty room, bugs, tub faucet leaking, toilet constantly running, sink slow drainage, bed linens dingy, holes in front door and it is not secured safely...
Excellent 8.0
Pros: Room size and location from highway.
Cons: Comp breakfast and lack of cleanliness of parking lot
Okay 4.0
Pros: Location. Price.
Cons: Very dated. Needs repairs!!!
Okay 5.7
Pros: The room was spacious, the staff was also very helpful.
Cons: I chose a non-smoking room but when I went into the room it still smelled like smoke. They charge $50 for smoking in a non-smoking room so I made sure I let the front desk know right away. They didn’t give me any issues which was good. The TV didn’t work in my room, it would turn on but then the screen would go blue. It wasn’t a big issue for me though so I didn’t ask for any assistance with fixing it. The entrance for this hotel is really weird, a little difficult to find if it’s your first time. I called an Uber to pick me up from there and they literally had to go in circles because there’s only 1 entrance and if you’re not paying a lot of attention, you will definitely miss it. Breakfast had no hot food except oatmeal.
Okay 5.7
Pros: The staff was very nice. The room had new bedding.
Cons: Just a sad building
Excellent 8.0
Pros: Convenient location large room cable television
Cons: Was not the cleanest room I’ve ever stayed in stains on the sheets and on the lampshades and couch. great for one night
Mediocre 3.1
Pros: It had double beds.
Cons: Too old building. Bad AC, bathroom cleaness
Mediocre 2.0
Pros: Nothing.
Cons: The lobby smelled as soon as you stepped in. Once we got in our Non Smoking room, the stench continued, like a decade's worth of cigarette smoke and a thrift store. We even had a used (still full of butts) ashtray sitting in the corner of the floor. There were no towels or even hand towels in the bathroom; however, upon seeing how gross the bathroom was, we quickly decided we wouldn't be using the disgusting shower anyway. There were cigarette ashes on top of the closes toilet lid, clearly indicating that the room had not been cleaned. The sheets were wrinkled and dingy, looked as if they'd been slept in multiple times and then remade. We refused to entertain the idea of sleeping with those linens, so we brought in our own blankets and pillows from the car. One of the only lamps (no overhead light) was broken, so that may have helped hide more nastiness of the room from us. The phone was missing most of the buttons, so it wasn't even useable had we wanted to call to the front. This was a one night stay on our road trip back to Georgia. I know it was a very cheap price, but the night previous we stayed at a similiary priced hotel in MUCH better condition. We left very first thing in the morning. This place was absolutely disgusting, not even worth the $60something price tag. I would NEVER recommend this place to anyone. Days Inn should be ashamed that their name is on this dump.
Good 6.0
Pros: The motel staff were friendly & assisted to our needs when requested.
Cons: Days Inn needs to update the rooms. They need top paint and have microwaves & Mini Fridges in all rooms. The bathtub did not have a mat which was dangerous. The bathtub fixtures were barely hanging on. The first night the noise level next door was really bad.
Excellent 8.8
Pros: Room was nice and large. Very quiet even though it was ground floor next to parking lot.
Cons: Signage to find hotel a little hard. Had to turn before sign.
Excellent 10.0
Pros: Loved my room, staff was friendly and welcoming and for once WiFi actually worked in my room.
Mediocre 2.5
Pros: The price
Cons: When we arrived to check in we find out a lightning bolt stuck a transformer and the whole block was out. That is not their fault, you can't control Mother Nature. The manager said it would be 2+ hours until power may be back on. The manager ascorrted me to our room and manually unlocked the door. We got ready real quick (with only the light from the window) luckly our room was not one of the rooms with broken windows.... We left for the wedding we were traveling for... Based on our surrounding and no form of security we opted to take all of our belongings with us. Because our check in was being escorted to a room but due to power outage not having a key we didn't feel comfortable leaving our laptops etc. we found out they got power 4 hrs later and when we entered the room with lighting I just had to laugh. There was a stain on the sheets. Walls were dirty, bathroom tile and toilet base was dirty, bedside table were sticky, half of the lamps wern't pluged into the walls and don't forget the dried candle wax on the floor. Let's just say I was glad it was for one night and I kept my shoes on. You get what you pay for.
Mediocre 2.0
Pros: There was nothing good about this Days INN
Cons: I had a bad snell in the lobby as well as rooms. You can't check in until 4 o'clock. Stay away from this motel
Good 6.3
Pros: Spacious room.
Cons: Saw a mouse or rat near room, around overflowing trashcan.
Mediocre 2.6
Pros: Breakfast
Cons: Found bugs in the refrigerator (which didn't work), water quit working for a few hours, smelled terrible, staff was told to smile whenever we walked in, the place was very sketchy, loud people outside all night, cop drove through very frequently to break them up
Good 6.3
Pros: I like the convenience, and the ease to get back on the freeway
Cons: It was a dead bug smashed on the wall, and it seems like most of it was dated and old and need a lot of updating
Excellent 8.3
Pros: the room was nice and spacious. The bed was comfortable. The staff was very helpful.
Cons: The soap holder in the bathtub needed to be replaced. It looked bad.
Days Inn by Wyndham St. Louis North - St. Louis
Rated no. 14
6.0
Good 6.0
Based on 415 reviews
Details
Reviews

Cleanliness
5.7
Comfort
6.0
Facilities
5.8
Location
6.4
Overall
4.9
Overall 5.4 Okay
Based on 212 reviews
Cleanliness
5.7
Comfort
6.0
Facilities
5.8
Location
6.4
Overall
4.9
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Location
8.0
Overall
5.0
Cleanliness
4.2
Comfort
4.5
Location
4.9
Services
4.1
Staff
5.1
Cleanliness
4.6
Comfort
4.6
Facilities
6.0
Location
7.3
Overall
5.0
Cleanliness
2.0
Comfort
2.0
Facilities
6.0
Location
6.0
Overall
2.0
Cleanliness
6.3
Comfort
6.5
Location
6.9
Services
6.2
Staff
6.5
Cleanliness
6.1
Comfort
6.3
Facilities
10.0
Location
6.9
Overall
10.0
Cleanliness
5.7
Comfort
6.3
Facilities
5.5
Location
6.5
Overall
6.0
Cleanliness
5.3
Comfort
5.9
Location
6.3
Services
5.2
Staff
5.4

Mediocre 3.0
Pros: It was cheap, and probably the last motel in st Louis you could smoke in. Although there was only 1 ashtray for 2 ppl.
Cons: Toilet ran all night n leaked on the floor, bathtub was rusty at the drain the lock latch on our door was obviously broken with a police battering ram. The curtains were broken, the view outside was an apartment complex, someone knocked on our window twice, the neighbors upstairs were probably on meth, noisy all night, the neighbors to the right were fighting and the lady threatened to shoot the man. Now, due to covid19, there was no breakfast, which wasn't their fault. What do u expect for 60 bucks tho? Lamp light was broken, very few places to charge a phone, there was a long black hair in the sink, and we werent totally sure the sheets were changed?
Good 6.0
Cons: I myself left my gold teeth. Call back 30mins later and was told they wasnt found. Besides that no extra towels will be given out. 1 set per guest everyday
Poor 1.0
Pros: The price and the location.
Cons: The owner was rude and kept cutting me off as I was checking in. He threw my ID down aggressively when giving it back. We would’ve went to another hotel and paid the cancellation fees but it was 1am so we tried to tolerate it. The rooms were dirty, and no cleaning services after a four day stay. People were looking into cars on the property parking lot, drug sells, etc. We weren’t given clean sheets and there were stains on the ones provided. Due to the uncleanliness of the hotel and me having cancer we were so uncomfortable that we left a day early and didn’t even bother to ask for money back. The price is reasonable, but not worth it. Spend a little more and stay somewhere else!
Okay 5.0
Pros: There was no breakfast, but the advertisements said there would be !
Cons: The advertisements also said there would be shuttle service to hotel and back to airport. There was neither which costed me $40.
Excellent 9.0
Pros: Convenience of location and clean rooms
Cons: The staff is almost unreachable and none of the room phones work to call the front desk
Poor 1.0
Pros: Nothing it was completely disgusting. When you walked in it smelled like cigarettes and pot!! It was completely run down including holes in the carpet and looked like it had not been cleaned in weeks. I almost walked out but we had an early morning flight
Cons: Smelled like pot and cigarettes and the carpet had holes in it. We had to be up at 2 am to catch a flight and I had to kill a cockroach in the bathroom. The heating barely worked and sounded awful! Doors slamming all hours of the night. HORRIBLE!
Mediocre 3.0
Pros: The location
Cons: The noise level was terrible! My fiance' was on a business trip and we had to check out the hotel earlier than expected on the same night of check in. There was babies screaming and sounded like someone was beating on the walls with something or someone!
Excellent 8.0
Pros: Closest location to fast food, restaurant, gas station and stores.
Cons: Smelly smoking coming from hallway when I open my door. I assume this was a non smoking hotel but apparently not.
Poor 1.0
Pros: Dirty. Smells
Cons: location
Poor 1.0
Pros: Location
Cons: Rude customer service
Poor 1.0
Cons: For a non-smoking venue, this hotel wreaked with the smell of nicotine. I became nauseous instantly. Both manager and facilitators were very inhospitable and abrupt almost to the point of being rude. I don't expect to stay in this hotel ever again!
Poor 1.0
Pros: The covers where dirty holes in the covers bathroom not clean
Poor 1.0
Pros: Nothing
Cons: I had to buy cleaning supplies and clean the room myself. The blankets on both beds were disgusting. Rugs was very vast good thing I had slides to walk around in I had to clean everything just to be a little comfortable. Very disappointed!!!!!!
Excellent 10.0
Pros: Check in was easy check out was easy great price people seemed friendly although I did not need much interaction with them onl
Cons: Only one thing when II moves the shower curtain there was a smashed bug on it oops
Poor 1.0
Pros: Location was good
Cons: This is very out dated hotel....Your picture on the web don't compare. People live their several cars are packed out with personal belongings.
Excellent 9.0
Pros: The staff were very nice and friendly. They accommodated all of our requests. Professional at all times.
Okay 5.0
Cons: The oddor of smoke
Okay 5.4
Pros: The location
Cons: The staff were not too welcoming
Mediocre 2.5
Pros: They gave me a full refund.
Cons: The place smelled like cigarettes. When we got to our room with our 3 month old baby, it took all 9f one minute to see the multiple cigarette burns on the bed. Even the decorative runner at the bottom of the bed was shriveled from bein melted by a cigarette. It was absolutely filthy. When we came our we reared of smoke.
Mediocre 3.1
Pros: Nothing
Cons: The whole facility
Excellent 10.0
Pros: Nice rooms
Cons: nothing
Mediocre 3.7
Cons: Ambiance is not good, Facilities are ok but the bed and comforter are stinking with cigarette smell. We found hair in most of the places in the room. The cleanliness is absolutely zero. I paid almost $100 as i booked the hotel in the last minute. Its not worth it, we can find some better hotels on the same price.
Mediocre 3.4
Pros: The staff were friendly and checked us in quickly and it was fairly close to the airport. It went downhill from there though.
Cons: When we first walked in we noticed an odd smell permeating the entire front entry area. After checking in I realized that the staff ( two men ) were cooking something behind the counter (probably their dinner). As we went to the room the first thing we noticed was the carpet in the hallway was soiled terribly. When we opened the room door a different but equally repugnant odder hit us. I think it was a combination of smoke, puke, and air freshener. The next thing we noticed was a 4" x 4" square of carpet was cut and replaced but it was not tacked down to the floor it was just loose. In the bathroom there was mold in the crevices around the tub and sink and the handle on the hair dryer was dirty, like someone with dirt on their hands blow dried their hair (I can't even guess what they used it for). The window was cracked open when we checked that and finally, when we pulled the covers back on the beds the sheets had spots on them. Again, I don't want to guess what that was. Needless to say we left the hotel and found another one in another part of town.... not an easy task since it was a home baseball game and a weekend in St Louis. I would never recommend this hotel.
Okay 5.1
Pros: Inexpensive for the location. How to individual with heater in my room Staff seemed nice.
Cons: Smelled like smoke when I first walked in. Even the non-smoking room I had at cigarette butt burns on the comforter.
Good 7.6
Pros: The office staff was excellent - friendly and competent. Carpet and walls were in good shape. Countertop was granite, which surprised me. All were clean.
Cons: Everything else was clean EXCEPT that the sheets on the bed had not been changed. Front desk staff corrected the problem immediately.
Okay 4.6
Pros: Easy in and out, close enough to get to St. Louis attractions, economical. It serves as a place to sleep, shower and keep your belongings.
Cons: I didn't expect much at the price I paid and I didn't get much. If you want a full service hotel with amenities this is not the hotel.
Super 8 by Wyndham St. Louis Airport - St. Louis
Rated no. 15
5.4
Okay 5.4
Based on 212 reviews
Details
Reviews

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