Mediocre
3.0
Pros:
People were nice. Big bathtub.
Cons:
Neighbors were very noisy, we could hear them too clearly, had to call the reception to make them quiet. Problem with the water taps for the bathtub and toilets. Room was quite cold during an evening. No microwave in this hotel, I'm quite surprised to hear they can't help us to warm some food. Price is quite high for this quality.
Good
6.0
Cons:
swimming pool not open
Excellent
9.0
Pros:
The hotel was in a great situation. The room was one of the best I’ve stayed in around the world. All the staff were polite and helpful. I would especially like to thank Yolanda(Lady in Red) at reception. She was extremely helpful with any information and requests I needed. I am travelling back a few times this year and will definitely be staying at The Kempinski again.
Excellent
8.0
Pros:
Breakfast was nice with a wide variety of food to select from
Cons:
The room did not have a dresser or drawers to put clothes into; therefore, for the clothes that I do not usually hang, I had to leave in my suitcase... It would be better if the lobby had some more space to sit that was not a part of the cafe
Excellent
10.0
Pros:
This hotel very good location near MRT and all staff helpfull..
Cons:
Need more staff can speak english
Excellent
10.0
Pros:
Must center massage Night club
Cons:
Very good hotel must 7 stars Room good price very ship good staff Room like Dreams Reception good polite nice kindness lovely people help you all services thanks for all
Excellent
9.6
Pros:
good locstion, metro station just outside, pretty much in the city center. room is of a decent quality. staff can speak a passable english
Cons:
nothing
Excellent
9.0
Pros:
The hotel is a great place with kind people and great bang for your buck. A five star hotel for this price is great and the city itself isn't expensive either. Breakfast was not included but extra and worth it due to the combination of styles and set-up. I also really enjoyed the in-house restaurants.
Cons:
Sadly some items on the breakfast tables tasted like they were leftovers from the previous day. Personell was nice but only the people at the reception and the concierge could speak decent English, Room service put me on hold several times to get someone more fluent to speak with me.
Good
6.3
Pros:
Fast checkin and check out
Cons:
Dirty room Very expensive and very chinese breakfast buffet, not Kempinsky style All dishes on breakfast were cold Overpriced Paulaner