Excellent
10.0
Pros:
The property is near a mall and near the beach The room is very spacious and clean
Good
6.0
Pros:
Facilities and clean
Cons:
Chaotic breakfast sittings, items not automatically refilled or replaced. For 4 mornings in a row we had to repeatedly request things to be replaced. The car park was full on Thursdays, Fridays and Saturdays because of noisy parties in the hotel grounds. This made parking difficulty and worrying ( in case of damage ) for the guests staying in the hotel. Noisy air conditioning in the room.
Mediocre
3.0
Pros:
Pool area
Cons:
Breakfast horrible. One of the main reasons i chose to stay in a hotel instead of parents home was the breakfast, what a DESAPPOINTMENT!!! We could only choose seven items on the menu (THAT’S RIGHT, SEVEN ITEMS) on the night before so they have enough time to prepare it, I was so frustrated to hear that. Brazilians make the best breakfast!! Guess what?? It wasn’t ready next morning. They had a full room waiting, but no waiters!!! Guests started going into the kitchen to see what the hell was going on. WORST EXPERIENCE!! My family and I left the hotel to have breakfast somewhere else! Never again I’ll be staying at Blue Tree Towers.
Excellent
10.0
Pros:
Great attention from staff. Lovely service, they go an extra mile, serving coffee in the afternoons in the rooms! A lady knocks on your door and offers a cup of coffee/tea and chocolate! Loved it!!
Mediocre
3.0
Pros:
The Swiming pool is good They have an internal spa Location is good, near shopping and the beach
Cons:
Staff is poorly trained! Didn't feel welcomed by them the whole hotel DOES NOT have an iron to provide to guests!!! so people traveling on business will have a hard time to iron their clothes! this is not acceptable for a Blue Tree Hotel chain... definitely not recommended
Good
7.5
Pros:
Breakfast
Cons:
Hotel needs some restauration.
Excellent
9.3
Mediocre
2.5
Cons:
Avoid this hotel. Bad service, bad smell in the room, not very clea