Hotels near Santiago airport

Pros: Always clean and quiet

Pros: Everything, it's comfortable and very clean and secure

Pros: The location was difficult to find. The breakfast was good.

Cons: Room could have been ready a little bit faster.

Pros: I liked so much how cleaned the room was

Pros: The apartment was a second home for us. Traveled with a four month baby and was very comfortable. The staff was very nice and helped out as much as possible. Fully equipped with kitchen, fridge and best of all Air Conditioner also hot water. I liked everything. I stayed for a few days and ended up going back to the hotel until our trip was over. The location and price are great!

Cons: There was no water for a few hours but staff worked on the issue and resolved it quickly.

Pros: I liked everything about it. It was clean and social distance was in place.

Cons: There nothing to dislike about this property

Pros: the service, the food, everything etc.

Cons: if I win some money in the casino LOL lose to much money.

Pros: The cleanliness and great service by the staff

Cons: Was hoping the checkout was a little later.

Pros: The room

Cons: The food

Pros: Very nice and clean. Staff very friendly.

Cons: Everything is good

Pros: The way the assist customers

Cons: Very clean and professional

Pros: Location is perfect! Not far from airport. Close to the monumento, restaurants and clubs. Close to the market La Sirena. Pool and sauna are nice. Front desk staff speaks English. Most importantly, no one stopped my guests, we were free to come and go.

Cons: During this visit, the pool was shut down due to repairs. There was the option to visit a neighboring hotel 15min away but who would go through all of that for a pool that's not as nice. Aside from that hiccup, I have no complaints about the hotel.

Pros: Great customer service

Cons: Billing

Pros: very nice room

Cons: I agreed to pay an additional $50.00 for a number of services including massage, breakfast and cocktail. Massage not available the day i was there, breakfast was poor, and drink voucher not offered. Only thing i did receive was a sorry by one person.

Pros: Free shuttle from STI airport, just call. Free extras with upgrade.

Cons: none

Pros: Club level breakfast and snack

Cons: Check in staff downstairs was rude. Gym is old and broken. Hot tub is not hot. Pool is not heated. Would not even go into the restaurant. Was there a disco there? Overpriced for Santiago

Pros: I enjoy the service and the bed was comfortable

Pros: Bed and view

Cons: None

Pros: The beds are very comfortable and the view is spectacular for quick weekend getaway to relax.

Cons: The food is ok, nothing to brag about and being on top of a hill to have a good dining experience you would have to go off property.

Cons: Bathroom are very old style

Pros: It's exactly as seen in the pictures

Cons: Everything

Cons: Location and service

Pros: The service is excellent, the courtesy and commitment shown by everyone involved with the hotel was excellent. Looking forward to my next stay there.

Pros: After receiving a substandard room on last visit, I got a room with balcony with views of Monuments.

Pros: Really there is nothing outstanding about this hotel to like. I suppose it’s location downtown but that area is really just another non-descript area. No restaurant hub or attractions to say stay here.

Cons: The room was small, furnishing old and bed covered s spotted. We had a gun battle on the street outside at 1:30am with 20+ shots being fired. There was no hot water for shower, which was barely functional.

Pros: Friendly staff and accommodating. I like to stay there when I am in Santiago. I will stay again.

Cons: hot water was sparse,

Pros: First of all, I like the bed's comfort, and then the customer service staff.

Cons: I don't like the location. It's a little bit noisy.....

Pros: The staff was wonderful, and the facility was clean and comfortable. No complaints.

Cons: I would have liked a pool and more dining options, but for the price, it was a great deal!

Pros: Food was fresh. Cleaning process on arrival. Very nice staff

Pros: Staff was very friendly. My waitress he was always kind, his name Christopher

Pros: Clean. Comfortable bed. Good location

Cons: Many items on the menu of the restaurant were not available. The restaurant itself looks sterile and uncomfortable. Plants are missing.

Pros: The accommodations were great and the staff were exceptional. Overall, I felt welcomed and fully respected. Great food. The service was outstanding. The property was well presented and very nicely decorated. The pool area was an oasis and very supportive for private entrainment with more than adequate social distancing.

Cons: Nothing. I loved this property.

Cons: Check-in & check out practices are EXTREMELY deceptive !!! Was overcharged on both of my stays there !!! First, at check-in on my first stay, then at check-out on my second stay.

Pros: the bed and breakfast

Cons: light in the bathroom

Pros: The staff was excellent. They were helpful and very friendly. The restaurant was great. It is close to the airport. I have recommended the hotel to friends that are planning trips to Santiago.

Cons: My trip was over to quickly. I look forward to my return. I did inquire about a hotel reward program. The staff said there wasn't one. He may have been unaware of the program.

Pros: everything

Cons: nothing

Pros: Frank is a bit of a character but quite possibly one of the nicest people I've met. The place itself isn't spectacular but it was quite comfortable and we slept well. Wifi worked well. Shower and breakfast were adequate. It's really Frank who makes the place.

Cons: Nothing really. For what it was, everything was as expected. We chose this place because we wanted to be close.to the bus station but you could find a nicer place for about the same money elsewhere (but no Frank lol)

Pros: Nothing

Cons: Room, building, lobby

Pros: To begin with I had a very good welcome by the owner who called out to me by name. He started with a good first impression. Even before I arrived to the designated location, he sent a number of text messages and images so that I knew what to expect and pictures of the building and location through Google maps. It was key to me finding and recognizing the place of my stay. The owner and I sat a while during my check in and had a pleasant conversation. It was great because we had shared experiences in another province of the Dominican Republic. This enabled familiarity and presented it self in time for concern in letting him know my plans or whereabouts for the day. So, he would check in with me to see if I was ok and planning to return late and so forth. The breakfast of three to choose from was great. It was good to the taste and filling. I would never miss it and the conversations that developed in his company and others who also stayed at this Residencial Matilde tp 1 location. Frank is a great guy and made my stay very pleasant.

Cons: It was all good!

Pros: Excellent

Cons: Mrs. Frank the best

Pros: Host was friendly and he tried to be helpful

Cons: Hot water didnt work

Pros: The excellent service of his owner and staff .

Cons: A elevator

Pros: Great location ! Frank the owner is amazing. Will be back

Pros: I like everything, was very good

Cons: Was good

Pros: From the time that i exited the hired taxi i was impressed with it's location, it's staff, and it's facilities. The location of the hotel was close to grocery stores and everthing else that anyone could appreciate. The staff was very professional and accomodating. Although the hotel was not newly erected, one could tell that they take a lot of pride into maintaining it.

Pros: Was close by

Pros: Friendly and responsive staff. Clean and stylish environment. I never had a complaint in the two yeaers I've been coming to this hotel. I'd highly recommend to others.

Pros: The environment

Cons: Room didn't have carpet in front of the bed I had only 3 towels one soap for 2 persons

Pros: Everything !!!

Cons: Everything was excellent.

Pros: Clean, hot water, location

Pros: The comfort, the price was decent, the workers were very nice and curteous. I would def book there again.

Cons: Internet very spotty. Only worked near room door and in hallway. I was on the third floor. Internet needs stronger signal.

Pros: Clean, comfortable room, helpful staff. Minibar prices not too exaggerated, about what you might pay if you were out at a bar.

Cons: WiFi was not great, but worked.

Pros: Very cute, comfortable, and safe place for a solo female traveler. Definitely take the recommendations for the taxi there because I got ripped off by someone who did not know where the place was, so have the owner set up a taxi for you. The owner is very friendly, helpful, and accommodating. I also loved the room. The bed was big and comfortable, and the TV was huge, and the bathroom adequate as well with hot water in the shower. The AC and fan worked fine to cool the room. The restaurant was very quaint and convenient, and the food very good! There is also a natural foods/vegetarian restaurant across the street which I wanted to check out but they did not take cards. I loved it and would stay there again if I am ever back in Santiago.

Pros: Convenient location to the center of the city !

Cons: Room was a bit smaller then expected

Pros: Location good and clean

Cons: Walls were thin. Could hear snoring from the room beside mine.

Pros: Great location, everything is close

Cons: The room wasn't ready when we got there, had to call multiple times to get towels delivered to our room. The pillows didn't have any cases, had to call for those too. Even the water in the fridge had to be paid for.

Pros: Staff very helpful and friendly.. always asking what you need.

Cons: Restaurant closed too soon

Cons: Not bad, a simple, inexpensive and confortable place.

Pros: Breakfast well set; courteous staff; reasonable prices; Wifi; location

Cons: Room set up; mini-bar items;

Pros: food is't so good

Pros: My brother & I both enjoyed our stay there. It's a pretty lively area when things are back to normal. The pool area was a cool hang out when it's open. I'll definitely visit again whenever we get to normalcy

Cons: No casino.... made the place feel dead at times. I've been there pre-covid-19 so I was able compare the difference. The wifi was terrible. And I wasn't a big fan of the shower area.

Pros: Hotel was very nice as was the location. Breakfast was minimal but served promptly.

Cons: Casino was closed due to co-vid restrictions.

Pros: I have stayed here a few times with no problem. This time however was completely different. I stayed here in January where the hotel allowed a huge party to be thrown in the middle of this pandemic. It went on to roughly 3 or 4 am. I complained. The security tried to quiet the party down a bit but people were out of control. Between the noise and the lack of safety with the virus, it was a horrible experience. I asked to speak to the owner or manager the next morning but was told that she was not available.

Cons: No since of worry about how serious the virus is.

Pros: The customer service is always great at the Matum

Cons: The breakfast could have more variety

Pros: The staff

Cons: The view,because my room didn’t have a great view.

Pros: Breakfast was rreally good.

Cons: Too noise, you dont fill safe over night. No security on site.

Pros: It is near to downtown Santiago

Cons: Some free snacks would’ve been nice

Pros: Location

Cons: Tha facities and service

Pros: Lo único bueno que tiene es que está en El Centro de la ciudad y bien ubicado

Cons: Las habitaciones no están preparadas para que el ruido de afuera no entre, por lo cual con el cacino de al lado no puedes dormir bien. Por otro lado, las habitaciones huelen a baño sucio y en vez de cambiártelas mandan a poner ambientadores de olor.

Pros: It was convenient to get to from the Autopista. Good water pressure in the showers. The mangu was delicious at the continental breakfast. The front desk staff and the door men were very helpful.

Cons: The rooms were pretty dated and a little dreary. It's not that peaceful of a stay as the casino and it's bars/clubs are right below. There was some obvious prostitution happening in and around the hotel. One of the male waitstaff made a very inappropriate come-on to my friend, that really made her feel incredibly uncomfortable. Location is not really near good Dominican food or local spots.

Pros: The casino

Cons: Not good at all.

Pros: the servise was good,

Cons: parking, key to room had to re-new every day