Good
7.0
Pros:
My brother & I both enjoyed our stay there. It's a pretty lively area when things are back to normal. The pool area was a cool hang out when it's open. I'll definitely visit again whenever we get to normalcy
Cons:
No casino.... made the place feel dead at times. I've been there pre-covid-19 so I was able compare the difference. The wifi was terrible. And I wasn't a big fan of the shower area.
Excellent
8.0
Pros:
Hotel was very nice as was the location. Breakfast was minimal but served promptly.
Cons:
Casino was closed due to co-vid restrictions.
Mediocre
2.0
Pros:
I have stayed here a few times with no problem. This time however was completely different. I stayed here in January where the hotel allowed a huge party to be thrown in the middle of this pandemic. It went on to roughly 3 or 4 am. I complained. The security tried to quiet the party down a bit but people were out of control. Between the noise and the lack of safety with the virus, it was a horrible experience. I asked to speak to the owner or manager the next morning but was told that she was not available.
Cons:
No since of worry about how serious the virus is.
Excellent
8.0
Pros:
The customer service is always great at the Matum
Cons:
The breakfast could have more variety
Excellent
10.0
Pros:
The staff
Cons:
The view,because my room didn’t have a great view.
Mediocre
3.0
Pros:
Breakfast was rreally good.
Cons:
Too noise, you dont fill safe over night. No security on site.
Excellent
9.0
Pros:
It is near to downtown Santiago
Cons:
Some free snacks would’ve been nice
Good
6.8
Pros:
Location
Cons:
Tha facities and service
Okay
4.0
Mediocre
3.1
Pros:
Lo único bueno que tiene es que está en El Centro de la ciudad y bien ubicado
Cons:
Las habitaciones no están preparadas para que el ruido de afuera no entre, por lo cual con el cacino de al lado no puedes dormir bien. Por otro lado, las habitaciones huelen a baño sucio y en vez de cambiártelas mandan a poner ambientadores de olor.
Okay
4.0
Pros:
It was convenient to get to from the Autopista. Good water pressure in the showers. The mangu was delicious at the continental breakfast. The front desk staff and the door men were very helpful.
Cons:
The rooms were pretty dated and a little dreary. It's not that peaceful of a stay as the casino and it's bars/clubs are right below. There was some obvious prostitution happening in and around the hotel. One of the male waitstaff made a very inappropriate come-on to my friend, that really made her feel incredibly uncomfortable. Location is not really near good Dominican food or local spots.
Okay
5.7
Pros:
The casino
Cons:
Not good at all.
Excellent
8.0
Pros:
the servise was good,
Cons:
parking, key to room had to re-new every day