Good
6.0
Pros:
Room was nice. Nice and close to airport.
Cons:
Restaurant wasn’t open. Hotel needs a little TLC- it would’nt take much to bring it back to its glory.
Mediocre
2.0
Pros:
The food was ok and sight from the room
Cons:
My whole body got bite up the room and bath room sink was filled with little bugs
Excellent
8.0
Pros:
The staff was very friendly! Nice beachfront. Easy to get around the property. Taxis available pretty much all of the time and if they weren’t reception would call one for you.
Good
6.0
Pros:
The pool and beachfront were nice. View from the room was pretty. Hummingbirds outside our balcony on the trees. Even though annoying, the resort rooster made some good memories for our trip. Front staff and restaurant workers were great.
Cons:
Bartenders were nasty and rude!!! The cleanliness of the hotel was majorly lacking. Our room upon checkin was filthy.
Okay
4.0
Pros:
The breakfast wasn’t good at all and the lady cook was really mean when I asked her to warm my food. She gave me a look and turned up her nose and took my food. I asked her to give it back but and she wouldn’t so I told Luther and he did it for me. Luther is the best!!!! He’s so polite and nice unlike everyone else.
Cons:
The hotel room was dirty. There were bugs flying around biting me all night so I slept in my jacket and long pants. I was so uncomfortable in my room.
Excellent
10.0
Pros:
Beautiful Sandy beach with sparkling clear water! The room was clean and comfortable. Loved the balcony overlooking the beach. Food at the restaurant we found to be very good and enjoyed delicious breakfast especially. Great deck overlooking the beach. Hotel was well maintained and very tropical feel. We loved convenience near the airport and watching the planes take off.
Cons:
There was no dresser to put your clothing in and a small table with a couple chairs would have been convenient when we brought our own food in to eat at. Some may think nearby airport across the street noise not to their liking but we loved it as are into aviation ourselves and short taxi ride back doesn’t waste time we have sitting on the beach!
Poor
1.0
Pros:
Absolutely nothing.
Cons:
This resort was truly the worst. Everything in our room looked extremely worn out, or broken. The bathroom was disgusting. It was so bad we ended our trip a day earlier just so we can get out of that disgusting room. It was truly a waste of time and money. Even the food was disgusting. And the day we left, the bartender closer to the beach was such a rude racist.
Okay
5.2
Excellent
8.2
Pros:
The area was great with super easy access to the beach. Housekeeping was consistent and the bar and grill had good food The front desk staff were nice and beautiful islanders.
Cons:
Hot water in my room wasn't all that hot. The bar and grill had long wait times with the food although not many people in the restaurant.
Excellent
8.0
Pros:
The beach
Cons:
No A/C in common areas, rooms need to be updated.
Good
7.0
Pros:
1. The location. 2. Caribbean Fusion restaurant.
Cons:
1. Check-in took almost an hour. 2. No in room microwave. 3. Shower ran out of hot water. 4. Awakened by shouting housekeeping staff. 4. On-site outdoor coffee bar does not keep to posted hours. 5. Cable tv picks up fewer than 6 channels.
Mediocre
3.0
Pros:
Location. The beach, view, and water was probably the best on the island.
Cons:
THere was no TV in our room. We checked in early and they said they would call us when our room was ready. Did not get a call. Returned to the resort and the front desk had no record of us checking in. The bar/restaurant tables were not clean.
Excellent
10.0
Pros:
Friendly staff, beautiful well kept grounds and most of all the view from the balcony.
Cons:
Was disappointed that as a guest of the hotel a complimentary breakfast was not provided. For example, coffee, bagels, fruits. Dining was a little pricey.
Excellent
8.8
Pros:
I liked that the hotel was close to the airport and had everything. It's close to downtown and shopping as well
Cons:
The hotel restaurant and bar are a bit over priced and mostly American food. I was also checked into a room that was already occupied but it was quickly resolved.
Okay
5.1
Pros:
The location is not very safe! As I was sitting on my 1st floor balcony a man came up to me after dark wanting me to let him use my cell phone. He had to be told numerous times NO!! He waited on my husband to go in the room before he came over and ask me!! It was very scarybecause it was very dark and not lit well at all! Then when I was checking out that morning the forensic police officers were there to investigate a burglary they had the night of our stay! If you are considering staying at this property I would definitely reconsider! As it did not seem safe at all!
Cons:
It was not.a safe area. The cost to stay at this property is s RIP off!
Okay
5.7
Pros:
Beach location, facilities, beachfront rooms, proximity to airport
Cons:
Cleanliness of bathroom, tired looking rooms in dire need of light and airy updates
Excellent
8.0
Pros:
I enjoyed the overall experience at the Emerald Beach resort but the rooms and the property as a whole needs to be updated. It was clean and the staff was friendly and helpful and I especially enjoyed the quality inn location of the beach. It's proximity to the airport was a little disappointing but not overbearing. I would definitely stay there again but they had to straighten out the bill for me because the price did not match what I booked on kayak
Cons:
The locals on Saint Thomas that inhabit the island are not very friendly in general. I really think they do not like tourists or Caucasian people at all And there were many lovely experiences I had with people there but you know who the locals are and you can tell that they really have a resentment. But as for the staff at the Emerald Beach they were lovely
Excellent
10.0
Pros:
Nice rooms friendly service. Great Beach!
Excellent
10.0
Pros:
Paul welcomed me every morning for breakfast at the restaurant. Smiles all around. Big sand beach that even had a place for a novice snorkelers to see exotic fish without being terrified. Crystal clear water. John set me up with trips and cabs. Even made sure I didn't get taken advantage of. I forgot and left my safe open, with money and potent pain meds, they cleaned my room and to my surprise nothing was stolen. Florentina was the cleaner and I was left feeling secure and safe in my room. I can't say enough about the staff. I really felt at home. Beautiful beaches, sunsets, beach bar parties. Will definitely go back again. I'm not kidding I'm telling everyone I know.
Cons:
Spirit airlines
Good
6.8
Cons:
Ran out of water while taking showers multiple times
Excellent
9.1
Pros:
Loved the beach location and closeness to airport - we walked. Loved the cool tropical gardens and plushness of surroundings despite a drought. Loved the refreshing pool after being on the beach with the waterfall. Setting of restaurant is beautiful. Rooms and beds extremely comfortable and views are spectacular. Staff was very friendly and informative.
Cons:
The shower ran out of water while I was in it. The quality of the food was okay but overpriced. Wine was way out of line expense wise.
Excellent
9.4
Pros:
Perfect location, beautiful beach front, close to the airport (you could literally walk there from the hotel) staff was friendly. Food and drink were definitely over priced but that's to be expected I guess because everything there has to be imported... Love this place and would definitely go back!
Cons:
The pillows and bedding weren't very comfortable, U fortunately we didn't get a restful good night sleep any night we were there, but everything else was great!!
Excellent
8.2
Pros:
It was a nice hotel. The staff was great! Needs a little updating in the rooms, but they were very clean. The food was also delicious. I would stay there again.