Excellent
8.0
Pros:
Very nice pool area.
Cons:
No room service, had to pick up entire plated meal for a family without a trolley. Heaviest tray and our room was no close to restaurant. Fortunately, did not have room service fee.
Good
7.0
Pros:
Bed super comfy and pool great for kids
Cons:
Tv didn’t work properly and the coffee sachets could be nicer
Okay
5.0
Cons:
Had to turn the bar fridge off at that wall, too noisey to sleep. The shower head was squirting in all directions-blocked or broken shower head
Good
6.0
Pros:
Bed was very comfortable. Location was good and close to supermarket. Breakfast was good.
Cons:
No extractor fan in bathroom. Room very old and dated. Sprinkler system in bathroom was rusty and not sure if it would work if needed. Minibar fringe didn't work very well and didn't keep anything cold.
Good
6.0
Pros:
Location. Rooms clean.
Cons:
Room was a bit shabby. Ripped curtain furniture battered looking. No mini bar.
Good
6.0
Pros:
Great hotel, fabulous location, pool and amenities were excellent. Did not use the spa or the restaurant but thye looked good.
Cons:
The room was very small for the price we paid for it
Good
6.0
Pros:
Room was comfortable. Hotel was in a decent location. Staff were friendly.
Cons:
Some bathroom fittings weren't in good shape with black stains e.g. shower head & towel rail (looked like corrosion). Shower pressure wasn't great. Paid breakfast was average, especially the cooked breakfast.
Okay
5.0
Pros:
Beautiful welcoming staff i loved their hospitality the most out of my stay. Beautiful walking through the main reception and conference area. Offers alot of extra services which is great!!!
Cons:
The rooms need upgrading, was pretty standard wasnt what i expected although i got a deal on the room. I would have paid extra $30 to stay at Novatel with modern aircon and bath facilities and room space
Excellent
8.0
Pros:
Excellent room. Decent rate. Shame to see it largely empty - but those are the times we are in! We will be back.
Good
7.2
Excellent
8.0
Okay
4.0
Good
6.0
Pros:
Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.
Cons:
See above.