Hotels near Rotorua airport

Hotels near Rotorua airport

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Rotorua (ROT) - Rotorua, New Zealand
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Best hotels near Rotorua airport

Cleanliness
9.5
Comfort
9.3
Facilities
9.3
Food
6.5
Location
9.2
Overall 9.2 Excellent
Based on 1,651 reviews
Cleanliness
9.5
Comfort
9.3
Facilities
9.3
Food
6.5
Location
9.2
Cleanliness
10.0
Facilities
10.0
Food
6.5
Location
8.5
Overall
8.5
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.4
Location
9.2
Services
9.3
Staff
9.6
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.7
Cleanliness
9.7
Comfort
9.6
Location
9.3
Services
9.3
Staff
9.7
Cleanliness
9.6
Comfort
9.4
Location
9.2
Services
9.2
Staff
9.7

Excellent 10.0
Pros: All good. Great place to stay.
Cons: Nothing.
Excellent 10.0
Pros: This place is a secret gem that punches above its weight. Its beautifully decorated and comfortable. Breakfast was lovely although my personal preference is to have my bagel toasted rather than warmed but that's just me. We regretted only booking 1 night and will stay again.
Cons: Family in the next room were yelling a lot but no fault of the accommodation just inconsiderate guests.
Excellent 10.0
Pros: The owners were so helpful and accommodating. The country just went into level 2 for covid and our itinerary had to change suddenly. They assisted with our change of dates and also put is up for another night. Always happy to help. Everything in a room you would want was provided and a laundry to use.
Cons: Couldn't complain about anything.
Excellent 10.0
Pros: Happy wife happy life! Best stay by far!
Excellent 10.0
Pros: Staff were so friendly and helpful! Made our stay even more joyful. Our room was very spacious and cosy!
Excellent 9.2
Excellent 8.8
Excellent 10.0
Pros: Everything about our stay was awesome. Super clean, very friendly and helpful. Loved it! Would definitely stay again.
Excellent 8.0
Pros: We loved Roturua!!! The hotel was very comfortable and convenient
Cons: nothing!
Silver Fern Accommodation & Spa - Rotorua
Rated no. 1
9.2
Excellent 9.2
Based on 1,651 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Location
9.5
Overall
9.0
Services
9.2
Overall 9.3 Excellent
Based on 146 reviews
Cleanliness
9.5
Comfort
9.4
Location
9.5
Overall
9.0
Services
9.2
Cleanliness
5.0
Location
5.0
Overall
9.0
Staff
5.0
Value for money
4.0
Cleanliness
9.3
Comfort
9.4
Location
9.9
Services
9.4
Staff
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.5
Services
9.1
Staff
9.9
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.6
Comfort
10.0
Location
9.6
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 9.2
Good 6.0
Pros: Location was great, the redwoods were a street away, plenty of food choices around and most attractions are a 5 - 10 minute drive away. Vivian was a very good host.
Cons: The day we arrived, we were not expected although our booking was confirmed! We had some bugs that annoyed us at night with interim biting episodes. We expected to have a kettle in the room but we found out there is only 1 shared kettle for all of the guests - this means it was difficult to access it at night, specially with a 9 month old baby who wakes up at night and wants a bottle of milk!
Excellent 10.0
Pros: Lovely welcome from Vivien when we arrived. Within walking distance to the redwoods. Fantastic breakfast and great advice on what to do and where to go in Rotorua.
Excellent 10.0
Pros: Vivian is an amazing host who makes you feel like part of the family. Our room was very comfortable and we loved being so close to the Redwoods forest.
Excellent 10.0
Cons: Thoroughly enjoyed our night away at Vivian's B&B! Excellent service, the room was of high quality, the breakfast was amazing and catered to my food intolerances. Beautiful garden, room and location.
Excellent 10.0
Pros: Vivien is a super host, and her experience in hotel management is apparent. You are truly made to feel like a VIP, and like family, at the same time :) The rooms are quiet and comfortable, and the facilities are perfect for a young family or a couple looking for some relaxation.
Cons: Everything was great
Excellent 9.0
Pros: Vivien was a great host. Great conversation and recommendations. She also makes killer scramble eggs.
Excellent 9.0
Pros: Private, good location and friendly host!
Excellent 8.0
Pros: Vivien is an exceptional host. Very friendly and helpful with information on what to do around Rotorua. Lovely breakfasts provided each day.
B&b @ The Redwoods - Rotorua
Rated no. 2
9.3
Excellent 9.3
Based on 146 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.6
Location
9.3
Overall
10.0
Services
9.4
Overall 9.4 Excellent
Based on 85 reviews
Cleanliness
9.6
Comfort
9.6
Location
9.3
Overall
10.0
Services
9.4
Cleanliness
9.9
Comfort
9.8
Location
9.9
Services
9.8
Staff
9.9
Cleanliness
5.0
Location
5.0
Overall
10.0
Staff
5.0
Value for money
5.0
Cleanliness
9.6
Comfort
9.6
Location
9.3
Services
9.3
Staff
9.5
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
8.8
Staff
7.9
Cleanliness
10.0
Comfort
10.0
Location
7.5
Services
7.5
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
7.5
Staff
10.0

Excellent 10.0
Pros: We had a wonderful stay at this lovely hotel! The rooms were perfect, everything clean, and very cosy furnishing to wind down after the day. We slept well in the comfortable beds, - but worth getting out of bed in the morning, as there is a fantastic breakfast to get up for - so many fresh and delicious things to choose from! Dinner was also all we wished for, fresh and high quality. We had some tranquil hours just relaxing in the beautiful gardens with the view on Lake Rotorua, and cooling down in the pool. Arthur made sure we had a relaxing and comfortable stay, and we felt very spoiled! We enjoyed our time thoroughly and would like to come back soon, we highly recommend it!
Excellent 10.0
Pros: Such a lovely owner/manager, paid so much attention to all the details and made the guests feel very valued!
Excellent 8.0
Cons: Just note the bath in the room had a bit of a problem with the plug - couldn’t get it fully closed so bath slowly leaked out
Excellent 10.0
Pros: Very luxurious and comfortable. Loved the spa and pool and the food was awesome.
Excellent 10.0
Black Swan Lakeside Boutique Hotel - Rotorua
Rated no. 3
9.4
Excellent 9.4
Based on 85 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.6
Overall
9.5
Overall 9.3 Excellent
Based on 75 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.6
Overall
9.5
Cleanliness
9.6
Comfort
9.2
Location
9.6
Services
9.6
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.5
Location
9.7
Services
9.1
Staff
9.6
Cleanliness
10.0
Comfort
9.4
Location
10.0
Services
9.4
Staff
10.0
Cleanliness
7.5
Comfort
7.5
Location
10.0
Services
7.5
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
7.5
Staff
7.5

Excellent 8.0
Pros: Breakfast was substantial. Dining location great. Would have been nice to have cereal and fruit
Cons: Walls very thin and could hear the other guests. felt as if people were coming into the room when walking up the stairs. Sound proofing would have been great
Excellent 9.0
Pros: Great location, superb service.
Cons: Bathroom was a bit tired, But was told it was due for an upgrade.
Excellent 8.0
Cons: Our dinner for our wedding anniversary was cancelled due to the chef being away, but the visitor book the next day showed people had dined in the restaurant.
Excellent 10.0
Pros: Fantastic location right on the lake. Loving the walk and the scenary. My baby loves the animals.
Cons: Pillow was quite dusty which triggered my allergy
Excellent 10.0
Pros: Breakfast is excellent and Perfect lake view.
Cons: It seems to be hard to stop disturbing of flies, but guests could be considerate.
Excellent 9.0
Pros: Great views over the lake, excellent food and service
Cons: Quite pricey
Peppers On The Point - Lake Rotorua - Rotorua
Rated no. 4
9.3
Excellent 9.3
Based on 75 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.3
Overall 8.9 Excellent
Based on 598 reviews
Cleanliness
9.2
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.3
Cleanliness
9.3
Comfort
9.1
Location
9.2
Services
8.9
Staff
9.3
Cleanliness
9.0
Comfort
8.6
Location
8.9
Services
8.5
Staff
9.1
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
8.9
Staff
9.3
Cleanliness
9.5
Comfort
9.3
Location
9.3
Services
9.0
Staff
9.8
Cleanliness
9.6
Comfort
8.9
Location
9.7
Services
8.8
Staff
9.3

Excellent 10.0
Pros: The owners were very welcoming and friendly. The location was out of, but not a great distance from the main city centre which made it ideal for me. The modern units and facilities made it homely.
Cons: There is absolutely nothing to not like about Cedarwood.
Excellent 10.0
Pros: Loads of outdoor space, pool and spa and playground facilities were great. Well kept grounds, clean room and friendly staff. They were accommodating with letting us park there prior to checking in. Really nice location being lake front.
Good 7.0
Pros: Swimming pool
Cons: Flies
Excellent 10.0
Pros: The rooms were immaculate. We stayed in a 1 bedroom unit with 2 fold out beds in the lounge. Plenty of room for the 6 of us. Air con and ceiling fan. Full kitchen, dvd player with alot of movies to choose from the office. Netflix, unlimited wifi. The lake is just beautiful to be by. A jetty for the kids to jump off and have a swim. The swimming pool and spa are so clean and nice to swim in. Full concrete loop driveway, perfect for kids bikes or scooters. Washing machine and dryer at $2 per use. It's probably an 8 minute drive back to town. I actually really enjoyed being away from the noise and traffic. The owners are so lovely, really friendly and accommodating to anything you may need. We will be back for sure.
Cons: There wasn't anything to not like
Excellent 10.0
Pros: Our room was beautifully clean and really nice and cosy. Lovely quiet location.
Cons: It was a little far away from cbd
Excellent 8.0
Pros: The lakeside been only meters away was amazing! The outdoor pool and spa, kids playground, and BBQ area is perfectly positioned to keep an eye on the kids from your veranda/room. Had all the necessities we needed and more, was very very good value for money been one of the most affordable places for a family of our size to stay for 3 nights. The hotel owner was very attentive and available. Safe, comfortable, affordable and really lovely. Definitely stay again!!
Cons: The TV was a bit out dated and had sound issues but the owner was amazing about it. Definately keep all windows and doors closed as the flying inspects swarm around in the 100s at night and are especially drawn to to the light from inside. The owner was very forthcoming and educational about them from arrival and oversaw closely how to handle these harmless but annoying creatures.
Excellent 9.0
Pros: Nice relaxing pool an spa for us an the kids an awesome lake views also sunsets fit for postcards
Cons: The bugs
Cedarwood Lakeside - Rotorua
Rated no. 5
8.9
Excellent 8.9
Based on 598 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.4
Location
9.7
Services
9.3
Staff
9.3
Overall 9.0 Excellent
Based on 50 reviews
Cleanliness
9.4
Comfort
9.4
Location
9.7
Services
9.3
Staff
9.3
Cleanliness
8.1
Comfort
8.8
Location
9.4
Services
8.1
Staff
9.4
Cleanliness
9.4
Comfort
9.4
Location
9.6
Services
9.3
Staff
9.2
Cleanliness
10.0
Comfort
8.8
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: Everything especially the free breakfast so worth the money 😘
Cons: The sandflies & the lake 🤮
Excellent 10.0
Pros: Breakfast, spa pool, location
Excellent 10.0
Pros: Beautiful room, welcoming staff who talked us into staying a 2nd night. No regrets, the location is stunning and peaceful and they also serve a good quality simple breakfast menu. Will definitely be coming back to hit up the kayaks some more!
Cons: Quite a few cobwebs around the windows but from walking down to breakfast every morning and feeling cobwebs I can see the spiders move fast!
Excellent 10.0
Pros: Lovely location which was not to far away from the attractions. Very comfortable with great views. And of course breakfast is included.
Excellent 10.0
Pros: The spa and sauna location right on the lake front was perfectly, including the opportunity for a kayak if you wanted. Location was great and the staff were so polite & friendly.
Cons: Honestly everything was great including breakfast. Our only issue was the pillows were pretty hard.
Excellent 8.0
Pros: Staff were wonderful. Very helpful and friendly. Lovely breakfast included in stay. Amazing location. Good value.
Cons: Sound from people moving around in the room above us was quite noticeable at times.
Koura Lodge - Rotorua
Rated no. 6
9.0
Excellent 9.0
Based on 50 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
9.3
Overall
8.2
Overall 8.5 Excellent
Based on 994 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
9.3
Overall
8.2
Cleanliness
8.8
Comfort
8.6
Location
9.3
Services
8.4
Staff
9.2
Cleanliness
8.6
Comfort
8.2
Location
9.0
Services
8.0
Staff
8.9
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
9.4
Overall
8.5
Cleanliness
8.9
Comfort
8.7
Location
9.5
Services
8.4
Staff
9.4
Cleanliness
8.9
Comfort
8.7
Location
9.6
Services
8.4
Staff
9.4

Excellent 8.0
Pros: Like the friendly service , welcoming!
Cons: Nothing that I can think of!
Excellent 8.0
Pros: Was not expecting a spa pool and thermal pool at the hotel and they were both needed. We were in town for an event and the hotel was in the best location and so close to town. Staff were super friendly.
Excellent 9.0
Pros: Great location! Very clean and offered everything we needed as a family.
Excellent 9.0
Pros: Clean, comfortable plenty of room and good facilities.
Cons: Nothing everything was just fine and fulfilled our needs.
Excellent 10.0
Pros: Friendly staff. Very helpful and considered. Happily changed our room at check-in to a unit on the ground floor to accommodate my elderly mother without any hassle.
Cons: No air conditioning but there were two fans provided.
Excellent 9.0
Pros: The pool was excellent, room good
Cons: Couldn't connect with the wifi despite several tries
Excellent 9.0
Ambassador Thermal Motel - Rotorua
Rated no. 7
8.5
Excellent 8.5
Based on 994 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.4
Food
6.5
Location
9.4
Overall 8.4 Excellent
Based on 2,824 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.4
Food
6.5
Location
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.4
Location
9.4
Services
8.1
Staff
8.9
Cleanliness
7.5
Comfort
5.0
Facilities
7.6
Food
6.5
Location
8.3
Cleanliness
8.6
Comfort
8.5
Location
9.4
Services
8.2
Staff
9.0
Cleanliness
8.5
Comfort
8.3
Location
9.4
Services
8.1
Staff
8.8
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
9.4
Services
8.5
Staff
9.0

Excellent 8.0
Pros: Good location near Government Gardens. My room was spacious and comfortable. Didn't have breakfast but dinner was fine with a good choice of menu. Staff were all excellent and very helpful. Will go back if I'm in Rotorua again.
Cons: The only downside was the door opening outwards onto the verandah. Not really a problem!
Good 7.0
Pros: The room for fine as we only slept there. The hotel is in a great spot as could walk most places.
Cons: The bathroom had no extractor fan so became very wet and slippery. The shower was too low. The TV was too high
Excellent 8.3
Pros: The quirkiness of the decoration both in the room and the hotel lobby, restaurant. Thermal pools were great to relax in. Had a lovely meal in the restaurant.
Cons: Layout of the bathroom as you stepped out of the shower too close to the toilet. The mattress was quite firm.
Excellent 10.0
Pros: everything
Excellent 8.0
Pros: Location fantastic. Great service. Rooms are a bit tired, but for a 150 yr old building you've got to accept the odd creaky floor.
Excellent 9.0
Pros: Everything, the staff were friendy and helpful, the food was amazing and the hot pool was fantastic
Cons: The bed was uncomfortable in the second room we booked. It was two single beds joined together to form a double.
Good 6.0
Pros: Staff were great.
Cons: The furniture in the rooms was very tired. The whole place looked tired.
Okay 4.0
Pros: Location was good but rest was very poor
Cons: room service was bad, staff was not much help full ,and pool was very small and dirty, very old hotel
Excellent 9.2
Okay 5.7
Cons: Room was exceptionally small.
Excellent 10.0
Excellent 10.0
Pros: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!
Cons: It was all very good.
Excellent 10.0
Pros: Staff were friendly and very helpful Made my arriving late much less stressful.
Excellent 8.5
Pros: Great location. Excellant staff.
Cons: Parking is a problem. No AC. Bed very soft.
Prince's Gate Hotel - Rotorua
Rated no. 8
8.4
Excellent 8.4
Based on 2,824 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.3
Facilities
8.0
Location
9.2
Overall
8.0
Overall 8.5 Excellent
Based on 81 reviews
Cleanliness
9.1
Comfort
8.3
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
10.0
Comfort
8.8
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
8.2
Location
9.3
Services
8.3
Staff
9.1
Cleanliness
8.6
Comfort
8.9
Location
8.8
Services
7.9
Staff
7.9
Cleanliness
9.4
Comfort
8.2
Location
9.0
Services
8.5
Staff
8.5
Cleanliness
10.0
Comfort
7.5
Location
10.0
Services
7.5
Staff
7.5

Good 7.0
Pros: Had breakfast elsewhere
Cons: The fact there was a motel beside under quareenteen
Okay 5.0
Pros: The location was convenient. There was always lots of hot water when we showered.
Cons: The room was small; much smaller than we anticipated. We were a couple travelling with on carry-on suitcase and backpack each. There was not enough room to open the suitcases and maneuver around the room. All the fixtures in the bathroom were rusting due to no fan ventilation in the bathroom. The fruit salad for breakfast was canned fruit which I did not expect in New Zealand (not a kiwi in sight; the oranges and bananas in the fruit bowl went quickly.) On the third day we were there we did not have room service.
Okay 5.8
Pros: Very clean and tidy. Modern house (mainly) with great kitchen
Cons: Neither communal TV worked. Mel the host was awesome and very engaging. However she stays up pretty late and the fire doors and footsteps from the host accom upstairs made noise through to about 2 in the morning.
Excellent 9.0
Pros: Very clean and well appointed.
Cons: Average breakfast.
Excellent 8.0
Pros: What a cute place!! Full of heart! Highly recommend! Great great location
Excellent 9.0
Pros: Great breakfast, excellent location. We totally recommend it!
Excellent 8.5
Pros: Great staff! great location! walk to central is about 5 min. Close to the lake. Great B&B I checked in at 1am and they still accommodated to us.
Cons: If there one con- its the size of the room we received. Maybe we didn't have pay for a bigger room? but we barely had space to fit our luggage.
Lakes Lodge B&B Rotorua - Rotorua
Rated no. 9
8.5
Excellent 8.5
Based on 81 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.1
Facilities
7.3
Location
8.8
Overall
7.3
Overall 8.2 Excellent
Based on 2,532 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
7.3
Location
8.8
Overall
7.3
Cleanliness
3.5
Location
4.1
Overall
7.1
Staff
3.8
Value for money
3.3
Cleanliness
8.3
Comfort
8.1
Location
8.9
Services
7.8
Staff
8.9
Cleanliness
6.5
Comfort
7.3
Facilities
7.3
Location
8.0
Overall
7.0
Cleanliness
8.2
Comfort
8.0
Location
8.7
Services
7.6
Staff
8.8
Cleanliness
8.3
Comfort
8.2
Location
9.0
Services
7.9
Staff
8.8
Cleanliness
8.3
Comfort
8.3
Location
8.9
Overall
10.0
Services
7.8
Cleanliness
8.0
Comfort
8.0
Location
8.7
Services
7.5
Staff
8.7

Poor 1.0
Pros: Booking transferred to the Millenium from Sudima, where we were supposed to have a superior twin double room. We had a double room with an extra bed squeezed in. Made a complaint, they have not replied
Cons: Poor quality rooms Bad customer service
Excellent 10.0
Pros: Very comfortable room and very clean. Food from the restaurant was very good and served with a smile and a chat. This was a very difficult time for the staff as their future was in doubt due to Corona Virus but they still made me feel very wanted and very happy.
Good 6.0
Excellent 8.0
Excellent 10.0
Good 7.2
Excellent 10.0
Good 6.8
Excellent 8.4
Good 7.9
Pros: Location was great... staff were super
Cons: The bathroom was very small and cramped and the tv selection was poor, not 1 children's channel
Okay 5.2
Good 6.4
Good 7.1
Pros: Good location, friendly staff, great food!
Cons: A bit run down in the bathroom.
Excellent 9.2
Pros: We were over charged for breakfast, but this was easily rectified without an issue.
Cons: I would have preferred an indoorr pool and spa :-)
Excellent 10.0
Pros: Close to everything ..awesome staff..so cost.... just perfect
Cons: No herbal tea
Excellent 9.6
Pros: Loved the food at the restaurant. The soups of the day was delicious and also the fish. The reception staff was brilliant, friendly and very helpful. My wife took some time and had a massage and Lyn was absolutely amazing. Professional friendly staff. I would recommend this hotel to anyone
Cons: The bathrooms was a bit small but you don't spend a lot of time there so it wasn't that bad
Good 6.8
Pros: Affordable Great location
Cons: Bed was uncomfortable A/C had limited cooling
Sudima Lake Rotorua - Rotorua
Rated no. 10
8.2
Excellent 8.2
Based on 2,532 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
6.0
Location
8.4
Overall
6.6
Overall 8.1 Excellent
Based on 1,088 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
6.0
Location
8.4
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
4.0
Overall
6.0
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.2
Staff
8.8
Cleanliness
3.0
Location
4.0
Overall
7.0
Staff
3.5
Value for money
3.5
Cleanliness
8.3
Comfort
8.3
Location
8.3
Services
8.1
Staff
8.6
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
8.4
Comfort
8.6
Location
8.6
Services
8.1
Staff
8.8
Cleanliness
8.4
Comfort
8.6
Location
8.3
Services
8.2
Staff
8.8

Excellent 8.0
Cons: The chef was rude to the wait staff
Excellent 10.0
Pros: From the minute we were greeted, shown around the lovely premises, and told we were aloud to swim in the heated pool and use the sauna, was really wonderful. Walking into our room, was gorgeous.
Good 7.0
Pros: The pools and steam rooms
Good 7.0
Pros: Spa and pool facilities were really good. We were visiting for the Tarawera Ultra Marathon and it was a nice way to relax after the event. The restaurant was nice for dinner, although not many vegetarian options if you wanted to eat there more than one night of your stay.
Cons: The cleanliness of the room was quite poor. There was a burn hole in the bed sheet, dirty marks on the walls (not wear and tear scuffs) and badly stained carpets. This may have been just our room but it definitely is something that needs to improve.
Excellent 8.0
Pros: Great location
Good 7.0
Pros: spa pools were great and swimming pool was awesome
Cons: cleaning left a bit to be desires, the shelves had dust on them and the shower door was not clean
Good 7.0
Pros: Friendly, helpful staff Hot tubs were great
Cons: The whole place good do with a good clean. Thick layer of dust on the bed head, carpet very dusty, bloodstain on the duvet inner, gardens in need of some maintenance.
Good 6.0
Excellent 8.0
Pros: Staff was efficient and helpful. Room was comfortable but a little small for more than one or two people.
Cons: Trout flies were a nuisance. Not as close to center of city as I would have liked.
Okay 5.0
Pros: Nice enough hotel .
Cons: They have what they call a 4.5 star restaurant.... which is simply NOT true. Food was just terrible
Good 7.1
Pros: nice bathroom
Cons: away from downtown, especially in the rain
Wai Ora Lakeside Spa Resort - Rotorua
Rated no. 11
8.1
Excellent 8.1
Based on 1,088 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
6.0
Location
9.0
Overall
7.5
Overall 8.0 Excellent
Based on 734 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
6.0
Location
9.0
Overall
7.5
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
7.7
Location
8.8
Services
7.3
Staff
8.1
Cleanliness
4.6
Comfort
6.0
Facilities
6.0
Location
5.4
Overall
7.0
Cleanliness
8.3
Comfort
8.3
Location
9.0
Services
7.8
Staff
8.3
Cleanliness
8.5
Comfort
8.3
Location
9.1
Services
7.9
Staff
8.4
Cleanliness
8.4
Comfort
8.6
Location
9.0
Overall
8.5
Services
7.9
Cleanliness
8.7
Comfort
8.8
Location
9.2
Services
8.1
Staff
8.6

Good 6.0
Pros: was moved to Novotel Rotorua, they were awesome just had a little trouble with the air con and the rooms very hot
Cons: air con not working or being able to change the temp
Good 7.5
Pros: Nice location close to the concert
Excellent 10.0
Pros: loved everything in the room. very spacious a d our view of the lake was beautiful
Excellent 10.0
Pros: I initially booked a room at the Ibis however due to Covid19 and Ibis being a managed isolation facility, I was upgraded to stay at the Novatel Hotel right beside the Ibis, So my ratings above are in fact for my stay at Novatel Lakeside Rotorua I had an amazing stay and totally recommend. Staff were friendly and helpful, requested early check in, however they advised it wasn't guaranteed when i arrived at 12pm my room wasn't ready so went for a walk and had lunch across the road at Eat Street and did some shopping while I waited by the time i was finished my room was ready and great! also happy with the 11am check out was able to have a spa and swim before breakfast and coffee. Loved my stay!
Cons: Leaving....
Excellent 8.0
Pros: Friendly staff. Good facilities . Access to Novotel pools.
Cons: In general, all was good. The beds were uncomfortable.
Excellent 10.0
Okay 4.8
Good 7.6
Excellent 9.2
Excellent 8.0
Excellent 8.0
Excellent 8.0
Pros: Enjoyed the stay. Staff were great. Very good location near many places to eat.
Good 6.2
Pros: Clean linens. Parking. Good location by the lakefront and relatively short walk to the main avenue.
Cons: Small room. Dirty bathroom floor. Billed incorrect nightly rate on checkout. Sulfur smell occasionally in the room. Fire alarm for a non fire situation at 5:00 AM - stood outside for 40 minutes to then be let in without any explanation.
Ibis Rotorua - Rotorua
Rated no. 12
8.0
Excellent 8.0
Based on 734 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
7.3
Location
9.0
Overall
7.1
Overall 7.9 Good
Based on 3,681 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
7.3
Location
9.0
Overall
7.1
Cleanliness
3.0
Location
5.0
Overall
7.0
Staff
4.0
Value for money
3.0
Cleanliness
8.0
Comfort
8.0
Location
9.0
Services
7.7
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
6.4
Comfort
7.0
Facilities
6.5
Location
7.0
Overall
6.0
Cleanliness
8.2
Comfort
8.2
Location
9.0
Services
7.8
Staff
8.5
Cleanliness
8.3
Comfort
8.3
Location
9.1
Services
7.8
Staff
8.5
Cleanliness
8.3
Comfort
8.3
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.2
Comfort
8.3
Location
9.0
Services
7.9
Staff
8.5

Excellent 8.0
Pros: Very nice pool area.
Cons: No room service, had to pick up entire plated meal for a family without a trolley. Heaviest tray and our room was no close to restaurant. Fortunately, did not have room service fee.
Good 7.0
Pros: Bed super comfy and pool great for kids
Cons: Tv didn’t work properly and the coffee sachets could be nicer
Okay 5.0
Cons: Had to turn the bar fridge off at that wall, too noisey to sleep. The shower head was squirting in all directions-blocked or broken shower head
Good 6.0
Pros: Bed was very comfortable. Location was good and close to supermarket. Breakfast was good.
Cons: No extractor fan in bathroom. Room very old and dated. Sprinkler system in bathroom was rusty and not sure if it would work if needed. Minibar fringe didn't work very well and didn't keep anything cold.
Good 6.0
Pros: Location. Rooms clean.
Cons: Room was a bit shabby. Ripped curtain furniture battered looking. No mini bar.
Good 6.0
Pros: Great hotel, fabulous location, pool and amenities were excellent. Did not use the spa or the restaurant but thye looked good.
Cons: The room was very small for the price we paid for it
Good 6.0
Pros: Room was comfortable. Hotel was in a decent location. Staff were friendly.
Cons: Some bathroom fittings weren't in good shape with black stains e.g. shower head & towel rail (looked like corrosion). Shower pressure wasn't great. Paid breakfast was average, especially the cooked breakfast.
Okay 5.0
Pros: Beautiful welcoming staff i loved their hospitality the most out of my stay. Beautiful walking through the main reception and conference area. Offers alot of extra services which is great!!!
Cons: The rooms need upgrading, was pretty standard wasnt what i expected although i got a deal on the room. I would have paid extra $30 to stay at Novatel with modern aircon and bath facilities and room space
Excellent 8.0
Pros: Excellent room. Decent rate. Shame to see it largely empty - but those are the times we are in! We will be back.
Good 7.2
Excellent 8.0
Okay 4.0
Good 6.0
Pros: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.
Cons: See above.
Millennium Hotel Rotorua - Rotorua
Rated no. 13
7.9
Good 7.9
Based on 3,681 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.2
Facilities
8.6
Location
9.2
Overall
8.8
Overall 7.8 Good
Based on 1,854 reviews
Cleanliness
8.1
Comfort
8.2
Facilities
8.6
Location
9.2
Overall
8.8
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.4
Comfort
8.0
Facilities
7.0
Location
6.2
Overall
8.8
Cleanliness
8.0
Comfort
8.1
Location
9.3
Services
7.8
Staff
8.4
Cleanliness
8.2
Comfort
8.2
Location
9.2
Services
7.8
Staff
8.3
Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
9.3
Services
8.3
Staff
8.6

Excellent 8.0
Pros: Large, well appointed room. Great smorgasbord with a wide variety. Nothing was too much trouble for the staff.
Cons: Some areas of the room needed attention - one of the door to the wardrobe was off its runner. The bath had a few stains on it. There are no ceiling lights in the bedroom area and the wall lights don't give out sufficient light with the curtains drawn.
Excellent 10.0
Pros: Great location, clean rooms, nice pools ans spa. Great buffet brekkie. Good parking. Central to town and food places
Excellent 8.0
Cons: I did think the view would be a bit better in a junior suite but all in all was a good stay
Excellent 10.0
Pros: Fulfilled special request!
Good 7.0
Pros: Location is perfect and views amazing. Pools are great.
Cons: Breakfast is so overpriced! And the room service option isn't great either so we had to pay $28pp for a bowl of muesli and yogurt and a cup of machine coffee! insane! Also please put Green Tea as an option in the room. Newspaper box was ticked on checking in but not once did we receive one.
Excellent 8.8
Good 6.8
Excellent 10.0
Excellent 10.0
Pros: All went well, nice place to stay!
Novotel Rotorua Lakeside - Rotorua
Rated no. 14
7.8
Good 7.8
Based on 1,854 reviews
Details
Reviews

Cleanliness
6.5
Comfort
10.0
Facilities
6.5
Food
6.5
Location
8.2
Overall 7.5 Good
Based on 2 reviews
Cleanliness
6.5
Comfort
10.0
Facilities
6.5
Food
6.5
Location
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
3.0
Facilities
3.0
Food
6.5
Location
6.5
Overall
6.5

Crash Palace Backpackers - Rotorua
Rated no. 15
7.5
Good 7.5
Based on 2 reviews
Details
Reviews

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