Excellent
8.0
Pros:
Considering the covid situation everything was a perfect as it could be. Great place, will visit again amd recommend
Good
6.0
Pros:
The views at the pool and the room balcony
Cons:
The check in, the poor mini bar (only with water and Coca Cola) and not having room service for snacks and drinks (we had to pick it up our orders several Floors below our room)
Excellent
9.6
Pros:
Amazing location, and an incredibly beautiful building. A must see in Uruguay
Cons:
We had some hot water issues but the staff helped very quickly
Excellent
10.0
Pros:
Everything was amazing, particularly the balcony to the most perfect sunset ever!
Excellent
10.0
Pros:
beautiful locale, beautiful building, not sure what other amenities the hotel would offer though, front desk didn't reveal too much. Restaurant/bar closes relatively early, 11.30, nothing else to do in walking distance, so time to enjoy the see breeze on the your private balcony, bring drinks or snacks
Cons:
the shower runs out of hot water, ladies don't shave on your legs in the shower, it's going to be a cold one! The entrance of the hotel is confusing, often locked gates
Excellent
9.0
Pros:
Amazingly location, architecture and sunset. Nice rooms with balcony and sunset view.
Cons:
Lack of a bit of glamour. Personnel doesn’t make you feel special. Should have nicer furniture in pool areas not the plastic beds.
Okay
5.4
Pros:
Great location
Cons:
Very poor customer service and food. This was a very special occasion and we were very disappointed. Tried for over a month to reserve a table with the right subset view before the trip - hotel very unresponsive. Asked when we arrived and told it was fine and then of course it wasn’t. Language was difficult for us and staff but rather than find a way they ignored us - we had to ask if we could order dinner after being seated for an hour. We then had to ask for a candle so we could see the food. Ordered a rib eye, not sure what the cut was but not ribeye, we’ve eaten many around the world. The meat was very tough with lots of sinew and grissle - not a ribeye. Such a shame, travelled 7000 miles to celebrate our wedding anniversary there and disappointment doesn’t come close to expressing the experience. Don’t market internationally if you are not prepared for international guests.
Mediocre
3.0
Pros:
Location and Hotel Architecture. Nothing more to say .
Cons:
Food was not good . Lacked Options and Taste was not great I had trouble communicating with staff , almost everyone do not speak English I have stayed in serveral top hotels accross the world and this one had the poory service for the price. It was just a medicore hotel
Good
6.0
Pros:
The property looks gorgeous from the outside and the staff are very nice. It is so unusual which was the reason I chose it. As a tourist site it lives up to the pictures, but as a hotel, not so much.
Cons:
Though the grounds and outside have been impeccably maintained, the room maintenance is obviously not a priority. The door to the balcony was stuck when we arrived and we were afraid to push it too much because the handle was loose. The maintenance person opened it easily but you can see where the door edges have splintered. The plumbing in the bathroom was also in need of maintenance. Again, you could see where trouble had been before. Hot water valve hammered and was difficult to adjust, toilet button stuck and toilet was not usable for the morning we departed. Food was just okay. And there really should be signage for "Hotel". The people in the ticket entrance are obviously tired of telling people where to go. This is one of the few times when my expectations were perhaps too high so the disappointment was real.
Excellent
10.0
Pros:
Beautiful place, like a magic dream ❤️