Hotels near Mahmud Badaruddin Ii airport

Pros: Bıg room. delicious food. good staff.

Cons: the bed and the pillow

Pros: Love the ambience, the room and the various of breakfast. The staff are polite, friendly and helpful .the hotel in the center of the city. Surrounded by multiple choices of mall and food .

Pros: 1. The staff and ambience are welcoming, and gives a relaxing feeling. 2. The rooms are spacious, very comfortable bed, well stocked mini bar and toilet facilities and endnotes are good. 3. A very close distance to Palembang Ikon mall) just opposite) adds to the appeal of the property. 4. Overall, good value for money.

Pros: Spacious & luxury room, good amenities, clean, comfortable & quite room, great location. Helpfull hotel staff. Local breakfast menu was great & tasty.

Cons: Water preasure in the shower was too low, hard to get cold water even already turn to max. Bidet not function well. Not much selection on Western breakfast part for 5 star hotel.

Pros: Comfort in all aspect, cleanliness and above all excellent staff service from every single one.

Cons: Stayed for 2 nights. On Day 2, with time on our side, we enjoyed the excellent breakfast especially the "Khas Palembang" options (us being non-Indonesian). But on Day 3, while rushing to catch an early flight, the "Khas Palembang" breakfast was not ready at 5.35 am although breakfast was served from 5.00 am. I really missed those options.

Pros: The staff was extremely attentive. They were happy to assist with any queries. The room service and the restaurant were very nice too, and the staff helped to advise with food selection, and was knowledgeable about the product. The gym was well equipped and staffed, the pool was available. The restaurants in the hotel were nice. Management and waiters spoke proper English.

Cons: Level of English of receptionists could be improved, same goes for the hotel rulebook, which was not that easy to understand. The pool was a bit busy on a Sunday morning.

Pros: I like the breakfast, the spacious room, the view, and the friendly staff.

Cons: Since it was weekend, there were so many kids staying with their parents. Unfortunately, we could not sleep until 1 am because of the noise caused by the kids on the above floor. But, the staff quickly responded and handled our complaint by upgrading our room to executive althought it was already so late to move to a new room. Other things, we were quite surprised there were no cups in the room. They provided paper cups though it was ok no spoon to mix cofee or tea. One last thing, they didn't provide towel for swimming. We had to bring towel from our room, it was less comfortable for us.

Pros: Very helpful staff, really big and cosy rooms. Very large choice of food for the breakfast. Extremely good service, totally recommended!

Cons: Nothing went wrong during my stay :)

Pros: My hubby like to stay there because he can see aircraft from balcony.

Pros: The breakfast was yummy 😆😆😆 Great location nd great view ... the property is near to the shopping mall

Pros: The locarion is near to culinary spots, enough parking suite.

Cons: The floor looks runny, rather wet. No hand soap on the sink.

Pros: Nice comfortable room with good amenities. Always a pleasant stay.

Pros: The room is very clean and spacious with modern design plus there's a lot of options for breakfast from traditional food to national food, very diverse. The hotel is not far from the city centre and there's a shopping centre in front of it which is nice if you need to grab something before night

Cons: the wifi is only working for 2 devices which is unfortunate because normally you can use at least 3, eg. 2 for mobile, phones and 1 for laptop

Pros: The location is close to so many local culinary spots, mall, and LRT stop.

Cons: Got bad experience with aircon, leaked water came from the indoor part. But their technician was fast response in do some repairs.

Pros: Breakfast verry good, the bad and pillow was comfort!

Cons: They not provide for pool towel.

Pros: Location

Cons: Swiming pool, no towel and many visitor not wearing bathing suits

Pros: Location

Cons: Toilet not clean, the seater wobly, bedsheet not clean, towel not clean.

Pros: The location of the hotel is in the mall area. there is a resto resto near the hotel

Cons: Air conditioners need to be better maintained.

Pros: Closed with any nice place

Cons: Some mistis sound some time can hear from bathroom - room number 901 - scary

Pros: Breakfast has too much to improve

Pros: Hotel is worth the price. Airport transfer for only 100,000rupiah.

Cons: Located a bit far from town. But not to worry, you can always commute with Grab. They will arrive in no time once u requested.

Pros: Friendly staff, clean environment

Cons: Lack of facility such as no drinking (bottled water provided). There was a sign in the toilet which indicated tap water not for drinking. The location was rather far from food stalls and malls. Car entry to hotel lobby is payable even for Grab to pick up guests.

Cons: Gym room could have been provided with towel & a water dispencer.

Pros: The room is quite spacious and clean, staffs are friendly, informative and helpful. Lobby interior is comfortable.

Cons: Breakfast menu could be more various. No smoking area at the restaurant during weekend. Smoking area is a bit humid this smelly, due to its wooden floor. Swimming pool area is a bit complicated to access.

Pros: food and coffee was good

Cons: Billed for mini bar was incorrect counted, re-transacted due to miscounted

Pros: Location,

Cons: The bed is not clean, I think there are millions of mites in the bed, my body got itchy, The mineral water compliment in the room is not fresh, The breakfast menu is miserable

Pros: The shower is huge it's like raining from the ceiling. The food is delicious and they have all the various kind og breakfast like the Western or the Eastern breakfast. They also serve various juice and drinks like coffee or tea.

Cons: The AC is very cold. The swimming pool is small and to get there you have to take high stairs so you have to extra careful.

Pros: breakfast, location and comfortable

Cons: I didn't like the price

Pros: location good.food should be prepare for the vegetarian people to.if only I can ask them to make a special dish for myself.

Pros: Excellent room and gym

Pros: Clean

Cons: We stayed in the hotel with kids to swim there. However, the swimming pool can only be used at certain hour such as 7 to 10 am and 4 to 7 pm only. We did noy expect this as there is no notification from hotel when we book it from booking.com. The breakfast is relatively LESS for 5str hotel compared to other 5star hotel in Palembang, and we cannot take the food by our self as they said for covid 19 policy, the food should be served by the hotel staffs. I fully understand, but in fact there is less staffs to serve for breakfast so when we want to get the food and there are a lot of guests, it creates crowd, and was not it create more threat about people gathering in the same spot. For swimming pool, if there is a certain time to swim, does it also create crowd when all guest swim at the same time??? If compared to other 5star hotel, they did not have this swimming pool policy like alts.

Pros: Location

Cons: Hotel policy during the pandemic. They also should educated others guest about the covid protocol during the pandemic.

Pros: Cleanliness, apply covid-19 protocol and good location

Pros: Tea time

Cons: Time for tea time... suggest finish till 7.00pm

Pros: The size of the room, the bed itself, the soft pillow, the kid friendly pool.

Cons: Extra time to checking in. Check in time was 2 PM, we arrived at 3 PM and still our rooms weren't ready yet. We were provided with a connecting rooms as requested, but apparently there was a leakage on the bathroom in one of the rooms. The staff couldn't do anything and left the room as it is with the water leakage from the bathroom :(

Pros: bed & pillow

Cons: the table a bit shaking for writing

Pros: noenglishspeaker

Pros: Novotel are Well know around the world and have a good reputation , but we were disappointed in this property

Cons: Showers are outdated still using shower in bathtub, non smoking room we were offered smelled of cigarette smoke

Pros: Like the big room, near to swimming pool, nice staff, good food

Cons: Security not helpful enough to guide to parking lot

Cons: The water pressure at our room so small

Pros: Nothing

Cons: Not clean. Lot of mosquitos

Pros: Have stayed at the hotel a few times and find the room a good size with very comfortable bed. The hotel's facilities are very good and the staff are always very friendly, Free wifi throughout the hotel premises and with a good speed is a great bonus.

Cons: It was very difficult to control the temperature in the room and as there was no remote for the air conditioner, this meant getting out of bed in the middle of the night to turn the air conditioner on/off. Also disappointed that no draught beer was available at the bar, only canned beer.

Pros: I like the location, the room , staff, food

Cons: I don't like the price for the room and capacity maximum person for family's room , i hope capacity for family room is 4 person not 3 person I don't like breakfast price for added person, it's expensive

Pros: Good

Cons: Not so

Pros: Breakfast have plenty choices and all are good. Bedsheet and bathroom are clean, those are the most important aspects of comfort.

Cons: I do not smoke, but all my friends are, and the place lack of smoking area (too small) for smokers and non smokers to mingle comfortably

Pros: The location is perfect, in a city center, straight from the famous Ampera bridge, very close to Cinde MRT station Bed was comfy, room was clean Food is very good

Cons: The staff both in a front desk and in a restaurant was not friendly, the reception very flat without smile or any kindness, just flat... The pool and gym very small, and the staff were not helpfull when we asked the property of table tennis Again when we see the staff in the corridor, they dont smile to us The restaurant didnt have any smoking area, I did not smoking but my friend did so we must end our breakfast early and find smoking area which is very far and small My conclusion is the room was great, but every staff we found at the hotel was not polite at all

Pros: Good location

Pros: Good place, nice bed and quick check in and check out, high speed internet

Cons: A bit dificult to find the room since the sign is not in usual place

Pros: Near to Mall and mini market.

Cons: Nothing

Pros: Cleanliness and room service to be improved

Cons: It’s okay

Pros: Location

Cons: The cleanest of the room

Pros: Nice building design

Cons: A lot of mosquitoes in the rooms, cannot get good sleep at all. The mosquitoes came from nowhere.

Pros: location

Cons: everything . will not return

Pros: Comfortable bed and some English speaking tv channels nice entrance foyer and restaurant

Cons: No English speaking staff. Couldnt find lounge bar. Furniture in bedroom tatty.