Good
7.0
Pros:
Good location, nice bathtub and sauna upstairs.
Excellent
9.0
Pros:
Nice staff, good wellness, spacious room, super nice pillows
Mediocre
3.0
Pros:
The location is good.
Cons:
This hotel needs an update and a little bit more caring. Room was not cosy, a bit rugges in the edges. Stop in the toilet system. Only one towel, but we were two guests. Breakfast was really dull. Old bacon, cheese with dry edges, tasteless bread etc. As we left the hotel we spoked to the front desk about our experience and she was very service minded. At least that left us with a better feeling.
Excellent
10.0
Pros:
We like to stay in Clarion Hotels. Nice rooms, excellent breakfast .Perfect combination !
Okay
4.0
Pros:
Location is great and also the car parking solution was good.
Cons:
The room's standard in terms of quality was not what you could expect. A few things were broken, e.g., the soap dispenser was broken lying lose on the bench in the bathroom. The room was clean but had a feeling of being a bit worn down. Ok to sleep in absolutely, but given the price it was not expected value for the money. The richness of the breakfast option was not according to a normal four star hotel level. Basic things existed but not those small nice extra things (e.g., oat based milk, special sandwich toppings, etc.) you expect at this comfort level. Due to COVID situation the bar was closed. Partly understandable but a petty for us guests when you want to share a glas with your company.
Okay
4.0
Pros:
The staff at the reception was very friendly. The location is close to the castle, the restaurants and shops.
Cons:
The hotel and especially the room need serious renovation! The pictures online don’t match at all with the room! It’s close to fraud. wouldn’t have stayed longer then one night.
Good
7.0
Pros:
Location is excellent. Staff is friendly and fairly happy looking. Sauna is free for all guests with long opening hours.
Cons:
For 1K (~115$) per night I would expect “standard” room not to have old flooring with dashes of dirty scratches on floors (they allow pets so maybe we were just unlucky and maybe rest of rooms are ok), walls and very, very cheap toiletries. Upgrade costs 200 sek (22$), and the upgraded room is bigger and better, still scratches and in need of some surface refreshing. Good toiletries. We could hear neighbors upstairs prancing around (kids) rather well. So if you are sensitive to sounds you might ask reception for some specifically quieter room. Breakfast choice was modest. Ok, as for Sweden (Sweden in general has rather humble breakfast options). We needed to get to water park before opening hours to get into queue early, and asked for help with taxi at the reception. We waited for 20 min (after agreed upon time - we order it upfront) and taxi didn’t show up, so we canceled it and walked instead (park is 25 min walk from hotel). Receptionist was friendly and responsive, I suppose whomever hotel is having as go-to taxi company aren’t very good.
Good
7.0
Pros:
Location and cleanliness
Cons:
Very poor quality of toilet rolls, You need to wrestle with the room door to get out of the room. Should improve the breakfast menu for vegetarians