Excellent
10.0
Pros:
Fabulous hotel, really friendly staff. Food exceptional Wonderful Pet friendly hotel, treats for dog on arrival In room
Good
6.0
Pros:
It is a beautiful Building with some lovely traditional features in a lovely setting.
Cons:
The room was a lot smaller than it looked on the photo, had a damp smell as there was a leak coming through the ceiling and it had soaked the chair and curtains. The shower wasn’t clean unfortunately.
Excellent
10.0
Pros:
Beautiful breakfast. Beautiful scenery. Staff are extremely professional and friendly
Okay
4.0
Pros:
All staff were polite, helpful and cheery, a pleasure to interact with. Grounds were fantastic.
Cons:
Quality of the food, was poor. Restricted menu which was restricted even further by "we have run out of......" on 2 occasions. Ham tough terrine starter and avocados at breakfast. Breakfast staff helpful and polite. Cold coffee served, had to ask for hot coffee instead. The quality of full breakfast ingredients was very poor. The meal at night was bar only, very disappointing as not made aware of this got all dressed up for a nice meal for my wife's birthday then ended up with a bar meal, nothing exceptional. The room pictured on booking.com for the junior suite is actually the senator suite. I complained that the room pictured on my booking was not what they gave me. This was rectified extremely fast and courteously by great check in staff. Lovely pictures but delivery of end product not quite there, illusions of grandeur.
Excellent
10.0
Pros:
The room and the food were fabulous and the surroundings of the house are beautiful but stay was made by the friendliness and kindness of the staff. They went above and beyond for us during our stay making the whole vacation all the better.
Cons:
We had a slight issue with a shower one morning but the staff were more than accommodating in
Good
7.0
Pros:
The breakfast was lovely and well presented as was the evening meal ,the staff were friendly and very helpful.The hotel and grounds were well kept with good walks round the grounds.
Mediocre
3.0
Cons:
The place appeared to be very short staffed. It was difficult to find anyone to serve us. What staff we did see, seemed to be doing everything and were certainly trying their best without any support to help them. My Thai Green curry and Baked Alaska at dinner were just awful and I was sick during the night, even though I didn't finish either of them. We paid on arrival and were billed again when leaving as our payment hadn't been recorded. Hopefully this issue is now resolved. A very disappointing stay which cost us £235 and we have decided not to use this premises as a wedding venue.
Excellent
10.0
Pros:
The hotel is beautiful, full of character and set in stunning grounds. The food in Sixteen 22 was beautiful.... as were the cocktails! Staff are all very friendly and we really enjoyed our stay. Already planning a return visit. Amazing.
Okay
5.0
Pros:
The staff were friendly and helpful
Cons:
Couldn’t even have a shower, place is so dated. Breakfast was worse breakfast I had in a long time very poor selection unless you wanted a fry. Very overpriced