Excellent
10.0
Pros:
Rooms are spacious, so clean, staff very helpful!
Cons:
No
Excellent
10.0
Pros:
Peace full and quiet
Cons:
No
Okay
5.0
Pros:
The location
Cons:
We were told that the pool was open when we called, the day we showed up we were told that the pool was closed due to Covid-19. We made the reservation just 2 weeks ago during Covid-19 so what happened in the 2 weeks
Mediocre
3.0
Pros:
Nothing
Cons:
Rooms are not clean. Beds are hard. No hot coffee. No hot water. No breakfast as advertised. Just a bad experience
Excellent
8.0
Pros:
The service and hospitality was exceptional!
Cons:
Nothing
Good
7.0
Pros:
Big room, comfortable bed
Cons:
No hot breakfast, minimal fresh coffee.
Okay
5.0
Pros:
The room is very large for the price.
Cons:
They put a 50 dollar hold on credit card and it has yet to be released several days later.
Excellent
10.0
Pros:
The location and the environment (business) that was near... Everything was in walking distance...
Cons:
No
Okay
5.0
Pros:
The location is great. It’s by many restaurants.
Cons:
The room was not clean. The were many stains in the sheets and mattress. The staff was hardly present. The breakfast doughnuts and pastries were stale. It was obvious that they just reused them instead of buying fresh ones.
Okay
4.0
Pros:
Pool was good.
Cons:
Breakfast was lacking, majorly. No point to even say they serve breakfast when there was nothing available but yogurt and nothing to drink, not even water. It’s only 7 am but apparently opened at 7 am. Maybe 6 cars in the parking lot.
Mediocre
3.0
Pros:
Falling apart
Cons:
Filthy banged up doors. The place needs refurbishing
Good
7.0
Pros:
Great location next to restaurants and gas stations, oh and a Walmart is close by!
Cons:
Pool area, room was nice and heated but the water was ice cold! Was not a heated pool and we couldn’t even get in and play because it was so cold!
Mediocre
3.6
Okay
4.0
Pros:
The room had a couch and a dining table
Cons:
Workers were very rude. I rung the bell several times and nobody serviced me. Rooms were semi clean. I could hear everything from the floor above us
Good
7.0
Pros:
The room was clean.
Cons:
The pool was way too warm. Breakfast was pitiful. Besides the room, the cleaniness was not great.
Good
7.0
Pros:
The entire Lobby was under construction and dust everywhere no breakfast was offered whatsoever so I don't know how you can put breakfast on the chart that we select the room from and then they don't serve it nothing nothing at all very disappointing
Cons:
Yes very much so construction workers in the lobby and would not move out of the way when we were going through the lobby I prefer Six Feet Under the current conditions of the pandemic the individuals working had no regard for MyHealth
Excellent
8.0
Pros:
Location
Cons:
Breakfast, Appeared all bread items was kept in refrigeration prior to being put out, butter so hard that you couldn't spread, sausage links very, very greasy with liquid in the serving container.
Excellent
8.0
Pros:
Friendly staff & nice location
Cons:
Hallway doors were a bit dirty
Mediocre
3.0
Pros:
Location, location, location!
Cons:
The mold fumes in our room were so bad it stung our eyes.
Excellent
10.0
Pros:
They gave me a 1st floor room because my son is disabled and smokes so it would be much easier on me. I m elderly and they could see that. They were very helpful and such nice staff.
Cons:
Nothing
Good
7.0
Pros:
convenient location for us. breakfast included.
Cons:
pet fee is too high.
Excellent
8.0
Pros:
The bed
Cons:
The baseboards and carpet need clean all around the room!
Okay
5.0
Pros:
Location for purpose of trip.
Cons:
Providing clean towels and other items late and below par. Had to go to front desk for wash clothes.
Poor
1.0
Pros:
The location
Cons:
We had to wait for about 15 mins before someone came check in. The toilet stool was stopped up. The breakfast was not the best.
Excellent
9.0
Pros:
Very clean and roomy. Exceeded expectations!
Poor
1.0
Pros:
This hotel was gross. The room smelled like a bird cage. The carpet was wet in one area. There was a leak in the ceiling in the women's restroom and the floor was all wet because of the leak.
Cons:
This hotel was gross. The room smelled like a bird cage. The carpet was wet in one area. There was a leak in the ceiling in the women's restroom and the floor was all wet because of the leak
Excellent
8.0
Pros:
Nice. Good location
Cons:
No outdoor swimming pool
Good
7.0
Pros:
Close to hospital.. 3.1 miles hotel is near a steakhouse, gas station, baskin Robbins and Donatos pizza
Cons:
Room was not cleaned very well. But the bed was very clean
Okay
4.0
Pros:
People were nice. Price was good.
Cons:
It was dirty. Sheets were dirty. You get what you pay for.
Okay
4.0
Pros:
Room was very spacious
Cons:
Bathroom was poorly designed, small, stained, and lacked general cleaning .
Poor
1.0
Cons:
We had left a lid off a Gatorade and it had ants all over it. He then discovered ants was all over the place. At checked out we tried to tell the rude front desk attendant who did not care. When my husband said we would not return, his response was FINE.
Good
7.0
Pros:
One employee ( engineer/ desk clerk/ all around handyman) was exceptional.
Cons:
There was no cable or internet for the first day and night. The common areas looked old, beat up and worn. The hotel needs a rehab.
Okay
5.0
Pros:
Not much
Cons:
Smell of marijuana in the halls ( which I told front desk about )
Poor
1.0
Pros:
Good location. We have stayed at this hotel in the past and it was good. Our last experience will make us look for another hotel when traveling to the Lexington area. Room not properly cleaned, not working order and breakfast area not restocked.
Cons:
For starters, it took 3 rooms before we got one that had clean bedding. We turned in for the night only to discover our sink wouldn't drain. Next day after being gone all day, get back to see not only isn't our room made up but sink hasn't been fixed.
Okay
5.0
Pros:
This hotel needs a facelift. It's showing wear and tear. Not sure I will book again.
Mediocre
3.0
Pros:
Location.
Cons:
We had to pull out the not stand to plug something in and there was trash behind it. It was not clean around the beds. It was a warm day and the air-conditioner did not work. We had a temperature all the way down and it did not cool the room. No sleep.
Mediocre
3.7
Pros:
Comfortable beds , friendly staff
Cons:
Hallway floors were dirty, room A/C didn’t work(I couldn’t sleep all night) leaky faucet in bathtub, dirty around nightstand, no vending machines,
Good
6.0
Pros:
Good price for location.
Cons:
Halls and elevator area not so clean, but room wad ok.
Good
7.0
Pros:
Location, friendly staff
Cons:
Room was not finished (paint splotches, stains on the curtains, no hook on the back of the bathroom door), TV is new but small
Mediocre
3.0
Pros:
Location was convenient
Cons:
No shower curtain in our bathroom; blood stained pillow; pet hair on the couch; seemed dirty and run down
Poor
1.0
Pros:
The ONLY thing I liked was its location, which was near the facility where the event we were in Lexington to attend was held. Had we not arrived so late and had time to find alternative lodging, we would not have stayed there.
Cons:
Alot. The hotel was not clean. This was not just from the renovations being made (as the front desk clerk suggested). Upholstery (pillow to front desk) and entire room was dirty. The clerk was inattentive-would not get off her cell phone to register us.
Good
6.0
Pros:
location and friendly staff
Cons:
commode did not work properly; carpet was badly stained; roof safe was not accessible
Okay
5.0
Cons:
Sink drained slow. Had Betty Boop toilet paper (it was shiny, slick and poop would not stick to it) It was cheap. The price was Okay
Good
7.0
Pros:
Breakfast was good.
Cons:
Sofa bed was a little run down with seems coming apart. Had to reset key at front desk everyday of our stay.
Okay
5.0
Cons:
The staff was less than friendly.
Mediocre
2.0
Pros:
nothing
Cons:
dirty
Mediocre
3.0
Pros:
Hotel employee was very helpful and went out of his way to assist.
Cons:
The store did not close correctly. The bathroom was dirty (toilet and shower). The room smelled like mildew. Telephone did not work properly.
Mediocre
3.0
Pros:
Breakfast area had good selection of items and was well stocked. Lady working in the breakfast area was fantastic. Room size was good size and the space clean.
Cons:
Very disappointed in the management at this hotel. Requested a quiet room due to me being a light sleeper. I was given a room close to the major road next to hotel. Also a road project was going on past midnight on the night of our stay.
Poor
1.0
Pros:
Rooms were quiet
Cons:
Dog food and pet hairs all over the floor. Bathroom was disgustingly dirty. There was no shower curtain. It's as if the maid made the beds and then left the room and forgot to come back. It was by far the grossest room I have EVER stayed in.
Excellent
10.0
Pros:
Friendly staff they were there last year too.
Excellent
10.0
Pros:
Room was spacious, clean, and well appointed.
Cons:
Booked online shortly before arrival same day, however the dates for arrival & departure were incorrect, causing delay for check in. I am glad to say that the matter was cleared up by phone with Booking.com in a reasonable amount of time.