Hotels near Blue Grass airport

Hotels near Blue Grass airport

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Blue Grass (LEX) - Lexington, KY, United States
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Best hotels near Blue Grass airport

Cleanliness
9.6
Comfort
9.5
Facilities
8.0
Location
9.4
Overall
8.0
Overall 9.3 Excellent
Based on 229 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
8.0
Location
9.4
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
9.7
Comfort
9.5
Location
9.4
Services
9.3
Staff
9.6
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
10.0
Overall
7.0
Cleanliness
9.6
Comfort
9.5
Location
9.5
Services
9.6
Staff
9.8
Cleanliness
9.1
Comfort
9.3
Location
9.2
Services
8.9
Staff
8.8
Cleanliness
9.9
Comfort
9.9
Location
9.3
Services
9.3
Staff
9.3
Cleanliness
9.8
Comfort
10.0
Location
9.6
Services
9.5
Staff
9.5

Excellent 9.0
Pros: The staff were friendly and everything was clean and comfortable.
Excellent 9.0
Pros: The staff was very nice and the available hot breakfast items were a bonus! Direct TV went out and the staff was very quick to try to fix it.
Cons: The guests above us were a little heavy footed at midnight and 5 am
Excellent 10.0
Pros: Very well run!
Excellent 10.0
Pros: The staff were very friendly it was clean.
Cons: The check out time is the only thing I would change.
Excellent 8.0
Pros: Amenities
Cons: Cost and location
Excellent 10.0
Pros: Room was very clean and modern. Loved everything. So much room
Cons: Everything was great
Excellent 10.0
Pros: The hotel feels very clean and appears to be excellently cared for. The suite I stayed in was large and comfortable. I would definitely stay again.
Cons: N/A
Excellent 10.0
Pros: Clean facility, friendly staff, very quiet and peaceful.
Cons: Nothing
Excellent 10.0
Pros: Customer service and cleanliness of room.
Cons: No
Excellent 10.0
Pros: Staff very friendly and helpful
Excellent 10.0
Pros: The staff and the room
Cons: not really
Excellent 10.0
Pros: Super clean, very comfortable, friendly staff.
Excellent 10.0
Pros: Hospitality
Cons: N/a
Excellent 10.0
Pros: That the staff especially the guy that works at night. I cant remember his name but he was friendly just overall i nice gentleman.
Cons: That there wasnt much of a breakfast but i understand its because of the covid. And i like that its really close to places to eat at.
Excellent 10.0
Pros: The big room and beds and the cleanliness and all.
Cons: No
Excellent 9.0
Pros: The desk clerk was very friendly upon check-in. The room was clean and the beds were comfortable. I loved that there were sanitation wipes placed near hand-held items such as the t.v. remote and the telephone. The breakfast was great!
Cons: It was slightly out of the way from shopping.
Excellent 10.0
Pros: Super friendly. Super clean. Super breakfast.
Cons: N/A
Excellent 9.0
Pros: Tub was big. Hot water when needed. Staff awesome. Breakfast ok the usual hot brkfst hotels offer. Bed very comfortable.
Cons: No
Excellent 10.0
Pros: Very nice hotel with great breakfast and clean facilities. The front desk staff was very helpful and the gentleman running the breakfast was quick and kept the dinning room clean. Very nice stay.
Cons: No complaints!
Poor 1.0
Cons: Dirty room. Filthy floors . Stains on carpet. Did not feel very comfortable because of the dirty room. Overpriced !
Good 7.0
Pros: Friendly staff, good breakfast, location to dining and other attractions.
Cons: The bed was very uncomfortable and the A/C was very weak.
Good 7.7
Pros: Bed was comfortable..pillows were awesome...breakfast was good . Nice selection..
Cons: Pool was small. Tv was small.
Holiday Inn Express & Suites Lexington Dtwn Area-Keenland - Lexington
Rated no. 1
9.3
Excellent 9.3
Based on 229 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
10.0
Overall 9.4 Excellent
Based on 126 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.7
Comfort
9.5
Location
9.3
Services
9.6
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.6
Services
9.5
Staff
9.1
Cleanliness
9.8
Comfort
9.8
Location
9.5
Services
9.8
Staff
9.3
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
9.0
Staff
9.4
Cleanliness
9.1
Comfort
9.4
Location
9.0
Services
9.0
Staff
9.0

Excellent 10.0
Pros: Everything but parking
Cons: parking
Excellent 10.0
Pros: Beautiful room with awesome amenities. The policy to make appointments for the pool is a great idea for social distancing. The gym is better equipped than most other hotels in same price range.
Cons: I have 0 complaints
Excellent 10.0
Pros: Clean. Comfortable. Everything needed for a 3 day stay
Cons: Wish the pool was hotter
Excellent 9.0
Pros: Location, breakfast.
Cons: Couple of people who were not using masks.
Excellent 8.0
Pros: I Liked that the workers was very nice and made you feel comfortable
Cons: Nothing
Excellent 10.0
Pros: The staff was very friendly and helpful. The hotel was extreme lean and given the pandemic, they’ve got hand sanitizing stations everywhere. We rented a one bedroom suite, and it was great! So clean and comfy, felt like we were in an apartment. The only thing I would like to see changed is the tv service, there’s not many channel choices. That however can be solved by yourself if you carry a Roku stick or Fire stick, I had my Roku stick. We have a toddler and a 20 year old son and the rooms were quite spacious. And the price was great too! Very happy and we will stay again!
Cons: Nothing, everything was great!
TownePlace Suites by Marriott Lexington Keeneland/Airport - Lexington
Rated no. 2
9.4
Excellent 9.4
Based on 126 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Facilities
9.0
Location
9.4
Overall
9.0
Overall 9.2 Excellent
Based on 204 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.0
Location
9.4
Overall
9.0
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.5
Comfort
9.2
Location
9.6
Services
9.4
Staff
9.6
Cleanliness
10.0
Comfort
10.0
Location
9.4
Services
9.8
Staff
9.6
Cleanliness
9.6
Comfort
9.5
Facilities
8.0
Location
9.5
Overall
8.0
Cleanliness
9.3
Comfort
9.0
Location
9.3
Services
9.2
Staff
9.1

Excellent 9.0
Pros: Staff was great!
Excellent 10.0
Cons: Real close to hospital
Excellent 10.0
Pros: Very clean, comfy beds, close to the hospital!
Excellent 10.0
Pros: The staff was excellent..rooms very clean and comfortable
Excellent 9.0
Pros: Nice food selection even with covid restrictions.
Excellent 10.0
Pros: Clean and excellent staff
Cons: No
Excellent 10.0
Pros: Excellent staff
Excellent 10.0
Pros: Staff was excellent
Cons: No
Excellent 10.0
Pros: We were able to check in and out quickly, quiet room. Good quality for the price.
Cons: There was urging under the toilet seat, hairs in the shower and splattered paint on the wood floor and the breakfast was put up rather quickly, before 9
Excellent 10.0
Pros: Cleanliness and Location
Cons: no
Excellent 10.0
Pros: Location
Cons: Nothing
Excellent 9.0
Pros: WE CAME FOR THE RED MILE ,GREAT LOCATION,CLOSE TO FOOD AND SHOPPING. EASY IN AND OUT.GOOD VALUE, WELL KEPT PROPERTY
Good 7.0
Cons: The tv remote would not work. took it down to front desk 3 times.
Excellent 10.0
Pros: clean very comfortable beds
Cons: no
Excellent 10.0
Pros: The hotel workers were so kind and made everything easy.
Excellent 9.7
Cons: Great location for football game
Hampton Inn Lexington Medical Center, KY - Lexington
Rated no. 3
9.2
Excellent 9.2
Based on 204 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.2
Facilities
8.7
Location
9.0
Overall
9.1
Overall 9.0 Excellent
Based on 211 reviews
Cleanliness
9.0
Comfort
9.2
Facilities
8.7
Location
9.0
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.8
Comfort
9.1
Location
9.4
Services
8.4
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
6.6
Location
7.3
Overall
8.0
Cleanliness
9.1
Comfort
9.3
Location
8.8
Services
9.0
Staff
9.1
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.7
Comfort
10.0
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.9
Comfort
8.6
Location
8.1
Services
8.6
Staff
8.3

Excellent 10.0
Pros: Very nice hotel and a great location
Cons: no
Good 7.0
Pros: The convenance to UK Cancer Center, Starbucks directly across the road. Friendly staff.
Cons: “Due to COVID” they can’t offer actual breakfast yet they still can list it on their site because they give you a water, breakfast fruit bar, and a banana in a paper bag. Didn’t matter to us but still worth mentioning if you’re expecting a little more. The toilet didn’t have much water pressure or something because I didn’t use enough toilet paper for it to stop it up. No plunger in sight. So just be careful when using toilet paper 😄
Good 6.0
Pros: That it was a 3 star hotel
Cons: Indoor pool was closed. They cancelled the breakfast and were giving out grab bags.
Excellent 10.0
Pros: Staff and management went out of their way to take care of all my needs. Felt like a friendship with Hotel employee and all the rest of staff.
Cons: Only issue would be the shower had low pressure. Everything else just wonderful
Good 7.0
Pros: Bagged breakfast pretty lousy. Over ripe banana with breakfast bar
Excellent 10.0
Pros: The beds were the best and most comfortable than any hotel I've ever stayed in. The sofa was great too!
Cons: No breakfast due to the pandemic.
Excellent 10.0
Pros: Clean, friendly, large room.
Excellent 10.0
Pros: Very clean
Cons: No
Okay 5.0
Pros: It was so loud I hardly got any rest I left at 6 am because it was loud maybe I should have called the staff but I didn’t
Excellent 10.0
Pros: Location
Cons: Would like a better to go breakfast
Excellent 9.0
Pros: Updated room, lots of space, very clean and super comfortable bed.
Cons: Staff was efficient but not overly friendly. Breakfast was majorly lacking.
Excellent 10.0
Pros: Close to UK medical center
Cons: Grab n go breakfast
Excellent 10.0
Pros: Clean and modern.
Excellent 10.0
Pros: Nice clean room, comfortable bed, accommodating staff.
Cons: The grab-n-go breakfast might be ok for those leaving the hotel. If you are working in you room you’ll probably need to go out and get something additional. It was a banana and a small granola bar and bottle of water.
Excellent 9.0
Pros: Location was great room was clean and very comfortable
Cons: The bad and go breakfast was not good. A nitro grain bar, water, and over ripe bananas could really be improved upon and is sub standard
Excellent 10.0
Pros: Great location! We loved being next-door to The Red Mile where we could watch the horses exercise in the morning. The room was spacious and well appointed with good quality pillows, sheets, towels. The limited interaction we had with the staff was superb.
Cons: We understand that with COVID-19, services are going to be limited. However, reducing a full buffet breakfast to a banana, bottle of water, and a granola bar was almost an insult. C'mon Marriott, you can and should do better!
Good 7.0
Pros: Location is good - minutes from downtown. Easy parking. New-feeling rooms.
Good 6.0
Pros: Large rooms, good location
Cons: Very poor plumbing in the first room. Had to change rooms for the final night.
Excellent 9.4
Pros: Immaculately clean, modern decor, efficient staff.
Good 7.0
Pros: Overall experience was good except for the pillows. It's difficult to understand how such a well managed operation would use such poor quality and poorly designed pillows when good quality sleep is the top priority for and hotel stay.
Cons: Worst pillows I've ever encountered in a hotel. Pillows were much too puffy, and soft. For side sleepers this is terrible since the pillow bellows up onto your face making it difficult to breath, and trying to pat down the pillow didn't help.
Good 6.0
Pros: Great location, just a little hard to see from the road.
Cons: The breakfast ended way too early. The fire alarm went off in the middle of the night and woke us up. We were a little slow getting going in the morning and missed breakfast.
Mediocre 2.0
Pros: Not the dirty sheets
Cons: Room was smelly & musty -everything felt damp & wet. Bathroom floor had humidity built up to the point of being slippery w/moisture. Front desk said they would "make a note of it". Gross.
Good 6.0
Pros: Suite with kitchenette. Hotel breakfast was good.
Cons: Noisy in wall hvac system..hard to sleep.
Okay 5.0
Pros: The staff
Cons: The rooms had a musty smell and cigarette smell. The sofa was so old it was not able to sit on.
Good 7.0
Pros: Hotel Employee at the front desk was pretty, helpful and professional and probably should've been the manager, regardless the hotel is an amazing location. I will say, the 1st floor rooms by the pool are super humid so ask for another floor.
Good 7.0
Pros: The location. The bed was very comfortable also.
Cons: It seemed a little outdated. Tiles in the shower were cracked.
Okay 5.0
Cons: Definitely needs restaurant or lounge
Excellent 9.4
Pros: Close proximity to our son's townhouse and the University.
Cons: Tons of homeless/panhandlers. Price was quite a bit higher, but we didn't realize that there was a UK Bball game that night, so I guess it makes sense.
Excellent 9.4
Pros: Rooms were much larger than expected, with an entry suite area with a pull out couch and wet bar before you even entered the bedroom. Location is near major roads, one mile from Country Boy Brewery, and half a mile from a racino.
Cons: Google maps takes you to the closed road behind the hotel, without a way to get to the entrance or parking lot. You have to go out to a main road and take a few lefts across traffic to get there. This happened to us and our Uber driver.
Okay 5.4
Pros: Spacious suite, comfortable bed
Cons: Smelled like mold, difficult location to get to off of road
Excellent 9.6
Pros: nice & convenient to UK; nice desk folks friday night at check in.
Cons: Saturday morning there was no hot water. The hotel was full of families attending a UK-Merit weekend, where students and families basically registered for the fall. It was a Friday evening and Saturday event that began it's Sat portion at 8am sharp. You can imagine the grumpy discomfoprt of a hotel full of people who had no hot showers to start the day. Everyone under stands that mechanical things do break down. The poor desk clerk on sat morning was not prepared for this problem, could only call the maintenance person. The general manager was conveniently not in until 9am, an hour after all of these disgruntled adn showerless folks were gone to the University program. The the ownership and management of this property should make a gesture to the customer in the form of a significant discount in this instance. We have many brands to choose from-we choose Marriott for its promise of quality and customer service. We pay higher room rates for expectations of a level of quality service, which in this case was not delivered.
Springhill Suites Lexington Near The University Of Kentucky - Lexington
Rated no. 4
9.0
Excellent 9.0
Based on 211 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
9.4
Location
9.0
Overall
9.4
Overall 8.7 Excellent
Based on 432 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
9.4
Location
9.0
Overall
9.4
Cleanliness
4.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.2
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.1
Location
9.1
Services
8.9
Staff
8.9
Cleanliness
8.6
Comfort
8.5
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
8.8
Staff
9.1

Excellent 10.0
Pros: I like the location, all the stuff was super nice and professional! The warm breakfast was more than I expected. Definitely will go back on my next trip to Lex.
Excellent 9.0
Cons: Room was cold - hard to adjust thermostat
Okay 4.0
Pros: Room, staff and location are great.
Cons: This was my 2nd stay. My first was in September. In September, a very loud party took place in the room next door and woke my wife and myself up very late at night. I had to call the front desk 3 times and then the police before the noise was stopped. For this recent visit, the same thing happened except that it occurred at 1am and after calling the front desk the first time with no good result, I didn't wait before calling the police for my 2nd call, then I notified the front desk that I had already contacted the police. To their credit, I believe the front desk did actually try to fix the problem and the hotel did refund a night for each visit. I just think they must draw bad customers for some reason.
Good 6.0
Pros: Rooms were clean, friendly staff I was disappointed with the transparency with the incidental fees. $150 hold on my card that I was not expecting.
Excellent 10.0
Pros: I like the friendly staff. Made me feel very comfortable asking them any questions that I had and everyone has a smile 😊😊
Excellent 10.0
Pros: Room size and cleanliness
Okay 5.0
Cons: Light out in bathroom 4 hours later still not fixed complained more finely somebody came and looked at 10:30 PM said it was a maintenance problem maintenance would fix in morning asked for another room 20 minutes later went down and got key They owe me ro
Okay 4.0
Cons: The Tv wouldnt work in the living room, had to call the front desk to come fix it, woke up the next morning to a kitchen full of ants. I cleaned up all the ants, and they continued to come from in the wall. Was disappointed with the infestation.
Excellent 9.0
Pros: The room
Cons: No
Excellent 10.0
Pros: Comfort of room. Great breakfast.
Mediocre 2.0
Pros: The hotel entrance and common areas are well designed and clean.
Cons: This hotel has many disappointments starting with check in. The staff checking in were not clear and charged my card without explaining how much and for what. Once in the room many items were dirty, missing or damaged. The sofa bed was not clean.
Excellent 10.0
Pros: The size of the room was great! Loved all the space. Breakfast was good. Many selections. All stafg were friendly.
Excellent 9.0
Pros: Very good Breakfast
Cons: Hair under my pillow
Excellent 10.0
Pros: Hotel was very clean, located near a few. Small stores. It's actually quite pleasant and seemed to be bigger than most Staybridge Suites. Beds comfy and nice staff.
Cons: There was a slight delay/issue w front desk person when I extended my stay but she figured it out.
Okay 5.0
Pros: The staff was extremely nice but I think they were short staff and over worked. Nio one complained, they were all very upbeat and positive. However , you could just tell they were.
Cons: The amenities in the room were lacking. The Kleenex box was empty and the bath gel in the shower was empty. Also, I never received my wake up call on my last night.
Good 6.0
Pros: It was very clean. The 99 percent of the staff was excellent and very friendly and helpful. The evening dinners and beverages for a dollar were a great surprise.
Cons: The gap under the bottom of the door. The toilet constantly ran. The heating coming on and off....making it hot and cold...and it was very loud. The walls and ceilings were paper thin where you could hear everybody..... Couldnt sleep properly...noisy
Okay 5.0
Pros: Nice room
Cons: Our water was shut off all night, I was told by a very snippety lady working the front counter the next day that "IT HAPPENS EVERY NIGHT!" Buy why were we not told before hand?
Okay 5.0
Pros: I liked the room & location
Cons: Yes I wasn't pleased with the fact I wasn't informed that the pool was out which is why I chose that hotel for the inside pool. Then my room wasn't cleaned on Thursday Thanksgiving Day but then they didn't clean it Friday either. This was unexcept
Excellent 10.0
Pros: This hotel was remarkably clean and the staff seemed to bend over backwards for the guests.
Excellent 9.0
Pros: It was very clean and with a comfortable decor.
Cons: Mattresses were not very comfortable.
Excellent 10.0
Pros: Staff went above and beyond, cozy dining area, great breakfast.
Good 6.0
Pros: Nice room
Cons: They over charged my card had to call several times to have it taken care of correctly and I was woke up the next morning by maintenance knocking on my door to check the fire alarm. That could have been done when I checked out at 11.
Mediocre 3.0
Pros: Pet friendly Wood floors, nice: kitchen, furnishings & bedroom.
Cons: A $75 pet fee was outrageous for an $---- room. It should have been made clear before the room was booked. Finding out after the fact is totally unacceptable! The breakfast was marginal. We expected more choices and not having to wait 10 min for coffee.
Excellent 10.0
Pros: The room was comfortable, Bath was convenient. Good location next to grocery store. Our pets were happy. The staff was friendly.
Cons: The pet fee
Excellent 10.0
Pros: Nice new spacious rooms, modern common area. Always/on fire pit. Location was convenient and the kitchen was big and well stocked.
Good 7.0
Pros: I've stayed at several Staybridge Facilities, this one was the worst. The Breakfast bar was no clean, juice machine was broken. The staff was not timely in keeping the breakfast bar replenished. No one at the front desk for several minutes.
Okay 4.0
Pros: Hotel was fairly new and the room itself was decent.
Cons: check in delayed almost 3 hours after listed check in time and 30 mins after we arrived. Arrived at room and still not done. Bed made incorrectly with bed sheet between layers!
Okay 5.0
Pros: North side of town location ideal for us. Nice facility but not managed well
Cons: Room not entirely clean. They missed refreshing the room one day. The breakfast buffet was not well stocked or very clean
Okay 5.0
Pros: Newer hotel with rooms with full kitchens
Cons: Don't arrive before 3pm because you will not get your room until then. Parking lot was empty when we arrived at 1:30 yet there were no rooms cleaned and ready? We were not alone, there was a line at 3 pm of people trying to check in.
Good 6.0
Pros: The 2 positives about this hotel was the initial look when walking in the room was unbelievable. It was probably one of the nicest rooms I have stayed in, in quite a while. The second was the lady who cooked the breakfast. Very sweet lady.
Cons: The Customer service was lacking big time for the front desk clerks. I had to visit them on 4 separate occasions (including check-in and check-out), and all 4 times I was did not get the feeling that I was welcomed as I was from other hotels I have stayed
Excellent 10.0
Cons: Short staffed with free breakfast. Needed more employee help. Ran out of dishes etc....
Excellent 10.0
Pros: Allowed early check-in and late checkout. Great location near downtown Lexington.
Excellent 10.0
Pros: Brand new, clean and comfortable. Can't beat that combination.
Staybridge Suites Lexington - Lexington
Rated no. 5
8.7
Excellent 8.7
Based on 432 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
7.6
Overall 8.7 Excellent
Based on 111 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
7.6
Cleanliness
9.0
Comfort
7.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
8.5
Comfort
8.5
Location
9.1
Services
8.3
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.3
Location
9.2
Services
9.4
Staff
9.3
Cleanliness
9.0
Comfort
9.7
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
9.0
Facilities
8.0
Location
9.7
Overall
7.0
Cleanliness
8.8
Comfort
8.3
Location
9.6
Services
7.9
Staff
9.2

Excellent 10.0
Pros: My first time there I loved it my husband wanted to take me out for one night without the kids thank u all so much
Cons: I loved every thing
Excellent 10.0
Pros: Location, and full kitchen with pots and pans.
Cons: No
Excellent 10.0
Pros: The staff was very courteous and friendly. The layout of the suite was great. Everything was clean & sanitized. The bed was very comfortable.
Cons: I understand during this time of COVID-19 that things are different. The things missing were dishes and silverware. There was a dishwasher with dish soap, But nothing to wash. Another Homewood suite I stayed at had them. I was able to reheat food and drink coffee in a real cup.
Good 7.0
Pros: made a mistake on reservation date and they kindly corrected it.
Cons: i miss breakfast the way it used to be.
Excellent 9.0
Pros: The beds were extremely hard and uncomfortable
Cons: The beds were hard and very uncomfortable
Excellent 10.0
Pros: The ladies at the front desk were very friendly and accommodating. Their checkout time is noon which was very nice. They offered a grab and go breakfast due to the governors orders at this time which was great. We noticed they had taken several COVID-19 precautions regarding cleanliness and sanitizing. This was our first time staying at this hotel, but they exceeded our expectations and we will continue to book with them in the future.
Excellent 10.0
Pros: I liked how they accommodate the food for the COVID-19 stuff going on. I like the location and it’s close to a lot of stuff. I liked how the staff were professional and answered any and all questions.
Excellent 10.0
Pros: Great space at reasonable rate. I only stayed one night but it was excellent. Staff was very friendly and helpful, especially the guy in the morning.
Excellent 10.0
Pros: Location
Cons: None
Excellent 8.0
Cons: The bagged breakfast was inadequate. The microwave Jimmy Dean frozen breakfast sandwich heated up fine and was good. But the green banana was inedible and the bottled water was not Good enough for breakfast. Need to add yogurt or danish or other choices.
Excellent 9.0
Pros: The hotel made me feel safe about the COVID risks and still have me as many of the amenities as possible.
Excellent 10.0
Pros: The two bedroom layout is fantastic for a travelling family.
Cons: Breakfast options due to covid, but that's mostly out of their control.
Excellent 10.0
Pros: Staff was very friendly
Good 7.0
Pros: The happy hour was very nicely done.
Cons: The dishwasher could not be opened all the way because the refrigerator was in the way. And, the garbage disposal leaked and had been leaking for a while. The guest laundry was a mess. The workout facility is no bigger than a storage closet.
Okay 5.0
Pros: Nice size room, good location
Cons: Smelled like someone had smoked in the room when I checked in,had some dead bugs on floor in front of window when I pulled back the blinds.Room wasn't cleaned on the last day of my stay.
Excellent 10.0
Pros: Hotel is well kept. Room was a true two bedroom suite as advertised. Good location convenient to shopping mall and bourbon trail. Food and drinks at happy hour were of good quality.
Cons: Breakfast could use a few more hot items.
Excellent 10.0
Pros: Kitchen, fan in bed room
Cons: Cabinets in bathroom and bath tub need to be updated
Excellent 10.0
Pros: The breakfast was delicious with numerous options. The evening reception from 5-7 pm was not expected but a very nice perk! Staff was very friendly & attentive and went way above the call of duty with jumpstarting my car.
Cons: No
Excellent 10.0
Pros: IT WAS CLOSE TO THE MALL AND RESTAURANTS.
Cons: WHEN THEY TURNED THE ROOM THEY DIDN'T RESUPPLY SOAP OR OTHER AMENITIES.
Okay 4.0
Pros: Location was good. Room was a suite.
Cons: Room was for those with disability. Bath/shower was odd. Room was worn. Kitchen cabs were worn badly, stains on carpeting, mold in shower bad lighting. Internet would not connect. Not a three star!!!
Good 6.0
Cons: dishes were not clean. coffee cups too small
Good 6.0
Pros: Nice size suite. Comfortable bed. Great shower.
Cons: The air conditioner did not cool the room very well so we were hot.
Good 6.0
Pros: Nice building, Front desk staff. Breakfast more than normally found.
Cons: They have an issue with the cleaning crew. Stayed three nights and had to tell the crew to do up our room after 4 pm one day. And during the entire stay they did not pick up the kitchen area, or the living room. Dishes stacked up in the sink.
Good 7.7
Pros: We stayed 3 nights- the room was clean and comfortable. The staff was welcoming and had the pack n play in the room before we arrived. All of our showers either changed temperature quickly or were just cold. The card reader on the back door didn't work most of the time which meant we had to walk to the front in very cold temperatures. There was a middle school basketball tournament going on the weekend we were there and we could hear kids running up and down the hall/stairs and bouncing a basketball above us at night (not really the hotel's fault but it was annoying). The breakfast was always very good and the service people were nice. If it had not been for the overbooking with the basketball teams causing cold showers and the cold weather causing the card reader not to work, it would have been a very nice stay.
Okay 4.8
Pros: Staff was friendly. Really liked the text messages and ease of checking in and letting them know I had a late flight.
Cons: I booked after being told they had airport shuttle. They do not. So there was an added cost to get to the motel at midnight. Breakfast was really horrible, juice watered down, old and hard bread, not much for choice, so after checkout, I still had to eat. Housekeeping started knocking on my door 4 hours before check out so my relaxing morning before my long day never happened. I was not impressed.
Homewood Suites by Hilton Lexington Fayette Mall - Lexington
Rated no. 6
8.7
Excellent 8.7
Based on 111 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
7.3
Location
9.0
Overall
7.0
Overall 8.6 Excellent
Based on 235 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
7.3
Location
9.0
Overall
7.0
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
6.6
Cleanliness
8.8
Comfort
8.5
Location
9.1
Services
8.5
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.3
Cleanliness
9.0
Comfort
9.4
Location
9.1
Services
9.1
Staff
9.1
Cleanliness
9.3
Comfort
9.1
Facilities
4.0
Location
9.2
Overall
4.0
Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
8.2
Staff
8.9

Excellent 8.0
Pros: Need to open the breakfast again.
Excellent 10.0
Pros: All staff were very friendly and helpful. Our room was amazing! Very clean and comfortable. Pool was very warm and relaxing! This was the perfect Valentine's get away! Thank you for a great weekend.
Excellent 10.0
Pros: Everything was great
Cons: No
Poor 1.0
Pros: Bed was nice.
Cons: A frig in rooms would be nice.
Excellent 10.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Clean rooms
Poor 1.0
Pros: Location
Cons: Poor Front desk at check in waited for at least 10 min for anyone to show up and once he showed up he was rude at check in and not to mention a rig full of blood when i went to grab a towel.
Excellent 10.0
Pros: Have stayed here multiple times. One of the best overall hotels I've stayed in. It's why I come back. Professional and friendly staff, extremely clean and great location. Will stay again with no hesitation.
Cons: Nothing
Excellent 9.0
Pros: Nice staff,good location
Cons: Take away breakfast not great, room still had some crumbs on floor. No lotion.....,but overall,room was really nice and I know if I would have asked, I could have gotten what I needed.
Okay 5.0
Pros: The staff were super friendly.
Cons: There were no bed bug protectors on the bed and my room was supposed to be a deluxe or something with a sleeper sofa, one would assume that would mean the room would the spacious, it was not! It was cramped, refrigerator didn't work properly, no microwave
Excellent 9.0
Pros: Location and cleanliness
Excellent 10.0
Pros: As advertised. The hotel is spotless, comfortable, quiet and the staff is awesome. I'd stay here again with absolutely no hesitation.
Cons: Nothing
Excellent 9.0
Pros: Location was great close to everything.
Cons: No microwave.
Excellent 10.0
Pros: The cleanliness of the hotel room and the overall guest service provided.
Excellent 10.0
Pros: Great room. Friendly staff.
Cons: no
Excellent 10.0
Pros: Bed and pillows very comfortable ☺️
Cons: 😊Very clean.. friendly and comfortable For some reason it is giving a sad face...I am unable to change The room and facility was very clean!
Okay 4.0
Pros: The hotel didn’t look like anyone there, but there was no breakfast bag like I’ve had before? Coffee ice cold.
Excellent 10.0
Pros: Everything was fantastic... bed very comfortable, nicely appointed, very clean, great value and very roomy! Will stay again, on the way back!
Cons: See above.
Excellent 10.0
Pros: nice room, comfortable, clean
Cons: no decaf available at coffee bar
Excellent 10.0
Pros: It seemed very throughly cleaned.
Okay 4.0
Pros: Good location Nice room
Cons: The guests in the next room screamed and carried on our entire stay, the jacuzzi was not in working order, upon check in an additional charge is placed on your card, there was no info given that there is no breakfast at this time or room location etc.
Good 7.0
Pros: Friendly staff
Cons: Pool is miniature for hotel this size. No breakfast not mentioned in website.Room was clean but hotel of this magnitude could do better in hallways, etc. Overall, nice place.
Okay 5.0
Pros: location
Cons: carpet in room needs cleaned and stretched. grab and go breakfast is just OK. Coffee service not always fresh and well stocked. no glasses on room, only paper coffee cups.
Good 7.0
Pros: Staff was great!
Cons: Hideabed mattress was NASTY!
Okay 5.0
Pros: Location
Cons: Front desk staff was reading a book in the lobby. Took him 2-3 minutes to get up from his book and come to the counter to check me in. When he arrived, he was not wearing a mask and lacked in basic customer service skills.
Good 6.0
Pros: Location, room was clean, building seemed well maintained.
Cons: Unfriendly staff, I’ve had much better experiences at other Marriott hotels and resorts.
Good 7.0
Pros: Nice large room,  hotel employee very friendly
Cons: Employee handing out breakfast not friendly, grab and go breakfast could of been ok but how do you hand out cereal and have no milk?? Also dirty towel on back of door. Old spilled coffee wet sitting in handle in refrigerator
Poor 1.0
Pros: The front desk clerk was very good
Cons: Took about an hour to check in, pool was closed, room was 87 degrees when I got to it but at least they got me a room. It is a nice hotel but because of COVID-19 everything seems to be not normal
Okay 4.0
Cons: We were switched from Courtyard to Residence. I didn't see the e-mail sent on the day of my arrival so I went to the Courtyard first. The bathroom sink drain wouldn't close. The grab and go breakfast had 1 piece of bread, 1 bagel and 1 muffin.
Poor 1.0
Pros: Horrible staff. Unbelievably rude and dishonest.
Good 6.0
Pros: Location
Cons: Very noisy. Could here people walking on the next floor in the middle of the night.
Okay 4.0
Pros: When room was unavailable they booked a room for us at a nearby hotel.
Cons: After seeing that we took an Uber (didn’t have a car to use), they made us walk to the new hotel, luggage in hand, instead of ordering us a cab or giving us a ride there.
Excellent 9.4
Pros: The hotel was very nice, comfortable and clean. The pool area was also very nice and clean. The bed was a little hard, but that was fine for the night.
Cons: For the money, at least breakfast should have been included.
Okay 4.5
Pros: I liked the amenities options at the front desk.
Cons: The one waiter working the entire bar Monday night was slow and rude. The men working the front desk Thursday morning were too busy flirting to offer to help me with my bags and wheelchair. The really upsetting part was the layout of the bathroom for accessibility. I am sure it is perfect for some, but it is not for a double below the knee amputee. For what I was charged I expected more comfort and better service. The Extended Stay America down the road had a more accessible shower for me and was much friendlier last year.
Courtyard Lexington Keeneland/Airport - Lexington
Rated no. 7
8.6
Excellent 8.6
Based on 235 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.9
Overall
9.0
Overall 8.6 Excellent
Based on 191 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.9
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Location
8.7
Services
8.8
Staff
8.5
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
7.3
Facilities
7.3
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
8.9
Staff
9.2
Cleanliness
9.0
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.1
Comfort
8.7
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.7
Services
8.0
Staff
9.3

Excellent 10.0
Pros: Very much
Cons: I enjoy the facilities
Good 7.0
Pros: It was very clean and quiet
Cons: Not a large breakfast selection
Good 7.0
Pros: Location
Cons: The mattress had to be as old as me and as hard as a rock
Excellent 8.0
Pros: It was fine.
Cons: It was a bit old.
Okay 5.0
Pros: The pool was nice. The front desk staff went above and beyond for me.
Cons: The mattress to the couch bed had a huge pee stain on it that I felt like should have been addressed prior to our arrival.
Excellent 8.0
Pros: Clean, friendly staff, convenient location
Excellent 9.0
Pros: Friendly and helpful staff. next to good restaurants
Cons: no
Excellent 9.0
Pros: Front desk clerk was very pleasant and accomodating.
Okay 5.7
Pros: Staff
Cons: Internet
Excellent 10.0
Cons: Ice machine & guest computet didnt work
Excellent 8.2
Pros: Very friendly and helpful staff. Good breakfast.
Cons: Mattresses were not comfortable. A/C a little hard to regulate.
Excellent 9.0
Pros: Clean rooms, comfortable bed, nice staff
Cons: No
Excellent 9.0
Pros: Very helpful lady checked us in. Nice size room. Good breakfast.
Cons: Needed a tv remote.
Excellent 10.0
Pros: The best part about this hotel is that it is close to the airport so my drive at 430 AM wasn't as horrendous as it could have been. It is also within walking distance of several local restaurants so I didn't have to drive late at night when I was tired.
Cons: I thought that the lobby was a cramped, especially when there was a very rowdy and drunk group of people drinking at the tables in the lobby. It seemed like they were a work group, but I just wish the hotel would have a larger space for a large group.
Good 6.0
Pros: 1. Location 2. Friendly staff 3. Clean
Cons: 1. Very little light: no light on right side of bed so reading was impossible. no overhead light no desk light 2. TV remote did not work even though the batteries were ok 3. Floor in the hall leading to the bathroom was VERY unlevel Needs an update
Excellent 10.0
Pros: Clean and comfortable room temperature and fantastic breakfast
Cons: no
Excellent 10.0
Pros: The bed.....comfy
Cons: No
Mediocre 3.0
Pros: Hotel was not worth the money very old and dated staff was friendly
Cons: Found bugs in my room
Good 6.0
Pros: Pool. Hot tub and breakfast.
Cons: No
Excellent 10.0
Pros: Friendly staff great Resturant across the street.
Hampton Inn Lexington South-Keeneland/Airport, KY - Lexington
Rated no. 8
8.6
Excellent 8.6
Based on 191 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Location
9.3
Services
9.1
Staff
9.1
Overall 8.6 Excellent
Based on 131 reviews
Cleanliness
8.9
Comfort
9.0
Location
9.3
Services
9.1
Staff
9.1
Cleanliness
9.1
Comfort
9.0
Location
9.3
Services
9.2
Staff
9.1
Cleanliness
8.4
Comfort
8.5
Location
9.0
Services
8.4
Staff
8.9
Cleanliness
9.4
Comfort
9.2
Location
9.6
Services
9.2
Staff
9.2
Cleanliness
8.8
Comfort
9.7
Location
9.5
Services
9.5
Staff
9.3
Cleanliness
9.3
Comfort
9.5
Location
9.7
Services
9.7
Staff
9.2

Excellent 9.0
Pros: Closeness to eateries, and fast food establishments.
Cons: Because of COVID the breakfast grab and go. Ok for conditions. Fire alarm system malfunctioned during stay twice, midnight last time. would have been nice if staff would have alerted rooms that it was a malfunction and everything was ok
Excellent 9.0
Pros: Easy in and out
Cons: Snow and ice
Excellent 9.0
Pros: Day shift staff was pleasant and helpful. There were a few times I needed their help, and hey gladly accommodated every time!
Cons: 2nd and 3rd shift desk staff is rude, condescending, and not a good match for Marriott.
Excellent 8.0
Pros: Breakfast was just ok. Location was great
Cons: Even with the virus I think the variety could have been a little better, such as little boxes of cereal, jelly, etc
Excellent 8.0
Pros: Nice, spacious
Cons: The room stayed at 74 it was too hot Had to leave room to get air Dirty dishes in the cabinet Ran out of toilet paper. 2 rolls for a 2bedroom suite
Excellent 9.0
Pros: I liked that the suite came with cups and plates
Cons: Had to wait for staff at desk
Excellent 10.0
Pros: It was really clean, quite and the woman at the front desk was amazing. Our room was great as there was four of us we got the 2 bedroom suite.
Cons: Na
Excellent 10.0
Pros: Everything
Cons:  
Excellent 10.0
Pros: It had plenty of room
Cons: No
Good 6.0
Cons: Overpriced
Good 6.0
Pros: Clean and location
Cons: Attitude of some staff members
Mediocre 2.0
Pros: We selected this hotel because it offered spacious 2 room with 2 bathroom suites.
Cons: Major disappointment. Room unclean. Floors not vacuumed. Coffee spill stains on door. Live ants in kitchenette. Pillow cases stained and torn. No daily room service. Lame breakfast. Apathetic staff reflects poorly on management. Not up to Marriot stds.
Okay 4.0
Pros: The staff was outstanding! The rooms are spacious and well appointed. Love having real glasses, ice maker, and full fridge. The staff upgraded us when we had to change rooms and took care of the screaming teenage girls the 2nd night
Cons: 1st room was next to the fire suppression system. Kept sounding like a semi-truck going through the window. 2nd room was great except it wasn't very clean - grease on the stove top and fridge, trash on the floor, dirty dishes.
Excellent 9.0
Pros: Everyone nice, friendly, quick check in
Cons: Pool not open Disappointed in choices for breakfast but there are other restaurants in area..
Okay 5.0
Pros: Location
Cons: First room had a foul odor. Second room had a large barking dog nearby.
Excellent 8.0
Pros: Great location, good breakfast, and friendly staff.
Cons: Parking was limited and room card had to be reset a couple of times. Also, there were issues with the billing. It was a little stressful and we almost got billed twice!
Excellent 10.0
Pros: Cleanliness of the room and friendliness of staff
Cons: None
Poor 1.0
Pros: Clean
Cons: Got up at 4:00am for my 4:30 shuttle which I booked the night before only to find out they screwed that up. Missed my flight, very frustrating
Excellent 10.0
Pros: They helped get my car jumped even after checking out. Hands down one of the best places I've stayed. I don't write Reviews unless I am blown away by their care.
Excellent 10.0
Pros: Spacious and clean
Cons: Nope
Good 7.0
Cons: Compared to the staybridge the rooms are smaller and kitchen is much smaller as well.
Residence Inn Lexington Keeneland/Airport - Lexington
Rated no. 9
8.6
Excellent 8.6
Based on 131 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.9
Overall
10.0
Overall 8.5 Excellent
Based on 154 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.4
Comfort
9.0
Location
8.9
Services
8.7
Staff
8.9
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.5
Staff
9.1
Cleanliness
8.8
Comfort
8.7
Location
8.9
Services
8.1
Staff
8.8
Cleanliness
8.8
Comfort
8.7
Location
8.8
Services
8.4
Staff
9.1
Cleanliness
8.6
Comfort
8.2
Location
8.8
Services
8.0
Staff
8.8

Good 6.0
Pros: It was clean and staff was friendly
Cons: It needs updated. Bathroom light rattled when turned in, TV didn’t work and walls are thin could hear everything next door and above me
Good 7.0
Pros: Breakast wasn't much. Granola bar in a bag.
Cons: It was ok
Excellent 10.0
Pros: Wonderful clean accommodations. Great location and very nice staff! Would definitely stay again!
Cons: Everything was great!
Excellent 10.0
Pros: The hotel was spotlessly clean, everything in good condition. It is was in a very quiet area with no road noise and many restaurants and other retail stores in walking distance. You make a reservation to use the pool alone! Acceptable grab & go breakfast.
Cons: Nothing
Excellent 10.0
Pros: Location
Cons: Crumbs on floor when I first came in
Excellent 8.0
Pros: We liked the decor, closeness to everything, staff was helpful.
Cons: Kind of a musty smell when you came in the door, don’t know if it was from the pool. Also, way too much salt on the sidewalks given there was hardly any, and really no, ice or snow.
Excellent 9.0
Pros: Clean and staff was nice
Cons: Really wanted a little something better to eat the next morning...
Excellent 10.0
Pros: Every thing was fine
Good 7.0
Cons: The presence of a roach and other bug in the bathroom. Then the clerk came in and sprayed with Raid and I had to deal with the poison smell all night.
Excellent 10.0
Pros: The crisp clean it had even the hallways smelt good.
Good 6.0
Pros: A solid choice with decent rooms and a good breakfast.
Cons: I chose this hotel because it offered an airport shuttle. But the hotel carefully avoids telling potential guests that the shuttle stops at 9:30 p.m. The staff is unapologetic about this, as if it is made clear. But it isn't. Uber fare is about $12.
Excellent 10.0
Pros: Location to airport free parking while traveling
Cons: No
Excellent 9.0
Pros: Nice room, great location. Breakfast was included and more than acceptable
Cons: Pretty minor but no dockable or auxiliary input on the radio/clock. Otherwise no issues
Excellent 10.0
Pros: Staff was awesome, free shuttle to airport is a bonus, clean rooms and close to several places to eat.
Excellent 9.0
Pros: The room was clean and comfortable.
Cons: Nothing to dislike.
Excellent 10.0
Pros: Great staff. Great location!
Excellent 10.0
Pros: Great people. Great location
Excellent 10.0
Pros: easy to find, clean, quiet The most important things were excellent ie the bed, the pillows, the shower.
Cons: lighting in the bathroom was not bright ennough, bathroom was a bit small, need ice and vending machines on each floor
Mediocre 3.0
Pros: Nothing
Cons: Rude staff on check in
Okay 5.0
Cons: Our room was next to swimming pool and pool did not close until 11PM which was annoying after a long day of traveling.
Fairfield Inn & Suites Lexington Keeneland Airport - Lexington
Rated no. 10
8.5
Excellent 8.5
Based on 154 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
7.6
Location
8.7
Overall
8.4
Overall 8.3 Excellent
Based on 281 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
7.6
Location
8.7
Overall
8.4
Cleanliness
7.0
Comfort
7.0
Facilities
5.0
Location
10.0
Overall
7.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.6
Location
8.8
Services
8.3
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.3
Staff
8.4
Cleanliness
8.5
Comfort
8.4
Location
8.9
Services
8.1
Staff
8.6
Cleanliness
8.1
Comfort
8.5
Location
8.4
Services
8.1
Staff
8.7
Cleanliness
8.4
Comfort
8.9
Location
8.6
Services
8.3
Staff
8.9

Mediocre 2.0
Cons: There was always a cleaning cart and trash bags all over the hallway. Our room smelled bad like smoke when it was supposed to be a non smoking room. Instantly gave us a headache and made our bags smell like cigarettes.
Excellent 8.0
Pros: Very clean.
Cons: Parking area.
Excellent 10.0
Pros: Location and rooms
Cons: Noise in room above us
Excellent 10.0
Pros: Great location to visit our kids who are both students at UK.
Mediocre 3.0
Pros: It was very close to UK Hospital
Cons: The hotel staff were very rude, I encountered 4 different staff members and each were rude and not helpful at all. The hotel wasn’t bad, our room had some dirty towels left on the floor along with empty cups on the floor in the bathroom.
Excellent 10.0
Pros: everything was quite satisfactory
Cons: single use plastic still in some use in the toiletries. But they had paper plates and cups at breakfast!
Excellent 10.0
Pros: Clean rooms. Great breakfast. Friendly staff
Excellent 9.0
Pros: The staff was friendly and helpful, and the hotel is clean.
Cons: No. It's a good hotel. Excellent location.
Excellent 10.0
Pros: Seemed brand new. Very clean, comfortable room. Love when hotels offer A decent hair dryer (the little things make me happy). Nice breakfast selection that included gluten free muffins!!
Okay 5.0
Cons: It wasn't the hotels fault but was advertised as having a hot tub but didn't. When arrived at 830p there was no power so unable to watch tv use microwave which caused an unplanned eating out expense. Power came on around 330am so room was hot
Good 7.0
Pros: Location
Cons: Good
Good 6.0
Pros: Checking was easy Close to University or Kentucky campus.
Cons: Ceiling in room over bed needs repair, drywall seams were separating and discolored. AC on 4th floor did not work in common hallway areas. Thermostat read 84 degrees. Breakfast was cold, the egg omelet which is standard for HIE was so cold the cheese wasn’t even melted. Trash during breakfast was overflowing and not emptied until I notified front desk.
Excellent 10.0
Pros: Convenience to downtown, cleanliness
Cons: No
Excellent 10.0
Pros: Close proximity to University of Kentucky Medical Center. Complimentary breakfast exceeded expectations.
Okay 4.0
Pros: Proximity to UK is great. Location was convenient for our visit.
Cons: We could hear every movement in the room above us and it was loud. The rate was quite high for the night considering this.
Excellent 10.0
Pros: The staff was very friendly and extremely helpful. They went above and beyond my expectations.no
Excellent 8.0
Pros: Location we wanted
Cons: Price was too high
Good 7.0
Pros: Modern decor, great free breakfast, comfortable matress, great location
Cons: Hot tub was broken and front desk stafff could have operated a little quicker upon check-out
Okay 5.0
Pros: Large room with wall mounted TV
Cons: WIFI was awful, no exhaust fan in the bathroom
Excellent 10.0
Pros: This hotel is really new. My family really enjoyed the hot breakfast. I would stay here again the next time we are driving through Lexington. We ate at Graeter's ice cream which was close by, and it's near the University of Kentucky as well.
Good 7.0
Pros: Cleanliness and friendly staff
Cons: Hot needs update
Holiday Inn Express & Suites Lexington-Downtown/University - Lexington
Rated no. 11
8.3
Excellent 8.3
Based on 281 reviews
Details
Reviews

Cleanliness
7.9
Comfort
8.0
Facilities
7.1
Location
8.5
Overall
7.5
Overall 8.0 Excellent
Based on 1,013 reviews
Cleanliness
7.9
Comfort
8.0
Facilities
7.1
Location
8.5
Overall
7.5
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
8.6
Overall
7.3
Cleanliness
8.0
Comfort
8.1
Location
8.6
Services
7.6
Staff
8.8
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
7.6
Facilities
6.8
Location
7.6
Overall
8.0
Cleanliness
7.9
Comfort
8.0
Location
8.5
Services
7.3
Staff
8.5
Cleanliness
7.8
Comfort
7.9
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.6
Comfort
7.9
Facilities
7.0
Location
8.2
Overall
7.2
Cleanliness
7.5
Comfort
7.9
Location
8.2
Services
6.9
Staff
8.4

Excellent 8.0
Pros: For the money you can't beat this place....I'm not picky, but it must be clean and feel safe in my room i.e. a good door lock. This was my 3rd stay here in the last couple of years.
Cons: I will admit the drive in looks a little sketchy, but once you are in the hotel it is fine.....would love to have real coffee offered in the lobby and a simple continental breakfast.
Excellent 9.0
Pros: It was clean.
Cons: Hard to get to from the road. Very dark parking lot. Laundry room light barely worked.
Excellent 10.0
Pros: Furniture and bed
Cons: I don’t think something was not quite good
Excellent 8.0
Pros: Didn’t have it
Cons: Tv
Excellent 10.0
Pros: Good location....
Cons: Nothing....
Excellent 8.0
Pros: Clean, spacious and well located
Cons: Shower water was lukewarm and sink drained slowly
Okay 5.0
Pros: N/A
Cons: Hallways & doors very outdated. Outside of doors looked dirty. Front room of the suite was gloomy. Couch was dirty. We will not be staying here again.
Okay 4.0
Pros: Location
Cons: Sinks in tub and wash basin did not drain Sort of clean, but not really
Excellent 10.0
Pros: The hotel is newly renovated. The room was very clean. The staff was nice when we checked in.
Cons: Getting into the parking lot can be tricky depending which direction you’re coming from.
Excellent 10.0
Pros: Staff. Cost. Cleanliness
Excellent 10.0
Pros: Night clerk was amazing
Cons: none
Okay 5.0
Pros: Very nice front desk staff
Cons: No Hot Water ....No working ice machine They say they are remodeling, but not sure what they are going for ...nice hotel or low priced bed house
Poor 1.0
Pros: Close to the airport.
Cons: One of the worst hotels I have ever stayed in. Run down, noisy and the bed and pillows were terrible. I would not pick this hotel again.
Excellent 9.0
Pros: The room and staff were amazing! Had issues with a tv but clerk came and worked on it until it was working well!
Cons: The only thing was the location and not clear how to get to it.
Good 6.0
Pros: Hotel is in a great location for sports events at UK.
Cons: Hotel is older and our room was in need of updates. Breakfast choices were very limited, hot fresh coffee was available.
Excellent 9.0
Pros: Location and Staff.
Cons: The free breakfast was not nearly as good as previously stays.
Excellent 9.0
Pros: Clean and well located
Mediocre 2.0
Pros: location and price
Cons: key cards had to be reprogramed every time we tried to re-enter the room. Decor was shabby. inside of elevator needed paint, floor repair. Bathroom exhaust fan did not work. There was only one coffee pouch for a 2 night stay.
Excellent 9.0
Pros: The staff was very nice. The room was clean and was much larger than I expected for the price. The bed was comfortable but the pillows were a little hard. Most important was that I was traveling alone and felt quite safe and secure.
Cons: My only complaint was the room had an odd odor. It smelled musty and had a strong chemical smell. It was like they were trying to cover the smell with cleansers.
Excellent 9.0
Pros: Large spacious room and jacuzzi tub
Poor 1.0
Pros: The bed was comfortable. That's about the only positive thing I can say about this awful place.
Cons: Where to start? cobwebs, peeling/chipped paint, peeling wallpaper, dirty carpets, broken toilet seat, and the creepiest overall vibe of any place I've ever stayed. All this in a room that the desk clerk claimed was remodeled. Don't stay here!
Excellent 10.0
Pros: Everything.nice big rooms.
Excellent 8.0
Pros: For the money, the location and room are a good deal.
Cons: Breakfast is not their strong point. If you value a great free breakfast, then you might be dissapointed. We were headed to First Watch to eat with a larger group anyhow, so that was a non-issue.
Okay 5.0
Pros: Price and location.
Cons: Breakfast was awful.
Excellent 8.8
Pros: Sharing a driveway with - and situated catercorner to - a rather stately and impressive looking hotel, the Inn on Broadway is humble by comparison. Yet what is lacks in polish it makes up for in comfort, warmth and price. The bed was fantastically comfortable; I didn't check under the mattress cover, but whatever they're using for guest beds is both delicious and contemporary - the beds are of the newer variety (not memory foam, as far as I could tell. Maybe pillow-top?) Doesn't matter: comfortable beds. A+. The room itself was clean, adequately appointed, linens fresh and spotless. What could use some attention is the carpeting throughout the main hallways and the carpeting in our room, specifically, had a small camel hump running the length of the room. No doubt the place is clean, but the dated pieces, once replaced or refreshed, will bring another star. If you can get past the slightly dull (read: no bling here) appearance compared to updated hotels, you'll be just fine. If you're looking for white glove, designer interior, stay elsewhere. Or keep your eyes closed. The breakfast was nothing unusual nor awesome. Predictable, standard and very workable for travelers, business or family. Plenty of cereal, oatmeal, biscuits and gravy, yogurt, fresh fruit, and the second morning offered scrambled eggs. Juice, coffee, small baked goods, etc. No "wow" factor but enough choices to make a decent on-the-fly breakfast. No complaints. The staff was warm and friendly, personable and professional. I'd love to stay for parent's weekend but I think they're already booked!
Cons: Smoking in the fire stairwell when there are clear and abundant signs the building is NO smoking anywhere. The smoke wafted through the hall into the room, slightly (ever so slightly). Even though I was staying in a room on the opposite end of the building, the smell of smoking was annoying enough to compel me to go find from where it was coming. The stairwell. Not sure why this was condoned, but that was a but thumbs down for me. If I could smell it on the top floor, I'm sure others could, elsewhere in the building.
Good 7.0
Pros: The hotel was great. I was surprised that I ended up in a small suite. A pity that I was only there the one night.
Cons: Wifi wasn't working in the hotel which limited my productivity.
Good 7.0
Pros: Nice area and good accommodations.
Cons: The breakfast was terrible. Eggs were not even done,and VERY limited. Also had the WiFi system go down and the front desk was NO HELP AT ALL. I had work to submit and had to wait till I was home and late. WILL NOT STAY HERE AGAIN AND NO ELSE SHOULD.
Okay 5.0
Cons: Old needs updated
Poor 1.0
Pros: Nothing
Cons: The wifi did not work at all. I was traveling for business and had a lot of work to get done and couldn't finish it because the hotel's internet was awful. The room was seriously outdated, the shades from the lamps had tears in them. would not recommend!
Excellent 10.0
Pros: Staff was very welcoming, always had a smile.
Good 7.1
Pros: The rooms smelled clean and well kept. I liked that I had a couch in my room! I liked the location next to a major street, and I liked that there was some kind of breakfast included. Mini fridge in room, decent internet, two tvs, plenty of closet/drawer space. The staff is super friendly though seemed to be harried and overworked (often times there was no one at the desk). Really nice people though. I liked that they kept the dining area open even when the breakfast wasn't on so you could go get a plate or plasticware for take-out and coffee.
Cons: The cleaning staff did some odd things: such as cleaning my coffee pot, but not doing anything else (not making the bed for instance). I hated the hot portion of the breakfast and wished there was something other than mushroom gravy on biscuits! Lots of little things were a bit off - like the placement of the fridge made it such that you had to tip it over to be able to open it, the majority of the lighting in the room was fluorescent bulbs which is a really depressing kind of lighting.
Okay 5.7
Pros: Room looked like a well-kept retirement facility. Good breakfast in the morning. Clean.
Cons: Room had no AC and the window was painted shut. No one mentioned it upon check-in. Night concierge couldn't speak English. Morning concierge wasn't able to help and asked me to call back later. Wasn't able to, so no idea if they would've been helpful.
Excellent 8.0
Pros: Great room for the price. Comfortable bed. Great water pressure (I know it's weird to note that, but it's better than most hotels I've stayed in). Overall layout was good.
Cons: There were a lot of VERY noisy guests on the floor that were yelling loud enough to wake us up at 4am. I know the hotel can't control this, but it marred an otherwise great stay.
Good 6.8
Pros: The location was perfect.
Cons: Even though the beds were comfortable, they were full size and too short for my 6 foot husband. The room was huge, but needs work done (ceiling peeling, carpet is old and had a bump in it).
Good 7.3
Pros: Great staff
Cons: Out dated
Okay 5.6
Pros: Friendly staff; great location to all points in Lexington
Cons: Holes in the towels, bath mat, bed blankets; one lamp in the room wouldn't turn on despite LED light bulbs in it; TV would not go on with the remote and had to be manually switched to channel 3 before cable came on.
The Inn On Broadway Keenland/Airport - Lexington
Rated no. 12
8.0
Excellent 8.0
Based on 1,013 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
7.3
Location
8.3
Overall
7.2
Overall 7.9 Good
Based on 265 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
7.3
Location
8.3
Overall
7.2
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
7.2
Staff
8.5
Cleanliness
7.8
Comfort
7.8
Location
8.2
Services
7.2
Staff
8.6
Cleanliness
8.1
Comfort
8.4
Facilities
10.0
Location
8.3
Overall
9.3
Cleanliness
7.7
Comfort
7.5
Facilities
4.6
Location
7.9
Overall
4.0
Cleanliness
8.7
Comfort
8.7
Location
8.7
Services
7.7
Staff
8.7

Excellent 9.0
Pros: The lobby, and restaurant, location
Cons: Bathroom had a crack in the wall and one of the towels was a bit dirty
Excellent 10.0
Pros: Comfortable bed, cozy and quiet, clean and beautiful, friendly staff
Good 6.0
Pros: There was no free breakfast. At least when I went down at 7:30am. I typically stay at the Hyatt which has a great free breakfast and cost less per night, disappointed. Location was perfect, we stayed there bc it was 3 miles from our destination.
Cons: The room had ants, and lots of them. All in the bathroom for some reason. I don't udnertsand how that is possible on February 11thw hen it is 22 degrees outside.
Excellent 10.0
Pros: This hotel was beautiful and in a great location! The hotel was also very clean and the rooms were well sanitized with a seal on the door when we arrived. I will definitely recommend this hotel to others looking to stay in the area.
Excellent 10.0
Pros: The person who helped us at the front desk from the time we arrived, was excellent! Beautiful hotel! We loved taking pictures outside in front of the horse.
Cons: Everything was great!
Excellent 8.0
Pros: Hotel staff, restaurants and rooms were very nice. Old, renovated place. It lists that there is a pool - however, no indoor or outdoor pool on site.
Cons: No pool although it lists one. Next to hospital, so very loud throughout evening
Good 7.0
Pros: The lobby and bar area / each of the employees were very friendly
Cons: The room had several issues including: the heat/ air only one unit worked, there were several cracks in the molding and trim, windows were filthy, the bathroom has some broken tiles, there was toothpaste splatter on the bathroom trim, which made it feel even dirtier than the dark grey paint that seemed to be that color so You can’t see the age of the poorly kept property.
Excellent 10.0
Pros: When we checked in, we had an issue with our booking. Ian at the front desk made sure to get things right for us. He was extremely patient and helpful. We had drinks and appetizers in bar, staff was top notch. We really felt comfortable and enjoyed our stay.
Good 7.0
Pros: Very clean, staff was friendly.
Cons: We booked this hotel because booking.com stated there was a pool. The pool was the only reason we stayed in a hotel for the night. We checked in and the manager told us the pool closed 2 years ago.
Good 6.0
Pros: Service from hotel employee at restaurant/bar
Cons: Called into restaurant - no answer Called into front desk - no answer Coffee shop food was sub par Front line staff sub par No lunch or breakfast available Compared to other Hiltons we've stayed at this one fell short.
Good 7.0
Pros: I did like the location pretty well and I liked the style / decor.
Cons: The customer service for food and drink and restaurant was not that great. Not even being able to get a cup of coffee after 10a was bad. The guy is standing there by the coffee machine at 10:10a and says can't serve you coffee its after 10a. Also closed e
Excellent 10.0
Pros: Very nice staff. While the room was small and kinda basic, the quality was high. The mattress was really comfy, and bedding nice quality. The showerhead was terrific-I took long showers because they felt so great. Loved the coffee bar and lounge.
Cons: Nothing I didn’t like. I loved it!
Good 6.0
Pros: Very friendly staff! Clean hotel room.
Cons: Tiny room! Barely enough room for bed and desk/dresser. Bathroom was small, too. Shower had low water pressure. Expected better from looking at the pictures/description and the regular nightly price.
Excellent 8.0
Pros: Hotel was beautiful and historic, and centrally located to all the attractions we were in town to see. The hotel staff was also very accommodating to our needs and made things right after our first room didn't meet expectations
Cons: Our first room was quite far away from the entrance. When we arrived, the fan and toilet seat was broken in our bathroom and we killed a bug 30 seconds after getting into our room.
Excellent 10.0
Pros: This hotel has lots of character.Rooms are nice and clean. Staff was nice..definitely stay here again!!
Okay 5.0
Pros: The location. I really like the look and appearance of the overall hotel.
Cons: Every time someone opened a door at night our hotel door made an awful noise that startled us. This happened numerous times throughout the night.
Excellent 8.0
Pros: Great location close to Rupp Arena. Easy to get in and out of.
Cons: No lounge, restaurant closed too early to enjoy a night cap.
Excellent 10.0
Pros: Everything
Cons: No
Excellent 10.0
Pros: The staff was superb! From the front desk to the restaurant staff - that alone would be reason to return.
Excellent 10.0
Pros: Remodel,location and staff.
Cons: Our bathroom. Did not have an exhaust fan and it needed renovated. Very small for room size.
Okay 4.0
Cons: The hotel is perhaps a little too pet friendly. The hallways and my room smelled like wet dogs. There no way the areas were cleaned thoroughly and this is a problem. My child has severe pet allergies. When hotels are cleaned properly, we can manage.
Excellent 8.0
Pros: The architecture of the once fantastic Hotel was a joy to explore. You could imagine and see the magnificent history all around you. This alone made our visit very worthwhile.
Cons: Unfortunately my purse was stolen from our car, either while we ate at the nearby steak house, or while we were parked at the Hotel. The car is new to us, and we found the locking system to be defective.
Excellent 10.0
Pros: This is a great historical hotel. They have kept it up nicely.
Cons: Just that there is construction going on,
Mediocre 3.0
Pros: Our room was much larger than we expected which was great. Excellent location.
Cons: 4 nights here & our room was only cleaned after the first night. Had to call for towels multiple times, the trash cans were overflowing, etc. They don't have a microwave for guest use in the entire hotel. The pool was filthy. Very disappointed overall
Okay 5.0
Pros: It was in a good location for me and was easy to get in and out of. The beds were comfortable but beyond that it was average at best.
Cons: The tub did not drain so I took a took my showers standing in a small pond. The hardware on the bathroom sink moved around it was not even completely set and then I could feel the floor move in a couple spots under the carpet. I can not say I would re
Okay 4.0
Pros: It was very clean.It made the experience tolerable.The staff was very nice.
Cons: Room appeared to have been renovated.But, the toilet was not bolted at all. The towel bar was IN the shower/tub area and if you showered without moving them they became damp.Many other issues. At 30% capacity,we should been have moved to another room.
Good 7.0
Pros: Comfortable. Good bar and restaurant with excellent staff in both in the evening. Good front desk staff.
Cons: Needs more internal signs, especially to find the lobby.. One employee at their $16 breakfast buffet was unfriendly (seemed annoyed). Would have liked to receive my total bill at checkout.
Okay 5.0
Pros: Restaurant has good food but pricey. Staff was really nice.
Cons: Older hotel that had long dark hallways too far to walk and our room had big cracks in ceiling. They changed our room because first one was too far from door and second room heater didn’t work.
Okay 5.0
Pros: Convenience
Cons: Ate in the Bogart....the service was poor. The food was average. My wife got her vegetables after she completed her meal(did not want to wait as her food was geeting cold)
Excellent 9.4
Pros: We had such a fun weekend in Lexington! I loved that Campbell House was so close to downtown- it took us about 10 minutes to drive in to all the shops and bars. The lobby was beautiful, our room was perfectly adequate. The set up of the hotel is a little confusing, but upon checking in, I was given a map of the grounds so I could find my way around.
Cons: My only real complaint is that the halls and elevator were really dark.
Good 6.0
Pros: Overall ambiance was nice. Outdoor seating area was great. Pakring was good. Location was convenient. Staff friendly
Cons: Bathtub did not drain. Slow check in because they only had 2 people for such a busy weekend. Had to walk through the main dining room to get to the bar. Room was very small. No room in bathroom for toiletries. Poor lighting in the rooms. painted very dark
Okay 5.0
Pros: Called and complained and no return call
Cons: Mold on mirror TV didn't work courtly. Paint cracked and missing all over
Okay 4.0
Cons: Room and bath to small.
Good 7.0
Pros: I liked the charm of the older style hotel. The location was also great. Close to food and other nightlife.
Okay 5.0
Cons: battleship gray walls {hip,?I say dark} very little space in bath for toiletries,only 3 small draws for cloths .Close to hospital means sirens
Okay 4.8
Pros: Beautiful decor and hotel. Decent location if you're visiting in town for work or pleasure.
Cons: Booked for my spouse to take a short two-day break. There was ample noise, from both ambient sources like plumbing, and guest noise from the hallway and adjacent rooms to keep my spouse from relaxing. Indoor pool was down for maintenance, and unable to use. Bugs frequented both the bathroom and hallways. Nothing too serious, but definitely noticeable. I also requested, by calling directly, that they not share the bill with the guest (my spouse). This was supposed to be a nicer hotel, and the nicer price tag came with it. However, I knew my spouse would not appreciate the accompanying cost. They still gave a bill and that only aggravated the unpleasant stay.
Mediocre 3.0
Cons: Under reconstruction. Noisy. Windows covered in opaque plastic
The Campbell House - Lexington
Rated no. 13
7.9
Good 7.9
Based on 265 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.8
Facilities
8.0
Location
8.4
Overall
7.2
Overall 7.5 Good
Based on 315 reviews
Cleanliness
7.3
Comfort
7.8
Facilities
8.0
Location
8.4
Overall
7.2
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.3
Comfort
7.7
Location
8.3
Services
6.9
Staff
7.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
2.0
Location
4.0
Overall
4.0
Staff
1.0
Value for money
1.0
Cleanliness
7.3
Comfort
7.9
Location
8.4
Services
6.9
Staff
7.8
Cleanliness
7.0
Comfort
6.9
Facilities
4.0
Location
8.4
Overall
4.0
Cleanliness
7.4
Comfort
8.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
7.0
Comfort
7.7
Location
8.3
Services
6.4
Staff
8.0

Excellent 10.0
Pros: Rooms are spacious, so clean, staff very helpful!
Cons: No
Excellent 10.0
Pros: Peace full and quiet
Cons: No
Okay 5.0
Pros: The location
Cons: We were told that the pool was open when we called, the day we showed up we were told that the pool was closed due to Covid-19. We made the reservation just 2 weeks ago during Covid-19 so what happened in the 2 weeks
Mediocre 3.0
Pros: Nothing
Cons: Rooms are not clean. Beds are hard. No hot coffee. No hot water. No breakfast as advertised. Just a bad experience
Excellent 8.0
Pros: The service and hospitality was exceptional!
Cons: Nothing
Good 7.0
Pros: Big room, comfortable bed
Cons: No hot breakfast, minimal fresh coffee.
Okay 5.0
Pros: The room is very large for the price.
Cons: They put a 50 dollar hold on credit card and it has yet to be released several days later.
Excellent 10.0
Pros: The location and the environment (business) that was near... Everything was in walking distance...
Cons: No
Okay 5.0
Pros: The location is great. It’s by many restaurants.
Cons: The room was not clean. The were many stains in the sheets and mattress. The staff was hardly present. The breakfast doughnuts and pastries were stale. It was obvious that they just reused them instead of buying fresh ones.
Okay 4.0
Pros: Pool was good.
Cons: Breakfast was lacking, majorly. No point to even say they serve breakfast when there was nothing available but yogurt and nothing to drink, not even water. It’s only 7 am but apparently opened at 7 am. Maybe 6 cars in the parking lot.
Mediocre 3.0
Pros: Falling apart
Cons: Filthy banged up doors. The place needs refurbishing
Good 7.0
Pros: Great location next to restaurants and gas stations, oh and a Walmart is close by!
Cons: Pool area, room was nice and heated but the water was ice cold! Was not a heated pool and we couldn’t even get in and play because it was so cold!
Mediocre 3.6
Okay 4.0
Pros: The room had a couch and a dining table
Cons: Workers were very rude. I rung the bell several times and nobody serviced me. Rooms were semi clean. I could hear everything from the floor above us
Good 7.0
Pros: The room was clean.
Cons: The pool was way too warm. Breakfast was pitiful. Besides the room, the cleaniness was not great.
Good 7.0
Pros: The entire Lobby was under construction and dust everywhere no breakfast was offered whatsoever so I don't know how you can put breakfast on the chart that we select the room from and then they don't serve it nothing nothing at all very disappointing
Cons: Yes very much so construction workers in the lobby and would not move out of the way when we were going through the lobby I prefer Six Feet Under the current conditions of the pandemic the individuals working had no regard for MyHealth
Excellent 8.0
Pros: Location
Cons: Breakfast, Appeared all bread items was kept in refrigeration prior to being put out, butter so hard that you couldn't spread, sausage links very, very greasy with liquid in the serving container.
Excellent 8.0
Pros: Friendly staff & nice location
Cons: Hallway doors were a bit dirty
Mediocre 3.0
Pros: Location, location, location!
Cons: The mold fumes in our room were so bad it stung our eyes.
Excellent 10.0
Pros: They gave me a 1st floor room because my son is disabled and smokes so it would be much easier on me. I m elderly and they could see that. They were very helpful and such nice staff.
Cons: Nothing
Good 7.0
Pros: convenient location for us. breakfast included.
Cons: pet fee is too high.
Excellent 8.0
Pros: The bed
Cons: The baseboards and carpet need clean all around the room!
Okay 5.0
Pros: Location for purpose of trip.
Cons: Providing clean towels and other items late and below par. Had to go to front desk for wash clothes.
Poor 1.0
Pros: The location
Cons: We had to wait for about 15 mins before someone came check in. The toilet stool was stopped up. The breakfast was not the best.
Excellent 9.0
Pros: Very clean and roomy. Exceeded expectations!
Poor 1.0
Pros: This hotel was gross. The room smelled like a bird cage. The carpet was wet in one area. There was a leak in the ceiling in the women's restroom and the floor was all wet because of the leak.
Cons: This hotel was gross. The room smelled like a bird cage. The carpet was wet in one area. There was a leak in the ceiling in the women's restroom and the floor was all wet because of the leak
Excellent 8.0
Pros: Nice. Good location
Cons: No outdoor swimming pool
Good 7.0
Pros: Close to hospital.. 3.1 miles hotel is near a steakhouse, gas station, baskin Robbins and Donatos pizza
Cons: Room was not cleaned very well. But the bed was very clean
Okay 4.0
Pros: People were nice. Price was good.
Cons: It was dirty. Sheets were dirty. You get what you pay for.
Okay 4.0
Pros: Room was very spacious
Cons: Bathroom was poorly designed, small, stained, and lacked general cleaning .
Poor 1.0
Cons: We had left a lid off a Gatorade and it had ants all over it. He then discovered ants was all over the place. At checked out we tried to tell the rude front desk attendant who did not care. When my husband said we would not return, his response was FINE.
Good 7.0
Pros: One employee ( engineer/ desk clerk/ all around handyman) was exceptional.
Cons: There was no cable or internet for the first day and night. The common areas looked old, beat up and worn. The hotel needs a rehab.
Okay 5.0
Pros: Not much
Cons: Smell of marijuana in the halls ( which I told front desk about )
Poor 1.0
Pros: Good location. We have stayed at this hotel in the past and it was good. Our last experience will make us look for another hotel when traveling to the Lexington area. Room not properly cleaned, not working order and breakfast area not restocked.
Cons: For starters, it took 3 rooms before we got one that had clean bedding. We turned in for the night only to discover our sink wouldn't drain. Next day after being gone all day, get back to see not only isn't our room made up but sink hasn't been fixed.
Okay 5.0
Pros: This hotel needs a facelift. It's showing wear and tear. Not sure I will book again.
Mediocre 3.0
Pros: Location.
Cons: We had to pull out the not stand to plug something in and there was trash behind it. It was not clean around the beds. It was a warm day and the air-conditioner did not work. We had a temperature all the way down and it did not cool the room. No sleep.
Mediocre 3.7
Pros: Comfortable beds , friendly staff
Cons: Hallway floors were dirty, room A/C didn’t work(I couldn’t sleep all night) leaky faucet in bathtub, dirty around nightstand, no vending machines,
Good 6.0
Pros: Good price for location.
Cons: Halls and elevator area not so clean, but room wad ok.
Good 7.0
Pros: Location, friendly staff
Cons: Room was not finished (paint splotches, stains on the curtains, no hook on the back of the bathroom door), TV is new but small
Mediocre 3.0
Pros: Location was convenient
Cons: No shower curtain in our bathroom; blood stained pillow; pet hair on the couch; seemed dirty and run down
Poor 1.0
Pros: The ONLY thing I liked was its location, which was near the facility where the event we were in Lexington to attend was held. Had we not arrived so late and had time to find alternative lodging, we would not have stayed there.
Cons: Alot. The hotel was not clean. This was not just from the renovations being made (as the front desk clerk suggested). Upholstery (pillow to front desk) and entire room was dirty. The clerk was inattentive-would not get off her cell phone to register us.
Good 6.0
Pros: location and friendly staff
Cons: commode did not work properly; carpet was badly stained; roof safe was not accessible
Okay 5.0
Cons: Sink drained slow. Had Betty Boop toilet paper (it was shiny, slick and poop would not stick to it) It was cheap. The price was Okay
Good 7.0
Pros: Breakfast was good.
Cons: Sofa bed was a little run down with seems coming apart. Had to reset key at front desk everyday of our stay.
Okay 5.0
Cons: The staff was less than friendly.
Mediocre 2.0
Pros: nothing
Cons: dirty
Mediocre 3.0
Pros: Hotel employee was very helpful and went out of his way to assist.
Cons: The store did not close correctly. The bathroom was dirty (toilet and shower). The room smelled like mildew. Telephone did not work properly.
Mediocre 3.0
Pros: Breakfast area had good selection of items and was well stocked. Lady working in the breakfast area was fantastic. Room size was good size and the space clean.
Cons: Very disappointed in the management at this hotel. Requested a quiet room due to me being a light sleeper. I was given a room close to the major road next to hotel. Also a road project was going on past midnight on the night of our stay.
Poor 1.0
Pros: Rooms were quiet
Cons: Dog food and pet hairs all over the floor. Bathroom was disgustingly dirty. There was no shower curtain. It's as if the maid made the beds and then left the room and forgot to come back. It was by far the grossest room I have EVER stayed in.
Excellent 10.0
Pros: Friendly staff they were there last year too.
Excellent 10.0
Pros: Room was spacious, clean, and well appointed.
Cons: Booked online shortly before arrival same day, however the dates for arrival & departure were incorrect, causing delay for check in. I am glad to say that the matter was cleared up by phone with Booking.com in a reasonable amount of time.
Comfort Suites Keeneland - Lexington
Rated no. 14
7.5
Good 7.5
Based on 315 reviews
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