Hotels near Capital City airport

Pros: The breakfast was great. There was chips in the sofa so I couldn't use the pull out bed and there was someone else lip gloss in the bed. And the water spots in the shower was a disappointment. The staff was great

Pros: Size of room

Cons: The manager. Room was loud and had poop on the couch

Cons: The toilet in the room did not work, they changed the room but they gave me one bed and the original reservation was for two. breakfast didn't taste good

Pros: The rooms were amazing, comfortable beds and very clean! One friendly front desk employee, I believe he was management.

Cons: The fact they do not check up on if a guest has a dog and if it follows their guidelines of size and breed! I checked my baby girl in and she was viciously attacked by a large dog not on a leash in the security doors did not follow up with me on incident

Pros: Excellent customer service, WIFI, Parking, free made you order

Cons: Toilet was a bit dirty

Pros: I let the staff know we were traveling with our dog and cat, due to a move into the area. The staff were prepared with a ground level room that I could walk my dog out of to allow him to do his business. They also had a treat bag for him.

Cons: Nothing really. The food was ok for continental breakfast. Probably could've been better, but under circumstances of coronavirus, it was adequate.

Pros: everything

Cons: no pool that's it

Pros: Clean and quiet

Pros: The breakfast cook was amazing 😍

Cons: Absolutely nothing!

Pros: Great room. Comfy bed. Very clean. The best hotel breakfast ever. Awesome location.

Cons: The window into the hallway.

Pros: breakfast was excellent and the location was easy to find

Cons: furnace in the room was noisy.

Pros: Best breakfast in Lansing. Book this hotel for the breakfast and fun if nothing else. Tom and Jojo are a riot and start your day off perfectly!

Cons: Staff were great!

Pros: The rooms themselves, as well as the staff & the calm ambiance

Cons: I can't think of anything

Pros: The staff and the way the rooms are setup. Also, thatvthey don't charge an incidental fee/deposit.

Cons: No

Pros: Welcoming staff. Nice atmosphere.

Cons: Like the room warmer and could not turn up temp higher than 72

Pros: It was quiet

Cons: The shower bar was broken

Pros: Clean, size of rooms, location, pet friendly!

Cons: No pool

Pros: There was a slight disinfectant smell in the room that was not appealing.

Pros: Clean, comfortable, suite with plenty of space. Good breakfast. Shuttle to the Lansing airport was provided for my son at 5:00 am. The hotel staff were very friendly and provided excellent service.

Pros: Its clean and the bed and pillows are comfy

Pros: Rooms were spacious. Unique hotel design. Hot off the griddle breakfast line.

Cons: Room seemed outdated. Carpeting was new but other things were old. Popcorn ceiling stained with dirt from vent.

Pros: Great staff and breakfast was amazing!

Cons: Our bathroom had hairs in it. Otherwise the rest of the room was very clean.

Pros: The staff was very friendly and accommodating.

Cons: Needs updates desperately! The bathtub was atrocious. Paint peeling off the bottom and a nasty green ring around the drain. Overall, a very old looking hotel.

Pros: Location was very good

Cons: Hotel public spaces and rooms could be cleaner

Pros: Location

Cons: New clerk at the front desk seemed VERY new. When I asked for a room in a quiet area-she put me directly across from the happy hour area. Glad I was going back out to do some shopping or I would have asked to move!

Pros: Breakfast was served by an elderly man who loved what he did. He made the whole experience be more than just a hotel stay. The hotel was clean.

Cons: The person who checked me in was not very friendly nor willing to be helpful.

Pros: Excellent made to order hot breakfast, spacious rooms,free drinks at social hour.

Cons: A little dated and older looking

Pros: Facilities and staff were great, the room was bigger than expected. bathroom was a bit tight.

Cons: The heater.... every time it turned on, it was absurdly loud and impacted my wife and I sleeping well throughout the night.

Pros: Breakfast was the best I've had in years for a free breakfast. Biscuits were super soft and fluffy. The gravy was as close to grandmas as you're going to get for commercial food. It was great!! Then they had breakfast sandwiches that were amazing. Along with drinks, fruit, and many other options to choose from. I loved that a server was serving the biscuits and gravy, so I knew that people weren't being unsafe.

Cons: The pillows could've been better. We usually bring our own because its hard to find a good pillow at a motel. Although, we have been seeing more and more motels with nicer pillows, this place did not have the ones we prefer. Also, bathrooms are a big one for the wife and I. We had to upgrade the room to be able to have a glass door shower. Seemed like the shower was the only upgrade they did to the king suite. It was a normal size room, with a nice bathroom.

Pros: Staff were extremely friendly.

Pros: I rated this property a 10 because Alec from the front desk made our experience so pleasurable. He was so professional and friendly. He made us feel beyond welcomed.

Pros: nice clean room friendly staff

Cons: No breakfast because of covid couldve been something

Pros: The room was clean, staff were friendly and good location.

Cons: Nothing

Pros: Nothing

Cons: The room had bugs in it

Pros: location and cleanliness.

Cons: no

Pros: Friendly staff, comfortable bed, clean room, and good food in the morning. Great experience from the time I checked in to the time I checked out.

Cons: No

Pros: Staff is amazing! Friendly and helpful. Great experience

Cons: No

Pros: It was close to highways with easy on, easy off access. It was close to restaurants and shopping although we weren't there for that. It had a nice lobby/eating area to hang out with friends. Staff was very friendly.

Cons: The fans in the room were extremely loud. I thought maybe ours was broken, but we had friends in two other rooms and it was the same. If you shut it off to sleep, it was too quiet and stuffy. The pool was very small for the kids, more like a hot tub.

Pros: Location was great. Large comfortable breakfast area. Lovely room.

Pros: Very new and clean

Cons: No

Pros: Proximity to airport and shopping area.

Cons: Ants in the room.

Pros: Cleanliness

Cons: Price could have been lower. Also, initially the room keys did not work which was a bit inconveniencing. ..

Pros: Location, nice size bathroom, great shower

Cons: Highway noise was noticeable

Pros: The location was perfect and the room was beautiful!

Pros: The hotel was nice and clean and the staff was extremely accommodating.

Cons: I had asked for a late checkout because I was there with a wedding party of which they obliged. However, they never mentioned I would be charged for it. I certainly would've had no problem but I would assume they would warn you about it.

Pros: Very clean and new

Cons: Check in was 3 we arrived around 4 45 and no room so they said 30 to 60 minutes We left and they said they would call me when ready After 45 minutes of waiting we decided to go back and they had a room but they never called us. To much road noise

Pros: Friendly staff

Cons: Kids were knocking on my door and running away all night long

Pros: Staff are exceptionally good and will go above and beyond for you. 24/7 food is available on site. It’s direct tv but I enjoyed the selection of movies available on the tv.

Cons: One of the things I didn’t like at the property was that even though the staff are very nice there are fees for just about everything for example even though my room was already ready because I wanted to check in early I was charged and I’m out basically if there’s a way to charge you they figured out how to charge you for it. The other thing the bed was very uncomfortable I did not have a good nights rest the couch bed was more comfortable than the actual bad and our refrigerator did not work in our room. Be prepared I was shocked that there was no microwave in the room

Pros: Clean, comfortable and we'll thought out

Pros: Convenience. Close to everything that I needed to be by.

Cons: Parking Lot. They need to put a sign on the door of the hotel entrance from the parking garage.

Pros: The staff was really friendly and accommodating. The room we got was also very clean.

Cons: Breakfast wasn't what I was expecting but considering we were in a pandemic it made me glad to see they were taking such precautions. I have a restricted diet too and they did their best to make me a breakfast baggie with things I could eat. I miss having waffles as it's something I always look forward to when staying in a hotel but once things return to "normal" I look forward to being able to enjoy hot breakfast at hotels again. 😁

Pros: Great customer service

Cons: No

Pros: Location

Pros: The location. The free breakfast. Quiet. Covered parking.

Cons: Room could have been cleaner. Found plastic garbage beside the bed and powder on the floor of bathroom. No free lotion in the room.

Pros: The set up of the room was great. The sliding door for the bathroom was a nice design touch. And I appreciated the makeup wipes that were in the bathroom.

Cons: The breakfast (namely the eggs and pancakes) could be better. The pancakes were dry and depending on what morning the eggs were either flavored or flavorless. Maybe a remedy for pancakes would be to introduce a waffle maker or make waffles instead?

Pros: Location

Pros: brand new, very helpful staff, nice location

Pros: NOne

Cons: We did not anything!

Pros: The breakfast was included and it was amazing

Cons: No hot tub by the pool

Pros: The location is the best!

Cons: For the first time, I was very disappointed in this hotel. There were stains on the floor and on the furniture. the front desk staff was rude at check in.

Pros: The cost was good for such a great room. Very clean, and SUCH A comfy bed!

Cons: The restaurant/bar was a little confusing. It basically looked like a lounge with no staff running it. The room did not have a binder in it discussing the amenities of the hotel. That, along with a restaurant menu may have helped.

Pros: It is a fairly new property so it is very clean. Furthermore, it is near many restaurants, a Walmart, and an outlet mall. To make things better, it has a small bar in the lobby. Not much, but enough for a cocktail without having to leave the property!

Cons: Wish we could enter the hotel from the parking garage on the floor we were staying on rather than having to go down to the first floor. But it is still WONDERFUL to have a parking garage attached to the hotel. Perfect on the rainy or snowy nights!

Cons: There was hair and blobs of soap in the shower

Pros: It's fairly new, it is clean, staff is friendly and helpful, location is excellent.

Pros: The night staff and the night bar tender were fantastic. Good recommendations for dinner, conversation etc.

Cons: We had a leak so they moved us but the next room had clearly been smoked in and we moved a third time. Day staff was not friendly. I made a reservation error and the staff talked about me not knowing I was in the room.

Pros: Staff was very friendly and helpful.

Cons: Gym was pretty limited (but sufficient)

Pros: I have never met a kinder, more accommodating hotel staff. I recently visited to interview at Michigan State. The manager was incredible (thanks Nicole!) And staff made my stay relaxing and inviting. The bar was a perfect place to wind down after a long day. The team went above and beyond, even prepping breakfast earlier than stated for business travelers. Beyond that, the room was fantastic. Brand new furniture, the best shower I've had at a hotel in ages, and super comfortable beds. All in all fantastic!

Cons: There's not a single thing I didn't like. The only thing that would have been better was if the hotel was closer to MSU.

Pros: The overall cleanliness of the hotel. Employees very friendly and helpful.

Pros: Very clean and pretty, classic & modern at the same time.

Cons: I don’t have complain about it!

Pros: It was clean and comfortable. Food was good clean and neatly. Saff was very nice. We really enjoyed our stay. It was safe for covid-19

Cons: NO COMPLAINTS

Pros: Location.

Pros: Very clean and friendly.

Cons: There wasn’t anything I didn’t like.

Pros: The person at the front desk was very nice

Cons: The bed, the room was unclean

Pros: nice hotel good food restaurant.

Cons: The entire hotel lobby is under construction. Temporary Front Entrance (side of building).

Pros: The bed was amazing.

Pros: We love the basketball court, pool and my kids love the milk and cookie delivery

Cons: Hot tub was temporarily down.

Pros: The staff at the front desk was friendly and helpful.

Cons: For the price we paid to stay there, they should have offered a free breakfast.

Pros: Very friendly staff and very accommodating. They upgraded our room at no extra cost and put us across the hall from our family. Milk and cookies were offered around 8 pm. Nice touch. Very clean.

Cons: No

Pros: Cookies and milk at night was a great touch. Clean

Cons: and quiet.

Cons: The hostess didn’t tell us a thing about the sign up for the pool and left us clueless on the mornings breakfast

Pros: Everything

Pros: Our room was amazing. It was so spacious. The bed was AMAZINGLY comfortable. I have absolutely no complaints about the room or our stay. The staff was friendly and helpful. The hot tub was perfect - and I appreciate all of the safety measures in place at the hotel, including the limited number of people in the pool area at a time. We will definitely be recommending this hotel to many friends and we will be coming back with our daughters for a family night away.

Cons: The only thing I wasn't a big fan of was the breakfast - only because I am a big fan of hot breakfast. I completely understand why that wasn't an option right now. Thanks again for the amazing stay and all of the safety measures.

Pros: BEING WITH MY FAMILY

Cons: UNPROFESSIONAL

Pros: That they did have some things for breakfast and the pool and spa was open. They also gave plenty of towels in the bathroom. Loved they had an extra blanket. Good storage for your items.

Cons: Wasn't very informative of certain things. Reserving time for pool and didn't know how it went. Barely explained it. Surprise after surprise. Had to call for towels at the pool when she said she would be back with our towels. Then had poor attitude about having to bring towels. The hot tub was gross. Looked almost black. Food pieces on the floor by the pool. Thought it was just our family in they're to be safe. But she told me it was a max 10 capacity... So then more people came in. Was not comfy for the way they Didn't really make it corona safe. Didn't wear they're mask right. Constantly under her nose. Room wasn't very clean either. Smelled like weed big time throughout the building.

Pros: The location was central to Lansing and lots of smaller towns. The rooms were spacious and clean and the staff very helpful!! The breakfast was satisfying and Linda, our receptionist was very helpful and kind. Be sure to check out the market juts across the parking lot.

Cons: The pool and hot tub were full of unsupervised children all three times we tried using them. They were yelling and diving and made it impossible to enjoy.

Pros: the manager makes it a punt to take care of his guests. He is am outstanding manager. The staff was exceptional.

Cons: No pool

Pros: Even with the pandemic the staff and hotel was exceptional. The rooms were clean and as a bonus the hotel had the pool and hot tub up and running.

Cons: The only thing i can say the doors are loud when they close.

Pros: Location

Cons: Everything

Pros: Pool and hot tub was open

Cons: Im still waiting on my deposit in case of damage to be credited back to my account

Pros: Location

Cons: Upon returning for our second night stay, we found our room had not been cleaned. Learned you have to ask for that service now. Ok, but should have been told at check in. Did find maids in the hallway and got new towels and trash disposed.

Pros: Very clean modern room. Good breakfast.

Pros: The location and the ambiance was great.

Cons: The person that was over the breakfast in the morning was not so nice.. she had an attitude.

Cons: Very terse route manager upon check-in when I asked how to get to my room ... Her response was, “you go to the elevator and press the button for 2” She obviously hates her job I am a gold elite Hilton honors and Hilton Grand Vacation Club owner for 10 years and have never been treated with such disregard

Pros: It a newer hotel and nice and clean

Cons: Front desk, and the treadmill and hot tub could have been working

Pros: The room, staff, amenities were all excellent. Great location with easy access to airport and Spartan stadium.

Pros: It was clean, quite and convenient to expressway.

Cons: the shower head was a little wide

Pros: Location to where I was visiting

Cons: Getting woke up at 4:40 in the morning to a dance party in the room next us.

Pros: The room was so large! Loved the space it provided for us.

Cons: 10pm rule for kids was not enforced. Late night running the halls. Need more toilet paper stocked in the rooms.

Pros: newly remodeled smells new very nice

Cons: no

Pros: Nice, clean hotel

Pros: The staff were extremely friendly and helpful.. and those chocolate chip cookies...

Cons: Bed was comfortable, everything worked. This is funny but everywhere I go the stopper in the bathtub never works. With your hotel it worked. Silly I know but my house has only a shower, I look forward to the bathtub. Bob

Pros: The room layouts

Cons: We were attacked every night by bugs and my fiance even had to go to the hospital to be treated for bed bug bites and now she has a dangerous parasite

Pros: The staff were kind.

Cons: Housekeeping just walking into my room while I was sleeping.

Cons: The hallway smelled of weed. Really strong outside my room. Thought it was a non-smoking hotel.

Pros: We just stayed one night. The room was large and clean. Beds comfortable. Nice shower. Quiet.

Pros: Location and price

Pros: Clean quiet .. Polite staff. Laundry machines

Pros: es bueno!

Pros: The staff was the best extremely helper and always there when I needed them

Cons: The site said free breakfast and there wasn't any

Pros: The hotel location.

Cons: No all’s good.

Pros: The staff and location are great!

Cons: There were some people checking in that were ridiculous, but that was the only time we heard them.

Pros: It had a bed.

Cons: Price way to high during covid when you do not get access to amenities and breakfast is not provided. Room wasn't cleaned well.

Pros: Friendly & efficient staff.

Cons: Smell--musty, plus tobacco smell. Cleanliness could be improved.

Pros: The bathroom set up and the big comfy bed

Cons: The front desk lady's attitude and dirty looks

Pros: The location was great. Right off the highway and close to all the places we had to go.

Cons: The hotel had a old musty smell to it and the hallway smelled like weed. The balcony was not very pleasant to sit out on because it was so tall that when you sat in a chair all you saw was the wall. The beds were very uncomfortable.

Pros: Room was very clean

Cons: Balcony was crappy, bathtub wouldnt let you fill it past half

Pros: The rooms are amazing

Cons: My room door electronic locking system was low on power. Causing me to be locked out for over half hour. After 4 tries, manahee came up and let me in and I then switched rooms so I wouldn't have to ask to be let into my room during remainder if my stay

Pros: There was a balcony that i could sit outside and enjoy the day, the fact ththat i could bring my dog, and the cost for that room was great!

Cons: Not that i can think of right now

Pros: Beautiful hotel comfortable beds

Cons: The hotel double-booked my room so I have five in the morning I had people banging on my door so I ended up leaving wasted money

Pros: clean, quiet, located right off the highway.

Cons: no breakfast buffet and few snack offerings.

Pros: Vert clean and quiet

Cons: No

Pros: Very clean no smell had a balcony and a good location to walk to where I needed to. And staff was awesome.

Pros: Good location and the front desk clerk was very friendly and accommodating. The room was clean and met our needs.

Cons: We go down for breakfast, only ones down there. Asked if we could change the channel to cable news show we prefer to watch. Staff reluctantly changed the tv channel but told us they are not allowed, per Mgr. We no longer will stay here.

Pros: No hot water in room spoiled my stay.

Pros: Breakfast, it was great!!!

Cons: No hot water in sink,after letting it run for almost 5 minutes it was warm. The toilet was so small it could have been used for preschool.

Pros: Really cute little room, very well maintained. Mostly very comfortable.

Cons: Quite a poor quality mattress. Also there were so many families around (Thanksgiving day/night) but they were hanging out quite a bit in the hallways, even having family arguments all over the place. Was quite noisy.

Pros: Really cute and well cleaned room.

Cons: Lots of families, many of them just out in the halls, yelling, fighting.

Pros: location. Right by car rental and airport. You should note in your hotel description that you can walk from the car agencies to the hotel instead of taking the car rental shuttle back to the airport to be picked up by the hotel shuttle

Cons: Old, dirty, noisy, beds and pillows like rocks

Pros: Convenient location, nice breakfast.

Cons: Room need an update. Old carpet, EXTREMELY uncomfortable mattress...

Pros: Staff was friendly

Pros: Quiet, good location

Cons: Plastic card on bed with hotel information was covered with what appeared to be spag or pizza sauce . Looked like it had been used for a plate

Pros: Price was good and lots of breakfast choices.

Cons: My room's coffee machine was missing the tray that held the coffee grounds, so I could not make coffee in the room.

Pros: Pretty nice hotel

Cons: Terrible location - not near anything and extremely overpriced - over ---!?!? No way.

Pros: Staff were all incredibly friendly and helpful. Moderate hotel close to stores, restaurants, and downtown Lansing.

Cons: there was poop smeared in 3 different spots on the wall by the toilet. I called down and they offered me a new room but I was settled in so they sent someone up to clean it. If they missed that what else did they miss...??

Pros: Very close to the Lansing center and lots of restaurants. Loved having a breakfast and the pool and hot tub were great!

Pros: I used to stay at this facility frequently when it was a Hampton Inn (about a year ago or so). I didn't realize that ownership changed and they were now a Comfort Inn. I found them through Kayak and I'm glad I did! The room was quiet, clean and comfortable. I didn't take advantage of the fitness area, pool, or breakfast, but I know they were all there for me. I'll be back!

Cons: It's located near an interstate freeway and I was a little afraid that the room might be noisy, but it wasn't bad at all. About the only complaint I can note is that the wired internet cable they provided didn't work (the wall jack just had a hole in it, with nothing for the cable to connect to). The wireless access was free; they provided credentials on the outside of the holder for the room keys; it worked great - so it was no big deal.

Pros: We stayed here for two days for a convention. The hotel was about 15-20 minutes away from it, which wasn't very nice, but it was also booked two weeks before the convention. The staff was extremely friendly and the room was nice. I left a pillow there and called about it the day after I left, and I received it 4 days later. Overall it was a good hotel and I would consider staying there again.

Cons: The breakfast that was included was questionable and the shower heads were very low, I'm 5'10" and I couldn't get my head under it without having to bend down. However, these are both minor things and there's tons of other food choices in the area. I would still happily stay here again.

Pros: My son had a basketball tournament here in town for the weekend and our stay was great. Very close to all his games, close to all restaurants and the highway.

Pros: Wonderful breakfast! Friiendly staff and enjoyed the stay very much!

Cons: Liked everything!

Pros: Staff

Cons: No breakfast, homeless man walk in lobby they had to get man to get out I had 83 yr old with us little scarie

Cons: There was some construction going on, which was going on the last time I was there, but this time it was on my floor. They do not provide microwaves in the room anymore. All guests must use the one microwave in the lobby area. How safe is that? 2.5 stars.

Pros: Great staff

Cons: Nothing

Pros: Within a 5 minute walk to capital and 5 minute drive to where I was sent for training

Cons: Not their fault but having the deli and pool closed was negative

Pros: it was warm in room

Cons: had a homeless man on drugs in lobby finally two guy chase hem out . and have to go to desk to anything u need no maids

Pros: Good room at good price.

Pros: The location and the ease of parking.

Cons: The table in the room was small for two people to enjoy take-out, with restaurants being closed.

Pros: Location and staff

Cons: Negative

Pros: This hotel was downtown in a beautiful area. The staff was very friendly.

Pros: Great Location. Friendly curteous staff!

Pros: How fancy it looked

Cons: They were remodeling. And i was put in an older room way up top with no fresh air . security paced the halls like a prison and i smelled weed smome in the halls

Cons: Only had 3 pillows on a king bed

Pros: Staff.

Cons: Self Parking $15.00 a one block walk away.

Cons: For this level a property I would expect housekeeping, some type of food service at least pickup/takeout, and some open times for the exercise room. Other restaurants in the city had pickup and takeout options. If housekeeping could come into the room to

Pros: Compliance with covid regulations

Pros: Close to me and the man I’m having an affair with , Houses’s

Cons: No

Pros: The location is perfect!

Cons: The rooms are dirty, and smelled. We felt like we stayed in a 1 star hotel. The staff was horrible. We couldn’t reach staff when we needed sheets (pull out had no sheets on it). It was a disappointing stay. We won’t ever stay here again.

Pros: Clean all around, excellent location and easy parking. The restaurant has good food. The renovated bathrooms are nice. The pool was clean. The hot tub was not working until the engineer came and fixed it quickly to our delight. Will return!

Cons: Everything was way outdated

Pros: Heat went out and room had a active leak.

Pros: Location

Cons: We had to wait for well past their guaranteed 4:00 room ready policy. Had to leave and come back check in between 11 and midnight. Could have used the room time from 4-6.

Pros: Rooms are pretty nice

Cons: Staff are not very friendly or knowledgeable for this star level

Pros: The bed was very comfortable. The breakfast buffet provided for the wedding party was excellent. Location downtown is convenient. The hotel staff was very helpful.

Pros: Clean Room and great staff

Cons: No free parking. Valet would add $20.00 per day to your bill. You have to park at a garage because it's illegal to park on the street overnight.

Pros: Location was amazing!

Cons: The hot tub was super dirty. Also, I stayed 4 days at the hotel and parked valet. Every time I needed my car I had to chase down valet, one time, while I went upstairs to change clothes, the valet guy left my keys in the ignition outfront unattended 30min

Pros: Great location, large hotel, lots to do

Cons: Cleanliness and organization were lacking. They also need more valet staff. Those poor guys were sprinting all weekend while we were there. Also could hear through the walls a lot.

Pros: Nothing

Cons: The hotel is very dated and you had to pay for everything. Nearly all the hotels at the very least offer you complimentary coffee. And the price I paid was good ... don't tell you that you have to pay for valet parking and they lost my keys waited 40 mi

Pros: Location

Cons: Dated Decor. Some of the lower floor rooms are close to the master heating / cooling systems (a little noisy).

Pros: Location

Cons: Didn't get room I requested, got a king instead of two doubles. No fan in bathroom and there was food left in the refrigerator. Staff wouldn't accommodate two beds so someone had to sleep in chair.

Pros: I love the location of this hotel.

Cons: The front desk always seems to be bothered when a customer approaches to check in.

Pros: Downtown location and well maintained lobby.

Cons: I had to contact the hotel twice to have a valet parking charge reversed. Not sure why they added it to my bill upon check in.

Pros: Location. This hotel is close to everything and right downtown.

Cons: When we arrived to our room we had a double bed and we requested a single. The beds were not comfortable at all and the bathroom was slightly dirty.

Pros: Location

Cons: The corner of my sheet was ripped, and the other linens were not great. The parking was very expensive.

Cons: I selected free breakfast and I planned on free parking and I received neither. This did not meet my two requirements at all. I won't use this service again.

Pros: Restaraunt inside and Starbucks.

Cons: Dated room, staff were not very welcoming or helpful, pool and hot tub looked so dirty that I would not use it. The parking is a joke. $20 to valet plus tips as expected and or park next door in the creepy parking garage for 15/day. Not a value in the end

Pros: I have stayed at this hotel for the football clinic more than 4 times. This hotel is always a very clean hotel and had been very accommodating until this year.

Cons: They were not willing to work with me when there was a problem with the room I booked compared to the room I was assigned.

Pros: Leaving the hotel.

Cons: Our room was unacceptable. We had previously stayed here in July and it was fine. Our room this time was dirty, there was a filthy washcloth hanging up in the shower.

Pros: Location

Cons: The a/c was not working and the attendant lied to us and told us that he did not have any rooms left. It was late and after several minutes standing there he had a change of heart and gave us another room. We were not impressed with this behavior.

Pros: I did not like it at all

Cons: Staff was very rude rooms are old and have a stinky smell . Both worth what I paid

Pros: Giant Tv

Cons: Not knowing that I would be forced to pay $20 per day plus lots of tips to park my car. Spent over $40 in tips giving the valet money every time he took my car and retrieved my car. One time it cost me a $5 tip just to get someone to get my car because my

Pros: Not much.

Cons: Too much to list. This place needs an update in the worst way. The rooms were inadequate for a 2 star let alone this rating.

Pros: Price

Cons: This hotel was dated. I had three sets of keys made for the first room because none of them would work. Had to eventually switch rooms. We were inconvenienced several times during the stay with the key issues. Other issues as well but not enough space.

Pros: Very helpful and attentive staff. Convenient location, good value.

Pros: Easy to find, close to my event, Valet was very professional, nice, helpful, friendly

Cons: This hotel was a very big disappointment compared to the Radisson in Kalamazoo. It is old, out of date, run down and expensive for the quality of stay When I commented to the staff they agreed and said the were thinking of updating

Pros: Nothing got a room with hot tub and it didn¿t work

Cons: The room smelled bad and the hot tub didn¿t work I was very upset

Pros: It was good, toast would’ve been nice

Cons: The staff wasn’t very informative. We had to ask about breakfast and where blankets were for couch

Pros: Clean rooms

Cons: Nothing

Pros: Fancy and quiet

Cons: Tv didn’t work and small rooms

Pros: The staff was nice and switched us to a new room.

Cons: There was no breakfast. Hot tub was down. Rooms had no heat. Pool was very chlorinated. Ordered suites and didn’t meet my expectations. These suites were about the size of a normal room.

Pros: The spa tub was great.

Cons: The couch had some red stains.. And the staff didn’t wear masks.

Pros: N/A

Cons: N/A

Pros: The room was very nice and clean

Cons: The hotel itself was nice.

Pros: Lots of space and the couch is a nice little bonus.

Pros: The staff was very friendly and helpful. To me this is the most important next to comfort level of bed. It sets the tone for any stay. Under the circumstances and loss of my grandma, such a comfort and Blessing. I liked the layout of our room.

Cons: I miss the regular breakfast, but do to COVID-19, they supplied grab and go options.

Pros: Rooms are nice and employees friendly

Pros: The size of the room and cleanliness.

Cons: No

Pros: Clean room good rates

Cons: Buffet breakfast not available because of Covid 19, take away breakfast not good.

Pros: Updated room with plenty of plugs. Liked that they had recycle receptacle.

Cons: ALL hotels' shampoo bottles are hard to read for us over 40 people! Why not have a big, "SHAMPOO" on the side of the bottle so I don't try to wash my hair with conditioner? :))

Pros: Clean rooms. Great location. Front desk was extremely friendly and helpful.

Pros: Great place. Very nice

Pros: The general manager was super nice and accommodating.

Cons: The breakfast could have been better/had more options. We went down 40 minutes before breakfast was over and a lot of stuff needed to be refilled.

Pros: Very quiet location.

Cons: If you have an animal, please do not bring it to the breakfast buffet and let it sit on you lap as you go through the line. I threw my food away.

Pros: The room was very clean and roomy. Front desk staff was excellent.

Cons: Was woken up both mornings of the staff by housekeeping at 10:00 AM even though we had the Do Not Disturb sign on the door. When we asked at the front desk if they could come back, we got major attitude. When I checked out the desk did not care.

Pros: Beds were very comfortable!

Cons: Elevator was broken and pool was out of order. For booking and paying in advance I don't believe this was worth the price and think we should have received a partial refund. I'm 33 weeks pregnant and would have appreciated advance notice about the ele

Pros: Location

Cons: Heavy perfume "cleaning compound" odor . I stayed there several month ago and it was the same. Thought I would try again since historically I have preferred Marriott for business travel. I will look for other options the next time I am in Lansing.

Pros: Quality hotel. Very clean, large, nicely-decorated room. Good location, plenty of parking. Plenty of shopping and dining nearby.

Cons: Guests having party, drinking, ALL afternoon on patio right under room, until at LEAST 12:30 A.M. Overnight front desk staff was completely unhelpful. Clerk clearly didn't care that us and our 3 year-old were being kept awake. Even when we complained at 12:30 A.M. about the noise, he brushed it off and did nothing to help. Otherwise, staff and hotel were excellent, but when the front-desk clerk sides down-plays guest complaints and sides with a bunch of drunks... we will NOT be staying here again.

Pros: The room and hotel was great.

Cons: They couldn't get the room key to work so after 4 tries the staff let me in the room but I was essentially a prisoner with no room key.

Pros: Front desk staff were excellent!

Cons: Pool was closed.

Pros: Hotel was very clean. Staff was helpful. Nice grab-n-go breakfast!

Cons: NO

Pros: Amazing experience in a good state

Pros: Not much because of covid

Cons: There was an altercation happening as we were entering, right off the lobby. I had my two granddaughters with me ( 5 and 10) They were using words (cussing and racial) that I wasn't happy at all they had to hear! I complained went to our room ; came back down later and it was still going on.

Pros: Close to several shops and restaurants. The friendly staff. They asked if my room was ok and just overall concern that all my needs were met.

Pros: It’s laid back no pressure when it comes to staff

Pros: Easy access

Cons: There’s nothing I did t like

Pros: The facility was clean but there was bed bugs in my bed I had to leave the next day deer for 7 days the staff was friendly

Cons: The remodeling was nice the room had beautiful Furniture settings it was clean but the bed bugs were in the bed

Pros: Clean, efficient, Covid compliant

Cons: Windows to open for fresh air

Pros: Cln rooms easy chk in.

Pros: It was clean, the night shift guy was very nice and accommodating.

Cons: No

Pros: Price.

Cons: no morning breakfast. Or evening snacks.

Pros: Over all location of hotel was great

Cons: Staff was unprofessional

Pros: Everything was outstanding

Pros: Everything was as expected and, the desk clerk went out of his way to make sure we had everything we needed.

Cons: Nothing

Pros: They had several senior baseball residents there. These people would sit outside in the parking lot right next to the front door into the early morning drinking beer, smoking pot and using bad language. I was not happy about this at all due to the fact

Cons: Hotel was good

Pros: The location and that worked in the evening.

Cons: The issues with getting a refund

Pros: Monday 2nd shift front desk gentleman is always the best!

Cons: Hair left in bathroom from previous people

Pros: 3rd shift front desk person is the best! He takes care of Breakfast and any issues early in the morning! He also resolved an issue with my room!!

Pros: The hotel was reasonably priced, in a decent location, helpful staff at check-in/out. Breakfast area was clean and organized and had an adequate selection of food items. The room was clean and comfortable.

Cons: I have no complaints. Although it is not spectacular, for the price it met all my expectations.

Pros: The room was terrific. It's too bad they bother you while you're trying to sleep. The hotel surrounding it is beset with rudeness and sloppy effort

Cons: The breakfast eggs taste like foamy egg yolk, both the egg and bacon were under temperature and would be flagged by the health department if tested. Checkout time is a variable, as they knock on your door at 10 AM. I needed sleep, which you don't get.

Pros: Location

Pros: Location

Cons: Mine was an adjoining room. I could hear the couple next door like they were in my room.

Pros: Cleanliness of the room.

Cons: There is no Jacuzzi one of the msin amenities we look for. Breakfast wasn't the greatest.

Pros: Staff and breakfast

Cons: Mattresses were very uncomfortable. Both my husband and I woke up with back aches.

Pros: Very nice man at desk in morning tried very hard to find us a cab. We ended up driving to airport paying $70.00 for long-term parking.

Cons: The young girl at the desk when we checked in . She acted like she was scheduling us a shuttle for the next morning. Had she called us a cab then, we would have been all set!

Pros: I love that my 2 bedroom suite had 2 separate bathrooms in each bedroom, as well as a full kitchen with pots and pans, plus dishes. Not to mention a beautiful fireplace.

Cons: First off, the tv in the main suite did not work. It took them hours to figure out what was going on, to where eventually we had to move to another room. The first room we were in also had ants. The 2nd room, was way nicer and bigger, which I really appreciated and enjoyed. It needed some updating though. The lock on the door to our room broke as soon as we locked it. Also the shower head in the bathroom was extremely loose. Other then that it was decent. The staff were really friendly and accommodating.

Pros: Can't judge breakfast at this time due to covid. What they had was good. Very quite

Cons: N/a

Cons: carpeting needs replacing

Pros: It was fine.

Cons: It was fine.

Cons: There was bugs in the room...i broke out from them...and got charged for a room i was asked to leave from later. I like the marriotts but this was my worst experience ever

Pros: The staff were friendly, the location was convient, the design was comfortable for a small family, and the smart television were a great feature.

Cons: The suite dinning room furniture was not well maintained.

Pros: I absolutely love the layout of the suite. And that each room had tgeir own private bathroom.

Pros: Nothing

Cons: Website lies. It claims full kitchens in all rooms, they don't, Maine reason we choose it. Has a nice enough bar, too bad they don't have a liquor license. What they call a Suite, is just a slightly larger than normal hotel room with a much smaller bedroo

Pros: The A/C worked very well.

Pros: Great hors d'oeuvres on evening of check in. Great breakfast next morning. Clean and comfortable! Frieldly staff.

Pros: The room was perfect for a working weekend!!!

Cons: The people above us were pounding, stomping, jumping& so incredibly loud the ENTIRE night long. It was torture, felt like a prank. We continuously reached out to the staff for help with the situation, but nothing. No sleep at all. Worst night ever.

Pros: for a 3 star the room size and quality

Pros: Location

Cons: Staff was very rude.

Pros: The $100 deposit plus $65 room rate is crazy for this room! The room is dated with no USB plug ins. The heater was packed with dust, the mattress was lumpy and the tub and toilet drained slowly!!!

Cons: See above

Pros: I like how it was very clean, and the front door host was ready to help asap. Very friendly

Cons: My door was broken

Pros: Clean i would come back

Cons: Shower head super low pressure.

Pros: The room was quiet and peaceful, staff was nice and was a good stay.

Cons: Mold in the window frame

Pros: Quiet and comfortable.

Cons: Furniture and electronics are outdated. Would like coffee/breakfast available for a longer period of time.

Pros: Jacuzzi was very relaxing and hotel employee was nice

Cons: The room was freezing! The only thing that warned us up was that jacuzzi so if w didn’t part extra for that it would not have been very nice

Pros: How big the rooms were.

Cons: Getting kicked out of the hotel

Cons: Pool was clossed, not the hotels fault.

Cons: The room(s) were not very clean. The bathroom in particular had the most issues. The first bathroom had something resembling mold on the tub and the second bathroom had backed up plumbing.

Pros: The staff is very kind and welcoming.

Cons: Continental breakfast was very slim. No juices, oatmeal is the only hot food choice.

Pros: I love how quiet it is and not super busy. Lovely little getaway in the city.

Cons: I don't like that they don't allow pet.

Pros: The location

Cons: This hotel was outdated, not clean and smelled like marijuana the whole stay.

Pros: The ppl

Cons: No pool and a.c worked when it wanted

Pros: Room in horrible condition. It looked as if the sheets and covers had simply been pulled over bed. Rm in general not up to quality or expectations. I left there and went to the Hilton down the street. Much better room and establishment for the cost.

Cons: Yeah the room itself.

Pros: Great place to stay very clean and people are friendly

Cons: Everything was fine no issues

Pros: Location and the Suite concept worked well for us.

Cons: Inter-Covid19 is a pain. Not their fault.

Pros: Nothing

Cons: Gave me wrong room keys to have a guy walk in on me....,,

Pros: Great breakfast. Spacious room. Comfortable bed. Clean.

Cons: Just a little older. Still nice.

Pros: Nothing tub didn't work staff makes up lies no to fix issue

Cons: Worst stay ever

Pros: Issues with hot water (there wasn’t any due to maintenance issue) and pillows (not queen sized). Other than that, it was fine.

Cons: See above.

Pros: It was decently clean and everything started out good. The pool room needs better ventilation and a clock.

Cons: While we were swimming, someone entered our room and stole my pillow. I have neck issues so I always bring my own pillow and I usually keep my night time meds in my pillow case, and the only people with keys are the staff. Stupid maid stole my pillow.

Pros: The rooms were clean and the staff was very friendly.

Cons: It could use a little updating, and I'm not sure the hotel warrants a 3-star rating.

Pros: Cleanliness and friendliness of staff.

Cons: Drive Entrance not off the main road. Showers - I'm all for conserving water while saving money doing so, but the pressure or amount of water for my shower was weak. PLEASE change out the shower heads or turn up the water pressure.

Pros: Close proximity to major road

Cons: Pool was cold, walls were beat up, carpet and floors were not level, caulking on shower was conning up. In general it was very run down and needs some major maintenance and repairs. Staff was not super friendly either. I will avoid this hotel!

Pros: Convenient location. Big room if that's what you're looking for, but I didn't need the living room area really.

Cons: It was a little shabby -- the toilet would get clogged with very little paper and it wobbled. There was something ground into the carpet that didn't get cleaned up, but it wasn't in the way.

Pros: There was a pool, free breakfast

Cons: The pull out couch was broken

Pros: staff were pleasant.

Pros: Good location

Cons: The beds were horrible, cheap and springy. The AC would run until it was about 50 degrees, then kick off and not come back on until it was about 90, then run until it was 50 again. AC was loud too. Not a great hotel.

Pros: Location

Cons: Smell

Pros: No rats

Cons: Bugs in bathtub Furniture was dated and small. Fire alarm trigger without cause. Was maybe 2 or 1.5 star. Not 3

Pros: Price was good clean. Easy access to the freeway. 10 minutes from restaurants and mall.

Pros: Clean rooms great breakfast great staff. Close to the freeway 10 minutes from the Lansing mall

Cons: Motel is showing its age bathroom fan worked some of the time door needed help to close fully.

Pros: I love the king suite set up !

Cons: I wish the pool was open lol but You know COVID 19 of course .

Pros: The staff were courteous and very helpful.

Cons: The hallways weren’t very clean. The room was a bit small for a King room with a sofa bed.

Pros: Awesome t.v. mount made viewing easy from amazingly comfy loveseat & foot stool or from the bed!

Pros: Location.

Cons: My comforter had a couple spots on it & my headboard covering was unzipped. Fridge was also a little dirty.

Pros: Whole place rundown and shoddy .

Cons: Everything , old wore out facility . Worst Marriott property I have ever stayed in . Should be shuddered and closed.

Pros: Room was beautiful and very clean Great location. For family if MSU student

Cons: The bathroom in my room was horrible was very outdated and old.

Pros: The beds were nice and they had a smart tv that we could watch netflix on

Cons: The fact that my boyfriend was charged over $100 for no reason when I paid for the hotel myself

Pros: The staff very nice, room was comfortable and the location was good.

Cons: There was a cover missing from an electrical outlet, there appeared to be mold or mildew around the bath tub and there was rust around the bottom of the bathroom door frame. The swimming pool water was cold and could have been clearer. We were surprised that breakfast was not included.

Pros: Staff was outstanding!

Cons: No refridgerator in room 145

Cons: Not enough toilet supplies. No extra toilet paper or kleenex. Had to ask for both

Pros: Price and location

Cons: Hotel was dated and in need of cleaning, repairs

Pros: Price I payed for value I got

Cons: Room smelt of cigarettes when first hit there but smell dissipated

Pros: Clean rooms and modern furniture.

Cons: Not off the top of my head

Pros: The location.

Cons: There was hair in the tub and sink upon arrival. The staff were not very friendly when we had a question.

Pros: comfortable beds and room

Cons: mysterious $20 charge on credit card, small, deserted bar, no newspaper

Pros: location and staff

Cons: out dated bathrooms in the room

Pros: Staff was very helpful

Cons: Noises neighbors

Cons: If Breakfast was included in price of room.

Pros: Friendly staff upon arrival.

Cons: They were dishonest about their holding fee on my credit card, the bed had a bug in it, there was a hanger in the bathroom, the door seal was not sealed properly and so light shined through the door crack all night. When I called after, no resolution.

Pros: We checked in late and out room choice was full. They moved us to a king suite. Very big room separate bedroom, clean and quiet. The hotel has had an outside remodel since our last stay. Stylish, up to dayehotel

Pros: The Staff was great.

Cons: Our bed was broken. Everytime you laid in the bed we rolledto the middle of it. It was slanted.

Pros: We went for a wedding and stayed here.the front area is beautiful when you walk in! Our room was very clean and all staff was very helpful and polite. Breakfast and bar was not included in price but was available and really nice. There is a lovely courtyard only accessible from inside, great for lunches.The LA Senoritas is within walking distance just across the drive and was a great place to relax. The waitress was so fun and attentive, I think her name was Sheila. We were about five minutes away from the wedding and ten from the reception so it was a perfect location for us with plenty of shopping spots in between. Great experience overall. Would definitely stay again.

Cons: Nothing.

Pros: The bed was comfortable

Cons: Some of the lights didn't work. Floors were not swept, pillows were flat, sheets looked dirty, fridge was not cold enough for storing breastmilk even on the highest setting.

Pros: Nothing

Cons: I left a few personal belongings and they kept my stuff and told me it¿s not there even tho I know it is. Also I paid extra for a supreme room and it was definitely a basic room..

Pros: Great customer service is available and friendly

Cons: No

Pros: BAD BREAKFAST

Cons: THE SNOTTYMEXUCAN MANAGER FUN TIME I

Pros: The location was right by the highway.

Cons: There was ants in my room and clerk came and sprayed the first night and didn’t work but said maintenance would be here tomorrow and take care of it and Never showed up.

Pros: easy navigation around town plenty of restaurants, close to jobsite 8 mins 👏👏😂

Cons: nothinh

Pros: easy access too EVERYTHING😎😉 staff is accommodating, rooms are clean & they come in every 3rd day for cleaning & sanitizing lots of restaurants to choose from besides fast food

Cons: nothing we were pleasantly surprised

Pros: Its cheap

Cons: They don't give u enough toiletry

Pros: The staff is fast & friendly

Cons: No

Pros: Cleaning ladies/men are always so nice and respectful

Cons: No

Pros: Nothing

Cons: Bed bugs

Pros: Lady at front desk was helpful

Cons: The fact that I booked at the wrong place and can't get refunded or a free room upsets me

Pros: Nice staff

Cons: Heavy smoke smell in rooms desire calling themself smoke free and dirty room including sheets.

Pros: Nothing the room was not vacuumed good and dresser drawers were filthy

Cons: Yes it was uncleaned

Pros: The low price.

Cons: No

Pros: Quick, convenient, comfortable.

Cons: Maybe some more outside attention. Landscaping, sitting areas. But it was a good Motel.

Pros: Location location and reasonable priced

Cons: The man playing car music at midnight sadly had to call front desk for assistance

Pros: Location ok

Pros: Friendly and clean

Pros: The location was great close to everything and the room was nice inside, the beds were comfortable, had refreshments in lobby

Cons: The rooms are nicer than they look from the outside of the hotel, the toilet lid was broken, lights were confusing, but front desk attendant was very helpful and I figured it out,

Pros: Location

Cons: I checked in and went to my room to find a bunch of hair in one of the beds and in the shower. All the lamps and other fixtures were full of fingerprints. There was also a bunch of toothpaste spit on the wall behind the sink underneath the mirror.

Pros: It was quiet and relatively inexpensive

Cons: The room smelled of old stale smoke even though there is a no smoking policy. The front desk was willing to move me should I requested it but it didn't bother me that much.

Pros: Had a refrigerator

Pros: overpriced dump

Pros: Convenient

Cons: No

Pros: No hassle in or out

Cons: The bed was horrible had a hard night sleeping

Pros: I liked the quiet setting back from the highway.

Cons: I do prefer hotels with internal hallways so I do not get cold going to breakfast. I think if you have oatmeal packets, should have plain oatmeal and milk available.

Pros: Great location is the only benefit of this place

Cons: Really no frills, no bells and whistles. Breakfast? 5am. Sliced apples, chopped bananas and oatmeal.

Pros: This hotel is a great value. Although an old style motel with outside entrances, it has been updated with lots of care taken. The manager on duty  was very professional and helpful. I would stay again at this price.

Pros: Cleanliness

Cons: The room could use a refresh--bathroom sink was cracked and the shower curtain rod was loose. The breakfast was nothing but hard apples and coffee. I had to beg for a banana. Nothing else was available

Pros: Good location, cheap

Cons: If you'd like pictures, I can send them. Air conditioner was broken, bathroom door hit the toilet seat when you tried to close it, blankets had weird stains on them, chair upholstery had a rip

Pros: It was next to a Horrocks

Cons: We didn't see an elevator. There is no breakast. The sheets had lots of hair in it and we changed them ourselves.

Pros: I did not like anything.

Cons: Dangerous place to stay. I would never go there again.

Pros: NA

Cons: The internet is useless and loud noise during night from the parking lot which is very disturbing and never recommend this hotel.

Pros: The staff. Very friendly and accommodating.

Cons: Lacking in room amenities. Rooms are very dated and somewhat run down.

Pros: It is clean and conveniently located.

Cons: No

Pros: Staff was very nice. I checked in very late, about 1:30 in the morning.

Cons: The room smelled of cigarette smoke. The bedding smell of cigarette smoke. The carpet was absolutely filthy.

Pros: Cheapest in price

Cons: There was hair all over the bathroom. Very flat pillows, we did ask for more pillows but they didn't have any available.

Cons: Wet carpet in room. Dead bugs and wings on bed. Stained up tub.

Pros: nothing

Cons: The hotel is all outside access and the windows are so thin that you can hear everyone's conversations in your room. Smelled of smoke-even though non smoking, no fridge or iron. Could not use this for business without those things. Would not stay again.

Pros: Room was clean

Cons: Bed was uncomfortable

Cons: Powdered creamer, no real breakfast

Cons: There were parts of the room that weren't vacumed & dusted.

Pros: Comfortable beds, free WiFi, good location

Cons: Housekeeper didn¿t speak English so they couldn¿t understand me, asked for room to be cleaned multiple times and they still didn¿t clean it. Called front desk multiple times to get the supplies because housekeeper didn¿t clean properly or at all.

Pros: Friendly staff, free internet, comfortable bed, nice pillows

Cons: Housekeeper didn’t clean room properly, pool was closed, hallways are incredibly cold with no heat

Pros: While it’s a older hotel it’s very well kept , and excellent staff Also has a restaurant on site that is new and very good food and service .

Pros: Nothing

Cons: yes everything is was dirty it clean blood on window curtin mold under the bathroom sink whish ny child is allergic to overall aorst experience ive ever had at a hotel will never be back and never recommend this hotel. We checked right back out.

Pros: Nothing

Cons: Needs updating and paint, Certainty not a 3 star as expected.

Pros: Gorgeous rooms polite staff no negatives

Cons: Nothing bad at all

Pros: This hotel was clean, comfortable, and quite affordable. The staff was friendly and efficient. I'd definitely stay there again

Cons: For breakfast, this hotel provided grab bags with cartons of orange & apple juice, and a granola bar. This was my only problem. My girlfriend doesn't like juices or granola bars. Perhaps breakfast sandwiches would be a better choice.

Pros: This was a good location, low cost, and booking was simple.

Cons: The hotel was substantially dated. Our "poolside view" room was a meeting room that was being vacuumed. There was a comment card filled out by previous tenant still in the room from a month prior. Wallpaper in poor condition. Scuffs on the woodwork,etc

Cons: The room was nice and clean but no hot water it was lukewarm :( so we didn't shower there waited until we got home.

Pros: The property overall is nice. Rooms are large in clean. Common areas are large. Hotel overall is nice.

Cons: The staff is well below average at this property. They wanted to charge $40 extra to check in early. All we wanted to do is drop stuff off. Still would be $40. Toilet did not work when we got there. The moved us to another room. The worst part was the next morning. Breakfast was a gorilla bar and warm juice which was in a paper sack. Went to Bob Evans. Jessica front desk manager refused to give 1 hour late check out at noon. Hotel web site states late check out available. Hotel was empty. Can see why! They could not honor late check out because they needed to clean room. Never seen any housekeepers. Asked Jessica if we could store our bicycles. She stated we don’t have room. Huge hotel! Jessica stated “You can leave them near front door”. The only reason we wanted noon Check out was to get breakfast. Since they did not want to provide one. The last hotel we were still had breakfast in a safe way. Most Ramada”s are good. However staff at Lansing Ramada”s want to sit in office and help guests in no way. Won’t return to this location.

Pros: Friendly staff

Cons: Location is kinda dead. Only thing u sre at night is police

Pros: Nothing

Cons: Everything

Pros: Quiet

Cons: No

Pros: The bed was comfortable. The shower was strong and hot.

Cons: The air didn't work. The light on my nightstand didn't work. There was a bug in our room.

Pros: Room size

Cons: Room was hot even with air all the way up

Pros: That it was very nice and clean

Cons: That. I did get my deposit back yet they told me I would get it back and I didn’t

Pros: Maybe

Cons: Went to check out and no one was in the office till 10. Put us behind on our travels

Pros: Clean rooms and very friendly and helpful staff

Pros: The location and the staff was wonderful

Cons: Only knock against the place was no breakfast because of the Corona virus stuff which I totally understand, and there wasn’t any towels in the room upon check in but that was quickly fixed

Pros: Everything stayed many times never had any issues

Pros: The staff was friendly and very helpful. The heater in our room was not working and the maintenance person was there in less than 5 minutes to assess the problem and fix it! The front desk clerks were super helpful and got you checked in and on your way

Cons: I was disappointed that the free breakfast included was shut down due to the corona-virus, but understood! They gave you a paper bag w/juice and granola bar/or fruit. I felt there should have had more food in the bag or a voucher to get breakfast.

Pros: inexpensive

Cons: Breakfast was a joke

Pros: Location

Cons: It's old and dirty.

Pros: The location.

Cons: Unclean toilet, bathtub had rust, showerhead was broken, room wasn't cleaned on last night's stay. The do not disturb sign was NOT on my door.

Pros: Nothing

Cons: This hotel was so disgusting the carpet was badly stained dust everywhere the tub was so nasty the walls stained I checked in for 10 min and checked right back out do not waste your money this hotel was built in the 70's no remodeling and not 3 stars!!

Pros: The courtyard is designed for service dog needs it was very helpful.

Cons: The rooms need to be vacuumed better especially under the beds

Pros: The location

Cons: Bedding could have been cleaner and better food selection.

Pros: Very nice breakfast.

Pros: The price and location.

Cons: Found a bed bug in my bed, took it down to the front desk and the only thing they did was switch my room. We didn't even get our breakfast vouchers. We've stayed here at least 8 or 9 times, you would think the customer service would be better.

Pros: Price

Cons: Breakfast mediocre, tub wouldn’t hold water , fire alarm not followed by any communication to leave building , pillows are terrible.

Pros: lOCATION AND PRICE

Cons: NEEDED SOME UPDATES TORN CARPET DINGY APPEARANCE

Pros: The pool was warm and the hot tub was a good temp. Very open and easy to hang out around. The breakfast in the morning had a good variety.

Cons: The rooms appeared nice when we walked it. But later when we moved a chair we found men’s underwear and a sock (not ours) Under it. Also when checking under the bed before we left we found a travel mug and a pizza box. Also not ours.

Pros: Location

Cons: Cleanliness of the room was a 0. When I turned shower on the water looked like mud or brownish color. Room was to hot and couldn’t control room temperature. Rooms seems that it hadn’t been cleaned in months. “Breakfast” as they

Pros: Location.

Cons: My night's sleep was repeatedly ended by the cleaning staff who were meeting directly in front of my door and then claimed no such thing was ever happening, all despite having a do not disturb sign clearly visible. The room even wasn't clean at check-

Pros: The breakfast

Cons: There were children running the halls until 4 am. Family reunion/Christmas happening - should have put them all in the same wing of hotel away from other guests. We didnt sleep! Additional charge for having a dog we weren't expecting.

Pros: nothing

Cons: no

Pros: Warm pool water

Cons: Had to request a new room right away was puke on walls and floor. Breakfast was ok but halls very cold

Pros: Dirty poor customer service no hot water in room messy riom dirty loor rude emoloyees

Pros: The cleaning ladies were friendly, but I'm not sure they clean anything.

Cons: Dirty, depressing, room smelled like pee the entire time, difficult to maintain a decent temperature in the room and I could hear a dog whining all night long. Nastiest place I've tried to sleep in.

Cons: Old, dirty, outdated.

Pros: Pool

Cons: The bed bugs that was found in the sheets

Cons: Yes the pool was closed and AC didnt work. Told the front desk and nothing was done.

Pros: I had a roof over my head.

Cons: The parking lot was solid potholes. The building needs a complete remodel. The rooms look remodeled, and the housekeeping staff seemed to do a great job. The property is just old and needs a tear down or complete overhaul.

Pros: Breakfast and friendly atmosphere

Cons: Everything was okay

Cons: I don't love the cops knocking on my door at 8:30 am and making my fiancee get up to show what he's wearing. It's the ghetto. Run.

Pros: The room was very comfortable

Cons: There was no microwave in the room

Pros: just okay

Cons: Extremely old building, needs upgrading

Pros: Location was phenomenal. Near everywhere that mattered to me. The hotel was very quiet. Staff were good. Not much conversation with them.

Cons: The room needed some updates. It wasn't DIRTY but it was lack luster. The corner lamp shade had stains on it. Not sure if cleaning tried wiping them down at one time or if the room flooded at some point. BUY again, for what I paid it was top of the line. I would stay there again if the chance came up and the price was right.

Pros: The breakfast was good. The staff was congenial. The location was great. It was pretty quiet.

Cons: The elevator is quite a distance from the rooms, and the stairs are hard to locate. The stairwells were dingy and dirty. My air conditioner barely kept the room cool even when it was on high and set at the coldest setting.

Cons: Room's carpet were damp all the time. Bed sheets were damp all the time. Carpets were not clean - step into the bath tub and just look at the dirt and hair that would come off the bottom of your feet. And this is after wearing socks and shoes.

Pros: Great children's amenities beyond the pool, ping pong, toddler playground and arcade. Kept children of all ages happy on a rainy afternoon.

Cons: Central areas were showing age and breakfast was mediocre.

Pros: The staff and that was it

Cons: The room was dirty and they didn't let us know that it was a hundred dollar deposit until we got there if they didn't have all the things available that was online then we should have not got charged for 2 nights and also booking.com took money off of my card before I paid for the room

Pros: om that did not have a working heater the temperature stayed below 60° almost 50° during one of the coldest winter nights here in Michigan. They gave me a space heater that had to sit right next to the bed on the nightstand for It to even raise the tem

Cons: The hotel also had bedbugs in the bed I took a picture of the bedbugs

Pros: Nothing

Cons: Everything

Pros: The very friendly staff.

Cons: Yes the whole hotel I didn't like.

Pros: Breakfast was not available. Thanks for the coffee in the lobby.

Cons: The only complaint is I understand that towels won’t be fresh everyday and that’s fine. But I guess I did expect housekeeping to come on and refresh our coffee pods and maybe straighten up. And the vent in the bathroom needs to be cleaned, looked like dust and fibers.

Pros: The mattress

Cons: The bathroom was very utilitarian. Hi

Pros: There was no breakfast

Cons: I was told there was breakfast but there was never

Pros: The room was nasty, and I was charged 3 times for the room.

Cons: Drug dealers and drug addicts, the room was dirty, staff, I was charged 3 times for one room. My girlfriend arms started breaking out this room was so nasty. Even the toilet was cracked in different places.

Pros: The staff

Pros: Staff was very friendly

Cons: conditioner didn't work in room so they brought me a fan. Room was right by indoor pool so it smelled like chlorine. You can't use the guide botton on the remote. Don't think I should have had to pay $100 for that. Maybe $50 buttons it

Pros: The breakfast. And the quality of the room.

Cons: Well I purchased two room for my son a sleep over. It was his birthday. I don't know thw hotel did not allow cake inside I was forced tk leave my cake and ice cream in the freezer. I felt used because they had a common area where everyone ate food.

Pros: Breakfast,and the breakfast attendant.

Cons: Very rude male staff, I left a review on google.He was picking all night and arguing with me about how many children were allowed per room which I was not over for either of the two rooms I had.

Pros: Leaving.

Cons: It was unclear that there was a $40 extra charge for having a dog in the room. When inquiring about it, the front desk agent was absolutely rude and did not help to rectify the charge.

Pros: Friendly staff and decent breakfast. Close to MSU

Cons: Room was very warm and the AC did not worked, hairs in the bathtub, not very clean room.

Pros: Location

Cons: Cleanliness

Pros: Nothing

Cons: It was dirty! Rude staff and completely run down for the price!!

Cons: The room was dirty and the tub/shower had mold on it and there were black streaks running down the shower walls.

Pros: They really treat everyone well and take good care of there guest...The atmosphere is fun and there is always a snack available to grab...

Cons: Would like to see the hot tub or sauna back in play...

Pros: Location

Cons: Rooms very dated and worn. Furniture not in the greatest shape. Housekeeping not responsive when I asked to check bed for bedbugs...just a bit creepy.

Pros: Close to MSU

Cons: How dirty it was. Obviously had not been vac. Makes you wonder if they change the sheets. Big pieces of food on side of the bed and could feel dirt and other debris when you walked on the carpet. No outside widow or bathroom fan so room gets really humid

Pros: Breakfast was great. Many options

Cons: Rooms need to be updated

Pros: Quiet, most staff were pleasant.

Cons: Old and falling apart. Drippy faucet, dirty and stained carpets, door from room didn't fit properly and was difficult to open and close. Room was dark and dingy. May have been a 3 star at one point, but not now. Difficult to get in and out on the street.

Pros: I enjoyed the free breakfast!

Pros: Was very disappointing for price too high and no rooms in this hotel had any windows and I am really surprise the cost of the room compared with overall room. Not really good hotel and no windows

Cons: Room didnt have windows and the price of the room was too high

Pros: Great staff and clean rooms.

Cons: Dangerous to go across the street. Depending upon the day and lane it can be difficult to get to the hotel.

Pros: Breakfast was Great

Cons: Room was Filthy, Sheets & Blankets were not washed, had hairs, crumbs etc. all over them and in between them. Not washing or changing sheets between customers is absolutely disgusting. Outdated, cracked toilet in multiple places, moldy caulk in bath etc

Pros: The staff was nice.

Cons: The rooms need to be updated. Bathroom is too small. Room was hot even though the thermostat was on 55. The pictures showed a bar and whirlpool but there was no bar and no whirlpool. And hot breakfast was cooked in a microwave.

Pros: The staff messages you via phone asking about how your stay is. Very personable and kind, with a nice free breakfast and large pool. Room was large and cozy for the price you pay.

Cons: Bathroom had mold growing in it, and the hallways looked a little sketchy.

Pros: location

Cons: It's a ---- a night hotel

Pros: Excellent location - Cooley Law School, MSU, LCC, Grand Rapids exit, Flint exit, Detroit exit all within 1 to 5 minutes.

Cons: Blizzard!

Pros: Staff were excellent

Cons: Age of hotel

Pros: quiet room very helpful and responsive staff close to university and good restaurants affiliated with large women's gym across the street that is free to hotel patrons decent, free breakfast

Cons: This hotel needs a good, get on your knees scrubbing of the walls and floors and carpets, nooks and crannies, light switches, etc. This is something I am very fussy about, though I'm not a germaphobe. Room windows ONLY look into the hall! NO SUNLIGHT

Pros: Location and nice pool area

Pros: Family friendly ..clean...affordable...great friendly staff!!

Pros: The staff was very nice and friendly, good free breakfast, 9 ft pool.

Cons: The hallway and bathroom smelled moldy, the a/c did not work well, small television, small bathroom, only double beds, no queen size. The bar area was never open, and you couldn't be in the courtyard after 11pm. I was with lots of family, and was not able to sit and visit with them.

Pros: There was one staff member who went out of her way to accommodate me. I saw her the next morning but I never complained about the room. I probably should have so they would not put anyone in that room again.

Cons: The chlorine smell from the pool was overwhelming and burned my eyes and throat. I was tired and settled in so did not complain. I thought the smell would dissipate but at 10 pm I finally realized the door was not snug and I stuffed towels in the cracks.

Pros: The pool area, location, and breakfast.

Cons: Being awoken at 430 am due to the fire alarm and them not finding out what caused it. Also, being ran out of the pool/lobby area at 10 pm.

Pros: I really liked the location and the pool/lounge area was spectacular.

Cons: The rooms were very outdated and needed a lot of work and the shower looked rough. I did noticed that they were in the process of updated most of the rooms, so after that is completed I think it will be very nice.

Pros: Breakfast and the breakfast staff. The breakfast staff were kind and ready to help with any questions.

Cons: Stayed in 3 rooms over 2 nights. One room had tobacco smoke residue. Another had a loud air conditioner and an grate that was caked in dust and dirt. The dust blew into the room. Yuk! One iron had gunk on the bottom that I had to clean.

Cons: Could not control the room temperature from the room due to very old system

Pros: Myself and a lot of other people were in the bar area. The man came out and said we close at 10 y'all need to leave. The other guest were upset as well.

Cons: We were unable to adjust the temperature in the room - it was difficult to sleep as a result

Pros: Pool

Cons: Trash everywhere staff lazy

Pros: Close to hiway and university

Cons: Bulding was old and if you look close a bit run down

Pros: The location was very close to my conference.

Cons: I stayed two nights and they did not clean my room.

Pros: Location.

Cons: Kids running up and down halls all night. No adult supervision. No staff stopping them, especially after midnight. We mentioned that upon checking out. The staff behind the desk said NOTHING!

Pros: I had multiple bug bites from the sheets each night, and it was very annoying.

Pros: Staff willing to help with directions.

Cons: The facility was poorly maintained through the years. The parking behind the building late at night with separate door entrances was less secure than other areas I have stayed.

Pros: The staff was pleasant. The area the hotel is located in is very nice and close to down town Lansing. I felt safe during my time at the hotel. If you use uber, there is always an uber driver five minutes away. The cable is ok.

Cons: The first room I was placed in was horribly unclean. The bed felt wet and the bed frame was broken. I asked to be moved and they placed me in a king room on the first floor. The room was cleaner but It could've been better.

Pros: Location

Cons: The 'incidental deposit' was absurd. It was more than The room!!! And the hold on the debit card stays for up to 30 days. Will not stay there again.

Pros: Nice pool area but hot tub closed indefinitely. Staff was very friendly, the main areas of the hotel were clean

Cons: There was what looked to be mold on the bathroom ceiling. Couldn't tell if it was recently growing or if had been painted over and was 'bleeding' through. Snacks left in the lobby to welcome guests were empty but bowls and empty platters left on table

Pros: Pool, Hot Tub, Bar, Clean Rooms, Nice bathroom area, Good continental breakfast

Cons: Hot Tub water was a little nasty. Needs a Sauna

Pros: Location to my work place

Cons: The people in the room next to me keep me up all night, extremely loud and didn't care about anything around them. Also the room smelled like stale smoke. Luckily I had febres to spray to cope. Breakfast was not fresh either.