Excellent
10.0
Pros:
The friendly helpful staff, the decor , the food , the bed , the room even the little dog that belonged to the owner was lovely and I don’t usually like dogs at all .
Cons:
Nothing at all.....
Okay
4.0
Pros:
location was very nice
Cons:
Staff made us feel like we are in military facility instead of hotel.
Excellent
9.0
Pros:
Paid attention to the social distancing.
Cons:
Trams running in front of the hotel could disturb you if you didn’t fall asleep otherwise did not cause big problem.
Excellent
8.0
Pros:
Room was modern and they arranged an extra bed for our son. The staff were very friendly and helpful. The restaurant was really great and they managed to provide us a good breakfast even though they were restricted by the Corona regulations. The location is good for the Bergpark and there are trams outside going to the city. Free parking was available outside the hotel.
Cons:
With most facilities, like the spa, closed due to Corona, the value for money could have been better. The decorations, particularly in the reception, made the hotel feel like corporate and like a conference hotel.
Excellent
9.0
Pros:
The hotel has nice clean rooms, good breakfast, small but clean fitness room with treadmill + swimming pool. Staff was nice and location close to Hercules park. Tram tickets are free at the reception and in 13 min you are in the centre of Kassel. Parking available but for those traveling by train, it is close to Wilhelmhohe Bahnhof (700 m).
Cons:
There was nothing to complain about.
Good
7.9
Pros:
The breakfast was quite good.
Cons:
The spa facilities were old and need updating. Don’t stay at this hotel if you want a spa vacation. They need to get rid of the brown shag carpeting in the rooms; it is very outdated and impossible to clean.
Excellent
10.0
Pros:
Extremely friendly, competent service. Provides everything you want and need without asking and provides nothing you don’t need and don’t want to pay for needlessly. Quality where it counts. Excellent value.
Excellent
9.6
Pros:
The position of the hotel is gut. The woman on the reception was very polite, and informed us how to get from one point to another. Also she gave us tickets for public transport. The brekfast was gut. The room cleaness was also gut.