Mediocre
2.0
Pros:
Na
Cons:
Pool loses daytime desk worker was rude and kept our deposit for trash we cleaned out of cat
Excellent
8.0
Pros:
My son and I started out in 321 a handicap room we wished we could have stayed in that room. The lock just about kept us locked in. We moved to a smaller bathroom 318. It was fine but we really like 321. The staff was very nice and yes we will be back.
Cons:
I booked online and it gave me a price of 61 dollars and change. When I payed it was 62 and some change plus I wasnt expecting the deposit price of 100. And normally I dont have that extra. So it did catch me by surprise.
Okay
5.0
Pros:
The room was clean and large. Location good for traveling as it was right off the highway. Staff was pleasant. Our initial room was accessible and we asked for another one which was satisfied immediately.
Cons:
Most of the guests ignored COVID guidelines, as almost no one was wearing a mask. The mattress was pretty worn and in need of replacing. There was a cigarette burn hole in our bed spread. Everything else was fine
Poor
1.0
Pros:
The housekeeping manager, was amazing!
Cons:
Front desk workers were rude! Hotel was dirty, laundry facilities were broken! Hotel kept my deposit which is ridiculous!
Good
7.0
Pros:
Customer Service is always wonderful. Rooms are usually clean. They have reopened the breakfast with hot food.
Cons:
Sadly, dirty towels on the sink, has never happened before. The bathrooms are very dated and dingy, clean but dingy. The last 3 rooms I've had the coffee pot doesn't work.
Mediocre
2.0
Pros:
Pool is available and free breakfast.
Cons:
Poor customer service, not very clean, hard to get housekeeping supplies for multiple night stays, found open safety pins in pillows.
Mediocre
2.0
Pros:
The inside pool looks nice.
Cons:
Employees are lazy and their customer service skills are non-existent. Housekeeping stays hidden and don't even clean anything. Washing machine and both soda vending out of order. Was put in a room with missing peep hole.
Mediocre
3.0
Cons:
Cockroaches
Okay
4.0
Pros:
They moved us to a different room
Cons:
First room was not clean, spiders and bugs, heater did not work properly and the bed very hard.
Mediocre
3.0
Pros:
The bathroom was very dirty. The tub actually looked like filth. We choose not to take a shower. The beds seems very old an sunken. I wished I had brought my own bedding
Cons:
It cost me over $70 after taxes and it was disgustingly filthy
Excellent
10.0
Pros:
Everything
Okay
5.0
Pros:
Office staff was friendly and helpful and there is still such thing as a hot breakfast here, even with Denny's next door I liked the chance to eat there.
Cons:
I found the housekeeper to be very unkept, almost homeless looking. There was no respect for the music levels while cleaning. The staff in the front was not unkept or disrespectful so I almost didn't mention this but her overall appearance was bad.
Excellent
10.0
Pros:
Rooms clean bathrooms smells great , staff was kind and helpful
Cons:
No
Excellent
8.0
Poor
1.0
Pros:
Nothing
Cons:
Nothing. Was very dirty. Will never stay there again. Looked like someone peed in the tub. Mold in the room. Bath knob fell off in my hand. Asked for additional towels. Never got them. Horrible place
Okay
4.0
Pros:
Nothing
Cons:
Run down crackheads
Good
6.0
Pros:
Privacy and laundry was nice
Cons:
No snack or soda machine. Went to neighbor hotel for basics. Room was surface clean but a close look had me preclean my tub before I bathed.
Poor
1.0
Cons:
dirty, bugs, woke us up two hours before check out time. people were fighting until early hours of the morning. fixtures in room were either broken, unplugged or no lightbulbs. bathroom was disgusting and filthy.
Poor
1.0
Pros:
The motel is located in a familiar area with easy access to amenities (food,Walmart, etc).
Cons:
I was charged 5 separate times for this motel stay for a total of $---. Though most of the transactions are pending a refund, there is still 1 transaction that im unsure of at this point. Unacceptable! There is also now a $100 refundable deposit.
Okay
4.0
Pros:
Staff was OUTSTANDING... Very courteous, informative and highly customer service friendly. Hotel employee far Exceeded all expectations, she deserves a paid day off of her choosing!!! She was truly a Director of first impressions, her service made the ho
Cons:
The cleanliness of was not ok... heavily stained bed covers, found an empty drug bag while disinfecting room furniture, remote and light switches so dirty took a wash cloth and half roll of tissue to clean (disgusting). Nasty inside & out
Good
6.0
Pros:
Cheap
Cons:
They charged me a second night when I only stayed 1. I'm angry
Excellent
10.0
Pros:
Friendly
Cons:
No
Mediocre
2.0
Pros:
Nothing at all.
Cons:
females underwear left in room
Okay
4.0
Pros:
Did not like anything about this hotel except the area it was in was ok
Cons:
Everything
Poor
1.0
Pros:
nothing.
Cons:
The staff charged my son a hundred dollars for smoking in a room but he did not smoke, they lied. The T. V reception was very bad, the breakfast was really bad. The polls were closed and the spa was closed, got no reduced price for all that was closed!!
Excellent
10.0
Pros:
The hospitality and cleanliness
Okay
5.0
Pros:
The room was spacious. The indoor pool was open 24 hours a day.
Cons:
The staff were very rude and charged my card for the full cost of the room even though I had already paid. I also didn't like that half the rooms are outdoor corridors.
Okay
5.0
Pros:
Convenience
Cons:
In the bathroom you could hear the neighbors like they were in your room.
Excellent
10.0
Pros:
nice friendly staff. the hit tub.
Excellent
10.0
Pros:
Everything was super cool and groovy until I was locked out of my room for almost two hours on one night and the like 30 mins the next because of the door lock
Cons:
Getting locked oht of my room
Excellent
8.0
Cons:
Kinda bs that locals are required to to put down $100 cash deposit. Especially considering I knew nothing about it til we checked in (hours after prepaying online and receiving confirmations. Nothing about that anywhere and I checked after to see. Smh
Good
7.0
Pros:
Close to interstate
Poor
1.0
Pros:
Nothing
Cons:
It was filthy and falling down.
Excellent
8.0
Pros:
Had all the amenities needed for a road trip. Clean comfortable & convenient.
Cons:
All older motel buildings need a face-lift. This is no exception. But it IS a very good place to stay, and we will again.
Mediocre
2.0
Pros:
Nothing
Cons:
There was a towel under the bed and the floor was dirty
Good
6.0
Pros:
Cost
Good
7.1
Pros:
The price was very good.
Cons:
Bathrooms were a little outdated.
Poor
1.0
Pros:
Location
Cons:
The shower faucet was broken.It kept running all night and was extremely loud. Air conditioning was also broken. Very cold. The bed sheets were dirty with hair on it. The cover had stains. People smoking weed in hallways. Lights not working correctly.
Okay
5.0
Cons:
The curtain was falling down in my room. There were paper scraps in the elevator and the treads on the stairs were in disrepair.
Okay
4.0
Pros:
Room smelled like smoke and mildew. They moved me but it was yucky
Excellent
10.0
Pros:
I loved the 24 hour heated pool! So relaxing after a busy stressful day! The free breakfast is such a plus..
Good
7.0
Pros:
Nice room.
Cons:
Wifi slow.
Mediocre
2.0
Pros:
Close to airport
Cons:
Hotel is run down
Excellent
9.0
Pros:
For $--- great deal
Cons:
Older hotel.
Poor
1.0
Pros:
N/A
Cons:
Rooms were dirty. Bathtubs were stained and filthy. Hair was still on the bathroom floor. Cigarette butts were all over the sidewalk and halls. Sheets were stained. Not a good experience at all! Pay the $15 extra and get another room in the same area.
Excellent
10.0
Pros:
The breakfast was delicious the pool was 24 hours and the room was clean.
Cons:
I can't say anything negative, it was a great stay for us.
Mediocre
3.0
Pros:
25 pool and hot tub
Cons:
Not clean. There was literally water leaking from the roof of my room. I booked this room a week in advance, and the room was not ready when I showed up for check in.
Good
7.0
Pros:
I definitely liked the price. The room was nice and clean.
Cons:
The location of the room was awkward to get to. Especially when i Had luggage and a pet. I wish I could have been able to park closer to our room.
Poor
1.0
Pros:
Absolutely nothing. Will not stay here again.
Cons:
It was terrible.
Poor
1.0
Pros:
Access to the Interstate.
Cons:
Cleanliness was non existent. Hotel was very dated and run down. The place felt shady and uncomfortable. There was a physical fight in the parking lot to reassure my poor thoughts of the hotel.
Okay
5.0
Cons:
There was no hot water and there was very little water pressure in the shower. the faucet was twice and strong as the shower
Okay
4.0
Cons:
The bathroom was out of a horror movie
Good
6.0
Pros:
The front desk lady was very nice
Cons:
Rust in bathroom. Stained bathtub. Questionable sanitation of room overall. Bedding etc.. And visible mold around ceiling of room.
Mediocre
3.0
Pros:
It was shelter.
Cons:
Wi-Fi didn't work. Bathtub was rusty. Outlets were loose. Just a lot of money for little.
Good
7.0
Pros:
great
Mediocre
3.0
Pros:
Leaving
Cons:
Its star rating
Mediocre
2.0
Pros:
The staff was extremely helpful and location was pretty good right off of I-44 but that's about it.
Cons:
The stairway going up to the second floor was horrible. The carpet was extremely dirty and looked like it hadn't even been vacuumed in quite some time. The a/c in our room was horrible and the bed spread was stained.
Okay
4.8
Cons:
Maintenance man for the hotel in the hot tub pool area drinking beer from glass bottles with sign on door stating NO food or drink allowed.
Good
7.0
Pros:
Great location. Easy to find.
Cons:
Elevator was broken, Staff did not explain the only place to get ice was down stairs. Non smoking room smelled like cigarette smoke,
Good
6.0
Pros:
Breakfast was Excellent
Excellent
10.0
Pros:
The room was clean, Renee (staff) was the kindest person I've met and worked with is when we first arrived frazzled and running late for our wedding and the breakfast was delicious! The area is quiet and we slept like babies.
Okay
5.4
Pros:
Indoor pool, breakfast in the morning, staff was friendly
Cons:
Did not like the outside entrance doirs to the rooms. Also, it was dirty. The corners of the room and back of the beds had dead bugs and very dirty. I asked housekeeping to vaccum and they did, just very dirty feel. I had my young son with me and wouldnt let him play on the floor. The bathroom was also dirty. Even for 65 a night, I expect some cleanliness.
Okay
5.4
Pros:
The price was reasonable. The room appeared clean.
Cons:
First I was turned off by piles of cat or dog food around the building. I then tried my key in the back door and it wouldn't work because the lock and hardware were rusty and deteriorating. But I'm really upset because right away in the morning I started itching and later in the day bug bites started showing up all over my body. Now, three days later I'm covered in bug bites. I've never experienced bug bites before, so I looked it up online and sure enough, that's what I have.
Mediocre
3.7
Pros:
Not much
Cons:
Room was dirty when we arrived. They switched us and forgot to enter into computer which led to "housecleaning" entering out room at 2am as they were assuming that we were room thrives. Then the next day they were reluctant to take responsibility for their mistakes.
Mediocre
3.1
Pros:
This hotel was right near the exit and was easy to get into.
Cons:
This was a filthy hotel! I am not a smoker, but had to sign a form saying if our room was smoked in, we would be charged $100. I get to the room and it already smelled of smoke. I report this to the lady working the front and I am told there are no other room to move to. The bathrooms were dirty and the doors of the hotel were rusted with pieces missing. I would not sleep under the covers out of fear of what might be hiding under them. There is a Candlewood Inn and Suites right behind this place. I did not go inside Candlewood, but it appeared to be much nicer this this place. If I am ever in the area again, I will go with Candlewood!