Excellent
8.0
Pros:
The breakfast was okay. We enjoyed it. We didn't use the airport shuttle.
Cons:
We had to take a flight of stairs to third floor all the time.
Good
6.0
Pros:
Shuttle service excellent. Both Joseph and have very helpful. Breakfast was fiine, and looked good. Maybe some condiments, Jam or marmalade would've been good
Cons:
Room needed bit attention to detail. Some of it is tired and could do with updating
Excellent
9.0
Cons:
Not all food on the menu available.
Excellent
9.0
Pros:
Very, very friendly staff. Free shuttle rides at request!
Cons:
There was nothing not to like. Food is not cuisine, but good and fresh enough
Excellent
9.0
Pros:
Thank you very much for hospitality and service.
Cons:
Supportive staff. I was assisted by reception staff to realize unplanned traveling to some part of kenya to joint my family
Good
7.0
Pros:
Very courteous and pleasant staff
Cons:
Had a few room issues which were promptly followed up by their staff and relationship manager.
Excellent
10.0
Pros:
Very close to the Airport. Nice full breakfast, complimentary airport shuttle.
Cons:
Only three rooms have air conditioning. However, the room I had had mosquito netting and I had the window open, so it was comfortable.
Excellent
10.0
Pros:
If you are a traveler travelling through Nairobi and need a place to stay this is it. They have a free airport shuttle in a mini van which you can make arrangements with the hotel to pick you up and drop you off. The hotel is a 10 minute drive from NBO airport. The room was clean with a spacious comfortable bed. There is a roof top bar. Full breakfast ,which was great,was included in the price. I would definitely stay again. I don't recall seeing an elevator/lift. Hotel is off the beaten path but in a locked compound so you are secure.
Excellent
10.0
Pros:
Only stayed for 1 night but I received awesome customer service.
Cons:
The roads to get to the hotel were rough and need to be paved.