Hotels near Jomo Kenyatta Airport, Nairobi

Pros: Great service and everything you need in an airport hotel

Pros: Airport pickup was excellent, the shuttle was already there when i arrive and the hospitality was very good. the driver and all staff are professional.

Cons: the reception, cleanliness and good food.

Pros: Absolutely delightful, the staff were extremely attentive and helpful and friendly. I didn’t expect such characteristics in an airport hotel.

Cons: nothing

Pros: Modern , clean lines , comfortable

Pros: Communication with me for collection at airport, timely pickup, expected at reception and catering for needs. Attention to quality was very good.

Pros: No breakfast included, bed was excentrée

Pros: You don’t want to get and snarled and I will be traffic so staying at this hotel can be a big timesaver. It’s only four months old beautiful.

Cons: I couldn’t find anything that I didn’t like at this hotel. The food was great too.

Pros: breakfast to expensiv

Pros: Prompt airport pick up and drop off

Cons: The room size is not spacious enough for when you have lots of luggage

Pros: Proximity to airport and delicious breakfast options.

Cons: I had to resend the email I got from bookings.com to show that I had paid extra for breakfast.

Pros: Good clean rooms. Everything very clean, although outrageously expensive

Cons: The staff did not arrange the early breakfast as requested and there was an issue with my account

Pros: Really easy to access from the airport with the free shuttle, friendly staff, good breakfast, fast WiFi and comfortable beds with lovely bathrooms

Cons: Nothing

Pros: The location of the Hotel is perfect for transit flights. It is 10 minutes far from the Airport. The shuttle service is provided.

Cons: The cost does not include the breakfast which is optional. As I do not get continental breakfast, I think that 25 USD for the breakfast is quite expensive, but I had the option to get a coffee and couple of croissants at the open bar, paying separately.

Pros: Late checkout at 1pm

Cons: Shuttle service, local phone

Pros: Excellent location though a little far from town. Staff very nice!

Cons: We were there on business for a week. In the laundry room they only have one washing machine and one dryer. Would be great if they had several. When I went there the last night before leaving we found a lady doing laundry. She had just started a load and had three more to do. We ended up packing all our dirty laundry to do the next week on holiday.

Pros: Hotel only one week old, so some staff a little unsure but overall a superb new hotel just minutes from NBO

Pros: We liked the pool area, the breakfast, the diligence with the COVID regulations, the room service and the feather pillows and duvet.

Cons: The fact we were promised a room on a high floor with a view of the savanna but we were given a room on a first floor with a view of the carpark.

Pros: Everything was good with great staff

Cons: Nothing

Pros: Staff only

Cons: Specially washroom it’s look like broken everywhere.

Pros: 5 minutes from airport great location for long change overs on plane travels

Pros: Moses. The driver from the airport to the hotel. This is the second time i have stayed at this hotel and on both occasions Moses has been the driver. He is always smiling, chatty & friendly. maybe the reception staff should take lessons from him, they never smile or engage in conversation

Cons: More coffee & creamer sachets in room. Non friendly reception staff

Pros: Close to the airport.

Cons: I booked a room with 2 large beds only for 200usd. At Check in that’s not the case we only have one bed ? The staff were kind enough to allocate us a room with a spare single bed!

Pros: Close proximity to airport and wonderful bed and bedding!

Cons: Waiting for the shuttle service--we were glad it was not raining!

Pros: Close proximity to airport for transit.

Cons: Restaurant service was very slow. Took a long time for payment and for ordering off the menu (they prefer buffet).

Pros: Everything

Cons: I was very satisfied

Pros: Gym is fab!

Cons: Needs proper hot water.

Pros: I loved the room and service offered

Pros: The bothroom

Cons: Lights

Pros: Everything at all

Pros: The hotel and the staff are very nice, very warm. Particularly, I have spent some time with Miss Jane. She is really a good & very friendly person. The hotel is very clean, location is close to city center. I have spent very nice couple of days but next time definitely will stay at Boma.

Cons: Frankly speaking, I have not met anything that I did not like.

Pros: Good

Cons: Customer care

Pros: The buffet choices were adequate

Cons: Breakfast/meals could be a little less expensive

Pros: Clean and good food

Cons: Small rooms

Pros: Service from staff

Cons: Bar staff member touched people's straws with their bare hands

Pros: The room was great and very comfortable. Enjoyed the stay and they even agreed to a request for a late check out. COVID protocols were observed

Cons: Nothing to dislike about the property

Pros: Friendly staff that did their best. Room is spacious enough but no comfortable chair or couch. Just a design chair you can't sit on for longer than 2 minutes

Cons: I had chosen between hotels that offered a pool and when I got there the pool was closed. The staff found me a hotel (BOMA) with a nice pool and also sauna and massage. They chauffered me there and back. A bit time consuming but the staff did their up most to solve the situation as best as possible.

Pros: Service was helpful and friendly

Cons: The situation of covid 19 restrict many facilities

Pros: The size of hotel and location were great.

Pros: Good staff service

Cons: None

Pros: Close to the Airport

Cons: Sad that it’s so quiet , but that’s due to Covid no ones fault

Pros: The place location is just superb,cleanliness is at the top.staff are amazing.

Cons: We actually liked almost everything but only some small points that lowered our expectations about panari are lack of muesli/yoghurt/honey.also the stuff are amazing but at least lower their voices around the restaurant.

Cons: uncomplicated for one night

Pros: The staff team is awesome and full of energy. The location is in a prime location near malls, outside restaurants and also overlooking the Nairobi National Park, what an addition.

Pros: Bed was comfy. Room service was ok.

Cons: - We arrived at 11pm (11 in the evening to be super clear) and not only did they have trouble finding the confirmed reservation, but they also didn't have the room ready. We booked days prior and also called to confirm the reservation the day before. - Upon checkout there was a $40 phantom charge that wasn't agreed upon. They would not let us leave until we paid this, and I promptly challenged the charge with my credit card company.

Pros: Great location

Cons: Very poor service at the restaurant on 3rd floor. Had steak dinner and the kitchen staff really did a poor job, as well as the restaurant staff...service was slow and insufficient. We had a talk to,we believe,the restaurant manager and she was totally embarrassed for her staff...We also had a conversation with the chef regarding the poor beef steak and he only could say "sorry" and that the hotel hasn't got good steaks delivered in some time- then you don't sell it !!! We have stayed in this hotel 3 times before and it was great- The Sereni hotel will not be our choice next time in Nairobi,unfortunately

Pros: Breakfast could be better to include more variety.

Cons: Food was same all through. Can be better

Pros: The hotel is beautiful and stunning views over the park. Staff were lovely . Beautiful views to sit with a cold tusker. Room were lovely and clean.

Cons: Was not happy about the pool being closed due to covid as we had been in mombasa and all pools open. Prices of food and alcohol was expensive Breakfast was not worth 40$ each but was tasty but more was needed and bacon should be added

Pros: Nice Soft towels Awesome breakfast

Pros: food was delicious and the portions filling. i suggest you get variety for breakfast the view was very good

Cons: the view the music and food

Pros: Very Friendly staff. Large spacious lobby. Reasonably close to the airport.

Cons: We stayed last year and there was a great views of the wildlife but I'm sad to say that they are building a road right outside. When having breakfast outside on the terrace there is now a road right in front which isn't the best sight. It's not yet finished but I feel it ruins the atmosphere. It's a shame.

Pros: Everything

Cons: Nothing. But the external crowd coming to the roof top bar can better be managed. It’s too noise and all kinds of visitors in lobby.

Pros: The breakfast was ok.

Cons: Nothing much.

Pros: We stayed here during the forced quarantine by the Govt. of Kenya due to Covid 19. Considering the circumstance of our stay, some staff have been exemplary. In particular Faith, Esther at front desk, George, House keeping ladies and the restaurant waiters have been very helpful and working tirelessly. The food was generally spot on. Every request was met.

Cons: One of the director and general manager have been very arrogant and not been so considerate. On arrival the director was pushing us to make upfront payment for 7 nights at the hotel yet it was out of choice we were there. The rate given was also higher than what was on booking.com but later after a government directive, new discounted rates were effected. Our room air con was bust. The water in the taps didn't have much force and almost no ventilation in the room(even though there is a window which was open) making it very stuffy. We later did get a change of room which did resolve the ventilation part.

Pros: Very good place for a vacation to enjoy quiteness

Pros: not applicable

Cons: nothing

Cons: No AC and ate alive by mosquitoes when opened the windows. No net provided.

Cons: Price changed at the reception

Pros: hospitality was awesome.

Cons: lighting was poor in my room. the shower door was not there.

Pros: Bed and bathroom

Cons: Everything was awesome

Pros: Your beddings were clean.

Cons: I didn't find the wine you've put on the internet that it's available in every room.

Pros: everything

Pros: Great!

Cons: Cleanliness

Pros: The breakfast was okay. We enjoyed it. We didn't use the airport shuttle.

Cons: We had to take a flight of stairs to third floor all the time.

Pros: Shuttle service excellent. Both Joseph and have very helpful. Breakfast was fiine, and looked good. Maybe some condiments, Jam or marmalade would've been good

Cons: Room needed bit attention to detail. Some of it is tired and could do with updating

Cons: Not all food on the menu available.

Pros: Very, very friendly staff. Free shuttle rides at request!

Cons: There was nothing not to like. Food is not cuisine, but good and fresh enough

Pros: Thank you very much for hospitality and service.

Cons: Supportive staff. I was assisted by reception staff to realize unplanned traveling to some part of kenya to joint my family

Pros: Very courteous and pleasant staff

Cons: Had a few room issues which were promptly followed up by their staff and relationship manager.

Pros: Very close to the Airport. Nice full breakfast, complimentary airport shuttle.

Cons: Only three rooms have air conditioning. However, the room I had had mosquito netting and I had the window open, so it was comfortable.

Pros: If you are a traveler travelling through Nairobi and need a place to stay this is it. They have a free airport shuttle in a mini van which you can make arrangements with the hotel to pick you up and drop you off. The hotel is a 10 minute drive from NBO airport. The room was clean with a spacious comfortable bed. There is a roof top bar. Full breakfast ,which was great,was included in the price. I would definitely stay again. I don't recall seeing an elevator/lift. Hotel is off the beaten path but in a locked compound so you are secure.

Pros: Only stayed for 1 night but I received awesome customer service.

Cons: The roads to get to the hotel were rough and need to be paved.

Pros: This is very good value--airport transfer, Internet, and Bfast included. Staff are kind if not sophisticated. Location is a bit weird (dirt road for last 5 mins then new apt blocks) but rooms fine--spacious, hot water, fan.

Cons: No elevators--so staff have to lug cases up stairs.

Pros: Clean rooms

Cons: Bad location. Difficult to access & find. Won't go there again.

Pros: Everything is perfect in the hotel but only one thing which is missing . if there can just put kettles and cups inside the rooms to make tea for your self that would be nice.

Cons: you need to put kettles to boil water for tea inside the rooms .so that someone can make a cup of tea inside the room.

Pros: Nothing, very poor condition

Pros: Absolutely nothing.

Cons: There was no hot water in the shower. Bathroom smelly Dirty and riddled mosquito net on the bed. Unpleasant and unhygienic towels

Pros: Breakfast was nice good location disappointing staff

Cons: Staff

Pros: Location from the airport

Cons: Bathroom was dirty, tv un the room doesn't work, WiFi signal is terrible

Pros: staff were frinedly

Cons: it was disgusting how that is a 2 star hotel i dont know, it reminds me exactly a $5 cambodian drug hotel but for $45. i paid for 2 nights stayed one night and left gave the money up not suitable in any way shape or form staff were nice but the place is a real dive. i never leave bad reviews, as a westerner with any kind of standards you will be very very disapointed way over priced

Cons: Terrible hotel, the pictures are lying. No blankets, very dirty, no service, the rooms are facing the highway, extremely expensive for what it is