Excellent
9.0
Pros:
Fantastic views and beautiful unspoilt coast line. Isolated and quiet. If there was a problem the Manager happily resolved it and bent over backwards to please us. The resort is big and has all sorts of accommodation. I think you will like it.
Excellent
10.0
Pros:
we had a fully equipped kitchen so we eat our own home cooked dinners during this covid time, which suited us perfectly
Cons:
I would have liked to have stayed longer
Good
6.0
Pros:
Appartement was nice
Okay
5.0
Pros:
We had a two bedroom suite and the suite itself was lovely. The beds were standard for the Carribean which means they aren't cushy but comfortable enough. Gorgeous coral throughout, lovely large bathrooms. We had a private pool on the deck which was super nice, especially during quarantine. Decent kitchen facilities and the restaurants were okay but not spectacular.
Cons:
The air conditioner didn't work. When we first arrived, it blasted cold air regardless of what temperature the AC was on. I even asked for many, many blankets as I could not get the AC to regulate. During the evening, I woke up and the AC wouldn't work at all... it became like a sweat lodge and although maintenance came by to reset the AC, it still was not working. The second night it went out again so I opened the windows to get fresh air but as this is a very active environment (think mosquitoes) not only was I hot but I got bit, a lot. I also felt that the maintenance staff didn't take my discomfort very seriously and the second night, they didn't even respond to my request that the AC was broken. Luckily, our covid test came back negative and therefore we checked out early... primarily to get sleep. Its really unfortunate that a favorite blouse also got ruined in their laundry. We ended up using housekeeping laundry to clean our clothes and my blouse came back with spots like it had chlorine or pool chemicals washed with it. I don't know what happened but as I wore this shirt on the plane and put it directly into the washer (that didn't work, the locking mechanism was broken) I lost my favorite shirt. I did receive back $100 bajan for the shirt and a $100 bajan for the AC issue; however, it was truly the most miserable sleep I've gotten on the Carribean and I could not wait to leave. Also, even though our kitchen had basic kitchen utensils and supplies, they were not to my liking. Please note that I think we just had bad luck and this is not their usual but I cannot stress enough how uncomfortable I was here.
Excellent
10.0
Pros:
The whole way they've managed the covid restrictions and precautions is fantastic, we felt very safe at all times. The "quarantine" while you wait for your 2nd test on arrival is very comfortable - you can walk the resort and use the beautiful historic pool. Room service menu for dinner is slightly limited, but perfectly good for a couple of evenings. Included breakfast is brought to your room for no charge. Then once you have your green band...we never left the resort. Beach is stunning with loungers, towels all provided and a bar/cafe right there (with elevator access from the resort to the beach!). Restaurant choice was great with well priced delicious food. Breakfast buffet had a great range of options that switched each day. Staff were very friendly and helpful. Overall couldn't have wished for a better holiday.
Cons:
Nothing not to like! WiFi could have been stronger, but it was free and generally ok (including coverage by the pools and on the beach!)
Okay
5.0
Pros:
Nicely Manicured landscape overlooking the ocean.
Cons:
Over priced property that is long over due for a major facelift. Rooms have major issues and are deteriorating at a rapid pace without any regard or effort in maintaining them.
Poor
1.0
Pros:
It was a beautiful landscaped property. I am not qualified to comment because I was quarantined at this property and never got to take advantage of their lovely restaurants or pools or beach or housekeeping.
Cons:
While waiting for my Covid second test at this resort I was treated as if I had the virus. The staff would not let me use the beach or go to their restaurants or have housekeeping and the resort still charged me the same rate as everyone else. Unfortunately my test results came back the night before we were checking out
Good
7.0
Pros:
Housekeeping and the rest of the Staff were excellent also the food at the restaurants was amazing. They are also doing a great job with Covid restrictions.
Cons:
The room was a little run down, and because of covid, many things are closed. It was hard to find a towel at the pool, even with very few guests.
Excellent
10.0
Pros:
Fantastic view, old world charm, huge suite with luxury extras
Cons:
Covid-19 restrictions
Good
7.0
Pros:
They responded very well when I slipped and injured myself Staff were all helpful at all times Room upgrade when room I booked wasn’t available
Cons:
Not having available the room I had booked and confirmed 4 hours earlier
Okay
4.8
Pros:
One of the best beaches on earth.
Cons:
Customer service is spotty. Some staff great, some awful
Excellent
10.0
Pros:
Overall amazing experience. Staff were excellent. Food was great.
Excellent
10.0
Excellent
9.6
Pros:
bed comfy and romantic bath tub
Good
7.0
Pros:
I loved the view of the ocean from my room. There were some maintenance issues that needed to be addressed. The manager, he was very accommodating and allowed us to switch rooms. Overall, I thought it was an average hotel. Really need some updates.
Excellent
10.0
Excellent
9.4
Pros:
Love The Crane! Our third year in a row that we have visited The Crane. Love the staff, the facility and the location. The beach is lovely and the waves are beautiful.
Excellent
10.0
Pros:
Great location, impeccable service and on-site restaurants and grocery
Cons:
No
Excellent
10.0
Pros:
This is the nicest hotel room I've ever stayed in. Truly tremendous. The staff went beyond expectations. Next time we are staying longer!
Cons:
Not a single thing
Excellent
10.0
Excellent
10.0
Pros:
The staff was all extremely nice and the location is stunning.
Cons:
We would have liked to get into our room earlier and have a little bit of flexibility with our check out time. We had to wait until 4pm to access our room, but were rejected we requested a modest extension of time to check out (1pm instead of noon).
Good
7.0
Pros:
quite and peaceful
Cons:
slow service for food at all restaurant.
Excellent
8.0
Cons:
One of the three rooms I booked the AC did not work.
Excellent
9.0
Pros:
Beautiful location and restaurant availability.
Excellent
10.0
Pros:
Great pools and beach. Plus we loved the privacy afforded by staying here. Restaurants were great and many dining options. No fighting over beach/pool chairs was a plus. Everyone treated us so well. We definitely want to go back.
Cons:
The hotel could give guests more options regarding tours of the islands/shopping. They could hire a few more vans/buses to allow guests to travel around a bit more easily and with less cost. We did not rent a car and that could have helped.
Excellent
9.0
Pros:
Staff
Cons:
nope
Mediocre
3.0
Pros:
the scenery.
Cons:
the service. The construction going on right outside our room. The hotel was definitely over priced with the construction going on, which should have been noted.
Excellent
10.0
Pros:
very efficient staff great grounds awesome waves at the crane beach we got stuck there 2 extra days because of hurricane matthew front desk understood the situation they charged us unbelievable price great place thanks crane resort
Cons:
nothing will return
Excellent
10.0
Pros:
The hotel and resort staff were excellent. They greeted us upon arrival and the staff was very attentive. The room is precisely as described (ocean view king suite) complete with a kitchen. The beach staff was also great drinks and food delivery.
Cons:
The only recommendation I would make is to add more local food to the room service menu and extend the hours. This can be avoided however, by shopping better during the day.
Excellent
9.7
Pros:
We had three nights at the resort after 10 days on a catamaran in the Grenadines and it was great. Wonderful views, pools, and beach. Good food options. Will stay again!
Excellent
8.8
Pros:
Staff were wonderful from people working in hotel to people on beach. Hotel was immaculate, clean, and gorgeous! Great example of what a resort should be. Food was delicious. No complaints there.
Cons:
Wish it was all inclusive. AC in room didn't come out as high as we wanted. Seaweed on beach. All of Barbados was dealing with this issue. However The Crane had staff cleaning the beach/seaweed daily.